ibis De Haan

ibis De Haan 3 stars

Customer review rating (ALL Rating) 4.5/5 1,145 reviews

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Description

Hotel extras

  • Free WIFI in the hotel

  • Near the Belgium coast

  • Easy access by car and train

  • Free use of the swimming pool

  • Bicycle hire facilities

Hotel location

ibis De Haan

Wenduinesteenweg 136
8420 DE HAAN
Belgium

  • BRUGGE-WENDUINE-DE HAAN:  31 DE ZWARTE KIEZEL

  • DE PANNE-OOSTENDE KNOKKE:  DE DWARTE KIEZEL

  • By plane

    BRUSSELS NATIONAL At 121km / 75 miles

  • By train

    ZWARTE KIEZEL At 0km / 0 miles

GPS:51.281822, 3.052747

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN LOUNGE

Small restauration

Our accommodation(s)

The rooms are modern and inviting with a comfortable bed and functional bathroom. Everything you need to feel at home.

Our guest reviews

Our guest reviews for
ibis De Haan

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,145 reviews

TripAdvisor Rating  4.0/5  437 reviews

Certificate of excellence 2022

CORRECT

Customer review rating 3.5/5

L. Families - Confirmed reviews ALL

HOTEL CORRECT LES GENS SONT ACCUEILLANTS

Hidden gem

Customer review rating 5.0/5

Jo Families - Confirmed reviews ALL

The ibis in De Haan was a great find. Spotlessly clean spacious rooms, very friendly staff and ideally located with ample car parking space. The wonderful swimming pool and bar area along with a terrace was a welcome break at the end of the day. The walk to the beach took approx. 10 minutes, however, I would recommend using the local tram service or car. I would recommend this hotel, and we miss it very much as we stayed at the ibis in Bruges for the remainder of our two Centre holiday which is sadly is in much need of some TLC.

Friendly staff!

Customer review rating 4.0/5

R. V. Couples - Confirmed reviews ALL

good Hotel , to bad extra charge for parking

Good Stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Overall a good location, and clean hotel. Food was enjoyable, desk staff was lovely. Everyone was friendly and kind. Only concern was the bathroom had an awful smell in it that at times filled the entire room. Possible a damaged pipe somewhere. But satisfied other than that. Thank you!

Clean rooms, good breakfast but disappointing housekeeping

Customer review rating 3.0/5

Susan W. Couples - Confirmed reviews ALL

We opted for a superior room which was fine, but not exceptional (we're glad we didn't choose a standard room!). Although the website stated that it would have tea and coffee making facilities there was only a coffee machine. Fortunately the staff managed to dig out a kettle for us so that we could make tea. The people working at reception were very friendly and helpful. The buffet breakfast was very good and it was nice to be able to have a drink at the bar in the evenings. The biggest disappointment - and surprise - is that housekeeping is only every two days. So if you're staying for a weekend as we were (check in Friday, check out Sunday) your bed is never made, your room isn't cleaned/tidied and your towels are not changed. We were not informed of this upon arrival. For this reason I would not return. For me, the whole point of staying at a hotel rather than renting a holiday apartment or studio is paying for the luxury of not having to do anything!

was dik in orde!

Customer review rating 4.5/5

Patrick Couples - Confirmed reviews ALL

was weer in orde !

Great location

Customer review rating 4.5/5

Gyula Families - Confirmed reviews ALL

Easy to access, comfortable, good breakfast, clean and comfortable rooms for short stays.

good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice hotel, friendly staff and modern interior

Sorry, not a good one

Customer review rating 2.5/5

Unhappy Couples - Confirmed reviews ALL

- Cellphone (calls and 4g) reception zero to none - Breakfast: all bread slices gone by 9h30. No refill. - Breakfast: Poor choice at Breakfast Buffet. - Bathroom: Black organisms (probably fungus) on the wall in side the shower cabinet. - Bathroom: To small to move around. - Room: That "thing" is a kids play not a closet. - Room: Really necessary to put us in the corner of the main hall and corridor on the first floor? Judging from the number of people at Breakfast sure other rooms of the same category were available with for example a nicer view on the treeline. - Parking: unexpected though mandatory payment of 8 euro. Sure optional but where to park otherwise? Going through the reviews now, this is mentioned before. My other experiences with Mercure hotels in Roeselare and Blankenberge in the same price range taking in account the location where outstanding. That's primarily why I wanted to choose another hotel of the Accor group for my stay. However, the experience at Ibis De Haan was a bad one. Note to self to make a choice for Mercure hotels next time.

Dear Guest, Many thanks for your feedback. We are glad that you appreciated our convenient location. However we cannot boost the cell reception due to the laction of the phone masts in the area. We are an Red ibis and 2 catogories below the Mercure properties that charge more for the rooms and breakfast and therefore the comparison seems unfair. There are parking areas outside our compound that are free of charge. Most guest prefer a parking where camera's are provides. Best wishes, Steven Vandevelde, General Manager

Great location for me

Customer review rating 5.0/5

Mr S. R. Business - Confirmed reviews ALL

Although very quiet as in low guest numbers..a meal was still available.

Well located , great staff!

Customer review rating 5.0/5

R. V. Business - Confirmed reviews ALL

Staff was very help full and friendly

Customer review rating 5.0/5

Anna Couples - Confirmed reviews ALL

dog friendly hotel, beautiful big green territory, very wide choice on breakfast

Not happy

Customer review rating 3.0/5

B Couples - Confirmed reviews ALL

Unhappy with what you get for the cost A double bed is not 2 beds side by side Parking was additional

Dear Guest, We appreciate that you took the time to share your experience with us. Unfortunately, it seems that we did not meet all your expectations. The comfort and satisfaction of our guests is of the utmost importance to us, and we are always open to candid feedback and suggestions for improvement. It would be a pleasure to welcome you again. Kindest regards, Steven Vandevelde, General Manager

Nice stay good location

Customer review rating 4.5/5

Karel Couples - Confirmed reviews ALL

Nice big sunny outside sitting area, pool and field for kids to play, Bar with nice opening ours and good selection of drinks. Breakfast clean and fresh.

Good hotel but some improvements possible

Customer review rating 4.0/5

Jochen G. Solo - Confirmed reviews ALL

Friendly staff and good service overall, I stayed 2 nights included breakfast and for convenience decided to have dinner in the hotel as well. Dinner is overall good but clearly re-heated in the microwave as some parts were hot and some were cold, staff is friendly but sometimes lacking teamwork, the first evening I had to call them myself to order food while people that came in after me ordered before me, better training and communication is required. Nice place to stay but since the prices are already on the high side of the market, I wasn't very happy that the parking costs extra while there is plenty of room for everyone and the hotel is located in an area away from the center of town.

Dear Jochen, Thank you for taking the time to respond to our satisfaction survey. It is only through feedback such as yours that we can maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We are gald your overall experience met your expectations. However we do apologise for your dining experience. Rest assured we will be carrying out corrective training with our team members. Thank you for bringing this matter to our attention. We really look forward to the pleasure of welcoming you back on a future stay. Many thanks, Steven Vandevelde, General Manager

exactly what we needed

TripAdvisor rating 5.0/5

CGEreis TripAdvisor review

The room was very clean and the staff was very friendly. We had a meal in the room, it was just perfectly cooked. pre-check in worked and the check out w/o passign by the counter as well. We will be back.

Great Hotel, Great staf and Great for the Dogs

TripAdvisor rating 5.0/5

Louis B TripAdvisor review

It was just perfect, The staf was very friendly.breakfast was very extensive with hot and cold dishes, coffee cakes and fruit and everything was adequately present . For walking cards were also present but walking along the beach with our dog was fantastic for us

Once again a great stay

TripAdvisor rating 5.0/5

andrewp384 TripAdvisor review

A well located hotel, the comfortable rooms are basic but always clean. wifi worked really well. Strangely mob phone (base) service inside the building- its been that way the last 3 years. look forward to being back and using the pool once allowed by the Belg authorities.

Ibis De Haan Belgium

TripAdvisor rating 3.0/5

Janb0101 Solo travel - TripAdvisor review

good price/value ratio. excellent breakfast buffet. comfortable rooms. but I think dogs should not be allowed in the restaurant area. certainly not noisy little creatures... room service could be a little better.

Dear Janb0101. Thank you for taking the time to share this review of your recent stay We are pleased that you found us to be of good value and that you stay with us was comfortable. We would like to note that dogs are permitted in the bar area only. We have duly noted your comments regarding our room service, all feedback from our guests is useful in helping us identify what we are doing well and where we could improve. We look forward to welcoming you back in the future. Best wishes for the coming year, Steven Vandevelde, General Manager

Winter on the Belgium Coast

TripAdvisor rating 5.0/5

Colin L Solo travel - TripAdvisor review

Excellent hotel in scenic area. The staff are welcoming, courteous and professional. The hotel rooms are spacious with wifi and aircon/heating you can control. The double beds are comfortable. Breakfast is excellent compared to other Ibis hotels. The hotel is a short walk ( but pleasant) from the tram stop which will take you to De Haan or Ostende

Dear Colin, Thank you very much for your kind review. Thanks so much for taking the time to share this awesome review with so many compliments to our team and the efforts they make as well as a load of details about our facilities. All of the team hope to see you again in the future. Best wishes for the holidays, Steven Vandevelde, General Manager

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