ibis Paris Gare de Lyon Reuilly Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 3,402 reviews

Information message

ibis Paris Gare de Lyon Reuilly
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+ 12 Services

Hotel extras

  • Private car park

  • Gare de Lyon, Bastille and Nation nearby

  • Metros 1 and 8 at the foot of the hotel

  • Patio for breakfasts

  • Free high-speed WiFi

Hotel location

ibis Paris Gare de Lyon Reuilly

9 rue de Reuilly
75012 paris
france

Fax: (+33)1/43709653

Check-in from 12h00

Check out up to 12h00

  • LIGNE 46:  46 Faidherbe-Chaligny

  • LIGNE 57:  57 Reuilly-Diderot

  • LIGNE 86:  46 Faidherbe-Chaligny

  • LIGNE 1:  1 Reuilly-Diderot

  • LIGNE 8:  8 Faidherbe-Chaligny

  • By plane

    ORLY At 18.2km / 11.31 miles

  • By plane

    ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE LYON At 1.9km / 1.18 miles

GPS:48.849453, 2.385443

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our accommodation(s)

Warm, modern and comfortable, equipped with the Sweet Bed by ibis, this bedroom offers everything you need for an ideal stay. Some of our bedrooms have balconies.

Our guest reviews for
ibis Paris Gare de Lyon Reuilly

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,402 reviews

TripAdvisor Rating 4.0/5

477 reviews

Good stay

Customer review rating 5.0/5

Lena Families - 02/01/2022 Confirmed reviews ALL

Clean room, confortable bed, nice personnel, good location.

Dear Lena, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soonTake a good care of yourself !. Sincerely, Charles - Deputy manager

Well located and comfortable

Customer review rating 4.5/5

Doug Couples - 10/12/2021 Confirmed reviews ALL

We enjoyed a one night stay at the hotel. The beds were surprisingly comfortable. Very well located. The only minuses we’re the single very slow elevator and the tiny shower, both limitations of the building.

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles - Deputy Manager

Excellent

Customer review rating 4.5/5

Ihab M. H. Business - 25/11/2021 Confirmed reviews ALL

Friendly professional

Dear We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles - Deputy Manager

WELL LOCATED

Customer review rating 4.5/5

Jordi Families - 22/11/2021 Confirmed reviews ALL

PRACTICAL, CONVENIENT, ENOUGH FOR WHAT WE WERE EXPECTING

Agradecemos mucho sus comentarios sobre su estancia en el ibis Paris Gare de Lyon Reuilly. Siempre es un placer recibir comentarios positivos. Compartiré sus comentarios con nuestro equipo. Estoy seguro de que esta retroalimentación servirá como un estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias nuevamente por compartir su experiencia, y esperamos que su próxima visita sea tan placentera como la anterior. Atentamente, Charles - Subgerente

Perfect

Customer review rating 5.0/5

Anonymous Couples - 19/11/2021 Confirmed reviews ALL

Perfect location Very clean Very friendly staff Very comfortable

Dear, We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles - Deputy Manager

Well located

Customer review rating 4.0/5

Emilio. Friends - 15/11/2021 Confirmed reviews ALL

I was very satisfied with my stay and the staff was friendly.

Amazing staydd

Customer review rating 4.5/5

Raveena T. Friends - 08/11/2021 Confirmed reviews ALL

The rooms are very okay and can be better. Location is amazing. But the staff there are the best. Super helpful , sweet and kind. They made sure my stay was as comfortable as possible.

Dear Raveena, We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially Nura. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles - Deputy Manager

Nice

Customer review rating 3.5/5

Erich Couples - 27/09/2021 Confirmed reviews ALL

Breakfast was better than expected. My biggest issue is that I booked another Ibis hotel and then changed to this one but still didn't get the reimbursement from the previous booking.

Clean and well located

Customer review rating 5.0/5

Sg Solo - 07/09/2021 Confirmed reviews ALL

Fine from start to finish - friendly and helpful staff, parking is a major bonus

Dear STEPHEN G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles - Deputy Manager

great location

Customer review rating 4.0/5

Frederic U. Families - 30/08/2021 Confirmed reviews ALL

very nice stay in a very clean hotel with very friendly staff.

Dear FREDERIC u., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johan - Réceptionnist

Terrible stay

Customer review rating 0.5/5

Ed Solo - 26/07/2021 Confirmed reviews ALL

Hello, I have nothing to complain about the staff who was nce and ready to help. My complain only is about the hotel itself: it was the worst stay in a hotel in France I have had in years. The hotel clearly needs some renovation, rooms are not quiet (I was awaken at 5:30 am and could not fall asleep again), bed uncomfortable,... . The food (brekfast) is horrible: it was all nicely arranged, breakfast room was neat and tidy, but the food itself is not tasty at all (croissant do not taste liek that at all, and being in Pris you would expect to have decent croissant for breakfast). I slept in another accor hotel during my previous stay in paris, it was not as well located at this one, but it was almost twice as cheap, and much a better experience.

Good stay, quiet and clean

Customer review rating 4.0/5

Fatma Solo - 27/06/2021 Confirmed reviews ALL

I was well received by the staff upon arrival. They were friendly, provided the necessary information. They were also helpful and kept stuff I needed refrigerated in their fridge. Check-in and check-out were both easy and quick.

Dear FATMA A., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johan - Réceptionniste

very good location, fair price

Customer review rating 5.0/5

Mihaela C. Solo - 12/12/2020 Confirmed reviews ALL

the staff was very nice

Dear MIHAELA C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Well located, Good stay

Customer review rating 4.5/5

Jose R. Couples - 05/10/2020 Confirmed reviews ALL

Everything was good, except the metro induced vibrations felt.

Dear JOSE R., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Good location & very helpful staff

Customer review rating 2.5/5

Irish T. Business - 15/03/2020 Confirmed reviews ALL

I arrived after 10:00pm and the staff was welcoming and helpful with suggestions for a late dinner. The room, however, was tiny and it shook when a Metro train passed underneath - despite being on the 3rd floor. I will try an alternative next time.

Dear DONALD B., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction

Good Stay and Welcome

Customer review rating 4.5/5

Sebastien Business - 26/02/2020 Confirmed reviews ALL

the receptionist was very welcome and get attention

Dear SEBASTIEN G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Business day at Paris

TripAdvisor rating 4.0/5

Mohammad G Business - 16/02/2020 TripAdvisor review

Very good location, close to 2 lines 1 and 8. Breakfast is good and fresh. 24h reception. room is a bit small but convenient as well as bathroom. Close by very nice street in the evening to have nice dinner. Tho only issue is the disturbance done from time to time due to vibration and noise that seems to be from Metro.

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

Very clean, friendly staff

TripAdvisor rating 4.0/5

NadiaM_Berlin Friends getaway - 07/11/2019 TripAdvisor review

I've enjoyed my stay at Ibis Hotel. The rooms are very clean, people are extremely nice and helpful! Hotel location is excellent - close to two metro stations (Line 8 and 1)! I would definitely come here again!

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

Tired hotel that needs investment

TripAdvisor rating 1.0/5

750ian Business - 25/09/2019 TripAdvisor review

A standard Ibis but a tired one. A thin and worn mattress. Air conditioning that kept failing (as it does in many rooms apparently). There was dry faeces on the toilet seat too when I arrived. The breakfast was good and the staff very friendly. Needs a thorough revamp urgently though.

Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction

weekend trip

TripAdvisor rating 4.0/5

carolmM3575OL Solo travel - 10/08/2019 TripAdvisor review

This Ibis hotel was in a great location, near the Gare de Lyon, and Metro stations. There were many restaurants and shops (groceries, pharmacy, etc) nearby. I would certainly recommend this hotel to friends.

Dear Carol We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

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