Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.2/5 398 reviews

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
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Description

Hotel extras

  • Only 200 m from Frankfurt main train station

  • 8 conference rooms with state-of-the-art technology between 25 and 150 m²

  • 106 modern and fully air-conditioned rooms

  • Hotel parking garage

  • Prime location in the center of Frankfurt

Our accommodation(s)

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRUHSTUCKSRESTAURANT

Mediterranean cuisine and enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh and healthy. For work meetings and events, choose from our menus or feast on the buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  398 reviews

Customer review rating 3.5/5

Ernst M. V. D. B. Business - Confirmed reviews ALL

The hotel is good and well secured, breakfast is very good, the staff are very helpful, and the room is fine—except the desk chair wasn't in good condition. The seat was sagging, so you couldn't work at the desk. But it was manageable for one night.There were no sheer curtains in my room, just blackout curtains. So people could see right in your room.

Customer review rating 1.0/5

Caroline E. Business - Confirmed reviews ALL

I stayed from 23 to 26 of February. When I checked in, I was given the room 221. I was taken aback when I entered the room. It was as if someone has slept on the bed and drank from the water bottle before I came in (I have video of this). I went back to the reception and was given the room 222. The man at the reception told me that it was the last room he had. The bed squeaked very badly, even with the smallest movement. I had originally made another booking to stay there in March for my next business trip, and have now cancelled this due to the unpleasant experience.

Customer review rating 4.5/5

Ratu R. N. A. Couples - Confirmed reviews ALL

Staff was nice. Room and breakfast were really good and modern. Would come back in the future.

Customer review rating 5.0/5

Wai Y. T. Solo - Confirmed reviews ALL

Staff is friendly. Location is good. Room is clean and nice

Customer review rating 4.5/5

Ashley M. Solo - Confirmed reviews ALL

A one night stay in Frankfurt for the football. Have stayed here before, and handily located for the station to get to and from the airport. Bar opposite with a good range of drinks.

Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and found our location convenient for your travels. It's great to know you appreciated the nearby bar as well. We look forward to welcoming you back! Best Regards / Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Other web-users rate our hotel

  • 643 reviews 8.9/10 Location
  • 673 reviews 6.9/10 Room
  • 480 reviews 8.6/10 Service
  • 22 reviews 5.9/10 WiFi
  • 325 reviews 9.2/10 Breakfast
  • 284 reviews 6.3/10 Cleanliness
  • 131 reviews 7.8/10 Vibe
  • 41 reviews 2.9/10 Bar

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