ibis Brugge Centrum

Handicapped room. Comfortable and quiet. Staff friendly and helpful. Breakfast buffet had many options. Reception staff very kind. Luggage storage good. Good location and easy walk to main sites/sights.

It was so bad we didn’t even stay one night! We just walked out,the room wasn’t suitable for 2 people never mind one!! The bed was in no way a double and shoved up against a bright orange wall! No room to put suitcases or to get dressed etc.how it’s sold as a double room is beyond me

I had booked my stay through the Accor App, and my roommate arrive the day before my booking. She got the room allocated for our common booking, so she should not change - which was perfect. BUT as I arrived Friday nobody could find my reservation - neither in my name nor in my roommate's name. 2 persons were looking for it - then a third person came along (the supervisor?) and said "oh she is in room number 9". At breakfast Sunday morning I said my room number to the man at the entrance to the restaurant - then he came after me, and told me that breakfast was not included in my room price and I would be charged for it. I did know that, but the way he said it to me, was not very friendly. I had never mentioned that I did not want to pay for the breakfast. There was no problem on Saturday.....????? More of my friends staying at the same time, got their luggage removed, as the staff assumed that they have forgotten to check out - NOT GOOD! It seems like you have a lot of new persons working in front... We all asked for late checkout on Sunday - I was the first one to ask, and I even said I would pay extra. I was told that the lady had to ask her supervisor - but my friends asking right after me got 1 hour extra. You should really follow the same rules for all the guests. I have to say that the staff Sunday afternoon was very kind and helpful, and the breakfast buffet is great. But try to train the staff a bit better

I really enjoyed staying here. It was quiet, the rooms were nice, well laid out, bed was comfy, bathroom great, breakfast good. I had a really good experience and the location (for someone on foot) was excellent, in the centre of Bruges. Would highly recommend.

Situated around ten mins walk from the main square. We were led to believe that there was parking available but there is no parking belonging to the hotel but there’s an indigo car park opposite which is convenient but very expensive with no discount for staying at the hotel which is usually the case. Check in was good and staff friendly. The room was fine, standard Ibis. Unfortunately no tea or coffee making facilities and the way the curtains worked was very bizarre. I don’t think I’d stay again as the reason I booked was because of available parking which we thought belonged to the hotel so would’ve been subsidised but we could’ve paid the parking and stayed anywhere in Bruges nicer and nearer the centre for a similar price.