Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations. We sincerely regret the issue with the interconnecting room. We understand how important this arrangement was for your family and how being given two separate rooms affected the comfort and flexibility of your stay. We are also sorry that the breakfast service and the condition of the building fell short of what you expected. Your comments regarding breakfast replenishment and the difference between the property and the pictures are particularly helpful, and we will share them with the relevant teams. We are, however, pleased to hear that you appreciated our convenient location close to the metro and family-friendly dining options. Thank you again for your honest feedback. We hope to have the opportunity to provide you with a more enjoyable experience in the future. Kind regards, The hotel team

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to know that you had a great stay and that you enjoyed the excellent value of our hotel as well as the lovely restaurants located just nearby. Your kind words are a great encouragement for our entire team, and we are pleased to know that your experience was a positive one. We would be delighted to welcome you back again in the future for another enjoyable stay. Kind regards, The Reception Team, GAEL

Dear Guest, Thank you for taking the time to share your feedback following your stay. We are pleased to hear that you had a good overall experience and that our team was able to assist you by arranging a room change after the air conditioning issue in your first room. We sincerely apologize for the discomfort you experienced during that night and understand how important it is to have a comfortable room temperature. We are also delighted to hear your kind words about the communication from our team and especially about Lounes at the front desk. We will be happy to share your compliments with him, as they will certainly make him very pleased. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you again in the future for an even more comfortable stay. Kind regards, The Reception Team, GAEL

Thank you for taking the time to share your feedback. We are pleased to hear that our hotel was suitable for your overnight stay. We also appreciate your comment regarding the mattress, as guest comfort is very important to us. Your feedback has been noted and will be shared with our team as we continuously look for ways to improve our guests' experience. We hope to have the pleasure of welcoming you again on your next visit to Paris. ibis styles paris Eiffel Cambronne.

Thank you for taking the time to share your feedback. We are pleased to hear that you found your room comfortable and that you enjoyed the mattress and pillows. We are sorry that the size of the shower and the performance of the air conditioning did not fully meet your expectations. We understand how important a comfortable room is, especially during warmer weather, and we appreciate you bringing this to our attention. We also thank you for your comments regarding the breakfast, as they help us continue improving our services. We hope to have the opportunity to welcome you again and provide you with an even better experience on your next stay in Paris. Kind regards, The team at ibis Styles Paris Eiffel Cambronne

Bonjour, Un grand merci pour votre retour positif ! Nous sommes ravis que vous ayez apprécié l'emplacement de notre hôtel, idéal pour découvrir Paris, ainsi que le confort et l'entretien de nos chambres. Vos compliments sur l'accueil et la disponibilité de notre équipe nous font particulièrement plaisir et seront partagés avec l'ensemble du personnel. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'ibis Styles Paris Eiffel Cambronne lors de votre prochain séjour à Paris. À bientôt, L'équipe de l'ibis Styles Paris Eiffel Cambronne

Dear Mr R., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris Eiffel Cambronne. We are sorry to learn that your experience did not fully meet your expectations. While we are pleased that you found our location convenient and appreciated the friendliness of our breakfast team, we regret that several aspects of your stay left you disappointed. We sincerely apologize for the condition of the bathroom and the maintenance issues you encountered, including the broken tiles and paintwork. Your comments have been shared with our management and maintenance teams so that appropriate actions can be taken. We also understand your disappointment regarding the size of the room and the lack of comfortable common areas. As our hotel is located in a typical Parisian building, room sizes can be more compact than some guests expect, but we appreciate that this may not have matched your expectations when booking. We are equally sorry that the service at reception did not feel as warm and welcoming as it should have. Providing genuine hospitality is one of our priorities, and your remarks will be discussed with the team as part of our continuous improvement efforts. Regarding sustainability, we appreciate your observations. We understand your frustration concerning the towel replacement and will remind our housekeeping team to pay closer attention to guests' wishes. Your comments about recycling facilities are also valuable and will be considered as we continue to improve our environmental practices. Thank you once again for your candid feedback. We hope to have the opportunity to restore your confidence during a future stay in Paris. Kind regards, Kenza

Dear Mr C., Thank you for taking the time to provide such detailed feedback regarding your recent stay at ibis Styles Paris Eiffel Cambronne. First and foremost, please accept our sincerest apologies for the experience you encountered. We fully understand your frustration and disappointment, particularly given the late hour of the incident, your early flight the following morning, and the health circumstances of your travel companion. The failure of the air conditioning in your room was already an unfortunate situation; however, what is most concerning in your account is the way the issue was handled. The repeated delays, the lack of clear communication, the unanswered calls to reception, and the uncertainty surrounding the alternative accommodation process clearly did not meet the standards of service that our guests are entitled to expect from us. We are also deeply sorry that you were left feeling unsupported during what became a stressful and exhausting situation. Having to identify an alternative hotel yourself and wait until after 1:00 AM to be relocated is certainly not the experience we aim to provide. Your comments regarding the absence of timely management support and the lack of proactive resolution have been taken very seriously and will be reviewed internally with the teams concerned. We also regret the difficulties encountered during the payment process when making your reservation, as well as your perception of the service provided by some members of our team. Your feedback highlights several areas where improvement is necessary, particularly regarding communication, responsiveness, and guest assistance during unexpected incidents. While we are pleased that an alternative accommodation solution was eventually arranged, we fully acknowledge that this came far too late and did not compensate for the inconvenience, discomfort, and loss of rest you experienced. Thank you again for bringing these matters to our attention. Please accept our sincere apologies for failing to deliver the quality of stay you expected and deserved. We hope that, despite this experience, we may have the opportunity to restore your confidence in the future. Kind regards, Kenza

Dear Mr. L., Thank you for taking the time to share your feedback following your recent business stay with us. We are pleased to read that you appreciated the cleanliness of your room, the quiet atmosphere of the hotel and that your overall stay was satisfactory. At the same time, we are sorry to learn that our lobby did not meet your expectations in terms of cleanliness and overall ambiance. We also take note of your comments regarding Wi-Fi accessibility and the difficulties encountered in having your ALL membership details associated with your reservation. Your feedback is valuable and helps us identify areas where we can improve the guest experience. Please be assured that your remarks regarding the lobby and the overall welcome experience have been shared with the relevant teams for review. We appreciate your comments and hope to have the opportunity to welcome you again in the future and provide an even more enjoyable stay. Kind regards, Kenza

Dear Ms. M., Thank you for taking the time to share your detailed feedback following your stay with us. We are truly sorry to read about the repeated issues you experienced with the air conditioning across your rooms, as well as the inconvenience caused by the situation on your last night. We fully understand how uncomfortable this must have been, especially given the high temperatures, and we sincerely apologize for the impact on your stay. We are also very concerned by your comments regarding the handling of your room move and luggage. This does not reflect the level of service we aim to provide, and your feedback has been immediately shared with our management and operational teams for review and corrective action. We do, however, appreciate your positive note regarding the smooth booking process and the quality of our breakfast, which will be shared with our teams. Your comments regarding communication and follow-through are particularly important and will be addressed internally to improve coordination and guest service. We regret that your experience did not meet expectations on this occasion and hope we may have the opportunity to restore your confidence in the future. Kind regards, Kenza

Bonjour, Un grand merci pour votre magnifique commentaire ! Nous sommes ravis que vous ayez apprécié l'accueil, le confort de votre chambre, la vue sur la Tour Eiffel, notre petit-déjeuner ainsi que l'emplacement idéal de l'hôtel. Toute l'équipe est heureuse d'avoir contribué à rendre votre séjour agréable. Nous serons ravis de vous accueillir à nouveau lors de votre prochain passage à Paris ! L'équipe de l'ibis Styles Paris Eiffel Cambronne

Dear Ms. H., Thank you for taking the time to share your detailed feedback following your business stay with us. We are pleased to read that you appreciated our location, the quality of the breakfast and the support provided by our team, as well as the overall connectivity during your stay. Your positive remarks are very much appreciated and will be shared with our staff. However, we are sorry to learn that several aspects of your stay did not meet your expectations, particularly regarding the bathroom condition, room comfort and workspace setup. Please accept our sincere apologies for any inconvenience caused. Your comments regarding maintenance issues have been forwarded to our housekeeping and technical teams for immediate review and corrective action. We also take note of your feedback regarding breakfast options for guests with specific dietary needs, such as gluten-free alternatives. This is valuable input as we continuously work to improve the variety and inclusiveness of our offer. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide a more comfortable and seamless experience in the future. Kind regards, Kenza

Dear Ms. H., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you had a very pleasant experience and that our team contributed positively to your stay. Your kind words are a wonderful reward for our staff, who strive every day to provide attentive and welcoming service to all our guests. We are also pleased that you appreciated the ease of booking through the ALL Accor app, the cleanliness of the hotel, our sustainability initiatives, and the overall quality of your stay. Thank you as well for your loyalty as an ALL member. We truly value your trust and your support. We look forward to welcoming you back to ibis Styles Paris Eiffel Cambronne on your next visit to Paris. Kind regards, The ibis Styles Paris Eiffel Cambronne Team

Dear LYNDA H., We very much appreciate your comments regarding your stay at the ibis Styles Paris Eiffel Cambronne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GAEL

Dear Ms. B., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris Eiffel Cambronne. We are truly sorry to read that your experience did not meet your expectations, especially regarding the condition of the room, cleanliness, breakfast experience, and the air conditioning issue. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with our management and maintenance teams, as they help us identify the areas where improvements are most needed. We are, however, pleased to know that you appreciated the kindness and professionalism of our team, particularly our senior receptionist during check-in. Your recognition will certainly be shared with him and the entire staff. We understand your disappointment regarding the discrepancy between the photos and the current state of the hotel, and we regret that this affected your overall impression of your stay. Thank you again for your honest feedback. We hope to have the opportunity to regain your trust during a future stay in Paris and provide you with a much better experience. Kind regards, The Management Team Kenza

Hello Mr B., Thank you for taking the time to share your feedback regarding your stay at the ibis Styles Paris Eiffel Cambronne. We are pleased to hear that you appreciated the hotel’s location and the quality of service provided by our team, and we will make sure to share your kind comments with our staff, particularly regarding their availability and multilingual support. We are however sorry for the inconvenience you experienced in your room, especially regarding the air conditioning and the toilet flush. Your feedback has been taken into account and has been forwarded to our technical team for the necessary checks and improvements. We hope to have the pleasure of welcoming you again under better conditions. Best regards, The reception team, Gael

Dear Mrs K., Thank you from the bottom of our hearts for your wonderful and detailed feedback following your stay at ibis Styles Paris Eiffel Cambronne. We are truly touched by your kind words about our team. Creating a warm, caring and almost family-like atmosphere is exactly what we aim for, and knowing that you and your daughter felt this way means so much to us 😊 Your mention of the small gesture with the flower particularly moved us. We strongly believe that these thoughtful attentions can make a real difference, and we are delighted that it made your stay even more special. Your compliments will be warmly shared with our reception team as well as with our maintenance colleague. We would also like to sincerely thank you for your understanding regarding the inconveniences encountered during your arrival, as well as the ongoing works. We truly appreciate your patience and your recognition of our team’s efforts to handle the situation as smoothly as possible. At the same time, we have taken careful note of your constructive feedback regarding the room comfort, ventilation, breakfast variety, value for money, and the improvements suggested for our entrance and flooring in line with our sustainability efforts. Your comments are extremely valuable and help guide our ongoing improvements. It was a pleasure welcoming you as a valued ALL member, and we are delighted that you enjoyed your booking experience through the app. We would be absolutely thrilled to welcome you and your daughter again in 2027 for another memorable stay in Paris. Warmest regards, Kenza

Hello Mr. C., Thank you for taking the time to share your feedback following your stay at the ibis Styles Paris Eiffel Cambronne. We are pleased to hear that you appreciated the hotel’s location as well as the quality of our welcome and team. We have carefully noted your comments regarding cleanliness, breakfast, WiFi, and value for money. These points have been shared with the relevant departments for review and improvement. We hope to have the pleasure of welcoming you again on a future stay. Kind regards, The Hotel Team Gael

Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. The issues you mentioned regarding room maintenance, slow check-in, missing amenities, and the lack of staff availability at night do not reflect the quality standards we strive to provide. Please accept our sincere apologies, especially for the wait at the front desk to receive your second room key. Please be assured that your comments have been taken very seriously and shared with the relevant teams in order to improve our services. We hope to have the opportunity to welcome you again and provide you with a much more satisfying experience.