Mercure Melbourne City Centre 4 stars

Name: Mercure Melbourne City Centre | Melbourne City Hotel | AccorHotels - ALL
Address: 265 Little Bourke Street, MELBOURNE, 3000, AU
Telephone: +61396390555
Rating: 3.7

Customer review rating (ALL Rating) 3.7/5 4,027 reviews

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265 Little Bourke Street, 3000 MELBOURNE, Australia

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Mercure Melbourne City Centre

Hotel for travellers looking for local and authentic experiences

Melbourne's most centrally located four star accommodation, Mercure Melbourne City Centre hotel is surrounded by the city's popular venues, including Emporium shopping centre, theatres, galleries, bars & restaurants, along with its own Louden Kitchen & Grill.

All 330 standard, family, and superior rooms offer WiFi, TV with Foxtel channels and refrigerator. Our Melbourne hotel offers an early check-in/late check-out option for an additional charge and offsite parking available for all guests. Our Melbourne hotel is the ideal choice for business travellers, with Melbourne's financial & government district within walking distance & MCEC a short tram ride. Our Melbourne accommodation is also ideal for leisure travellers ready to explore the city.

From its thrilling sports scene to its famous laneways, Melbourne has something for everyone. Guests staying at Mercure Melbourne City Centre are within easy reach of Melbourne Airport, public transport and Melbourne's many great restaurants, bars and shops.

We cannot wait to welcome you to the Mercure Melbourne City Centre hotel. Enjoy your stay at our centrally based Melbourne accommodation. Feel welcome to contact me: James.Muscat@accor.com or +61 429 142 373.

James Muscat, Hotel Management

Guests staying at Mercure Melbourne City Centre can enjoy charge back to room at Blossom Rooftop Bar, Melbourne CBD's highest rooftop bar offering woodfired pizzas, tapas and local beverages as well as Eva's Restaurant & Bar, an a la carte dining and bar experience located in the tower right next door. Discounted self-parking rates close by from just $28 per car per day.

Hotel extras

Central CBD location
Bourke Street Mall, Emporium and Melbourne Central close by
State Library Victoria a short walk away
Melbourne Cricket Ground & Rod Laver Arena easily accessible
Easily accessible public transport

Our accommodation(s)

Room

Standard Room 1 Queen Bed

Newly refurbished, featuring a two single beds, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Bedding and towel
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Separate closet

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Standard Room 2 Single Beds

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Room 1 King Bed

Newly refurbished, featuring a king bed, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Room 1 King Bed

Newly refurbished, enjoy extra space in our Superior room, featuring a king bed, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 3
Area: From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Room 2 Single Beds

Newly refurbished, enjoy extra space in our Superior room, featuring a two single beds, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 3
Area: From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room 2 Queen Beds

Newly refurbished, enjoy extra space in our Superior room, featuring a two queen beds, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 4
Area: From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Queen size bed(s)

See availabilities

Room

Superior Room 1 King and 1 Single Bed

Newly refurbished, enjoy extra space in our family room, featuring a king and a single bed, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board

Max. number of persons: 3
Area: From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)

See availabilities

Room

Superior Room 1 King Bed, Accessible Bathroom

Enjoy extra space, a King bed, climate control, TV, cable channels, Internet access, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board, special access bathroom. Up to 3 adults (3rd person rollaway available, charges apply).

Max. number of persons: 3
Area: From 26 m² / 279 sq ft
Accessibility: Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom products
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Mirror
Towel rack
Toilet with side and rear grab bars
Sink lever hardware
Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
Bathroom has 60” diameter turning radius or space for T-turn
Handheld shower
Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
26'/66 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Superior Room 1 King Bed, Accessible Bathroom

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mercure Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

+61 3 9639 0555

Access and transport

Railway station
Bus stop
Highway exit
Ferries
Helipad/aerodrome
Tramway

Swanston Street Trams

Tramway

Access: 30 m / 0.02 mi

Lonsdale Street

Bus stop

Access: 50 m / 0.03 mi

TRAM 16 - ST KILDA BEACH

Tramway

Access: 100 m / 0.06 mi

TRAM 3 - MELBOURNE UNIVERSITY

Tramway

Access: 100 m / 0.06 mi

TRAM 8 - CHAPEL STREET

Tramway

Access: 100 m / 0.06 mi

PARLIAMENT STATION

Railway station

Access: 500 m / 0.31 mi 5 min walk / 3 min drive

FLINDERS STREET

Railway station

Access: 500 m / 0.31 mi 6 min walk / 2 min drive

MELBOURNE CENTRAL

Railway station

Access: 500 m / 0.31 mi 5 min walk / 3 min drive

EXHIBITION STREET

Bus stop

Access: 600 m / 0.37 mi 5 min walk / 2 min drive

YARRA FERRY TERMINAL

Ferries

Access: 1.6 km / 0.99 mi 10 min walk / 5 min drive

MELBOURNE HELIPAD

Helipad/aerodrome

Access: 1.6 km / 0.99 mi 25 min walk / 8 min drive

SOUTHERN CROSS STATION

Railway station

Access: 1.6 km / 0.99 mi

SPIRIT OF TASMANIA

Ferries

Access: 4.5 km / 2.8 mi 1 hrs walk / 20 min drive

MONASH FREEWAY

Highway exit

Access: 4.8 km / 2.98 mi 10 min drive

WESTGATE FREEEWAY

Highway exit

Access: 6.4 km / 3.98 mi 15 min drive

HUME HIGHWAY

Highway exit

Access: 8 km / 4.97 mi 10 min drive

HOYTS CINEMAS

Cinema district

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

CHINESE MUSEUM

Museums

Access: 300 m / 0.19 mi 2 min walk / 1 min drive

Regent Theater

Entertainment/theatre district

Access: 500 m / 0.31 mi 5 min walk / 10 min drive

Princess Theater

Entertainment/theatre district

Access: 500 m / 0.31 mi 10 min walk / 10 min drive

Hamer Hall

Opera/symphony/concert hall

Access: 500 m / 0.31 mi 10 min walk / 10 min drive

VILLAGE CINEMAS

Cinema district

Access: 500 m / 0.31 mi 3 min walk / 1 min drive

MELBOURNE CONCERT HALL

Opera/symphony/concert hall

Access: 800 m / 0.5 mi

ARTS CENTRE/SOUTHBANK

Entertainment centre

Access: 800 m / 0.5 mi

SPRING / RUSSELL STREET

Entertainment/theatre district

Access: 800 m / 0.5 mi 8 min walk / 2 min drive

VIC ARTS CENTRE / SOUTHBANK

Entertainment/theatre district

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

MELBOURNE AQUARIUM

Aquarium

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

OLD MELBOURNE GAOL

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 3 min drive

MELBOURNE MUSEUM

Museums

Access: 1.4 km / 0.87 mi

MELBOURNE PARK

Sports centre

Access: 1.59 km / 0.99 mi 20 min walk / 8 min drive

SHRINE OF REMEMBRANCE

Historic monument

Access: 1.6 km / 0.99 mi 20 min walk / 8 min drive

CAPTAIN COOKS COTTAGE

Historic monument

Access: 2 km / 1.24 mi 40 min walk / 10 min drive

CROWN CASINO

Casino

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

ROYAL BOTANIC GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 20 min walk / 6 min drive

MELBOURNE CRICKET GROUND

Sports centre

Access: 2.4 km / 1.49 mi 25 min walk / 12 min drive

ROYAL MELBOURNE ZOO

Zoo

Access: 2.4 km / 1.49 mi 1 hrs 10 min walk / 15 min drive

MCG SPORTS MUSEUM

Museums

Access: 2.49 km / 1.55 mi 25 min walk / 5 min drive

OLYMPIC PARK

Sports centre

Access: 3.2 km / 1.99 mi 20 min walk / 8 min drive

LUNA PARK

Amusement park

Access: 6.4 km / 3.98 mi 1 hrs 30 min walk / 15 min drive

GREAT OCEAN ROAD

Tourist attraction

Access: 104.6 km / 65 mi 1 hrs 39 min drive

PENGUIN PARADE PHILLIP ISLAND

Tourist attraction

Access: 120 km / 74.57 mi 1 hrs 39 min drive

PHILLIP ISLAND RACEWAY

Racetrack

Access: 120.7 km / 75.01 mi 1 hrs 39 min drive

MOUNT BULLER

Ski area

Access: 177 km / 109.99 mi 1 hrs 39 min drive

Sidney Myer Music Bowl

Entertainment centre

ALBERT PARK

Lake

Access: 4.8 km / 2.98 mi 45 min walk / 15 min drive

Eva's Restaurant & Bar

Bar

Access: 100 m / 0.06 mi

Blossom Rooftop Bar

Bar

Access: 100 m / 0.06 mi 2 min walk

BOURKE STREET MALL

Shopping centre/mall

Access: 200 m / 0.12 mi 1 min walk / 1 min drive

CENTRAL BUSINESS DISTRICT

Shopping district

Access: 400 m / 0.25 mi 1 min walk / 1 min drive

EMPORIUM MELBOURNE

Shopping centre/mall

Access: 400 m / 0.24 mi 1 min walk / 1 min drive

QV Melbourne

Shopping centre/mall

Access: 500 m / 0.31 mi 5 min walk

DFO (Discount Factory Outlet)

Shopping centre/mall

Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive

SOUTH YARRA

Shopping district

Access: 4 km / 2.49 mi 1 hrs 10 min walk / 20 min drive

RICHMOND

Shopping district

Access: 4.8 km / 2.98 mi 1 hrs walk / 20 min drive

Melbourne Central

Shopping centre/mall

Access: 5 km / 3.11 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

Hotel informations

330 rooms
3 rooms for people with reduced mobility
66 connecting rooms
330 non-smoking rooms
12 floors

Languages spoken at the hotel

English
French
Indonesian
Japanese
Korean
Thai

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

Dry cleaning / Ironing
Laundromat
Laundry / Valet Services Additional charge

Lounge

Waiting area or lounge

Wi-Fi

High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line

Air conditioning

Desk equipment available

Plugs and converters available on desks
Umbrellas

Safe deposit box at reception

Safe deposit box at reception

Check In & Check-out facilities

Express check-in
Express check-out

Luggage storage

Luggage storage

Concierge

Concierge

Porter

Porter

Pets

Pets not allowed

Catering

2 Restaurants

Room service

Hot meals

Breakfast

Buffet Additional charge

Business

One Meeting room

Family

Services for children

Children''s TV Channels

Parking information

Near the property
Indoor parking
Public
No parking space
Parking opened 24/7
Max Limited Height: 2 m / 6.55 ft
Parking pricing: 17.23 € 28 AUD Per day

Services & equipment

Stairs

Security

Well-lit parking
Video surveillance in parking
Parking equipped with lights

Accessibility

Elevators

THE LOUDEN KITCHEN & GRILL

The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast.

Cooking style: Regional
Chef name: Tuan Tran
Capacity: 150
Accessibility: Accessible service

265 Little Bourke Street, 3000 Melbourne, Australia

+61 3 9663 4711

Monday	06:30 AM - 10:30 AM
Tuesday	06:30 AM - 10:30 AM
Wednesday	06:30 AM - 10:30 AM
Thursday	06:30 AM - 10:30 AM
Friday	06:30 AM - 10:30 AM
Saturday	06:30 AM - 11:00 AM
Sunday	06:30 AM - 11:00 AM

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area

Payment

Cash
Credit card

Credit cards

American Express
Mastercard
Visa

Wine and other drinks information

Soft drinks

Accommodate food

Children menu
Gluten-free menu
Vegetarian menu

The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast.

SOUL CAFE

The perfect place for a light breakfast, casual lunch or evening snack. Soul Café's menu offers something to please everyone including an abundant selection of hearty home-style food, premium coffee and a great selection of T2 herbal teas.

Cooking style: Cafe
Chef name: Tuan Tran
Accessibility: Accessible service

265 Little Bourke Street, 3000 Melbourne, Australia

+61 3 8662 1374

Monday	11:00 PM - 02:00 PM
Tuesday	11:00 PM - 02:00 PM
Wednesday	11:00 PM - 02:00 PM
Thursday	11:00 PM - 02:00 PM
Friday	11:00 PM - 02:00 PM
Saturday	12:00 AM - 02:00 PM
Sunday	12:00 AM - 02:00 PM

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area
Takeaway Meals

Payment

Cash
Credit card

Credit cards

American Express
Mastercard
Visa

Wine and other drinks information

Cocktail
Wine by the glass available
Soft drinks

Accommodate food

Brunch
Gluten-free menu
Vegetarian menu

Breakfast

Our great value breakfast buffet is the perfect way to start your day featuring a choice of fresh fruits, yogurt, cereals, a bakery station, a selection of classic hot dishes plus a variety of fresh juices and bottomless cups of espresso coffee or tea.

Buffet

Monday	06:30 AM - 10:30 AM
Tuesday	06:30 AM - 10:30 AM
Wednesday	06:30 AM - 10:30 AM
Thursday	06:30 AM - 10:30 AM
Friday	06:30 AM - 10:30 AM
Saturday	06:30 AM - 11:00 AM
Sunday	06:30 AM - 11:00 AM

Services

American
Continental
Hot Breakfast
Cold breakfast

Restaurant

Louden Kitchen & Grill

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 64 m² / 688 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.7/5 4,027 reviews

John W. Couples - 9/28/2026 Confirmed reviews ALL

Dear John, Thank you for your feedback. We’re pleased you enjoyed our convenient location and pleasant team. We’re sorry the signage and condition of the bathroom door and surrounding timber did not meet expectations, and we appreciate you bringing these matters to our attention for follow-up Regards, Alex Mihardja Executive Assistant

Michael B. Families - 9/28/2026 Confirmed reviews ALL

Dear Michael, Thank you for your lovely feedback. We’re delighted you enjoyed our great location and atmosphere, and hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Peter O. Couples - 9/28/2026 Confirmed reviews ALL

Dear Peter, Thank you for sharing your feedback. We’re sorry for the inconvenience caused by the lack of housekeeping and fresh towels during your stay. Our current policy is for rooms to be serviced every three days, however guests can request fresh towels and replenishment of in-room supplies, including toilet paper, at any time. We apologize if this was not made clear and appreciate your comments. Regards, Alex Mihardja Executive Assistant

Elaine R. Families - 9/28/2026 Confirmed reviews ALL

Dear Elaine, Thank you for your feedback. We’re pleased you enjoyed our convenient location, clean room and good shower, and we appreciate your comments regarding the bed linen, which we will share with our Housekeeping team. Regards, Alex Mihardja Executive Assistant

Neale S. Couples - 9/28/2026 Confirmed reviews ALL

Dear Neale, Thank you for your feedback. We’re delighted you enjoyed our convenient location and hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Michael B. Families - 9/28/2026 Confirmed reviews ALL

Great location and close to everything

Dear Michael, Thank you for your lovely feedback. We’re delighted you enjoyed our great location and atmosphere, and hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Peter O. Couples - 9/28/2026 Confirmed reviews ALL

Never had house keeping No fresh towels late face washers Bed never made as manual practice Also as result bathroom supplies not covered example not enough toilet paper given needed to use tissues toward the end

Elaine R. Families - 9/28/2026 Confirmed reviews ALL

Room was clean and adequate for our needs. Sheets on bed were tucked in too tight and poorly fitted. Shower was good.

Neale S. Couples - 9/28/2026 Confirmed reviews ALL

great location

Dear Neale, Thank you for your feedback. We’re delighted you enjoyed our convenient location and hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Robert M. Couples - 9/27/2026 Confirmed reviews ALL

Only minor issue was room wasn't ready by designated check in time so I was told to park my car in the carpark more than a major block away and come back - meant I had to carry luggage/belongings all way from carpark instead of being able to leave them at hotel

Dear Robert, Thank you for your feedback. We’re pleased you enjoyed our convenient location and had a comfortable stay. We sincerely apologize that your room was not ready at check-in and that this resulted in the inconvenience of having to carry your luggage from the car park. We appreciate your understanding and feedback. Regards, Alex Mihardja Executive Assistant

Fred B. Couples - 9/27/2026 Confirmed reviews ALL

We have stayed at this hotel several times and it is one of our favourite places to stay.

Dear Fred, Thank you for your wonderful feedback and continued support. We’re delighted to be one of your favourite places to stay and that you continue to enjoy our location and service. We look forward to welcoming you back again soon. Regards, Alex Mihardja Executive Assistant

Sandra L. Families - 9/27/2026 Confirmed reviews ALL

Well located near everything, easily walked to markets, rod laver arena, shops and theatre. Room was a good size, bathroom a little small but was adequate for my stay which was mum and daughter. Easily checked in with computer instead of waiting in line. Did not require room clean since only there 2 nights. Only issue was staff at desk not helpful, I asked if there was any sports bars or pubs around to watch nrl final, I was told that the ones as part of the hotel were closed that day and that I would have to google what was available, at the same time I asked for a local supermarket and pointed me in the opposite direction, I also asked best way to get to rod laver arena to another person and got told to use google maps on my phone - very unprofessional in my opinion to not help people who aren’t familiar with Melbourne especially when we were only there for 2 days

Dear Sandra, Thank you for your detailed feedback. We’re pleased you enjoyed our convenient location and comfortable rooms, but we sincerely apologize that the assistance provided by our team did not meet expectations. We understand how important local guidance can be when visiting Melbourne for a short stay, and we’ll share your comments with the team to improve our service. Regards, Alex Mihardja Executive Assistant

Karen B. Families - 9/27/2026 Confirmed reviews ALL

See above

Dear Karen, Thank you for your wonderful feedback and continued support. We’re delighted to be your preferred hotel when visiting Melbourne and pleased you enjoy our central location and friendly team. We look forward to welcoming you back again soon. Regards, Alex Mihardja Executive Assistant

Richard D. L. Couples - 9/27/2026 Confirmed reviews ALL

Stayed for AFL grand final week and have stayed many times before. Since refurbishment a few years ago this is a very comfortable hotel located within walking distance of all central city attractions and events.

Dear Richard, Thank you for your wonderful feedback and continued support! We’re delighted you continue to enjoy our comfortable rooms and central location, and we look forward to welcoming you back for many more stays. Regards, Alex Mihardja Executive Assistant

Philip B. Friends - 9/27/2026 Confirmed reviews ALL

Great location, room was clean, bed & pillows quite comfortable, front desk staff very pleasant.

Dear Philip, Thank you for your lovely feedback. We’re delighted you enjoyed our great location, clean room, comfortable bed and pillows, and the pleasant service from our front desk team. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Wayne S. Couples - 9/27/2026 Confirmed reviews ALL

Very helpful, friendly staff

Dear Wayne, Thank you for your lovely feedback. We’re delighted you enjoyed our central location and found our team friendly and helpful. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Tony F. Couples - 9/26/2026 Confirmed reviews ALL

Centrally located And short walk to All theatres and restaurants

Dear Tony, Thank you for your lovely feedback. We’re delighted you enjoyed the cleanliness and comfort of your stay, as well as our central location close to Melbourne’s theatres and restaurants. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Jacqueline R. Solo - 9/26/2026 Confirmed reviews ALL

Loved your location. The room had a wonderful view and bed was comfortable. Lighting in the room needs improvement.

Dear Jacqueline, Thank you for your lovely feedback. We’re delighted you enjoyed our location, the wonderful view and comfortable bed. We also appreciate your feedback regarding the room lighting and will share this with our team for consideration. Regards, Alex Mihardja Executive Assistant

Julie G. Couples - 9/25/2026 Confirmed reviews ALL

We were located on the 2nd level despite doing an upgrade. We experienced some drilling noise starting at about 6 am and then at intermittent intervals. Not ideal when we had been to a late night function and wanted a sleep in.

Dear Julie, Thank you for your feedback. We sincerely apologize for the early morning drilling noise and the disruption to your sleep, particularly after a late night. We understand how disappointing this would have been and appreciate you bringing it to our attention. Regards, Alex Mihardja Executive Assistant

Vea M. Business - 9/25/2026 Confirmed reviews ALL

I left somthing very valuable, my Tongan traditional wear in my room. I tryed to ring the hotel over 20 times and sent a friend over to ask for it the same day as I left, twice. They said it wasn't there wich was a blatant lie. So Im very upset and disappointed. It not good enough. If they do feel like admitting it I can be contacted at ve… +64…

Dear Vea M., Thank you for sharing your feedback. I sincerely apologise for the distress and frustration caused regarding your Tongan traditional wear, particularly the difficulty you experienced when trying to contact us and the initial information provided to you. Please kindly refer to the separate email I sent you this morning regarding an update on your item. I hope this provides some reassurance, and once again, I sincerely apologize for the inconvenience caused. Kind regards, Alex Mihardja Executive Assistant

Ken D. Couples - 9/25/2026 Confirmed reviews ALL

Good but that a/c needs sorting. Even on low fan it is so noisy you can’t sleep, does not seem to matter if it is low or high.

Dear Ken, Thank you for your feedback. We’re pleased you otherwise enjoyed your stay, but sincerely apologize for the disruptive air-conditioning noise. We appreciate you bringing this to our attention and will have the matter followed up with our team. Regards, Alex Mihardja Executive Assistant

Bethany B. Business - 9/25/2026 Confirmed reviews ALL

Small room which was fine (but not the standard I’d expect for a “superior king.” Very noisy, you can hear people talking, flushing toilets, showering in adjacent rooms. I was even woken by someone else’s alarm clock. Buffet breakfast was average, limited selection. Location is great, close to trains, trams, food and shopping.

Dear Bethany, Thank you for your feedback. We’re pleased you enjoyed our convenient location, but sincerely apologize that the room size, noise levels and breakfast selection did not meet your expectations. We appreciate your comments and will share them with the relevant teams. Regards, Alex Mihardja Executive Assistant

Julie R. Friends - 9/24/2026 Confirmed reviews ALL

Very friendly and very clean

Manish K. B. Business - 9/24/2026 Confirmed reviews ALL

Not sarisfied

Dear Manish, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations and appreciate you taking the time to share your rating. Regards, Alex Mihardja Executive Assistant

Web-users rating

Other web-users rate our hotel

3,292 reviews 9.7/10 Location
3,870 reviews 4.8/10 Room
2,441 reviews 6.8/10 Service
64 reviews 5.8/10 WiFi
2,292 reviews 2.5/10 Comfort
1,332 reviews 5.9/10 Cleanliness
976 reviews 1.8/10 Amenities
760 reviews 7.6/10 Breakfast

410 reviews 9.6/10 Location
576 reviews 4.8/10 Room
353 reviews 7.3/10 Service
10 reviews 3.9/10 WiFi
338 reviews 2.3/10 Comfort
213 reviews 6.1/10 Cleanliness
129 reviews 1.9/10 Amenities
109 reviews 8/10 Breakfast

352 reviews 9.7/10 Location
442 reviews 4.9/10 Room
329 reviews 6.8/10 Service
7 reviews 4.3/10 WiFi
215 reviews 2.3/10 Comfort
144 reviews 5.8/10 Cleanliness
100 reviews 7.7/10 Breakfast
100 reviews 1.9/10 Amenities

164 reviews 9.6/10 Location
359 reviews 4/10 Room
213 reviews 5.6/10 Service
5 reviews 3.4/10 WiFi
211 reviews 2/10 Comfort
123 reviews 4.2/10 Cleanliness
107 reviews 1.2/10 Amenities
64 reviews 7.1/10 Breakfast

227 reviews 9.9/10 Location
321 reviews 6.2/10 Room
230 reviews 7.5/10 Service
6 reviews 4.1/10 WiFi
173 reviews 4.1/10 Comfort
124 reviews 6.9/10 Cleanliness
79 reviews 1.3/10 Amenities
49 reviews 7.5/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Mercure Melbourne City Centre offers:

Complimentary high speed Wi-Fi and TV with Foxtel channels
Offsite parking and buffet breakfast for an additional fee
Air conditioning and wheelchair accessibility
Louden Kitchen & Grill, Soul Cafe, and Blossom Rooftop Bar
Concierge, laundry services for an additional charge, and a meeting room

We provide family rooms, business desks, and accessible rooms.

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Melbourne City Centre is from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Melbourne City Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.