Mercure Welcome Melbourne 3.5 stars

Customer review rating (ALL Rating) 4.0/5 3,129 reviews

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ALLSAFE approved hotel

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street

GPS:-37.812801, 144.964508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,129 reviews

TripAdvisor Rating  3.5/5  4,895 reviews

Great staff, very friendly, great breakfast, central to everything

Customer review rating 4.5/5

Mark M. Families - Confirmed reviews ALL

The stay was amazing with the AccorPlus express check-in service. The room was well appointed with a full-size iron and ironing board - rare to see these days. Bathrooms are modern, clean, and supplied with nice soaps. The buffet breakfast was pretty decent with plenty of variety and no shortages of food. The hotel itself is central to everything in the middle of the CBD but it's quiet at night with very little street noise noticed (we were on level 7 facing Little Bourke Street). I would definitely stay again.

Dear Mark M., Thank you for your fantastic feedback. We're thrilled to hear that you had an amazing stay, enjoyed the AccorPlus express check-in service, and found our staff friendly. It's great to know you appreciated the well-appointed room, modern bathrooms, and delicious buffet breakfast. We look forward to welcoming you again for another enjoyable experience. Best regards, Alex Mihardja Executive Assistant

Well located & comfortable room

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Excellent experience. Great location, comfortable room and continental breakfast perfect.

Thank you for your feedback. We're delighted you had an excellent experience with our well-located and comfortable rooms. We appreciate your understanding of the wait during busy times and will strive to enhance our efficiency. We look forward to welcoming you again for another great stay. Best regards, Alex Mihardja Executive Assistant

Great location

Customer review rating 3.5/5

Maree Business - Confirmed reviews ALL

Great location, close to restaurants and shopping locales.

Great location

Customer review rating 4.5/5

Rach H. Friends - Confirmed reviews ALL

The location was great. It wasn’t noisy in the street. The 11am check out great too. The only issue was at check out time. There was no room in the elevator and we waited around 15 minutes to get a space in an elevator to go down to reception

Dear Rach H., Thank you for your feedback. We're delighted you enjoyed our great location and appreciated the 11 am check-out. We apologize for the inconvenience you experienced during check-out and will address this matter to enhance our services. We hope to have the pleasure of welcoming you back for an improved stay. Best regards, Alex Mihardja Executive Assistant


Customer review rating 2.5/5

David Business - Confirmed reviews ALL

Staff didn't seem that interested in assisting, I arrived about 10:30 and it was as thought I was a nusiance

Dear David, Thank you for sharing your feedback. We apologize if you felt our staff didn't meet your expectations. Your comments will be addressed to ensure better service in the future. We appreciate your input and hope for the opportunity to make your next stay more enjoyable. Best regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 2,396 reviews 9.6/10 Location
  • 2,780 reviews 5.6/10 Room
  • 2,260 reviews 7.4/10 Service
  • 46 reviews 5.5/10 WiFi
  • 1,557 reviews 3.1/10 Comfort
  • 1,040 reviews 7/10 Cleanliness
  • 598 reviews 8.3/10 Breakfast
  • 547 reviews 2.7/10 Amenities

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