Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.5/5 60 reviews

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
Mercure Hotel Kaiserhof Frankfurt City Center - Image 3
Mercure Hotel Kaiserhof Frankfurt City Center - Image 4
Kaiserstr 62, Hessen, 60329 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Right in the heart of the European financial capital Frankfurt am Main

  • Smart tablet in all rooms with digital concierge & international newspapers

  • All 106 rooms are fully air-conditioned and modernly equipped

  • 8 new conference rooms with modern ventilation & presentation technology.

Our accommodation(s)

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

Telephone
Fax +49 69 25617919

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRÜHSTÜCKSRESTAURANT

Mediterranean cuisine & enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh & healthy. For work meetings and events, choose from our menus or feast on the buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  60 reviews

TripAdvisor Rating  4.0/5  501 reviews

Very pleasing

TripAdvisor rating 5.0/5

b037 TripAdvisor review

If I had to stay in Frankfurt I'd stay here again. The location is very good for the main railway station and even if there are some odd folk to be seen between this hotel and the station I had no issues at all. The inside of the hotel is excellent and very comfortable. The rooms and public areas seem to have been renovated and very modern. The staff were friendly and helpful. Also there is a good supermarket beside it, and other chains are close-by. And from the station you can get local public transport very easily if you don't want to walk into the main shopping area also nearby.

10 out of 10 for our stay!!!

TripAdvisor rating 5.0/5

StefoRadevski Families - TripAdvisor review

Great hotel. Price fantastic. Checkin Service is exceptional. Buffet breakfast was perfect….has the right amount of options for a breakfast without over indulging. Breakfast staff exceptional as well. Location for us was spot on as it’s less than 5 minutes walk to the main station. In 15 minutes you can walk to the Christmas Markets. When the sun goes down the area does get interesting but everyone kept to themselves and we felt safe the whole time. The locals are 💯 first class with their English skills. Highly recommend.

Dear StefoRadevski, We are absolutely glad that you had such a great and wonderful time with your family during your stay in our hotel. We hope we will be able to meet you soon in the near future and wish you a safe onward journey. Thank you very much once again. Best regards, Scott F. Thaxton Director of Operations

Great hotel

TripAdvisor rating 5.0/5

Coral H TripAdvisor review

Had a great experience at this hotel. Very comfortable, friendly staff and the waterfall shower was lovely! The area outside the hotel is a bit questionable but the hotel itself is very secure. Shops and restaurants very close by, as well as many attractions.

Dear Coral H, We highly appreciate your recent visit and your outstanding review. We hope to see you again soon and are delighted that you had such a great time during your stay with us. As the primary entryway into Germany's financial capital, Frankfurt has implemented a number of initiatives to improve the quality of the entire district in which we are located. It is our hope that these actions will soon benefit all of us. Thank you once again and we wish you always safe travels. Warm regards Scott F. Thaxton Director of Operations

Our Frankfurt memories

TripAdvisor rating 5.0/5

Shelby c TripAdvisor review

Absolutely helpful staff, everything we need we got very fast. Very satisfied with our stay and will return again. The rooms were ckean and comfortable. We enjoyed our breakfast in the early morning it was ready and delicious. The location was the best , near the center and the Train station.

Dear Shelby, We greatly appreciate your positive review of your recent stay. We are delighted that we lived up to your expectations and that you appreciated our rooms, our delicious breakfast, and the friendliness of our employees. Positive feedback is always a delight. As we work to consistently raise the quality of our services, we will forward your feedback to our team, which will serve as motivation for every employee. We sincerely appreciate you sharing your experience, and we hope that your next visit will be just as enjoyable as the one you had. The Mercure Hotel Kaiserhof Frankfurt City Center sends its warmest wishes. Scott F. Thaxton Director of Operations

Nice, Centrally Located Hotel

TripAdvisor rating 4.0/5

howards50 TripAdvisor review

This hotel is centrally located, is right near the central station, is on a street with many restaurants and is right next door to a supermarket. You can easily walk to the historic city center from here. The room is spacious, there is free Wifi, toiletries are provided, and a card key is used. There is a coffee maker, refrigerator and safe in the room, and there is a gym that has enough room to walk around in, and it has windows. They have a great breakfast buffet with a wide variety of fruits, vegetables, cereals, and hot and cold dishes. One unique feature is they have a fresh squeesed orange juice machine in the buffet area.

Dear howards50, It is always a pleasure to receive positive feedback, and we want to thank you very much for your recent stay. We are glad that you enjoyed your stay, especially the spacious, well-equipped room and our breakfast offerings. We will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from your Mercure Hotel Kaiserhof Frankfurt City Center. Scott F. Thaxton Director of Operations

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Other web-users rate our hotel

  • 588 reviews 8.6/10 Location
  • 568 reviews 7/10 Room
  • 372 reviews 8.3/10 Service
  • 13 reviews 7.1/10 WiFi
  • 291 reviews 9.2/10 Breakfast
  • 234 reviews 6.6/10 Cleanliness
  • 126 reviews 7.4/10 Vibe
  • 96 reviews 7.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.