Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 1,615 reviews

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Novotel Brugge Centrum - Image 1
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Katelijnestraat 65B, 8000 BRUGGE, Belgium

Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NOVOME

We are guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it is the me in Novo-me. Perfect if you are looking to unwind or connect.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,615 reviews

TripAdvisor Rating  4.0/5  70 reviews

Customer review rating 5.0/5

Gioia P. Couples - Confirmed reviews ALL

An absolutely positive experience. The hotel is very beautiful, well-maintained, and comfortable. The staff is kind and always helpful. Excellent luggage storage service, which we used both upon arrival and after check-out. Outstanding breakfast, with a wide and high-quality selection.

Dear Gioia, Thank you very much for these kind comments. We’re thrilled your experience at Novotel Brugge Centrum was so enjoyable. It’s wonderful to know our efforts to provide a comfortable environment resonate with guests like you. Our team takes pride in maintaining welcoming spaces and offering attentive service. We’re glad you found the breakfast selection varied and our storage options convenient for your travels. Knowing these aspects enhanced your stay means a lot to us. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

Customer review rating 4.5/5

Alan S. Friends - Confirmed reviews ALL

The rooms and hotel were well presented. The staff very friendly and willing to assist wherever they can. On checkin the young lady was very helpful with some very lively restaurant suggestions which we very much appreciated. The young man at the bar each night was also wonderful. Engaging and prompt and also put the EPL on the big screen which was great. Could have been a little more flexible and generous with the Gold Accor membership benefits as I booked two rooms but only received the welcome pack for one which meant our travelling guests did not receive one. Overall though very good experience.

Dear Alan, We appreciate the time you took to write this review. We’re delighted your stay at Novotel Brugge Centrum left such a positive impression. Our team takes great pride in maintaining our renovated spaces and providing attentive service. It’s wonderful our staff’s restaurant recommendations enhanced your city experience and that their evening hospitality added to your enjoyment. That said, we regret any shortfall in recognizing your loyalty status fully. While Gold benefits are typically applied per booking, we’ll review this internally to ensure clearer communication. Finally, our central position in Brugge’s UNESCO heritage area remains ideal for discovering local gems on foot. The Belfry tower and medieval streets you explored are just steps from our doors. We do hope that you will return on another occasion. Best regards, Petra DE MEYERE, General Manager

Customer review rating 4.5/5

Ashiq H. Families - Confirmed reviews ALL

Nice clean room. Good ambience

Dear Ashiq, Please accept our sincere thanks for this kind feedback. We’re delighted you enjoyed your stay with us. It’s wonderful to hear your family appreciated the clean, comfortable rooms and welcoming atmosphere. Our recent renovations aim to create relaxing spaces for all guests, and we’re glad this enhanced your visit. We also value your continued loyalty as a Classic member and appreciate you booking directly with us. That said, we regret the connectivity issues you encountered. Our team continuously works to optimize network performance while balancing historical building constraints, and we’ll review this feedback closely. Finally, we’re pleased our friendly staff contributed positively to your stay. Their dedication to guest comfort remains a priority in our newly renovated environment. We look forward to seeing you again on a future trip. Kind regards, Petra DE MEYERE, General Manager

Customer review rating 5.0/5

Gregory S. Families - Confirmed reviews ALL

Excellent location and amenities. Very friendly and helpful staff

Dear Gregory, We appreciate your kind feedback. We are thrilled you had such a wonderful stay at Novotel Brugge Centrum. It’s great to know our amenities and central location added comfort to your family trip. Our team takes pride in creating memorable moments, and your kind words about their friendliness truly mean a lot. That said, we regret any inconvenience you encountered with access during your visit. Please know we continually seek ways to streamline guest experiences while maintaining our safety standards. Nonetheless, we’re delighted our loyalty program met your expectations. Being part of the ALL Accor community allows us to offer tailored benefits, and your continued loyalty inspires us to keep improving. We look forward to welcoming you back in the future. All the best, Petra DE MEYERE, General Manager

Customer review rating 4.0/5

Wendy S. Couples - Confirmed reviews ALL

The hotel was good and staff very helpful however we both found the room far too hot and the aircon didn’t go low enough so we opened the window which we prefer but it only opened a fraction and as the room was above the entrance the smell of cigarettes quickly filled the room.

Dear Wendy, Thank you very much for your review. We are delighted to hear that you found our team helpful during your stay, and we appreciate your kind words about their service. That said, we sincerely regret that some aspects of your experience fell short of your expectations. Our air conditioning systems are designed to balance comfort with energy efficiency, and we will review your feedback regarding temperature control. Additionally, our windows have safety measures in place which we understand may limit ventilation preferences. We are also looking into your loyalty program status concern with the Accor team to ensure clarity moving forward. On a positive note, we are glad your overall experience was satisfactory and that you recognized our team’s efforts. We hope you enjoyed exploring Bruges’ historic center, just steps from our hotel. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,384 reviews 9.5/10 Location
  • 1,459 reviews 7.7/10 Room
  • 1,096 reviews 8.6/10 Service
  • 10 reviews 9.3/10 WiFi
  • 880 reviews 8.7/10 Breakfast
  • 615 reviews 8.3/10 Cleanliness
  • 418 reviews 9.3/10 Vibe
  • 5 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.