Hotel Mercure Blankenberge Station 4 stars

Customer review rating (ALL Rating) 4.5/5 957 reviews

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Hotel Mercure Blankenberge Station - Image 1
Hotel Mercure Blankenberge Station - Image 2
Hotel Mercure Blankenberge Station - Image 3
Hotel Mercure Blankenberge Station - Image 4
Koning Leopold III Plein, 8370 Blankenberge, Belgium

Description

Hotel extras

  • In het centrum

  • Blankenberge strand op 700 meter

  • Rooftop zwembad

  • Vlak aan het station van Blankenberge

  • Heerlijk ontbijtbuffet

Our accommodation(s)

Hotel location

Hotel Mercure Blankenberge Station

Koning Leopold III Plein
8370 Blankenberge
Belgium

GPS:51.313667, 3.1327511

Telephone
Fax +32 50 27 07 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BAR

THE BAR is the place to meet up with colleagues, friends or family. Enjoy a drink or snack in a cosy atmosphere, with a superb view on the square and its restaurants. Ask our staff for our fine Mercure wine selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  957 reviews

TripAdvisor Rating  4.0/5  324 reviews

Lovely family rooms

Customer review rating 3.5/5

Alex Families - Confirmed reviews ALL

Great hotel with lovely family rooms located next to the station. Great of you travel by train. We drove so be mindful of expensive parking options nearby- costed us 58Euros for 2 days. Some tourist info at the reception would help too. Rooms were clean, v.comfy beds and shower with Great pressure. Petty thing, but in family room for 4, we only got 2 tea cups, 2x bottles of water and no glasses. Otherwise all was perfect. Lovely stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Mercure Blankenberge

Design hotel… lacking management/service

TripAdvisor rating 2.0/5

MarcDiv Families - TripAdvisor review

Brand new hotel and rooms, nice modern design, well located, next to parking, family room available for a perfect stay with two kids. But the hotel is not well managed: - Not really welcomed, with a receptionist insisting that we had duplicated bookings in their system, insinuating that we booked twice while it was not the case and that we never received two confirmations (everything was fully prepaid during booking) - Only two sets of towels in a family room for 4 - but missing towels delivered very quickly on request - Big stain on the bed - Disappointing breakfast: joining at 9am, no more pancakes, no more croissant, no more chocolate croissant, a few pieces of bread (with no refill during our 30mn stay), no napkins, empty juices, coffee machine out of order… The hotel is really great, fully soundproof (absolutely no noise from the train station), but it would require attention to details (reception, housekeeping, breakfast).

Bad stay

Customer review rating 1.0/5

D. Families - Confirmed reviews ALL

I am using Accor hotels since years. I have been Diamond and now platinum usually travelling for business but this time with my family. When we arrived to the hotel the room was completely cold. The heating was not switched on and we arrive late after a cold day outside. We tried to switch on the heating but we needed help as it was not working well. At the end, it worked but it tool quite a lot to start feeling the heat. We travel 4 people and there were only 2 towels. We had then to ask also to bring more towels. The day after, I left a card in the entrance of the room to make sure the electricity wasn't disconnected and to leave the heating on. When we arrived, the room was again frozen and the heating switched off. Again I complained to reception. Then we realized also that the housekeeping service only left again 2 towels...and we had to ask to reception 2 additional ones.

Dear Pujol Llorens D., Thank you for taking the time to tell us about your experience at the Hotel Mercure Blankenberge Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Blankenberge

Bed room heating..

TripAdvisor rating 2.0/5

willait Couples - TripAdvisor review

Good rooms and location.. no facilities for evening meals. We booked in on the 1st December, it was 3 deg and I was asked if I asked for the room heating to be switched on !!!! I had to be moved to another toom. Again, we had issues with room heating. The receptionist told me she had reset the heating to my room. The room temperature was in the region of 15deg. Around 04.00 in the morning, I heard the room fan ramp up and heating coming on. We had to switch off the heating at 05.00 as we were getting 25 degrees, and the room was overheating .. to be asked if I had asked for the heating to be switched on when it's 3deg outside is ridiculous It's really poor experience from a hotel claiming to be a 4-star hotel...

GOOD LOCATION

Customer review rating 5.0/5

Scottish Friends - Confirmed reviews ALL

EXCELLENT LOCATION RIGHT NEXT TO RAILWAY STAION AT END OF PLATFORM AND ACROSS STREET FROM MAIN PEDESTRIAN PRECINCT. ROOM WAS COMFORTABLE WITH A GOOD SHOWER IN BATHROOM. STAFF ALL VERY PLEASANT AND HELPFUL.

Dear IAN F., We very much appreciate your comments regarding your stay at the Hotel Mercure Blankenberge Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Blankenberge

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Other web-users rate our hotel

  • 375 reviews 8.1/10 Location
  • 724 reviews 7.2/10 Room
  • 488 reviews 8.2/10 Service
  • 6 reviews 4.5/10 WiFi
  • 449 reviews 7.1/10 Breakfast
  • 319 reviews 5.7/10 Cleanliness
  • 162 reviews 2.5/10 Value
  • 151 reviews 7.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.