ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.5/5 631 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central City Location

  • Walk to your event!

  • Night Life on the doorstep

  • Shopping at arms reach

  • Free City Centre Trams

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  631 reviews

TripAdvisor Rating  3.5/5  1,450 reviews

Will not stay again

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is well located and that is the only positive point. Entering the door, from the street to the front desk , there was already a smell. Room needs more cleaning . As it is a budget hotel, the room size was small which I didn’t mind. But it was dirty. The hallways smelled of vomit. The front office personnel was pleasant .

Short Walk from Live Music Venues

Customer review rating 3.5/5

Kat Friends - Confirmed reviews ALL

A good place to crash after a concert. Nothing flash. Outdated but tidy. Simple accommodation with basic amenities. Comfortable bed and surprisingly good water pressure in the shower. Price was relatively competitive, but better to book the cheaper rate through a booking site, as the price match is difficult to navigate and kinda scammy (must book first, apply in limited timeframe, and then have precisely the same cancellation details, as well; which seems like a good way to rig it, by giving booking sites slightly different cancellation requirements).

Dear Kathryn T., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anupdeep kaur

central location

Customer review rating 3.5/5

Dr S. R. Business - Confirmed reviews ALL

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Dear Steve R., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anupdeep kaur

Well located

Customer review rating 3.0/5

J Friends - Confirmed reviews ALL

Bed was comfortable but there was no face washers or hand towel and you need a power point in the bath. The breakfast wasn’t a buffet it was just continental.

Dear Joanne S., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anupdeep Kaur

run down

Customer review rating 2.5/5

Michael M. Solo - Confirmed reviews ALL

i had a room where things where run down or flaking off the window or broken, or people smoking in the elevators or smelling cigarette smoke near fire doors why dont the elevators have cameras or smoke alarms

Dear mike m., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anupdeep kaur

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Other web-users rate our hotel

  • 1,122 reviews 9.6/10 Location
  • 1,508 reviews 4.4/10 Room
  • 866 reviews 7.8/10 Service
  • 34 reviews 5.4/10 WiFi
  • 653 reviews 3.8/10 Cleanliness
  • 262 reviews 3.2/10 Breakfast
  • 178 reviews 2.7/10 Vibe

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