ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.6/5 756 reviews

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Description

Hotel extras

  • Central City Location

  • Walk to your event!

  • Night Life on the doorstep

  • Shopping at arms reach

  • Free City Centre Trams

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  756 reviews

TripAdvisor Rating  3.4/5  1,462 reviews

Customer review rating 3.5/5

John H. Couples - Confirmed reviews ALL

n/a

Hi John, thanks for the review. We would like to know if there is anything in particular that was an issue you\'d like us to work on. Best, Ibis Melb CBD

Customer review rating 4.0/5

Sandra W. Families - Confirmed reviews ALL

Good stay. Comfortable. Squeaky bathroom door just needs some CRC. There was some previous person’s rubbish left. The room, as with most places we have stayed, are not vacuumed properly, like under beds & behind beds. Some people have dust allergies so I think it’s important to have the room cleaned well. I personally like a hand towel & face cloth but it seems like people steal them. But for 1 night no worries. We will return!

Dear Sandra, Thank you for your feedback. We\'re glad you found your stay comfortable and that you plan to return. We appreciate your comments regarding room cleanliness and maintenance, and we\'ll follow up with our team to ensure improvements are made. Thank you again for your helpful insights — we look forward to welcoming you back soon. Kind regards, The Ibis Budget Melbourne CBD Team

Customer review rating 4.0/5

Kuniyo I. Couples - Confirmed reviews ALL

The shower head works well. Great option for a low-budget stay if all you need is a bed and a shower. Staff who checked us in was friendly.

Dear Kuniyo, Thank you for your kind feedback. We’re glad you had a good experience and appreciated the shower and friendly service during check-in. It’s great to know we could provide a convenient and comfortable stay for your trip. We hope to welcome you again soon. Warm regards, The Ibis Budget Melbourne CBD Team

Customer review rating 5.0/5

Deborah M. Solo - Confirmed reviews ALL

I had to book this last minute as my other accom fell through! I could not have been happier. The rooms are small but excellent value for money. The whole place is clean and tidy. The location is excellent. The staff were fantastic. I mostly dealt with Leo on the front desk who was beyond helpful, very kind, very welcoming and very friendly. I am so thankful for all your help and kindness, Leo!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Richard R. Couples - Confirmed reviews ALL

The hotel is well located but the room maintenance was substandard- a non-functioning bedlamp, soap holder in the shower alcove loose and on an angle so the cake of soap continually slid off. No plug in the hand basin. No glasses to drink out of, only mugs.The buffet breakfast is extremely basic. Front desk staff were really pleasant and accommodating so no fault there. It's really about the room standard- I had expected the quality to be a bit better considering the location.

Thank you, Richard, for taking the time to share your detailed feedback. We’re really pleased to hear that our front desk team left a positive impression — we’ll be sure to pass that along to them. We do, however, sincerely apologise for the issues you encountered with room maintenance and amenities. Your observations about the bedlamp, soap holder, plug, and glassware are noted, and we’ll be addressing them with our housekeeping and maintenance teams. We also appreciate your mention of the swipe card issue due to the daylight saving change — we’re looking into how we can avoid this kind of disruption in the future. We\'re grateful for your comments and hope you\'ll consider staying with us again, so we can provide an improved experience. Warm regards, Ibis Budget Hotel

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Other web-users rate our hotel

  • 1,456 reviews 9.7/10 Location
  • 1,825 reviews 4.3/10 Room
  • 1,000 reviews 8.2/10 Service
  • 43 reviews 5.3/10 WiFi
  • 769 reviews 4.1/10 Cleanliness
  • 374 reviews 2.2/10 Amenities
  • 288 reviews 2.9/10 Breakfast
  • 222 reviews 2.7/10 Vibe

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