Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.2/5 2,785 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

  • Pop-up bar 10ème Ciel with a view of the Eiffel Tower

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,785 reviews

TripAdvisor Rating  4.0/5  4,039 reviews

Certificate of excellence 2023

Best hotel for views

TripAdvisor rating 5.0/5

Kevin C TripAdvisor review

I love this hotel. We stayed at this hotel 3 nights. This hotel is very close Eiffel tower. We had a beautiful view from the window to the tower. This one was very clean, also. To me, Paris is so fantastic and romantic. Of course, it was a little noisy but it is located in that place, at center. What a pity! We did not longer time there.

Great view of Eiffel Tower but….

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We are paying more and more for a room at this hotel but the facilities are getting worse, we stay there because of the view of the Eiffel Tower, unfortunately I think you are trading on this & think you can get away with charging what you want, without delivering value for money. Room- frayed carpet, chipped paintwork, curtain hanging off rail. Breakfast- hot food was cold, bacon & beans inedible, the staff did their best but we didn’t go back during our stay, we ate elsewhere. The staff were very nice and tried to help but we got the impression that they are NOT listened to either! You say feedback is important to you, please do something about it, your hotel is very bad value for money and used to be so much better.

Well located, service and breakfast underwhelming

Customer review rating 3.0/5

Ale U. Couples - Confirmed reviews ALL

Pullman provided us with an average, but satisfactory stay. I would not say this is a five star hotel, as when we requested early check in weeks in advance it was neither accepted nor denied. We waited 5 hours for check in, but they did hold our bags in the meantime. The proximity and view of Eiffel Tower is what you’re paying for here— it was indeed lovely to watch from our balcony! Breakfast buffet wasn’t my favorite as I found hair in my dish twice. I do recommend adding another cook in the egg/omelette line; as the one person working was frustrated and overwhelmed with hotel guests.

Dear Ms.U., Thank you for sharing your experience at Pullman Paris Tour Eiffel. We are pleased you enjoyed the breathtaking Eiffel Tower views from your balcony. We sincerely apologize for the extended wait during check-in and the inconveniences you encountered at breakfast. We take your feedback seriously and will address these issues with our team to enhance our service quality. We are particularly concerned about the cleanliness issues you mentioned and will reinforce our hygiene protocols immediately. Regarding the breakfast buffet, we'll work on improving both the food quality and service efficiency. We appreciate your constructive comments, as they help us identify areas for improvement. Despite the challenges, we hope you found some enjoyment in your stay and we would welcome the opportunity to provide you with a more satisfactory experience in the future. Best regards, Marta - Guest Experience

Amazing hotel and location

TripAdvisor rating 5.0/5

48donalc Families - TripAdvisor review

When booking our trip to Paris I wanted a hotel that was in close proximity to the main attractions. This hotel is so so close to the Eiffel Tower and is amazing. The decor, style and overall appearance was fantastic, very festive. The staff were very welcoming and friendly. We were amazed to see the amount of people that would be stopping close to the hotel to get pictures of the Eiffel Tower it was so close. We had upgraded to balcony view of the Eiffel Tower and the view was out of this world. Can't recommend this hotel highly enough.

Dear Guest, Thank you for taking the time to share your impressions after your stay at the Pullman Paris Tour Eiffel. We are delighted that you had a pleasant stay with us and delighted that you took full advantage of the service of our staff. Passionate about their work, they are committed to welcoming you with a smile and to meeting your needs in order to make every moment with us a special one. Lucille - Guest Experience Department

Just perfect location and need a lot of Room supplies and regarding the price the breakfast must became with the room and Requires reasonable and appropriate room space.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Just perfect location and need a lot of Room supplies and regarding the price the breakfast must became with the room and Requires reasonable and appropriate room space.

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Other web-users rate our hotel

  • 3,050 reviews 9.6/10 Location
  • 3,937 reviews 7.6/10 Room
  • 4,452 reviews 8.3/10 Service
  • 19 reviews 7.4/10 WiFi
  • 1,273 reviews 9.1/10 Breakfast
  • 1,070 reviews 8.4/10 Food
  • 1,029 reviews 5.9/10 Cleanliness
  • 748 reviews 4.2/10 Value

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