Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 1,529 reviews

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Novotel Brugge Centrum - Image 1
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Katelijnestraat 65B, 8000 BRUGGE, Belgium

Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NOVOME

We are guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it is the me in Novo-me. Perfect if you are looking to unwind or connect.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,529 reviews

TripAdvisor Rating  4.0/5  70 reviews

Customer review rating 4.0/5

Nathan M. Families - Confirmed reviews ALL

Clean and tidy hotel. Good sized rooms and bathrooms. Excellent location with parking very close by. Good value for money but breakfast is very expensive. However, there are plenty of cafes, bakeries and waffle shops yards from the hotel. We would stay again.

Dear Nathan, Thank you very much for your kind feedback. We’re delighted you found our accommodations clean and spacious, providing comfort for your family. It’s great to know our location served as a convenient base for exploring the city and that nearby parking added ease to your visit. We regret that our breakfast pricing affected your experience. Our breakfast buffet features locally inspired dishes and made-to-order waffles, which we aim to balance with quality and variety. Notably, children under 16 enjoy complimentary breakfast when adults dine with us, which we hope offered some value during your stay. Nonetheless, we’re thrilled you appreciated the array of dining options just steps away from our doors. The proximity to local cafes and waffle shops perfectly complements our goal of offering both convenience and authentic Bruges charm. We hope to welcome you back in the future. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 4.5/5

Sze L. T. Families - Confirmed reviews ALL

Everything was great from the hotel's family oriented theme lobby to the availability of sparkling and still water tap on each floor. Location of the hotel is great. Would have given it a 10 if not for the fact that I found a half bottle of mineral water bottle in the room, a used toothbrush in the shower, and stained bedside table when I first checked into the room.

Dear Sze L., We appreciate the time you took to provide this feedback. We are delighted to know you appreciated the family-friendly touches in our lobby and the convenience of our water stations on each floor. That said, we sincerely regret the oversights in your room’s preparation. Ensuring impeccable standards is our priority, and we will revisit our protocols to prevent such lapses. Moreover, we are glad our central location made exploring Bruges effortless for your family. Finally, we truly value your loyalty as a Silver member and hope to welcome you back for a seamless stay. We would love to have you return in the future. Best regards, Petra DE MEYERE, General Manager

Customer review rating 5.0/5

Ioannis M. Couples - Confirmed reviews ALL

Excellent location in the center of Brugge !! Very clean room and helpful staff !! We hope to come again , we love it !!

Dear Ioannis, It was a pleasure to receive your kind feedback. We are thrilled to hear you enjoyed your stay at Novotel Brugge Centrum. It’s great that you found our central location perfect for exploring Bruges and appreciated the clean, comfortable room. Our team takes pride in providing helpful service, so your kind words truly mean a lot. We hope you were able to take advantage of our heated outdoor pool during your visit and enjoyed the modern comfort of our newly renovated spaces. We look forward to seeing you again. Kind regards, Petra DE MEYERE, General Manager

Customer review rating 4.5/5

Johanna V. Business - Confirmed reviews ALL

The location of the hotel was good, and so was the breakfast. The staff was friendly and the rooms good, as well. The food in the hotel restaurant was quite pricey.

Dear Johanna, We appreciate your kind review of your recent stay with us. We are thrilled you had a great stay with us. It’s wonderful to know our breakfast spread provided a good start to your days, and that our rooms met your expectations. Our team takes pride in delivering warm hospitality and comfortable spaces. That said, we regret any impression of value discrepancy in our dining offerings. Our Novo-me concept focuses on quality ingredients and balanced menus, which we price competitively within our market segment. We’re particularly glad our central location made exploring Bruges convenient. Being steps away from historic sites while offering modern comforts aligns perfectly with what we aim to provide our guests. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

Exceptional place to stay

TripAdvisor rating 4.0/5

DTL965 TripAdvisor review

We visited here as part of a coach party - visiting the Belgian Christmas markets. The central location of the hotel was excellent. Everywhere was so clean and staff were amazing. Buffet breakfast was fabulous too. Our only disappointment was the beds - the hotel do not provide twin beds, but doubles with a sofa (not even a converted sofa to bed, but a sofa.). This was far from ideal as either my sister or I had to sleep on a sofa! We understand the lack of information on this may be our coach companies responsibility - but it was a real disappointment that one of us would not get to sleep on a proper bed. We cannot understand why any hotel company would want their guests to sleep on a sofa!!! However, due to everything else being exceptional with the hotel, our stay was really enjoyable.

Dear Guest, Thanks for taking the time to review your experience. We are delighted to hear that you found our central location ideal for exploring and appreciated the exceptional cleanliness throughout our newly renovated spaces. Our team takes great pride in maintaining high standards and it’s wonderful to know their efforts made your visit memorable. However, we sincerely regret that your sleeping arrangements did not meet your needs. Our rooms are designed with flexible sofa beds to accommodate various preferences, and we understand that this setup might not suit everyone. We will review our communication with travel partners to ensure clearer information is provided about room configurations. Nonetheless, we are thrilled that you enjoyed our breakfast offerings and the attentive service from our staff. We hope these highlights contributed to an overall enjoyable stay despite the bedding concern. We look forward to welcoming you back in the future. Best wishes, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,306 reviews 9.5/10 Location
  • 1,384 reviews 7.7/10 Room
  • 1,032 reviews 8.5/10 Service
  • 10 reviews 9.3/10 WiFi
  • 836 reviews 8.8/10 Breakfast
  • 582 reviews 8.2/10 Cleanliness
  • 396 reviews 9.3/10 Vibe
  • 5 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.