Molitor Hotel & Spa Paris - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,760 reviews

Molitor Hotel & Spa Paris - MGallery Collection - Image 1
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Description

Hotel extras

  • Enjoy a 46-meter heated outdoor pool and a 33-meter indoor pool.

  • Rooms with a pool view

  • A sublime Clarins spa

  • A restaurant offering gourmet cuisine and a view of the emblematic pool

  • 100 works of street art exhibited throughout the hotel and the unique artistic cabin pathway.

Our accommodation(s)

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Room 1

Hotel location

Molitor Hotel & Spa Paris - MGallery Collection

16 Avenue de la Porte Molitor
75016 Paris
France

GPS:48.844653, 2.252219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,760 reviews

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that your stay at Molitor, although initially planned around a business event, turned into such a positive experience. We are pleased that you enjoyed the quality of our accommodations and the comfort of your stay. Knowing that you would choose to return is the greatest compliment for our teams. We look forward to welcoming you back to Molitor soon, whether for business or leisure, and creating another memorable experience. Warm regards, Evita Alamaniotou Front of House Director

Customer review rating 5.0/5

Paige T. Couples - Confirmed reviews ALL

Dear Guest, Thank you sincerely for taking the time to share such a detailed and heartwarming review. We are truly delighted to learn that your recent stay at Molitor was one of your best experiences in Paris and that it left such a lasting impression. It is especially rewarding to know that you noticed a significant improvement compared to your 2024 stay, particularly regarding the comfort and quietness of your room. Providing a seamless and memorable experience for our guests is our highest priority, and your feedback is a wonderful recognition of our teams' efforts. We are particularly touched by your kind words regarding our team. We will be delighted to share your compliments with each of them personally. They will be proud to know that their attentiveness, professionalism and genuine care contributed so positively to your stay. We are also pleased that our Housekeeping team met your expectations by ensuring your room remained comfortable, immaculate and well-equipped throughout your visit. Thank you once again for your trust and loyalty. It was a privilege to welcome you back to Molitor, and we very much look forward to creating many more memorable moments with you during your future visits to Paris. Warm regards, Evita Alamaniotou Front of House Director

Customer review rating 4.5/5

Karen H. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you had an overall positive experience and that you enjoyed our location, particularly for your visit to Roland Garros. We also appreciate your comments regarding your dinner experience at our rooftop restaurant. While we are pleased to know that our team’s attentiveness was appreciated, we sincerely regret that the pace of service did not fully meet your expectations during your dinner on Sunday, June 7th. Your feedback has been shared with our teams as we continuously strive to offer a seamless and memorable dining experience to our guests. We hope to have the pleasure of welcoming you back to Molitor for another enjoyable stay. Warm regards, Evita Alamaniotou Front of House Director

Customer review rating 0.5/5

Raymond K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience with us. We are truly sorry that the unusually high temperatures during your stay, combined with the malfunctioning air conditioning in your room, impacted your comfort and prevented you from fully enjoying your time with us. We understand how important it is for a hotel room to be a place of rest and relief, especially during periods of extreme heat. Please accept our sincere apologies for the inconvenience you encountered. Your feedback has been shared with our technical teams so that the situation you describe is thoroughly reviewed and addressed. We appreciate your understanding and hope to have the opportunity to welcome you back under more comfortable conditions, in order to provide you with the relaxing experience you rightly expect. Kindest regards, Evita Alamaniotou Front of House Director

Customer review rating 2.0/5

Adam B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are truly sorry to read about the significant discomfort you experienced, particularly regarding the air conditioning, the perceived lack of timely support, and the issues you mention in your room. This is clearly not the level of comfort, transparency, or attentiveness that we strive to provide, and we sincerely regret the impact this had on your stay. We also regret that the alternatives offered, as well as the overall handling of the situation, did not meet your expectations. Your comments regarding service delivery and communication have been taken very seriously and have been shared with the relevant teams for immediate review. Please rest assured that your experience does not reflect our usual standards, and we are actively reviewing the circumstances you describe in order to prevent any recurrence. While we understand your disappointment, we remain hopeful that you might one day reconsider and allow us the opportunity to restore your confidence in our hotel. Kindest regards, Evita Alamaniotou Front of House Director

Other web-users rate our hotel

  • 373 reviews 8.9/10 Location
  • 646 reviews 7.7/10 Room
  • 1,110 reviews 7.8/10 Service
  • 5 reviews 0/10 WiFi
  • 483 reviews 9/10 Pool
  • 359 reviews 7.9/10 Breakfast
  • 356 reviews 5.8/10 Food
  • 264 reviews 7.7/10 Amenities

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