Mercure Welcome Melbourne

Mercure Welcome Melbourne 3.5 stars

Customer review rating (ALL Rating) 4.0/5 881 reviews

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Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

ALLSAFE approved hotel

Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street

GPS:-37.812801, 144.964508

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Our accommodation(s)

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. A vailable in a variety of configurations - including Superior and Premium options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  881 reviews

TripAdvisor Rating  3.5/5  4,851 reviews

Great location

Customer review rating 3.5/5

S. Business - Confirmed reviews ALL

Great location. Clean room. WiFi didn't work. Airco made noise but didn't make cold air.

Dear S., Thank you for your kind review and rating. We trust you enjoyed the location of the hotel, being central to most places would have made things convenient. We appreciate your response with the cleanliness of the room and apologize to you about the Wi-Fi which had not worked for you. Hope to see you soon! Sincerely, Prashantha Dias Assistant Manager

Great location, enjoyable stay

Customer review rating 4.5/5

Anne M. Business - Confirmed reviews ALL

I stayed overnight at this hotel. Reception staff were extremely friendly and helpful. The location is great as it is right in the city, almost adjacent to China Town and 1/2 block from Bourke Street. Although the bathroom was small, the bedroom was comfortable, roomy and clean.

Thank you for your review and rating. We appreciate you mentioning our team’s friendly & helpful attitude. The hotel is conveniently located in the central for all needs and wants. The Housekeeping team would be glad to hear about the comments about the bedroom and cleanliness. Hoping to see you soon! Sincerely, Prashantha Dias Asssistant Manager

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Overall it was excellent. Good courteous staff. To try and find something to say which could have been improved - maybe a breakfast deal and our air conditioner fan was a little noisy but I had to think to come up with those comments. Overall it was as expected - excellent.

Thank you for your recent patronage. I am sorry to read that we did not tick all the boxes during your stay but appreciate you mentioning our team’s friendly & helpful attitude. Feedback such as yours allows us to identify areas of improvement and I thank you for providing a review. Sincerely, Prashantha Dias Assistant Manager

Lovely staff at reception.

Customer review rating 5.0/5

Steph Business - Confirmed reviews ALL

Clean room, fantastic staff.

Thank you for your rating of 100 and review about the staff and cleanliness Sincerely, Prashantha Dias Assistant Manager

Good overall experience.

Customer review rating 4.0/5

Andrea B. Business - Confirmed reviews ALL

Convenient location. Met my needs for an overnight stay. Quiet.

Dear Andrea B., I would like to thank you for taking the time to post a review about your recent stay. We’re so glad to hear that you enjoyed your stay! Thank you again for sharing the experience of your stay with us and we hope to see you again next time. Sincerely, Prashantha Dias Assistant Manager

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Other web-users rate our hotel

  • 745 reviews 9.5/10 Location
  • 863 reviews 5.5/10 Room
  • 750 reviews 7.8/10 Service
  • 9 reviews 8.6/10 WiFi
  • 515 reviews 2.8/10 Comfort
  • 302 reviews 7.5/10 Cleanliness
  • 245 reviews 8.2/10 Breakfast
  • 171 reviews 6.8/10 Value

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