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Hotel Paris Bastille Boutet-MGallery 5 stars

Customer review rating 4.6/5 4,911 reviews

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Hotel Paris Bastille Boutet-MGallery
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+ 11 Services

Hotel extras

  • Unwind at the SPA

  • Lush vegetated terraces

  • Discover our Signature suites

  • Private parking

  • Private on-site car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLY Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Hotel Paris Bastille Boutet-MGallery

22 24 Rue Faidherbe
75011 paris
france

Tel: +33140246565

Fax: (+33)1/40246564

Check-in from 15h00

Check out up to 12h00

  • RATP :  46 FAIDHERBE

  • RATP :  8 FAIDHERBE

  • By plane

    CHARLES DE GAULLE At 29km / 18.02 miles

  • By plane

    PARIS ORLY At 17.2km / 10.69 miles - Shuttle paying

  • By train

    GARE D'AUSTERLITZ At 2.1km / 1.3 miles

  • By train

    GARE DE BERCY At 2.5km / 1.55 miles

  • By train

    GARE DE L'EST At 3.8km / 2.36 miles

  • By train

    GARE DE LYON At 1.4km / 0.87 miles

  • By train

    GARE DU NORD At 4.5km / 2.8 miles

GPS :48.851725, 2.383723

Our accommodation(s)

Our 80 rooms and suites are unique and exclusive, with warm and sleek wood interiors giving way to high ceilings bathed in natural light. For families, the hotel provides connecting rooms. Rise above it all and admire the City of Light from the private terrace of your Deluxe suite. Relax in the steam shower before returning to your sitting area to savor a tea or coffee in front of the stunning view.

Our restaurants and bars

LE BAR DU BOUTET

Non contractual photo

Our guest reviews for
Hotel Paris Bastille Boutet-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,911 reviews

tripadvisor

TripAdvisor Rating 4.5/5

719 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Anonymous Business - 27/07/2021 Confirmed reviews ALL

The hotel was very well located for my business purposes.

Good stay

Customer review rating 3.5/5

Anonymous Solo - 17/07/2021 Confirmed reviews ALL

the stuff at the reception was great and spared no effort to make my stay pleasant especially Cecil who went above and beyond to book a Covid-19 test for me

Excellent staff and service

Customer review rating 5.0/5

Ashleym Solo - 27/06/2021 Confirmed reviews ALL

Great location and the staff was super helpful and attentive. I would stay again!

Pleasant stay despite lack of some services

Customer review rating 3.0/5

Quentin Couples - 16/06/2021 Confirmed reviews ALL

Booked a staycation at the Hotel Boutet. I was called immediately to book a slot for the gym and the pool area. I was offered an extended stay due to the unavailability of the pool during my stay; this was appreciated. Although our stay was pleasant, I was disappointed that the sauna was not functioning. The aperitif served by room service was poor (bread was not fresh, cheese was bland, wine was bad). Our room key was deactivated twice although the hotel granted us an extended stay, this was annoying. I'm not sure I would come back to this particular hotel, as the overall experience did not fit what you usually expect from a 5 star establishment.

perfect as always

Customer review rating 5.0/5

Pl Solo - 06/06/2021 Confirmed reviews ALL

lovely hotel with great people in one of the most charming parisian neighborhoods.

Customer review rating 5.0/5

A. Business - 07/05/2021 Confirmed reviews ALL

sympa comme d'habitude

Unacceptable

Customer review rating 0.5/5

M. A. Business - 14/09/2020 Confirmed reviews ALL

Firstly, check in took about 30 minutes. I asked whether the suite I had booked was ready and was assured it was, only to find I had been placed in a single small room. The agent told me it was a suite! Ridiculous. There was clearly no one at the hotel yet he couldn’t manage to honor my booking! Suites are not one room, no matter whether you put a chair in them or not.

Dear Miss A., Thank you for taking the time to tell us about your experience at the Hôtel Paris Bastille Boutet. I am sorry to read about your experience, and to see that you choose to change hotel. We contacted your agency in to order to understand the misunderstanding. From our side, the initial booking was for a Junior Suite (one large room with siting area). On your side, you informed that the agency confirmed a Suite with separated living room and terrace. We did our maximum to honor this request by upgrading the room. Unfortunately we did not have any suite available. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of registration length and prevent future occurrence. Sincerely, Morgan D Assistant Front of House Manager

good experience

Customer review rating 4.5/5

D. Families - 08/09/2020 Confirmed reviews ALL

friendly staff, good service attitude, room as expected, nice location / neighborhood,

Dear Mr D., Thank you very much for taking the time to share your experience at the Bastille Boutet Hotel! It is always a pleasure to receive positive feedback and we will gladly share them with our team. I am sorry to hear that the wifi strength did not meet your expectations: we usually do not have any issues but do not hesitate for your next stay to ask for a "pocket wifi" which is more powerful and that you can take outside of the hotel. Your comments will be taken in account as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you for your next Parisian visit, Sincerely, The Boutet Team

Excellent staff

Customer review rating 5.0/5

Christian Couples - 21/03/2020 Confirmed reviews ALL

The staff went above and beyond to accommodate me and my husband during our trip, which unfortunately was shortened due to COVID-19. However, during our time there, the staff was amazing, kind and dealt with our attempts to speak French - but we ended up using English! Thank you to everyone who works there.

Great stay in a very comfy and trendy place

Customer review rating 4.5/5

Antoine S. Couples - 16/03/2020 Confirmed reviews ALL

Great stay in a very comfy and trendy place. the room was spacious, the bedding was comfortable, delicious breakfast and the spa area muche appreciated. nice location and very friendly staff! We'll be back!

Great Stay!

Customer review rating 5.0/5

X Friends - 11/03/2020 Confirmed reviews ALL

Staff and the Customer Service were excellent, clean friendly and well located hotel.

Well kept property - good services and friendly staff

Customer review rating 4.0/5

Monsieur B. Business - 10/03/2020 Confirmed reviews ALL

Good for business travel if you have commitments in the neighborhood

Wonderful hotel

Customer review rating 4.5/5

Cr Business - 09/03/2020 Confirmed reviews ALL

Beautiful design, great staff

Good customer service

Customer review rating 4.0/5

Mr. W. Solo - 08/03/2020 Confirmed reviews ALL

Hotel is nice. I liked my room. Would gladly come back. **Still waiting on the refund to my deposit though**

Great stay. Great Staff. Great room. Great location

Customer review rating 4.5/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

I stayed at the Boutet for 6 nights early March on business. The staff was amazing. Very helpful. My room was large and immaculately clean. The hotel's location was great for restaurants/shops/museums.

Great room and facilities in the heart of the Bastille

Customer review rating 4.5/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Wonderful stay, lovely staff. Breakfast a little disappointing and expensive for what it is.

Poor customer service, extra payment and delayed checkin

TripAdvisor rating 1.0/5

ashwaniupadhyay Friends getaway - 03/01/2020 TripAdvisor review

The front office staff lacks empathy for the customer. They charged us for the breakfast even after telling that it is optional. We had not taken breakfast but had to pay 30 euros for the breakfast. The front office staff had initially denied checkin saying that our booking cannot be found in the system. They made us make a new booking by paying 300 euros for stay and 30 euros for the breakfast. They delayed the checkin even after payment and told us that rooms are not available for next day. At checkout they again offered us rooms. The front office is a total mess. Only one emoployee at the front office was empathetic and allowed us to keep the luggage in the luggage room. If you want to mess us your holidays and experience a stay where every thing is about money, please book this hotel.

Dear guest, Thank you very much for taking the time to review your stay at the Hotel Boutet, feedback are very important for us. I am truly sorry to hear that you had a really bad experience with our Front Desk team. I know they really tried to help you as your initial booking had been done through a fake travel agency, therefore we did not have it in our system. As you might be aware we were really busy during the New Year period and we were fully booked for the 31st when you checked in but had some cancellations within the night due to the current strike in Paris, that is why some rooms were available in the morning. We are really sorry for the inconvenience and especially regarding the interaction with our staff as it is not the type of service we usually provides, in opposite we often have positive feedback for that. We will be more than happy to welcome you again in order to show you the true Boutet Experience. Please do not hesitate to contact us directly. Sincerely, Floriane F Front of House Manager

Overall a most enjoyable stay

TripAdvisor rating 4.0/5

Christakis P Solo travel - 07/02/2019 TripAdvisor review

Although I arrived early the room was ready which was a relief. The staff were very helpful with tips on best use of the Metro and nearby good restaurants. The room was well equipped with excellent shower and bed but it was rather small for it to qualify as very comfortable.

Perfect place to stay in not too touristic neighbourhood

TripAdvisor rating 4.0/5

swissmec Friends getaway - 13/10/2018 TripAdvisor review

Very good hotel with very friendly staff. The breakfast was good, nothing exceptional. To get a five star rating not much would be required. but a bit more of awareness of the staff. As I said very friendly but a bit amateurs. Why? if you have to ask every morning (an not only us) for glasses for juice, almost no cover complete (fork, spoon oder knife missing), if the bring you a new coffee the leave the old empty cup on the table... Thats what I experienced both mornings at breakfast. There was enough staff. A small problem I know ;-)

Paris Night!

TripAdvisor rating 5.0/5

AKC3005 Friends getaway - 23/09/2018 TripAdvisor review

Lovely hotel! Very stylish in a lovely old building! Service was lovely and the room was very spacious! Loved the balcony! Was close to the metro and the neighborhood was charming! Looking forward to going back again.

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