Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.2/5 777 reviews

Best price
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Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
Mercure Hotel Kaiserhof Frankfurt City Center - Image 3
Mercure Hotel Kaiserhof Frankfurt City Center - Image 4
Kaiserstr 62, Hessen, 60329 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • 4-star superior comfort in 106 modern, air-conditioned rooms

  • Only 200 meters from Frankfurt's main train station

  • Six modern conference rooms ranging from 269 to 1615 sq.ft. in size

  • Gallery62 Bar & Lounge with select dishes, beverages, and room service

  • Hotel parking garage for your comfort and convenience

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

About 20m2 bathtub or rain shower, toilet with BIDET / shower, hair dryer, high quality bed, 32" satellite TV, telephone, spacious workplace, WIFI, safe, fridge & AC.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Approx. 25sqm, bathtub or rain shower, toilet with BIDET / shower function, hairdryer, high-quality bed, 47 "satellite TV, telephone, spacious workplace, wifi, Nespresso coffee machine & tea, safe, refrigerator, air conditioning.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Approx. 25sqm, bathtub or rain shower, toilet with BIDET / shower function, hairdryer, high-quality bed, 47 "satellite TV, telephone, spacious workplace, wifi, Nespresso coffee machine & tea, safe, refrigerator, air conditioning.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Approx. 30sqm, rain shower, toilet with BIDET / shower function, bathrobe, hairdryer, high-quality bed, 47 "satellite TV, telephone, spacious workplace, wifi, Nespresso coffee machine & tea, safe, refrigerator, air conditioning.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 46'/117 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Approx. 45sqm, Bathtub, toilet, bathrobe, hairdryer, high-quality bed, 47 "satellite TV, telephone, spacious workplace, wifi, Nespresso coffee machine & tea, safe, refrigerator, air conditioning.

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 46'/117 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

Telephone
Fax +49 69 25617919

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 106 rooms
  • 2 family rooms
  • 106 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Russian
  • Turkish

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center

Well-being

Fitnessstudio (ab Nov. 2018)

  • On site

Sports and leisure

Miniature golf

  • Nearby

Boat excursions

  • Nearby

Gym

  • On site

Bike rack facilities

  • Nearby

Athletics stadium

  • Nearby

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 21 parking spaces
  • Max Limited Height: 2.5 m / 8.2 ft

  • Parking pricing: 25.00 € 25 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

FRUHSTUCKSRESTAURANT

Photo out of - FRUHSTUCKSRESTAURANT

Discover Local. Regional culinary delights with a varied breakfast, selected regional products and Sunday brunch. For work meetings and events, we offer exquisite menus and varied buffets.

Cooking style
European
Chef name
Urjona DAI
Capacity
60
Accessibility
Accessible service
60329 Frankfurt Am Main, Germany
Telephone +49 69 2561790
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Light menu

Discover Local. Regional culinary delights with a varied breakfast, selected regional products and Sunday brunch. For work meetings and events, we offer exquisite menus and varied buffets.

Relax and enjoy creative cocktails, selected wines, cold beer, and regional and Mediterranean-inspired dishes at the Gallery62 Bar & Lounge. In summer, our terrace is the perfect place to relax.

The start of a good day in Frankfurt - fresh treats from our breakfast buffet from 6.30am to 10.30am, including cured salmon, cheese, gourmet charcuterie and more.

From now on, professional branded equipment such as treadmill, cross trainer, stepper and a multifunction gym station for effective endurance training are available for your workout.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  777 reviews

Customer review rating 5.0/5

Oliver V. D. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Martin J. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Christine S. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Claudio C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Josy N. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Martin J. Friends - Confirmed reviews ALL

The room was good, breakfast was good, service was good, everything was as it should be, for a very enjoyable stay. Many thanks.

Customer review rating 4.0/5

Christine S. Solo - Confirmed reviews ALL

Very nice staff. Felt comfortable and welcomed. Room was quiet. Only negative was that the sink in the bathroom didn’t look as clean as it could as well as the drain in the shower. One of the towels was clean but had stains on it.

Customer review rating 3.5/5

Claudio C. Business - Confirmed reviews ALL

The hotel is ok for 1-2 nights for business. I wouldn't recommend it for a family, couple or friends. The location in this area can be dangerous. Especially at night.

Customer review rating 3.5/5

Josy N. Business - Confirmed reviews ALL

Location is great and staff is super friendly and very helpful.Would like to mention ISmael and I think Carina(?). She was on duty during mornings until afternoon and was very kind, helpful and always had a helping attitude and was on top of things. Great staff,really. Why I would take off points is due to the way the double bed was arranged.It was not one double bed but two single beds put together, so there was a gap in between and the single parts moved, From this point I would not recommend it for people who prefer a bigger bed and book the double bed room - and actually I think it is higher priced. So this one is really not something I would expect from an otherwise higher class hotel.

Customer review rating 4.5/5

Thomas J. W. L. Families - Confirmed reviews ALL

Service was excellent.

Customer review rating 4.5/5

David C. Solo - Confirmed reviews ALL

Well located. I was able to get an early check in, which made a big difference to my day

Customer review rating 1.5/5

Yunice K. Business - Confirmed reviews ALL

1. Very poor room ammenity - where there's no in room phone number. 2. the front desk service during check in is slow due to card machine issue & impolite. 3. Room key is not working for twice. 2. Given a corner room and non-proper queen size bed (combination of single bed) as per requested

Customer review rating 4.5/5

Karel S. Business - Confirmed reviews ALL

Fully proffesional, nice and helpful!

Customer review rating 3.5/5

Nalinraks R. Friends - Confirmed reviews ALL

hard to find parking entrance, reception when i check in not friendly

Customer review rating 5.0/5

Rodolfo F. S. Families - Confirmed reviews ALL

Excelent attention and staff. Modern and Clean rooms. Excellent breakfast and attention.

Customer review rating 4.0/5

Gabriel Q. Solo - Confirmed reviews ALL

Nice location

Customer review rating 4.5/5

Terence M. Solo - Confirmed reviews ALL

Comfortable hotel situated close to the station and, therefore, very convenient. The area is by no means the best, but there are so many people passing by that there is no need to feel unsafe. Excellent desk (and bar) staff: friendly and helpful--and one young man even speaks French. Sadly this is uncommon although the hotel chain is French. The breakfast is very, very nice.

Customer review rating 4.0/5

Giray S. Business - Confirmed reviews ALL

my second time that ı staed at the hotel , so I am happy for thr price performance. thanks

Customer review rating 4.0/5

Paul B. Couples - Confirmed reviews ALL

Checking in was easy, gentleman on the desk at 9pm was brilliant. Only downside was Breakfast which I felt was understaffed with a number of items not refreshed and having to wait significantly to get in due to entrance not being staffed.

Customer review rating 3.5/5

Tyrone L. Families - Confirmed reviews ALL

Not sure why when I booked, it stated in the Accor app that the remaining amount to pay was €134.50 but upon check in, it was changed to €146 with no explanation

Customer review rating 2.0/5

Victoria T. Solo - Confirmed reviews ALL

Travelling alone I felt very unsafe, arrived at night walking from the train station it felt awful. Door didn't feel like it locked well and the bathroom smelt very damp!

Customer review rating 5.0/5

Monica K. Couples - Confirmed reviews ALL

Good location. Staff extremely friendly & helpful.

Customer review rating 4.0/5

Dianne G. Solo - Confirmed reviews ALL

Reception staff were friendly and helpful. Looked after my luggage until room 2as ready. Kindly gave me an early check-in. Room a good size, comfortable and good bathroom. Air-conditioning developed problems on second night. Area a little noisy at night. Short distance from Hbf.

Customer review rating 3.0/5

Sunil K. J. Solo - Confirmed reviews ALL

was good but a few things i think could be improved. 1) bedsheet had stain but was quickly replaced 2) staff could have explained accor benefits better- bar mostly closed ...only short window to get the drink. 3) they gave me late check-out at 1 pm but a few people came before wanting to clean the room and I felt like they were chasing me out despite the late check-out.

Other web-users rate our hotel

  • 798 reviews 8.5/10 Location
  • 813 reviews 6.8/10 Room
  • 613 reviews 8.1/10 Service
  • 33 reviews 5/10 WiFi
  • 374 reviews 9.2/10 Breakfast
  • 328 reviews 5.6/10 Cleanliness
  • 51 reviews 4.2/10 Bar

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