Hotel Paris Bastille Boutet-MGallery 5 stars

Staff and the Customer Service were excellent, clean friendly and well located hotel.

Good for business travel if you have commitments in the neighborhood

Beautiful design, great staff

Hotel is nice. I liked my room. Would gladly come back. **Still waiting on the refund to my deposit though**

I stayed at the Boutet for 6 nights early March on business. The staff was amazing. Very helpful. My room was large and immaculately clean. The hotel's location was great for restaurants/shops/museums.

Wonderful stay, lovely staff. Breakfast a little disappointing and expensive for what it is.

arrived very early from US, didn't get into room immediately but was given an excellent upgrade that included a lovely roof deck; breakfast buffet pleasant (great break, but it is France!) and attentive service

Loved our stay with the Hotel Bastille Boutet. It was fantastic. We booked the signature room, which had commanding views over the rooftops and chimney stacks of Paris . . . The staff were amazing. The room was amazing and the outdoor terrace was something else altogether! I proposed to my girlfriend while in Paris and when we came back to our room the following day, the hotel staff had left a really kind gift for nus so we could celebrate x A truly 5-star experience!

1) We had room 104 which proved to ne loud at night but also because indie the hotel there were very loud noises until 2 in the morning. 2) We were moved to room 314 which was much smaller, so no improvement. That is had a terrace with rusty furniture cannot be regarded as an improvement as it was 10 degrees and rainy. 3) In both rooms we found stains on the floor and on the walls. 4) Breakfast was pure chaos with plates not available, no napkins at the bread station, bread itself not of good quality, food the same every day, inattentive waiters, used crockery not taken away for neighbouring tables, food falle on the floor, untrained waiters, an unhappy atmosphere etc etc. We could write more.

Hotel was very well kept. Hotel staff was very friendly and professional. We would definitely stay here again when visiting Paris.

The hotel was awesome . Room was smaller than expected but definitely relaxing. Breakfast was great, the pool and spa was good. Lovely staff. The only complaint I have is when we ordered room service, the pizza came like it was warmed up in the microwave, soft, doughy. It was a different taste than the night before when we ordered at the bar. But overall, it was great! Thank you so much!

Very knowledgeable and friendly staff. Sauna and steam room were both excellent.

The front office staff lacks empathy for the customer. They charged us for the breakfast even after telling that it is optional. We had not taken breakfast but had to pay 30 euros for the breakfast. The front office staff had initially denied checkin saying that our booking cannot be found in the system. They made us make a new booking by paying 300 euros for stay and 30 euros for the breakfast. They delayed the checkin even after payment and told us that rooms are not available for next day. At checkout they again offered us rooms. The front office is a total mess. Only one emoployee at the front office was empathetic and allowed us to keep the luggage in the luggage room. If you want to mess us your holidays and experience a stay where every thing is about money, please book this hotel.

Although I arrived early the room was ready which was a relief. The staff were very helpful with tips on best use of the Metro and nearby good restaurants. The room was well equipped with excellent shower and bed but it was rather small for it to qualify as very comfortable.

Very good hotel with very friendly staff. The breakfast was good, nothing exceptional. To get a five star rating not much would be required. but a bit more of awareness of the staff. As I said very friendly but a bit amateurs. Why? if you have to ask every morning (an not only us) for glasses for juice, almost no cover complete (fork, spoon oder knife missing), if the bring you a new coffee the leave the old empty cup on the table... Thats what I experienced both mornings at breakfast. There was enough staff. A small problem I know ;-)