Mercure Paris Eiffel Tower Grenelle Hotel

Mercure Paris Eiffel Tower Grenelle Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 821 reviews

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Hotel extras

  • Hotel 100% renovated, certified ALLSAFE by Bureau Veritas

  • Private paid undercover car park, subject to availability

  • Near the Eiffel Tower and the Dupleix metro, line 6

  • Lounge bar, Patio-terrace with trees, Fitness room, Sauna

  • Room service, Conference rooms for 5 to 20 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Eiffel Tower Grenelle Hotel

64 boulevard de Grenelle
75015 PARIS
France

GPS:48.850519, 2.29245

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE PONDICHERY

A spacious area with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are having a business meeting or drinks with friends, we have thought of everything to make your experience an enjoyable one. Enjoy a break on the sunny terrace.

Our accommodation(s)

According your needs, choose a Standard or Privilege room or our Junior Privilege Suite. Our rooms’ decor is inspired by ‘A Passage to India’. You can enjoy views of the Eiffel Tower from some rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  821 reviews

TripAdvisor Rating  3.5/5  1,004 reviews

Disappointed

TripAdvisor rating 2.0/5

M4519XBbriant Friends getaway - TripAdvisor review

Unfortunately we were given wrong information by the front desk on multiple occasions including the breakfast was continental. If your going to stay here use it simply as a bed near Eiffel Tower. Only positive. They did not offer to take our luggage to the room. AC did not work had to call someone up. Then when they cleaned our room they turned the air back up and we came back to a hot room after walking all day. The customer service is definitely lacking and do not ask for assistance getting anywhere as they gave us wrong information. Disappointing end to our trip in Paris.

Comfortable, felt safe

Customer review rating 5.0/5

Debra P. Friends - Confirmed reviews ALL

I was very satisfied with the friendliness and helpfulness of hotel staff. The premises were kept clean. Your staff went above and beyond to help me feel welcomed and safe. I did not write down names, unfortunately but I'd like to recognize a few. When we checked in, the young man took me to the elevator rather than pointing down the hall. On my last night in Paris, I met a new friend. I invited that person back to the hotel but prior to his arrival made it clear to the employees at thefront desk that man was only invited to visit in the lobby. Under no circumstances would I be leaving the hotel with him, having him come to my room, nor was he permitted to have my room number. They kept a watchful eye. I appreciate that gesture. On the morning of my departure, the taxi I had ordered for transport to the airport did not show up. The two ladies at the front desk worked tirelessly for 20+ minutes to find a taxi or Uber to get me to the airport on time. Because of their commitment to serve,I made it to my flight on time. When I return to Paris, I will stay in a Mercure property again. Thank you for a wonderful stay. The hotel breakfast was very enjoyable, too. I also loved the patisserie around the corner and the charcuterie shop and produce vendor within easy access. 😁 Great stay! Looking forward to my next trip!

Very good experience

Customer review rating 5.0/5

John L. Families - Confirmed reviews ALL

The check in process was quick and efficient and we were greeted courteously. The room was clean with a great view of the Eiffel Tower. When we checked out the next day my wife didn't realize she had forgotten her make up and thought it was lost forever. We returned to Paris a week later and were in the area and decided to check if they had it in the lost and found. To our surprise they did. That in my mind is great above and beyond customer service.

Well located and great stay

Customer review rating 5.0/5

Holly Friends - Confirmed reviews ALL

Staff friendly, let us store our luggage all day after checking out. Brilliant location, 5 minute walk to eiffel tower, lots of cafes nearby (30 second walk). Great facilities and very modern

Nice location

Customer review rating 4.0/5

Aaron Couples - Confirmed reviews ALL

Friendly staff nice location lovely sauna only criticism would be room was a little small but well decorated and clean

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Other web-users rate our hotel

  • 408 reviews 9.5/10 Location
  • 422 reviews 7.5/10 Room
  • 454 reviews 8.6/10 Service
  • 9 reviews 7.4/10 WiFi
  • 189 reviews 6.5/10 Breakfast
  • 171 reviews 7.5/10 Cleanliness
  • 44 reviews 4.9/10 Amenities
  • 10 reviews 4.1/10 Bar

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