Pullman Paris Eiffel Tower Hotel 4 stars

I have to say when looking at this hotel it had promise, but it turned out I was very disappointed, the walls are so thin you can hear every noise made, the room above us made so much noise we could not sleep most of the night I mean you can hear everything not good. Our next problem is that some man from security lectured myself and my wife on how to wear our hoodies, I was so upset, if there is a hoodie policy then it needs to be explained when booking rooms at this bad hotel, The best option will be from AccorHotels to sell this hotel off so the brand can keep its good name, if you are reading this please do not stay here.

The view was lovely but simply not worth the money as the thing to hold the shower was loose so it kept falling out, the skirting on the floor was ripped so it was hanging off. With the price of the room you expect everything to be up to standard. On arrival we were told that 240.00 Euro would be held on our card until departure, we were not aware of this before arrival.

Very relaxing! Just what we needed!

Service as ever by the Pullman(s) excellent. There was a problem with the shower (pressure of water and alignment) which I mentioned to three different people during my stay and was not fixed.

The Eiffel Tower view was amazing and the customer service by a turkish guy called baba was fantastic. However, i could her the sound of other guests and their bathroom water when they run it as if it was my bathroom. Hence the room was not quiet at all.

I appreciate the warm hospitality that I received upon my arrival at the reception. The only regret is that in spite of my request to have a bathtub, I was provided with an open shower room without any acknowledgement of the receipt of my request. I would like to avoid such a room in the future.

Location was superb. The room and balcony was good size warm clean. Although our mini bar didn't open even after asking 3 times and my credit card being taken. It didn't spoil it at all staff the hotel was perfect. Came for my daughters 18th 10 out of 10

The view of the Eiffel Tower from the hotel balcony was amazing.

Room cold on arrival. After activating heating ok for the rest of my stay.

be at hotel 12noon have to wait until 3:40 to check in, tell me 2pm is the check in time.then at 2pm the room is not ready, tell me if you want high floor then has to wait otherwise the ground floor can be ready soon. and the que at counter is long only one receptionist is available for work. and second day was raining, no available umbrella for lending to the hotel guests. tell me very limited umbrella is available. what the .... wondering how much is an umbrella the hotel only can own few of them. bad experiences

Very expensive (close to 480 EUR for the night) for what it is...especially for a room where you can't even enjoy a proper shower as there is no pressure... I signal this at check out but that was apparently not chocking enough or not consider serious enough to receive a small compensation... Aside that you manage to charge my credit card an extra 500 EUR which now gonna take few weeks to recover....great job...not the standard I was expecting

Richad, made our stay and experience wonderful. Excellent customer service, nothing we asked for was not possible.

Slightly slow booking in process. Otherwise all v good. Bathroom very very small.

first we asked more higher room but it wasnt changed and when i used breakfast. they guided us to very crowded and small space but other people guided more spacious seats even they were same people(2 people)

Great