ibis Paris Tour Eiffel Cambronne 15ème 3 stars

Customer review rating (ALL Rating) 4.2/5 3,729 reviews

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2, rue Cambronne, 75015 PARIS, France

Description

Hotel extras

  • Rooms with a view of the Eiffel Tower.

  • A la carte restaurant.

  • 5 seminar rooms; private dining spaces available.

  • Close to the Eiffel Tower.

  • Only a short walk to Metro Line 6.

Our accommodation(s)

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Hotel location

ibis Paris Tour Eiffel Cambronne 15ème

2, rue Cambronne
75015 PARIS
France

GPS:48.847653, 2.301453

Telephone
Fax +33 1 40 61 22 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

LA PLACE GUSTAVE

Our restaurant offers a menu that combines simplicity with great flavor. Enjoy dishes prepared with care using only the freshest ingredients. A cozy, welcoming atmosphere that feels just like home

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,729 reviews

Customer review rating 2.5/5

Katie L. Business - Confirmed reviews ALL

The check in experience was not great. The lady finished serving a customer before me and then told me she was clocking off! To queue for her colleague to check in, instead. The rooms were extremely warm and temperature setting either was capped or didn't work. Bed was comfortable and the hotel does provide water but the reception area the tables were dirty and unclean. Check out experience was prompt and straightforward.

Hi Katie, Thank you for taking the time to share your experience. We're sorry to hear that your arrival didn't meet your expectations. We completely understand your frustration regarding the wait at check-in and we’ll take your feedback into account to improve our reception organization. We also regret the discomfort related to the temperature in your room. Our centralized air conditioning system adjusts to the outside weather conditions. Don’t hesitate to reach out to the front desk during your stay: our team is available 24/7 to assist you or offer additional solutions based on availability. Regarding the cleanliness of the tables at the reception, we also apologize and will forward your feedback to the relevant teams to strengthen our vigilance on this point. However, we are glad that you enjoyed the comfort of the bed, the amenities available, and the smoothness of the departure. Best regards, Hélène Customer Experience

Customer review rating 4.0/5

Graziela R. S. Solo - Confirmed reviews ALL

Very well located, the breakfast has great options. I stayed in a single room, it's quite small, it doesn't have a mini-fridge or a wardrobe, but that doesn't detract from the stay at all. The only problem is that a lot of water leaked from the shower when I showered.

Customer review rating 3.0/5

Joanna G. Friends - Confirmed reviews ALL

Good location but rooms are too small, and bathroom/toilet area even smaller.

Hi Joanna, Thanks for sharing your feedback ! We understand your concerns regarding the room and bathroom size. Our rooms are designed according to Ibis standards, which optimize space for comfort in urban settings. We appreciate your comments and hope to welcome you back ! Hélène Customer Experience

Customer review rating 3.0/5

Reiko T. Families - Confirmed reviews ALL

The lobby is spacious and the bed is good. However, the bathroom is very small, and the soap dispenser is backward-facing and unusable. There are no hand towels. Overall, the value for money is poor. The staff at check-in were not friendly and did not seem professional.

Dear Reiko, Thank you for taking the time to share your experience. We’re glad you enjoyed the comfort of the bedding and the common areas of the hotel. However, we regret that some aspects of your stay didn’t meet your expectations. Regarding the size of the bathroom, our accommodations are designed according to Ibis standards, which aim to optimize space in an urban environment. We also note your comment about the soap dispenser so that a check can be done. As for the towels, feel free to ask our team at the reception: we are available 24/7 to provide extra towels if needed. Finally, we are sincerely sorry that the welcome you received did not meet your expectations. The quality of service and professionalism of our teams are essential points that we take very seriously. Thank you again for your feedback, which helps us improve our services. Best regards, Hélène Customer Experience

Customer review rating 4.0/5

Carlos A. J. Friends - Confirmed reviews ALL

This hotel is well located. This is the main reason for selecting it.

Hello Carlos A., Thank you for your kind words! We’re thrilled to hear that you enjoyed our prime location. It’s always great to know that our guests find value in what we offer. We hope to welcome you back soon! Hélène Customer Experience

Other web-users rate our hotel

  • 3,505 reviews 9.6/10 Location
  • 4,061 reviews 4.5/10 Room
  • 2,500 reviews 8.1/10 Service
  • 43 reviews 6.2/10 WiFi
  • 2,722 reviews 2.3/10 Comfort
  • 1,432 reviews 8.3/10 Breakfast
  • 1,261 reviews 7.8/10 Cleanliness
  • 734 reviews 5.8/10 Value

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