Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.2/5 447 reviews

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
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Description

Hotel extras

  • Only 200 m from Frankfurt main train station

  • 8 conference rooms with state-of-the-art technology between 25 and 150 m²

  • 106 modern and fully air-conditioned rooms

  • Hotel parking garage

  • Prime location in the center of Frankfurt

Our accommodation(s)

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRUHSTUCKSRESTAURANT

Mediterranean cuisine and enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh and healthy. For work meetings and events, choose from our menus or feast on the buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  447 reviews

Customer review rating 4.0/5

Brent C. Friends - Confirmed reviews ALL

overall good breakfast was AWESOME the rooms need a refresh--scuffed furniture and still have florescent bulbs depending on the day, and thus maybe the cleaner, the beds were made, the bathrooms were just tidied, not necessarily clean one travel companion with, a lady, felt the toilet-paper could be less rough in texture all the Air-condition units were making noise....at night is almost was like an intentional white-noise machine I use Accor brands, and this one didn't fully measure up to the ibis am Wittenbergplz in Berlin nor the ibis Styles in Bamberg

Customer review rating 4.5/5

Lorraine H. Couples - Confirmed reviews ALL

Cool room.

Customer review rating 2.0/5

Robert D. Business - Confirmed reviews ALL

Employees seemed to lack training. Room was not ready despite early check in accepted when checking in. Room key opened door to other room (508) that was not ours. Bathroom sink had sewer smell emanating from it and so we had to keep the window open to avoid smell concentrating. Employees were courteous and friendly. Room was very clean. Room furniture, room size and view from window were good. Mattress comfort was acceptable.

Customer review rating 2.0/5

Hyunjin K. Business - Confirmed reviews ALL

Overall the stay was fine, but repeated housekeeping issues such as missing bathroom floor towels, unremoved trash in the corridor, and the lack of a vanity kit for two days made this visit less satisfactory than my previous one.

Customer review rating 4.0/5

Marshall S. Couples - Confirmed reviews ALL

The hotel is a decent reliable place to stay Wireless internet could be better but all other respects the hotel is well managed

Other web-users rate our hotel

  • 676 reviews 8.9/10 Location
  • 691 reviews 6.9/10 Room
  • 500 reviews 8.6/10 Service
  • 23 reviews 5.3/10 WiFi
  • 331 reviews 9.3/10 Breakfast
  • 290 reviews 6.2/10 Cleanliness
  • 136 reviews 7.4/10 Vibe
  • 41 reviews 3/10 Bar

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