ibis Styles Makkah 3 stars

Customer review rating (ALL Rating) 4.3/5 891 reviews

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Description

Hotel extras

  • Lobby Cafe

  • Close to the Holy Masjid al Haram

  • Free Holy Masjid al Haram shuttle service

  • Indoor Car Parking

Our accommodation(s)

Book this hotel
Room 1

Twin room, 226 sq.ft. (21.6 m²), including a bathroom with a shower, a flatscreen satellite TV, a seating area, an electric kettle and a fridge.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 20 / 215 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle

Service And Equipment

Electric Facilities

  • 220/240 V AC
  • 3 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Mountain view

22 m² Standard Room equipped with the cosy Sweet Bed by ibis and offering ultimate comfort with a desk, free WIFI, carpet flooring, LCD TV international channels, bathroom with shower, tea & coffee making facilities, mini fridge, safe deposite box.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 20 / 215 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Mirror

Media And Technology

Tv Facilities

  • 15'/38 cm screen

Service And Equipment

Accessibility And Security

  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

226 ft² QUAD room including a bathroom with a shower, a flat-screen satellite TV, a seating area, an electric kettle and a fridge

  • Views:

    Mountain view

Max. number of persons
4
Area
From 20 / 215 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x4

Single bed(s) x4

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle

Service And Equipment

Electric Facilities

  • 220/240 V AC

Hotel location

ibis Styles Makkah

4490 King Fahd Road, Al Maabdaah Al Azizia Makkah
4490 MAKKAH
Saudi Arabia

GPS:21.432756, 39.852489

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 286 rooms
  • 2 rooms for people with reduced mobility
  • 286 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service
  • Buffet Additional charge
  • On site
  • Indoor parking

Another dining option within the hotel that serves international meals and light snacks. It's open throughout the day, making it convenient for guests to grab lunch, dinner, or snacks without needing to leave the hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  891 reviews

Customer review rating 5.0/5

Mohammad D. Families - Confirmed reviews ALL

Dear Mohammad D., Thank you for your positive feedback regarding your comfortable stay with us. We are pleased to hear that you enjoyed your time at ibis Styles Makkah. Your satisfaction is important to us, and we look forward to welcoming you again in the future. With kind regards NAWAF AMJAD Guest Relation Agent

Customer review rating 5.0/5

Jimoh M. Solo - Confirmed reviews ALL

Dear Jimoh M., Thank you for your positive feedback regarding your stay at ibis Styles Makkah. We are delighted to hear that you found our facilities clean and comfortable, and that our team provided you with friendly and professional service. We look forward to welcoming you back in the future. With kind regards NAWAF AMJAD Guest Relation Agent

Customer review rating 5.0/5

Abdulhadi K. D. Solo - Confirmed reviews ALL

Dear Abdulhadi K. D., We thank you for taking the time to share your valuable feedback regarding your stay at Ibis Styles Makkah. Your input is crucial for our ongoing improvement. We are delighted to hear that your experience was positive. We appreciate your time and invite you to join us again in the near future. With kind regards Shroog Alharbi Guest Relation Agent

Customer review rating 5.0/5

Saddam L. Solo - Confirmed reviews ALL

Dear Saddam, Thank you for sharing your positive feedback. We are delighted to hear that you had a comfortable stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, ibis Styles Makkah

Customer review rating 5.0/5

Haris R. Families - Confirmed reviews ALL

Dear Haris R., Thank you for taking the time to share your positive experience at ibis Styles Makkah. We are delighted to hear that you felt at home from the moment you arrived and that our team excelled in providing you with exceptional service across all departments. Your recognition of Kamran, Bilal, Shooroq, and Salma is truly appreciated, and we will ensure that their efforts are acknowledged. We strive to create a welcoming environment for our guests, and it is gratifying to know that our location and shuttle service met your expectations. Your kind words affirm our commitment to providing value and quality during your stay. We look forward to welcoming you back and hope to exceed your expectations once again in the future. Thank you once again for your feedback and support. Warm Regards NAWAF AMJAD Guest Relation Agent

Dear Mohammad D., Thank you for your positive feedback regarding your comfortable stay with us. We are pleased to hear that you enjoyed your time at ibis Styles Makkah. Your satisfaction is important to us, and we look forward to welcoming you again in the future. With kind regards NAWAF AMJAD Guest Relation Agent

Customer review rating 5.0/5

Jimoh M. Solo - Confirmed reviews ALL

I had an excellent experience. Everything was clean, comfortable, and well organised, and the service was friendly and professional. I would happily stay again.

Dear Jimoh M., Thank you for your positive feedback regarding your stay at ibis Styles Makkah. We are delighted to hear that you found our facilities clean and comfortable, and that our team provided you with friendly and professional service. We look forward to welcoming you back in the future. With kind regards NAWAF AMJAD Guest Relation Agent

Customer review rating 5.0/5

Abdulhadi K. D. Solo - Confirmed reviews ALL

The breakfast is excellent the Dinner is set course and they serve it in the Room very warm the Bus stand 19c from Haram very good arrangement

Dear Abdulhadi K. D., We thank you for taking the time to share your valuable feedback regarding your stay at Ibis Styles Makkah. Your input is crucial for our ongoing improvement. We are delighted to hear that your experience was positive. We appreciate your time and invite you to join us again in the near future. With kind regards Shroog Alharbi Guest Relation Agent

Customer review rating 5.0/5

Saddam L. Solo - Confirmed reviews ALL

I had a very good stay

Dear Saddam, Thank you for sharing your positive feedback. We are delighted to hear that you had a comfortable stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, ibis Styles Makkah

Customer review rating 5.0/5

Haris R. Families - Confirmed reviews ALL

Felt like home from the moment we arrived. From the reception to restaurant to cafe to house keeping to bell boy they excel in all departments. All the basic areas are covered . Well located, 24 hours shuttle bus on time . I would like to give 10/10 for the below staff 1. Kamran from Pakistan ( cafe absolute genius ) . Very professional and talented . Had great time with him. I think he’s a valued asset and I hope he succeeds in future . 10/10 2. Bell boy from India bilal tall and handsome man was very helpful and guided us good. 10/10 3. The receptionist Shooroq and Salma great ladies. Very welcoming and provided us with great support . 10/10 Over all I would say it’s a great pleasure staying with ibis living up to its reputation

Dear Haris R., Thank you for taking the time to share your positive experience at ibis Styles Makkah. We are delighted to hear that you felt at home from the moment you arrived and that our team excelled in providing you with exceptional service across all departments. Your recognition of Kamran, Bilal, Shooroq, and Salma is truly appreciated, and we will ensure that their efforts are acknowledged. We strive to create a welcoming environment for our guests, and it is gratifying to know that our location and shuttle service met your expectations. Your kind words affirm our commitment to providing value and quality during your stay. We look forward to welcoming you back and hope to exceed your expectations once again in the future. Thank you once again for your feedback and support. Warm Regards NAWAF AMJAD Guest Relation Agent

Customer review rating 0.5/5

Hakim F. Solo - Confirmed reviews ALL

I have booked online for 2 nights there was breakfast included so I extended it for one more night with same price. And next day when I go for breakfast they said your breakfast is bot included. Its worst experience no one listen on the reception they were asking for 55 riyal extra for breakfast.

Dear Hakim F., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the breakfast arrangement and the response from our reception team. We strive to provide clear communication regarding our services and pricing to all guests. Your comments will be reviewed to enhance our guest experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 2.0/5

Shahbaz D. K. D. Families - Confirmed reviews ALL

The room's cleanliness and hygiene could be further enhanced. I found lots of small blood spots on the pillows. There was no floor mat outside the bathroom door. I had to request a hair dryer separately. To be honest, I booked it considering that it is an ACCOR hotel; however, comparatively to other ACCOR hotels, this was not up to the mark, and I feel this will not only damage the image of the hotel but will highly dilute the value of the ACCOR brand. I am visiting Makkah again on the 20th of August and would have loved to book it again, but these reasons are causing me to find an alternative option.

Dear Shahbaz D. K. D., Thank you for sharing your feedback regarding your recent stay at ibis Styles Makkah. We appreciate your comments, as they are vital in helping us enhance our services. We sincerely apologize for the cleanliness issues you experienced, particularly with the linens and the absence of a floor mat. Cleanliness and hygiene are paramount to us, and we continuously strive to meet the high standards expected by our guests. Additionally, we regret any inconvenience caused by the need to request a hair dryer. We aim to ensure that all necessary amenities are readily available for our guests upon arrival. Your comparison with other ACCOR hotels is noted, and we take such insights seriously to improve our offerings. We hope you will reconsider your options and allow us another opportunity to provide you with the quality experience you expect during your next visit. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 5.0/5

Tawfiq A. S. Solo - Confirmed reviews ALL

It was amazing

Dear Tawfiq A. S., Thank you for your kind words regarding our excellent location. We are delighted to hear that you had an amazing experience at ibis Styles Makkah. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 4.5/5

Jabir S. Families - Confirmed reviews ALL

Very nice experience small observation please add bags holder or shelves on the rooms

Dear Jabir S., Thank you for your kind words regarding our location, staff, and cleanliness. We appreciate your suggestion for additional amenities such as bag holders or shelves in the rooms. Your feedback is valuable as we strive to enhance our guests' experiences. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 4.5/5

Yaqoub A. Solo - Confirmed reviews ALL

Many thanks for the services

Dear Yaqoub A., Thank you for your kind words regarding your stay at ibis Styles Makkah. We are delighted to hear that you found our services satisfactory and enjoyed your time with us. Your feedback is greatly appreciated. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 3.5/5

Khawaja M. Families - Confirmed reviews ALL

It was an overall great experience as always. I trust Accor group for all my travels in the world and find their services consistent and up to the mark

Dear Khawaja M., Thank you for your feedback. We appreciate your loyalty to the Accor group. It is gratifying to know that you found your stay comfortable. We continuously strive to maintain high standards and your insights are invaluable to us. Best regards, Shroog Alharbi Guest Relation Agent

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Stay at ibis had been comfortable. Front desk and staff, especially Zahid, were helpful and friendly!

Dear Abdullah Moeen, Thank you for your kind review of Ibis Styles Makkah. We are delighted you had a fantastic stay. Your feedback is highly valued, and we appreciate you sharing it with us. We look forward to welcoming you back for another memorable experience in the near future. With appreciation Shroog Alharbi Guest Relation Agent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Nice staffing

Dear Husnat Zareef, We are incredibly grateful for your kind words about your recent stay at Ibis Styles Makkah. Knowing you had a great experience is truly rewarding. Your feedback is an invaluable asset, allowing us to identify areas for improvement and enhance the overall guest experience. We look forward to welcoming you back and exceeding your expectations on your next visit. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 4.5/5

Azhar K. P. Solo - Confirmed reviews ALL

Clean room,

Dear Azhar k. P., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and clean. Your satisfaction is our priority, and we hope to welcome you back in the future. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 4.0/5

Ahmed S. A. H. Solo - Confirmed reviews ALL

All the services was good, I recommend adding in the rooms an iron for clothes, and a scale for weighing. The only issue I faced is the shuttle bus promised to be included with the hotel, the driver sometimes was not showing up or leaving 5-10 minutes of the agreed timings.

Dear Ahmed S. A. H., Thank you for your positive feedback regarding our services and pricing. We appreciate your comments about the shuttle bus service. We understand that timely transportation is crucial and will take your observations into account. Additionally, we acknowledge your suggestions regarding the inclusion of an iron and a scale in the rooms; guest comfort is important to us, and your input will be considered for future improvements. Thank you once again for your review. Sincerely, Shroog Alharbi Guest Relation Agent

Customer review rating 5.0/5

Adel S. Families - Confirmed reviews ALL

Nice

Dear Adel S., We express our gratitude for your comprehensive feedback regarding your recent stay at Ibis Styles Makkah. It is gratifying to acknowledge that your experience was satisfactory. We consider your feedback to be essential for our service enhancement. We thank you once again for your contribution and look forward to your subsequent visit. Sincerely Shroog Alharbi Guest Relation Agent

Customer review rating 4.5/5

Yusuf H. Families - Confirmed reviews ALL

The customer service during my one-night stay was exceptional—the staff were extremely welcoming, helpful, and professional throughout.

Dear Yusuf H., We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, Shroog Alharbi Guest Relation Agent

Customer review rating 2.0/5

Hocine S. Families - Confirmed reviews ALL

We were disappointed with our experience for several reasons: 1. Online payment issue: When booking through the Accor website, we selected the online payment option. However, upon arrival, we were asked to pay again because the payment had apparently not been processed. We chose to pay online because we did not have enough cash available, so this situation was very inconvenient. 2. Incorrect price charged: The amount requested at the hotel was higher than the price confirmed during the online booking, which was unexpected and disappointing. 3. Dinner quality and service: We paid for dinner, but the food did not meet our expectations. The meals were not very tasty, the portions were very small, and there was very little variety. In addition, we were not asked about our meal preferences, dietary requirements, or any food allergies before the meals were served.

Dear Hocine S., Thank you for taking the time to write your review of Ibis Styles Makkah. We are so sorry to read your comments and would like to take this opportunity of offering you our apologies for any inconvenience you have experienced. We will certainly be following up on your feedback with the department concerned in order to avoid any reoccurrence of the situation. Once again thank you for your comments that helped us to raise our level of service to meet your expectation on your next visit We do sincerely hope we have the opportunity to welcome you again in the near future. Sincerely NAWAF AMJAD Guest Relation Agent

Customer review rating 4.5/5

Moustafa S. Solo - Confirmed reviews ALL

Welcoming employees, comfortable rooms, The gentlemen at reception are very nice, and the housekeeping specialists Saphroj and Nurislam did their job very well

Dear Moustafa S. , We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, NAWAF AMJAD Guest Relation Agent

Customer review rating 3.5/5

Abdul R. M. T. Families - Confirmed reviews ALL

We stayed two nights but just good, not much comfort bathroom ceiling leaking shower tape leaking informed HK room boy on Tuesday morning around 8am he saying informed to Reception Complaint to Receptionist, but no one come to check the issue also window curtains was not open full

Dear Abdul R. M. T. , Thank you for choosing Ibis Styles Makkah for your recent visit, and we appreciate you taking the time to share your positive experience with us. We are thrilled to know that you enjoyed your stay and that we were able to provide you with a comfortable and welcoming atmosphere, your kind review about our services are greatly appreciated. We acknowledge that there is always space for growth, and we are eager to learn what we could do to elevate your next stay to a perfect 10. Thank you once again for your valuable feedback, and we hope to welcome you back soon for an even better experience. Best regards, NAWAF AMJAD Guest Relation Agent

Other web-users rate our hotel

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