Aparthotel Adagio Frankfurt City Messe 4 stars

Customer review rating (ALL Rating) 4.5/5 646 reviews

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Hamburger Allee 4, 60486 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Right next to the Frankfurt congress center

  • Bar with a panoramic view over the rooftops of Frankfurt

  • All rooms: fully equipped kitchen

  • 5 minutes by car to Frankfurt Central Station

  • Contactless payment

Our accommodation(s)

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Hotel location

Aparthotel Adagio Frankfurt City Messe

Hamburger Allee 4
60486 FRANKFURT AM MAIN
Germany

GPS:50.114741, 8.650194

Telephone
Fax +49 69 4089982099

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SKYLINEBAR

Our bar has a breathtaking view over the Frankfurt skyline. Enjoy a cool beer, fruity cocktails, delicious soft drinks or cold and hot snacks. You can also try more than 50 whiskeys from round the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  646 reviews

Customer review rating 3.5/5

Ilja V. Business - Confirmed reviews ALL

The location is good, and I had an amazing view from the window. The apartment was extremely spacious. One clear downside is the lack of private parking. The underground parking costs €45 per night, so if you are traveling by car, this hotel is probably not the best choice. The breakfast was very limited and the selection was quite small. There are places nearby where you can find cheaper and better quality options.

Dear Ilja, Thank you for taking the time to share your feedback regarding your recent stay at the Aparthotel Adagio Frankfurt City Messe. We are pleased to hear that you enjoyed the spaciousness of your apartment and the stunning view from your window, as well as our convenient location. We understand your concerns regarding parking. Unfortunately, we do not have control over the pricing of the underground parking managed by Q-Park, which is set at €45 per night. However, we encourage our guests to explore the surrounding area, where it is sometimes possible to find free parking options. Regarding the breakfast selection, we strive to provide a rich buffet that caters to various tastes. We appreciate your comments and will certainly take them into consideration as we continually seek to enhance our offerings. Additionally, as each apartment is equipped with a kitchen, guests have the flexibility to prepare their own meals or breakfast, which can be a more economical choice. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Aparthotel Adagio Frankfurt City Messe

Customer review rating 1.5/5

Alex K. Families - Confirmed reviews ALL

We had seen comments saying it is well-located. It is close to what looks like a convention center and feels like part of an office park. It would be convenient if you were visiting for business. But if you're hoping to visit the major sites, it's generally either two trams or a tram and a long walk. We found it was approaching 30 minutes to get to most of the places we wanted to go. We were also disappointed by the breakfast. First, we received incorrect information about the price. Then the selection was minimal, the fruit had an odd texture, and my son, who was the only one who ate the meat, felt sick to his stomach after. Fortunately, we found a cafe about a 5 minute walk away that had a fantastic breakfast for significantly less. A positive: the wifi was great and we were able to stream the olympics. In short: fine for a business trip, wouldn't recommend for a family. We've had better experiences at other Accor properties.

Dear Mr K., thank you for taking the time to share your detailed feedback. We truly appreciate hearing from our guests, as it helps us continue improving our service. We are sorry to read that our location did not meet your expectations for sightseeing. Our ADAGIO is situated in a quieter area near the convention center, which many business travelers appreciate. However, the city center can be reached very quickly: the nearest subway station is only about 400 meters away, and from there it takes just a few minutes to reach downtown. This allows our guests to enjoy both convenient access to the city and a more peaceful environment away from the busy center. We also regret that you were disappointed with the breakfast and that there was confusion regarding the price. We will certainly review this with our team to ensure clearer communication. Regarding the selection, we usually offer a rich and varied buffet including hot and cold items, cereals, yogurt, fresh fruit, bread, pastries, and a selection of savory options. We are therefore very interested to know what you felt was missing, as guest feedback helps us refine our offering. Thank you as well for mentioning the positive experience with our Wi-Fi — we are glad this contributed to your stay. While we regret that we were not the right Accor property for your family trip on this occasion, we do appreciate your feedback and hope you otherwise enjoyed your time in Frankfurt. Best regards, Aparthotel Adagio Frankfurt City Messe

Customer review rating 3.5/5

Martin B. Business - Confirmed reviews ALL

Bad had sharp metal edges, the mattress was worn out, some of the light switches did not work and the TV that worked the first day was not working the second day. Also, it took forever for the water to get warm. I did not try the breakfast because 20 € is too expensive. Also, why do you have a cattle but don't provide any tea bags or instant coffee? That was everything that was bad. The rest was good. Very professional and friendly staff and room was very clean.

Dear Mr B., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our staff to be professional and friendly, and that the cleanliness of your room met your expectations. However, I regret to learn about the issues you encountered with the bed, mattress, lighting, and television functionality. Your comments will be noted as we strive to improve our services. Regarding the breakfast price, we believe our buffet offers excellent value for a rich selection. Additionally, I appreciate your suggestion about the kettle and will take it into consideration for enhancing our amenities. Thank you again for sharing your experience. Best regards, Aparthotel Adagio Frankfurt City Messe

Customer review rating 5.0/5

Sergio A. S. Families - Confirmed reviews ALL

We are a family of 4, 2 adults and 2 girls and apartment was very spacious for us. Also the location is close to subway and we could visit all the main points of Frankfurt. A taxi from the hotel to Airport took only 13 minutes. So the location is amazing. The staff was helpful and gentle too.

Dear Sergio A. S., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our location convenient and that your apartment was spacious enough for your family's needs. It is wonderful to know that our staff made a positive impression during your visit. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Aparthotel Adagio Frankfurt City Messe

Customer review rating 4.5/5

Till R. Families - Confirmed reviews ALL

Spacious room, very comfortable bed. Friendly service and well located within short distance to tram stop and U-Bahn. Have stayed here a couple of times and will return.

Dear Till, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spacious accommodations, comfortable bed, and our friendly service. We look forward to welcoming you back on your next visit. Sincerely, Aparthotel Adagio Frankfurt City Messe

Other web-users rate our hotel

  • 556 reviews 9.2/10 Location
  • 760 reviews 7.8/10 Room
  • 533 reviews 8.2/10 Service
  • 11 reviews 10/10 WiFi
  • 395 reviews 6.2/10 Comfort
  • 313 reviews 7.3/10 Cleanliness
  • 230 reviews 8.2/10 Breakfast
  • 137 reviews 8.1/10 Amenities

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