ibis Brugge Centrum Hotel 3 stars

We arrived in Bruges after circling the ring road for nearly an hour, as the road to our hotel was blocked by roadworks . An email warning us which diversion sign to look for would have been useful. We had a great day on Friday visiting many places but were then hit by 'lockdown '. Our prepaid breakfast on Saturday morning consisted of 3 small croissants and a cup of coffee to take to our room. We understand of course that it was not the hotel's fault and that they did everything they could for us.

Nice hotel, rooms a little bit small but had everything you need. Nice bar area. Located not far from Bruges centre. Can’t comment on food as didn’t eat here.

The room was clean and comfortable. The bed was great and the internet was fast. Breakfast was better than expected.

It was one of the worst experience, noone to help with luggage and i had to carry it by myself down stairs and as a result i fell down and it was broken and i have to complete my trip with a broken bag. Your bed mattress are a complete disaster they were so thin that it kept moving all night and i had to wake up several times to adjust it Noting that one of these times i was going to fall down the bed. There were no enough towels although we were two in the room, no shower gel, the room was too small although we have asked for twin bed but because of the room size the beds were sticking together as if it was queen bed

It was a really nice stay, just one thing to improve was that when I booked online I asked for a single bed double size and when we arrive we had two beds single size together.

The hotel was in a really good situation in the city. The receptionists were very pleasant and useful hosts. About housekeeping team I'm not very happy, on Tuesday I couldn't wake up early, so the lady was coming 2 times, when I was leaving the room I told her that she could, and she told me that she was going to begin in other floor, when I arrived at night, the room wasn't done properly.

Very well located hotel, a short walk from the main sights. Rooms are basic, but perfectly acceptable, comfortable and clean.

Central to all the wonderful sights of Bruges, the hotel was warm, clean and comfortable. Attentive and friendly staff who made me feel right at home. I will definitely be returning.

Room is to small bút ok

We had an excellent time. Comfortable beds, cleanliness, friendly staff and of course super breakfasts.

-Great location -Friendly & Helpfull staff -A bit outdated room

I did the online check-in the day before. When I arrived at the hotel, my card wasn’t really ready. The receptionist had to look for it. She then checked the card and told me it was ready to used. When I went to the elevator and tried to use the card in order to get to the 2nd floor, it didn’t work. There were other guests with me in the elevator and luckily their card worked, so I was also able to press the right floor button. At first I thought the card wasn’t working for just the elevator and so I continued to go to my room. Unfortunately, the card also didn’t work when I tried to open the door to my room. So, I had to go all the way back to reception so that they could fix this issue. They fixed it. I went back to my to my room and managed to open the door. However, I quickly noticed I was given an accessible room even though I didn’t book such a room. I didn’t want to go back down and complain about it because it had already been a long day for me. I would have appreciated it if I was told during the card retrieval at reception that I was given a different type of room than originally booked.

2 night stay in comfortable room with buffet breakfast. 20mins walk from station and 10 mins walk from historical centre.

We were welcomed and treated well our entire stay. Thank you all so much.

Room nice and warm, staff very helpful