ibis Paris Gare de Lyon Reuilly Hotel 3 stars

Customer review rating 4.2/5 2,996 reviews

ibis Paris Gare de Lyon Reuilly
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Room 1

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Hotel extras

  • Reopening on August 31!

  • Private on-site parking

  • Close to the Gare de Lyon train station, Place de la Bastille and Place de la Nation

  • In the heart of Paris, Metro 1 and 8 right by the hotel

  • Enjoy breakfast on the patio in summer

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

ibis Paris Gare de Lyon Reuilly

9 rue de Reuilly
75012
paris
france

Tel: +33143700404

Fax: (+33)1/43709653

Check-in from 12h00

Check out up to 12h00

  • LIGNE 46 :  46 Faidherbe-Chaligny

  • LIGNE 57 :  57 Reuilly-Diderot

  • LIGNE 86 :  46 Faidherbe-Chaligny

  • LIGNE 1 :  1 Reuilly-Diderot

  • LIGNE 8 :  8 Faidherbe-Chaligny

  • By plane

    ORLY At 18.2km / 11.31 miles

  • By plane

    ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE LYON At 1.9km / 1.18 miles

GPS :48.849453, 2.385443

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • TV room service ordering

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • TV room service ordering
Rooms

Our restaurants and bars

BAR

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Paris Gare de Lyon Reuilly

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,996 reviews

tripadvisor

TripAdvisor Rating 4.0/5

465 reviews

Well located, Good stay

Customer review rating 4.2/5

Jose R. Couples - 05/10/2020 Confirmed reviews ALL

Everything was good, except the metro induced vibrations felt.

Dear JOSE R., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Good location & very helpful staff

Customer review rating 4.2/5

Irish T. Business - 15/03/2020 Confirmed reviews ALL

I arrived after 10:00pm and the staff was welcoming and helpful with suggestions for a late dinner. The room, however, was tiny and it shook when a Metro train passed underneath - despite being on the 3rd floor. I will try an alternative next time.

Dear DONALD B., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction

Good Stay and Welcome

Customer review rating 4.2/5

Sebastien Business - 26/02/2020 Confirmed reviews ALL

the receptionist was very welcome and get attention

Dear SEBASTIEN G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Good stay

Customer review rating 4.2/5

Antonio Business - 22/02/2020 Confirmed reviews ALL

Good stay and nice team. bathroom quality might be improved but overall good ans specially for paris.

Dear ANTONIO D., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Businessday at Paris

Customer review rating 4.2/5

Mohammad M. Business - 18/02/2020 Confirmed reviews ALL

Nice hotel at nice location. Good breakfast buffet. and location is excellent, A bit noisy due to metro vibration

Dear MOHAMMAD M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

well located, good value for the money

Customer review rating 4.2/5

Mihai Business - 17/02/2020 Confirmed reviews ALL

.

Dear MIHAI P., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Business day at Paris

TripAdvisor rating 4.0/5

Mohammad G Business - 16/02/2020 TripAdvisor review

Very good location, close to 2 lines 1 and 8. Breakfast is good and fresh. 24h reception. room is a bit small but convenient as well as bathroom. Close by very nice street in the evening to have nice dinner. Tho only issue is the disturbance done from time to time due to vibration and noise that seems to be from Metro.

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

6

Customer review rating 4.2/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

Ras

Dear RAYMOND A., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Lovely stay in Paris

Customer review rating 4.2/5

Alexander B. Couples - 03/02/2020 Confirmed reviews ALL

We have been to this hotel several times. It is in a great location in Bastille, very close to metro. Staff are delightful, very welcoming, helpful & friendly. Rooms are clean, have very comfortable beds and everything you need for your stay. Some of the rooms have little balconies & there is a lovely little internal courtyard too. Highly recommended.

Dear ALEXANDER B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Good stay

Customer review rating 4.2/5

Mass O. Couples - 21/01/2020 Confirmed reviews ALL

Staffs are very kind and helpful. I appreciated a lot.

Dear MASAYOSHI o., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Unfriendly welcome, made to wait, very tired hotel needing upgrading.

Customer review rating 4.2/5

Himwotdus Couples - 31/12/2019 Confirmed reviews ALL

Very unfriendly welcome, made to wait for our key even though we had booked in online. The room whilst very cleqn was very tired. The room needed to be upgraded very badly. When leaving the hotel there was no indication that we could leave immediately.

Dear WILLIAM T., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction

Stay was good

Customer review rating 4.2/5

Vinay K. Couples - 25/12/2019 Confirmed reviews ALL

We really enjoyed the stay and breakfast was very good in taste and hygiene. The only one thing i would like to inform is that - The telephone was not functioning. There was no guide how to operate it. Apart from this all was good as expected from ibis.

Dear VINAY k. Y., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction

Very clean, friendly staff

TripAdvisor rating 4.0/5

NadiaM_Berlin Friends getaway - 07/11/2019 TripAdvisor review

I've enjoyed my stay at Ibis Hotel. The rooms are very clean, people are extremely nice and helpful! Hotel location is excellent - close to two metro stations (Line 8 and 1)! I would definitely come here again!

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

Excellent

Customer review rating 4.2/5

Reynald Business - 29/10/2019 Confirmed reviews ALL

A great experience, the front office was very friendly. A great location which is 150m from a Metro station and near lots of restaurants

Dear REYNALD S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Pleasant

Customer review rating 4.2/5

Aida G. Business - 19/10/2019 Confirmed reviews ALL

I had a nice stay at Hotel Ibis. Most of the people at the reception were friendly and quite helpful, the breakfast was good and the room cleaning service was also quite good as well. I didn't face any problems during my stay. I did feel that the room was too small and there was barely any space to move around, but because everything else was so good I didn't mind the room too much

Dear AIDA G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Comfortable stay in great location

Customer review rating 4.2/5

Alexander B. Couples - 15/10/2019 Confirmed reviews ALL

Great value for money hotel near metro & train stations in Bastille, close to plenty restaurants and bars & shops. Charming, friendly & helpful staff. Clean comfortable room with all necessities supplied, including air conditioning & WiFi.

Dear ALEXANDER B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Super

Customer review rating 4.2/5

Anonymous Friends - 15/10/2019 Confirmed reviews ALL

Super

Dear TRUDIE B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

David W. sejour Reuilly

Customer review rating 4.2/5

Davidw Solo - 30/09/2019 Confirmed reviews ALL

Fine -- paid low $107 rate Monday, then bounced up to $230 for 2nd night, but that reduced to $190 net. Rooms clean and quiet. Some problem turning down air-conditioning first night.

Dear DAVID W., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

Tired hotel that needs investment

TripAdvisor rating 4.0/5

750ian Business - 25/09/2019 TripAdvisor review

A standard Ibis but a tired one. A thin and worn mattress. Air conditioning that kept failing (as it does in many rooms apparently). There was dry faeces on the toilet seat too when I arrived. The breakfast was good and the staff very friendly. Needs a thorough revamp urgently though.

Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction
Customer review rating 4.2/5

C. Couples - 24/09/2019 Confirmed reviews ALL

Every 5 minutes a low frequency vibration goes through the building because of some metro station underneath. One of the desks in the room was falling, it was not fixed correctly. The room was very cold when we got in, the air conditioning was on. The air conditioning did not work in heating mode. The mattress was not comfortable. We could hear through the door, very poor sound isolation.

Dear CARLOS M., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Jean-Loup - Adjoint de Direction

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