Aparthotel Adagio Frankfurt City Messe

Excellent Hotel and Staff Great location Great room big and clean kitchinett has all what I needed but the add of a TOASTER will be great Frindly welcoming and very helpful staff Great value of money THANKS YOU

Very comfortable and convenient location for messe

all the staff are so friendly, helpful and very kind. Excellent service

I was not expecting at all what I have found with this place. In third world countries maybe but not in Germany. Place is extremely dirty and unsanitary yet is overpriced. Pricing would not be an issue if I would get what I'm paying for but in this case you get two weeks of literally dirt and dust all over the rooms (and this is from day one when our rooms should be at least clean on first day), no soap at all in bathroom, toilet room is the thing of the nightmare smelling on urine from who ever was there before us, stains of God knows what on the walls. In two weeks our rooms were not cleaned not even once. There were daily trips to reception to get toilet paper for family of four...But so eager to charge for everything. 50 euros to check in two hours early, 16 euros for most basic breakfast that there is in the world, almost 3 euros for coffee. But again, pricing wouldn't be an issue if we could get services that are advertised.

The location is obviously great for anyone attending the Messe, but given the tram stop opposite, you can get pretty much anywhere in the city quite easily and quickly. The main advantage of the hotel is that each room has a fully-equipped kitchen. Perhaps you will only use the kettle, coffee machine, microwave and fridge, but it is great for longer stays where you can easily pick up some groceries in the city.

Professional welcoming check in experience. Clean bright well appointed spacious room.

This apartment, whilst on the small side was like new, well maintained and situated in a very central location. Staff were very helpful and the Espresso Coffee machine in the room worked well. Street car station was 25 metres from the front door and the Undergrounf station was a 5 minute walk.

The hotel was nice and in a great position but the car parking was cripplingly expensive, you need to work out some kind of deal or provide detailed descriptions for alternatives......

Check in was smooth. Room heating was good. Kitchen facilities were excellent. Courteous staff.

Great staff and very patient to assist with resolving booking issues.

Everything was perfect. The staff were great, the room was very comfortable and the breakfasts were good also.

Great

The apartment is nicely decorated, with everyting gests need. We were plesantly suprised by welcome coffee. One cleaning and towels replacement shuold be included in the price for a stay of six days. The apartment was paid on arrival on 10.11. but the funds that were blocked at the account 09.11. are nit unblocked yet. Please unblock funds from my account as soon as possible.

Everything was great EXCEPT for the pillows. Wrestled with them for four nights.

I made a 5-bedroom group booking over 3 months ago directly through the Adagio website. The total amount was over 2000€. I was also able to proceed with the online check-in for all the rooms two days before our arrival. I was then contacted on the day of our arrival, to be informed that there had been a mistake and that the hotel was in a situation of overbooking (stated clearly), so 3 of our group would have to be relocated in another hotel. I am fine with this in principle, but I am appalled that, for the price (overpriced) I paid for these rooms and the advance with which I made the bookings, I was not contacted sooner to be told we would have to be relocated. I find this disrespectful.