Hotel Mercure Paris 15 Porte de Versailles 4 stars

Customer review rating 4.4/5 2,152 reviews

Hotel Mercure Paris 15 Porte de Versailles
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+ 18 Services
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Hotel extras

  • A friendly, welcoming team

  • Bar on site

  • 5 conference rooms

  • Private and secure car park

  • Close to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015
paris
france

Tel: +33145586100

Fax: (+33)1/45541043

Check-in from 12h00

Check out up to 12h00

  • ST GERMAIN DES PRES-INVALIDES :  39-49-62 CONVENTION

  • BOUCICAUT :  8 BOUCICAUT

  • CONVENTION :  12 CONVENTION

  • . :  c JAVEL

  • TRAM :  2 PORTE DE VERSAILLES

  • TRAM 2 :  3 PORTE DE VERSAILLES

  • By plane

    PARIS ORLY At 15km / 9.38 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 35km / 21.88 miles

  • By helicopter

    HELIPORT DE PARIS At 1km / 0.63 miles

  • By car

    A10 At 15km / 9.32 miles

  • By car

    A3 PORTE DE BAGNOLET At 13km / 8.13 miles

  • By car

    A4 PORTE DE BERCY At 6km / 3.75 miles

  • By car

    A6 PORTE D'ORLEANS At 3km / 1.88 miles

  • By train

    GARE DE VAUGIRARD At 2.9km / 1.8 miles

  • By train

    PARIS GARE DE LYON At 4km / 2.5 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 2km / 1.25 miles

GPS :48.838385, 2.290459

Our accommodations

The Mercure Paris 15 Porte de Versailles hotel offers contemporary and functional rooms in a calm and peaceful environment. The hotel is the ideal place to stay whether you're in Paris for business, a family holiday or a romantic getaway. or a Privilege Room offering a wider range of services. With our 3 beIN sports channels, you can follow all the sporting events and news for your favorite teams. Free WIFI access in every room.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

LE XV

Non contractual photo

Set in a bright, pleasant setting and equipped with WIFI, our bar, "Le XV", is ideal for professional meetings or aperitifs with friends. Share an enjoyable moment or relax in a cozy atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 65

  • Maximum capacity: 65 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
Hotel Mercure Paris 15 Porte de Versailles

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,152 reviews

tripadvisor

TripAdvisor Rating 4.0/5

600 reviews

well located

Customer review rating 4.4/5

Wilfrid Business - 26/02/2020 Confirmed reviews ALL

Nice hotel near the ring road and a short walk from Paris' main attraction

Dear Mr. Wilfrid, Thank you for taking the time to review your stay with us at the hotel. The team and I are pleased by your positive feedback and are looking forward to welcome you anytime soon again. Don't ever hesitate to precise all your rooming preferences during your reservation process so that the team and I can assign you the best fitting room. We will remain at your full disposal. Best regards, Cristian Kaiser Quality manager

Super

Customer review rating 4.4/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Alles gut

Dear MATTHIAS R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara The reception

Week-end familial

Customer review rating 4.4/5

K. Couples - 04/02/2020 Confirmed reviews ALL

Parfait

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Paris 15 Porte de Versailles. C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe, qui se joint d'ailleurs à moi pour vous remercier. Dans l’attente de vous accueillir de nouveau très bientôt parmi nous, Bien à vous, Tiphaine - Réception

Very nice comfortable & clean place

Customer review rating 4.4/5

C. Families - 05/01/2020 Confirmed reviews ALL

We just stayed for 1 night & the experience was great! Friendly staff, nice breakfast, clean rooms. everything was great!

Dear mister C., Thank you for the great review of our hotel Mercure Paris 15 Porte de Versailles ! We are glad that you enjoyed your stay with us and hope to see you again very soon. Sincerely, Tiphaine - Front Desk

Pleasant short stay

Customer review rating 4.4/5

M D. Families - 26/12/2019 Confirmed reviews ALL

Very friendly staff - clean rooms with all amenities - we have now stayed here 3 times and each time it has been excellent.

Dear MARC M., Thank you infinitely for you pleasant review regarding your time with us at the Hotel Mercure Paris XV Porte de Versailles. The whole team is exultant for the positive feedback and remains at your disposal for any request. Don't ever hesitate in contacting us if you wish to visit Paris again. Wishing you happy holidays, Best regards, Cristian Kaiser Quality manager

Great location & great staff

TripAdvisor rating 4.0/5

Chesof Family - 25/12/2019 TripAdvisor review

Me & my family enjoyed the stay, very friendly staff & location was great! I really don't know what to say more, i'm just typing right now because I have to fill in a minimum of 200 characters for this survey :-)

Dear Chesof, We are glad that you enjoyed your stay at the Mercure Paris 15 Porte de Versailles. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel ! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Tiphaine - Front Desk
Customer review rating 4.4/5

S Couples - 02/12/2019 Confirmed reviews ALL

Confortable

Madame S., Nous vous remercions pour l'avis que vous avez laissé suite à vos nuitées dans notre hôtel Mercure Paris 15 Porte de Versailles. Nous sommes ravis que vous ayez apprécié votre séjour. Lors de votre prochaine visite, n'hésitez pas à nous solliciter afin que votre séjour se passe au mieux. Nous espérons vous accueillir à nouveau très bientôt. Tiphaine - Réception

Great stay!

Customer review rating 4.4/5

Mark Business - 02/12/2019 Confirmed reviews ALL

My short stay at the Mercure was great. The bed was very comfy even though the room was quite small

Dear Mister G., We very much appreciate your comments regarding your stay with us at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests. I will make sure that our team knows about your comments ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine - Front Desk

Nice staff with clean and cosy rooms.

Customer review rating 4.4/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

I felt very welcome - the lady at the check-in desk was very nice and smiley - you deserve a pay rise for the service she has offered me as this is not happening in most hotels I go to.

Dear Maud S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we will show this really nice comment to the person of our team that made your check-in with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine - Front Desk

Miss

Customer review rating 4.4/5

Anonymous Solo - 18/11/2019 Confirmed reviews ALL

Brilliant customer service, great hospitality

Dear Mrs. M., Thank you for taking the time to review your stay with us at the Hotel Mercure Paris XV Porte de Versailles. I have already shared your kind words with the people concerned, it was a pleasure to have you at our ''home'' and we are looking forward to welcoming you anytime soon again. Wishing you all the best. Cristian Kaiser Quality manager

All fine

Customer review rating 4.4/5

James Business - 09/11/2019 Confirmed reviews ALL

No problem except for a bar bill added to by card which wasn't mine.

Dear James, Thank you for taking the time to review your stay with us. I'm glad that you had a positive experience with us. I thank you for having contacted us regarding the bar bill so that everything got sorted out. Don't hesitate in contacting us if you wish to stay with us in future occasions - we will remain at your disposal. Best regards, Cristian Kaiser Quality manager

nice hotel

Customer review rating 4.4/5

Olivia Families - 28/10/2019 Confirmed reviews ALL

nice hotel, clean and friendly staff

Dear Olivia, Thank you for taking the time to review your stay with us at the hotel mercure paris xv porte de versailles. We are truly pleased to receive a positive review from you, nevertheless, don't hesitate telling us what could have been better for your feedback to be ever higher rated. We remain at your disposal for any demands. Best regards, Cristian Kaiser Quality manager

Hotel was fine, room a bit small for two.

Customer review rating 4.4/5

G V. Families - 14/10/2019 Confirmed reviews ALL

Pleasant staff, good location, comfortable bed , room a bit on the small side for two but we expect that in Paris

Dear Mrs. V., Thank you for taking the time to review your stay with us at the Hotel Mercure Paris XV Porte de Versailles. We are pleased bye your positive feedback, nevertheless, we would like to fulfill all your expectations, therefore, we invite you to always search an immediate contact with our team when there is something we might be able to improve for your stay to be better. We sincerely hope to welcome you soon again. Best regards from the whole team, Cristian Kaiser Quality manager

Freezing

Customer review rating 4.4/5

Nina Business - 07/10/2019 Confirmed reviews ALL

Stayed at the hotel for business. Left the room early in the morning (with the air con off), and came back in the evening (around 8.30pm) to a freezing cold room. When I checked the temperature control on the wall it was showing the coldest setting. I never turn on the air con and always check that its off when leaving. Housekeeping must have turned on the air con full blast at the coldest temperature and left it all day. When I tried to switch off the temperature control on the wall would not change to heating. I called reception and asked if they had a storage heater or could come and have a look at my temperature controls - they said they would be right up. 20 minutes later I called again and they said they were still looking for a heater and would be right up. Another 20 minutes later a guy came to my room with no heater and looked at my temperature control unit. He confirmed that it was broken and not changing to warm air. He said he would bring an extra duvet as agreed that the room was very very cold. 25 mins past and still no duvet - I called reception again and the receptionist answered to say that the guy was making up a new duvet for me. 15 minutes later and still no duvet. At this point I'm angry - freezing and very angry! If they had told me I'd be waiting so long for a solution I would have had a long HOT shower to warm up instead of waiting by the door with 4 clothing layers on. I called reception again to tell them leave it as it was way too late to wait any longer and the phone rang and rang - all staff had disappeared. 10 minutes later some another person I hadn't seen before knocked on my door and gave me a duvet without saying a word. Terrible sleep and terrible service. This is my second time staying at the hotel. I travel to Paris regularly and have started attending exhibitions in the area. Temperature is an important attribute to a room and if it had been sorted quickly this wouldn't be so much of an issue. The level of customer service shown in one evening was abysmal.

Dear Mrs. W., I thank you for stating this occurrence so that we have the chance to properly explain this rather unfortunate incident. I myself was present during that evening and I think a proper apology and explanation are due. To be truly transparent with you we haven't got the choice to switch the air conditioning device between hot and cold air. This adjustment can only be done with interaction of our technician, and applies simultaneously to all of our rooms. The first best solution is indeed to provide a portable heating device, which wasn't available, so that the second best option is to propose an extra blanked, which we can quickly provide by giving you a ready one from a proper room, or by dressing one ourselves. We were fully booked that evening so that we had to prepare a spare blanked for you. Having only one person at the arrivals at that moment, made the task a little harder. The previous statement is in no way anexcuse for a ratter low quality service, nevertheless, we intend to be always transparent with our guests as we stand to our actions when we receive compliments, but also complaints. I would like to express my sincerest apologies in the name of everyone involved, if you allow me to express a true wish from us, we would feel flattered to welcome you a third time, providing us the opportunity to show our best services, and truly make you feel how much every single client means to us. We are sorry for the way you experienced your stay with us, we truly hope you consider visiting again, if by any chance you do so, please contact me directly so that we can prepare you stay in the best possible manner. This occurrence will be reported right away to our general manager, to immediately improve a possible weakness in our services. Once again, my sincerest apologies Best regards, Cristian Kaiser Quality manager

Sensational hosts

Customer review rating 4.4/5

Anonymous Business - 23/09/2019 Confirmed reviews ALL

As always in Paris and other big and busy cities, hotel rooms are rather small and expensive, especially if there is a trade show or some other event going on. This was not an exception. What makes up for that, is a well functioning facility and most of all the professional, friendly, attentionate and helpful staff. Also, the hotel is a 10 minute walk from the Expo Porte de Versailles. Room: very good bed, nice size desk and good tv, phone, etc; a bit low on the cupboard space (specially if staying 5 nights like I did); good full length mirror. Get a room in the higher floors if possible. Some rooms have a view onto a charming school yard, which didn't disturb me, but may be a bit noisy. Bathroom: compact but very functional, good water pressure and nice shower space - though small! good space to put down tooth brush, creams, make-up, etc., magnifying mirror, hair dryer is the old style hotel kind; Very good breakfast and amazing staff: ask if you have special dietary requirements. The hotel staff speak a variety of languages and will go out of their way to help you; they helped with laundry, taxis and restaurant recommendations.

Dear customer, I thank you infinitely for taking the time to review your stay with us at the Hotel Mercure Paris 15 Porte de Versailles. There is no doubt for the team and I that such words are within our biggest motivational sources - we thank you dearly for that! We will certainly do our very best to push the limits of quality even further so that you can find a perfect experience at your next visit. I am having a hard time to truly match such a kind review of yours, I sincerely hope to welcome you anytime soon again. In the name of the whole team, I wish you a wonderful week and best regards to you and your loved ones. Cristian Kaiser Quality manager

Very quite and comfortable stay

Customer review rating 4.4/5

Anonymous Families - 25/08/2019 Confirmed reviews ALL

The room is very quite and very comfortable.

Dear Arata K., Thank you infinitely for you amazing return regarding your stay with us at the Mercure Paris XV Porte de Versailles. Your feedback is no doubt a huge reward and motivation for our team. Please feel free to contact us on any matter, the whole team remains at your disposal. Best regards, Cristian Kaiser Quality manager

welcoming and confortable

Customer review rating 4.4/5

B. Families - 23/08/2019 Confirmed reviews ALL

The staff was very welcoming, the accommodation was confortable and clean.

Dear Mrs. B., Thank you infinitely for your very nice words regarding you stay with us at the Hotel Mercure Paris XV Porte de Versailles. We are truly proud of every single positive feedback we get from our customers specially because they reflect on a productive interaction between our team and you. Feel free to contact us on any matter and visit us very soon again. Best regards, Cristian Kaiser Quality manager

Comfortable

Customer review rating 4.4/5

Marina Families - 21/08/2019 Confirmed reviews ALL

Relaxing, just the soap was taken from our room even though it wasn’t opened.

Dear Marina, Thank you for taking the time to review your stay with us at the Hotel Mercure Paris XV Porte de Versailles. It is always a pleasure for the whole team to receive positive feedback, nevertheless, do not hesitate in telling us what could or should have been done better in order to achieve a perfect score. We sincerely hope to welcome you anytime soon. Best regards, Cristian Kaiser Quality manger

Friendly staff who are happy to help!

Customer review rating 4.4/5

Joan Families - 20/08/2019 Confirmed reviews ALL

Upon arrival, our group of four were greeted warmly with full instructions on the room, breakfast times and keys. One of the two rooms did not have soap or shampoo but that was quickly delivered after a call to the front desk. Our beds were comfortable and the room air conditioned. The breakfast staff was also quite nice and the food selection was more than expected. Every interaction with the front desk was positive. However, the elevator was out of order the morning of our departure which was difficult with our heavy suitcases.

Dear Joan, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. There is certainly no better motivation for our team than receiving such a positive rating and comment - I will make sure our team receives your kind words. We are sincerely sorry for the elevator issue at your departure day. The intervening society took a little longer than usual and induced some of our customers to a ''sportive'' morning - our apologies! We feel truly blessed to have clients like yourselves that embrace certain issues in a comprehensive way. Hoping to welcome you anytime soon again. Best regards, Cristian Kaiser Quality manager

Decent and minimal. Not that bad, but nothing exceptional.

Customer review rating 4.4/5

Walter B. Friends - 20/08/2019 Confirmed reviews ALL

The hotel was pretty minimal, but the hotel was quiet, calm, and clean. The women working at the front desk were extremely kind and professional, but some of the men were somewhat rude. The female members of the staff were much more helpful than their male coworkers.

Dear Mr. B., Firstly I would like to thank you for taking the time to review your stay with us at the Hotel Mercure Paris XV Porte de Versailles. My sincerest apologies about the discrepancy you have felt between our services, we clearly ambition to serve you the best possible way at all time, we will approach the aforementioned issue in our next team meeting for better understanding and a proper reaction. We sincerely hope that at your next Parisian visit you find new incitement to visit us again , it would be a pleasure. Wishing you a pleasant summer. Best regards, Cristian Kaiser Quality manager
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