Novotel Paris Vaugirard Montparnasse 4 stars

Customer review rating (ALL Rating) 4.5/5 2,349 reviews

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Novotel Paris Vaugirard Montparnasse - Image 1
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Novotel Paris Vaugirard Montparnasse - Image 4
257 rue de Vaugirard, 75015 PARIS, France

Description

Hotel extras

  • Rooftop, suites and meeting rooms with views of the Eiffel Tower

  • Hotel near the Montparnasse train station and the Porte de Versailles

  • Italian restaurant with terrace in the heart of Paris' 15th arrondissement

  • Conference room for up to 250 participants

  • Parking garage with direct access to the hotel

Our accommodation(s)

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Hotel location

Novotel Paris Vaugirard Montparnasse

257 rue de Vaugirard
75015 PARIS
France

GPS:48.83997, 2.30303

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,349 reviews

TripAdvisor Rating  3.7/5  2,472 reviews

DISAPPOINTED

TripAdvisor rating 1.0/5

chermaineng TripAdvisor review

. My family and I arrived at your hotel late at night with young children, only to be refused accommodation because the booking was made for three guests instead of four. The staff member who attended to us identified herself as the duty manager. Despite the late hour, the presence of young children, and our clear request to stay for just one night and check out the following day, the duty manager flatly refused to allow us to stay under any circumstances. No reasonable flexibility or practical alternative was offered, other than cancelling and refunding the booking. The situation was further aggravated by the duty manager’s conduct. She insisted that she could only understand French, despite the fact that she was able to communicate in English, as later confirmed by another hotel guest. This unnecessary refusal to communicate made an already stressful situation far worse. A fellow hotel guest, who overheard the exchange and was clearly disturbed by the manner in which we were being treated, attempted to assist by translating our situation into French. Rather than responding professionally, the duty manager raised her voice at this guest, who was only trying to help. Such behavior toward both guests and bystanders is entirely unacceptable and reflects a serious lack of professionalism. While I acknowledge that hotels must enforce occupancy policies, policies should never be applied in a manner that disregards basic human decency—especially when families with young children are involved, and when the situation occurs late at night with no immediate alternatives. Being turned away under these circumstances caused significant distress, inconvenience, and embarrassment to my family. This experience falls well below the standard of hospitality and customer service that any reputable hotel should uphold. I expect this incident to be formally reviewed and for appropriate action to be taken. I would also appreciate a clear explanation of how such conduct aligns with your hotel’s service standards.

Customer review rating 4.0/5

Quincy D. Families - Confirmed reviews ALL

A clean hotel with friendly staff and well located in a safe neighborhood, just across the police station and Metro within 5 minutes walking distance. I like the carpark right under the hotel, with direct elevator access to the hotel lobby. The breakfast is good, organized and plenty but a bit boring after two days.

Customer review rating 1.5/5

Nicole S. Families - Confirmed reviews ALL

Location is quiet but very far from most activities. The fire alarm went off at 5AM one night and there was so much confusion. It was poorly managed and communicated, making the stay unpleasant.

Customer review rating 5.0/5

Li E. L. Friends - Confirmed reviews ALL

We have a pleasant stay at the Novotel Paris Vaugirad Montparnasse. The hotel staff is very friendly and the hotel is very clean and nearby the metro station.

Customer review rating 4.0/5

Emilie G. Business - Confirmed reviews ALL

Very nice hotel with great top floor bar with view on Eiffel Tower. Rooms are rather spacious and comfortable.

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Other web-users rate our hotel

  • 1,428 reviews 9.4/10 Location
  • 1,834 reviews 6.8/10 Room
  • 1,806 reviews 8.7/10 Service
  • 23 reviews 8.9/10 WiFi
  • 834 reviews 8.1/10 Breakfast
  • 658 reviews 6.9/10 Cleanliness
  • 510 reviews 7.4/10 Food
  • 389 reviews 7.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.