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Hotel Mercure Paris 15 Porte de Versailles 4 stars

Customer review rating 4.4/5 2,385 reviews

ALLSAFE approved hotel

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Hotel Mercure Paris 15 Porte de Versailles
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+ 19 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • DAILY PIC: Healthy gourmet cuisine by Michelin-starred Chef Anne-Sophie Pic

  • 5 seminar rooms and a WOJO co-working space

  • Telework Offer: Enjoy a quiet hotel room during the day

  • Private and secure parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Boat excursions
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015 paris
france

Tel: +33145586100

Fax: (+33)1/45541043

Check-in from 12h00

Check out up to 12h00

  • ST GERMAIN DES PRES-INVALIDES :  39-49-62 CONVENTION

  • BOUCICAUT :  8 BOUCICAUT

  • CONVENTION :  12 CONVENTION

  • . :  c JAVEL

  • TRAM :  2 PORTE DE VERSAILLES

  • TRAM 2 :  3 PORTE DE VERSAILLES

  • By plane

    PARIS ORLY At 15km / 9.38 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 35km / 21.88 miles

  • By helicopter

    HELIPORT DE PARIS At 1km / 0.63 miles

  • By car

    A10 At 15km / 9.32 miles

  • By car

    A3 PORTE DE BAGNOLET At 13km / 8.13 miles

  • By car

    A4 PORTE DE BERCY At 6km / 3.75 miles

  • By car

    A6 PORTE D'ORLEANS At 3km / 1.88 miles

  • By train

    GARE DE VAUGIRARD At 2.9km / 1.8 miles

  • By train

    PARIS GARE DE LYON At 4km / 2.5 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 2km / 1.25 miles

GPS :48.838385, 2.290459

Our accommodation(s)

The Mercure Paris 15 Porte de Versailles hotel offers contemporary and functional rooms in a calm and peaceful environment. The hotel is the ideal place to stay whether you're in Paris for business, a family holiday or a romantic getaway. or a Privilege Room offering a wider range of services. With our 3 beIN sports channels, you can follow all the sporting events and news for your favorite teams. Free WIFI access in every room.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

LE XV

Non contractual photo

Set in a bright, pleasant setting and equipped with WIFI, our bar, "Le XV", is ideal for professional meetings or aperitifs with friends. Share an enjoyable moment or relax in a cozy atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Hotel Mercure Paris 15 Porte de Versailles

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,385 reviews

tripadvisor

TripAdvisor Rating 4.0/5

609 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Quiet and customer-wise area

Customer review rating 4.5/5

L. Business - 05/05/2021 Confirmed reviews ALL

Everything is put in place to answer to customer needs. Nice feedback.

Dear PHILIPPE L., thanks for your kind rating. we were really pleased to welcome you in our hotel. regarding your comments about our breakfast, unfortunatelly because of covid-19 restrictions we can'not provide a full buffet service and propose the maximum allowed regarding restrictions. we hope to be able to serve full buffet breakfast on your next visit in our hotel. kind regards Antoine Duty Manager
Customer review rating 4.5/5

C. Business - 02/04/2021 Confirmed reviews ALL

excellente prestation de services

Cher monsieur C. Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 15 Porte de Versailles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs, Michel, réception

very good stay despite a noisy curious thing close to my room.

Customer review rating 4.5/5

A. Business - 14/02/2021 Confirmed reviews ALL

Was good and nice, people and Especially Mrs DECOOL is absolutely nice. And fully open to find solution to ha a nice stay.

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Paris 15 Porte de Versailles. C’est avec plaisir que nous recevons vos compliments ! Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour celle-ci qui travaille jour après jour pour vous offrir un service irréprochable malgré la situation sanitaire actuelle. Dans l’attente de vous accueillir de nouveau très bientôt, Bien à vous, Tiphaine - Réception

Consumer service Mind set

TripAdvisor rating 5.0/5

pccarneiro Family - 03/02/2021 TripAdvisor review

I booked a superior/privilege double room with a sofa bed, and when I checked in I was surprised with the offer of a second room when Mercury reception realised that I was travelling with my son which is 24 years old and we needed extra space as we were moving houses to Paris. Excellent Consumer Service mind set!

Dear mister Carneiro, We very much appreciate your comments regarding your stay at the hotel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests ! I will make sure to share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services despite the sanitary situation. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one ! Sincerely, Tiphaine - Reception

Perfectly located for my trip

Customer review rating 4.5/5

Pedro C. Families - 31/01/2021 Confirmed reviews ALL

Excellent reception! I booked a double privilege for me and my son (24 years) old and Mercure reception offered us an additional room for my son at no cost as they were afraid that the sofa-lit would not fit my son. Breakfast was good under the Covid status. Many thanks and I will surely be back soon.

Dear mister C., We very much appreciate your comments regarding your stay at the hotel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests ! I will make sure to share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services despite the sanitary situation. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one ! Sincerely, Tiphaine - Reception

well located

Customer review rating 2.5/5

Anonymous Couples - 02/01/2021 Confirmed reviews ALL

sweat smell in the room.

Dear CLAUDE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michel, Réception

Great location

Customer review rating 4.5/5

Jane Friends - 19/08/2020 Confirmed reviews ALL

Comfortable few days stay

Dear Mrs. D., We very much appreciate your comments regarding your stay at the hotel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine - Reception

Good location with plenty of good restaurants all around

Customer review rating 4.0/5

Nicolas Business - 18/07/2020 Confirmed reviews ALL

Good location : close to metro station. Plenty of good restaurants all around. Very calm one-way street and underground parking. 30 minutes walking to the Tour Eiffel.

Dear mister D., We very much appreciate your comments regarding your stay at the hotel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests. Regarding your upgrade request, we will try to upgrade you on your future stays with us. However, be aware that we only have two privilege rooms, and that these are regularly reserved by our families staying for several days. Especially during weekends and summertime. It is therefore sometimes complicated to be able to upgrade our Platinum members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine - Reception

Very pleasant stay

Customer review rating 4.5/5

Francoise D. Couples - 17/07/2020 Confirmed reviews ALL

Friendly and efficient reception

Dear mrs D., We very much appreciate your comments regarding your stay at the hotel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests ! I will surely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine - Reception

more an Ibis than a Mercure

Customer review rating 3.0/5

Yvon H. Business - 14/07/2020 Confirmed reviews ALL

Globally disappointed by quality of room and breakfast

Dear YVON H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns; i am sorry you felt that way, our staff is required as our guests to wear their masks; I will make sur it does not happen again as we follow the strict guidelines of Accor ALL SAFE. Indeed, our breakfast for the moment is more reduce than usual as we have to offer only specific products because of COVID, that is the reason we discounted our price to 10€ instead of 17€. Do not hesitate to share your concerns while you are at the hotel next time so we can better serve you. It is our hope that you will give us the opportunity to do better in the near future. Sincerely, Bien à vous, Gwenaëlle CHAZAL Directrice - Hotel Manager

well located

Customer review rating 4.0/5

Wilfrid Business - 26/02/2020 Confirmed reviews ALL

Nice hotel near the ring road and a short walk from Paris' main attraction

Dear Mr. Wilfrid, Thank you for taking the time to review your stay with us at the hotel. The team and I are pleased by your positive feedback and are looking forward to welcome you anytime soon again. Don't ever hesitate to precise all your rooming preferences during your reservation process so that the team and I can assign you the best fitting room. We will remain at your full disposal. Best regards, Cristian Kaiser Quality manager

Super

Customer review rating 4.5/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Alles gut

Dear MATTHIAS R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara The reception

Week-end familial

Customer review rating 5.0/5

K. Couples - 04/02/2020 Confirmed reviews ALL

Parfait

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Paris 15 Porte de Versailles. C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe, qui se joint d'ailleurs à moi pour vous remercier. Dans l’attente de vous accueillir de nouveau très bientôt parmi nous, Bien à vous, Tiphaine - Réception

Very nice comfortable & clean place

Customer review rating 4.5/5

C. Families - 05/01/2020 Confirmed reviews ALL

We just stayed for 1 night & the experience was great! Friendly staff, nice breakfast, clean rooms. everything was great!

Dear mister C., Thank you for the great review of our hotel Mercure Paris 15 Porte de Versailles ! We are glad that you enjoyed your stay with us and hope to see you again very soon. Sincerely, Tiphaine - Front Desk

Pleasant short stay

Customer review rating 4.5/5

M D. Families - 26/12/2019 Confirmed reviews ALL

Very friendly staff - clean rooms with all amenities - we have now stayed here 3 times and each time it has been excellent.

Dear MARC M., Thank you infinitely for you pleasant review regarding your time with us at the Hotel Mercure Paris XV Porte de Versailles. The whole team is exultant for the positive feedback and remains at your disposal for any request. Don't ever hesitate in contacting us if you wish to visit Paris again. Wishing you happy holidays, Best regards, Cristian Kaiser Quality manager

Great location & great staff

TripAdvisor rating 5.0/5

Chesof Family - 25/12/2019 TripAdvisor review

Me & my family enjoyed the stay, very friendly staff & location was great! I really don't know what to say more, i'm just typing right now because I have to fill in a minimum of 200 characters for this survey :-)

Dear Chesof, We are glad that you enjoyed your stay at the Mercure Paris 15 Porte de Versailles. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel ! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Tiphaine - Front Desk

Nice and Clean Hotel

TripAdvisor rating 4.0/5

Amitdas7k Couples - 20/07/2019 TripAdvisor review

Nice Hotel, Staff was courteous, stay was comfortsble. In close proximity to Boucicat station snd surrounded by many stores, eateries and 24 hours Carrefour. We would recommend this hot, good value for money.

Dear guest, Thank you very much for your feedback! I am very happy to read you have had a pleasant moment with us during your stay with us. I really hope we will have the pleasure to welcome you again and win the 5/5 grade! Warm regards, Claire

Great Hotel in Convenient Location

TripAdvisor rating 5.0/5

johnfromaust Couples - 27/12/2018 TripAdvisor review

Great Hotel in Convenient Location. From the moment we entered the foyer we were welcomed by staff who shared knowledge freely. Nothing seemed to be too much trouble. On reviewing our weeeks itinerary in Paris were given good advice especially on public transport. We would recommend this Mercure and when in Paris will definitely stay again.

Cher John, Bonjour de Paris! Thank you very much for your feedback. We really appreciate you took the time to tell us about your experience and we are delighted you had a good time with us. We hope to see you again very soon! A bientôt, Claire M. Deputy Manager

Not a four star hotel

TripAdvisor rating 3.0/5

A4820YJmarinal Family - 21/08/2017 TripAdvisor review

There were no toiletries in the room. After complaining first night I was told we will get the soup and condishioner next day and should use the body wash dispenser in the bathtub for now. The next day after not getting any toiletries I complained again but was told it is the Mercury standard not to provide even a hand soap in the rooms. How can a four star hotel do that? Also, the Internet quality is really pour.

Dear A4820YJmarinal, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur Adjoint

Pitiful state of “clean room"

TripAdvisor rating 1.0/5

yingshenm Business - 26/01/2017 TripAdvisor review

The pitiful state of my “clean room” was annoying, but the way it has been handled by hotel staff is shameful. Despite numerous complaints and requests for a manager, I have not being taken seriously and was told that no manager was available.

Dear yingshenm, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Deputy Manager

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