Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.8/5 4,112 reviews

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Description

Hotel extras

  • Central CBD location

  • Bourke Street Mall, Emporium and Melbourne Central close by

  • State Library Victoria a short walk away

  • Melbourne Cricket Ground & Rod Laver Arena easily accessible

  • Easily accessible public transport

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,112 reviews

Customer review rating 4.0/5

Sal T. Business - Confirmed reviews ALL

Apart from a small adjustment due to the room booked not being available. They made good with another room. Otherwise, it was convenient clean and comfortable.

Dear Sal T., Thank you for your feedback. We’re glad you found your stay convenient, clean, and comfortable, and we appreciate your understanding with the room change. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.5/5

Paul S. Friends - Confirmed reviews ALL

Reception is friendly and courteous. Always very busy. Door way tended to be congested with smokers at times.

Dear Paul S., Thank you for your feedback. We’re glad you found your room comfortable and enjoyed our friendly reception team. We’ll also take note of the doorway congestion for future improvements. Regards, Alex Mihardja Executive Assistant

Customer review rating 5.0/5

Samantha C. Solo - Confirmed reviews ALL

I had a great stay. Everyone on the front counter were helpful. I left my bags after checkout and had no issues getting them when I needed them and the front counter even organised a cab for me and took my bags to the cab. Cannot recommend highly enough.

Dear Samantha C., Thank you for your wonderful feedback. We’re delighted you enjoyed the spacious rooms, helpful front desk team, and overall service. We truly appreciate your recommendation and hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Tom G. Couples - Confirmed reviews ALL

Nice location. Bed is a bit stiff, however reasonable for the price

Dear Tom G., Thank you for your feedback. We’re glad you enjoyed the location and appreciate your comments regarding the bed comfort. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.5/5

Elizabeth A. Friends - Confirmed reviews ALL

Very happy with my room. Bed comfortable. Enjoyed the variety at breakfast

Dear Elizabeth A., Thank you for your feedback. We’re delighted you enjoyed the comfortable room, great bed, and breakfast variety, as well as our convenient location. Regards, Alex Mihardja Executive Assistant

Other web-users rate our hotel

  • 3,294 reviews 9.7/10 Location
  • 3,947 reviews 4.8/10 Room
  • 2,633 reviews 6.9/10 Service
  • 65 reviews 6.7/10 WiFi
  • 2,298 reviews 2.5/10 Comfort
  • 1,399 reviews 5.7/10 Cleanliness
  • 819 reviews 7.5/10 Breakfast
  • 677 reviews 2.5/10 Amenities

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