Adagio Access Paris Reuilly Aparthotel 3 stars

Customer review rating (ALL Rating) 4.5/5 834 reviews

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Description

Hotel extras

  • Close to the Place de la Bastille and the Gare de Lyon

  • A stone's throw from public transport

  • A quiet location near a lively neighbourhood

  • 24-hour reception

Our accommodation(s)

Studio

Studio 2 people

  • 2 pers. max
  • Bedding 1 x Double bed(s)
  • Accessible room

Hotel location

Adagio Access Paris Reuilly Aparthotel

13 Rue De Reuilly
75012 PARIS
France

GPS:48.849053, 2.385693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  834 reviews

Customer review rating 3.5/5

Janet S. Friends - Confirmed reviews ALL

I would definitely return but would wait to be sure the construction noise from the building site next door is finished. It is quite loud.

Dear guest, Thank you for your feedback. We appreciate your understanding regarding the construction noise from the adjacent site. We are aware that this may impact the experience of our guests and hope to provide a more peaceful environment in the future. Best regards, Aparthotel Adagio Access Paris Reuilly

Customer review rating 2.0/5

Cameron S. Families - Confirmed reviews ALL

The location is great and the aparthotel format worked really well for us as a family. Having a separate bedroom and kitchen was really nice. Lobby was nice, bedding was clean, staff was very accomodating with English. The room itself was not as great. Ants were a constant issue throughout our stay, in the bathroom and kitchen specifically, coming from cracks in the caulking. We swept multiple times a day but it didn't resolve it. There were also some flies, a cigarette burn and stain on the couch, and spots like the closets and under the furniture clearly hadn't been cleaned in a while. The room also looked noticeably more worn and sparse than the website photos. The elevators were also partially broken for most of our stay which made the stroller more difficult. There was also construction on surrounding rooms randomly throughout the week, mostly in the mid-morning. Staff were oddly reluctant with basic supplies too. The shower soap was under half full on arrival for a week-long stay, and when we asked for more on day four, and another trash bag, we got pushback instead of just a refill. For the price we paid, we expected better. Would try the brand again in a different property.

Dear Cameron, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location and the family-friendly layout of our apartments. However, we sincerely apologize for the inconveniences you experienced during your visit. It is concerning to learn about the issues with cleanliness and maintenance in your room, including the presence of ants and the condition of the furniture. Your comments regarding the state of the elevators and the noise from construction are equally noted, as we strive to ensure a comfortable environment for all our guests. Additionally, we regret any misunderstandings related to the replenishment of supplies, as we aim to provide prompt and satisfactory service. We appreciate your insights, as they help us identify areas for improvement. Thank you for your understanding, and we hope to have the opportunity to welcome you back to a different property in the future. Best regards, Trang Aparthotel Adagio Access Paris Reuilly

Customer review rating 4.5/5

Monica D. C. C. C. Couples - Confirmed reviews ALL

It was great! The only thing to improve perhaps is the high noise of the bathroom extractors and the room ventilation. Besides that all was great!

Dear guest, Thank you for your positive feedback regarding your recent stay with us. We appreciate your kind words about our location, amenities, and staff. We also take note of your comments regarding the noise levels from the bathroom extractors and room ventilation, as guest comfort is a priority for us. Best regards, Aparthotel Adagio Access Paris Reuilly

Customer review rating 4.5/5

Kelly M. Families - Confirmed reviews ALL

We enjoyed our stay. The apartment was comfortable and every staff member was helpful and gracious. The hallways are in need of new carpet and paint, but that didn't impact the quality of our stay. Thank you!

Dear Kelly, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and found our staff helpful. Your comments regarding the hallways are appreciated and will be taken into consideration as we plan future improvements. Best regards, Nayla Aparthotel Adagio Access Paris Reuilly

Customer review rating 2.5/5

Thomas R. Families - Confirmed reviews ALL

Location is really great but the hotel is under renovation and very worn. Apart from one annoying receptionost most of the staff was super nice and helpful (We initially had to pay double tourist tax but later refunded by a nicer staff)

Dear Thomas, Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, we regret that the renovation and condition of the hotel did not meet your expectations. Your insights will be considered as we continue to improve our services. Best regards, Nayla Aparthotel Adagio Access Paris Reuilly

Other web-users rate our hotel

  • 665 reviews 9.6/10 Location
  • 722 reviews 7.3/10 Room
  • 572 reviews 9.1/10 Service
  • 13 reviews 8.2/10 WiFi
  • 463 reviews 8/10 Comfort
  • 304 reviews 6.8/10 Cleanliness
  • 140 reviews 7.3/10 Breakfast
  • 110 reviews 5.6/10 Value

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