ibis Styles Paris Eiffel Cambronne 3 stars

Customer review rating (ALL Rating) 4.0/5 692 reviews

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Description

Hotel extras

  • Near the Eiffel Tower

  • At the foot of the Cambronne metro

  • Dynamic and lively neighborhood

  • Furnished patio

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Paris Eiffel Cambronne

166 Boulevard de Grenelle
75015 PARIS
France

GPS:48.847862, 2.300135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

A cold, simple but complete breakfast (pastries, baked breads, deli meats, cheeses, yoghurts, fruit salad, cereals, and a fresh orange juice to start the day off well!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  692 reviews

Customer review rating 3.5/5

Konstantinos V. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are pleased to hear that you found your room comfortable and that you enjoyed the mattress and pillows. We are sorry that the size of the shower and the performance of the air conditioning did not fully meet your expectations. We understand how important a comfortable room is, especially during warmer weather, and we appreciate you bringing this to our attention. We also thank you for your comments regarding the breakfast, as they help us continue improving our services. We hope to have the opportunity to welcome you again and provide you with an even better experience on your next stay in Paris. Kind regards, The team at ibis Styles Paris Eiffel Cambronne

Customer review rating 5.0/5

Emmanuel G. Business - Confirmed reviews ALL

Bonjour, Un grand merci pour votre retour positif ! Nous sommes ravis que vous ayez apprécié l'emplacement de notre hôtel, idéal pour découvrir Paris, ainsi que le confort et l'entretien de nos chambres. Vos compliments sur l'accueil et la disponibilité de notre équipe nous font particulièrement plaisir et seront partagés avec l'ensemble du personnel. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'ibis Styles Paris Eiffel Cambronne lors de votre prochain séjour à Paris. À bientôt, L'équipe de l'ibis Styles Paris Eiffel Cambronne

Customer review rating 3.0/5

Jonathan R. Couples - Confirmed reviews ALL

Dear Mr R., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris Eiffel Cambronne. We are sorry to learn that your experience did not fully meet your expectations. While we are pleased that you found our location convenient and appreciated the friendliness of our breakfast team, we regret that several aspects of your stay left you disappointed. We sincerely apologize for the condition of the bathroom and the maintenance issues you encountered, including the broken tiles and paintwork. Your comments have been shared with our management and maintenance teams so that appropriate actions can be taken. We also understand your disappointment regarding the size of the room and the lack of comfortable common areas. As our hotel is located in a typical Parisian building, room sizes can be more compact than some guests expect, but we appreciate that this may not have matched your expectations when booking. We are equally sorry that the service at reception did not feel as warm and welcoming as it should have. Providing genuine hospitality is one of our priorities, and your remarks will be discussed with the team as part of our continuous improvement efforts. Regarding sustainability, we appreciate your observations. We understand your frustration concerning the towel replacement and will remind our housekeeping team to pay closer attention to guests' wishes. Your comments about recycling facilities are also valuable and will be considered as we continue to improve our environmental practices. Thank you once again for your candid feedback. We hope to have the opportunity to restore your confidence during a future stay in Paris. Kind regards, Kenza

Customer review rating 0.5/5

Anthony R. C. Friends - Confirmed reviews ALL

Dear Mr C., Thank you for taking the time to provide such detailed feedback regarding your recent stay at ibis Styles Paris Eiffel Cambronne. First and foremost, please accept our sincerest apologies for the experience you encountered. We fully understand your frustration and disappointment, particularly given the late hour of the incident, your early flight the following morning, and the health circumstances of your travel companion. The failure of the air conditioning in your room was already an unfortunate situation; however, what is most concerning in your account is the way the issue was handled. The repeated delays, the lack of clear communication, the unanswered calls to reception, and the uncertainty surrounding the alternative accommodation process clearly did not meet the standards of service that our guests are entitled to expect from us. We are also deeply sorry that you were left feeling unsupported during what became a stressful and exhausting situation. Having to identify an alternative hotel yourself and wait until after 1:00 AM to be relocated is certainly not the experience we aim to provide. Your comments regarding the absence of timely management support and the lack of proactive resolution have been taken very seriously and will be reviewed internally with the teams concerned. We also regret the difficulties encountered during the payment process when making your reservation, as well as your perception of the service provided by some members of our team. Your feedback highlights several areas where improvement is necessary, particularly regarding communication, responsiveness, and guest assistance during unexpected incidents. While we are pleased that an alternative accommodation solution was eventually arranged, we fully acknowledge that this came far too late and did not compensate for the inconvenience, discomfort, and loss of rest you experienced. Thank you again for bringing these matters to our attention. Please accept our sincere apologies for failing to deliver the quality of stay you expected and deserved. We hope that, despite this experience, we may have the opportunity to restore your confidence in the future. Kind regards, Kenza

Customer review rating 3.5/5

Emmanuel L. Business - Confirmed reviews ALL

Dear Mr. L., Thank you for taking the time to share your feedback following your recent business stay with us. We are pleased to read that you appreciated the cleanliness of your room, the quiet atmosphere of the hotel and that your overall stay was satisfactory. At the same time, we are sorry to learn that our lobby did not meet your expectations in terms of cleanliness and overall ambiance. We also take note of your comments regarding Wi-Fi accessibility and the difficulties encountered in having your ALL membership details associated with your reservation. Your feedback is valuable and helps us identify areas where we can improve the guest experience. Please be assured that your remarks regarding the lobby and the overall welcome experience have been shared with the relevant teams for review. We appreciate your comments and hope to have the opportunity to welcome you again in the future and provide an even more enjoyable stay. Kind regards, Kenza

Other web-users rate our hotel

  • 514 reviews 9.2/10 Location
  • 699 reviews 4.2/10 Room
  • 631 reviews 9/10 Service
  • 11 reviews 6.1/10 WiFi
  • 491 reviews 2.6/10 Comfort
  • 410 reviews 6.9/10 Breakfast
  • 244 reviews 6.2/10 Cleanliness
  • 114 reviews 2.6/10 Amenities

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