ibis budget Brugge Centrum Station 1 star

Customer review rating (ALL Rating) 4.0/5 1,127 reviews

Best price
guarantee
ibis budget Brugge Centrum Station - Image 1
ibis budget Brugge Centrum Station - Image 2
ibis budget Brugge Centrum Station - Image 3
ibis budget Brugge Centrum Station - Image 4
Marie Popelinplantsoen 4, 8000 BRUGGE, Belgium

Description

Hotel extras

  • In the heart of the city

  • Historical sights in walking distance

  • Many restaurants and cafés near by

  • Next to the train station

  • Fast check-in and check-out

Our accommodation(s)

Hotel location

ibis budget Brugge Centrum Station

Marie Popelinplantsoen 4
8000 BRUGGE
Belgium

GPS:51.19644, 3.21895

Telephone
Fax +32 50 40 51 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Enjoy a breakfast that combines simplicity, freshness and choice. Our buffet offers a carefully selected variety to suit every taste. Whether you prefer a light breakfast or a more indulgent start, you will find everything you need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,127 reviews

Customer review rating 4.0/5

Deborah Y. Friends - Confirmed reviews ALL

Good location, everything we needed for one night

Dear Deborah, Thank you for taking the time to share your thoughts. We’re delighted your stay with friends was comfortable and that our central location suited your needs. It’s wonderful to hear you had everything required for a smooth overnight visit. We’re also pleased the booking process via the Accor ALL App contributed to a hassle-free experience. Our team strives to make stays straightforward, and your feedback reaffirms this effort. The entire team looks forward to welcoming you back in the future. Best wishes, Cabri Christopher, Manager

Customer review rating 3.0/5

Craig M. Couples - Confirmed reviews ALL

The room was fine and the check in was easy plus the guy let us check in and hour early.

Dear Craig, We appreciate your candid feedback; thank you. We are pleased to know you found your room comfortable during your stay. That said, we regret any inconvenience regarding our pet policy. The daily charge helps us maintain a welcoming environment for all guests, including those with pets, and we appreciate your understanding. Finally, we are glad our team could accommodate your early check-in request to ensure a smooth start to your visit. We are looking forward to welcoming you again. All the best. Cabri Christopher, Manager

Customer review rating 5.0/5

Lucy T. Couples - Confirmed reviews ALL

Beautifully comfortable, met all IBIS expectations on service, location with a warm welcome by Elona on reception.

Dear Lucy, It was a pleasure to receive this great review. We are thrilled you found our location ideal for exploring Bruges and that we met your expectations throughout your stay. It’s wonderful to know Elona’s warm welcome made such a positive first impression. Our team takes pride in creating memorable moments for couples like you, and we’re delighted this shone through during your visit. Being just steps from the train station truly allows guests to immerse themselves in the city’s charm effortlessly. We’re glad this convenience added to your experience. It would be our pleasure to have you return on another occasion. Very best wishes, Cabri Christopher, Manager

Customer review rating 2.5/5

Stuart B. Families - Confirmed reviews ALL

We had a disappointing experience at Ibis Budget Bruges. We booked two triple rooms several months in advance and even completed online check-in a few days before arrival, so we expected everything to run smoothly. Unfortunately, on arrival there was confusion with our booking. The hotel initially thought we had requested one triple room and one room with a cot, which was incorrect. After some discussion, they did allocate two triple rooms, but the issues didn’t end there. When we entered one of the rooms, we discovered it was already occupied. This was quite shocking for both us and the guests already inside, and clearly a serious lapse in room management and security. We returned to reception, and it took around 15 minutes to resolve the situation. Eventually, we were given another triple room, although we were told it was the room the other guests should have been allocated. In addition, one of our rooms had a blocked sink, which we had to report. On a positive note, the hotel is conveniently located for visiting Bruges, making it a practical base for exploring the city. However, the check-in issues, room mix-up, and maintenance problem significantly impacted our stay. Overall, while the location is good, the organisation and room management need considerable improvement.

Dear Stuart, Guest feedback is important to us, and we appreciate you sharing your impressions of your time at our hotel. We sincerely apologize that your experience fell short in some areas. While our online check-in aims to simplify arrivals, we regret any unexpected challenges you encountered during this process. Our triple rooms feature a space-efficient design where guests can customize their sleeping arrangements using the provided linens, which we understand may require adjustment for first-time visitors. Our team remains available around the clock to assist with any immediate needs during stays. We hope you will come and stay with us again. Best wishes, Cabri Christopher, Manager

Customer review rating 0.5/5

Piyush P. Couples - Confirmed reviews ALL

Before making the booking, I called IBIS to confirm if early check-in was possible, as I was travelling from the Netherlands. I was informed that early check-in would be allowed. However, when I arrived at 12:00 PM, I was denied check-in and asked to return at 3:00 PM. Even though there were locker facilities available, we were not properly guided to use them and were instead asked to come back later while carrying our heavy luggage. The reception staff was unhelpful and came across as unfriendly. We were not even offered a place to sit or wait. The room itself did not meet expectations for the price: Room size was very small for 2 people Cleanliness was poor, especially outside the shower area The toilet had no proper lock and lacked ventilation Considering the price, there are much better hotel options available in Bruges. In fact, we stayed at another hotel the following day at a similar price, and the experience there was excellent. Overall, this was a very disappointing stay and one of the worst experiences I’ve had.

Dear Piyush, Your feedback matters to us, and we’re committed to using it to make meaningful improvements. We sincerely apologize that your experience fell short of expectations. Our standard check-in begins at 3 PM, and while early check-in is subject to availability, we regret the miscommunication regarding this service. Our luggage storage facilities are available for all visitors, and we will reinforce training to ensure clearer guidance is provided. Your feedback about room dimensions and bathroom maintenance has been shared with our housekeeping team. We acknowledge our compact room design prioritizes functionality, but comfort remains essential to us. Please know we take cleanliness standards seriously and will address this matter promptly. The whole team hopes to have the pleasure of seeing you again. Best wishes, Cabri Christopher, Manager

Other web-users rate our hotel

  • 2,992 reviews 9.2/10 Location
  • 2,939 reviews 4.5/10 Room
  • 1,470 reviews 8.5/10 Service
  • 71 reviews 4.6/10 WiFi
  • 1,898 reviews 2.9/10 Comfort
  • 1,034 reviews 6.5/10 Cleanliness
  • 850 reviews 5.4/10 Breakfast
  • 25 reviews 2.8/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Brugge