Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 1,970 reviews

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Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NOVOME

We are guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it is the me in Novo-me. Perfect if you are looking to unwind or connect.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,970 reviews

Customer review rating 4.5/5

Georgius A. Families - Confirmed reviews ALL

Our family stayed here for two nights. Good location, friendly staff, clean rooms, good value for money. The outside pool was great for our son. Breakfast looked excellent, but also somewhat expensive. As we typically don't eat much for breakfast, we just had simple breakfast nearby instead.

Dear Georgius, Thank you for positively reviewing your visit. It’s wonderful to hear you enjoyed your stay at Novotel Brugge Centrum. We’re thrilled our team’s hospitality and the cleanliness of your room contributed to a comfortable visit. Knowing you found great value in our offerings makes our efforts feel truly rewarding. That said, we regret any inconvenience regarding our breakfast options. Your feedback helps us balance quality and value as we refine our services. Nonetheless, we’re glad the outdoor pool provided fun moments for your son and our central location made exploring Bruges effortless. We look forward to welcoming you back. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 5.0/5

Muhammad H. F. K. Families - Confirmed reviews ALL

Amazing hotel and location. Staff was brilliant

Dear Muhammad, It was a pleasure to receive your kind feedback. We are thrilled that your recent family stay at Novotel Brugge Centrum was so enjoyable. Your kind words about our team’s service and our prime location in Bruges are truly appreciated. It’s wonderful to know our efforts to create memorable moments resonated with you, especially as a valued ALL Silver member. We look forward to seeing you again in the future. Best regards, Petra DE MEYERE, General Manager

Customer review rating 5.0/5

Russell C. Families - Confirmed reviews ALL

Amazing

Dear Russell, It was a pleasure to receive this kind review of your time with us. We are thrilled you found our location ideal for your family trip and appreciated the convenience of booking directly with us. It’s wonderful to hear your stay reflected the comfort and quality we strive to offer all our guests. As loyal Classic members, your continued trust in Novotel means the world to our team. We look forward to welcoming you back. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 4.0/5

Steven A. Families - Confirmed reviews ALL

Very pleasant hotel with warm and friendly staff.

Dear Steven, We really appreciate this positive review of your recent visit. We are delighted to hear that you found our team welcoming and enjoyed the ease of booking through our website. It’s wonderful knowing your family had a comfortable stay in our newly renovated spaces designed for relaxation and convenience. We look forward to welcoming you back for another memorable experience. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 3.0/5

Mark F. Business - Confirmed reviews ALL

Me and my wife prefer seperate sleeping areas. The room was listed as a suite, but had no living room area i.e. couch. It was just a standard room with a seperate bedroom? It would have been cheaper to rent two rooms? Breakfast area was over crowded as share with another hotel. Noisey families with children running around. Food ran out and staff were slow to top up. This is not a boutique hotel, not suitable for couples looking for a quiet break.

Dear F., Thank you very much for your feedback. We appreciate your loyalty as a Classic member of the ALL Accor program and are glad to note your willingness to recommend our loyalty offerings. We sincerely regret that certain aspects of your experience fell short of your expectations. Our suites are designed to provide a modern, spacious environment, and we acknowledge the importance of accurate room descriptions for guest satisfaction. Regarding breakfast, we aim to maintain a serene atmosphere and efficient service, especially during peak periods, and will review our replenishment processes. We are also addressing staffing levels at check-in to minimize wait times. We look forward to welcoming you again. Kind regards, Petra DE MEYERE, General Manager

Other web-users rate our hotel

  • 1,634 reviews 9.5/10 Location
  • 1,699 reviews 7.9/10 Room
  • 1,299 reviews 8.8/10 Service
  • 12 reviews 8.5/10 WiFi
  • 1,000 reviews 8.8/10 Breakfast
  • 729 reviews 8.4/10 Cleanliness
  • 487 reviews 9.4/10 Vibe
  • 320 reviews 4.6/10 Value

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