Mercure Paris Centre Eiffel Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,734 reviews

Mercure Paris Centre Eiffel Tower Hotel - Image 1
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Description

Hotel extras

  • 4 star hotel in Paris, 200 metres from the Eiffel Tower

  • Bistro Mirlot, bistronomic cuisine in a cosy setting

  • Fitness room with panoramic views of the Eiffel Tower

  • 7 Modular meeting rooms in the 15th arrondissement

  • 5 minutes away from metro line 6 and RER C to Paris and Versailles

Our accommodation(s)

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Hotel location

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey
75015 PARIS
France

GPS:48.855381, 2.291969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MIRLOT

Whether for a business lunch, gourmet break while sightseeing or an after-work event after a seminar, meet up for a drink or enjoy bistro cuisine with a modern twist at Bistro Mirlot, open all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,734 reviews

Customer review rating 3.5/5

Cullen H. Business - Confirmed reviews ALL

The rooms are quite small and in need of refurbishing. The elevators did not always work, a problem for 12 floors. Food was very good but the bar was small.

Customer review rating 1.0/5

Joanna R. Couples - Confirmed reviews ALL

I want to express my disappointment with the experience in our room (1134). In particular the toilet was blocked and flushing was problematic. We were not supplied with renewed supply of coffee, or cups (which we had to ask for) or sufficient toilet paper. When we arrived there was food product in the mini fridge from prior clients which was disgusting and messy and we had to ask for it to be removed. Overall presentation of the room and equipment was poor. No iron, telephone for room service out of order, bedside light not working,. As an Accor member I am disappointed with the experience, especially since this was a special trip I had planned for a long time, and given the expensive room rate for the room provided.

Customer review rating 2.5/5

Med B. Couples - Confirmed reviews ALL

This was my worst experience ever with Mercure. On our second day, we informed the reception that the toilet was not functioning and were promised immediate action. When we returned at 5 pm, not only the toilet was still blocked, but the room was not done. We had to change rooms. On our last day, the toilet in the new room was clogged. The reception area was not inviting.

Customer review rating 3.5/5

Robert A. Couples - Confirmed reviews ALL

Receptionist was disgusting to deal with ,but apart from that it was a fantastic place to stay

Customer review rating 0.5/5

Emily M. Business - Confirmed reviews ALL

Got in early, room ready, great! Room really dumpy...and, no pillows on bed???? Called down and they said they would send up - instead man comes and says pillows in closet and talked to me like I was crazy for thinking on bed. I asked for a new one since it was obviously sitting in closet for awhile and who knows what happened to it....and then he brings me two pillows (great) - but with pillow cases not on them and said he said he could put them on pillows if I couldn't....what kind of service is this? This is supposed to be a 4 star hotel?!?! This is at best a 2.5 stars. I should have stayed at another hotel....just glad here one night Additionalyl - the bed's linens are so scratchy and uncomfortable which is made worse because the AC does not work in the room very well. It is not cooling. Plus - all - ALL of the outlets are so worn that plugs do not stay in them - with one outlet full of brown icky sticky stuff inside. The toilet was disgusting and the "room" it was in smelly and dirty.

Other web-users rate our hotel

  • 2,081 reviews 9.6/10 Location
  • 2,285 reviews 5.1/10 Room
  • 1,813 reviews 6.9/10 Service
  • 22 reviews 6.7/10 WiFi
  • 947 reviews 4.2/10 Comfort
  • 875 reviews 4.7/10 Cleanliness
  • 802 reviews 7.5/10 Breakfast
  • 473 reviews 4.8/10 Value

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