Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.2/5 1,972 reviews

Hotel extras

  • Close to the Eiffel Tower & Seine cruises and 10 min from Beaugrenelle Mall

  • Rooms and Suites with Eiffel Tower view

  • Ideal for families: family rooms, Escape Game & Family Brunch every Sunday

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • Frame features colorful street art and an inventive menu of fresh produce

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Frame Brasserie

The FR/AME brasserie has an open kitchen, private space, bar, vinoteca and terrace. It offers a unique, creative experience. Inventive menu based on fresh produce combined with spicy notes.

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Our accommodation(s)

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,972 reviews

TripAdvisor Rating  4.0/5  3,809 reviews

Great location, lovely staff

Customer review rating 5.0/5

Tracey A. V. Families - Confirmed reviews ALL

The rooms were lovely and the service was friendly and professional. All staff were really helpful. Breakfast was delicious!

Well located, room extremely comfortable

Customer review rating 4.5/5

Kelsen G. Couples - Confirmed reviews ALL

I stayed in a room with balcony and Eiffel view. Extremely comfortable and week located. The staff was extremely friendly and helpful.

Wonderful hotel

TripAdvisor rating 5.0/5

susannahu85 TripAdvisor review

We visited Paris on our European adventure in January (low season) with my infant son and husband. The hotel is nicely situated within a block or so of the metro station and is steps away from the entrance of the Eiffel Tower complex. We were not blessed with a view of the tower, but that is a selling point. Versailles metro stop is just down the street. The staff is all very nice and the rooms are clean if a little bit small for our family of 3. Room service is prompt and daily and they refill the waters every day (which is very important for this breast feeding mom). There is no difficulty communicating in English. The breakfast is the highlight of the trip - the baguettes, the chouquettes, the financiers, the scrambled eggs, smoked salmon, hand squeezed orange juice etc. Food is fresh and wonderful and complemented by amazing service. Staff took wonderful care of us and I wish I could remember everyone's name by heart - they all loved my son and were always ready to entertain him. Celine especially took good care of us every morning. Some cons of this hotel - the dinner options around the area are so so - incredibly touristy and rather pricy. We opted to go past champ de mars around Pl Joffre. Brasserie Le Suffren especially was my favorite. Food was impeccable but might be a tad difficult if you don't speak French. Secondly, the typical tourist areas are all a bus ride or subway ride away - ie. Louvre, Notre dame etc. but not too far. Just additional things to keep in mind. Bathroom is a little bit cramped.

Great location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

This hotel was nice, cozy, beautiful atmosphere. The staff were very kind. The restaurant was beautiful and the food was tasty. The only down side, restaurant service was very slow. Took nearly 20 minutes to get menus and even longer to order food. My last night there, it took nearly an hour to get my menu after I asked. Once I got the menu I waited another 20 minutes to have someone return to take my order. I ended up leaving to eat elsewhere as I had another engagement.

Poor Client Service

Customer review rating 1.5/5

Ariadni G. Business - Confirmed reviews ALL

We didn't have hot water & heating - the corridor outside our room was warmer than the room - and we communicated this from the first day and repeating it every day. The second day a technician managed to provide hot water but only for this time. And when we contacted the reception and guests relations, no one came back to us. Moreover, the water in the refrigerator was not replaced when we finished the bottle the first day, as well as the tissues in the bathroom and the toilet paper. Furthermore, the bed was poorly made, with our feet touching the mattress under the sheet.

Dear Guest, Thank you for taking the time to share your thoughts on the Pullman Paris Tour Eiffel. We are sorry to learn that your experience at the Pullman Paris Tour Eiffel did not live up to your expectations. This is not the memory we wish to offer to our guests.  We take our guests' comments seriously to improve the quality of our services. Again we do apologize. At check out your points raised as also been taken seriously by our management. We hope to regain your trust within an Accor property. Séverine - Guest Experience Manager.

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Other web-users rate our hotel

  • 1,990 reviews 9.3/10 Location
  • 2,691 reviews 7.6/10 Room
  • 2,524 reviews 7.5/10 Service
  • 32 reviews 5.1/10 WiFi
  • 686 reviews 6.4/10 Cleanliness
  • 682 reviews 8.1/10 Breakfast
  • 468 reviews 3.4/10 Value

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