Hotel Paris Bastille Boutet-MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,266 reviews

Hotel Paris Bastille Boutet-MGallery - Image 1
Hotel Paris Bastille Boutet-MGallery - Image 2
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Hotel Paris Bastille Boutet-MGallery - Image 4

Description

Hotel extras

  • Boutique hotel in the 11th arrondissement with private on-site parking

  • Lush vegetated terraces

  • Wellness area: Codage Spa, sauna, hammam and fitness center

  • Family rooms and adjacent rooms available on request

  • Green Key certification

Our accommodation(s)

Hotel location

Hotel Paris Bastille Boutet-MGallery

22 24 Rue Faidherbe
75011 Paris
France

GPS:48.851725, 2.383723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR DU BOUTET

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,266 reviews

TripAdvisor Rating  4.5/5  886 reviews

Nice relaxing stay

Customer review rating 4.5/5

Malcolm R. Couples - Confirmed reviews ALL

Hotel was nice we never used any facilities only the room but all was perfect, reception staff very attentive

Dear Mister R., Thank you for your feedback! We're glad to hear you had a relaxing stay and that you found the hotel and room perfect. It's great to know that our reception staff were attentive and made a positive impression. We hope to welcome you again soon and that you'll have the chance to enjoy our facilities during your next visit!. Kind regards, Dalia Hamel - Front of House Manager

Romantic Getaway

Customer review rating 5.0/5

Cara J. C. Couples - Confirmed reviews ALL

For our romantic getaway, we chose to stay at Hotel Boutet, and it exceeded all our expectations. From the attentive and friendly staff to the warm, inviting ambiance and the immaculate, comfortable room, we couldn’t have been happier with our choice. Thank you for making our New Year celebration truly unforgettable!

Pet friendly class and comfort in a wonderful location

TripAdvisor rating 5.0/5

patrickgaley TripAdvisor review

We visited friends in Paris the first weekend of the New Year and we were warmly welcomed at Bastille Boutet. Staff were helpful and courteous, and the entire hotel was extremely clean and comfortable. Location is excellent - a few minutes walk from the Marche Aligre and the Couloir Vert, near to Bastille and its excellent transport links. The swimming pool and spa are a rare treat in the middle of Paris, and rooms are spacious and quiet. We will be back!

Dear M. Galey, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at the Hotel Paris Bastille Boutet, and that our team made you feel warmly welcomed. It’s wonderful to know that our location, facilities, and the comfort of your room contributed to making your visit to Paris memorable. We truly appreciate your feedback about our pet-friendly atmosphere and our pool and spa, which we are proud to offer as a unique treat in the heart of the city. We’re also glad to hear that the nearby attractions and excellent transport links were convenient for you. We look forward to welcoming you back on your next visit to Paris! Warm regards, Dalia Hamel - Front of House Manager

Ants in Room

Customer review rating 0.5/5

Smit A. Couples - Confirmed reviews ALL

Dear Jessica, I hope this message finds you well. I am writing to bring to your attention an issue my husband and I encountered during our recent stay at Boutet from December 28, 2024 to January 1, 2025 in room 605. On December 31, we discovered ants under the bed in our room. We promptly notified the front desk about this concern. Unfortunately, since it was New Year's Eve, the manager was unavailable to address the issue immediately. The front desk staff kindly offered a 10% discount on our stay as a remedy, which we appreciated at the time. However, upon reviewing our bill, we noticed that this discount was not applied. Given the inconvenience and discomfort caused by this situation, we requested a more substantial remedy, such as a complimentary night or an equivalent gesture of goodwill. We believe this would more accurately reflect the disruption to our stay. Additionally, we have documented the incident with a video, which we hope will assist in understanding the severity of the issue. We have always chosen Accor for its reputation of excellent service and quality, which is why this experience was particularly disappointing. We also know the management team at Accor from our investment and work experience. We would like to resolve this matter amicably and continue to recommend your establishment to others. However, if we are unable to reach a satisfactory resolution, we feel compelled to share our experience on social media and various review platforms to inform future guests. Please let us know how you intend to address this situation. We are hopeful for a prompt and fair resolution and are available to discuss this further at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards, Smit A. Booking number: NTWDLTKB

Dear Ms A., Thank you for reaching out to us. We have responded to your email. We remain at your disposal for any further assistance or concerns you may have. We look forward to welcoming you again soon. Kind regards, Dalia Hamel - Front of House Manager

Comfortable bed, very good breakfast, no Chromecast

Customer review rating 3.5/5

Canadian T. Couples - Confirmed reviews ALL

The hotel is comfortable, but my stay was not as special as I had hoped. The hotel lobby is a little clinical, and when we went downstairs for a drink, there was no one behind the bar, and the atmosphere was not festive. The beds are comfortable, the room well thought out, but we were frustrated that there was no option for Chromecast (because the options on French TV varied from bad to truly awful - and that's when you speak French). The full breakfast is very good, but the Express breakfast was more than adequate to our needs. The staff are very pleasant and professional, but they didn't make me feel quite as welcome as at other Accor hotels elsewhere in the world. We are Accor Diamond members, and when we got into our room (late in the afternoon, there was no welcome message or treat - it was delivered later in the evening. We will try a different hotel next time..

Dear Victoria , Thank you for sharing your feedback. We truly appreciate your loyalty as Accor Diamond members. We're glad to hear you enjoyed the comfort of the room, the breakfast options, and the professionalism of our staff. However, we regret that certain aspects of your stay, such as the lobby ambiance and the lack of a welcome gesture upon arrival, did not meet your expectations. We will certainly review your comments regarding the bar service, room amenities, and overall guest experience to ensure improvements. We hope to have the opportunity to welcome you back in the future. Mahmoud Ismail - F/B assistant manager

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Other web-users rate our hotel

  • 357 reviews 9.4/10 Location
  • 609 reviews 7.8/10 Room
  • 791 reviews 8.7/10 Service
  • 334 reviews 7.5/10 Comfort
  • 257 reviews 7.6/10 Breakfast
  • 200 reviews 8.6/10 Wellness Area
  • 196 reviews 8.2/10 Amenities
  • 173 reviews 8/10 Cleanliness

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