Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.9/5 4,736 reviews

Best price
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265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,736 reviews

TripAdvisor Rating  3.5/5  4,936 reviews

Good stay - central Melbourne location

Customer review rating 4.0/5

Karla S. Families - Confirmed reviews ALL

Dear Karla S., Thank you for your feedback. We\'re glad to hear you enjoyed your stay and appreciated our central location, clean room, and helpful staff. We look forward to welcoming you again soon. Regards, Alex Mihardja Executive Assistant

Constructive criticism

Customer review rating 2.0/5

Hayley Couples - Confirmed reviews ALL

Dear Hayley, Thank you for your feedback. We\'re pleased to hear that your check-in was welcoming and that our cleaning staff were nice. We apologize for the unwelcoming experience you had at the breakfast café, and we\'ll address this with our team to improve hospitality. We also regret that the bed did not meet your comfort expectations and will review this with our housekeeping team. Regarding the baggage mix-up, we apologize for the inconvenience and will review our procedures to prevent this from happening again. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. Regards, Alex Mihardja Executive Assistant

Great location, nothing else good to say

Customer review rating 0.5/5

Ak Friends - Confirmed reviews ALL

Dear AK, Thank you for sharing your feedback. We’re sorry to hear that your room didn’t meet your expectations. We apologize for the noise and the discomfort you experienced. Your comments will be reviewed to ensure we improve in these areas for future stays. Regards, Alex Mihardja Executive Assistant

Excellent stay

Customer review rating 5.0/5

Dawn F. Business - Confirmed reviews ALL

Dear Dawn F., Thank you for your feedback. We’re thrilled to hear that your check-in experience was smooth using the kiosk. We also appreciate your insight regarding staffing levels at the front desk, especially during busy times. Your comments will be shared with our team as we strive to improve our service for all guests. We hope to welcome you back again. Regards, Alex Mihardja Executive Assistant

Great Location

Customer review rating 4.0/5

Pak R. Families - Confirmed reviews ALL

Dear Pak r., Thank you for your feedback. We’re thrilled to hear you enjoyed our fantastic location and the nearby eateries. We’ll be sure to pass your kind words on to our team. We hope to welcome you back soon. Regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,533 reviews 9.6/10 Location
  • 4,096 reviews 5.1/10 Room
  • 3,004 reviews 7.1/10 Service
  • 70 reviews 5.7/10 WiFi
  • 2,332 reviews 2.7/10 Comfort
  • 1,520 reviews 6.3/10 Cleanliness
  • 842 reviews 7.8/10 Breakfast
  • 799 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.