Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,697 reviews

Pullman Paris Eiffel Tower - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

  • ALLSAFE-certified: health and safety guaranteed

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Frame Restaurant & Bar

Non contractual photo

Chic & relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri & Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,697 reviews

TripAdvisor Rating  4.0/5  3,944 reviews

Certificate of excellence 2023

Excellent hotel and position

TripAdvisor rating 5.0/5

Beep123 TripAdvisor review

Beautiful hotel. Amazing balcony view of the tower itself. Breakfast buffet was lovely as well. Perfectly situated and we could park our car at the neighbouring hotel. The hotel was situated really well for the tower and we walked to the town and also to the boars for a trip down the river.

Amazing, insane view

TripAdvisor rating 5.0/5

Molly J Couples - TripAdvisor review

We booked - ‘DELUXE ROOM, high floor, 1 king size bed, 1 sofa bed, balcony, Eiffel Tower’ had an AMAZING view soooo worth it. My partner arranged champagne and flowers with the hotel via email prior to our arrival which he says was simple to do. Hotel let us check out late and store our bags until flight. The hotel made such an effort for Valentine’s Day with decorations in main reception too, cannot fault it. Very clean, great experience.

Horrible Paris Experience

TripAdvisor rating 2.0/5

josedR4993YC TripAdvisor review

I regret staying at this hotel and paying so much for such a bad stay and experience. There was a stron, foul, marijuana stench permeating the whole second floor corridor. It was so bad, My wife had to cover her nose whenever we went out or came back in, as soon as we entered the hallway. I tried to put up with it, but by the 4th night, hearing my wife complain about it, I went and had us moved to another floor. In the rooms, the mattress was so hard, I left with a bad back pain after sleeping there six nights. The shower was horribly small for a guy my size (6'2, 230 lbs.), and it being a tub style shower, it was also hard (and dangerous) to get out of. We tried the roof bar, but with a limited menu selection and 25 Euros for a glass of wine, we opted not to stay and left. So, next time we travel to Paris, if ever, we will not be staying at this hotel at all! But wait! The worst of it all, was that at the time I made the reservation online, one of the deciding factors was that the hotel listed an airport shuttle as one of its amenities. So, being cost-conscious, of course I liked that! But imagine the disappointment when just before our flight, we were told they do not provide an airport shuttle and that it would cost us 60 euros for a one way trip! And if we used their "recommended partner", it was going to be 130 euros one way! Can anyone say rip off? I ended up paying over 12 euros each, to ride the RER to the hotel. I then bought the Navigo easy card for the week for both of us, at a cost of 70 euros. The thing is, you will not be lugging all your luggage up and down stairs when you want to catch your flight home! So, our dream trip turned into a nightmare, because of all this, and the fact that French people are just plain rude and quazi-hostile. I will never return! I am so happy to be back home in the U.S.A.!! God bless America!

Amazing stay!!!

Customer review rating 5.0/5

Freddy A. Couples - Confirmed reviews ALL

The stay here was amazing. The staff at the front desk was very friendly and helpful. They even went a little further to make my wife's birthday a little extra special by arranging a set up of macaroons, champagne, and a birthday card for her.

Dear guest, Thank you for choosing Pullman Paris Tour Eiffel for your stay. We are delighted that you had an amazing experience with us. We appreciate your kind words and hope to welcome you back soon. Lucille - Guest Experience

Worst service ever as they do not respond to any communication.

TripAdvisor rating 1.0/5

FarAway39354251850 TripAdvisor review

This has been the WORST hotel experience ever. I have been trying to contact the Pullman Paris Eiffel Tower for over 3 weeks now and they barely respond to emails every 3 to 4 days, and even then, they are of no help as they just pass it on and reply again within 4 days. I want to book for 13+ delegates and they just do not seem to WANT the business. This after phoning and emailing. I am in the business of travel and this has been the first time a "world class hotel group" has disappointed me so much that I would rather not even bother!

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Other web-users rate our hotel

  • 2,960 reviews 9.4/10 Location
  • 3,868 reviews 7.6/10 Room
  • 3,837 reviews 7.8/10 Service
  • 27 reviews 5.4/10 WiFi
  • 1,049 reviews 8.8/10 Breakfast
  • 1,019 reviews 6.1/10 Cleanliness
  • 767 reviews 7.9/10 Food
  • 751 reviews 3.8/10 Value

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