Hôtel Mercure Paris Saint Cloud Hippodrome 4 stars

This is my TripAdvisor review. Its fair and honest. The hotel itself is quite nice and relatively clean, carpets could use a hoovering but overall quite clean. Staff however are very hit and miss, a couple of them are quite nice and helpful but the rest are really quite ignorant and when asked to put something right at the bar one in particular, a more mature gent with glasses became quite arrogant and dismissive. The room was nice, bed was very comfortable, again relatively clean and checked every day, the toilet could have been a little larger as it was very enclosed and awkward. For what the hotel claims, it's not as it tries to make out. The location is OK, the train station taking you to the nearest metro is a 7/10min walk away and fortunately the trains are very frequent although the climb up the steps and the bank on the return was just too much after a day exploring the city, especially for my fiance who suffers with her knees and hips so next time I'd be more inclined to get a hotel on the inside of the river instead. Trial and error I suppose but I would probably avoid the place on our next visit and take a chance on a different hotel.

On our honeymoon; the staff went out of their way to make our stay an amazing experience

The room was fine & clean, but not many amenities. Quite forgettable experience, not bad but also not enjoyable. Internet connection was really bad, this is unacceptable in 2019

The hotel was within walking distance to visit our son and family. The bedroom was very clean and warm, but quite small for a double room. Although the room was at the front of the hotel we were not disturbed by the traffic noise in the morning. The bathroom was fine, however, it took about 3 minutes to get any hot water through the basin and taps which is obviously a waste of water. The breakfast was good and plentiful with several choices including hot and cold dishes and several different coffee pods. The staff were very helpful in the dining room and on reception. There is a very small car park for about 7 to 8 cars and we were fortunate to get a space and as we were visiting the family we left it there until our departure. The hotel is located in a beautiful historic mansion and we enjoyed our stay there.

The hotel is non accommodative to other guests. All the TV channels are in French. At least change the bedding once when a guest stays for a week. And on some days I could see my room was not cleaned except to make the bed. The breakfast menu as well could be improved.

The room was cozy. The restaurant was great, food was delicious. The receptionist was helpful e.g. ordered me a taxi, when I asked him. One small negativity: the room was very cold. There was a device on the wall, but I cannot figure out how to control it.

Correct

The bed was comfortable, the bathroom adequate, and there was no surround noise from outside, only a bit from inside the hotel. The breakfast was sufficient.

Lovely rooms, friendly and helpful staff, made for a wonderful family weekend in Paris.

Peaceful very professional everything out as I get breakfast sometime clean my room on time love this hotel is pretty pretty damn good hotel

Price - quality not in line. Clean room but little insulation, easy to hear other room (and not becuase person was noisy). In between room door lock damaged. Shower head / water pressure not working properly

The hotel was impossibly noisy until almost 4am...we were playing in a bridge national final...not one of us managed to sleep. Parking...offered...joke...three maybe four places...I suspect occupied by staff. Restaurant closed....but noisy just the same. Partying in rooms.

Reserved parking was not free anymore , forcing us to take a taxi to nierest parking. Staff did not at all help to find a suitable parking In the morning , there was no warm water available , resulting in a true cold shower experience . The staff was also unwilling to provide any compensation. I should go myself to the 'directrice' and complain as the 'directrice' was not reachable.... I wonder if this 'directrice' was also not availble in case of fire in the hotel ...

Brief business trip, comfortable enough but overpriced

Nice bedroom