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Pullman Paris Eiffel Tower Hotel 4 stars

Customer review rating 4.3/5 8,080 reviews

ALLSAFE approved hotel

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Pullman Paris Eiffel Tower
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+ 12 Services

Hotel extras

  • Close to the Eiffel Tower & Seine cruises and 10 min from Beaugrenelle Mall

  • Rooms and Suites with Eiffel Tower view

  • Bedrooms and Suites with Eiffel Tower view

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • Pop-up restaurant all summer: Frame Rooftop has superb Eiffel Tower views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Babysitting on request
  • Boat excursions Paying
  • Jogging track (nearby)
Business services
  • 25 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015 paris
france

Tel: +33144385600

Fax: (+33)1/44385610

Check-in from 14h00

Check out up to 11h00

  • PARIS TOUR EIFFEL :  42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE :  6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL :  RER C CHAMP DE MARS - TOUR EIFFEL

  • By plane

    CHARLES DE GAULLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 16.5km / 10.25 miles

  • By train

    GARE DU NORD At 6.3km / 3.91 miles

  • By train

    GARE MONTPARNASSE At 3.7km / 2.3 miles

GPS :48.855976, 2.293221

Our accommodation(s)

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

Our restaurants and bars

Frame

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Non contractual photo

BAR

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 25

  • Maximum size: 430

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,080 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,409 reviews

Good 4 star hotel located next to the Eifel Tower

TripAdvisor rating 4.0/5

peegee3000 28/07/2021 TripAdvisor review

I'm used to staying at a lot of Sofitel hotels all around the world, but I opted for this Pullman hotel for practical reasons. Check-in was ok, but could have been a bit warmer given the fact that I'm Gold status (and nearly Platinum status) at Accor. I got my free upgrade to a deluxe room (after asking for it mtself). The room was spacious with a big, comfy bed, a big bathroom with nice rain shower and a small balcony which had an amazing view on the Eifel Tower. I had a Nespresso coffee machine in my room but unfortunately no real Nespresso capsules (the ones provided were some sort of bio coffee and tasted horrendous). There were some complimentary bottles of Evian and Badoit but still, due to corona measures, an empty minibar. I'm used to having complimentary bathing products from Hermés when I'm staying at the Sofitel, but unfortunately here I didn't get any of them. My friend and I visited the hotel rooftop bar which offered an even more incredible view of the Eifel Tower. Cocktails and service in the bar however were really bad AND overpriced. Sleep quality was good : for a hotel this big, there was hardly no night noise at all. I might stay at this hotel again in the future, but still prefer the 5 star rooms, service and amenities of the Sofitel hotels.

No better spot to stay near the Eiffel tower

Customer review rating 5.0/5

D. K. Families - 24/07/2021 Confirmed reviews ALL

This hotel is very comfortable for Americans, and I really can’t imagine a better spot from which to visit the Eiffel tower. We got a room with a balcony with a view, which was great. Easy checkout, comfortable rooms, and an excellent breakfast

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Séverine - Guest Experience Manager.

Perfect location. Great stay.

Customer review rating 4.0/5

David Families - 24/07/2021 Confirmed reviews ALL

We loved it at Pullman and we had a great stay. We had booked a suite which was great. Plenty of room, great shower and bath and a balcony with Eiffel Tower view. The only downside we experienced is that room service is not available after 2300 hours (not even for drinks). In my view that is a major minus and not something that goes along with our 24hour economy.

Dear Mr. M., We are pleased to read that your stay went well overall, and that you were able to fully enjoy your suite. However, we are sorry to hear that you were unable to use our room service. We have a restricted menu from 11pm onwards. Your comment on this matter has been reported to the relevant department and we are working on this topic. Thank you again for your feedback, it helps us to improve our customer experience. We look forward to seeing you again!

Great view from balcony

Customer review rating 4.5/5

Ras Couples - 18/07/2021 Confirmed reviews ALL

I stayed one night at the Pullman Paris and had a great view of the Eiffel Tower from my balcony. Overall an enjoyable stay. I liked the bar as well.

Dear Mr. Holmen M., Thank you for taking the time to share your experience, We look forward to welcoming you again very soon, The Pullman Paris Tour Eiffel is looking forward to welcoming you back. Séverine - Guest Experience Manager

Excellent stay, amazing view on Eiffel Tower

Customer review rating 5.0/5

Julia Families - 14/07/2021 Confirmed reviews ALL

Very professional and welcoming staff, that helps with your needs as much as they can, Nice communication within staff which is very pleasant. The room was super clean and the view on Trocadéro and Eiffel Tower were breathtaking! Love the balcony too!!

Dear Mr. O., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Séverine - Guets Experience Manager

Fantastic view of the Eiffel tower!

Customer review rating 5.0/5

Emma Business - 07/07/2021 Confirmed reviews ALL

Clean, modern, nice breakfast, cool top floor restaurant.

Dear Mrs. E., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. We will forward your message to the team. We look forward to welcoming you again very soon, Séverine - Guest Experience Manager

Great location. Excellent staff. Clean rooms.

Customer review rating 4.5/5

Patti P. Friends - 06/07/2021 Confirmed reviews ALL

My experience was excellent. I appreciated the staff’s willingness to speak English. The were each professional, accommodating, and committed to ensuring our stay was perfect. Ali, the night front desk manager deserves a special mention for his willingness to accommodate me and to ensure my stay was exceptional.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback and to see that you experience was tailored to your wish. I will share your comments with our team, especially to Ali. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Séverine - Guest Experience Manager

super location and nice, but some things could be better

Customer review rating 3.5/5

Dirk Business - 27/06/2021 Confirmed reviews ALL

this hotel is super located and the service and food is good, however there are some improvements what you would not expect in this level of hotel: - sink in the bathroom was not flushing good (had to wait always to leave the water out, before I could use it again) - program to order food on the room is not always working and the orders are not following due to a miscommunication between the system. However the food is excellent and they also recognize if there is a problem

Dear Dirk V., Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments regarding the room and the communication for ordering have been taken care of by our different hotel's departments Once again, we thank you for your comments which allow us to improve our quality of service. We hope to welcome you back at the Pullman Paris Tour Eiffel. Séverine - Guest Experience Manager

exellent location

Customer review rating 5.0/5

Petre Couples - 23/06/2021 Confirmed reviews ALL

great experience, we came for the Roland Garros grand slam, and we got to stay in the same hotel with the players. Great rooms, perfect view at the Eiffel tower, friendly staff and clean rooms. Ony problem was with the breakfast, expensive and not diversified, could be way better, but great overall.

Dear Mr. Roman P., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have of course taken into account your comment about breakfast service. I wish you a great weekend ahead and hope that we will have the pleasure to welcome you very soon. Séverine - Guest Experience Manager.

Well located, very good service!

Customer review rating 5.0/5

Angie Couples - 08/06/2021 Confirmed reviews ALL

We went for a special occasion and the staff has arranged a cute surprise in our room, with a balloon, some goodies and a card! It was very sweet of them and we appreciate it a lot! Room service was good too. The view of the Eiffel Tower from our balcony was absolutely beautiful. We were located on the 3rd floor but still the view was amazing! The breakfast buffet was complete and the service was great too! Overall the experience was perfect and we are very thankful to Pullman Paris Tour Eiffel!

Dear Mrs. E., It is such a pleasure to read your comment. We are proud and happy to have made your stay unforgettable. Your thanks have been forwarded on to the staff and we look forward to welcoming you back very soon. See you soon! Séverine - Guest Experience Manager

Free Upgrade

Customer review rating 5.0/5

Anonymous Couples - 26/05/2021 Confirmed reviews ALL

Very kind, young team and great view!

Dear Mrs D., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. We will be pleased to welcome back, Séverine - Guest Experience Manager

Very warm welcome and highly professional organization

Customer review rating 5.0/5

Philippe B. Families - 25/05/2021 Confirmed reviews ALL

The global satisfaction is not only form the stay at the hotel it self, but also for the preparation where the attention and care of the staff were already there prior our arrival to make us feel comfortable and this is really appreciate.

Dear Mr. b., We are sincerely delighted that you enjoyed our All Pullman Art Festival. Our team worked hard to create a memorable experience. We will pass on your comment to all our staff, especially Laurent. We look forward to welcoming you back to the Pullman Paris Tour Eiffel. Séverine - Guest Experience Manager

magnificent

Customer review rating 5.0/5

Anonymous Friends - 25/05/2021 Confirmed reviews ALL

we had a great stay with my friend, top staff, spacious and comfortable room, thank you to the room service team as well. we will be back this weekend or in the next few weeks. cordially S. Carré

Dear Mr. Carre, Thank you for taking the time to share your experience. We are pleased that you have enjoyed your stay. We look forward to welcoming you again very soon, Very nice day, Séverine - Guest Experience Manager

I always feel welcome

Customer review rating 4.0/5

Stefan K. Business - 06/05/2021 Confirmed reviews ALL

As I am often in the Pulmann hotel, the desk receptionist knows me by now. They are flexible and willing to do extra.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. We are delighted that you always feel welcome and recognised. We look forward to welcoming you again very soon. Séverine - Guest Experience Manager

Perfect

Customer review rating 5.0/5

Patrick G. Business - 26/04/2021 Confirmed reviews ALL

Everything was perfect

Cher Monsieur G., C'est avec grand plaisir que nous découvrons votre note et votre commentaire. Nous sommes ravis de constater que votre séjour était à vos yeux parfait ! Nous espérons vous accueillir à nouveau très vite. Séverine - Guest Experience Manager

PERSONNEL AU TOP!

Customer review rating 4.5/5

Mw Business - 10/03/2021 Confirmed reviews ALL

EXCELLENT ACCUEIL REPONSES RAPIDES DU PERSONNEL HOTEL TRES AGREABLE

Cher Monsieur W., Je vous remercie d'avoir pris le temps de partager votre expérience. Nous espérons vous accueillir de nouveau très vite. Très belle journée, Séverine - Guest Experience Manager

Review from 7feb 2021

TripAdvisor rating 4.0/5

polinaishmuratova 11/02/2021 TripAdvisor review

It was an amazing day in the hotel, with outstanding view! the only thing that I was expecting is at least a Happy birthday word, since it was my birthday on the day I stayed, and another thing is that i learnt that you cannot order food after 17 to the room, due to regulations I guess, but there was no information regarding it.

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. We are happy to see that you enjoyed your stay with us. However, we are sincerely sorry that we were unable to celebrate your birthday. Regarding the order requested after 5pm, it seems that this was a misunderstanding, as room service is available 24 hours a day. We hope that you will give us the opportunity to serve you better in the near future, and to show you how close our team can be to the details. Séverine Guest Experience Manager

Near Eiffel Tower

TripAdvisor rating 4.0/5

mstubbs002 Business - 26/10/2020 TripAdvisor review

Very well located near iconic Eiffel Tower and walking distances to Champs Elysee and Trocadero area. I found the services at the Frame Restaurant tardy and disappointing, particularly when lunching or dining. I would also advice you check your drink bill before payments. You will do well to explore other venues in and around the area.

View to write home about

TripAdvisor rating 5.0/5

krisrogers 21/01/2020 TripAdvisor review

We were at Pullman for our Honeymoon. From the moment we stepped in we were treated so well. Our room on the 10th floor had a perfect view and knowing it was our honeymoon , we were delivered a beautiful bottle of wine and a lovely chocolate Eiffel tower (shortly after we arrived in our room) The bathrooms and beds are great. The whole stay was very fun and romantic. To see the Eiffel tower from our balcony was amazing. Also highly recommend having a few cocktails down at Frame.

Dear Guest, Thank you for your comment about your stay at the Pullman Paris Tour Eiffel. We are truly happy that you spent an enjoyable moment for this special occasion and that you enjoyed the view from the balcony and our restaurant/bar Frame. We hope to have the opportunity to welcome you again soon. With kind regards, Patrick Arnoult General Manager

Bad stay Bad hotel

TripAdvisor rating 1.0/5

LarryJan2014 Couples - 29/11/2019 TripAdvisor review

I have to say when looking at this hotel it had promise, but it turned out I was very disappointed, the walls are so thin you can hear every noise made, the room above us made so much noise we could not sleep most of the night I mean you can hear everything not good. Our next problem is that some man from security lectured myself and my wife on how to wear our hoodies, I was so upset, if there is a hoodie policy then it needs to be explained when booking rooms at this bad hotel, The best option will be from AccorHotels to sell this hotel off so the brand can keep its good name, if you are reading this please do not stay here.

Dear Guest, Thank you for taking the time to share your experience following your stay at the Pullman Paris Tour Eiffel. We are sorry to read that your experience did not meet your expectations. It was certainly not a true reflection the high standards for which our hotel is known. We take note of your remark concerning the noise in your room, be assured that we shall fix this issue as soon as possible. We sincerely apologize for the inconvenience you encountered at the lobby. We have already taken the appropriate measures to prevent the same occurrences in the future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back and provide you with a much better experience. Best regards, Patrick Arnoult General Manager

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