ibis budget Brugge Centrum Station 1 star

Customer review rating (ALL Rating) 4.1/5 1,017 reviews

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Marie Popelinplantsoen 4, 8000 BRUGGE, Belgium

Description

Hotel extras

  • In the heart of the city

  • Historical sights in walking distance

  • Many restaurants and cafés near by

  • Next to the train station

  • Fast check-in and check-out

Our accommodation(s)

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Room 1
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Room

Triple - room with a double bed and a single bunk bed.

  • Full-length mirror

Media And Technology

Complementary elements

  • Multimedia hub

Tv Facilities

  • Satellite/cable colour TV
  • 24'/61 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 12 m² / 129 sq ft
  • Bedding 1 x Double bed(s) and 1 x Bunk bed(s)
See availabilities

Hotel location

ibis budget Brugge Centrum Station

Marie Popelinplantsoen 4
8000 BRUGGE
Belgium

GPS:51.19644, 3.21895

Telephone
Fax +32 50 40 51 21
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 184 rooms
  • 5 rooms for people with reduced mobility
  • 6 floors

Languages spoken at the hotel

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Outdoor parking
  • Public

  • Parking pricing: 7.10 € 7.1 EUR Per day

Bicycle parking

Hendrik Brugmansstraat 6, 8000 Bruges

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 3,520 parking spaces
  • Parking for a week

Security

  • Video surveillance in parking
  • Parking equipped with lights

Breakfast

Photo out of - Breakfast

Enjoy a breakfast that combines simplicity, freshness and choice. Our buffet offers a carefully selected variety to suit every taste. Whether you prefer a light breakfast or a more indulgent start, you will find everything you need.

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Cold breakfast

Enjoy a breakfast that combines simplicity, freshness and choice. Our buffet offers a carefully selected variety to suit every taste. Whether you prefer a light breakfast or a more indulgent start, you will find everything you need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,017 reviews

Customer review rating 0.5/5

Nigel C. Business - Confirmed reviews ALL

Dear Nigel, Thank you for taking the time to share details of your recent visit. We are delighted that your arrival and check-in, your accommodation, and your departure all went smoothly, and that you found the booking process straightforward. However, we are truly sorry to hear that several aspects of your stay did not meet your expectations. We regret the shortcomings you experienced with the linen and the absence of in-room hot drink amenities. Our rooms follow the Cocoon design concept, which keeps the space efficient and the shower within the room itself, though we understand this may not suit every preference. With regard to your early departure, promotional rates are subject to strict sales conditions agreed upon at the time of reservation, and breakfast cannot be booked as part of a room package at our hotel. We are also sorry that the overall value and the service you received left you with such a disappointing impression. Nonetheless, your high marks for the accommodation and the ease of the check-in and check-out experience tell us that certain fundamentals of your stay were solid, and we appreciate you highlighting those positives. We hope you will come and stay with us again. Best wishes, Cabri Christopher, Manager

Customer review rating 2.0/5

Marcel V. V. Couples - Confirmed reviews ALL

Dear Marcel, Thank you for taking the time to share details of your recent visit. We are truly sorry to hear that your stay did not meet your expectations. The difficulty you encountered with extending your booking and the subsequent confusion at check-in are not the seamless arrival we aim to provide. Our reception team is available around the clock to assist with reservation changes, and we regret that the communication on this occasion fell short, causing distress to your wife. We hope to welcome you back for an improved stay in the future. Kind regards, Cabri Christopher, Manager

Customer review rating 4.5/5

John M. Couples - Confirmed reviews ALL

Dear John, Thank you for positively reviewing your visit. We are glad you found our hotel so handy for Brugge Station and that the parking worked well for you at a reasonable price. Our team is also pleased that you enjoyed the room service and that booking on our website was easy, with good communication throughout. We hope to see you again soon for another enjoyable experience. Best wishes, Cabri Christopher, Manager

Customer review rating 2.5/5

Layla H. Couples - Confirmed reviews ALL

Dear Layla, Thank you for taking the time to share your feedback. We are pleased that you found our hotel clean and well suited for your one-night visit. Our housekeeping team works diligently to maintain high standards, and it is rewarding to know this contributed positively to your stay. That said, we regret that some aspects of your stay did not meet your expectations. The Cocoon design places the shower directly in the room, which is a hallmark of the ibis Budget concept and helps us offer efficient, affordable accommodation. The toilet sensor lighting is designed for energy efficiency, though we understand it may feel unusual. We also hear your remark about the connection speed, and our reception team remains available around the clock to assist with any in-room matters. Nonetheless, we are glad the parking just across from the hotel suited your needs and that reaching the picturesque city centre in only ten minutes added to the enjoyment of your trip. It is always a pleasure when our prime location helps guests make the most of their time in Bruges. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Cabri Christopher, Manager

Customer review rating 3.5/5

Stuart T. Couples - Confirmed reviews ALL

Dear Nigel, Thank you for taking the time to share details of your recent visit. We are delighted that your arrival and check-in, your accommodation, and your departure all went smoothly, and that you found the booking process straightforward. However, we are truly sorry to hear that several aspects of your stay did not meet your expectations. We regret the shortcomings you experienced with the linen and the absence of in-room hot drink amenities. Our rooms follow the Cocoon design concept, which keeps the space efficient and the shower within the room itself, though we understand this may not suit every preference. With regard to your early departure, promotional rates are subject to strict sales conditions agreed upon at the time of reservation, and breakfast cannot be booked as part of a room package at our hotel. We are also sorry that the overall value and the service you received left you with such a disappointing impression. Nonetheless, your high marks for the accommodation and the ease of the check-in and check-out experience tell us that certain fundamentals of your stay were solid, and we appreciate you highlighting those positives. We hope you will come and stay with us again. Best wishes, Cabri Christopher, Manager

Customer review rating 2.0/5

Marcel V. V. Couples - Confirmed reviews ALL

I added another day to the booking and I phoned, emailed and told the reception about that. In spite of this my wife was asked to leave the room. It was a very bad experience. After some discussion we could check in again. But this should mot be necessary.

Dear Marcel, Thank you for taking the time to share details of your recent visit. We are truly sorry to hear that your stay did not meet your expectations. The difficulty you encountered with extending your booking and the subsequent confusion at check-in are not the seamless arrival we aim to provide. Our reception team is available around the clock to assist with reservation changes, and we regret that the communication on this occasion fell short, causing distress to your wife. We hope to welcome you back for an improved stay in the future. Kind regards, Cabri Christopher, Manager

Customer review rating 4.5/5

John M. Couples - Confirmed reviews ALL

Very handy for Brugge Station, good carparking at a reasonable price. Very good room service.

Dear John, Thank you for positively reviewing your visit. We are glad you found our hotel so handy for Brugge Station and that the parking worked well for you at a reasonable price. Our team is also pleased that you enjoyed the room service and that booking on our website was easy, with good communication throughout. We hope to see you again soon for another enjoyable experience. Best wishes, Cabri Christopher, Manager

Customer review rating 2.5/5

Layla H. Couples - Confirmed reviews ALL

This really is a budget hotel, the shower cubicle was in the room, the toilet was separate but had a sensor light that kept turning off every 2 seconds. But was clean and fine for 1 night that we stayed. Parking was 7.50 euro's for 24 hours and was a very short walk to the hotel. The city centre was a 10 minute walk away and very picturesque.

Dear Layla, Thank you for taking the time to share your feedback. We are pleased that you found our hotel clean and well suited for your one-night visit. Our housekeeping team works diligently to maintain high standards, and it is rewarding to know this contributed positively to your stay. That said, we regret that some aspects of your stay did not meet your expectations. The Cocoon design places the shower directly in the room, which is a hallmark of the ibis Budget concept and helps us offer efficient, affordable accommodation. The toilet sensor lighting is designed for energy efficiency, though we understand it may feel unusual. We also hear your remark about the connection speed, and our reception team remains available around the clock to assist with any in-room matters. Nonetheless, we are glad the parking just across from the hotel suited your needs and that reaching the picturesque city centre in only ten minutes added to the enjoyment of your trip. It is always a pleasure when our prime location helps guests make the most of their time in Bruges. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Cabri Christopher, Manager

Customer review rating 3.5/5

Stuart T. Couples - Confirmed reviews ALL

Hotel was clean. Staff pleasant. But room was small and bed was uncomfortable.

Customer review rating 2.0/5

Laurence G. Friends - Confirmed reviews ALL

I was with a group. The rooms are very basic, but clean and fair enough for a short stay without frills, and well-located for the station. While I slept well, other members of my group did not. One member found the bed too short (OK, he is just over 2 metres tall), other members found the beds uncongenial. Various members in my group were disturbed during the night by excessive behaviour of other guests (vomiting and generally making too much noise) at night. The breakfast was basic, but we noticed many guests just piling up food to take with them for the day. The reception was fair, although the management seemed uninterested in their guests. Even within the Accor range, there are better places to stay for the money. So overall, I'm sorry to say, I would not repeat the experience.

Customer review rating 4.5/5

Hans W. Solo - Confirmed reviews ALL

The hotel is conveniently located and offers a basic room and a simple breakfast. However, it provides very good value for money and therefore fully meets the expectations one may reasonably have of a budget hotel. (One minor comment: the drinking cup on the washbasin was not clean and showed some mould.)

Customer review rating 4.5/5

Andrew R. Couples - Confirmed reviews ALL

Have started using this hotel owing to its proximity to the main SNCB/NMBS railway station, multi storey car park, and main walking route to the historic city centre.

Dear Andrew, We really appreciate this positive review of your recent visit. We are delighted that our hotel's proximity to the SNCB/NMBS railway station made your journey so convenient. It is great to know you also valued the easy access to the nearby multi-storey car park and the short walking route straight into Bruges' historic centre. We hope that you will stay with us again many more times in the future. Best wishes, Cabri Christopher, Manager

Customer review rating 1.0/5

Chris C. Solo - Confirmed reviews ALL

Hotel is advertised with a car park, no mention it is chargeable ! No mention that the Blue Badge parking bays are a very long walk and up a lift. When I booked in, I had to remind them that I had booked an "accessible room". So they allocated me Room 335. When asked is the room close to the Reception, so you do not have to walk very far, NO ! All the "accessible rooms" are numbers 35 on the 1st 2nd 3rd floors. Which is right at the extreme end of a corridor! The actual staff at reception were as helpful as they could be. But the location of the accessible rooms in the hotel is crazy!!! If you were in a wheelchair or buggy, then it would not matter, but I am still able to walk, but not too far a distance. Part of my weekend journey to Germany, I stayed in a B+B Hotel south of Mons. Their accessible rooms (all 3 of them) were on the ground floor, next to Reception. The car park was just outside the hotel, with the Blue badge parking bays next to the door of the hotel. I would whole heartedly recommend the B+B hotels, but after my experience with your Ibis hotel, I certainly will not be recommending IBIS to anyone. Ibis Hotels need to reflect on the location of their accessible rooms within their hotels. Regards, Chris C.

Dear Chris, Thank you for letting us know about your concerns. We are pleased that our reception team was as helpful as possible during your check-in. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We understand that your experience was made difficult by certain practical arrangements, and we regret the inconvenience this caused. The car park in front of the hotel is a public facility managed by the city, with a standard rate of €7,10 per 24 hours. Our accessible rooms are indeed located on different floors, and we acknowledge that the distance from the lift may have been challenging for you. Adapted rooms are available upon request and subject to availability at the time of booking, which is why we encourage guests to reach out to us in advance so we can do our utmost to assign the most suitable room. Nonetheless, we are glad that you found our staff to be supportive throughout your visit, and we value your decision to share these observations with us. We look forward to welcoming you back. Best wishes, Cabri Christopher, Manager

Customer review rating 5.0/5

Jennifer A. Families - Confirmed reviews ALL

We were a family group of 7. We came to Bruges for a family wedding, our relatives are Belgian. It was a great place to stay and get to different locations.

Dear Jennifer, Thank you very much for this kind review. We are delighted that you and your family enjoyed your stay with us for the wedding in Bruges. Our team truly values being able to help guests feel at home, and it means a lot that you found everyone helpful and friendly. We are so pleased you would stay with us again, and your perfect recommendation score tells us we got things right for your family. We look forward to welcoming you back for another excellent experience with us. Kind regards, Cabri Christopher, Manager

Customer review rating 4.0/5

Nicholas J. Friends - Confirmed reviews ALL

Great location for station, short walk to central square, acceptable noise from trains as to be expected with location but perfect for a short stay.

Dear Nicholas, Please accept our sincere thanks for this kind feedback. We are glad you found our hotel so convenient for your trip with friends, just steps from the station and a short walk to the central square. That said, we are sorry you noticed some sound from the trains during your stay. Our rooms feature triple-glazed windows, and we also offer quieter rooms on the garden side whenever availability permits. Nonetheless, it is lovely to know that our location made your short stay an enjoyable one and that you appreciated the easy access to Bruges' historic centre. We really hope we will have the opportunity of welcoming you back in the future. Kind regards, Cabri Christopher, Manager

Customer review rating 4.0/5

Luke T. Solo - Confirmed reviews ALL

Good experience

Dear Luke, It was a pleasure to receive your kind feedback. We are delighted that you found your stay comfortable and that your experience was a good one. It is great to know our online check-in helped you settle in smoothly. Our team works hard to make every arrival as easy as possible, so your words mean a lot to us. We are also pleased that you would recommend us to those close to you, which is one of the finest compliments we can receive. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Cabri Christopher, Manager

Customer review rating 5.0/5

Nicholas S. Friends - Confirmed reviews ALL

Stayed for one night. Great location and comfortable. Only issue was payment took on check in and then invoiced after the weekend however this was resolved within the day when contacting customer service who were friendly and efficient

Dear Nicholas, We thank you for taking the time to provide us with your feedback. We are thrilled that you found our location so convenient. Being just a five-minute walk from the city centre and right next to the train station makes exploring Bruges easy, and we are glad that worked so well for you. It is lovely to hear that you felt comfortable during your stay. Our team always aims to create a welcoming atmosphere, and knowing you found them extremely helpful and friendly means a lot to us. We are also happy that booking on our website was quick and straightforward, giving you more time to enjoy your trip with friends. Thank you again; we hope that you will return. All the best, Cabri Christopher, Manager

Customer review rating 4.0/5

Donna S. Solo - Confirmed reviews ALL

The hotel and staff were very pleasant. The downside for me was the hotel’s location. Whilst it was helpful to be very close to the station, I didn’t feel 100% comfortable reaching the hotel from the station. The immediate vicinity felt slightly threatening, and access up outside steps and/or a broken escalator with a suitcase was challenging. I have no issue with the hotel itself- just its location and actually reaching it.

Dear Donna S., Thank you for taking the time to review your recent experience. We are delighted that you found our hotel and our team so pleasant. That said, we are sincerely sorry that reaching us from the station felt uncomfortable. The two outdoor lifts that provide step-free access are managed by the city, and we understand how frustrating it can be when one is out of service. Our reception team is always happy to advise on the easiest route before you arrive. Nonetheless, we are pleased that your stay with us was otherwise enjoyable and that you felt at ease inside the hotel. We hope you will give us another opportunity to deliver an improved experience on your next stay. Kind regards, Cabri Christopher, Manager

Customer review rating 0.5/5

Craig G. Friends - Confirmed reviews ALL

We paid for a triple room but only received a double and the beds or the most uncomfortable beds I have stayed in.

Dear Craig, Your feedback matters to us. It is wonderful that you found our team, the check-in process, and your accommodation so agreeable. That said, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the shortcoming in your room allocation and understand how frustrating it must have been to receive a different setup than the one you booked. Our triple rooms come with a double bed and a single bunk bed above it, a compact design that makes efficient use of the space. We also acknowledge your remarks about the sleeping arrangements and will take them into consideration. Nonetheless, we are pleased that the cleanliness of the hotel, the breakfast buffet, your departure experience, and our sustainability efforts left a positive impression. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Cabri Christopher, Manager

Customer review rating 4.0/5

Stephen A. Couples - Confirmed reviews ALL

I like the room and hotel. A small but mostly adequate room. A good location for train station. About 15 minutes walk to the town centre. TV remote control was useless. And the sink! How on earth are we meant to wash and shave without a plug to fill the bowl. What a waste of water

Dear Stephen, Thank you for choosing us and for sharing your review. We are glad you liked your room and found it mostly adequate for your stay. Our hotel is designed with the Cocoon concept to use space efficiently, and we are pleased this worked well for you. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience you encountered with the amenities in your room. Our team at reception is always available to assist with any needs during your stay, and we would have been happy to help resolve these issues on the spot. Nonetheless, we are delighted that our location next to the train station proved convenient for you. It is also great that you enjoyed the short fifteen-minute stroll into the historic centre of Bruges. We hope that we can welcome you back in the future. Kindest regards, Cabri Christopher, Manager

Customer review rating 4.5/5

Ka L. C. Solo - Confirmed reviews ALL

Near to Bruges Train Station. However, the escalator to the platform across the bridge was out of service at my stay period.

Dear L. C., Thank you for your positive feedback. We are delighted you found our location so convenient, right next to Bruges train station. That said, we are sorry for the inconvenience you faced with the escalator. These outside elevators are managed by the city, not by our hotel, but we understand how frustrating that must have been during your stay. Nonetheless, we are glad you gave us a high recommendation score and that your overall time with us was a pleasant one. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Cabri Christopher, Manager

Customer review rating 4.0/5

Chris W. Families - Confirmed reviews ALL

Pros - Excellent sleep, room very clean, no train noise at all, car park convenient and cheap Cons - no hair dryer in room, very limited for clothes (4 hangers?), no drawers, only 2 hooks.

Dear Chris, We really appreciate your feedback. We are delighted that you enjoyed such an excellent night's sleep with us. Our triple-soundproofed windows and garden-side rooms help ensure a quiet rest, so it is great to hear you found no disturbance at all. We are also pleased that you found your room spotless and appreciated the convenience of our secure parking just in front of the hotel. Best regards, Cabri Christopher, Manager

Customer review rating 4.5/5

Mark G. Friends - Confirmed reviews ALL

We were upgraded from a 3-bed to a 2-bed room with single beds and separate wet room

Dear Mark, Thank you for sharing such a valuable review. We are delighted that our reception team made such a great impression on you. It is wonderful that you appreciated the room upgrade, and we are glad the separate wet room and single beds suited your stay with friends. We also value your feedback on the booking process, it is great to know you found it straightforward. We hope to be able to welcome you back in the future. Kind regards, Cabri Christopher, Manager

Customer review rating 2.0/5

Daniel H. Couples - Confirmed reviews ALL

From from mould growing on the floors, to a shower door that had to be held by the other person in the room from the other side, and a toilet toilet door that gave you repetitive strain injury from having to keep it open. This is hands down one of the worst hotels I’ve ever stayed in. The pillow stank, I daren’t get under the duvet. Both of us ended up with bites from the room. Even the reception area is dodgy. To get something from the vending machine you have to ask reception who will then go and un padlock the vending machine and manually get you the item you want. If you dare open the windows, you won’t sleep because of the trains Honestly, this was a hovel

Dear Daniel, Thank you for your honest feedback. We are pleased that you found our online booking process straightforward and convenient. That said, we are truly sorry to hear that so many aspects of your stay did not meet your expectations. We regret that the upkeep of your room and the hallway fell short, and we have shared your observations with our housekeeping team to ensure closer attention is paid in future. Your experience with the shower and toilet doors is also noted, though the open design of the shower area is part of our Cocoon concept, which makes efficient use of the space in each room. Our reception team is always available to help resolve any discomfort during a stay, and we wish we had known about these challenges while you were still with us. Nonetheless, our location remains one of our strongest assets, just five minutes on foot from the historic city centre and directly beside Bruges train station. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Cabri Christopher, Manager

Other web-users rate our hotel

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  • 1,884 reviews 2.8/10 Comfort
  • 1,017 reviews 6.6/10 Cleanliness
  • 856 reviews 5.5/10 Breakfast
  • 24 reviews 2.6/10 Pool

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