Dear Sir, Thank you very much for your kind words and for recommending Molitor. We are delighted to hear that you enjoyed our historical pools, bars and rooftop, as well as our food and drinks offerings. Most of all, we are pleased that the warmth and attentiveness of our teams contributed to making your stay a memorable one. Your recognition is greatly appreciated, and we look forward to welcoming you back for another wonderful experience at Molitor. Warm regards, Evita Alamaniotou Front of House Director

Dear Madam, Thank you for taking the time to share your feedback following your stay at Molitor. We are delighted that our iconic Art Deco swimming pool made such a strong impression on you. It is indeed one of the most unique features of our hotel, and we are pleased that you enjoyed this part of the Molitor experience. We are, however, sorry to hear that our hospitality did not feel exceptional and that certain aspects of your stay, including the breakfast, Wi-Fi connection and ease of access, did not fully meet your expectations. Your comments are valuable to us and have been shared with the relevant teams so that we can continue improving the guest experience. We hope to have the pleasure of welcoming you and your family back to Molitor, with the opportunity to provide you with a more memorable experience. Kind regards, Corentin CAPELLE Guest Experience

Cher Monsieur, Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience au Molitor. Nous sommes ravis de savoir que vous avez apprécié l’accueil chaleureux de nos équipes, ainsi que nos piscines et votre chambre. Votre satisfaction est une véritable source de motivation pour l’ensemble de nos collaborateurs. Au plaisir de vous accueillir à nouveau très prochainement pour un nouveau séjour parisien au Molitor. Bien cordialement, Corentin CAPELLE Guest Experience

Dear Ms., Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that you enjoyed the beauty and style of our hotel, as well as our pools. It is wonderful to know that you would love to return to Molitor — we would be truly delighted to welcome you back. We also appreciate your valuable feedback regarding the breakfast, the snack options and the possibility of offering refreshments by the indoor pool. Your comments have been shared with our teams as we continuously strive to enhance our guests’ experience. We look forward to welcoming you and your family back to Molitor for another memorable stay. Warm regards, Corentin CAPELLE Guest Experience

Dear Mrs. C., Thank you very much for your wonderful review and for highlighting the dedication of our team. We are delighted to know that our staff went above and beyond to make your stay perfect. Your kind words are a true recognition of their commitment to providing warm, attentive and personalized service. It was a pleasure to welcome you, and we very much hope to have the opportunity to see you again for another exceptional stay. Warmest regards, Evita Alamaniotou Front of House Director

Dear Mr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corentin CAPELLE Guest Experience

Dear Madam, Thank you for taking the time to share your detailed feedback following your family stay at Molitor. We are pleased to hear that you enjoyed our gym and had a particularly positive experience at our rooftop restaurant, both in terms of the quality of the food and drinks and the service provided by our teams. Your kind words will certainly be shared with them. However, we are truly sorry that several aspects of your stay did not meet your expectations. In particular, we sincerely apologize for the cleanliness issues you encountered in your room, especially around the shower, sink and ventilation ducts. This is not the standard of cleanliness we strive to provide, and your comments have been shared with our Housekeeping team for their attention. We also regret that the pool temperature and the service around the pool area did not provide you with the experience you expected. We understand how these points, together with the condition of your room, affected your perception of the value of your stay. Your feedback is extremely valuable to us, as it allows us to identify where improvements are needed. We sincerely hope that we will have the opportunity to welcome you back and provide you with the high-quality experience that you should expect from Molitor. Kind regards, Corentin CAPELLE Guest Experience

Dear Guest, Thank you very much for this lovely review. We are delighted that our facilities, and particularly our outdoor pool, provided the perfect setting for your family to relax and cool off during your stay in Paris. Regarding our indoor pool, it was temporarily closed for its mandatory annual maintenance and cleaning. We deliberately schedule this operation during the summer period, when the indoor pool is generally less in demand, in order to minimize the impact on our guests. We were nevertheless pleased to be able to reopen it earlier than initially planned. We are happy that the weather ultimately allowed you to make the most of our outdoor pool and hope to have the pleasure of welcoming your family back to Molitor very soon. Warm regards, The Guest Experience Team.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corentin CAPELLE Guest Experience

Dear Guest, Thank you very much for this wonderful score and for your kind feedback. We are delighted that you enjoyed our iconic outdoor swimming pool and appreciated the warmth and attentiveness of our teams. We hope to have the pleasure of welcoming you back to Molitor very soon! Warm regards, The Guest Experience Team.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you enjoyed our wonderful pool and the comfort of your room. We are, however, sorry to hear that the quality of our food and service did not meet your expectations. Your comments are important to us and have been shared with the relevant teams as we continue to work towards delivering the level of service and experience expected at Molitor. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Kind regards, The Guest Experience Team.

Dear Guest, Thank you very much for your wonderful review! We are delighted to hear that you loved your stay at Molitor and that you were able to make the most of our pool and rooftop bar. We are sorry that navigating the hotel proved to be a little adventure of its own! It is a pleasure to know that the atmosphere and facilities contributed to such an enjoyable experience. We truly hope to have the pleasure of welcoming you back for another memorable stay. Warm regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you for taking the time to share such detailed feedback following your stay with us. We are delighted to hear that you enjoyed the hotel, and particularly our iconic pool. At the same time, we are truly sorry that certain aspects of our service did not meet the level of attention and care you rightly expected. We sincerely apologize that our team did not follow up with you regarding the breakfast. We fully understand how frustrating it must have been to have raised the question at check-in and not received a clear answer afterwards. We also regret that we were unable to provide you with an additional adapter and appreciate your understanding regarding this point. Your comments regarding communication and attentiveness are valuable, and we will certainly share them with our teams to ensure that these small details receive the attention they deserve. It is precisely this level of follow-up that makes the difference in creating a truly seamless stay. Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you back to Molitor and providing you with the attentive and thoughtful service you should expect from us. Warm regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the beauty, cleanliness and comfort of Molitor, as well as the warmth and helpfulness of our team. We are especially touched by your kind words regarding our reception colleague who assisted your son following his ankle injury. We will be sure to share your appreciation with him, as such recognition means a great deal to our teams. We are also pleased that you enjoyed our iconic pool, one of the most distinctive features of Molitor. It was a pleasure to welcome you, and we hope to have the opportunity to see you and your family again very soon. Warm regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that your arrival did not meet your expectations. While our standard check-in time is from 4:00 pm, we note that your room was made available at 4:15 pm. We understand that, after a journey, even a short wait can be disappointing, and we apologize for the inconvenience caused. Regarding breakfast, we are sorry that you did not feel it offered good value for money. Our Molitor buffet is priced at €37 per person and includes a wide selection of sweet and savory products, fresh beverages, hot drinks prepared to order, as well as eggs, omelettes, homemade crêpes and pancakes. We also offer a more traditional Parisian breakfast at €25 per person, including a hot drink, fruit juice, bread and pastries, butter and jam. We regret that, despite these offerings, your overall experience did not feel in line with the standards of a five-star hotel. Your feedback is important to us and will be shared with the relevant teams. We would nevertheless be delighted to have the opportunity to welcome you back and provide you with the experience you should expect from Molitor. Kind regards, The Guest Experience Team.

Dear Guest, Thank you so much for taking the time to share such a wonderful and detailed review with us. We are delighted to hear that you enjoyed the warmth and attentiveness of our team, the comfort of your room, as well as the thoughtful details designed to make your stay more enjoyable. We are also thrilled that our breakfast buffet was one of the highlights of your experience. We are sorry to hear about the inconvenience caused by the metal plant sculpture in your room. Your feedback is greatly appreciated and will be shared with our team, as we are always looking for ways to improve our guests’ comfort and experience. Regarding the graffiti Rolls Royce, we completely understand your disappointment! It was indeed a very special and iconic part of the Molitor experience. As part of the evolution of our décor, we have recently welcomed a new lobby installation, and the Rolls Royce has now returned to its owner. We hope that you will nevertheless enjoy discovering our new décor when you return to visit us next summer. It would be a great pleasure to welcome you and your daughter back to Molitor in July or August next year. We look forward to making your next stay just as memorable! Warm regards, Guest Experience Team

Dear Mr., Thank you very much for taking the time to share such a thoughtful and detailed review of your stay at Molitor. We are truly delighted to hear that you and your daughter had such a memorable experience with us. It is wonderful to know that you appreciated the warm welcome, the room upgrade and its view over our iconic swimming pools, as well as the special touches prepared for your arrival. We are particularly touched by your comments regarding Molitor’s history and heritage. Our story is indeed an essential part of the soul of the property, and it is a great pleasure to know that discovering its history allowed you to experience the hotel in a different way. Beyond simply being a place to stay, we hope that Molitor continues to feel like a destination in its own right. We are also delighted that you enjoyed the balance between exploring Paris and returning to the calm and relaxed atmosphere of the hotel, as well as our breakfast, swimming pools and convenient location. Most importantly, your kind words about our teams mean a great deal to us. We will be sure to share your compliments with everyone, as they are a wonderful recognition of their dedication to creating memorable stays. It is especially rewarding to receive such positive feedback from a travel professional, and we are grateful for your confidence in recommending Molitor to your clients. We very much hope to have the pleasure of welcoming you and your daughter back to Molitor for another memorable Parisian stay. Warm regards, Corentin CAPELLE Guest Experience

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your feedback. We are delighted to know that you enjoyed a comfortable stay at Molitor. Your satisfaction is a wonderful recognition of our team’s dedication to providing an elegant and memorable experience. We look forward to the pleasure of welcoming you back for another exceptional stay. Warmest regards, The Molitor Team

Dear Guest, Thank you very much for your excellent rating and for taking the time to share such a lovely review. We are delighted that you chose to return to Molitor with your family, 11 years after your first stay with us. It is particularly rewarding to know that you once again enjoyed our beautiful setting and iconic pools, and that your son and husband had such a wonderful time. We are also pleased that our team contributed to making your family stay a memorable one. We hope to have the pleasure of welcoming you all back to Molitor for another special experience in the future. Warmest regards, Evita Alamaniotou Front of House Director