Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,041 reviews

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Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,041 reviews

TripAdvisor Rating  4.0/5  3,587 reviews

Excellent location and just renewed

TripAdvisor rating 4.0/5

TravelerMD86 Families - TripAdvisor review

Good hotel. It has recently renewed and they are still working in the premises. So from time to time you will hear sounds of machines. Personnel is new and they are really service involve people. Some stuff are still being initialised as the cashiers and the coffee machines so the personnel does not know really well how it operates. Outside of this the room was perfect, perhaps a small table or another place to locate your belongings would be useful in family trips. Bed is really comfortable.

Brilliant stay!

Customer review rating 5.0/5

Charlie A. Friends - Confirmed reviews ALL

Brilliant hotel and staff. Great renovation!

Dear Charlie, Thank you for sharing this review of your time at our hotel. We are thrilled to hear that you had a brilliant stay at Novotel Brugge Centrum and that our recent renovations, as well as the dedication of our team, contributed to your experience. It is particularly rewarding to know that our commitment to cleanliness and sustainable development initiatives met with your full approval. The Novotel Brugge Centrum family takes great pride in providing an environment where our guests can feel at home while enjoying the modern comforts and amenities we offer and your appreciation of our efforts is a source of encouragement for us. We look forward to the pleasure of welcoming you back on many more occasions. Best regards, Petra DE MEYERE, General Manager

Perfect stay

Customer review rating 5.0/5

Revati D. Friends - Confirmed reviews ALL

Very helpful staff and very good innovative ideas supporting the sustainable theme. Great breakfast and spacious rooms. Please keep up the same quality . Victoria at the reception is the best❤️

Dear Revati, Thank you for this great feedback about your recent stay. We are delighted to hear that our dedicated team, particularly Victoria, made a lasting impression on you with their helpfulness. It's also gratifying to know that our commitment to sustainability aligns with your values and enhanced your experience. Your appreciation for our extensive breakfast selection and the spaciousness of our rooms is greatly valued, as we strive to create a comfortable and memorable stay for all our guests. We are proud to have Novotel Brugge Centrum as your preferred choice and are committed to maintaining the quality that resonated so well with you. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

Good location, Good Car Park

Customer review rating 4.0/5

Lg O. L. E. Couples - Confirmed reviews ALL

Newly refurbished hotel. Modern.

Dear Guest, Thank you for sharing your feedback about your recent stay. We are pleased to hear you appreciated the prime location of Novotel Brugge Centrum and our modern refurbishments, providing contemporary comfort in the heart of Bruges. However, we note your comments about the perceived value of our loyalty programme. While we strive to provide competitive rates directly through our platforms, we understand the concerns regarding price discrepancies on different booking sites. Rest assured, we are constantly reviewing our pricing strategies to offer the best rates and benefits directly to our guests, particularly to our valued ALL – Accor Live Limitless members. Additionally, we understand the importance of catering to all dietary preferences and are genuinely sorry that our vegan options did not meet your expectations. We are taking steps to enhance our breakfast offerings to ensure a diverse and satisfying experience for all our guests. Furthermore, we apologize for any discomfort caused by the air conditioning in your room. We are addressing this feedback with our maintenance team to ensure that all rooms provide a comfortable environment. Your insights are invaluable to us as we continually seek to improve our services and guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Petra DE MEYERE, General Manager

No work facility

Customer review rating 2.0/5

Leif B. F. Business - Confirmed reviews ALL

Strong smell of chemicals in room after renovation. New room provided, but both had no desk or chair and lighting allowing work or reading. Serious shortcoming, not only for business visit. Well located, very good service in bar.

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Other web-users rate our hotel

  • 1,086 reviews 9.4/10 Location
  • 1,212 reviews 5.3/10 Room
  • 822 reviews 9.1/10 Service
  • 13 reviews 7.8/10 WiFi
  • 701 reviews 5/10 Comfort
  • 653 reviews 8.5/10 Breakfast
  • 429 reviews 5.9/10 Cleanliness
  • 287 reviews 3.5/10 Vibe

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