ibis Paris Eiffel Tower Cambronne 15th

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ibis Paris Eiffel Tower Cambronne 15th 3 stars

Customer review rating (ALL Rating) 4.1/5 2,035 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labelled ALLSAFE Bureau Véritas

  • Updated village: Place Gustave (new bar, street food...)

  • Buffet restaurant with fresh local produce!

  • 5 seminar rooms and break areas available to book.

  • Near the Eiffel Tower

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Paris Eiffel Tower Cambronne 15th

2, rue Cambronne
75015 PARIS
France

Telephone +33 1 40 61 21 21

Fax +33 1 40 61 22 99

Contact email

  • CAMBRONNE:  80 CAMBRONNE

  • CAMBRONNE:  6 CAMBRONNE

  • LA MOTTE PIQUET GRENELLE:  LIGNE 8 LA MOTTE PIQUET GRENELLE

  • By plane

    PARIS ORLY At 16.7km / 10.38 miles

  • By car

    AUTOROUTE A1 At 15km / 9.38 miles

  • By car

    AUTOROUTE A6 At 4km / 2.5 miles

  • By train

    MONTPARNASSE At 1km / 0.62 miles

  • By train

    PARIS GARE DE LYON At 7km / 4.35 miles

GPS:48.847653, 2.301453

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA PLACE GUSTAVE

Place Gustave offers a 100% French and home-cooked buffet. Eco-responsible: seasonal products, from French farms. We fight against waste, we use recyclable, biodegradable or reusable packaging.

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The Ibis room has everything you need to enjoy your stay

Our guest reviews

Our guest reviews for
ibis Paris Eiffel Tower Cambronne 15th

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,035 reviews

TripAdvisor Rating  3.5/5  6,607 reviews

Good location, small room, uncomfortable bed

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is well located, but overall experience is "so/so" at best. Definitely not worth the price charged. Very uncomfortable bed and the smallest bathroom I have ever seen in my life. For one night stay it was OK, but nothing more than that. Breakfast is OK.

Dear BARTOSZ U., Thank you for your feedback. We are sorry that our hotel did not live up to your expectations :) Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

Bugs in room

Customer review rating 0.5/5

John S. Couples - Confirmed reviews ALL

There were ants all over our room. There were also dead bugs on the towels in the bathroom.

Good morning, John, We are sorry to read this feedback. However, we had no feedback from you during your visit to our hotel on this subject. Thank you for coming to us so that we can check and resolve the concerns you encounter during a future stay... Again, we're sorry and we'll go and see what happened to your room as we haven't had any other similar feedback from other guests! See you soon, Lea, Customer Experience

Brilliant hotel!

Customer review rating 5.0/5

Sara P. Friends - Confirmed reviews ALL

Fantastic hotel in central Paris just a few minutes walk from the Eiffel Tower. Rooms are small but spotless clean and functional. The staff are great, really helpful and friendly from housekeeping, through to bar and reception. Good facilities for holding your luggage on arrival and departure (small fee but loads better than dragging them around Paris with you). Really good room price and we will definitely stay here on our next visit to Paris.

Dear SARA P., We very much appreciate your comments regarding your stay at the ibis Paris Tour Eiffel Cambronne 15ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

An awful experience

Customer review rating 0.5/5

Justine M. Families - Confirmed reviews ALL

I experienced the worst hotel stay during this trip. I paid in advance via an email I was sent 3 days prior to my arrival. When I got to the hotel I was told I didn’t pay. I contacted my bank and they confirmed I had paid and that the hotel’s system hadn’t accepted yet so it was still pending but the money was no longer in my account. I then went back to sort it out at reception and was met with an awful attitude by the manger claiming I hadn’t paid and couldn’t provide proof. I have my bank statement, showed my online banking and provided two separate authentication numbers to prove this payment was made. I was treated like a criminal. I then called my bank again and between myself talking to the bank and my bank speaking to the hotel management, this took over 3 hours of my day. Not to mention my phone bill. This caused extreme stress and emotional damage. It caused tension and ruined my trip. I was only there for 3 days and half of my time was taken up by this. In the end nothing was ‘enough proof’ for the manager so I had to pay again for the room or I wouldn’t have been allowed to leave. I paid over £580 for a 2 night stay that was £240. I’m now financially impacted and awaiting a refund that I have no proof I’m going to get. I really hope that I get compensated for my time and stress. I will never stay at this hotel and again and it has put me off using the all Accor group in the future as this is what I paid through. A truly awful experience.

Dear Justine, We are absolutely sorry that you felt a stress and a mental load because of your check-in... But understand that in no business we can make you benefit from a service / product for free (even if the procedure of payment was committed). We had to be absolutely reassured about the transaction, because you know not everyone is honest. Nevertheless, thank you for your feedback. Lea, Customer Experience

Customer review rating 4.0/5

Ana Solo - Confirmed reviews ALL

very good

Dear ANA PAULA S G., We very much appreciate your comments regarding your stay at the ibis Paris Tour Eiffel Cambronne 15ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

Amazing location and value for money

Customer review rating 5.0/5

Juanita Solo - Confirmed reviews ALL

I stayed at The Ibis Cambronne as a solo traveler mainly because I wanted a view of the Eiffel Tower from my room. It proved to be such a great choice of hotel. Firstly the location. Cambronne is arondissment 14 right next to the Eiffel Tower. I only found out later that it is one of the safest neighbourhoods for a female solo traveler. I would have expected to pay a lot more than I did for the comfort of location and security. The metro is a 2 minute walk and only 4 stations to Trocadero. There are so many bistros in the area, but I chose to eat the dinner buffet twice during my stay. For 24 euros it is amazing value. The food is fresh and delicious, and the service in the restaurant is impeccable. The room itself was typically what you would find in a large city for the location. On the smaller side with basic ammenities, however the view of the Eiffel Tower from my bed made up for it. I was comfortable travelling on my own, but I would not recommend the same sized room for a couple. I will definitely be staying at the Ibis Cambronne when I return to Paris

Dear Juanita, What a pleasure to know that you are so satisfied with your stay! We will absolutely not fail to pass on your nice compliments to our chef who goes to great lengths to make quality and eco-responsible dishes! All of our teams were delighted to welcome you, and your safety is what matters most to us. We hope you will come back to our establishment very soon! Lea, Customer Experience

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel provided a good location to explore Paris. Conveniently positioned close to a metro station. The local area was lively with lots of bars and restaurants. Breakfast in the hotel was good value with a reasonable choice of buffet options. The room was small, but clean and comfortable. With so much to do and explore, we only needed somewhere to sleep. Our only problem was that having paid for late checkout we returned to our room on the last day to find we were locked out, and it was time consuming to resolve this due to the long queues at the only two check in desks.

Dear KEITH F., We very much appreciate your comments regarding your stay at the ibis Paris Tour Eiffel Cambronne 15ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

Well Located, but noisy and small room

Customer review rating 2.5/5

Giuliano Couples - Confirmed reviews ALL

Hotel is Well Located and really nice however the room and shower facilities were very small for 2 people. The hotel itself is quiet however the fact that the doors can be heared slamming at 2 in the morning or any other hour is quite unpleasant especialy when trying to sleep.The outside area of the hotel next to the small glass dome is quite dirty as it is filled with cigarette buts..

Dear Giuliano, Thank you for highlighting our location and our beautiful hotel! :) We are sorry that you had problems in terms of sound with your neighbors. We still hope to see you again soon! See you soon, Lea, Customer Experience

Good Stay

Customer review rating 5.0/5

Iain C. Couples - Confirmed reviews ALL

Clean & tidy, Friendly staff

Dear IAIN C., We very much appreciate your comments regarding your stay at the ibis Paris Tour Eiffel Cambronne 15ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

Customer review rating 4.0/5

Schuermann Families - Confirmed reviews ALL

Room was clean and the bed was very comfortable. It had, however, no toilet brush and cupboard.

Dear Thorsten S., We very much appreciate your comments regarding your stay at the ibis Paris Tour Eiffel Cambronne 15ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

Grrat location, friendly staff, good food

Customer review rating 4.5/5

Neal W. Friends - Confirmed reviews ALL

I was there at the end of a biking event. The staff and property was friendly and welcoming.

Dear GEORGE W., We very much appreciate your comments regarding your stay at the ibis Paris Tour Eiffel Cambronne 15ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa, Expérience Client à l'ibis Tour Eiffel Cambronne.

My room wasn't available when I arrived at the Hotel

TripAdvisor rating 3.0/5

Edgard G TripAdvisor review

As an Accor Member I've paid the early check-in, but, unfortunately, when I arrived at the hotel our room wasn't available. I've received the money back at the check-out, but was a very inconveniet experience, since we were travelling by car.

Dear Edgar, Thanks for your feedback. We were delighted to welcome you to our ibis hotel. Sorry that your room was not ready when you arrived. We hope that your time with us was pleasant. See you soon ! Lea, Customer Experience

Very convenient

TripAdvisor rating 4.0/5

mivinas TripAdvisor review

This is a very convenient hotel. Perfect location, amazing breakfast, locker facilities and good cleaning service. The only issue I had was that I paid cash at checkin but still my credit card was charged. So I had to cancel the charge and my credit card was blocked !

Chère Mivina, Merci pour votre note et votre commentaire ! Ce fut un plaisir de vous recevoir chez ibis Paris Tour Eiffel Cambronne :) Anne, Expérience Client

Meeting with Paris.

TripAdvisor rating 5.0/5

Bohdankots TripAdvisor review

A very good option for a trip to Paris. Location close to the metro station. There are many cafes, restaurants, and grocery stores in the area. In the evening you can walk to the Champ de Mars or Hôtel des Invalides.

Dear Guest, Thank you for sharing your comment following your stay at the ibis Paris Tour Eiffel Cambronne. We are very happy to read that you enjoyed our location close to the subway station and famous places in Paris. We hope that we will have the pleasure to receive you again in Paris.

Excellent location with great advantages

TripAdvisor rating 5.0/5

ZadaBH TripAdvisor review

Highly recommended place to stay, close to metro (1 min of Metro station Cambronne), 40 minutes walk from Eiffel Tower, very close to all Paris sight seeings. Hotel reception was very helpful, very friendly staff It was my second stay in this particular hotel. And next i go to Paris, i will definitely book one more time in it.

Dear Guest, Thank you for choosing the ibis Paris Tour Eiffel Cambronne during your stay in Paris. We are honored by your loyalty. We are very happy to read about your experience. Your satisfaction is our reward. We hope to welcome you soon and offer you an even better experience.

Perfect stay in the heart of Paris 💕🇨🇵

TripAdvisor rating 5.0/5

Anna H TripAdvisor review

Wonderful location, very helpful and friendly stuff, very nice breakfast, beds and great view of the Eiffel Tower. I'll choose it again for my next trip in Paris. It is very close to metro stations and the Tower is 15 minutes far. I recommend it!!

Dear Guest, Thank you very much for sharing such an opinion on your experience at the Ibis Paris Tour Eiffel Cambronne. We are honored by your loyalty! We hope we will have the pleasure to welcome you soon!

Good location, new rooms

TripAdvisor rating 4.0/5

Thomas R Families - TripAdvisor review

This IBIS is well located near the Metro and many cafes, restaurants and shops. It is also walking distance from the Tour Eiffel. The young lady at reception was very friendly and nice to us. The rooms have been renovated, they are still a bit small though.

Dear guest, Thank you for choosing the Ibis Tour Eiffel Cambronne to spend your stay in the heart of Paris. We are delighted to learn that your stay with us was a success, in particular thanks to the friendliness of the staff and the comfort of the room. It is a pleasure that you appreciated our services. Thank you for trusting us. We hope to receive you soon in better sanitary conditions. Anne, Customer experience at ibis Tour Eiffel Cambronne.

A bit expensive

TripAdvisor rating 4.0/5

matthewhk81 TripAdvisor review

I have stayed at Ibis hotels in different cities including London, Singapore, Kyoto ant etc. In my opinion this hotel is quite expensive compared to those cities I stayed before. I think if you are giving 20% off to the rate, it will sound much reasonable.

Dear Customer, Thank you for taking the time to post a note following your recent stay here at the Ibis Paris Tour Eiffel. We hope to see you soon. Our prices vary according to the period, and the Parisian activity. Thank you for your understanding. Best regards

Nice hotel and location

TripAdvisor rating 4.0/5

Stanley_Chichester TripAdvisor review

Nice hotel in a very convenient location. 20 minute walk to the Eiffel Tower and just across the road from a Metro Station on Line 6. The breakfast buffet is very nice as is the restaurant for an evening meal. Rooms are not the biggest but perfectly adequate for a 3 or 4 night stay and the inclusive wifi is quick and reliable. Please be aware though that you need to pay up to 5€ in coins to leave your luggage in the luggage room, a bit cheeky really so I took a star away.

Dear guest, Thank you for choosing Ibis Tour Eiffel Cambronne to spend your stay in the heart of Paris. We are delighted to learn that your stay with us was a success, particularly thanks to the comfort of the room, the location of the hotel and the breakfast buffet. It is a pleasure that you have enjoyed our services. Thank you for trusting us. We hope to receive you very soon in order to always serve you better. Anne, Customer Experience at Ibis Tour Eiffel Cambronne

Sounds proof was not good

TripAdvisor rating 3.0/5

weimingshih TripAdvisor review

Room was near street side , the sound proof was not good , could heard noises all night , and the building of hotel was under construction, the noise started from 8am and cannot slept from that time , otherwise it’s ok for me

Dear guest, Thank you for taking the time to write to us following your stay at Ibis Paris Tour Eiffel Cambronne. After carefully reading your comment, we are sorry that your overall experience did not meet your expectations. We apologize for the inconvenience. It is an exceptional situation. We are very sorry that you had to suffer outside noise. Note that the renovations underway are intended to provide you with refurbished spaces and to improve the quality of our services during your next stays. Once again, please accept our sincere apologies, we hope you will give us the opportunity to serve you better during your next stay. Anne, Customer experience at Ibis Tour Eiffel Cambronne

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