Hotel Paris Bastille Boutet-MGallery 5 stars

sympa comme d'habitude

Firstly, check in took about 30 minutes. I asked whether the suite I had booked was ready and was assured it was, only to find I had been placed in a single small room. The agent told me it was a suite! Ridiculous. There was clearly no one at the hotel yet he couldn’t manage to honor my booking! Suites are not one room, no matter whether you put a chair in them or not.

friendly staff, good service attitude, room as expected, nice location / neighborhood,

The staff went above and beyond to accommodate me and my husband during our trip, which unfortunately was shortened due to COVID-19. However, during our time there, the staff was amazing, kind and dealt with our attempts to speak French - but we ended up using English! Thank you to everyone who works there.

Great stay in a very comfy and trendy place. the room was spacious, the bedding was comfortable, delicious breakfast and the spa area muche appreciated. nice location and very friendly staff! We'll be back!

Staff and the Customer Service were excellent, clean friendly and well located hotel.

Good for business travel if you have commitments in the neighborhood

Beautiful design, great staff

Hotel is nice. I liked my room. Would gladly come back. **Still waiting on the refund to my deposit though**

I stayed at the Boutet for 6 nights early March on business. The staff was amazing. Very helpful. My room was large and immaculately clean. The hotel's location was great for restaurants/shops/museums.

Wonderful stay, lovely staff. Breakfast a little disappointing and expensive for what it is.

The front office staff lacks empathy for the customer. They charged us for the breakfast even after telling that it is optional. We had not taken breakfast but had to pay 30 euros for the breakfast. The front office staff had initially denied checkin saying that our booking cannot be found in the system. They made us make a new booking by paying 300 euros for stay and 30 euros for the breakfast. They delayed the checkin even after payment and told us that rooms are not available for next day. At checkout they again offered us rooms. The front office is a total mess. Only one emoployee at the front office was empathetic and allowed us to keep the luggage in the luggage room. If you want to mess us your holidays and experience a stay where every thing is about money, please book this hotel.

Although I arrived early the room was ready which was a relief. The staff were very helpful with tips on best use of the Metro and nearby good restaurants. The room was well equipped with excellent shower and bed but it was rather small for it to qualify as very comfortable.

Very good hotel with very friendly staff. The breakfast was good, nothing exceptional. To get a five star rating not much would be required. but a bit more of awareness of the staff. As I said very friendly but a bit amateurs. Why? if you have to ask every morning (an not only us) for glasses for juice, almost no cover complete (fork, spoon oder knife missing), if the bring you a new coffee the leave the old empty cup on the table... Thats what I experienced both mornings at breakfast. There was enough staff. A small problem I know ;-)

Lovely hotel! Very stylish in a lovely old building! Service was lovely and the room was very spacious! Loved the balcony! Was close to the metro and the neighborhood was charming! Looking forward to going back again.