Mercure Paris Centre Eiffel Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,636 reviews

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Mercure Paris Centre Eiffel Tower Hotel - Image 1
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Mercure Paris Centre Eiffel Tower Hotel - Image 4
20 rue Jean Rey, 75015 PARIS, France

Description

Hotel extras

  • 4 star hotel in Paris, 200 metres from the Eiffel Tower

  • Bistro Mirlot, bistronomic cuisine in a cosy setting

  • Fitness room with panoramic views of the Eiffel Tower

  • 7 Modular meeting rooms in the 15th arrondissement

  • 5 minutes away from metro line 6 and RER C to Paris and Versailles

Our accommodation(s)

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Hotel location

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey
75015 PARIS
France

GPS:48.855381, 2.291969

Telephone
Fax +33 1 45 78 91 42

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MIRLOT

Whether for a business lunch, gourmet break while sightseeing or an after-work event after a seminar, meet up for a drink or enjoy bistro cuisine with a modern twist at Bistro Mirlot, open all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,636 reviews

TripAdvisor Rating  3.8/5  5,944 reviews

Could be better!

TripAdvisor rating 3.0/5

921tamarat TripAdvisor review

The room décor is very tired and in need of updating. We even had holes in the walls, which was quite disappointing. The corridors are decorated in a very unusual way, with a strange Star Trek-style theme that felt dated rather than quirky. The lifts are also very old-fashioned and extremely slow, which became frustrating. Breakfast wasn’t great. A lot of items ran out and we had to wait a long time for food to be replenished, which took away from the experience. Staff service could be improved. When I asked for help finding a pharmacy, I was told to use Google Maps rather than being offered any assistance. There was no complimentary water provided in the room, which was disappointing. The main positive is the location, which is excellent and very convenient.

We would stay here again, and will do so in September.

TripAdvisor rating 5.0/5

CanadaHumblepie TripAdvisor review

Third time at this hotel and the service and reception was excellent. The location of this hotel is the big draw for us. It is literally a 10 minute walk to the Eiffel Tower and even a shorter walk to the Metro. The rooms are small, but well designed, and not to belabour a point, one does not go to Paris to stay in a hotel room. There was a small fridge in the room, along with a small safe. There were plug ins for usb cables, so recharging phones and computers was not a problem When we booked, breakfast was not included. You could purchase breakfast each morning for 20 Euros per person. We have had breakfast here before on our previous stays, and it is very good. We decided to skip breakfast and explore Paris and have a Parisian breakfast of coffee and croissants. The staff was helpful and very professional. Well done all !

Customer review rating 4.5/5

Susan F. Families - Confirmed reviews ALL

very welcoming very clean

Dear Madam, Thank you for your positive feedback. We are delighted to hear that you had a very good stay and appreciated our welcoming atmosphere and cleanliness. Your satisfaction is our priority, and we look forward to welcoming you again at the Mercure Paris Centre Tour Eiffel. Yours sincerely, Anne Claire Guillemin Assistant to the General Manager

Customer review rating 5.0/5

Ellie G. Couples - Confirmed reviews ALL

The hotel was greater than we expected, the rooms were nice and the staff were lovely. We had low expectations going in but it far exceeded what we thought. Definitely reccomend

Customer review rating 0.5/5

Wafa A. R. Couples - Confirmed reviews ALL

My detailed review, including photos, will also be shared on Booking.com! From the moment we arrived, our experience was disappointing. The receptionist who greeted us was rude and appeared unwilling to engage, as if working on a Sunday morning was an inconvenience. We requested a room upgrade, which was processed promptly after paying an additional fee. The staff member handling luggage showed a similar lack of enthusiasm.When we politely asked whether everything was ok, we were told, “Sorry, it’s just the Sunday morning vibe.” The staff member assigned to our room for cleaning did not speak any English, which is surprising for a hotel in such a prime location. Throughout the cleaning, she was wearing headphones and speaking loudly on the phone. Despite politely requesting that she lower the volume or remove the headphones while cleaning the room, my request was ignored. Coming from the Middle East, where four-star hotels often deliver service comparable to five-star standards, this experience was genuinely shocking. Based on our stay, I would rate this property closer to a one-star experience. The lobby and rooms are dated, lack charm, and are in clear need of refurbishment. Overall, this stay was a waste of money, and unfortunately, we will not be returning.

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Other web-users rate our hotel

  • 1,966 reviews 9.5/10 Location
  • 2,203 reviews 5/10 Room
  • 1,757 reviews 6.9/10 Service
  • 28 reviews 5.3/10 WiFi
  • 918 reviews 3.9/10 Comfort
  • 817 reviews 4.8/10 Cleanliness
  • 763 reviews 7.2/10 Breakfast
  • 459 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.