Aparthotel Adagio Frankfurt City Messe 4 stars

Customer review rating (ALL Rating) 4.6/5 771 reviews

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Description

Hotel extras

  • Right next to the Frankfurt congress center

  • Bar with a panoramic view over the rooftops of Frankfurt

  • All rooms: fully equipped kitchen

  • 5 minutes by car to Frankfurt Central Station

  • Contactless payment

Our accommodation(s)

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Hotel location

Aparthotel Adagio Frankfurt City Messe

Hamburger Allee 4
60486 FRANKFURT AM MAIN
Germany

GPS:50.114741, 8.650194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SKYLINEBAR

Our bar has a breathtaking view over the Frankfurt skyline. Enjoy a cool beer, fruity cocktails, delicious soft drinks or cold and hot snacks. You can also try more than 50 whiskeys from round the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  771 reviews

TripAdvisor Rating  4.0/5  202 reviews

Modern comfortable Studio

Customer review rating 4.5/5

Fritz S. Solo - Confirmed reviews ALL

Did the precheckin and sent a sep mail to announce my arrival between 13.30 and 14.00. On arrival the reception lady was very surprised that I showed up at 13.35. „You are early“. To find a room took 15mins. Why pre checkin? Otherwise very nice Studio with bed storeable to create a livingroom with seating area.

Great location

Customer review rating 4.0/5

Nisa Couples - Confirmed reviews ALL

Great location with easy access to Frankfurt via the tram right outside the hotel entrance. The check-in staff were very pleasant and helpful. The room was equipped with a kitchen, which was convenient. However, there were a couple of minor issues: the pillow was quite thin, and although we were entitled to free room cleaning, the room service didn't provide it.

Dear Nisa, Thank you very much for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and found our staff helpful. We are very sorry that you did not receive room cleaning during your 8-night stay. This should not have happened, and we will work with the team to optimize the processes in this regard. Best regards, Aparthotel Adagio Frankfurt City Messe

Great Location - Superb Staff - Nice design - Bad night'S. sleep

Customer review rating 3.0/5

John S. Solo - Confirmed reviews ALL

A great looking hotel - but it means nothing when your room is attached to the elevators, and the air conditioning makes a really loud buzzing noise. And if you're asking "Why didn't you ask to move?" - well. 1) I was too frazzled from a long journey to pack up and move again when the noises started and 2) If a hotel is going to put people in a room attached to an elevator - they need to accept the bad reviews if it'S. a problem! I'll repeat though - The room WAS nice. The hotel is lovely. The breakfast was nice. The atmosphere when sitting in the bar area was chilled, and the staff were all super helpful and friendly. But none of that matters if every time the elevator door goes "Ding Dong" it wakes you up. Or the air-con that clicks and rattles when it turns on and off. The latter I managed to sort by turning it off - which then meant a very warm night, dehydrated for my race the next day. But the elevator noise - that just became a fact that stirred me each time it happened. So my recommendation - is assuming they follow the same room numbers on all floors, if you're in a room ending '60' (I was 660) then ask for a different room! What makes it worse, is I'm pretty sure on the booking, I asked for a room away from doors and the elevator... Anyway. I'm sure as long as you get a room away from the elevator - and you don't have a rattling air-con - you'll love this hotel.

Dear John S., Thank you for taking the time to share your thoughts regarding your recent stay at our ADAGIO. We are pleased to hear that you appreciated our location, design, and the friendliness of our staff. However, we sincerely regret that your experience was marred by noise from the elevator and air conditioning system. We understand how important a restful night’S. sleep is, especially before an important event. We do our best to accommodate specific requests, such as room placement, and we are sorry if this was not met during your stay. In the future, we encourage guests to reach out to our front desk should they experience any issues, as our team is always ready to assist. We appreciate your feedback on the room assignments and will take your comments into consideration. Thank you once again for your valuable insights, and we hope to welcome you back for a more enjoyable experience in the future. Best regards, Aparthotel Adagio Frankfurt City Messe

Heater tuning not efficient, heating noise + bad desk experience

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

No one was able to issue an invoice ! I had to come back in the morning and still not possible. I receive a copy by email, but it was empty ! So I still do not have an official invoice.... Not able to reduce temperature in the room and air con was a bit noisy.

Adequate stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The bed cover did not look really clean and the pillow cases kept coming off he pillow and the core of the pillow looked pretty bad. The shower drain backed up so that you had to keep turning the shower off to prevent it from flooding the floor. TV didn't work.

Dear Guest, Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with the cleanliness of your bedding, the shower drain, and the television. Your comments are invaluable in helping us improve our services. We appreciate your understanding and hope to provide you with a better experience in the future. Best regards, Aparthotel Adagio Frankfurt City Messe

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Other web-users rate our hotel

  • 544 reviews 8.9/10 Location
  • 807 reviews 7.4/10 Room
  • 521 reviews 8/10 Service
  • 13 reviews 9.8/10 WiFi
  • 408 reviews 5.7/10 Comfort
  • 325 reviews 6.8/10 Cleanliness
  • 227 reviews 7.8/10 Breakfast
  • 113 reviews 6.8/10 Food

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