Hotel Paris Bastille Boutet-MGallery 5 stars

Friendly staff, spacious room, plenty of restaurants nearby.

The hotel was very well located for my business purposes.

the stuff at the reception was great and spared no effort to make my stay pleasant especially Cecil who went above and beyond to book a Covid-19 test for me

Great location and the staff was super helpful and attentive. I would stay again!

Booked a staycation at the Hotel Boutet. I was called immediately to book a slot for the gym and the pool area. I was offered an extended stay due to the unavailability of the pool during my stay; this was appreciated. Although our stay was pleasant, I was disappointed that the sauna was not functioning. The aperitif served by room service was poor (bread was not fresh, cheese was bland, wine was bad). Our room key was deactivated twice although the hotel granted us an extended stay, this was annoying. I'm not sure I would come back to this particular hotel, as the overall experience did not fit what you usually expect from a 5 star establishment.

lovely hotel with great people in one of the most charming parisian neighborhoods.

sympa comme d'habitude

Firstly, check in took about 30 minutes. I asked whether the suite I had booked was ready and was assured it was, only to find I had been placed in a single small room. The agent told me it was a suite! Ridiculous. There was clearly no one at the hotel yet he couldn’t manage to honor my booking! Suites are not one room, no matter whether you put a chair in them or not.

friendly staff, good service attitude, room as expected, nice location / neighborhood,

The staff went above and beyond to accommodate me and my husband during our trip, which unfortunately was shortened due to COVID-19. However, during our time there, the staff was amazing, kind and dealt with our attempts to speak French - but we ended up using English! Thank you to everyone who works there.

The front office staff lacks empathy for the customer. They charged us for the breakfast even after telling that it is optional. We had not taken breakfast but had to pay 30 euros for the breakfast. The front office staff had initially denied checkin saying that our booking cannot be found in the system. They made us make a new booking by paying 300 euros for stay and 30 euros for the breakfast. They delayed the checkin even after payment and told us that rooms are not available for next day. At checkout they again offered us rooms. The front office is a total mess. Only one emoployee at the front office was empathetic and allowed us to keep the luggage in the luggage room. If you want to mess us your holidays and experience a stay where every thing is about money, please book this hotel.

Although I arrived early the room was ready which was a relief. The staff were very helpful with tips on best use of the Metro and nearby good restaurants. The room was well equipped with excellent shower and bed but it was rather small for it to qualify as very comfortable.

Very good hotel with very friendly staff. The breakfast was good, nothing exceptional. To get a five star rating not much would be required. but a bit more of awareness of the staff. As I said very friendly but a bit amateurs. Why? if you have to ask every morning (an not only us) for glasses for juice, almost no cover complete (fork, spoon oder knife missing), if the bring you a new coffee the leave the old empty cup on the table... Thats what I experienced both mornings at breakfast. There was enough staff. A small problem I know ;-)

Lovely hotel! Very stylish in a lovely old building! Service was lovely and the room was very spacious! Loved the balcony! Was close to the metro and the neighborhood was charming! Looking forward to going back again.

I was not familiar with this Accor brand but have stayed in several Sofitel properties, so this is what drew me to the hotel. Was surprised first that there was no help with luggage but we managed so this was not a big deal. We chose two deluxe rooms since we were staying only one night before catching our flight from Paris. There was not much room around the bed( not strange for European hotels), but happily there was a very small sitting area where we could open our suitcases. The bathroom was also quite small but had a very modern push button shower which I loved. Nice big TV, a desk and coffeemaker in the room. Very pleasant front desk staff and Nassim the young bartender was also very friendly. We walked around the area and had a very good dinner at a Thai restaurant around the corner which was recommended by the staff. No good shopping in the immediate environs, but lots of very small restaurants and small businesses (crepes, pizza etc) and some bars. I would have liked to give the hotel 4 stars but I thought it was average not very good.