Hotel Mercure Paris 15 Porte de Versailles 4 stars

Customer review rating (ALL Rating) 4.5/5 643 reviews

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Hotel Mercure Paris 15 Porte de Versailles - Image 1
Hotel Mercure Paris 15 Porte de Versailles - Image 2
Hotel Mercure Paris 15 Porte de Versailles - Image 3
Hotel Mercure Paris 15 Porte de Versailles - Image 4
6, rue Saint Lambert, 75015 PARIS, France

Description

Hotel extras

  • A 10-minute walk from Paris Expo Porte de Versailles.

  • Metro Boucicaut (line 8) 5-min walk and Convention (line 12) 8-min walk.

  • 5 modular meeting rooms with daylight.

  • Private secure car park.

  • Co-working space

Our accommodation(s)

Hotel location

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015 PARIS
France

GPS:48.838385, 2.290459

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE XV

In a pleasant and bright setting, our Le XV bar, equipped with WIFI, is ideal for a business meeting or an aperitif with friends. Enjoy a pleasant time together or relax in a cozy atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  643 reviews

Customer review rating 4.0/5

Prateek M. Couples - Confirmed reviews ALL

I booked a 3 nights stay at Mercure Paris 15P and it was a comfortable stay overall. The hotel was in a good location, had a nice breakfast buffet and the staff was polite as well. Only con was the room size as it was a bit too small for the price point.

Dear Mister Prateek, Thank you very much for taking the time to share your feedback following your stay at Hôtel Mercure Paris 15 Porte de Versailles. We are delighted to read that you enjoyed our convenient location, appreciated the quality of our breakfast buffet, and found our team polite and welcoming. Your kind words will certainly be shared with our staff, who strive every day to provide the best possible experience to our guests. We also thank you for your comment regarding the room size. We understand that room dimensions may sometimes feel limited, especially in Paris, where space can be more compact compared to other destinations. Please rest assured that your feedback is valuable and helps us continue improving our services and guest comfort. It was a pleasure welcoming you, and we sincerely hope to have the opportunity to host you again during your next visit to Paris. Kind regards, Vanessa

Customer review rating 3.5/5

Jo A. M. Families - Confirmed reviews ALL

The room was very small. We had to remind them to clean our room. The hotel did not have wash cloths.

Dear Madam M., Thank you for taking the time to share your experience following your stay with us. We are delighted to read that you found our front desk team extremely nice and accommodating. Your kind words will be gladly shared with our staff, who strive every day to provide attentive and welcoming service to our guests. We are however sorry to learn that the size of the room did not fully meet your expectations, and we sincerely apologize for the inconvenience regarding the housekeeping follow-up during your stay. Please also accept our apologies concerning the absence of washcloths. Your comments are very valuable to us and help us improve the quality of our services and guest experience. We hope to have the pleasure of welcoming you again in the future for an even more enjoyable stay. Kind regards, Vanessa

Customer review rating 5.0/5

Theresa H. Solo - Confirmed reviews ALL

I enjoyed my visit. Good location, comfortable, friendly staff. Would stay again.

Dear Madame H., Thank you very much for your wonderful review and perfect score! We are delighted to hear that you enjoyed your stay and appreciated our convenient location, the comfort of the hotel, and the friendliness of our staff. Your satisfaction means a lot to us. It would be a real pleasure to welcome you again for another comfortable stay whenever you wish. Best regards, Vanessa

Customer review rating 5.0/5

Rlinda L. P. Friends - Confirmed reviews ALL

clean and neat.Hospitable staff.

Dear Miss P., Thank you very much for your perfect score of 100 and for your kind feedback. We are truly pleased to hear that you appreciated the cleanliness and neatness of our hotel, as well as the hospitality of our team. Your kind words are a great source of motivation for all of us. We would also like to thank you for your Classic status. It is always a pleasure to welcome you, and please know that you are most welcome whenever you choose to stay with us. We look forward to the pleasure of hosting you again very soon. Kind regards, Vanessa

Customer review rating 2.0/5

Angus M. Business - Confirmed reviews ALL

Room was very hot at night Breakfast was disorganised... its a shame for the tourists...the raison the staff were young and in experienced...nothing wrong with them... just not familiar enough... e.g. layout was not logical, cereal for the northern europeans... could not be found, no spoons, no cold milk, tables set with out full cutlery, hot food, some days with spoons only no tongs...don't kill the kids... they dont have 30 years of accord like i do... the quality of the food was fine... but you could have a for a lot less... a better more organised breakfast... you would spend less, have less waste, impress the tourists,,, who would not have to asked where is.... can i have...etc

Dear Mister M., First and foremost, we would like to sincerely thank you for your loyalty and for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to hear that your experience did not fully meet your expectations, particularly concerning the room temperature and the organisation of the breakfast service. Regarding the air conditioning, please kindly note that it is usually activated from the month of May, as it had not yet been switched on at the time of your stay. However, our reception team is available 24/7 and would have been more than happy to assist you or offer an alternative solution had you informed us of the discomfort during your stay. Moreover, we would like to emphasize that we remain at our guests disposal at all times. Your feedback is very valuable to us, and we would have sincerely appreciated the opportunity to address these concerns immediately. Unfortunately, without being informed during your stay, it is difficult for us to take action in real time. We have also taken careful note of your comments regarding the breakfast organisation. Please be assured that your remarks will be shared with our team in order to improve the service and overall guest experience. We truly hope to have the opportunity to welcome you again and regain your full satisfaction. Best regards, Vanessa

Other web-users rate our hotel

  • 230 reviews 8.9/10 Location
  • 358 reviews 6.2/10 Room
  • 368 reviews 8.7/10 Service
  • 10 reviews 3.8/10 WiFi
  • 145 reviews 6.6/10 Breakfast
  • 137 reviews 7.8/10 Cleanliness
  • 84 reviews 4.2/10 Amenities
  • 61 reviews 4.7/10 Food

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