Ibis Paris Gare de Lyon Reuilly 3 stars

Customer review rating (ALL Rating) 4.6/5 659 reviews

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Description

Hotel extras

  • Green Key certified hotel

  • Close to Gare de Lyon, Bastille, Nation and Accor Arena

  • Quick access to Orly Airport (metro line 14)

  • Courtyard with its green wall in summer

  • Private parking at the hotel (paying)

Our accommodation(s)

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Room 1

Hotel location

Ibis Paris Gare de Lyon Reuilly

9 rue de Reuilly
75012 PARIS
France

GPS:48.849453, 2.385443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a hot or cold drink at the hotel's lobby bar. We offer a wide selection of non-alcoholic drinks available 24 hours a day, in addition to our catering options. Our terrace is open all year round.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  659 reviews

Customer review rating 4.5/5

Carl C. Families - Confirmed reviews ALL

Dear Carl, Thank you for your kind review. We are delighted to hear that our location and 24-hour reception service contributed positively to your experience, especially for your early departure. It is wonderful to know that you appreciated the comfort and furnishings of your room, as well as the peaceful atmosphere that allowed for a restful night. We hope to welcome you back in the future. Best regards, ibis Paris Gare de Lyon Reuilly

Customer review rating 4.5/5

Chedrak C. Families - Confirmed reviews ALL

Dear Chedrak, Thank you for your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. It is heartening to know that our staff, particularly Loan, made a positive impression with their friendly and helpful service. Your kind words motivate us to continue providing excellent hospitality. Best regards, ibis Paris Gare de Lyon Reuilly

Customer review rating 5.0/5

Alessio M. Families - Confirmed reviews ALL

Thank you for taking the time to share your experience. We are delighted to hear that you had a great stay and found our staff to be helpful. It is always our goal to provide exceptional service, and I will ensure that your compliments are shared with the team. I appreciate your feedback regarding the room accommodations as well. While we strive to meet all requests, it is important to note that room configurations can vary. Your comments about the design of the shower doors and the placement of the soap dispenser have been duly noted, as we continuously look for ways to enhance our guests' comfort. Regarding the curtains and air conditioning, I apologize for any inconvenience caused. We aim to provide a restful environment, and your observations will assist us in identifying areas for improvement. Once again, thank you for your thoughtful review. We hope to welcome you and your family back on your next visit to Paris, where we will strive to offer an even more enjoyable experience. Best regards, ibis Paris Gare de Lyon Reuilly

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Customer review rating 0.5/5

Vaniyambadi A. F. Families - Confirmed reviews ALL

Dear Mister F., Thank you for taking the time to share your experience. We are sorry that the air conditioning did not meet your expectations. After checking, we confirmed that the air conditioning in room 74 was working properly, although it may not have been cooling as strongly as you would have preferred. Regarding the room change, we can confirm that we were only able to move you the following day, as the hotel was fully booked on the day you reported your complaint. As soon as another room became available, we arranged the transfer. In addition, our technician inspected the air conditioning in room 74 the next day. The inspection confirmed that the system was operating normally, with the room temperature measured at 18°C. Thank you for your understanding. We hope to have the pleasure of welcoming you back in the future and providing you with an experience that fully meets your expectations. Best Regards, Victoria

Other web-users rate our hotel

  • 433 reviews 9.5/10 Location
  • 508 reviews 7/10 Room
  • 522 reviews 9.7/10 Service
  • 8 reviews 6.8/10 WiFi
  • 232 reviews 9.1/10 Breakfast
  • 225 reviews 9/10 Cleanliness
  • 88 reviews 5.8/10 Value
  • 42 reviews 7.9/10 Food

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