Mercure Paris Centre Eiffel Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,734 reviews

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Description

Hotel extras

  • 4 star hotel in Paris, 200 metres from the Eiffel Tower

  • Bistro Mirlot, bistronomic cuisine in a cosy setting

  • Fitness room with panoramic views of the Eiffel Tower

  • 7 Modular meeting rooms in the 15th arrondissement

  • 5 minutes away from metro line 6 and RER C to Paris and Versailles

Our accommodation(s)

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Hotel location

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey
75015 PARIS
France

GPS:48.855381, 2.291969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MIRLOT

Whether for a business lunch, gourmet break while sightseeing or an after-work event after a seminar, meet up for a drink or enjoy bistro cuisine with a modern twist at Bistro Mirlot, open all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,734 reviews

Customer review rating 2.0/5

Caroline T. Friends - Confirmed reviews ALL

Water was dripping from the light when taking a shower. Check in agent advised we were being upgraded to a room overlooking the Eiffel Tower. When we got to the room that was not the case. It was was also a queen bed and we had requested two twins. Also my debit card was charged for a third room when we only booked two rooms.

Dear Madam, Thank you for sharing your experience with us. I am pleased to hear that you appreciated the hotel's location. However, I regret to learn about the issues you encountered during your stay, particularly concerning the water leak and the room assignment discrepancies. Your comment regarding the leak in the bathroom has been forwarded to our Maintenance and Engineer Manager. Regarding the billing error, I recommend contacting our front desk for any clarification regarding charges, if it is not resolved. Please accept our sincere apologies for these disagreements. Best regards, Anne Claire Guillemin Hôtel Mercure Paris Centre Tour Eiffel

Customer review rating 0.5/5

Pavithra N. Families - Confirmed reviews ALL

I was doubly charged for the rooms, which I had to manually ask the reception to reverse. They were not least apologetic and kept arguing that money is only “pre noted” and not taken. Every bank works differently and they did not understand for a second what I was trying to say. This left my whole day ruined.

Customer review rating 0.5/5

Man L. J. J. C. Couples - Confirmed reviews ALL

We had a very disappointing stay. Cash went missing from our room after housekeeping serviced it, and the in-room safe was also broken, which made the situation even more concerning. When we reported the issue, the staff were dismissive and unhelpful, and we felt the matter was not taken seriously. This experience has left us very disappointed and concerned about the hotel’s security and service.

Customer review rating 4.5/5

Karen H. Friends - Confirmed reviews ALL

Clean and comfy room and good breakfast. Most of the staff were very nice and helpful but just beware of the tax you have to pay for your room on arrival

Dear Guest, Thank you for your kind feedback regarding the comfort and cleanliness of your room, as well as our breakfast offerings. We appreciate your comments about our staff. We would like to remind our guests that a local tax is applicable upon arrival, for all guests staying in hotel of Paris. Best regards, Anne Claire Guillemin Hôtel Mercure Paris Centre Tour Eiffel

Customer review rating 1.0/5

Helen M. Families - Confirmed reviews ALL

Very bad. Would never recommend or return

Other web-users rate our hotel

  • 2,082 reviews 9.6/10 Location
  • 2,274 reviews 5/10 Room
  • 1,806 reviews 6.9/10 Service
  • 22 reviews 6.7/10 WiFi
  • 957 reviews 4.1/10 Comfort
  • 866 reviews 4.7/10 Cleanliness
  • 802 reviews 7.5/10 Breakfast
  • 462 reviews 4.9/10 Value

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