Mercure Bale Mulhouse Aeroport (Opening March 2020) 4 stars

Customer review rating (ALL Rating) 4.5/5 206 reviews

ALLSAFE approved hotel

Information message

Mercure Bale Mulhouse Aeroport (Opening March 2020)
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+ 20 Services

Hotel extras

  • 5 minutes from Basel-Mulhouse-Fribourg EuroAirport

  • 15 minutes from Basel and 30 minutes from Mulhouse

  • Wellness area with swimming pool, jacuzzi, sauna, hammam and fitness center

  • Restaurant with terrace

  • 3 modular meeting rooms

Hotel location

Mercure Bale Mulhouse Aeroport (Opening March 2020)

3 Rue De L Industrie
68730 blotzheim
france

Fax: (+33)000000

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT BSL MLH At 3km / 1 miles

  • By train

    GARE DE ST LOUIS At 3km / 1.86 miles

GPS:47.6082, 7.5022

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Restaurant Lenvol

Our restaurant has some top-flight cuisine in store for you, homemade from local produce. L'Envol is a friendly place too, so come and share a barbecue on the terrace and join in our themed events.

Our accommodation(s)

All our bedrooms have perfect soundproofing and excellent bedding for relaxing nights next to the EuroAirport. If you want to enjoy an espresso and watch the planes taxiing, request our terrace suite.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 70

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Mercure Bale Mulhouse Aeroport (Opening March 2020)

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

206 reviews

Well located

Customer review rating 4.5/5

Anonymous Families - 25/12/2021 Confirmed reviews ALL

Very nice and clean hotel with very friendly staff

Good stay

Customer review rating 3.5/5

Nd Families - 16/12/2021 Confirmed reviews ALL

Nicely decorated hotel rooms, bar and wellness area. Breakfast buffet was good. Explicitely ask for room where no dog has previously stayed to avoid bad smell in the room… These rooms should only be rented to dog owners.

Lied too

Customer review rating 0.5/5

Gregory S. Families - 09/12/2021 Confirmed reviews ALL

We checked in and we’re told that there was a shuttle to the airport. Unfortunately our flight was too early for the service. I informed the desk agent that I had a rental car to return and could the shuttle pick me up if I returned the car the day of check I. And was told no problem. I returned the car and was the. Informed the hotel’s airport shuttle only went from the hotel to the airport. Not from the airport to the hotel. I had to take a taxi. I tried to get the taxi fee removed from my bill and was told to talk to a manager. No manager was on duty and was told manager would be in touch - this never happened. I still want my 11 euros returned

Customer review rating 4.5/5

Anonymous Couples - 09/12/2021 Confirmed reviews ALL

Really helpful staff, comfy bed, nice room, good breakfast. All in all a pleasant one night stay near the airport

Nice property but some service issues

Customer review rating 3.0/5

P. P. Friends - 09/12/2021 Confirmed reviews ALL

Pros: Property looks new, is clean and modern. Located near the airport. Cons: 1) check in was not easy. online pre-check-in the day before did not work. check in at the hotel took way longer than it should have for a reservation (2 rooms) that had been made well in advance. 2) No posted schedule for the airport shuttle on the website; arrived at the hotel to find out that the shuttle only operates at certain hours that did not work for our flights, causing us to spend another 25E on a taxi, on top of the 65E it took to taxi from our Basel hotel. 3) Phones in both of our rooms did not work so we could not communicate with the front desk at all. Couldn't schedule a wake up call. No clock or alarm in the room. 4) Wifi connection disconnected overnight so our plan to communicate between rooms via Wifi for wake up calls did not work 4) No English-language channels working on the TVs. They are listed but not working.

Customer review rating 5.0/5

Anonymous Couples - 06/12/2021 Confirmed reviews ALL

Clean, easy, staff was great, restaurant was marginal.

Comfortable.

Customer review rating 4.0/5

Eoin Couples - 03/12/2021 Confirmed reviews ALL

Overall it was a good experience. The staff were very friendly and helpful, checking in and out of the hotel was a breeze. There were slight issues with the room; the coffee machine leaked water and the safebox was closed when we arrived, meaning we couldn't use either of these objects.

New, Clean, convenient distance to airport, modern rooms, helpdesk personnel to be trained

Customer review rating 3.0/5

Peter Business - 22/09/2021 Confirmed reviews ALL

Checking in and out still takes alot of time. People still need to be trained to process check-in quickly.

Well located close to Europort

Customer review rating 4.5/5

B K. Couples - 19/09/2021 Confirmed reviews ALL

Very nice accommodation and good service. Bed comfortable but fan in room is noisy and pillow too big and not very comfortable

Customer review rating 4.0/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Excellent

Perfect location for airport, nice rooms

Customer review rating 4.0/5

Fabio Couples - 09/09/2021 Confirmed reviews ALL

Nice, new hotel.Did not have breakfast hence cannot comment on that.

Well located, good staff

Customer review rating 4.5/5

Alexandre Business - 05/08/2021 Confirmed reviews ALL

Staff very friendly and open-minded, building are news and confortable, languages skills in english are enough but not in German.

Customer review rating 4.0/5

Anonymous Couples - 24/06/2021 Confirmed reviews ALL

Comfortable room, disappointing quality food for dinner

Our most recent 20 reviews

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