Name: 4 star Mercure Hotel Residenz Frankfurt Messe - ALL
Address: Voltastr. 29, FRANKFURT AM MAIN, 60486, DE
Telephone: +496979260
Rating: 4.3

Mercure Hotel & Residenz Frankfurt Messe

Hotel for travellers looking for local and authentic experiences

Ideal for business and trade fair visitors: the 4 star Mercure Hotel & Residenz Frankfurt Messe is located close to the Frankfurt Trade Fair, Festhalle and Congress Center. All 336 rooms and 88 apartments are air-conditioned and have free WIFI. Guests can use the spa free of charge. Our hotel has six conference rooms for events up to 100 people. The airport is 12 km away, and it's 2 km to the main station and highway. Our hotel has a parking garage. Electric vehicle chargers are available at nearby REWE.

Feel right at home in our Relax Restaurant & Bar. We spoil you with regional delicacies and international culinary classics. And in the evening, our adjoining Garden Lounge offers a green oasis. Your platform for successful meetings. The event area is equipped with state-of-the-art technology and free WIFI. Good public transport connections and parking directly under the hotel. Electric charging available at REWE only 30 meters from the hotel.

Frankfurt's status as an economic center is partly thanks to its exhibition center, which has an 800-year history. Over the course of time, the Frankfurt exhibition centre has become more and more important. Today, it is one of the largest in the world.

Dear guests, my team and I look forward to welcoming you!

Mathis MATLÉ, Hotel Management

Dear guests, Starting October 1, 2024, the city of Frankfurt will charge a tourism tax for all overnight guests, regardless of whether the reason for travel is business or private (before this date, this only applied to private travel). The amount of 2 EUR per person per day must be paid on site. Please feel free to contact us if you have any questions. We look forward to seeing you.

Hotel extras

Our restaurant and our large garden lounge invite you to relax
Ideal location to Messe Frankfurt and best transport links
Relax – Food Drinks & You – Our Cosy Hospitality Concept
88 apartments with kitchenette for your extended stay in Frankfurt
450 indoor parking spaces (charges apply) for easy on-site parking

Our accommodation(s)

Room

Standard Room with Double Bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Standard Room 2 Single Beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Superior Room with Double Bed, overlooking the courtyard

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Room

Superior Room with Twin Beds, overlooking the courtyard

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Room

Privilege Room with 1 Queen-Size Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Suite

Privilege Suite with 1 Queen-Size Bed and sofa, balcony

3 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Hotel location

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29
60486 FRANKFURT AM MAIN
Germany

GPS:50.116781, 8.638955

+49 69 79260

+49 69 79261606

Railway station
Highway exit

FRANKFURT WEST

Railway station

Access: 1 km / 0.62 mi 2 min walk / 5 min drive

S3 / S4 / S5 / S6

Railway station

Access: 1 km / 0.63 mi 2 min walk / 1 min drive

HAUPTBAHNHOF

Railway station

Access: 1.9 km / 1.18 mi 25 min walk / 6 min drive

Taxi

7.67 EUR 7.67 EUR

A648 HIGHWAY EXIT TO A5 AND A3

Highway exit

Access: 2 km / 1.25 mi 10 min walk / 3 min drive

FESTHALLE

Opera/symphony/concert hall

Access: 1.4 km / 0.87 mi 15 min walk / 5 min drive

REBSTOCK BAD

Sports centre

Access: 2.2 km / 1.37 mi 20 min walk / 4 min drive

PALMENGARTEN

Botanical gardens

Access: 2.4 km / 1.49 mi 25 min walk / 7 min drive

ALTE OPER

Opera/symphony/concert hall

Access: 2.8 km / 1.74 mi 30 min walk / 7 min drive

HAUPTWACHE

Cinema district

Access: 3 km / 1.88 mi 35 min walk / 10 min drive

THEATRE + NEW OPERA

Entertainment/theatre district

Access: 3.4 km / 2.11 mi 35 min walk / 9 min drive

MUSEUMSUFER

Museums

Access: 3.6 km / 2.24 mi 35 min walk / 10 min drive

PAULSKIRCHE + DOM

Historic monument

Access: 4 km / 2.5 mi 40 min walk / 10 min drive

ROEMER CITY HALL

Historic monument

Access: 4.5 km / 2.8 mi 45 min walk / 11 min drive

KINO METROPOLIS

Cinema district

Access: 4.5 km / 2.8 mi 40 min walk / 13 min drive

ROEMER CITY HALL

Tourist attraction

Access: 4.5 km / 2.8 mi 45 min walk / 10 min drive

ZOO FRANKFURT

Zoo

Access: 4.8 km / 2.98 mi 1 hrs walk / 12 min drive

FELDBERG TAUNUS

Ski area

Access: 29 km / 18.02 mi 28 min drive

HESSENPARK

Amusement park

Access: 32 km / 19.89 mi 25 min drive

TAUNUS WUNDERLAND

Amusement park

Access: 48 km / 29.83 mi 40 min drive

Shopping centre/mall

Access: 200 m / 200 mi 1 min walk

Restaurant and cafe district

Access: 500 m / 500 mi 6 min walk

Taxi

0.3 EUR 0.3 EUR

Restaurant and cafe district

Access: 600 m / 600 mi 8 min walk / 1 min drive

Taxi

0.6 EUR 0.6 EUR

LEIPZIGER STRASSE

Shopping district

Access: 1 km / 0.63 mi 15 min walk / 4 min drive

Skyline Plaza

Restaurant and cafe district

Access: 1.7 km / 1.056 mi 18 min walk / 3 min drive

Taxi

1 EUR 1 EUR

Shopping centre/mall

Access: 1.7 km / 1.056 mi 18 min walk / 3 min drive

Taxi

1 EUR 1 EUR

ZEIL

Shopping centre/mall

Access: 3 km / 1.88 mi 35 min walk / 10 min drive

ZEIL

Shopping district

Access: 3 km / 1.88 mi 35 min walk / 10 min drive

GOETHESTRASSE

Shopping district

Access: 3 km / 1.86 mi 30 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

RELAX FOOD DRINKS AND YOU

Treat yourself to regional delicacies and international cuisine classics at our restaurant "twenty9," which has a cosmopolitan design. The connected garden lounge is a green oasis that is ideal for relaxing after work.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 132 m² / 1420.835 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 594 reviews

Niilo J. Business - 3/3/2026 Confirmed reviews ALL

The staff at the reception was generally very nice and caring. However several times they could not communicate properly in English or did not understand a specific situation or explanation. I also contacted the reception several times for some defects (such as broken iron that let sparks when used) and I was promised housekeeping would soon take care of the issues. This never happened. Things only happened once I emailed my organizations designated contact person there. A second issue was with the drains in both the kitchen sink and the bathroom that started to smell like sewage when a bit of water was introduced, so for example when I would wash the dishes, the room would fill with the smell of sewage (apparently my room was not the only one with this issue) . The cleaning was mostly okay, bedsheets etc were always good and the cleaning staff was always very friendly, however many times dust or spider web etc in the room would not be cleaned during cleaning days so some spots remained not cleaned for months, but this did not bother me too much as it was just something that I noticed. Location wise the place is what it is, I understand that there is not much to be done. Again however the park/cemetery behind Mercure that would need to be crossed in order to reach the S-bahn was filled with rats running around making it quite unpleasant to come back in the evening. Perhaps this is not the hotels issue but they could somehow take action at the local area to reduce this rodent issue.

Dear Niilo J., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. Sorry to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel & Residenz Frankfurt Messe. Best regards, Mathis Matlé General Manager

Yoan P. Business - 3/2/2026 Confirmed reviews ALL

The staff is great, always attentive and willing to find solutions. The sauna and the gym are a real plus. It would be even better if the carpet could be removed from all the rooms.

Dear Yoan P., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Therefore, it is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Mathis Matlé General Manager

Arsen A. Business - 2/15/2026 Confirmed reviews ALL

The hotel otself is good, but there should be nore flexibulity when room change is requested due to the noise from the bar and the street.

Dear Arsen A., Thank you for your visit, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Mathis Matlé General Manager

Tobias O. P. Business - 2/10/2026 Confirmed reviews ALL

I have visited the hotel a couple of times over the years in correlation with the Ambiente fair. I have seen a drastic improvement for the restaurant and bar area. Food and drinks are much better. I was very empressed with the food especially. Only comment I have is that I would encourage the bar staff to use fresh squeezed lemon juice and similar instead of pre-mixed store bought mixers. A small thing that make a big difference with a cocktail experience. Please also remember the egg white in cocktails such as Sour cocktails.

Dear Tobias O. P., It is always our pleasure to have you as our guest. Thank you for your visit, the positive feedback, and also for your suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Mathis Matlé General Manager

Michael I. Business - 2/10/2026 Confirmed reviews ALL

This was our third visit to Mercure and it was wonderful as always. Our compliments to the front desk and restaurant staff for being so kind and welcoming, we look forward to staying again in the future!

Dear Michael I., It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category and the great remarks on the collleagues. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Mathis Matlé General Manager