Hotel Mercure Paris 15 Porte de Versailles 4 stars

Customer review rating (ALL Rating) 4.5/5 647 reviews

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Hotel Mercure Paris 15 Porte de Versailles - Image 1
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Hotel Mercure Paris 15 Porte de Versailles - Image 4
6, rue Saint Lambert, 75015 PARIS, France

Description

Hotel extras

  • A 10-minute walk from Paris Expo Porte de Versailles.

  • Metro Boucicaut (line 8) 5-min walk and Convention (line 12) 8-min walk.

  • 5 modular meeting rooms with daylight.

  • Private secure car park.

  • Co-working space

Our accommodation(s)

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Room 1

Hotel location

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015 PARIS
France

GPS:48.838385, 2.290459

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE XV

In a pleasant and bright setting, our Le XV bar, equipped with WIFI, is ideal for a business meeting or an aperitif with friends. Enjoy a pleasant time together or relax in a cozy atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  647 reviews

Customer review rating 4.5/5

Stephane O. Couples - Confirmed reviews ALL

Dear Mister O., Thank you very much for your excellent rating and for choosing Hôtel Mercure Paris 15 Porte de Versailles. We truly appreciate you taking the time to share your experience with us. Your positive feedback is a great source of motivation for our team and encourages us to continue providing the best possible service. We look forward to welcoming you again on your next visit to Paris. Kind regards, Vanessa

Customer review rating 4.0/5

Gerard B. Business - Confirmed reviews ALL

Cher Monsieur B., Un grand merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié le confort et le calme de votre chambre, ainsi que l'emplacement de notre établissement. Toute notre équipe est également très heureuse de savoir que l'accueil, le petit-déjeuner et la qualité de nos services ont contribué à rendre votre séjour agréable. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt pour une nouvelle expérience tout aussi réussie. Cordialement, Vanessa

Customer review rating 2.5/5

Gabriel M. Business - Confirmed reviews ALL

Dear M., Thank you for taking the time to share your feedback. First of all, we would like to sincerely thank you for your loyalty to Accor. Your continued trust and support mean a great deal to us. We are sorry to learn that your experience did not fully meet your expectations. We regret if our service style came across as overly formal or did not feel as warm as you had hoped. Regarding the air conditioning, we would like to reassure you that it was operating properly. If you experienced any difficulty using the system, our reception team would have been delighted to assist you and explain how it works. Our reception is available 24 hours a day, 7 days a week, and our managers are always on hand to help. Had you informed us of your concerns during your stay or asked to speak with a manager, we would have done everything possible to find a suitable solution and ensure a more comfortable experience. Your feedback is greatly appreciated and will be shared with our team as we continuously strive to improve our service. We sincerely hope to have the pleasure of welcoming you back soon and providing you with the high standard of hospitality that you expect and deserve as a valued Accor loyal guest. Kind regards, Vanessa

Customer review rating 3.5/5

Maano M. Business - Confirmed reviews ALL

Dear Madam M., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that you appreciated our location and found your overall stay to be satisfactory. Being close to key points of interest is indeed one of our strengths, and we are glad this contributed positively to your experience. However, we are sorry to learn that our breakfast did not fully meet your expectations. Please accept our sincere apologies for this disappointment. Your comment has been shared with our Food & Beverage team, as we continuously strive to improve both the variety and quality of our offerings. Your feedback is very valuable to us, as it helps us identify areas where we can do better and enhance the overall guest experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Kind regards,

Customer review rating 4.5/5

Imari G. Friends - Confirmed reviews ALL

Dear Madam G., Thank you very much for your wonderful review and for your loyalty to our hotel. We are delighted to read that our team made such a positive impression on your stay. Providing a warm welcome and attentive service to all our guests, regardless of the language they speak, is something we truly value. We are also pleased that you enjoyed our location in a quiet residential neighborhood of Paris, while still benefiting from easy access to public transportation and the city's main attractions. Your comments about the area and its atmosphere will certainly be helpful to future travelers looking for an authentic Parisian experience away from the busiest tourist spots. Thank you for your recommendation. It was a pleasure to welcome you and your friend, and we would be delighted to host you again on your next visit to Paris. Kind regards, Vanessa

Other web-users rate our hotel

  • 240 reviews 8.8/10 Location
  • 367 reviews 6/10 Room
  • 373 reviews 8.8/10 Service
  • 10 reviews 3.8/10 WiFi
  • 199 reviews 5.3/10 Comfort
  • 156 reviews 6.5/10 Breakfast
  • 138 reviews 7.6/10 Cleanliness
  • 85 reviews 4.2/10 Amenities

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