Mercure Welcome Melbourne 3 stars

TripAdvisor rating 3.5/5 4,769 reviews
Mercure Welcome Melbourne
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Room 1

Number of guests
Children's age

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Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • Hot meals
  • Snack & beverage machine
Leisure and activities
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000
melbourne
australia

Tel: +61396390555

Fax: (+61)3/96637447

Contact email

Check-in from 14h00

Check out up to 11h00

  • Skybus :   Southern Cross Station

  • CHAPEL STREET / TOORAK ROAD :   TRAM 8

  • MELBOURNE UNIVERSITY :   TRAM 3

  • ST KILDA BEACH AND ACLAND STREET :   TRAM 16

  • By plane

    AVALON At 60km / 37 miles

  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 25km / 15.53 miles - Shuttle paying

  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 25km / 15.63 miles - Shuttle paying

  • By boat

    SPIRIT OF TASMANIA At 4.5km / 2.8 miles

  • By boat

    YARRA FERRY TERMINAL At 1.6km / 0.99 miles

  • By helicopter

    MELBOURNE HELIPAD At 1.6km / 0.99 miles

  • By car

    HUME HIGHWAY At 8km / 4.97 miles

  • By car

    MONASH FREEWAY At 4.8km / 2.98 miles

  • By car

    WESTGATE FREEEWAY At 6.4km / 3.98 miles

  • By train

    FLINDERS STREET At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS STATION At 1.6km / 0.99 miles

GPS :-37.812801, 144.964508

Our accommodations

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. A vailable in a variety of configurations - including Superior and Premium options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Premium Standard Room 1 Queen bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Standard room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed Accesible Bathroom

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

SOUL CAFE

Type of cuisine: Cafe

The perfect place for a light breakfast, casual lunch or evening snack. Soul Café's menu offers something to please everyone including an abundant selection of hearty home-style food, premium coffee and a great selection of T2 herbal teas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUDEN KITCHEN & GRILL

Type of cuisine: Regional

The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Welcome Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

17,898 reviews

tripadvisor

TripAdvisor Rating 3.5/5

4,769 reviews

Great city stay!

TripAdvisor rating 3.5/5

Monicaboland Friends getaway - 11/12/2019 TripAdvisor review

The Mercure Welcome Melbourne is located perfectly for shopping and dinner in Chinatown. The hotel is quiet, rooms and amenities are fantastic and breakfast was lovely in the Louden restaurant! Highly recommend!

Welcoming

TripAdvisor rating 3.5/5

Yamajinyarlu Business - 10/12/2019 TripAdvisor review

Great customer service Nice breakfast buffet Central location to shops and restaurants Room ok but view not good as I like to see the sky ,city etc Was allocated a room overlooking nothing which is not good for anyone well being

Best location

TripAdvisor rating 3.5/5

Ovaho Friends getaway - 08/12/2019 TripAdvisor review

Check-in took longer time than expected despite being a member. You have to wait quite a bit to get your luggage storage in and out. Not properly informed of where to get a welcome drink which is out of hotel (you have to walk and we knew it when it was closed already, so vouchers were not used. It's a real pity.

Dear Ovaho, Thank you for choosing our hotel, and for taking the time to write a review. I am delighted to read that you made the most of our most central location and apologies that we didn't tick all the boxes. I have shared your review to our team and we look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

Best location

TripAdvisor rating 3.5/5

Fjord2016 Solo travel - 07/12/2019 TripAdvisor review

My stay was 2 weeks and some days the charges were very high for the room type I reserved. Nonetheless, the location was excellent. The first room I was assigned was very noisy but the manager arranged a room change efficiently. The staff were courteous and helpful and the housekeeping lady who usually cleaned my room did a good job. The Louden staff were very pleasant. It was a pleasure to go to breakfast every morning.

Dear Fjord2016, Thank you for choosing to stay with us and made us your "home away from home" during your 2 weeks stay in Melbourne. In regards to the charges, as you may be aware our rates are dynamic and change depending on day of the week, special events and availability, hence some days the rates were higher than others. Appreciate you highlighting the friendly service provided by our staff and will be sure to share your kind words with them. We look forward to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Operational Project Manager

Mercure Welcome

TripAdvisor rating 3.5/5

Jen4558 Friends getaway - 05/12/2019 TripAdvisor review

i have stayed at this hotel last year and the service was much better then and the rooms are looking a little sad in need of renovation. The other half of this hotel 'The Pullman' looks to have been renovated and appears newer and fresher. Basic accommodation, we asked for single beds which we got, just not very comfortable.

Dear Jen4558, Thank you for returning to stay with us again recently. I am sorry that your experience with us was below your expectations. Kind regards, Alex Mihardja Operational Project Manager

Enjoyed

Customer review rating 4.1/5

Lily Families - 04/12/2019 Confirmed reviews ALL

Great location, all staff very friendly, especially Duty Manager Aaron who handled our requests professionally. Our room was serviced nicely every day. Great Housekeeping.

Clean and tidy

Customer review rating 4.1/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

Nice friendly Staff.

Great location, breakfast was amazing.

Customer review rating 4.1/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

Initial disapointment, as we booked a room for 3, 2 single beds and a rollaway. We had a room with 1 king size bed. Housekeeping arrived to deliver a rollaway, but left the kingsize bed.... Otherwise, room clean, breakfast was delicious and staff very friendly.

Ok place to stsy

Customer review rating 4.1/5

Natashs Friends - 03/12/2019 Confirmed reviews ALL

Had to get replacement pillows as they were very lumpy and also was mattress was uncomftable due to be lumpy

Dissappointed

Customer review rating 4.1/5

Tamer D. Couples - 03/12/2019 Confirmed reviews ALL

There were no fan in the bathroom. In the morning the hot breakfast were cold and not fresh, some plates were dirty. The reception gave the wrong Wi-Fi code, then talked to the butler and he gave us the correct one.

Great location, clean quiet room.

Customer review rating 4.1/5

Michael Couples - 03/12/2019 Confirmed reviews ALL

Staff were friendly, offer of room on upper or lower floor appreciated. A later check out was also wonderful and made the next morning very relaxing.

Excellent location, low budget room but great view from the window.

Customer review rating 4.1/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Location was amazing, the room was pretty simple with a lot of messy features on the ceiling. Bathroom was small but clean and fine.

Convenient location, clean comfortable room

Customer review rating 4.1/5

Russell Families - 03/12/2019 Confirmed reviews ALL

Great checkin and checkout. Only minor issue was collection of luggage from storage on Level 1. As there was no staff present, we used the phone to call, but it rang out. I then called again and when the person (front door person?) answered, they asked if I needed to collect luggage and when I answered "Yes", they hung up instead of maybe saying "OK, someone will be there in a minute or two)".

Clean and comfy stay

Customer review rating 4.1/5

Carmel G. Solo - 03/12/2019 Confirmed reviews ALL

Room was clean and very comfortable. Location of hotel is perfect for accessing restaurants, theatres, shopping and transport

okay

Customer review rating 4.1/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Was okay except for one instance at check in where I was asked for my passport. I was born and raised in Melbourne and don't expect to be asked for my passport at a hotel in my own country.

The check in and out and the valet service were good. Arriving at the hotel was the issue with so much roadworks etc in the CBD

Customer review rating 4.1/5

Matt G. Couples - 03/12/2019 Confirmed reviews ALL

The cost for the room was high given the standard of the hotel.

Customer review rating 4.1/5

Stu T. Couples - 03/12/2019 Confirmed reviews ALL

We have stayed here before and last time had a decent room and enjoyed our stay. We went slightly cheaper (only marginally cheaper) on this occasion and our room unfortunately felt like a prison cell rather than a hotel room (room 228). Just make sure you double-check your room isn't towards the end of the hallway :) Also the access to next door hotel bar has been closed off.

Customer review rating 4.1/5

Kayla Families - 03/12/2019 Confirmed reviews ALL

Bed was not very comfortable. I booked for 2 adults and 2 children and was not provided enough towels. Too small for a family of 4. Check in took 30minutes, too long with 2 impatient children.

Mouldy and dirty

Customer review rating 4.1/5

Karen Business - 03/12/2019 Confirmed reviews ALL

The room reekedof mould. My colleague had an asthma attack and as a result is still sick. Dust on all vents. They just gave us a can of carpet decoderiser!

Comfortable and no issues.

Customer review rating 4.1/5

Lauree. Families - 03/12/2019 Confirmed reviews ALL

Enjoyed our stay. Did not have an issue with anything.

Our most recent 20 reviews

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