Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.9/5 4,605 reviews

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265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,605 reviews

TripAdvisor Rating  3.5/5  4,927 reviews

Ok hotel in regards to location- beds are very firm and uncomfortable

Customer review rating 3.5/5

Dd Business - Confirmed reviews ALL

Stay OK. Beds in the hotel are quite uncomfortable in regards to very firm hard mattress compared to other similar hotels.

Dear DD, Thank you for your feedback. We're glad the location suited you, but we're sorry to hear the bed didn't meet your comfort expectations. We'll share your comments with our team as we continue to enhance guest comfort. We hope to welcome you back for an improved stay. Best regards, Alex Mihardja Executive Assistant

Clean tidy close to all shopping great stay

Customer review rating 5.0/5

Dennis R. Solo - Confirmed reviews ALL

Front desk very helpful polite

Dear Dennis R., Thank you for your feedback. We're thrilled to hear you had a great stay and found our location convenient. We're also glad our front desk team was helpful and polite. We look forward to welcoming you back soon. Best regards, Alex Mihardja Executive Assistant

Good Location - hotel looked a bit worn and tired

Customer review rating 3.5/5

Sean M. Business - Confirmed reviews ALL

Very handly location and nice staff. room and hallways looked a bit tired and dented. Room was big and clean. Aircon was a bit noisy but overall it was sufficient and did the job for my short stay

Dear Sean M., Thank you for your feedback. We're glad you enjoyed the convenient location, friendly staff, and clean room. We appreciate your comments about the areas needing attention and will take them into account as we strive to improve. We hope to welcome you back again. Best regards, Alex Mihardja Executive Assistant

Well located

Customer review rating 4.0/5

Sherry Couples - Confirmed reviews ALL

It is in a strategic and convenient location. I have a welcome drink but it was not communicate to me the welcome drink is in next location. For me the room is clean

Dear Sherry, Thank you for your feedback and for rating us so highly. We're glad you enjoyed our location and clean room. Apologies for the confusion about the welcome drink location—your feedback helps us improve. We hope to welcome you back soon. Best regards, Alex Mihardja Executive Assistant

Customer review rating 3.5/5

Annmaree T. Couples - Confirmed reviews ALL

Room service would have been nice. Room ok but air conditioner very noisy.

Dear Annmaree T., Thank you for your feedback. We apologize for the noise from the air conditioner and the dark foyer. We appreciate your comments and will work on improving these areas. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,436 reviews 9.6/10 Location
  • 4,013 reviews 5.3/10 Room
  • 3,085 reviews 7/10 Service
  • 72 reviews 6.5/10 WiFi
  • 2,220 reviews 2.8/10 Comfort
  • 1,505 reviews 6.7/10 Cleanliness
  • 814 reviews 7.9/10 Breakfast
  • 791 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.