Dear R., Thank you warmly for this excellent 8/10 rating! It is a source of great pride for us to read your compliments regarding the cordiality and helpfulness of our team. We make it a point of honor to provide attentive and proactive service so that every guest feels perfectly supported during their stay. We are also delighted that, despite their compact layout, you found our rooms comfortable. We have designed each space to be a true cocoon of serenity on the outskirts of Paris. We look forward to welcoming you back very soon to Boulogne-Billancourt! Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Dear Sylvia J., A huge thank you for this perfect feedback! We are delighted to read that everything met your expectations, from the quality of our premises to the dedication of our staff. Your satisfaction is our greatest reward, and knowing that your stay was "perfect" motivates us to maintain this level of excellence. It was a true pleasure to have you with us, and we hope to have the joy of welcoming you back very soon. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt team

Dear Ji, Thank you very much for your feedback and for this 8/10 rating! We are delighted to know that our hotel perfectly met your expectations for your business trip. The cleanliness and comfort of our rooms are at the heart of our priorities to ensure our guests get the best possible rest between workdays. We are also pleased that our 24-hour coffee and hot water station was useful to you. We know that a hot drink is always welcome, whether for an early start or for finishing a presentation late at night! We look forward to welcoming you back during your next business trip. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Dear Chris, A huge thank you for this wonderful review and for the perfect 10/10 rating! We are delighted to hear that your week-long stay with us was such a success. It is essential to us that a business traveler can find, after a long day of meetings, a true "retreat" to relax and rest. I will certainly share your warm thanks with our entire reception team. Knowing that their smiles and attentiveness, even during your late arrival at 10 PM, made such an impression on your stay is our greatest reward. We are also thrilled that the variety of our breakfast and our 24/7 beverage service met all your expectations. It was a real pleasure having you stay with us, and we look forward to welcoming you back during your next business trip! Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Dear Gillian, Thank you for sharing your feedback following your stay. We are pleased that everything went well until Monday morning, although we sincerely regret the negative impression left by your final breakfast. I would like to clarify what appears to be a misunderstanding regarding the interaction with our team. Courtesy is a cornerstone of our establishment, and our staff is strictly trained never to raise their voice toward our guests. However, we take your comment very seriously, and an internal debrief will be conducted to understand what may have been perceived as such during a high-pressure moment. This Monday morning, we experienced an exceptional and simultaneous rush of guests. Despite our best efforts, preparing fresh items such as bacon and eggs requires a mandatory cooking time of 15 minutes to ensure quality and food safety. This delay, combined with the large number of guests arriving at the same time, unfortunately led to the unusual wait you experienced. We hope you will not hold this against us and that we will have the pleasure of welcoming you back to provide a seamless experience from start to finish. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Dear Mr. C., We sincerely thank you for your excellent 9/10 rating and for your very kind comments. It is a great source of pride for us to read that your stay was "above average." We are delighted that the cleanliness of your room, our convenient location near the metro, and the quality of our breakfast contributed to the success of your stay with us. I will be sure to share your compliments with our entire team. Their professionalism and dedication to service are at the heart of what we do, and your recognition is their greatest reward. We look forward to welcoming you back during your next visit. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Dear Mrs H., Thank you for taking the time to share your feedback. We are delighted that the cleanliness of our rooms and the quality of our breakfast met your expectations. However, we sincerely regret that your comfort was disturbed by unpleasant odors. We would like to remind you that our establishment is entirely non-smoking. This type of behavior is unacceptable and goes against our house rules. Unfortunately, despite our constant reminders, some guests occasionally show a regrettable lack of consideration. We are sorry that you had to endure this situation. Our reception is open 24/7: had you informed us at the time, our teams could have intervened immediately with the offending guests or offered you an alternative solution. We are here to guarantee your peace of mind at all times. Regarding the room temperature, we have noted your comments to improve thermal comfort during these seasonal transition periods. We hope to welcome you back soon to provide the perfect experience you deserve. Best regards, The entire hôtel ibis Paris Boulogne Billancourt team

Dear Mr G. A., What a pleasure it is to read your feedback! We thank you infinitely for this perfect rating and for your very kind comments. We are delighted that our strategic location, just steps away from metro and bus connections, allowed you to fully enjoy the wonders of Paris. Knowing that you found all the necessary comfort for your vacation and that our breakfast met your expectations is, for us, the greatest satisfaction. The entire team joins me in thanking you for your trust. We are already looking forward to welcoming you back for your next Parisian stay. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Dear Mr T., Thank you for taking the time to share your feedback. We’re glad you appreciated our location and the attentiveness of our team. We are, however, sorry that your stay did not fully meet your expectations. Please be assured that your remarks have been taken seriously and shared with the relevant teams to ensure improvements are made. Kind regards, AMINATA The front desk

Dear Mr O., We have read your feedback with some surprise. With an average satisfaction rate of 90%, the issues you mention regarding smells and water pressure are highly unusual for our establishment. We sincerely regret that you did not contact our front desk, which is open 24/7, during your stay. Our teams are always available to immediately resolve such technical inconveniences or to offer a room change if necessary. Reporting these issues after your departure deprives us of the opportunity to make your stay enjoyable. Furthermore, we are surprised to note that your rating history on the app shows an average of 4/10 across all the hotels you have visited. It is unfortunate that a guest wishing to show "loyalty" to a brand or group cannot find satisfaction in any establishment. Please be assured that we value all feedback, but we remain convinced that direct communication on-site is the best way to ensure the excellence of service we owe our guests. Best regards, The Management

Dear Karell, Thank you very much for your feedback! We are delighted that our location near La Seine Musicale made your concert visit so convenient. It is a pleasure to read that you were pleasantly surprised by how quiet your room was; we take great pride in providing a peaceful haven for our guests, even in the heart of a vibrant area. We are also touched by your kind words regarding our friendly and helpful staff. While our rooms are designed to be compact, we ensure that comfort and functionality are always prioritized to guarantee a restful stay. We look forward to welcoming you back for your next cultural event! Warm regards, The entire ibis Paris Boulogne Billancourt team

Dear Mr Abdul, A huge thank you for this wonderful 10/10 rating! We are delighted that your stopover with us was a success. It is a pleasure to read that you enjoyed the warm welcome from our team as well as the modern comfort of our rooms. We are particularly pleased that our kitchen facilities and complimentary refreshments contributed to making your stay more enjoyable; we designed this space to make our guests feel right at home. While our rooms are optimized for urban comfort, we are glad that their modern design met your expectations. We look forward to welcoming you back during your next visit! Warm regards, The entire ibis Paris Boulogne Billancourt

Dear Andrea, A huge thank you for this wonderful 9/10! We are delighted that you enjoyed the value for money of our establishment as well as the amazing view from your room. It is a pleasure to read that the cleanliness and coziness of your space contributed to the success of your stay. A special thank you for your kind words regarding Rachid and the entire reception team. Our priority is to ensure that every guest feels immediately welcomed and well-supported. We will certainly share your compliments with Rachid, who will be very touched by your recognition. We look forward to welcoming you back very soon! Best regards, The entire ibis Paris Boulogne Billancourt team

Dear Mr A., Thank you very much for your 8/10 rating and for your encouraging words regarding our team. Knowing that you found our staff "amazing" is our greatest source of pride. We have taken good note of your comments regarding room comfort. On this matter, we would like to inform you that additional heaters are already available upon request at our front desk, 24/7. We are sorry that this information was not shared with you during your stay. Regarding the suitcase holder, this is an excellent suggestion that we are immediately adding to our plans for future improvements. We look forward to welcoming you back very soon for a stay that we hope will be absolutely perfect this time. Best regards, The entire hôtel ibis Paris Boulogne Billancourt team

Dear Mrs D., Thank you very much for this nice 8/10 rating and for your kind feedback. We are very proud to read that you enjoyed the warm welcome from our staff, the quality of our breakfast, and our prime location. The human touch is at the heart of our service, and your compliments will be shared with the entire team. We have taken due note of your comment regarding the size of our rooms. While the typical architecture of our building features urban dimensions, we strive to optimize every square inch to provide high-level comfort and functionality. For your next stay, please do not hesitate to contact us directly; we would be delighted to recommend a higher room category for even more space. We look forward to welcoming you back very soon. Best regards, The entire hôtel ibis Paris Boulogne Billancourt team

Dear Mrs S., Thank you so much for your wonderful feedback! We are delighted that you enjoyed the comfort and quietness of our hotel, as well as the quality of our service. Knowing that our complimentary touches, such as the water, juice, and coffee, helped make your stay more pleasant is a great source of satisfaction for us. Our team strives every day to demonstrate professionalism and helpfulness to provide our guests with a seamless experience. Your comment is the best possible reward for their hard work. We look forward to welcoming you back very soon! Best regards, The entire Hôtel ibis Paris Boulogne Billancourt team

Dear Mrs R., A huge thank you for this perfect 10/10 rating! We are delighted to read that you had a comfortable stay with us. It is a pleasure to know that the warm welcome from our front desk team, the space of our premises, and the cleanliness of our bedrooms met your expectations. Your satisfaction is the greatest reward for our staff, who strive every day to provide impeccable service. We look forward to welcoming you back very soon! Best regards, The entire Hôtel ibis Paris Boulogne Billancourt team

Dear Vianney, Thank you for sharing your experience! We are delighted to hear that you had a pleasant stay and that the quietness of your room allowed you to rest properly. We look forward to welcoming you back on your next visit. Kind regards, The front desk team

Dear Mr G., Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our quiet location, the nearby amenities, our friendly team, and the good breakfast. Your satisfaction is our greatest reward, and we truly hope to welcome you back again soon! Warm regards, The hôtel Ibis Paris Boulogne Billancourt team