Dear Erika We are sorry to hear about the difficulties you experienced with parking. We would like to clarify that we do have an alternative parking area located only a 2–3 minute walk from the hotel, just a few metres away through the trees. We understand that parking availability is important, and we regret that this information was not clear to you during your stay. Thank you again for your feedback. We hope to welcome you back again in the future! Kind Regards Team Ibis Budget Knokke

Dear Christine, Thank you so much for taking the time to share your lovely feedback with us. We are especially happy to hear that, even though your trip was a last-minute decision, you felt comfortable and welcomed during your stay. It is wonderful to know that you appreciated the cleanliness of the room, our location, the little garden and the convenient on-site parking. We are also very pleased that our team came across as friendly. Making our guests feel welcome is something we truly care about, so your kind words mean a lot to us. We would be delighted to welcome you back to ibis budget Knokke whenever your next trip brings you to the coast! Warm regards, Team ibis budget Knokke

Beste Robert, Hartelijk dank voor uw mooie beoordeling en het delen v. uw ervaring. Wat fijn om te lezen dat u genoten heeft v. onze prima locatie, de comfortabele kamer en dat u onze aankomst, service v. het team en het uitchecken zo positief heeft ervaren. Het doet ons veel plezier dat u ons met een 10/10 zou aanbevelen en ook onze inspanningen op het gebied v. duurzaamheid waardeert. We hebben ook uw beoordeling v. de prijs-kwaliteitverhouding opgemerkt. Uw feedback is waardevol voor ons en helpt ons om onze dienstverlening voortdurend te evalueren en waar mogelijk te verbeteren. Wij hopen u in de toekomst opnieuw te mogen verwelkomen in ibis budget Knokke voor een even aangenaam verblijf. Met vriendelijke groet, team ibis budget Knokke

Dear, Thank you for your kind words about your recent stay at our hotel. We greatly appreciate you taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay. Our team always strives to provide a high level of service, and we are glad that you enjoyed your time with us. Thank you once again for the kind words. We look forward to welcoming you back to our hotel in the future. Best regards, Ibis Budget Knokke

Dear Barnett Thank you very much for your lovely review and kind words. We are delighted to hear that you were so satisfied with your stay and our service. We will gladly share your compliment about our receptionist with the team. We hope to welcome you again in the future! Kind regards Team Ibis Budget Knokke

Beste Mordechay Wat fijn om te lezen dat u zo heeft genoten van de kamer, de netheid en de vriendelijke service van ons team. Ook uw opmerkingen over het boekingsproces en de faciliteiten waarderen wij zeer. Uw feedback over het ontbijt nemen wij mee ter verbetering. We hopen u in de toekomst opnieuw te mogen verwelkomen. Met vriendelijke groeten Team Ibis Budget Knokke

Dear Maroun We are glad to hear that you appreciated our location, cleanliness, parking facilities, and the welcome from our team, and that you found the value for money to be good. Our rooms are simply designed as part of the budget concept, focusing on a functional and affordable stay. One pillow per person is provided as standard, but extra pillows can always be requested at the reception, and we are happy to assist whenever available. We are sorry that your stay was not fully comfortable and that you chose to check out earlier. Your comments are very valuable and will be taken into consideration for improvement. We hope to have the opportunity to welcome you again in the future. Kind Regards Team Ibis Budget Knokke

Dear Jane We are delighted to read that you enjoyed your stay, the spotless room, the breakfast, and the friendly service from our team. It’s also great to hear that you appreciated being able to stay with your dog. We look forward to welcoming you again in the future! Kind Regards Team Ibis Budget Knokke

Beste Griet, Hartelijk dank voor uw mooie woorden en de prachtige score van 90! Het is voor ons een groot plezier te lezen dat u een comfortabel en aangenaam verblijf heeft gehad en tevreden was over onze service. Ons team zet zich elke dag in om onze gasten een warm welkom en een zorgeloze ervaring te bezorgen. Fijne reacties zoals die van u zijn dan ook een echte motivatie voor al onze medewerkers. Wij hopen u in de toekomst opnieuw te mogen ontvangen voor een even prettig verblijf in ons hotel. Met vriendelijke groeten, Team ibis budget Knokke

Dear Mr B., Thank you very much for sharing your experience. We are delighted to hear that our rooms, service, and breakfast met your expectations, and that our team was able to support you during your recovery period. We are especially pleased to know that our staff could assist you with your requests while you were on crutches and help make your stay as comfortable as possible. We truly appreciate your kind words and wish you a smooth and speedy recovery. We hope to welcome you again in the future. Kind regards, Team ibis budget Knokke

Dear Stanislav K., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated the early breakfast arrangement and found our staff pleasant. However, we regret to learn about the odor in your room and understand how this impacted your experience. Regarding your payment concerns, it is our policy to charge in advance to secure reservations. We aim to provide a flexible service, particularly for business travelers, and your comments will be reviewed to enhance our communication. Your insights are valuable to us. Ibis Budget Knokke

Madame Severine Merci pour votre message et pour votre retour concernant votre séjour. Nous sommes sincèrement désolés d’apprendre que le bruit du côté de la route a perturbé votre repos. N’hésitez pas à nous en informer lors d’un prochain séjour : nous ferons de notre mieux pour vous attribuer une chambre plus calme, située à l’arrière de l’hôtel. Votre confort est très important pour nous. Nous restons à votre disposition pour toute autre demande ou information. Cordialement Team Ibis Budget Knokke

Good morning We’re so happy to hear that you enjoyed your stay and felt truly welcome! We always do our very best for our guests and hope to have the pleasure of welcoming you back in the future. Kind regards Team Ibis Budget Knokke

Dear Guest, We are sorry to hear that your stay was not entirely pleasant. The dimensions of our rooms are always indicated on our website, so that every guest can have a clear idea of the room size before booking. We truly value your feedback and will take it into account to further improve our service. Kind regards, Team Ibis budget Knokke

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Budget Knokke

Geachte Eric V., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in ibis budget Knokke. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Ibis Budget, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Hoogachtend, Ibis Budget Knokke

Beste gast, Bedankt dat je de tijd hebt genomen voor het geven van jouw feedback. Ik had graag gezien dat je een betere ervaring had gehad. Van dit soort feedback kunnen wij desondanks enorm veel leren om onszelf te verbeteren. Wij werken er hard aan om onze gasten een fantastische ervaring te bezorgen, maar in dit geval zijn wij blijkbaar tekort geschoten. Wij hopen dat je ons alsnog een kans zou willen geven om je vertrouwen terug te winnen. Ik kan je garanderen dat wij dan ons uiterste best zullen doen om je een fantastische ervaring te geven waar veel van onze gasten ondertussen van zijn gaan houden. Met vriendelijke groet, Ibis Budget Knokke

Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We’d like to clarify the situation regarding the pizza. We have a limited number of ovens, and at the time of your request, a large group had just arrived and was being served. As a result, all ovens were in use and the waiting time was unfortunately longer than usual. Our staff member asked you to check back later—not to refuse service, but to manage the high demand as best as possible with the resources available. We didn’t want to promise immediate service and then keep you waiting for an hour and a half, which we felt would have been even more disappointing. We regret that this led to your early departure. Please know that we take your comments seriously and hope to have the opportunity to offer you a better experience in the future. Sincerely, ibis budget Knokke