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Pullman Paris Eiffel Tower Hotel 4 stars

Customer review rating 4.3/5 7,567 reviews

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Pullman Paris Eiffel Tower
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+ 23 Services
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Hotel extras

  • A stone's throw from the Eiffel Tower, the Trocadero and cruises on the River Seine

  • A 10-minute walk from Beaugrenelle shopping center

  • Direct access via the "Le Bus Direct" shuttle bus from the major airports

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • Adapted catering: in-room, on terrace, or in lounge with Eiffel Tower view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursionsPaying
  • Jogging track (Nearby)
Business services
  • 25 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015
paris
france

Tel: +33144385600

Fax: (+33)1/44385610

Check-in from 14h00

Check out up to 11h00

  • PARIS TOUR EIFFEL :  42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE :  6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL :  RER C CHAMP DE MARS - TOUR EIFFEL

  • By plane

    CHARLES DE GAULLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 16.5km / 10.25 miles

  • By train

    GARE DU NORD At 6.3km / 3.91 miles

  • By train

    GARE MONTPARNASSE At 3.7km / 2.3 miles

GPS :48.855976, 2.293221

Our accommodations

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

DELUXE ROOM, 1 king size bed, Trocadero view, Eiffel Tower view frm balcony

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 king size bed, 1 single sofa, Trocadero view, view of Eiffel Tower from balcony

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft

DELUXE ROOM, 2 single beds, Trocadero view, Eiffel Tower view frm balcony

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, twin beds, 1 single sofa, view of Trocadero, view of Eiffel Tower from balcony

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft

CLASSIC ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 1 King Size Bed, Garden View, Balcony

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View, Balcony

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Eiffel Tower View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Eiffel Tower View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds, Garden View

  • Max. number of persons: 4
  • Area: From 52 m² / 560 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

FRAME

Type of cuisine: International

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 25

  • Maximum size: 430 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,567 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,315 reviews

Not staffed to be open during COVID

Customer review rating 4.3/5

Mike C. Couples - 31/07/2020 Confirmed reviews ALL

The staff was simply not able to provide the level of service expected at a premium hotel. On several attempts, the staff did not answer the phone for reception, room service or house keeping. Reception was overwhelmed with guests checking and and out. We had to go down to the lobby and ask the security guard to make requests to the hotel staff. The staff was friendly, but clearly stressed. The concierge was helpful, but he had limited access to his systems to book attractions.

Good views over Paris

Customer review rating 4.3/5

Alban M. Solo - 28/07/2020 Confirmed reviews ALL

Straightforward stay, nothing special to report except that we should be advised in advance that a number of amenities are not available in the room (cutlery, glasses, etc) probably because of the COVID situation.

Well located, But not a good customer service

Customer review rating 4.3/5

Magi Families - 23/07/2020 Confirmed reviews ALL

Room was not well made, There was no toiletteries provided, Mini bar was empty.Not a great experience

It was just lovely!

Customer review rating 4.3/5

Vicki Families - 21/07/2020 Confirmed reviews ALL

We loved our stay here. Food was excellent! View was amazing! Room was spacious and clean. Plus parking on site. Would absolutely stay here again!! Thank you

Dear Madam, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Arnoult General Manager

You shared your dream, and give to the others, the desire to escape.

Customer review rating 4.3/5

Grégory Solo - 16/07/2020 Confirmed reviews ALL

Voir mon avis sous: https://www.tripadvisor.fr/ShowUserReviews-g187147-d197985-r76…-Pullman_Paris_Tour_Eiffel-Paris_Ile_de_France.html?m=19905

Everything ok except the deposit part

Customer review rating 4.3/5

My N. I. N. I. Couples - 16/07/2020 Confirmed reviews ALL

The hotel is great but there is a big problem with the deposit. Stop asking for one or ask for less money. If the room is 300 euros per night, don't ask for a 200 euros deposit.

Great view, poor service

Customer review rating 4.3/5

Anonymous Couples - 16/07/2020 Confirmed reviews ALL

The view of the Eiffel Tower from the hotel was fantastic. But the breakfast service was not very good. The staff didn't bring the fruit salad to us alone, and they never say sorry and never explained what was included in the breakfast. I felt the hotel's service was very racist.

Good stay

Customer review rating 4.3/5

Dominique B. Solo - 16/07/2020 Confirmed reviews ALL

Excellent

Fantastic location with a view of Effiel Tower

Customer review rating 4.3/5

Eniko C. S. Solo - 22/03/2020 Confirmed reviews ALL

This was my first stay at the hotel and I stayed 3 nights. As I arrived early morning prior to check in time the front desk staff was very accommodating in giving me access to the hotel gym so that I was able to shower and change, before hitting the Paris sites ahead of the afternoon check-in and stored my luggage. I later checked in the afternoon. Check in process could be refined as the location for the breakfast wasn’t explained nor the option given for me to be able to go have breakfast in the hotel restaurant prior to check in even though I had just landed after a 14 hr flight. The room view of the Eiffel tower was fantastic and I was in awe of how close the hotel location was to the tower. The king bed wasn’t too comfortable unfortunately, as it as a tad too firm. Only thing missing in the room was a safe to be able to store personal belongings. I have stayed at many hotels and this was the first one that didn’t have a safe in the room. The front desk, concierge, room service staff was lovely and made my stay a pleasant one. Fitness gym was great too. Only a few things needed tweaking but highly recommended hotel not only was it great service and great staff all round but fantastic location. I would definitely return again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. But we take note that yoou enjoyed your stay in Paris. and we shall share your nice comments with the room service and the concierge team. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. To aswer your comments, there is a safe in all our bed rooms, in the storage space. The bed is a Sofitel bed, that is to say a Deluxe quality bed. As for the wifi connection, the information has been given to our techhnical team to check it in your bedroom. For what concerns your check in, a message will be given in order to be careful regarding all the informmation to be given to our guests. It is possible that the welcomer who made your checkin was a new member of our staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you during your stay in Paris. Staying at your disposal for any further information. Best regards Patrick Arnoult General Manager

Excellent location and service

Customer review rating 4.3/5

Mark H. Couples - 22/03/2020 Confirmed reviews ALL

Great customer service and very nice rooms. Super clean, modern and comfortable.

Dear Guest, We very much appreciate your nice comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share it with our team as it will serve as an encouragement to all of them who strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the great pleasure to welcome you back. Best ergards from all our team Patrick ARNOULT General Manager

Excellent location, beautiful room with iconic views

Customer review rating 4.3/5

Dawn S. Families - 21/03/2020 Confirmed reviews ALL

Requested an early check in, which was gratefully accommodated. Check in was rapid and efficient and All staff encountered were courteous and polite. The standard of the hotel was excellent and the rooms were immaculate, well presented and comfortable. it was my Daughters Birthday while we were there and she was left balloons, chocolates and a gift- a lovely and thoughtful touch. The views of the Eiffel Tower from our balcony were absolutely stunning. I would not hesitate to recommend this fabulous hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Patrick ARNOULT

Great Staff

Customer review rating 4.3/5

John T. Families - 21/03/2020 Confirmed reviews ALL

The staff did everything they could to help me visit your great city

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Patrick ARNOULT

Amazing stay

Customer review rating 4.3/5

Rebecca Families - 20/03/2020 Confirmed reviews ALL

Everything was amazing about our stay! We were greeted by Lillian such a bright joyful person. Just the person to see after a 13 hour Exhausting flight. The view from our room was just as described! We loved the location. The robes, slippers, teapot and espresso machine was a perfect touch to the room.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. Be assured that I will share them with our team, particularly with Lilian who is a very important member of the welcomers' team. I am sure that this feedback will serve as a nice encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we sincerely hope to have the opportunity to welcome you back. Please receive all the best wishes from all our team, Patrick Arnoult General Manager

Great view and very friendly staff

Customer review rating 4.3/5

Carlos O. N. Couples - 20/03/2020 Confirmed reviews ALL

Despite the fact the we were in lockdown inside the hotel, the time we were able to stay was very nice. Also they offered to refund the nights I didn't stay because of the closure of the hotel. But Expedia (Hotels.com) told me they sent an email to confirm this info, if you could give me a hand responding I would love you more :)

Dear Guest, Please, will you excuse my late answer due to the recent opening of our hotel after this exceptional Covid 19 crisis. We very much appreciate your nice comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let us know if you have note been refunded yet. In the maentime, I will check this point with our Guest Service center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Patrick ARNOULT

Perfect location, lots of restaurants, supermarkets, boulangeries.

Customer review rating 4.3/5

Ines R. Families - 16/03/2020 Confirmed reviews ALL

The room was lovely, bed was extremely comfortable, great, great shower, not tiny like other others, staff at the hotel extremely helpful, friendly, courteous, perfect employees to have at a hotel that are always willing to assist with questions, the hotel has an amazing group of employees at the Lobby. My only complaint is the wifi, extremely poor or not working at all whatsoever, and 1am, it's shut down, doesn't work anymore, that is very wrong. There was a few nights I couldn't fall asleep because of the time change and wanted to do some work, the wifi was NOT working at all, it's the hotel administration that failed there, that's why I can't give you a 10. The employees were amazing, regarding that, they are an incredible group of great employees.

Dear Guest, Thank you for taking the time to share you comments regarding your stay at the Pullman Paris Tour Eiffel. We take note that you appreciated your stay we us. Be asured that we shall check the wifi of your bed room. We hope that this inconvenient won't deter you from coming back and that you will give us the opportunity to better serve you during your next stay in Paris. Best regards Patrick ARNOULT General Manager

Incredible!

Customer review rating 4.3/5

Cameron C. Couples - 16/03/2020 Confirmed reviews ALL

From the second we walked through the revolving doors, all the way up until checkout, me and my girlfriend had the most amazing stay! All the staff greeted us with a warm, welcoming smile and couldn’t have been anymore helpful. Our room was so much better than we ever could’ve imagined with every minor detail thought of! Having a balcony on the 8th floor also made for some wonderful pictures. The Alexa AI system in our room was incredibly versatile and helped us in many ways, from recommending restaurants, to teaching us French all the way up to getting us some more shampoo. Overall, to sum up our stay- We’ll definitely be coming back!

Customer review rating 4.3/5

David T. Couples - 16/03/2020 Confirmed reviews ALL

Everything we hoped for and more. Great staff, great location, rooms were very comfortable and well pit together.

Dear Guest, Thank you so much for your comments regarding your stay at the Pullman Paris Tour Eiffel. We are quite happy that you could fully enjoy it . Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back. Best regards from all our team. Patrick ARNOULT General Manager

Great view and great hotel!

Customer review rating 4.3/5

Lisa F. Families - 16/03/2020 Confirmed reviews ALL

Stayed 6-days and 5-nights and enjoyed all the amenities provided.

Well located, friendly staff

Customer review rating 4.3/5

Catherine Friends - 13/03/2020 Confirmed reviews ALL

Great

Great location

Customer review rating 4.3/5

Martinet Couples - 11/03/2020 Confirmed reviews ALL

Great location directly by the Eiffel tower, 2mins walk from RER C station/tour buses, taxis outside whenever needed - very easy to get around

Dear Martine T, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed our location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Arnoult, General Manager.
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