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Pullman Paris Eiffel Tower Hotel 4 stars

Customer review rating 4.2/5 7,341 reviews
Pullman Paris Eiffel Tower
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+ 23 Services
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Hotel extras

  • A stone's throw from the Eiffel Tower, the Trocadero and cruises on the River Seine

  • A 10-minute walk from Beaugrenelle shopping center

  • Direct access via the "Le Bus Direct" shuttle bus from the major airports

  • La Vinoteca: A large selection of fine wines served by the glass

  • An exceptional vegetable garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Jogging track (Nearby)
Business services
  • 25 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015
paris
france

Tel: +33144385600

Fax: (+33)1/44385610

Contact email

Check-in from 14h00

Check out up to 11h00

  • PARIS TOUR EIFFEL :   42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE :   6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL :   RER C CHAMP DE MARS - TOUR EIFFEL

  • By plane

    CHARLES DE GAULLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 16.5km / 10.25 miles

  • By train

    GARE DU NORD At 6.3km / 3.91 miles

  • By train

    GARE MONTPARNASSE At 3.7km / 2.3 miles

GPS :48.855976, 2.293221

Our accommodations

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

CLASSIC ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 1 King Size Bed, Garden View, Balcony

  • Max. number of persons: 3
  • Area: From 27m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View, Balcony

  • Max. number of persons: 3
  • Area: From 27m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Eiffel Tower View

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR ROOM, 2 Single Size Beds, Eiffel Tower View

  • Max. number of persons: 2
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 king size bed, Trocadero view, Eiffel Tower view frm balcony

  • Max. number of persons: 2
  • Area: From 32m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 2 single beds, Trocadero view, Eiffel Tower view frm balcony

  • Max. number of persons: 2
  • Area: From 32m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 king size bed, 1 single sofa, Trocadero view, view of Eiffel Tower from balcony

  • Max. number of persons: 3
  • Area: From 32m²

DELUXE ROOM, twin beds, 1 single sofa, view of Trocadero, view of Eiffel Tower from balcony

  • Max. number of persons: 3
  • Area: From 32m²

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds, Garden View

  • Max. number of persons: 4
  • Area: From 52m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, 1 Sofa Bed for 2 children

  • Max. number of persons: 4
  • Area: From 43m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

TROCADERO SUITE, 1 King Size Bed, 1 Single Sofa Bed, Eiffel Tower View from the Balcony

  • Max. number of persons: 3
  • Area: From 72m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

EIFFEL SUITE, 1 King Size Bed, Top Floor

  • Max. number of persons: 2
  • Area: From 110m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

FRAME

Type of cuisine: International

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 25

  • Maximum size: 430 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,341 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,284 reviews

A disappointed visit with poor courtesy

Customer review rating 4.2/5

Jacky L. Couples - 20/02/2020 Confirmed reviews ALL

As a accor plus platinum member, I can’t believe that breakfast is not included in the room package or given for free. Besides, I do not feel being welcomed by the hotel service team (no bellboy to help carry my luggage, no person to open taxi or greet incoming guests). More importantly, it took me nearly 30 mins to check in and check out, which is so unacceptable as a platinum member without a dedicated channel. The front desk staff also shows no professionalism by not taking the initiative to upgrade my room. It is for me to ask the staff why there is no upgrade. I’m hugely dissatisfied in a pullman hotel which is at the centre of tourism.

Well located

Customer review rating 4.2/5

Amit K. S. Families - 20/02/2020 Confirmed reviews ALL

Staff is arrogant

Great view, helpful staff.

Customer review rating 4.2/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Unlike most of Paris, the staff here was friendly and helpful. Would definitely stay again.

Dear Guest, Thank you for taking the time to answer the guest satisfaction survey about your stay at the Pullman Paris Tour Eiffel. We are glad that you were satisfied with your stay and appreciate your compliment on our staff. Thank you again for sharing your experience and we look forward to welcoming you again soon. Best regards, Patrick Arnoult General Manager

well located good stay

Customer review rating 4.2/5

Marcus B. Couples - 19/02/2020 Confirmed reviews ALL

fantastic, staff very helpful and polite and facilities were amazing.

Dear Guest, Thank you for answering the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. We are truly happy that you had a great stay and hope to have the opportunity to welcome you again soon. Sincerely, Patrick Arnoult General Manager

Best experience ever in Paris, helpful staff, great location with the view of eiffel tower.

Customer review rating 4.2/5

April Friends - 19/02/2020 Confirmed reviews ALL

They are very accommodating, welcoming us even we are still outside about to go inside the hotel, they are very friendly, helping us with luggage, they have time to greet the guests and smile. Kuddos to the owner and the management for providing enough staff to greet each guess and say goodbye.

Dear Guest, Thank you for your kind words about your stay at the Pullman Paris Tour Eiffel. We are truly happy that you enjoyed the location of our hotel, the view of the Eiffel Tower and the service we provided. Your compliment is really appreciated. We hope to welcome you again soon. With kind regards, Patrick Arnoult General Manager

Well located.

Customer review rating 4.2/5

Julio M. Couples - 19/02/2020 Confirmed reviews ALL

Upon arrival, greeting was very excellent and welcomed. We were checked-in early from a very long flight. Our luggage's were taken to our room. Room was very nice and cleaned on the first day. Staff was very nice and polite. Stayed for four nights. Main issue we had was the refrigerator would not open. I called guest service, spoke to Patrick. He mention he would send a tech to fix the issue. Technician never came. Called the guest services for the second time based of the refrigerator not opening. Once again, they mention an tech will be there shortly on the first day. Tech never came. I had to place some of the drink outside the balcony because it was 40 degree. On the 2nd day, I spoke to one of the staff Patrick at the front desk services, and explained issue of refrigerator, and tech never came to our room within the two times I called guest service. Patrick did mention he was going to send to tech to resolve issue. Once again, I never receive a tech after I waited in the room after third attempted. I just left it and did not bother calling back again. Within the four nights. The refrigerator was never fix or resolve. On the third day, my wife called to order breakfast. we did not have any meal of breakfast in our room to order. The person my wife spoke to was very rude over the phone because she was asking what kind of breakfast do they served. The person stated, don't you have a meal there to look at what breakfast we serve with a attitude. The person sounds very bother when he was taking my wife order of breakfast. The breakfast was delivered to our room, and the breakfast the very well-organized and delicious. For the most part, our room was nice and cleaned for the four nights stayed. The minor issue we had our key cards were not working for the 02/14/2020 when we were try to walk to our room. Key card would show deactivate, so the hotel staff were able to re-activated key cards. The hotel was well located, and we had amazing view. Last day, checked-out was a very nice smooth.

Good stay, enjoyed the tour view !

Customer review rating 4.2/5

El Couples - 18/02/2020 Confirmed reviews ALL

Everything was good, the room was clean and the view was magnificent. The only worry was the continental breakfast which wasn’t good enough. Definitely will be back to the hotel and hopefully next time we will have a delicious breakfast.

Dear Guest, Thank you for taking the time to evaluate your stay at the Pullman Paris Tour Eiffel. We really appreciate your positive feedback and are glad that you enjoyed the view and our rooms. We took note of your remark concerning the breakfast and sincerely apologize. Would you please let us know some details about it so that we can take appropriate measures to improve our guests experience ? You can write directly at the following mail-address : H7… Looking forward this information. Sincerely, Patrick Arnoult General Manager

Great locations, friendly service

Customer review rating 4.2/5

Niketa E. Families - 18/02/2020 Confirmed reviews ALL

Great location, friendly service, clean rooms and space.

Dear Dear Guest, Thank you for answering the guest satisfaction survey about your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed the location of our hotel, the service we provided and the cleanliness. The satisfaction of our guests is our priority;therefore your feedback is very important to us. We took note of your remark regarding the WiFi and will fix this issue as soon as possible. We hope to welcome you again soon. Sincerely, Patrick Arnoult General Manager

Great location!

Customer review rating 4.2/5

Elizabeth D. Families - 17/02/2020 Confirmed reviews ALL

Awesome view with great customer service!

Dear Guest, Thank you for your comment regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive such a positive feedback. We will share your feedback with our team, it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Arnoult General Manager

Excellent service,great breakfast and room comfortable with prime view of Eifel tower.

Customer review rating 4.2/5

Neil W. Couples - 17/02/2020 Confirmed reviews ALL

Very pleased with coffee station in room as well as assistance with umbrella for rain.Good location for Metro for sightseeing.

Dear Guest, Thank you for taking the time to answer the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. It's a pleasure to receive such a positive feedback. We really appreciate your compliments on our service, our breakfast and the view of the Eiffel Tower. We hope to have the opportunity to welcome you again. Sincerely, Patrick Arnoult General Manager

Great hotel , close to Eiffel Tower

Customer review rating 4.2/5

M. R. Couples - 17/02/2020 Confirmed reviews ALL

Everyone on your staff was great. Your bar area was a bit disappointing. The service for drinks was very slow. Seems there was some confusion with your bartenders.

Dear Guest, Thank you for rating your stay at the Pullman Paris Tour Eiffel. We are quite happy that you enjoyed your stay with us. Your compliment on our staff is really appreciated. We take note of your remark regarding the service at the bar and sincerely apologize. Be assured that we will take appropriate actions to improve our service. We hope to have the pleasure to welcome you again during your next time in Paris. Best regards, Patrick Arnoult General Manager

Near Eiffel.

Customer review rating 4.2/5

Pipat T. Business - 16/02/2020 Confirmed reviews ALL

Good location.

Dear Guest, Thank you for taking the time to rate your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed your stay with us. We take note of your comment regarding the choice at breakfast and the food at our restaurant Frame. Be assured that we will share your comment with the respective services to take appropriate measures. We hope to have the opportunity to welcome you again. Sincerely, Patrick Arnoult General Manager

Perfect location and friendly staff

Customer review rating 4.2/5

Wonderful S. A. P. P. T. E. Families - 13/02/2020 Confirmed reviews ALL

Perfect location, spacious room, super clean and good room service.

Dear Guest, Thank you for sharing your experience about your stay at the Pullman Paris Tour E.. We are glad that you had a great stay with us and really appreciate your compliments. We hope to have the opportunity to welcome you again soon. Sincerely, Patrick Arnoult General Manager

Well Located with Average Services

Customer review rating 4.2/5

Samer R. Couples - 13/02/2020 Confirmed reviews ALL

The front desk staff were very friendly, yet this was not the case with the remainder of the staff. The quality of the food for the room service was bad. The breakfast had a good variety with average quality. The check out process was very long. It took more than 30 minutes to check out.

Dear Guest, Thank you for taking the time to share your experience about your stay at the Pullman Paris Tour Eiffel. We regret that you weren't satisfied with your stay. We took note of your remarks concerning our Welcome Desk, the cleanliness and the breakfast and sincerely apologize for the inconveniences this may have caused. Be assured that we will share your comment with the respective services to prevent future occurrences and to improve their quality. We hope you won't keep a bad memory of your stay and wish to have the opportunity to welcome you again in order to provide you with the experience you were expected. Sincerely, Patrick Arnoult General Manager

Wonderful place to stay with friendly staffs

Customer review rating 4.2/5

Zharif Z. Couples - 11/02/2020 Confirmed reviews ALL

Best service, best view, best location, best value for money

Dear Guest, Thank you for your comment following your stay at the Pullman Paris Tour Eiffel. It's a pleasure to receive such a positive feedback. We are glad that you enjoyed the service we provided, the view and the location of our hotel. We look forward to welcoming you again. Sincerely, Patrick Arnoult General Manager
Customer review rating 4.2/5

Karen T. (. V. Families - 11/02/2020 Confirmed reviews ALL

Thanks to Lillian, Anais & Alex my stay was magnificent! This was my first visit to Paris, I was so overjoyed by the excellent customer service from Lillian & Anais, I literally burst into tears! This was a dream come true! Alex was extraordinary with helping my sister & myself plan our late afternoon & evening of events, considering we were only in Paris over night. When we returned from our excursions, Alex & Anais surprised us with Eifel Tower chocolates & a souvenir.

Dear Guest, Thank you for sharing your experience about your stay at the Pullman Paris Tour Eiffel. It's a pleasure to receive such a positive feedback. We really appreciate your compliments and are truly happy that you had a great stay. Be assured that we will share your message with our team. Thank you again for your kind words and we hope to have the opportunity to welcome you again during your next time in Paris. Kind regards, Patrick Arnoult General Manager

Chaotic and desorganized

Customer review rating 4.2/5

M. Couples - 10/02/2020 Confirmed reviews ALL

We had booked very well in advance, even online check in. In the end we had to wait 3 hours to get a room. Only stayed on night, and then relocated to Terass Hotel Montmatre . Cheaper but way better

Dear Guest, Thank you for your feedback about your stay at the Pullman Paris Tour Eiffel. We regret that you weren't satisfied with your stay and sincerely apologize for the inconveniences you encountered during your stay. The satisfaction of our guests is our priority; therefore your feedback is very important to us. Would you please give us more details about the incidents, so that we can take appropriate measures to improve our service? You can write directly at the following mail-address: H7… Looking forward to your answer. Kind regards, Patrick Arnoult General Manager

Great Location

Customer review rating 4.2/5

Jon A. C. Families - 10/02/2020 Confirmed reviews ALL

I booked the suite balcony with Eiffel tower view and i was not disappointed with the room. the room was huge. the only thing i didn’t like was the breakfast buffet because it didn’t have that much selection of food choices. Also we rented a car during our stay in Paris and was surprised that they didn’t have free parking in the hotel so we had to pay a lot of money for parking. Other than that i enjoyed our stay and will. definitely come back.

Dear Guest, Thank you for rating your stay at the Pullman Paris Tour Eiffel. We appreciate your feedback and are truly happy that you enjoyed your stay. We took note of your comment regarding the choice at breakfast and the price of the parking and sincerely apologize for the inconveniences this may have caused. It belongs to an external provider, independent of the hotel. Be assured that we transmit your comment to them. We look forward to welcoming you again. With kind regards, Patrick Arnoult General Manager

Good Stay

Customer review rating 4.2/5

Rajeev K. Business - 08/02/2020 Confirmed reviews ALL

The hotel is at the right location next to Eiffel tower. So it was easy to visit the tower and also take boat tours.

Dear Guest, Thank you for taking the time to answer the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. We are truly happy that you enjoyed your stay with us. It is a pleasure to receive such a positive feedback. We hope to have the opportunity to welcome you again. With kind regards, Patrick Arnoult General Manager

beautiful view

Customer review rating 4.2/5

Jia F. Friends - 07/02/2020 Confirmed reviews ALL

Well located, easy public transportation, very close to the Eiffel Tower. We stayed for one night with a balcony room.

Dear Guest, Thank you for taking the time to rate your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed the location of our hotel and the view of the Eiffel Tower. We hope to have the opportunity to welcome you again during your next time in Paris. Best regards, Patrick Arnoult General Manager
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