ibis budget Brugge Centrum Station 1 star

The staff were very friendly and helpful. The hotel was very clean. The location wasn’t far from the bus station, shops and a couple of bars and you could walk to the drop off/pick up point for P&O Ferries. Highly recommended

60th birthday trip to Bruges good location just out of the city centre room basic but clean breakfast ok

Clean tidy succinct. Exactly as expected having used these before. Only hiccup was trying to find it. Arrived at the service entrance and drove around the block a few times. It would make it easier if there were specific instructions to advise to park on centrum car park and head for top floor for access to hotel. If this is already noted and I missed it then it needs to be made clearer. Will definitely stay again. Great location and great price tag. Thank you

We were only there for one night. The room was ready before 12 noon for us and was basic but very clean and served us well.

1. After spending time typing this - It looks like it will simply be posted as a customer review... I'd rather this feedback was noted and acted upon by the company... Hmm. 2. The web bookings do not appear on the app! Still. Please fix this. 3. I received an email to 'Check In Online' ... which then asked for details you already had - and then UNEXPECTEDLY charged €40 to my credit card. NO email receipt - only a screen shot on my phone 'thanking me' for my authorisation for €40. Nothing was expected or agreed. I had ALREADY paid for the room. So I had to phone customer services to find out why this happened. They did not know - and so they emailed the hotel(!) This never happens when I simply book in - in person - at the same hotel. Email reply from Customer Services, says "The amount of 40€ is indeed a pre-autorisation which will be refunded after check out.". Why? You have no mini-bars, or services in the budget hotel. But you have my credit card number and postal address...! I still have the trouble of checking that this money IS returned to my credit card AND ensure that any exchange rate fees are also refunded. 'Check In Online' causes more problems than it solves! I hope you fix this pre-charge 'fee'. I see no reason to use it in future - there is little benefit, only bother.

Easy access from train station. Disappointing that the escalator was out of service. Very compact but functional room. Friendly front of house. Sadly we had no time for breakfast in the morning as we had to head back early.

Slightly noisey with the trains, but you pay for what you get. Comfortable rooms, great shower and perfect location. 10 minute walk into town

We enjoyed our stay, the hotel offers great value in quite an expensive city and is just a short walk away from the centre, there is also a free shuttle bus from the railway station next door. The hotel was difficult to find by car as the entrance is via a pedestrian area, you need to park in the main station car park - ideally the top floor - and it’s a short walk to the reception. Parking was 6 Euros per 24 hrs. Breakfast looked poor value so we ate at Flavourrs in the station = excellent. Also a Carrefour express supermarket next door for DIY food and drinks.

Simple room, clean and staff were friendly and helpful.

Very friendly staff, clean rooms, good breakfast, all happy!

Comfortable stay and good for sight seeing.

Often I stay in Ibis Budget, as I find it as a good value for the price.

Arriving late by train, with a large suitcase and in heavy rain, I had to circle the block twice to find the property. I had not read anything as to how to actually find the hotel entrance. In fact, it was not at street level but two floors above, with access through the car park. With luggage, there was adequate lift availability, but only when one knew where to go. The following morning, daylight showed decent stairs available for those who have no problem with steps. The check-in was friendly and efficient and the rooms, though neat, clean and in good repair, were just about adequate for a short stay, albeit a little limited space for two persons, I would imagine. I would have liked a shelf or two more though so as to not live out of the suitcase. The faint but effective nightlight option on the light control display was superb and was one I'd like to find in every hotel I visit.

4 good nights stay Good location, Good room, Good service, Good staff, Good price

Well located and comfortable, I was glad I decided to stay in this hotel. The staff speaks decent French and better English so communication was not a problem. The downsides of this stay were the problem with the deposit money (for a single room), who is still somewhere in the air instead of in my bank account, with absolutely no explanation, and the fact that they use plastic spoons while trying to be eco-friendly.