Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.8/5 4,208 reviews

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Description

Hotel extras

  • Central CBD location

  • Bourke Street Mall, Emporium and Melbourne Central close by

  • State Library Victoria a short walk away

  • Melbourne Cricket Ground & Rod Laver Arena easily accessible

  • Easily accessible public transport

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,208 reviews

TripAdvisor Rating  3.5/5  4,952 reviews

Central CBD location. Good rate.

TripAdvisor rating 4.0/5

Aussie Glenn B TripAdvisor review

I stayed in a standard queen room. As an Accor member I got a pretty good rate. Secure Car parking is about 10 minutes away and is a reasonable $24 per night. The hotel is in Chinatown area. The room was satisfactory but very dark and gloomy. I requested a room with natural light so instead they gave me a very dark room facing a warehouse wall, even with all the lights on it was still dark and gloomy. The staff were friendly.

Customer review rating 2.5/5

Michael T. Couples - Confirmed reviews ALL

Worse room we've ever had at an Accor property hotel

Dear Michael T., We’re very sorry to hear your experience did not meet expectations and appreciate your feedback. Regards, Alex Mihardja Executive Assistant

Customer review rating 3.5/5

Sharon B. Couples - Confirmed reviews ALL

Inefficient staff, front desk, on departure. Told NO account, told 3 times. wrong!! Very dissappoited with bar facility. Unable to use, unavailable for our stay,

Dear Sharon B., Thank you for your feedback. We’re glad you enjoyed the location, and we apologize for the issues you experienced with our front desk and bar facilities. We appreciate your comments and will address them to improve future guest experiences. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Bing Y. Solo - Confirmed reviews ALL

Pleasant stay. Good location. Room and decor are dated

Dear Bing Y., Thank you for your feedback. We’re glad you enjoyed the location and your stay, and we appreciate your comments regarding the room decor. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Tara E. Friends - Confirmed reviews ALL

I stayed 3 nights recently for a concert and to catch up with friends. The hotel is in such a great central location for almost everything in Melbourne that you could possibly need to do. The room was clean and the bed was comfy, good wifi and TV options.

Dear Tara E., Thank you for your feedback. We’re glad you enjoyed our central location, comfortable room, and amenities, and hope to welcome you back for another stay soon. Regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,401 reviews 9.7/10 Location
  • 4,015 reviews 4.8/10 Room
  • 2,700 reviews 7/10 Service
  • 67 reviews 6.3/10 WiFi
  • 2,353 reviews 2.5/10 Comfort
  • 1,439 reviews 5.9/10 Cleanliness
  • 834 reviews 7.6/10 Breakfast
  • 697 reviews 2.6/10 Amenities

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