Hôtel Mercure Paris Saint Cloud Hippodrome 4 stars

Customer review rating (ALL Rating) 4.6/5 429 reviews

Hôtel Mercure Paris Saint Cloud Hippodrome - Image 1
Hôtel Mercure Paris Saint Cloud Hippodrome - Image 2
Hôtel Mercure Paris Saint Cloud Hippodrome - Image 3
Hôtel Mercure Paris Saint Cloud Hippodrome - Image 4

Description

Hotel extras

  • Family rooms, with option for communicating rooms.

  • A modular and fully equipped meeting room (431 sq. ft) with natural daylight.

  • INDIGO car park 164 yards from the hotel. Contact us to reserve your space!

  • Green Key certified hotel, committed to an eco-friendly stay.

  • Spaces dedicated to coworking and meetings.

Our accommodation(s)

Hotel location

Hôtel Mercure Paris Saint Cloud Hippodrome

43 Boulevard De La Republique
92210 SAINT CLOUD
France

GPS:48.84497, 2.211331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Our bar is a great place for taking a break or having a light snack.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  429 reviews

TripAdvisor Rating  3.8/5  201 reviews

Customer review rating 3.5/5

Joel H. V. Business - Confirmed reviews ALL

I regularly stay in the hotel, which is well situated and gives a homey feeling.

Dear Guest, Thank you for your feedback regarding your recent stay at Hôtel Mercure Paris Saint Cloud Hippodrome. It is gratifying to hear that you appreciate our location and the cozy atmosphere we strive to provide. I am truly sorry that your arrival did not meet the level of service you are entitled to, particularly as a Platinum member. Please accept my sincere apologies for the inconveniences you encountered, including the lack of clarity regarding billing, the payment process, and the absence of proper recognition of your status and associated benefits (upgrade and welcome drink). The associate who assisted you was indeed an interim team member. That being said, this does not excuse the shortcomings you experienced. I take full responsibility for this situation and I will personally ensure that he is made fully aware of our procedures, loyalty recognition standards, and the importance of providing a seamless and attentive guest experience. Once again, I am very sorry for this experience and I sincerely hope we will have the opportunity to welcome you again under much better conditions. Warm regards Francesca BORGESE General Manager

Customer review rating 2.5/5

Ian L. Business - Confirmed reviews ALL

Staff where distant / cold, made mistakes. Felt more like self service hotel, but i paid over 200 euro. Will not return

Dear Guest, Thank you for sharing your feedback regarding your recent experience at our hotel. I am disappointed to learn that our service did not meet your expectations and that you felt a lack of warmth from our staff. We strive to provide a welcoming atmosphere and attentive service, and your comments will be reviewed to enhance our guest experience in the future. Best regards, Francesca BORGESE General Manager

Nice cosy and clean hotel, close to Paris in a safe and good area, with quick access to Paris.

TripAdvisor rating 5.0/5

Stephane C TripAdvisor review

I use this hotel very often. It is always a pleasure to stay at this hotel. It is in a quiet area but within walking distance of gare de Saint-Cloud, wich gives you direct access to Paris. The rooms are clean, the breakfast is good. The reception staff Mr. David and Mrs. Cécile always make you feel welcome and go out of their way to help.

Customer review rating 3.0/5

Jean M. P. Families - Confirmed reviews ALL

The breakfast was disappointing the eggs were cold. You could not boil an egg or fry it. The bread was undercooked although there is a bakery next door.

Dear Mr. P., Thank you for your feedback regarding your recent stay with us. We are pleased to read that you appreciated our location and our friendly staff. We regret that the breakfast did not meet your expectations. Your comments are taken into consideration for the improvements. We hope that you will give us a chance to show them during your next stay with us. Best regards, Irina, Deputy GM Hôtel Mercure Paris Saint-Cloud Hippodrome

Customer review rating 5.0/5

Stephane C. Business - Confirmed reviews ALL

I use this hotel very often. Very close to public transport (gare de Saint-Cloud) wich gives you direct access to Paris. The hotel is in a quiet and safe area.

Cher Monsieur C., Nous vous remercions sincèrement de votre fidélité à notre établissement, ainsi que pour votre retour positif et valorisant. C'est toujours un grand plaisir de vous accueillir! Bien cordialement, Irina, Directrice Adjointe, Hôtel Mercure Paris Saint-Cloud Hippodrome.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 141 reviews 8.7/10 Location
  • 273 reviews 6.8/10 Room
  • 293 reviews 9.3/10 Service
  • 149 reviews 8.3/10 Breakfast
  • 99 reviews 8.2/10 Cleanliness
  • 49 reviews 4.5/10 Food
  • 31 reviews 4.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Saint Cloud