Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.4/5 275 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Right in the heart of the European financial capital Frankfurt am Main

  • Smart tablet in all rooms with digital concierge & international newspapers

  • All 106 rooms are fully air-conditioned and modernly equipped

  • 8 new conference rooms with modern ventilation & presentation technology.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen




  • By plane

    FRANKFURT At 15km / 9.32 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS:50.10827, 8.667662

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Mediterranean cuisine & enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh & healthy. For work meetings and events, choose from our menus or feast on the buffet.

Our accommodation(s)

Our 4-star Superior Mercure Hotel Kaiserhof Frankfurt City Center offers you the choice between Standard and Superior Rooms, luxuriously furnished Privilege Rooms with double bed and spacious Privilege Suites. All 106 non-smoking rooms are fully air-conditioned, feature free WIFI and a tablet PC for maximum individuality. Children up to age 12 stay for free in their parents' room. Baby cots are free of charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  275 reviews

TripAdvisor Rating  4.0/5  434 reviews

Hidden gem

TripAdvisor rating 5.0/5

koen_vm1 TripAdvisor review

The Kaisershof Mercure is situated in the rather rough Bahnhofsviertel near Frankfurt Main Station, but as soon as you walk through the door all that is forgotten: friendly staff, quiet and functional rooms, a good bar, a wonderful breakfast.


TripAdvisor rating 4.0/5

Jacques P Solo travel - TripAdvisor review

Nice hotel not far away from the main train station, indeed district a bit dodgy but very practical. Modern design, safe, and well furbished rooms. Hotel is fine ofr a short stay with connection to trains. Metro station and tramway are very near as well.

Good stay good connection

TripAdvisor rating 4.0/5

jpnarakkat Business - TripAdvisor review

A good place to stay for business people like us. Need a restaurant and place to eat. I think this one is right in city and also close to railway station. However, there are dark areas close by and it is difficult to walk alone in the night

Comfortable stay nr to main station

TripAdvisor rating 4.0/5

Wanderingdiva14 TripAdvisor review

Location is 3 mins walk from the main train station which is very convenient. The downside of the location is the area is filthy and crowded, and though I personally did not face any inconvenience, walking the street did seem a bit scary. Room and bathroom was very spacious, clean and comfortable. Room is soundproof and had a mini fridge and kettle. Lots of eating options around the hotel. I arrived early and the lady at the reception was extremely kind enough to let me check-in immediately. Appreciate this kind gesture.

Nice hotel, terrible area

TripAdvisor rating 3.0/5

E6744RAscottc Friends getaway - TripAdvisor review

The hotel itself is nice, rooms are spacious and clean and reception area nice. However, the area the hotel is in, only a few minutes from the main station isn’t nice at all. This must be the area where all the drunks and druggies stay as there were so many openly taking drugs and passed out on the pavement outside the hotel. I know this isn’t the hotels fault, but would put me off staying again.

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Other web-users rate our hotel

  • 389 reviews 7.8/10 Location
  • 440 reviews 6.6/10 Room
  • 339 reviews 8.3/10 Service
  • 17 reviews 5.2/10 WiFi
  • 217 reviews 9.2/10 Breakfast
  • 207 reviews 4.7/10 Cleanliness
  • 82 reviews 8.5/10 Vibe
  • 16 reviews 2.6/10 Bar

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