Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,176 reviews

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Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,176 reviews

TripAdvisor Rating  4.0/5  33 reviews

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Superb breakfast, well located and lovely clean rooms.

Dear Hannah, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you enjoyed the prime location of our hotel, the assortment and quality of our breakfast offerings, and the cleanliness of our rooms. We take great pride in maintaining a high standard of comfort and hospitality, and it's rewarding to know that these efforts have positively shaped your experience. Our team strives to provide a welcoming and memorable stay for every guest, and we are delighted that we met your expectations. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Good hotel

Customer review rating 4.0/5

Mrs B. Couples - Confirmed reviews ALL

Hotel well-located for the centre of Bruges, but very quiet. Staff all polite, friendly and helpful. Plentiful and delicious breakfast. Only criticism would be the total lack of drawer/shelf provision in the room. Anything not hung up had to be left in our cases.

Dear Claire, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel well-situated for exploring the heart of Bruges and that our team's attentive service contributed positively to your experience. However, we regret to hear that the storage options in your room did not fully meet your expectations. We understand that convenient storage is important for our guests' comfort, particularly for those who prefer to unpack their belongings. We apologize for any inconvenience this may have caused during your stay. Finally, it is great to hear that you enjoyed our plentiful and delicious breakfast offerings. We pride ourselves on providing a wide selection of quality food to ensure a perfect start to your day. The location of our hotel, nestled in the heart of the city and within easy reach of all the main attractions, is indeed something we are very proud of. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Great stay

Customer review rating 5.0/5

Sam W. Families - Confirmed reviews ALL

Friendly and helpful staff and a fabulous room made for a very enjoyable stay

Dear Sam, Thank you very much for your kind review. We are thrilled to hear that your stay at Novotel Brugge Centrum was enjoyable and met your expectations. We are delighted that you found our team to be friendly and helpful, and that you were comfortable and content in your well-appointed room. Our staff strives to provide exceptional service and a welcoming atmosphere, and it's heartening to know this contributed to your satisfaction. Additionally, it is great to learn that our recently renovated accommodations, featuring contemporary decor and modern amenities, added to the pleasure of your visit. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

Well located modern hotel.

Customer review rating 3.5/5

Cj Couples - Confirmed reviews ALL

The hotel was convenient for town and the parking adjacent was a plus. The room was a good size with a sofa and large screen tv. However, there was little storage for clothes. The shelves there were, were taken up with a safe a hospitality tray, a fridge and spare duvets and pillows. The bathroom was a bit cramped and the towels thin.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that the size of our rooms and the convenience of our location met your expectations, contributing positively to your time in Bruges. However, we regret to hear that certain aspects of your stay did not fully meet your standards. We understand the importance of adequate storage and we are taking your comments into consideration for future improvements. Our towels are selected with guest comfort in mind, and we apologize if they did not meet your preference. Regarding our breakfast offerings, we strive to cater to a variety of tastes and we are sorry to hear that the egg selection did not include your preferred style. We truly value your input as it helps us to enhance our services and guest experience. Nonetheless, we hope that the prime location of Novotel Brugge Centrum, within walking distance of Bruges’ central Market Square and numerous attractions, enhanced your visit to our historic city. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Amazing stay

Customer review rating 4.5/5

Nl Solo - Confirmed reviews ALL

Loved the bright, welcoming public areas. Appreciated the suite upgrade - lovely light room. Great breakfasts- all you would need. And most importantly, great staff.

Dear Norman, Thank you for taking the time to share your review. We are truly heartened to hear about your positive experiences at our hotel. We are delighted that you enjoyed the welcoming public areas and the generous breakfast offerings, which are designed to provide a perfect start to your day. It is also gratifying to know that the staff made a great impression on you and that the room upgrade added to the enjoyment of your stay. However, we apologize for the oversight regarding your ALL Diamond member status upon arrival; this recognition is of utmost importance to us. Regarding your dining experience at Novo-me, we regret that the fish and chips did not meet your expectations, and we understand the importance of every dish being prepared to the highest standard. Additionally, we acknowledge your feedback on the bar's ambiance and will consider ways to enhance the atmosphere for a more enjoyable experience. Finally, we are pleased that the suite upgrade contributed to a comfortable and light-filled stay. Our hotel, having undergone a complete renovation, aims to provide modern and spacious accommodations that cater to all our guests' needs. We hope we will have the opportunity to see you again in the future. Best regards, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,078 reviews 9.5/10 Location
  • 1,161 reviews 6.8/10 Room
  • 842 reviews 8.7/10 Service
  • 12 reviews 7.7/10 WiFi
  • 698 reviews 8.3/10 Breakfast
  • 448 reviews 7.4/10 Cleanliness
  • 229 reviews 4.1/10 Value
  • 5 reviews 0/10 Wellness Area

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