Very nice and clean hotel with very friendly staff

Nicely decorated hotel rooms, bar and wellness area. Breakfast buffet was good. Explicitely ask for room where no dog has previously stayed to avoid bad smell in the room… These rooms should only be rented to dog owners.

We checked in and we’re told that there was a shuttle to the airport. Unfortunately our flight was too early for the service. I informed the desk agent that I had a rental car to return and could the shuttle pick me up if I returned the car the day of check I. And was told no problem. I returned the car and was the. Informed the hotel’s airport shuttle only went from the hotel to the airport. Not from the airport to the hotel. I had to take a taxi. I tried to get the taxi fee removed from my bill and was told to talk to a manager. No manager was on duty and was told manager would be in touch - this never happened. I still want my 11 euros returned

Really helpful staff, comfy bed, nice room, good breakfast. All in all a pleasant one night stay near the airport

Pros: Property looks new, is clean and modern. Located near the airport. Cons: 1) check in was not easy. online pre-check-in the day before did not work. check in at the hotel took way longer than it should have for a reservation (2 rooms) that had been made well in advance. 2) No posted schedule for the airport shuttle on the website; arrived at the hotel to find out that the shuttle only operates at certain hours that did not work for our flights, causing us to spend another 25E on a taxi, on top of the 65E it took to taxi from our Basel hotel. 3) Phones in both of our rooms did not work so we could not communicate with the front desk at all. Couldn't schedule a wake up call. No clock or alarm in the room. 4) Wifi connection disconnected overnight so our plan to communicate between rooms via Wifi for wake up calls did not work 4) No English-language channels working on the TVs. They are listed but not working.