Hotel Mercure Paris 15 Porte de Versailles 4 stars

Customer review rating (ALL Rating) 4.5/5 680 reviews

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Hotel Mercure Paris 15 Porte de Versailles - Image 1
Hotel Mercure Paris 15 Porte de Versailles - Image 2
Hotel Mercure Paris 15 Porte de Versailles - Image 3
Hotel Mercure Paris 15 Porte de Versailles - Image 4
6, rue Saint Lambert, 75015 PARIS, France

Description

Hotel extras

  • A 10-minute walk from Paris Expo Porte de Versailles.

  • Convention Metro station, Line 12, 8 minutes away, with direct access to Montparnasse.

  • 5 modular meeting rooms with daylight.

  • Private secure car park.

  • Co-working space

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with twin beds

Photo out of - Classic Room with twin beds

Enjoy the comfort of our Classic Room, designed and fully equipped for your comfort: 2 Single Size Beds, mini-bar, flat screen TV, free broadband WiFi.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View or Courtyard View
  • Accessible room
See availabilities

Treat yourself to a high-comfort room with exclusive Mercure upscale bedding, iPhone/iPad docking station, a Nespresso machine and other amenities for the best working and relaxing conditions.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Room with a double bed and a single sofa bed, equipped with bathrobes, slippers, Nuxe products, Nespresso machine and other amenities for better relaxation or work conditions.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Treat yourself to a high-comfort room with exclusive Mercure upscale bedding, iPhone/iPad docking station, a Nespresso machine and other amenities for the best working and relaxing conditions.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015 PARIS
France

GPS:48.838385, 2.290459

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 54 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • 54 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels
  • On site
  • Indoor parking
  • Private
  • 19 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.85 m / 6.07 ft

  • Parking pricing: 30.00 € 30 EUR Per day

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

LE XV

Photo out of - LE XV

In a pleasant and bright setting, our Le XV bar, equipped with WIFI, is ideal for a business meeting or an aperitif with friends. Enjoy a pleasant time together or relax in a cozy atmosphere.

Bar Type
BAR
Capacity
25
Accessibility
Accessible service
Telephone +33 1 45 58 61 00
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Hot snacks

In a pleasant and bright setting, our Le XV bar, equipped with WIFI, is ideal for a business meeting or an aperitif with friends. Enjoy a pleasant time together or relax in a cozy atmosphere.

Start the day with a tasty buffet breakfast from 6:30am served under the glass roof or on a tray in your room. Sweet, savory, and a variety of fresh breads and pastries: there's something for all tastes!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  680 reviews

Customer review rating 4.0/5

Nicole R. Families - Confirmed reviews ALL

Dear Nicole R., Thank you for your kind words regarding our location and breakfast offerings. We appreciate your feedback about the pillows and will certainly take it into consideration for future improvements. We are pleased to hear that you had a great stay overall. Best regards, Carla and the Hôtel Mercure team Paris 15 Porte de Versailles

Customer review rating 5.0/5

Phil E. Families - Confirmed reviews ALL

Dear Phil E., Thank you for your wonderful feedback. We are delighted to hear that you had an incredible experience during your stay with us. Your kind words motivate our team to continue providing exceptional service. Goodbye and best regards, Hôtel Mercure Paris 15 Porte de Versailles

Customer review rating 4.0/5

Hande C. Couples - Confirmed reviews ALL

Dear Hande C., Thank you for sharing your experience at Hôtel Mercure Paris 15 Porte de Versailles. We are delighted to hear that you found our location convenient and your room comfortable and clean. We appreciate your feedback regarding the noise levels, and we understand how important a peaceful environment is for our guests. Your insights will be taken into consideration as we strive to enhance our services. We hope to welcome you back in the future for an even more enjoyable stay. Best regards, Hôtel Mercure Paris 15 Porte de Versailles

Customer review rating 4.0/5

Dhamirah N. M. N. Business - Confirmed reviews ALL

Dear Madam N., Thank you very much for taking the time to share your detailed feedback following your recent stay with us, and thank you as well for your loyalty and your valued status. We truly appreciate your continued trust in our hotel. We are delighted to read that our location was ideal for your visit to Paris Expo Porte de Versailles and that the nearby Franprix supermarket added to the convenience of your stay. It is also a pleasure to know that you found our team pleasant and that you had an overall comfortable experience with us. At the same time, we sincerely appreciate your constructive comments regarding breakfast and housekeeping. We understand that staying with us for nearly a week makes variety at breakfast especially important, and your suggestion has been shared with our Food & Beverage team for consideration. Regarding the housekeeping service, please accept our sincere apologies. The room should have been cleaned more thoroughly each day, including replenishing amenities such as tissues and ensuring the carpet was properly vacuumed. Your remarks have been discussed with our Housekeeping Manager to reinforce our quality standards and prevent this type of oversight in the future. Your feedback is invaluable as it helps us continue to improve the experience we offer our guests. We sincerely hope to have the pleasure of welcoming you back on your next visit to Paris, so that we may provide you with an even more enjoyable stay. Kind regards, Vanessa

Customer review rating 4.0/5

Lauren A. Friends - Confirmed reviews ALL

Dear Madam A., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you had a comfortable stay and that you appreciated the cleanliness of the hotel, the peaceful location, and the little touches such as the slippers, bathrobes, and complimentary drinks. It is wonderful to know that our team's hospitality contributed to making your visit enjoyable. We sincerely apologize for the inconvenience caused when our housekeeping team entered your room without knocking. Please be assured that this is not the level of service we strive to provide, and your comments will be shared with the team to help us improve. Regarding your arrival, our standard check-in time is from 2:00 PM, as indicated by the hotel. Early check-in is always subject to room availability on the day of arrival, and while we are sometimes able to accommodate guests earlier, unfortunately this cannot be guaranteed. We are sorry for any confusion caused by the information displayed on the booking website and for not being able to anticipate your arrival on this occasion. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Kind regards, Vanessa

Dear Nicole R., Thank you for your kind words regarding our location and breakfast offerings. We appreciate your feedback about the pillows and will certainly take it into consideration for future improvements. We are pleased to hear that you had a great stay overall. Best regards, Carla and the Hôtel Mercure team Paris 15 Porte de Versailles

Customer review rating 5.0/5

Phil E. Families - Confirmed reviews ALL

Amazing

Dear Phil E., Thank you for your wonderful feedback. We are delighted to hear that you had an incredible experience during your stay with us. Your kind words motivate our team to continue providing exceptional service. Goodbye and best regards, Hôtel Mercure Paris 15 Porte de Versailles

Customer review rating 4.0/5

Hande C. Couples - Confirmed reviews ALL

It was a comfortable and clean room. We had everything we needed. It was quite close to the metro station so we could commute easily. The only downside is that rooms walls are almost made out of paper. We could hear everything and staying right across from the elevator didn't help. Overall, it was a nice hotel to stay.

Dear Hande C., Thank you for sharing your experience at Hôtel Mercure Paris 15 Porte de Versailles. We are delighted to hear that you found our location convenient and your room comfortable and clean. We appreciate your feedback regarding the noise levels, and we understand how important a peaceful environment is for our guests. Your insights will be taken into consideration as we strive to enhance our services. We hope to welcome you back in the future for an even more enjoyable stay. Best regards, Hôtel Mercure Paris 15 Porte de Versailles

Customer review rating 4.0/5

Dhamirah N. M. N. Business - Confirmed reviews ALL

I stayed at the hotel for 7 days and 6 nights while attending an event at Paris Expo Porte de Versailles. The location is good—Paris Expo is within comfortable walking distance, and having a Franprix supermarket directly opposite the hotel was extremely convenient for buying groceries, snacks, and other essentials. The staff were pleasant, and the hotel was generally comfortable. However, there are a few areas that could be improved. The breakfast was average, and exactly the same menu was served every day throughout my stay. For guests staying a week or longer, it would be nice to have some variety. Housekeeping also needs more attention. Although the towels were changed daily, the room was not thoroughly cleaned. The tissues were not replenished, and the carpet did not appear to be vacuumed during my stay. Overall, I had a pleasant stay because of the excellent location and convenience, but improving breakfast variety and housekeeping standards would make the experience much better.

Dear Madam N., Thank you very much for taking the time to share your detailed feedback following your recent stay with us, and thank you as well for your loyalty and your valued status. We truly appreciate your continued trust in our hotel. We are delighted to read that our location was ideal for your visit to Paris Expo Porte de Versailles and that the nearby Franprix supermarket added to the convenience of your stay. It is also a pleasure to know that you found our team pleasant and that you had an overall comfortable experience with us. At the same time, we sincerely appreciate your constructive comments regarding breakfast and housekeeping. We understand that staying with us for nearly a week makes variety at breakfast especially important, and your suggestion has been shared with our Food & Beverage team for consideration. Regarding the housekeeping service, please accept our sincere apologies. The room should have been cleaned more thoroughly each day, including replenishing amenities such as tissues and ensuring the carpet was properly vacuumed. Your remarks have been discussed with our Housekeeping Manager to reinforce our quality standards and prevent this type of oversight in the future. Your feedback is invaluable as it helps us continue to improve the experience we offer our guests. We sincerely hope to have the pleasure of welcoming you back on your next visit to Paris, so that we may provide you with an even more enjoyable stay. Kind regards, Vanessa

Customer review rating 4.0/5

Lauren A. Friends - Confirmed reviews ALL

Very happy with our stay, very accommodating. A lovely touch with the slippers, bath robes and the complimentary drinks. Very clean also. Location is nice and quiet.. however a fair walk from the main attractions.. but there is lots of transport links. Only thing we’d have to say is the maids twice just opening our door without knocking (even though we were checking out that morning). On the website we booked (Love Holidays) it said we could check in at 12pm but when we got there they told us 2.

Dear Madam A., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you had a comfortable stay and that you appreciated the cleanliness of the hotel, the peaceful location, and the little touches such as the slippers, bathrobes, and complimentary drinks. It is wonderful to know that our team's hospitality contributed to making your visit enjoyable. We sincerely apologize for the inconvenience caused when our housekeeping team entered your room without knocking. Please be assured that this is not the level of service we strive to provide, and your comments will be shared with the team to help us improve. Regarding your arrival, our standard check-in time is from 2:00 PM, as indicated by the hotel. Early check-in is always subject to room availability on the day of arrival, and while we are sometimes able to accommodate guests earlier, unfortunately this cannot be guaranteed. We are sorry for any confusion caused by the information displayed on the booking website and for not being able to anticipate your arrival on this occasion. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Kind regards, Vanessa

Customer review rating 4.5/5

Stephane O. Couples - Confirmed reviews ALL

Good location, friendly staff

Dear Mister O., Thank you very much for your excellent rating and for choosing Hôtel Mercure Paris 15 Porte de Versailles. We truly appreciate you taking the time to share your experience with us. Your positive feedback is a great source of motivation for our team and encourages us to continue providing the best possible service. We look forward to welcoming you again on your next visit to Paris. Kind regards, Vanessa

Customer review rating 4.0/5

Gerard B. Business - Confirmed reviews ALL

Well located, lovely staff, great breakfast, comfortable room, and very quiet.

Cher Monsieur B., Un grand merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié le confort et le calme de votre chambre, ainsi que l'emplacement de notre établissement. Toute notre équipe est également très heureuse de savoir que l'accueil, le petit-déjeuner et la qualité de nos services ont contribué à rendre votre séjour agréable. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt pour une nouvelle expérience tout aussi réussie. Cordialement, Vanessa

Customer review rating 2.5/5

Gabriel M. Business - Confirmed reviews ALL

mid experience

Dear M., Thank you for taking the time to share your feedback. First of all, we would like to sincerely thank you for your loyalty to Accor. Your continued trust and support mean a great deal to us. We are sorry to learn that your experience did not fully meet your expectations. We regret if our service style came across as overly formal or did not feel as warm as you had hoped. Regarding the air conditioning, we would like to reassure you that it was operating properly. If you experienced any difficulty using the system, our reception team would have been delighted to assist you and explain how it works. Our reception is available 24 hours a day, 7 days a week, and our managers are always on hand to help. Had you informed us of your concerns during your stay or asked to speak with a manager, we would have done everything possible to find a suitable solution and ensure a more comfortable experience. Your feedback is greatly appreciated and will be shared with our team as we continuously strive to improve our service. We sincerely hope to have the pleasure of welcoming you back soon and providing you with the high standard of hospitality that you expect and deserve as a valued Accor loyal guest. Kind regards, Vanessa

Customer review rating 3.5/5

Maano M. Business - Confirmed reviews ALL

Breakfast food was not great but the stay is ok.

Dear Madam M., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that you appreciated our location and found your overall stay to be satisfactory. Being close to key points of interest is indeed one of our strengths, and we are glad this contributed positively to your experience. However, we are sorry to learn that our breakfast did not fully meet your expectations. Please accept our sincere apologies for this disappointment. Your comment has been shared with our Food & Beverage team, as we continuously strive to improve both the variety and quality of our offerings. Your feedback is very valuable to us, as it helps us identify areas where we can do better and enhance the overall guest experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Kind regards,

Customer review rating 4.5/5

Imari G. Friends - Confirmed reviews ALL

The staff were so helpful and kind, speaking minimal french isn't an issue at all. The hotel is in a residential area which makes it safe and not crowded. There is a school nearby which can get a little rowdy but it was never an issue for me and my friend. There are plenty of métros and bus stations nearby I 100% recommend for anyone that doesn't want to be too close to tourist areas. Would stay again.

Dear Madam G., Thank you very much for your wonderful review and for your loyalty to our hotel. We are delighted to read that our team made such a positive impression on your stay. Providing a warm welcome and attentive service to all our guests, regardless of the language they speak, is something we truly value. We are also pleased that you enjoyed our location in a quiet residential neighborhood of Paris, while still benefiting from easy access to public transportation and the city's main attractions. Your comments about the area and its atmosphere will certainly be helpful to future travelers looking for an authentic Parisian experience away from the busiest tourist spots. Thank you for your recommendation. It was a pleasure to welcome you and your friend, and we would be delighted to host you again on your next visit to Paris. Kind regards, Vanessa

Customer review rating 4.0/5

Prateek M. Couples - Confirmed reviews ALL

I booked a 3 nights stay at Mercure Paris 15P and it was a comfortable stay overall. The hotel was in a good location, had a nice breakfast buffet and the staff was polite as well. Only con was the room size as it was a bit too small for the price point.

Dear Mister Prateek, Thank you very much for taking the time to share your feedback following your stay at Hôtel Mercure Paris 15 Porte de Versailles. We are delighted to read that you enjoyed our convenient location, appreciated the quality of our breakfast buffet, and found our team polite and welcoming. Your kind words will certainly be shared with our staff, who strive every day to provide the best possible experience to our guests. We also thank you for your comment regarding the room size. We understand that room dimensions may sometimes feel limited, especially in Paris, where space can be more compact compared to other destinations. Please rest assured that your feedback is valuable and helps us continue improving our services and guest comfort. It was a pleasure welcoming you, and we sincerely hope to have the opportunity to host you again during your next visit to Paris. Kind regards, Vanessa

Customer review rating 3.5/5

Jo A. M. Families - Confirmed reviews ALL

The room was very small. We had to remind them to clean our room. The hotel did not have wash cloths.

Dear Madam M., Thank you for taking the time to share your experience following your stay with us. We are delighted to read that you found our front desk team extremely nice and accommodating. Your kind words will be gladly shared with our staff, who strive every day to provide attentive and welcoming service to our guests. We are however sorry to learn that the size of the room did not fully meet your expectations, and we sincerely apologize for the inconvenience regarding the housekeeping follow-up during your stay. Please also accept our apologies concerning the absence of washcloths. Your comments are very valuable to us and help us improve the quality of our services and guest experience. We hope to have the pleasure of welcoming you again in the future for an even more enjoyable stay. Kind regards, Vanessa

Customer review rating 5.0/5

Theresa H. Solo - Confirmed reviews ALL

I enjoyed my visit. Good location, comfortable, friendly staff. Would stay again.

Dear Madame H., Thank you very much for your wonderful review and perfect score! We are delighted to hear that you enjoyed your stay and appreciated our convenient location, the comfort of the hotel, and the friendliness of our staff. Your satisfaction means a lot to us. It would be a real pleasure to welcome you again for another comfortable stay whenever you wish. Best regards, Vanessa

Customer review rating 5.0/5

Rlinda L. P. Friends - Confirmed reviews ALL

clean and neat.Hospitable staff.

Dear Miss P., Thank you very much for your perfect score of 100 and for your kind feedback. We are truly pleased to hear that you appreciated the cleanliness and neatness of our hotel, as well as the hospitality of our team. Your kind words are a great source of motivation for all of us. We would also like to thank you for your Classic status. It is always a pleasure to welcome you, and please know that you are most welcome whenever you choose to stay with us. We look forward to the pleasure of hosting you again very soon. Kind regards, Vanessa

Customer review rating 2.0/5

Angus M. Business - Confirmed reviews ALL

Room was very hot at night Breakfast was disorganised... its a shame for the tourists...the raison the staff were young and in experienced...nothing wrong with them... just not familiar enough... e.g. layout was not logical, cereal for the northern europeans... could not be found, no spoons, no cold milk, tables set with out full cutlery, hot food, some days with spoons only no tongs...don't kill the kids... they dont have 30 years of accord like i do... the quality of the food was fine... but you could have a for a lot less... a better more organised breakfast... you would spend less, have less waste, impress the tourists,,, who would not have to asked where is.... can i have...etc

Dear Mister M., First and foremost, we would like to sincerely thank you for your loyalty and for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to hear that your experience did not fully meet your expectations, particularly concerning the room temperature and the organisation of the breakfast service. Regarding the air conditioning, please kindly note that it is usually activated from the month of May, as it had not yet been switched on at the time of your stay. However, our reception team is available 24/7 and would have been more than happy to assist you or offer an alternative solution had you informed us of the discomfort during your stay. Moreover, we would like to emphasize that we remain at our guests disposal at all times. Your feedback is very valuable to us, and we would have sincerely appreciated the opportunity to address these concerns immediately. Unfortunately, without being informed during your stay, it is difficult for us to take action in real time. We have also taken careful note of your comments regarding the breakfast organisation. Please be assured that your remarks will be shared with our team in order to improve the service and overall guest experience. We truly hope to have the opportunity to welcome you again and regain your full satisfaction. Best regards, Vanessa

Customer review rating 5.0/5

Randika A. Business - Confirmed reviews ALL

Excellent customer service and experience from your Front Desk team, who gave me a room with Court Side view, as it looked into my childhood gymnasium and school. Great nostalgic feeling which made the stay even better.

Dear Miss A., Thank you very much for your wonderful feedback and for awarding us such a perfect score. We are truly delighted to learn that you had a comfortable stay and that our Front Desk team contributed positively to your experience. It is especially touching to know that the room with the court-side view brought back fond memories of your childhood gymnasium and school. Moments like these make a stay even more special, and we are very happy that we could be part of such a nostalgic experience. Your kind words about our team mean a great deal to us, and we will be sure to share your compliments with them. They will be thrilled to know that their efforts helped make your stay memorable. We would also like to sincerely thank you for your loyalty and continued trust in our hotel. It is always a pleasure to welcome you, and we look forward to having the opportunity to host you again very soon. Best regards, Vanessa

Customer review rating 5.0/5

Vicky S. Families - Confirmed reviews ALL

Excellent service nice hotel

Chère Madame S., Un immense merci pour votre superbe note et pour avoir partagé vos impressions ! Nous sommes ravis que vous ayez trouvé votre séjour confortable et parfaitement propre votre satisfaction est notre plus belle récompense. Votre fidélité nous touche profondément et nous motive à toujours aller plus loin pour rendre chaque séjour unique. Nous serions enchantés de vous accueillir à nouveau très bientôt, et de vous surprendre avec de petites attentions pour rendre votre prochaine visite encore plus mémorable. Au plaisir de vous revoir très vite pour un nouveau moment de confort et de détente ! Cordialement, Vanessa

Customer review rating 1.5/5

Ahmed M. Couples - Confirmed reviews ALL

You have to walk for the metro and don't think you can get any joy in your accommodation there

Dear Sir, Thank you for sharing your feedback. We regret that your experience did not meet your expectations regarding the room size and location. Your compliments about our staff are greatly appreciated, and we will continue to strive for excellence in service. Best regards, Hôtel Mercure Paris 15 Porte de Versailles

Customer review rating 3.5/5

Shawn S. Business - Confirmed reviews ALL

Excellent staff. Very friendly and helpful. Rooms are extremely small for the price

Dear Mister S., Thank you very much for your kind rating and for taking the time to share your detailed feedback. We are delighted that our team made your stay pleasant and that you appreciated their friendliness, helpfulness, and the quality of our housekeeping service. We will be sure to pass on your thanks to the team. We understand that the room felt smaller than expected for a Standard room, and we truly value your comments. Your feedback helps us continuously improve the comfort and experience we offer to our guests. It will be our pleasure to host you again soon! Best regards, Vanessa

Customer review rating 4.0/5

Jos G. Business - Confirmed reviews ALL

The elevator was out of order for many days, no repair was carried out, but having a room on the 6th floor is not convenient, especially when carrying the luggage.

Dear sir, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your stay comfortable. We appreciate your comments about the breakfast selection and the elevator situation, which will be taken into consideration for future improvements. Best regards, Hôtel Mercure Paris 15 Porte de Versailles

Other web-users rate our hotel

  • 266 reviews 9/10 Location
  • 387 reviews 6.3/10 Room
  • 391 reviews 8.3/10 Service
  • 7 reviews 5/10 WiFi
  • 167 reviews 6.9/10 Breakfast
  • 151 reviews 7.3/10 Cleanliness
  • 85 reviews 4.9/10 Amenities
  • 71 reviews 5.5/10 Food

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