ibis budget Brugge Centrum Station 1 star

Customer review rating (ALL Rating) 4.0/5 1,504 reviews

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Marie Popelinplantsoen 4, 8000 BRUGGE, Belgium

Description

Hotel extras

  • In the heart of the city

  • Historical sights in walking distance

  • Many restaurants and cafés near by

  • Next to the train station

  • Fast check-in and check-out

Our accommodation(s)

Hotel location

ibis budget Brugge Centrum Station

Marie Popelinplantsoen 4
8000 BRUGGE
Belgium

GPS:51.19644, 3.21895

Telephone
Fax +32 50 40 51 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,504 reviews

TripAdvisor Rating  3.8/5  4,565 reviews

Customer review rating 5.0/5

Serhan K. Families - Confirmed reviews ALL

Appreciated

Customer review rating 4.0/5

James S. Solo - Confirmed reviews ALL

Everything was fine. Clean, comfortable small room was fine for one person.

Dear James, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you appreciated the impeccable maintenance of our establishment, the seamless arrival process and the exceptional service provided by our dedicated team members. Our modern accommodation, equipped with reliable internet connectivity, ensured your complete comfort throughout your visit. Your positive remarks about our sustainable initiatives and our prime location near the railway station are greatly appreciated. The compact yet well-designed quarters proved ideal for your solo journey, perfectly demonstrating our efficient use of space. We would be honored to welcome you back for another pleasant stay. Best regards, Cabri Christopher, Manager

Customer review rating 3.0/5

Johan D. R. Solo - Confirmed reviews ALL

Friendly staff and excellent location for someone who travels by train. But no idea why the price was double from the price in Ibis budget Antwerp, on a work week tuesday evening. For that price I can normally go to Mercure or Novotel brand. Room was small (couldn’t walk around the bed towards the window without having to walk sideways), only a few channels on the TV were working and the ‘bread’ and croissants at breakfast were so light it felt like eating air. And the fruit juice was sour, so I doubt the packed inside the machine was fresh or the machine needs to be cleaned.

Dear Johan, Thank you for taking the time to share your detailed feedback about your recent stay. We are delighted that you had such a pleasant experience with our team members. Your appreciation of their hospitality and professionalism means a great deal to us. The seamless check-in and departure process also demonstrates our commitment to efficient service. We sincerely regret that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the housekeeping oversight, and we are addressing the breakfast quality concerns you raised. Our staff is always available to assist guests with any immediate concerns during their stay. Finally, we are pleased that you found our establishment conveniently situated near the train station. This prime position allows our guests to explore the historic city center with ease. We hope to have the opportunity to welcome you back for a more satisfying experience. Best regards, Cabri Christopher, Manager

Customer review rating 1.0/5

David B. Couples - Confirmed reviews ALL

When we arrived we discovered the shower was not separate - but in the bedroom. This was not depicted on any of the pictures or in the description prior to booking, and I would not have booked if I had known. The bed was not comfortable and I had aches after the second night. Also, the housekeeping staff entered our room without even knocking. We had to change rooms minutes after arrival as our room smelt strongly of smoke, the one positive thing was were were allocated a new room quickly.

Dear David, Thank you for taking the time to share your detailed feedback about your recent stay. We are delighted that you appreciated our efficient booking process through the Accor ALL App. Your satisfaction with our rapid response to your room change request demonstrates our commitment to guest comfort. We sincerely apologize that your stay did not fully meet your expectations. Our Cocoon room design features an integrated shower within the sleeping area, which is our standard layout across all ibis Budget properties. We regret any discomfort you experienced with the bed, and we are particularly concerned about the unexpected room entry, as guest privacy is paramount to us. Nonetheless, we are pleased that you valued our reliable WiFi connection, spotless accommodations and professional check-in and check-out procedures. The fresh continental breakfast selection served daily from 6:30 AM also received your appreciation. We hope to have the opportunity to serve you again and ensure a more satisfying experience. Best regards, Cabri Christopher, Manager

Customer review rating 3.5/5

Roland R. Business - Confirmed reviews ALL

* De airco op de kamer maakte een storend geluid. Dit werd opgelost door de schakelaar van 'hoog' op 'laag' te zetten. Misschien is het aangewezen dat het hotel dit standaard doet. * In het aanbod van televisiezenders ontbreken enkele gebruikelijke zenders zoals CNN. De lijst van beschikbare zenders die naast de televisie hangt stemt helemaal niet meer overeen met de werkelijke zenders.

Beste Roland, Hartelijk dank voor uw uitgebreide feedback over uw verblijf bij ons. Wij zijn verheugd te vernemen dat u tevreden was over onze servicegerichte medewerkers en de vlotte check-in en check-out procedures. Het doet ons deugd dat u de hygiëne van ons hotel kon waarderen. Wij betreuren dat bepaalde aspecten van uw verblijf niet aan uw verwachtingen hebben voldaan. De situatie met de airconditioning en het televisieaanbod hadden inderdaad beter gekund. Onze medewerkers staan altijd klaar om dergelijke situaties direct op te lossen. Wat betreft de wifi-verbinding, wij nemen uw feedback ter harte om de kwaliteit te verbeteren. Tot slot zijn wij zeer tevreden dat u de prijs-kwaliteitverhouding van ons hotel positief heeft beoordeeld. Wij hopen u in de toekomst opnieuw te mogen verwelkomen voor een nog aangenamere ervaring. Met vriendelijke groeten, Cabri Christopher, Manager

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Other web-users rate our hotel

  • 3,245 reviews 9.2/10 Location
  • 3,251 reviews 4.3/10 Room
  • 1,591 reviews 8.4/10 Service
  • 64 reviews 4.9/10 WiFi
  • 2,074 reviews 3/10 Comfort
  • 1,147 reviews 6.2/10 Cleanliness
  • 1,040 reviews 6.9/10 Value
  • 895 reviews 5.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.