Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay with us. We are sorry to learn that your experience did not fully meet your expectations. We would like to clarify that the complimentary coffee and dates were provided during your stay, as this welcome amenity is offered once per stay. Regarding the corner room request, room assignments are subject to availability at the time of arrival and therefore cannot always be guaranteed. We also appreciate your comments regarding the service provided by a member of our team. Please be assured that your feedback has been shared with the relevant department for review and appropriate follow-up. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Kind regards, Shroog Alharbi Guest Relations

Dear Mohammed A., Thank you for your feedback regarding your recent stay. We appreciate your comments about the cleanliness and breakfast offerings. However, we understand your concerns about room size. Your insights are valuable as we continually strive to enhance our guest experience. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Mohamed S., Thank you for your kind words regarding your stay with us. We are delighted to hear that you had a fantastic experience and found our hotel to be a peaceful retreat after your spiritual journey. Your satisfaction is our priority. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Mohamed R., Thank you for your kind words regarding your recent stay at ibis Styles Makkah. We are thrilled to hear that you found our service outstanding and our facilities to your liking. It is always our goal to provide a comfortable and enjoyable experience for our guests. We appreciate your recommendation and look forward to welcoming you and your family back on your next visit. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Azwardi I., Thank you for sharing your feedback. We are pleased to hear that you enjoyed our breakfast and found the hotel suitable for your Umrah stay. We appreciate your insights regarding family accommodations and will consider your comments as we continually strive to improve our guest experience. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Mohamed Z., We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, Shroog Alharbi Guest Relation Agent

Dear Ahmad Q., Thank you for your kind review of Ibis Styles Makkah. We are delighted you had a fantastic stay. Your feedback is highly valued, and we appreciate you sharing it with us. We look forward to welcoming you back for another memorable experience in the near future. With appreciation Shroog Alharbi Guest Relation Agent

Dear Mohammed T., Thank you for your positive feedback. We are delighted to hear that you found your experience with us to be very good and nice. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Muhammad R., Thank you for taking the time to share your delightful experience at ibis Styles Makkah. We are thrilled to hear that you found our staff, particularly Nawaaf, to be exceptionally helpful and professional. It is always rewarding to know that our team members can create memorable experiences through their dedication and care. Your kind words will certainly be passed along to the entire team, and we will ensure that Nawaaf's outstanding contributions are recognized. We believe that exceptional customer service is vital in providing a welcoming atmosphere for our guests, and it is heartening to see our efforts reflected in your stay. We appreciate your feedback and hope to welcome you back to ibis Styles Makkah in the future. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Hussain Y., We express our gratitude for your comprehensive feedback regarding your recent stay at Ibis Styles Makkah. It is gratifying to acknowledge that your experience was satisfactory. We consider your feedback to be essential for our service enhancement. We thank you once again for your contribution and look forward to your subsequent visit. Sincerely Shroog Alharbi Guest Relation Agent

Dear Riad B., We are incredibly grateful for your kind words about your recent stay at Ibis Styles Makkah. Knowing you had a great experience is truly rewarding. Your feedback is an invaluable asset, allowing us to identify areas for improvement and enhance the overall guest experience. We look forward to welcoming you back and exceeding your expectations on your next visit. Best Regards Shroog Alharbi Guest Relation Agent

Dear Saddam L., We thank you for taking the time to share your valuable feedback regarding your stay at Ibis Styles Makkah. Your input is crucial for our ongoing improvement. We are delighted to hear that your experience was positive. We appreciate your time and invite you to join us again in the near future. With kind regards Shroog Alharbi Guest Relation Agent

Dear Mohammed H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the breakfast selection, and appreciated the friendliness of our staff. Your feedback is valuable to us, and we look forward to welcoming you again. Sincerely NAWAF AMJAD Guest Relation Agent

Dear M. I. M. A., Thank you for your positive feedback regarding your recent stay at ibis Styles Makkah. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Best Regards NAWAF AMJAD Guest Relation Agent

Dear Abderrahman B., Thank you for your positive feedback regarding our staff, location, and shuttle service. We appreciate your comments about the bathroom and the welcome drink confusion, and we will consider them for future improvements. Best Regards NAWAF AMJAD Guest Relation Agent

Dear adel a. m., It is with sincere gratitude that we receive your feedback on your recent stay at Ibis Styles Makkah. Your insights are instrumental in our pursuit of service excellence. We are overjoyed to know that we met your expectations. Thank you for your time, and we anticipate the pleasure of serving you again. Best Regards Shroog Alharbi Guest Relation Agent

Dear Mr. Hamza, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not fully meet your expectations. We would like to clarify that our official check-in time is 3:00 PM, while check-out time is 12:00 PM. Should a guest arrive earlier and wish to check in before the standard check-in time, this service is subject to room availability at the time of arrival and may incur an additional early check-in charge. However, after reviewing your stay, we would like to highlight that our reception colleague accommodated your request and provided you with early check-in free of charge, despite your arrival before the official check-in time, as a gesture of hospitality and guest convenience. We also appreciate your comments regarding the services, facilities, dining experience, and shuttle service. Your feedback has been shared with the relevant departments for review and improvement. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future Best Regards Shroog Alharbi Guest Relation Agent

Dear Salim A. We thank you for taking the time to share your valuable feedback regarding your stay at Ibis Styles Makkah. Your input is crucial for our ongoing improvement. We are delighted to hear that your experience was positive. We appreciate your time and invite you to join us again in the near future. With kind regards Shroog Alharbi Guest Relation Agent

Dear Dayo A., We sincerely appreciate the effort you took to recount your experience at Ibis Styles Makkah. Your detailed feedback is of immense value to us. It brings us considerable joy to learn that your stay met your expectations. Your insights are crucial for our ongoing pursuit of excellence in service. We extend our gratitude for your time and eagerly anticipate your return. Best Regards Shroog Alharbi Guest Relation Agent