ibis Brugge Centrum 3 stars

Customer review rating (ALL Rating) 4.0/5 851 reviews

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ibis Brugge Centrum - Image 1
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Katelijnestraat, 65 A, 8000 BRUGGE, Belgium

Description

Hotel extras

  • In the heart of the historic centre

  • Restaurants and bars around the corner

  • Train station within walking distance

  • 24/7 bar with drinks and bites

  • Paid indoor parking available

Our accommodation(s)

Hotel location

ibis Brugge Centrum

Katelijnestraat, 65 A
8000 BRUGGE
Belgium

GPS:51.202169, 3.226601

Telephone
Fax +32 50 33 64 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE RESTAURANT

Restaurant only for groups on demand

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  851 reviews

TripAdvisor Rating  4.0/5  2,919 reviews

Great location

Customer review rating 3.0/5

Mick Families - Confirmed reviews ALL

Good hotel for the money unfortunately though i had booked 2xsingle beds and on arrival we had been given a double bed

Well Located

Customer review rating 4.0/5

Don D. Families - Confirmed reviews ALL

The Hotel is situated very near the centre of Brugge, the Ibis would appear to be getting ready for a refurbishment which the Novotel opposite has/is currently undergoing. All of the transactions room keys breakfast etc were in the Novotel. My room was functional and clean. I have stayed with Ibis before so I know what to expect.

Well located but need to be renovated

Customer review rating 3.5/5

Steph Couples - Confirmed reviews ALL

Very well located, good breakfast as usual in Ibis, good bedding but the rooms need to be restaured. Mold on the wall in bathroom, old paint on the wall, the hotel seems old.

poor experience

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

uncomfortable rooms - mosquitos, no air con very warm and no kettle provided in room

Dear Guest, Thank you for taking the time to share your feedback about your recent stay. We sincerely apologize for the discomfort you experienced during your stay. Regarding the room temperature, our hotel is equipped with a centralized climate control system. While guests can adjust the in-room temperature to some extent, we understand this may not always meet individual preferences. We also appreciate your comment about in-room kettles as we constantly review our amenities to better serve our guests' needs. Concerning the mosquitos, we recognize this can be an issue, particularly due to our proximity to Bruges' canals. The still water attracts these insects, especially during warmer periods. We do offer mosquito repellent devices in the rooms and at reception, which we encourage guests to use. We're sorry if this wasn't communicated effectively during your stay. Your feedback is valuable and will help us improve our services for future guests. We hope you'll consider giving us the opportunity to provide you with a more satisfactory stay in the future. Best regards, Petra DE MEYERE, General Manager

poor hotel, good location

Customer review rating 2.0/5

Gill Families - Confirmed reviews ALL

Rooms need renovating.

Dear Gill, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Your comfort and safety are our top priorities, and we regret that we fell short of your expectations. Concerning the fire alarm incident, we want to clarify that the alarm was certainly not turned off; otherwise, the general alarm would not have sounded. One of our receptionists responded immediately, going directly to the affected location to investigate and address the situation. Our staff follows strict protocols in these situations and we will continue to maintain rigorous safety standards to ensure guest safety. Moreover, the presence of mosquitoes in the rooms is a concern we're addressing. The still water in Bruges' canals can attract these insects, especially during warmer periods. We have mosquito repellent devices available in the rooms and at reception and are exploring additional measures to mitigate this issue. We're sorry to hear about the condition and cleanliness of the rooms. Our housekeeping team strives to maintain high standards, and we will use your feedback to improve our processes. Additionally, the heating and air conditioning systems in our rooms are centrally controlled. We apologize if this wasn't clearly communicated or if the system didn't meet your comfort needs. Nonetheless, we're glad you found our location favorable. Our hotel is indeed situated in the heart of Bruges, providing easy access to many attractions and the main shopping streets. We value your loyalty to the Ibis brand and hope you will give us another opportunity to provide you with a more satisfactory experience in the future. Best regards, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,174 reviews 9.4/10 Location
  • 1,353 reviews 3.5/10 Room
  • 775 reviews 8/10 Service
  • 14 reviews 5.4/10 WiFi
  • 764 reviews 3.2/10 Comfort
  • 564 reviews 7.9/10 Breakfast
  • 387 reviews 4.7/10 Cleanliness
  • 339 reviews 2.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.