Hotel Paris Bastille Boutet-MGallery

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Hotel Paris Bastille Boutet-MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 665 reviews

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Description

Hotel extras

  • Unwind at the SPA

  • Lush vegetated terraces

  • Discover our Signature suites

  • Private parking

  • Private on-site car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Paris Bastille Boutet-MGallery

22 24 Rue Faidherbe
75011 Paris
France

  • RATP:  46 FAIDHERBE

  • RATP:  8 FAIDHERBE

  • By plane

    CHARLES DE GAULLE At 29km / 18.02 miles

  • By plane

    PARIS ORLY At 17.2km / 10.69 miles - Shuttle paying

  • By train

    GARE D'AUSTERLITZ At 2.1km / 1.3 miles

  • By train

    GARE DE BERCY At 2.5km / 1.55 miles

  • By train

    GARE DE L'EST At 3.8km / 2.36 miles

  • By train

    GARE DE LYON At 1.4km / 0.87 miles

  • By train

    GARE DU NORD At 4.5km / 2.8 miles

GPS:48.851725, 2.383723

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LE BAR DU BOUTET

Our accommodation(s)

Our 80 rooms and suites are unique and exclusive, with warm and sleek wood interiors giving way to high ceilings bathed in natural light. For families, the hotel provides connecting rooms. Rise above it all and admire the City of Light from the private terrace of your Deluxe suite. Relax in the steam shower before returning to your sitting area to savor a tea or coffee in front of the stunning view.

Our guest reviews

Our guest reviews for
Hotel Paris Bastille Boutet-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  665 reviews

TripAdvisor Rating  4.5/5  783 reviews

Certificate of excellence 2022

Very good hotel

Customer review rating 4.5/5

Oleg Couples - Confirmed reviews ALL

Nice and pleasant stay

Nice mid size place in 11th. Almost a 9.

Customer review rating 4.0/5

Philip D. Couples - Confirmed reviews ALL

Very nice stay. Enjoyed the smaller atmosphere and spa amenities. Two issues were the plastic cover you put on mattress. It makes for a sweaty sleep and not comfortable. We eventually had to ask that it be removed. Also your guest room doors close with a loud noise that frequently woke us when room across from us exited. Spoke with front desk who was understanding and tried to move us to another room but it too was right beside another noisy door. So we had to unfortunately sleep with ear plugs. Not ideal.

Well located

Customer review rating 4.0/5

Jean-charles Families - Confirmed reviews ALL

Well located and pleasant hotel. The swimming pool and health center are a welcone plus.

Well located and a very nice hotel.

Customer review rating 4.0/5

Bart Families - Confirmed reviews ALL

We had a very pleasant stay in the hotel. The only thing was that we had a lot problems with the keys to our room. They didn't work properly so we had to go back to the reception many times.

Good stay

Customer review rating 4.5/5

C G. Couples - Confirmed reviews ALL

Overall good stay, location was good purely from proximity to metro station and nation station

Wonderful Staff

Customer review rating 5.0/5

Lyly P. Couples - Confirmed reviews ALL

We had an amazing stay. We stayed for 8 days and have zero complaints. Hotel is a short walk away from the metro and steps away from great restaurants and bars. It’s so safe and the staff makes you feel so welcome. Breakfast is delicious as well. You can’t go wrong with this lovely hotel.

Hotel okay, but breakfast experience was a huge disappointment.

Customer review rating 1.5/5

Joe E. Couples - Confirmed reviews ALL

The hotel was fine; good location and well appointed. We were very disappointed to be faced with a EUR112 charge on check-out for "breakfast" which we had assumed was included in the room rate. No one advised us to the contrary until after the breakfast on our last morning and we would have not bothered had we known. This really put a dampener on the experience. We mentioned this at check-out but we not offered any redress just that our feedback would be passed on.

Mostly ok

Customer review rating 2.5/5

Paul A. Couples - Confirmed reviews ALL

Great welcome, friendly staff but have debited my card for a transaction which I do not know what. Have tried emailing them to find out more but think it was an unmonitored one. I was told I would have to pay 50 euros for taxes when I checked out but this was included in the price when I booked. They have not charged me for that so must have realised their error afterwards but have still charged me for £12 something - I do not know why. I paid cash at hotel bar and did not use the minibar

Perfectif located, Nice équipement

Customer review rating 5.0/5

Benoit Families - Confirmed reviews ALL

I stayed for the second time with my children and enjoyed the location, the pool, the breakfast and the bed quality

excellent location, wonderful facilities, helpful staff

Customer review rating 5.0/5

Anetta K. Families - Confirmed reviews ALL

The hotel offers a unique and luxurious experience away from the touristy areas. The facilities are top quality and we enjoy staying there. Highly recommended.

Received a nice upgrade to a balcony junior suite

Customer review rating 4.0/5

Caspar Couples - Confirmed reviews ALL

I liked the balcony of the junior suite very much. Overall the hotel experience was good, the bed was comfy, the room quiet. The staff was also fine exept the man at the reception who checked us in. He was unwilling with everything. He wouldn't gave us the welcome drink voucher (i'm Accor platinum) didn't even say welcome. At the 3rd day our room wasn't cleaned up en we had to ask the same man at the front desk 3 times before he sent somebody to clean, 2 hours later at 19.00h. We asked for a later checkout but refused. I asked another staff member and he was happy to give us a later check out. What was wrong with this man?

Good Stay, helpful staff and good location.

Customer review rating 4.5/5

Huw Couples - Confirmed reviews ALL

The hotel is well situated in the 11th arrondissement close to Metro, nice cafes and an easy walk to Bastille or Nation. The hotel has good facilities, and the staff are extremely helpful. We had no major complaints at the hotel, and they took care of us well. We did not use the restaurant (so many cafes and bakeries close by for a breakfast) nor the spa, so cannot justify a 10 point score. Hotels in Paris can be hit-or miss, but I would recommend this one.

Enjoyable stay

Customer review rating 3.5/5

Rosemaecoletravel Families - Confirmed reviews ALL

Really enjoyed our stay in Paris, hotel was nice and in a good spot. On arriving one of our beds wasn’t made up but was quickly resolved. We had two rooms a superior double and deluxe suit. The suit was very roomy and clean it also came with an out door terrace. The double room was not very big and felt a bit closed in. Overall the hotel is nice but doesn’t have much of a buzz to it. It very quite downstairs, we didn’t have breakfast included with our stay it was an extra so I can’t comment on breakfast. We used the pool area which was lovely. We used the car park which is great for city centre but it’s very small if you have a large car, it’s tight! This is 30euro a night. A little steep considering the price of the rooms.Staff were polite also but it was just hellos and goodbyes not much interaction. I wouldn’t return but it was a pleasant stay. I prefer the hustle and bustle of the city. Paris is an amazing city.

It was a great location and the facilities were excellent.

Customer review rating 5.0/5

Rachel Families - Confirmed reviews ALL

The staff were extremely helpful. Recommending excellent restaurants and sightseeing experiences.

Nice property with a lot of potential

Customer review rating 4.0/5

Jerome B. Business - Confirmed reviews ALL

affecting this area of Paris, making any trip inside Paris way longer. I like the building. The décor is not bad. Staff is quite attentive. Overall, I think the property has potential. It does suffer from more than traffic issues. The lobby bar is mostly not staffed. So coffee requires finding someone or calling someone. The room titles are misleading. What is defined as a Suite, is actually a room with a balcony. Sorry, a suite requires a separate sitting and sleeping area. This offering is a small room with a balcony. Like most rooms in Paris, it suffers from a size issue, being very small.

Little Gem

TripAdvisor rating 5.0/5

SingaporePhill TripAdvisor review

We stayed two nights and found the room was very good. Breakfast was a little over priced if not included but food was good. Staff very helpful. Building is really nicely renovated but location is not as central as others.

Poor customer service, extra payment and delayed checkin

TripAdvisor rating 1.0/5

ashwaniupadhyay Friends getaway - TripAdvisor review

The front office staff lacks empathy for the customer. They charged us for the breakfast even after telling that it is optional. We had not taken breakfast but had to pay 30 euros for the breakfast. The front office staff had initially denied checkin saying that our booking cannot be found in the system. They made us make a new booking by paying 300 euros for stay and 30 euros for the breakfast. They delayed the checkin even after payment and told us that rooms are not available for next day. At checkout they again offered us rooms. The front office is a total mess. Only one emoployee at the front office was empathetic and allowed us to keep the luggage in the luggage room. If you want to mess us your holidays and experience a stay where every thing is about money, please book this hotel.

Dear guest, Thank you very much for taking the time to review your stay at the Hotel Boutet, feedback are very important for us. I am truly sorry to hear that you had a really bad experience with our Front Desk team. I know they really tried to help you as your initial booking had been done through a fake travel agency, therefore we did not have it in our system. As you might be aware we were really busy during the New Year period and we were fully booked for the 31st when you checked in but had some cancellations within the night due to the current strike in Paris, that is why some rooms were available in the morning. We are really sorry for the inconvenience and especially regarding the interaction with our staff as it is not the type of service we usually provides, in opposite we often have positive feedback for that. We will be more than happy to welcome you again in order to show you the true Boutet Experience. Please do not hesitate to contact us directly. Sincerely, Floriane F Front of House Manager

Overall a most enjoyable stay

TripAdvisor rating 4.0/5

Christakis P Solo travel - TripAdvisor review

Although I arrived early the room was ready which was a relief. The staff were very helpful with tips on best use of the Metro and nearby good restaurants. The room was well equipped with excellent shower and bed but it was rather small for it to qualify as very comfortable.

Perfect place to stay in not too touristic neighbourhood

TripAdvisor rating 4.0/5

swissmec Friends getaway - TripAdvisor review

Very good hotel with very friendly staff. The breakfast was good, nothing exceptional. To get a five star rating not much would be required. but a bit more of awareness of the staff. As I said very friendly but a bit amateurs. Why? if you have to ask every morning (an not only us) for glasses for juice, almost no cover complete (fork, spoon oder knife missing), if the bring you a new coffee the leave the old empty cup on the table... Thats what I experienced both mornings at breakfast. There was enough staff. A small problem I know ;-)

Paris Night!

TripAdvisor rating 5.0/5

AKC3005 Friends getaway - TripAdvisor review

Lovely hotel! Very stylish in a lovely old building! Service was lovely and the room was very spacious! Loved the balcony! Was close to the metro and the neighborhood was charming! Looking forward to going back again.

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