ibis Paris Boulogne Billancourt 3 stars

Customer review rating (ALL Rating) 4.6/5 642 reviews

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Description

Hotel extras

  • Hotel close to Billancourt metro station (line 9)

Our accommodation(s)

Single Bed

Standard Room with one single bed

  • 1 pers. max
  • Bedding 1 x Single bed(s)
  • Accessible room

Hotel location

ibis Paris Boulogne Billancourt

12 Rue de la Ferme
92100 BOULOGNE BILLANCOURT
France

GPS:48.83083, 2.238572

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  642 reviews

Customer review rating 3.5/5

Gillian B. Couples - Confirmed reviews ALL

All good till Monday morning was the was no food available hot or cold empty cabinets when I asked how long to wait was told 5 mins 10 minutes later no food everyone is on a timetable so I asked again again was shouted at 5 mins bacon and sausage came out but by the time eggs came that had gone there was about 15 people waiting to be fed

Dear Gillian, Thank you for sharing your feedback following your stay. We are pleased that everything went well until Monday morning, although we sincerely regret the negative impression left by your final breakfast. I would like to clarify what appears to be a misunderstanding regarding the interaction with our team. Courtesy is a cornerstone of our establishment, and our staff is strictly trained never to raise their voice toward our guests. However, we take your comment very seriously, and an internal debrief will be conducted to understand what may have been perceived as such during a high-pressure moment. This Monday morning, we experienced an exceptional and simultaneous rush of guests. Despite our best efforts, preparing fresh items such as bacon and eggs requires a mandatory cooking time of 15 minutes to ensure quality and food safety. This delay, combined with the large number of guests arriving at the same time, unfortunately led to the unusual wait you experienced. We hope you will not hold this against us and that we will have the pleasure of welcoming you back to provide a seamless experience from start to finish. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Customer review rating 4.5/5

Paul C. Solo - Confirmed reviews ALL

Clean room in nice neighborhood, very convenient for metro. Good breakfast, helpful staff.

Dear Mr. C., We sincerely thank you for your excellent 9/10 rating and for your very kind comments. It is a great source of pride for us to read that your stay was "above average." We are delighted that the cleanliness of your room, our convenient location near the metro, and the quality of our breakfast contributed to the success of your stay with us. I will be sure to share your compliments with our entire team. Their professionalism and dedication to service are at the heart of what we do, and your recognition is their greatest reward. We look forward to welcoming you back during your next visit. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Customer review rating 3.5/5

Tamara H. Business - Confirmed reviews ALL

Room was very warm with no ability to turn on A/C. Sparse accommodations but comfortable bed. Opening windows was helpful but some other guests were smoking pot, so had to close them. Solid breakfast options.

Dear Mrs H., Thank you for taking the time to share your feedback. We are delighted that the cleanliness of our rooms and the quality of our breakfast met your expectations. However, we sincerely regret that your comfort was disturbed by unpleasant odors. We would like to remind you that our establishment is entirely non-smoking. This type of behavior is unacceptable and goes against our house rules. Unfortunately, despite our constant reminders, some guests occasionally show a regrettable lack of consideration. We are sorry that you had to endure this situation. Our reception is open 24/7: had you informed us at the time, our teams could have intervened immediately with the offending guests or offered you an alternative solution. We are here to guarantee your peace of mind at all times. Regarding the room temperature, we have noted your comments to improve thermal comfort during these seasonal transition periods. We hope to welcome you back soon to provide the perfect experience you deserve. Best regards, The entire hôtel ibis Paris Boulogne Billancourt team

Customer review rating 5.0/5

Jesus E. G. A. Couples - Confirmed reviews ALL

I had an excellent experience at this hotel. Its location is very good with close metro and bus connections to the main attractions of Paris. The hotel has everything you need for your vacation and to feel comfortable, and it has an excellent breakfast.

Dear Mr G. A., What a pleasure it is to read your feedback! We thank you infinitely for this perfect rating and for your very kind comments. We are delighted that our strategic location, just steps away from metro and bus connections, allowed you to fully enjoy the wonders of Paris. Knowing that you found all the necessary comfort for your vacation and that our breakfast met your expectations is, for us, the greatest satisfaction. The entire team joins me in thanking you for your trust. We are already looking forward to welcoming you back for your next Parisian stay. Best regards, The entire Hôtel ibis Paris Boulogne Billancourt

Customer review rating 2.0/5

Dimitrios T. Friends - Confirmed reviews ALL

Location is good but the room was very small and not very clean. Too expensive for what it offers. Staff was kind.

Dear Mr T., Thank you for taking the time to share your feedback. We’re glad you appreciated our location and the attentiveness of our team. We are, however, sorry that your stay did not fully meet your expectations. Please be assured that your remarks have been taken seriously and shared with the relevant teams to ensure improvements are made. Kind regards, AMINATA The front desk

Other web-users rate our hotel

  • 287 reviews 9.3/10 Location
  • 355 reviews 6.8/10 Room
  • 476 reviews 9.7/10 Service
  • 205 reviews 8.7/10 Breakfast
  • 160 reviews 9.3/10 Cleanliness
  • 33 reviews 4.2/10 Amenities
  • 31 reviews 9.2/10 Vibe

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