It was my first time to stay at Hotel Mercure and I will stay again. Mainly as the staff were very friendly and helpful, which I find really enhanced a visit. The location is perfect for me too and is a relatively short metro ride to the centre of Paris from my offices, which are located close to the hotel.

Missed restaurant

A bit disappointing that they did not announce the restaurant was closed. Clean, a bit basic hotel in a nice area.

Nice rooms and outside space, friendly staff but not enough working , a receptionist should not be expected to also be serving guests in the bar and outside tables, well located, only let down is the very limited parking.

The feedback from my previous was taken into account for this one. The receptionist was really friendly and helpful.

We stayed for 3 nights with our young daughter. The rooms are very clean, bright and quiet. Beds and linens of very good quality. Excellent check in experience Tks to great staff . Highly recommend for someone looking for a nice hotel close to Paris

Excellent customer service at the front desk and the restaurant. Lack for storage spaces in the bedroom and the toilets room is too small...

The hotel is right next door to my apartment where I am doing renovations so it was really practical for me to be there. The rooms are simple and tasteful, comfortable bed. The staff was nice. The breakfast could be better.

I was staying alone and felt very comfortable and in good hands while at the Mercure in Saint Cloud.

Clim non mis en route

Great welcome with A very sweet young lady whom recently started to work, At this Hotel, super & very helpful. A lovely experience.

The hotel was within walking distance to visit our son and family. The bedroom was very clean and warm, but quite small for a double room. Although the room was at the front of the hotel we were not disturbed by the traffic noise in the morning. The bathroom was fine, however, it took about 3 minutes to get any hot water through the basin and taps which is obviously a waste of water. The breakfast was good and plentiful with several choices including hot and cold dishes and several different coffee pods. The staff were very helpful in the dining room and on reception. There is a very small car park for about 7 to 8 cars and we were fortunate to get a space and as we were visiting the family we left it there until our departure. The hotel is located in a beautiful historic mansion and we enjoyed our stay there.