Aparthotel Adagio Frankfurt City Messe 4 stars

Customer review rating (ALL Rating) 4.5/5 643 reviews

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Aparthotel Adagio Frankfurt City Messe - Image 1
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Aparthotel Adagio Frankfurt City Messe - Image 4
Hamburger Allee 4, 60486 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Right next to the Frankfurt congress center

  • Bar with a panoramic view over the rooftops of Frankfurt

  • All rooms: fully equipped kitchen

  • 5 minutes by car to Frankfurt Central Station

  • Contactless payment

Our accommodation(s)

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Hotel location

Aparthotel Adagio Frankfurt City Messe

Hamburger Allee 4
60486 FRANKFURT AM MAIN
Germany

GPS:50.114741, 8.650194

Telephone
Fax +49 69 4089982099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SKYLINEBAR

Our bar has a breathtaking view over the Frankfurt skyline. Enjoy a cool beer, fruity cocktails, delicious soft drinks or cold and hot snacks. You can also try more than 50 whiskeys from round the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  643 reviews

TripAdvisor Rating  4.2/5  208 reviews

Check room size on arrival - sizes may vary

TripAdvisor rating 4.0/5

intrepidtrav TripAdvisor review

Stayed for a week in August at the Aparthotel Adagio Frankfurt City Messe. First let me start with the location. It is not in downtown Frankfurt but in a mostly residential area called Westend. The hotel is across a busy street from the Messe (convention center) and the Festhalle, a giant venue which hosts concerts and other events. There are a few restaurants in the area and the Senkenberg Natural History Museum is a five minute walk away in the opposite direction. It is a very quiet, safe and attractive neigborhood. Once you get away from the modern Messes and Festhalle you see many beautiful and upscale homes and apartments as awell as several other hotels (the Marriott is right next door sharing the same building as the Aparthotel but each has its own entrance). The U4 subway is a short walk away - just walk towards the very tall skyscraper to your left across the street where therwe is also a scupture of a man with a hammer and just past it is a plaza with the subway station where you can go to the main train station (Hauptbahnhof) the Dom/Romer area which is a must see. As to the hotel it offers studio suites for 2 or 4 people as described on the Accor website. As I traveled solo I chose the studio for 2. Upon entering there was a kitchenette with plates, cutlery, glasses. soap as well as a fridge and microwave - all good. Diagonally across from this is a small work area with a desk, hard plastic? chair and a kettle. However, you have to buy a bag of coffee from the front desk - very strange when at other hotels coffee is included where there is a coffeemaker! There are several outlets here so you can charge your phone and portables - just bring an adapter! Walking down the narrow corridor I accessed the bedroom with a large king bed and a large TV in front of it (no English language or music channels - only German). Any US programs you get are dubbed in German. Note that the bed takes up most of the space here and there is no seating - other rooms may be different. The bed itself while comfortable, had a frame which extended along the sides of the bed making it difficult to get in and out of it. A picture of Frankfurt above the bed added some needed color. There is a nice sized closet with plenty of hangers and space for luggage. In addition there are small drawers at the end of the closet for additional clothing items - there is also a safe which was very useful for storing valuables. There is a large window in the room with a great view of the Festhalle and street below. Obviously the views vary with the room location. The bathroom was an ample size and well lit with plenty of toiletries and a hair dryer. However the shower was a typical European style with only a half partition in the front and no door so be careful how powerfully you set the water to avoid getting water on the floor. One highlight of this property is that the lobby and check-in desk is if I remember correctly on the 8th floor so rooms start from that floor up affording great views from wherever your room may be. My room was on the 10th floor. Also on the lobby floor with a spectacular view of downtown Frankfurt is the breakfast room and the bar. The breakfast while good could use some variety each day but includes all the usual hot and cold items - scrambled eggs, bacon, ham, sausage cold cuts, veggies yogurt, cheese as as well as coffee, tea and juices. Note however that the coffee in the lobby is only available till 11:00 A.M. Wish it were available all day - wish some thought would be put into this. Security is excellent throughout the hotel. You can only enter the hotel and use the elevators and all the public spaces with your key card. My room was clean and well kept but please note that for stays of seven nights or more there is no housekeeping service except by request and then you are charged a fee. As mentioned earlier, room sizes and layouts seem to vary so if you are not satisfies with your room ask to see another that may fit your needs. On the Accor website a picture of the 2 person studio showed two very comfy upholstered chairs, However in my room I only had the desk chair which is not good for extended use. And while my room had all the necessary amenities (except the coffee) the comfort level was rather limited. Other than the chair there was just the bed and the room itself was of rather narrow dimensions. So again ask for another room if not satisfied or splurge for the room for 4 people if available. So in closing, while I was mostly happy with my stay and the price point is quite reasonable for what is offered, I wish the Aparthotel Adagio would offer a bit more perks for the price. Because of the price as well as the nice neighborhood with access to public transit I would consider this property for future visits to Frankfurt but at the same time I would look into other properties in the same area.

Customer review rating 3.5/5

Nicolae N. Couples - Confirmed reviews ALL

The conditions were good, clean place, the bed was comfortable (bed with 2 mattresses, NOT the one that converts into a sofa). However, it was very frustrating that for an aparthotel you have super limited access to the TV. The custom OS was very bad, to the point that sometimes when starting the TV I somehow managed to enter the blue menu with list of folders (looked like a combination between linux and nc). I had to unplug the TV to get rid of this. The list of channels was sometimes getting stuck on the screen, most channels were not available (BBC, CNBC, etc). The SMART in smart tv was also inexistent, you could not access any of your streaming apps or even cast from your phone. What was even worse is the fact that even the HDMI was blocked. Basically you didn't even have the menu to switch sources. I asked at the reception and they told me this is intended and that they indeed have a lot of complains about this. If the administration of the hotel is reading this: it's absurd to have these kind of limitations in an aparthotel! People who chose this wanted to feel more as in their own apartment VS in a hotel. Just so you know, the evenings were not that great because of this. I wanted to watch some Netflix and F1 (subscriptions for which I pay so I can watch whenever I want), and I had to watch on the phone instead of on the TV because I couldn't even connect the phone, miBox or laptop with an HDMI to the super restricted tv. I came super prepared (having all the gadgets with me: hub with HDMI for the phone, miBox, HDMI cable) and left super disappointed.

Dear Nicolae N., Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Frankfurt City Messe. We are pleased to hear that you found our location convenient and that you enjoyed the cleanliness and comfort of your accommodations. We would like to address your concerns regarding the television access in your apartment. We understand that the limitations you experienced with the TV's operating system and channel availability were frustrating. As an aparthotel, our aim is to provide a home-like experience, and we recognize that entertainment options play a significant role in that. Unfortunately, the restrictions on the TV settings are in place for various operational reasons, and we regret that this detracted from your overall experience. Your feedback regarding the HDMI access and the overall functionality of the television has been duly noted, and we assure you that we will continue to evaluate this aspect of our service. We appreciate you bringing this matter to our attention, as we strive to improve our facilities and meet the expectations of our guests. We genuinely hope that despite this experience, you would consider staying with us again in the future. Should you choose to return, we would be glad to hear any further suggestions you may have to enhance your stay. Thank you once again for your valuable insights, and we wish you all the best. Sincerely, Aparthotel Adagio Frankfurt City Messe

Customer review rating 2.5/5

Maneesha K. Couples - Confirmed reviews ALL

This is my usual stay. But for first time I encountered broke microwave, no existential heating systems, broken towel drying racks and some other issue.

Dear Maneesha, Thank you very much for your feedback and for choosing to stay with us regularly — we truly appreciate your loyalty. We’re very sorry to hear that your recent stay did not meet the usual standards you can expect from us. The issues you encountered with the microwave, heating system and towel rack are absolutely not the norm, and we apologize for the inconvenience this caused. Our maintenance team has already been informed so these problems can be resolved promptly. Please feel free to contact our reception during your next stay — we’re always happy to assist immediately and ensure your apartment is fully comfortable. We hope to welcome you back soon and provide you with the smooth, pleasant experience you know from us. Best regards, Aparthotel Adagio Frankfurt City Messe

Customer review rating 4.5/5

Benjarat S. Families - Confirmed reviews ALL

We booked for the 4 person room with the kitchen for 7 nights. The experience staying here was very nice. The location was good, just few stations away from the main station which we can take the rail ( tram ) or using U bahn. The hotel provided kitchen utensils, hair dryer and towels. The room was spacious and clean, the microwave and refrigerator were also be provided. The staff at the reception was nice, polite and spoke well English. I will definitely recommend this place to other connections.

Dear Benjarat, Thank you for sharing your positive experience regarding your recent stay with us at the Aparthotel Adagio Frankfurt City Messe. We are delighted to hear that you found our location convenient and appreciated the spaciousness and cleanliness of your room. It is wonderful to know that the kitchen facilities, including the utensils and appliances, contributed to a pleasant and comfortable stay. We take great pride in our staff's dedication to providing excellent service, and it is gratifying to hear that they made a positive impression during your visit. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future. It would be our pleasure to host you again and provide another memorable experience. Best regards, Aparthotel Adagio Frankfurt City Messe

Customer review rating 4.5/5

Eran G. Business - Confirmed reviews ALL

Good hotel with a great location, spacious rooms, and very good value. A couple of small things to improve: at check-in the representative seemed a bit like he was doing us a favor, and the breakfast could use a few more vegetables. Still, I would definitely book this hotel again.

Dear Eran, Thank you for taking the time to share your positive feedback regarding your recent stay at our ADAGIO. We are delighted to hear that you appreciated our location, spacious accommodations, and overall value. Your comments about the check-in experience and the breakfast offerings have been duly noted, and we will strive to enhance these aspects for future guests. We look forward to welcoming you back on your next visit. Best regards, Aparthotel Adagio Frankfurt City Messe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.