Name: 4 star Mercure Hotel Frankfurt City Center - ALL
Address: Kaiserstr 62, Hessen, FRANKFURT AM MAIN, 60329, DE
Telephone: +49692561790
Rating: 4.2

Mercure Hotel Kaiserhof Frankfurt City Center

Hotel for travellers looking for local and authentic experiences

Completely renovated since the beginning of 2018, the hotel is centrally located by the main station and has 8 meeting rooms and 106 fully air-conditioned rooms. From here you can easily reach many important points in the city on foot, such as Messe Frankfurt, the banking district, Zeil shopping promenade, Imperial Cathedral, Alte Oper and the riverside museums.

Home to the European Central Bank, known as an international financial, exhibition and economic center, and a transport hub with one of the world's largest airports: Frankfurt am Main is an impressive metropolis of global importance.

Hotel extras

Only 200 m from Frankfurt main train station
8 conference rooms with state-of-the-art technology between 25 and 150 m²
106 modern and fully air-conditioned rooms
Hotel parking garage
Prime location in the center of Frankfurt

Our accommodation(s)

Room

Standard Room with double bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Standard Room with two single beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room with double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Superior Room with 2 single beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room with twin beds and sofa

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)

See availabilities

Suite

Privilege Suite with double bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

+49 69 2561790

+49 69 25617919

HAUPTBAHNHOF

Railway station

Access: 200 m / 0.12 mi 2 min walk

HAUPTBAHNHOF

Railway station

Access: 200 m / 0.12 mi 2 min walk

WILLY BRANDT PLATZ

Railway station

Access: 400 m / 0.25 mi 5 min walk / 1 min drive

MUSEUMSUFER

Tourist attraction

Access: 300 m / 0.19 mi 3 min walk / 2 min drive

SCHAUSPIEL OPER

Art and Culture

Access: 400 m / 0.25 mi 5 min walk / 1 min drive

ALTE OPER

Art and Culture

Access: 900 m / 0.56 mi 7 min walk / 2 min drive

FESTHALLE

Opera/symphony/concert hall

Access: 900 m / 0.56 mi 7 min walk / 2 min drive

PALMENGARTEN

Botanical gardens

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

FRANKFURTER ZOO

Tourist attraction

Access: 2.5 km / 1.55 mi 30 min walk / 15 min drive

COMMERZBANK ARENA

Sports centre

Access: 5 km / 3.11 mi 10 min drive

ZEIL

Shopping district

Access: 1 km / 0.62 mi 8 min walk / 4 min drive

Shopping centre/mall

Access: 1.2 km / 0.746 mi 15 min walk

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FRÜHSTÜCKSRESTAURANT

Mediterranean cuisine & enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh & healthy. For work meetings and events, choose from our menus or feast on the buffet.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 150 m² / 1614.585 sq ft
Maximum seats capacity: 110
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 367 reviews

Wai Y. T. Solo - 2/17/2026 Confirmed reviews ALL

Staff is friendly. Location is good. Room is clean and nice

Ashley M. Solo - 1/31/2026 Confirmed reviews ALL

A one night stay in Frankfurt for the football. Have stayed here before, and handily located for the station to get to and from the airport. Bar opposite with a good range of drinks.

Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and found our location convenient for your travels. It's great to know you appreciated the nearby bar as well. We look forward to welcoming you back! Best Regards / Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Eng H. O. Business - 1/20/2026 Confirmed reviews ALL

hotel is good.

Thanks for your kind words! We’re thrilled to hear you enjoyed our convenient location and found our hotel to your liking. We hope to welcome you back soon for another great stay! Best Regards / Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Hugh A. Solo - 1/19/2026 Confirmed reviews ALL

Upon arrival, the lone receptionist was in the back office and appeared to be engrossed in a private telephone conversation. After a couple of minutes, he came out and apologised for not having heard me come in. After that, the check-in process was smooth and efficient. My room on the fourth floor was clean and well-appointed, with a comfortable bed, shower, Japanese-style toilet, coffee machine, hospitality tray and desk. Breakfast offered a good selection of hot and cold items. There was a slight flaw – possibly to do with air flow in the corridor – that caused my bedroom door to rattle whenever a neighbour closed their bedroom door. Similarly, my room looked out on to the noisy street and the soundproofing wasn't quite up to the job. I nonetheless got two reasonably good nights' sleep. Breakfast offered a decent selection of hot and cold items. Upon checkout, the receptionist was once again in the back office eating a meal: I do not blame the receptionist for that, but as this seems to be a frequent occurrence, perhaps the management should hire an additional 'floating' member of staff who can stand in while a colleague has a proper meal break. That aside, the checkout process was friendly and efficient and the price was very reasonable.

Dear Hugh, Thank you for sharing your thoughts about your recent stay with us! I’m glad to hear you found your room comfortable and enjoyed a good selection at breakfast. It’s great to know that despite some noise disturbances, you were able to get some good rest. I appreciate your feedback regarding the check-in and check-out experiences. It’s important for us to ensure our guests are attended to promptly, and I’ll certainly take your comments about staffing into consideration. Our team strives to provide excellent service, and your insights help us improve. Thank you for your kind words about the pricing and the overall experience. We hope to welcome you back on your next visit for an even better stay! Best Regards / Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

David C. Solo - 12/23/2025 Confirmed reviews ALL

Location feels unsafe The room was below average in terms of hygiene

Dear David, Thank you for your feedback. I’m sorry to hear that your experience didn’t meet expectations regarding the location and room hygiene. We take cleanliness seriously and will certainly address your concerns with our team. Your insights help us improve for future guests. Best Regards / Mit freundlichen Grüßen Scott F. Thaxton Director of Operations