Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.5/5 67 reviews

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Right in the heart of the European financial capital Frankfurt am Main

  • Smart tablet in all rooms with digital concierge & international newspapers

  • All 106 rooms are fully air-conditioned and modernly equipped

  • 8 new conference rooms with modern ventilation & presentation technology.

Our accommodation(s)

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRÜHSTÜCKSRESTAURANT

Mediterranean cuisine & enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh & healthy. For work meetings and events, choose from our menus or feast on the buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  67 reviews

TripAdvisor Rating  4.0/5  498 reviews

Our Frankfurt memories

TripAdvisor rating 5.0/5

Shelby c TripAdvisor review

Absolutely helpful staff, everything we need we got very fast. Very satisfied with our stay and will return again. The rooms were ckean and comfortable. We enjoyed our breakfast in the early morning it was ready and delicious. The location was the best , near the center and the Train station.

Dear Shelby, We greatly appreciate your positive review of your recent stay. We are delighted that we lived up to your expectations and that you appreciated our rooms, our delicious breakfast, and the friendliness of our employees. Positive feedback is always a delight. As we work to consistently raise the quality of our services, we will forward your feedback to our team, which will serve as motivation for every employee. We sincerely appreciate you sharing your experience, and we hope that your next visit will be just as enjoyable as the one you had. The Mercure Hotel Kaiserhof Frankfurt City Center sends its warmest wishes. Scott F. Thaxton Director of Operations

Nice, Centrally Located Hotel

TripAdvisor rating 4.0/5

howards50 TripAdvisor review

This hotel is centrally located, is right near the central station, is on a street with many restaurants and is right next door to a supermarket. You can easily walk to the historic city center from here. The room is spacious, there is free Wifi, toiletries are provided, and a card key is used. There is a coffee maker, refrigerator and safe in the room, and there is a gym that has enough room to walk around in, and it has windows. They have a great breakfast buffet with a wide variety of fruits, vegetables, cereals, and hot and cold dishes. One unique feature is they have a fresh squeesed orange juice machine in the buffet area.

Dear howards50, It is always a pleasure to receive positive feedback, and we want to thank you very much for your recent stay. We are glad that you enjoyed your stay, especially the spacious, well-equipped room and our breakfast offerings. We will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from your Mercure Hotel Kaiserhof Frankfurt City Center. Scott F. Thaxton Director of Operations

Very convenient and clean

Customer review rating 5.0/5

Sílvia Business - Confirmed reviews ALL

Great breakfast and convenience.

Dear Silvia, We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott F. Thaxton Director of Operations

Great stay, great location

TripAdvisor rating 5.0/5

pwf4209 Couples - TripAdvisor review

Great location just a few minutes walk from the main train station. Easy access to many attraction within the city - walking distance. The room was comfortable and quiet, and we really appreciated the welcome amenities. We actually stayed here twice at the beginning and the end of our holidays. Great team, friendly and helpful. Will stay here again for sure if we are back in Frankfurt.

Dear pwf4209, Thank you very much for your great review and outstanding rating. We hope to see you back again soon at our Mercure Hotel Kaiserhof Frankfurt City Center. We wish you always safe travels with best regards Scott F. Thaxton Director of Operations

Perfect little hotel near main Train Station

TripAdvisor rating 5.0/5

D9670DAfeliciab TripAdvisor review

This hotel is a gem. Spotlessly clean, good sized room and bathroom, and really comfortable beds. The area near the station is a bit tatty - but so close to everything, and the security at the hotel is superb. We felt so safe - 3 levels of security access to get to your room (and 4 at night). We never felt unsafe around the hotel. The staff were lovely, spoke excellent English which was helpful for us. Nice coffee machine in the room and a supermarket next door. 5 min walk to the Station so brilliant if you are travelling around. Would definitely stay again.

Dear Guest, it is always a pleasure to receive feedback to improve our quality and services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards and save travels from your Mercure Hotel Kaiserhof Frankfurt City Center.

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Other web-users rate our hotel

  • 594 reviews 8.8/10 Location
  • 570 reviews 6.8/10 Room
  • 373 reviews 8/10 Service
  • 14 reviews 6.6/10 WiFi
  • 297 reviews 9.2/10 Breakfast
  • 228 reviews 6.5/10 Cleanliness
  • 127 reviews 7.4/10 Vibe
  • 95 reviews 7.5/10 Amenities

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