Boutet Bastille Hotel Paris - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,202 reviews

Boutet Bastille Hotel Paris - MGallery Collection - Image 1
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Boutet Bastille Hotel Paris - MGallery Collection - Image 3
Boutet Bastille Hotel Paris - MGallery Collection - Image 4

Description

Hotel extras

  • Boutique hotel in the 11th arrondissement with private on-site parking

  • Lush vegetated terraces

  • Wellness area: Codage Spa, sauna, hammam and fitness center

  • Family rooms and adjacent rooms available on request

  • Green Key certification

Our accommodation(s)

Book this hotel
Room 1

215 sq.ft. room, free Internet, 48" TV, safe, mini-bar incl., 2 complimentary bottles of water, tea, NESPRESSO machine. Rainshower, Bluetooth docking station. Contact the hotel for the child policy.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Twin bed(s)

25m2 / 270 sq.ft., free Internet, 55" TV, mini-bar included, 2 complimentary bottles of water, tea and NESPRESSO machine. Rainshower, JBL docking station. Contact the hotel for the child policy.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

270 sq.ft. Deluxe Room with balcony - Free internet, 55" TV, mini-bar incl., tea, Nespresso machine, 2 free bottles of water. Rain shower, JBL docking station. Contact the hotel for the Children Policy.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products

Suite

JUNIOR SUITE, 1 King Size Bed, lounge corner and private terrace

30 m2 / 323 sq.ft., free Internet, 55" TV, mini-bar included, 2 complimentary bottles of water, tea and NESPRESSO machine, rainshower or bathtub, JBL docking station, separate toilet.

  • Views:

    Patio

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

DELUXE SUITE WITH TERRACE, 1 King Size Bed, private terrace

35 m2 / 377 sq. ft., free Internet, 55" TV, mini-bar included, 2 complimentary bottles of water, tea and NESPRESSO machine included, JBL docking station, separate toilet, 1 sofa bed for children.

  • Views:

    Patio

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

SIGNATURE SUITE: EBENE Executive Suite with 1 king-size bed

35 m2 / 377 sq.ft., free Internet, 55" TV, mini-bar included, 2 complimentary bottles of water, tea and NESPRESSO machine, bathtub and shower, separate toilet, JBL docking station.

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

SIGNATURE SUITE: TECK Executive Suite with a terrace and 1 king-size bed

40 m2 / 430 sq.ft., free Internet, 55" TV, mini-bar included, 2 complimentary bottles of water, tea and NESPRESSO machine, shower room and bathtub, separate toilet, JBL docking station.

  • Views:

    Patio

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Boutet Bastille Hotel Paris - MGallery Collection

22 24 Rue Faidherbe
75011 Paris
France

GPS:48.851725, 2.383723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • ORY Additional charge
  • PARIS ORLY Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 80 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • 80 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Board games available
  • Baby bed
  • Baby bath

Well-being

Boutet Swimming Pool

  • Covered
  • On site

Fitness Centre

  • On site
  • Hammam
  • Sauna room
  • Massage

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking pricing: 45 EUR 45 EUR Per day

Services & equipment

  • Intercom

Accessibility

  • Elevators

Le Bar du Boutet

Bar Type
LOBBY BAR
Capacity
26
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax in the minimalist retro setting of the indoor pool, heated to 29°C and open every day from 7am to 10pm. Take advantage of the sauna, steam baths and sensory shower for a purely relaxing moment.

Fitness area accessible 24 hours a day with treadmill, training bike and cross-trainer

The SPA CODAGE welcomes you every day from 10 am to 7 pm. Enjoy the indoor swimming pool heated to 29°C, sauna, hammam, sensory shower, fitness room. Choose the Signature treatment based on wood essence for relaxation!

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,202 reviews

Customer review rating 5.0/5

Michael A. Couples - Confirmed reviews ALL

Dear Mister A., Thank you so much for your lovely review ! We are proud to read that your first stay was a delight to you, first but not last stay we hope. We wish to see you again. Mouna Front Desk Supervisor

Customer review rating 5.0/5

Emma P. Couples - Confirmed reviews ALL

Dear Madam P., Thank you very much for your wonderful feedback ! We are delighted to hear that you had a fantastic stay with us and that our team made you feel so welcome. Your kind words regarding our staff and housekeeping team will be shared with them, as they are a great source of motivation. It was a pleasure having you with us, and we truly look forward to welcoming you back for another memorable stay ! Sincerely, Mouna Front Desk Supervisor

Customer review rating 4.0/5

Katie W. Solo - Confirmed reviews ALL

Dear Madam W., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to hear that you had a pleasant experience and appreciated the quality of our services. We have also taken note of your comments regarding the variety of our late-evening dining options and the availability of English-language TV channels and streaming services. Your feedback is valuable to us and will be shared with the relevant teams as we continuously strive to improve our guests' experience. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Sincerely, Mouna Front Desk Supervisor

Customer review rating 5.0/5

Brian B. Families - Confirmed reviews ALL

Dear Mister B., Thank you for taking the time to write and share with us your impression on your stay ! Our team is more than proud to read that you enjoyed your time with us, we hope to see you again soon at La Maison Boutet. Sincerely, Mouna Front Desk Supervisor

Customer review rating 4.0/5

Barbara P. Couples - Confirmed reviews ALL

Dear Madam P., Thank you for your kind feedback ! We’re delighted you had a comfortable stay and hope to welcome you back to the MGallery Collection Le Boutet soon. Kind regards, Mouna Front Desk Supervisor

Dear Mister A., Thank you so much for your lovely review ! We are proud to read that your first stay was a delight to you, first but not last stay we hope. We wish to see you again. Mouna Front Desk Supervisor

Customer review rating 5.0/5

Emma P. Couples - Confirmed reviews ALL

We had a fantastic time staying here! The staff was warm and welcoming and extremely helpful. Housekeeping was amazing. We will absolutely stay here again!

Dear Madam P., Thank you very much for your wonderful feedback ! We are delighted to hear that you had a fantastic stay with us and that our team made you feel so welcome. Your kind words regarding our staff and housekeeping team will be shared with them, as they are a great source of motivation. It was a pleasure having you with us, and we truly look forward to welcoming you back for another memorable stay ! Sincerely, Mouna Front Desk Supervisor

Customer review rating 4.0/5

Katie W. Solo - Confirmed reviews ALL

It was a pleasant stay - I would have liked there to be more choice of later evening food options, and TV/netflix/prime channels (in English) but everything else was really lovely.

Dear Madam W., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to hear that you had a pleasant experience and appreciated the quality of our services. We have also taken note of your comments regarding the variety of our late-evening dining options and the availability of English-language TV channels and streaming services. Your feedback is valuable to us and will be shared with the relevant teams as we continuously strive to improve our guests' experience. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Sincerely, Mouna Front Desk Supervisor

Customer review rating 5.0/5

Brian B. Families - Confirmed reviews ALL

Great customer services

Dear Mister B., Thank you for taking the time to write and share with us your impression on your stay ! Our team is more than proud to read that you enjoyed your time with us, we hope to see you again soon at La Maison Boutet. Sincerely, Mouna Front Desk Supervisor

Customer review rating 4.0/5

Barbara P. Couples - Confirmed reviews ALL

We enjoyed our stay at Hotel Boutet, Bastille. As a small boutique Hotel, it offers a quieter and character filled environment celebrating the building’s interesting history. Our junior suite was spacious and comfortable and quiet with street views and very high ceilings. Staff were welcoming, helpful and friendly and the location good.

Dear Madam P., Thank you for your kind feedback ! We’re delighted you had a comfortable stay and hope to welcome you back to the MGallery Collection Le Boutet soon. Kind regards, Mouna Front Desk Supervisor

Customer review rating 5.0/5

Bryan W. Friends - Confirmed reviews ALL

TOP tier. There was nothing to compare.

Dear Mister W., Thank you so much for your lovely feedback. It was a delight to welcome you at La Maison Boutet, we look forward to welcome you again very soon ! Sincerely, Mouna Front Desk Supervisor

Customer review rating 5.0/5

Rajesh G. Business - Confirmed reviews ALL

It’s different experience. Luxury in compact area, truly amazing.

Dear Mr G., Thank you for your lovely feedback. We are delighted that you enjoyed the unique experience and the blend of luxury and comfort at the hotel Boutet. We look forward to welcoming you back soon! Kind regards, Dalia Hamel Front of House Manager

Customer review rating 4.0/5

Sophie C. Solo - Confirmed reviews ALL

This is my third stay at this hotel and it is lovely. Great street, love the pool and sauna, the bed is very comfortable.

Dear Ms C., Thank you for your continued loyalty and for choosing to stay with us for the third time. We are delighted that you enjoy our location, comfortable beds, and spa facilities. We look forward to welcoming you back to the Boutet. Kind regards, Dalia Hamel Front of House Manager

Customer review rating 4.5/5

Jesper H. S. Families - Confirmed reviews ALL

The hotel is nice in a quiet area but still close enough to many restaurants and cafés. If the purpose of the stay is tourism, shopping and sightseeing in central parts of Paris it is a bit further away from main attractions. However, the metro is very nearby so it is easy to get arroind. It is also possible to walk to Bastille and further on so it is not that far. The rooms are nice clean and large. Not particularly exclusive but still decent in quality and amenities and especially size. The included minibar contains two juices and one coke - this could be improved to add a little extra maybe some snacks. It is probably a minimum of content to.call it a minibar. On the other hand the supply of drinking water is generous. The spa area at the hotel with pool and saunas is really nice and clean. It is good for some energizing time. There is also a small fitness room. The breakfast at the hotel is really good. It is a well assorted buffet with products of good quality. We were welcomed by the staff but a little bit more attentive staff in relation to orders of eggs and coffee would be appreciated. It was often difficult to get the attention from the staff if you wanted to order eggs or an additional coffee. This can be improved but it is of course not a big deal. Overall, we had a really nice stay at the hotel.

Dear Mr S., Thank you for your detailed feedback. We are delighted that you enjoyed our comfortable rooms, peaceful location, spa facilities, and breakfast buffet. We appreciate your suggestions regarding the minibar and breakfast service. We will share your comments with our breakfast team, with particular attention to ensuring that guests are approached more proactively for coffee refills and egg orders, so that service is smoother and more attentive. Thank you again for helping us improve. We hope to have the pleasure of welcoming you back to the Boutet. Kind regards, Dalia Hamel Front of House Manager

Customer review rating 5.0/5

Arti G. Families - Confirmed reviews ALL

room was very nice , bed was extremely comfortable. Staff was helpful and even suggested the best pizza place for dinner right opposite the hotel. Only feedback is that I booked the room on website seeing a bathroom with bathtub and that was what the reviews said that bathtub was good. However the room I got did not have bathtub.

Dear M. G, Thank you for your excellent review. We are delighted that you enjoyed the comfort of your room and the friendliness of our team. We sincerely apologise for the disappointment regarding the bathtub. Please do not hesitate to request a bathtub when making your next reservation; subject to availability, we will be delighted to accommodate your request. We look forward to welcoming you back soon. Kind regards, Dalia Hamel Front of House Manager

Customer review rating 4.0/5

Charlo M. Couples - Confirmed reviews ALL

The hotel was great overall! Convenient location, nice room and the breakfast was great. Our only issue was we got charged for something we were told we had a credit for - I sent an email asking for clarification.

Dear Mr. M., Thank you for your feedback! We are delighted that you enjoyed our convenient location, comfortable rooms and breakfast. However, we sincerely apologize for the confusion regarding the charge and the credit you were expecting. We understand how frustrating this can be and hope your email has helped clarify the situation. We hope to have the pleasure of welcoming you back to Hôtel Boutet for an even smoother stay. Kind regards, Dalia Hamel Front of House Manager

Customer review rating 5.0/5

Michel M. Couples - Confirmed reviews ALL

Excellent service and welcome from Denis and Mirabelle during our check-in and overall stay.

Dear Mr. M., Thank you for your wonderful feedback! We are delighted that you enjoyed our rooms and service, and that Denis and Mirabelle made you feel so welcome throughout your stay. We will be sure to share your kind words with them. We look forward to welcoming you back to Hôtel Boutet very soon! Kind regards, Dalia Hamel Front of House Manager

Customer review rating 3.5/5

Heather S. Couples - Confirmed reviews ALL

Stayed 5 nights in room 4, just off the breakfast dining room. It’s an odd location for a room. The room was ok, rather small for two people and luggage. Bath/sink room was separated from toilet which was ok but unusual. Maid service was generally good with one exception below. There was a small table and chairs in the room but this was generally unusable with luggage in the room. The closet was useful as was the safe. The refrigerator did not work at all and was basically at room temperature. There was a partially bottled drink in the room refrigerator the whole stay so I don’t think the maid service checked this on each room visit. The location was generally good but we walked a lot to see the sites or took an Uber. The breakfast was excellent and had almost anything you wanted. The staff was very friendly and assisting. The breakfast experience made up for the room shortcomings. Probably would stay there again but would specifically request to not stay in rooms 1-5 off the breakfast dining room.

Dear Ms. S., Thank you for sharing such detailed feedback. We are delighted that you enjoyed our breakfast and the warm service provided by our team. However, we are sorry that the room size, layout and issues with the refrigerator affected your comfort. Please rest assured that your comments regarding room checks and the location of rooms near the breakfast area will be shared with the relevant teams. We would be delighted to welcome you back to Hôtel Boutet and help ensure a more comfortable stay next time. Kind regards, Dalia Hamel Front of House Manager

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

Very warm welcome from staff. The room was well presented and very clean.

Dear Mr. B., Thank you for your lovely feedback! We are delighted that you appreciated the warm welcome from our team and the comfort and cleanliness of your room. We look forward to welcoming you back to Hôtel Boutet on your next visit to Paris! Kind regards, Dalia Hamel Front of House Manager

Customer review rating 4.5/5

Tammy C. Couples - Confirmed reviews ALL

First time traveling to Paris; comfortable stay; staff were helpful and friendly; good location

Dear Mr C., We thank you for taking the time to share this feedback following your stay at the Maison Boutet. We are glad to read that you enjoyed your first time in the City of Lights, and hope to have the chance to welcome you back very soon. Kind regards, Demba Ndiaye Front Desk Shift Leader

Customer review rating 5.0/5

Curtis J. Couples - Confirmed reviews ALL

Staff was great! Attentive. Able to provide guidance and answers. Breakfast service was excellent. The location was away from the large tourist attractions, and this made it a way more relaxed location.

Dear Mr. J., Thank you for taking the time to share your review following your stay at Maison Boutet. We are delighted to read your kind words about our staff. Your compliments are greatly appreciated, and we will be sure to share your feedback with the team. Warm regards, Demba Ndiaye Front Desk Shift Leader

Customer review rating 4.0/5

Klaus O. Business - Confirmed reviews ALL

I like this hotel. I'm usually staying there. Nice area, good location. Hotel generally in good shape. There are several things I don't like though. I have commented on them several times but nothing has changed so far - I'm not giving up:: a) the coffee at breakfast is truly horrible. Just provide a French press if nothing else. But not this horrible Americano. Also: the olive oil at breakfast is not fresh. All people at reception are really polite and nice, but for a late checkout or an upgrade it happenes regularly that first I'm told "no" and then after asking a couple of times it is fine. - Not ok.

Dear Mister O., Thank you for your continued loyalty and for taking the time to share your feedback with us. We are pleased to know that you continue to enjoy our hotel, its location and the warm welcome provided by our reception team. We are sorry to learn that certain aspects of your experience have not met your expectations, particularly regarding the breakfast coffee and olive oil. Please be assured that your comments have been shared with the relevant Food & Beverage team for their attention. Regarding late check-outs and room upgrades, we would like to clarify that these are subject to availability. Our team is always happy to accommodate such requests whenever possible, and we regret if the communication surrounding these requests has sometimes caused frustration. We sincerely value your loyalty and appreciate your persistence in bringing these matters to our attention. Your feedback is important to us, and we hope to have the opportunity to provide you with an even more enjoyable experience on your next visit. Sincerely, Mouna Assistant Front Desk Manager

Customer review rating 4.5/5

Richard D. Couples - Confirmed reviews ALL

A very welcome end to a long stressful day.

Dear Mister D., Thank you for your kind words. We are delighted that our hotel provided a welcoming and relaxing end to what sounds like a long and stressful day. We hope you had a restful stay and would be delighted to welcome you back again soon. Kind regards, Mouna Assistant Front Desk Manager

Customer review rating 5.0/5

Louisa G. Solo - Confirmed reviews ALL

I loved the room and all the staff from the front desk, to the cleaners to the people in the dining are were so nice and helpful.

Dear Madam G., Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your room and that our team made you feel so welcome throughout your stay. Your kind words about our front desk, housekeeping and dining teams are truly appreciated and will be shared with all our colleagues. We hope to have the pleasure of welcoming you back for another memorable stay in the near future. Sincerely, Mouna Assistant Front Office Manager

Customer review rating 3.0/5

Indergopal S. T. Couples - Confirmed reviews ALL

While the hotel is fine and the stay was okay. Rooms are clean and nothing wrong at all. Area also is okay, and it is a good hotel. C Had some concerns on the advertising of the hotel: The picture of the room shows a staircase going to a patio and you can sit there, however the room had no such stairs it was a patio at the side of window no going to like a small garden \ and this pic is specific to deluxe room and pic is also there for room 602. So if this the cost seems too high for the hotel Further on one night the fire alarm went of close to midnight and there was no message to inform passengers what was to be done. The night shift effectively seemed to be of only 1 staff who on fire alarm day had to run up to find a solution we saw him while looking to move out of the building with other guests, others had taken elevator , ultimately for a hotel that seemed full with no rooms and also high rates , probably a bit tough for one night shift person and a midnight fire alarm wasn’t too great

Dear Mister T., Thank you for taking the time to share your detailed feedback. While we are pleased to hear that you found your room clean and your overall stay satisfactory, we are sorry that certain aspects of your experience did not fully meet your expectations. We regret the confusion regarding the room photographs and the patio layout. We understand how important it is for the room description and images to accurately reflect the accommodation offered, and we appreciate you bringing this to our attention. Your feedback is valuable in helping us identify areas where we can improve, and we appreciate you sharing your observations with us. Sincerely, Mouna Assistant Front Desk Manager

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