Novotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,357 reviews

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Description

Hotel extras

  • Ideally located for the Frankfurt Trade Fair and the main train station

  • Large rooms with Novotel Live'N'Dream bed and wi-fi

  • NOVO² lounge, bar and eatery - Chat and relax in a living room atmosphere

  • Family-friendly: Kid's Corner, family rooms and much more.

  • Meeting facilities for up to 250 people

Our accommodation(s)

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Hotel location

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Germany

GPS:50.115482, 8.642122

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

We serve urban specialties from around the world in our air-conditioned restaurant. Our terrace is a popular place to enjoy good food and refreshing drinks when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,357 reviews

TripAdvisor Rating  3.5/5  1,182 reviews

Good stay and nice hotel

Customer review rating 4.5/5

Danny Couples - Confirmed reviews ALL

The room was good and big. It is within driving distance to the city and near to the highway as well.

Dear Danny, Thank you for taking the time to rate us. I am very pleased that we were able to meet your expectations. I hope that we may welcome you back soon and wish you all the best and a wonderful time. Best regards, Lars Paschold Guest Experience Assistant

Great stay

Customer review rating 4.5/5

Nipuna W. Families - Confirmed reviews ALL

Had everything that we needed after long drive from UK to Germany. Good breakfast and lovely staff

Dear Nipuna W., Thank you for taking the time to rate our hotel. I am very pleased that you enjoyed it with us. Your positive feedback honours us very much and I will of course share it with the whole team. I hope that we may welcome you again soon and wish you all the best. Best regards, Lars Paschold Guest Experience Assistant

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Short stay. Well maintained and good looking rooms making our stay pleasant

Dear Mr. P., Thank you very much for your review. I am very pleased that you enjoyed your time with us. I hope that we may welcome you again soon with us and we are already looking forward to your next booking. Best regards, Lars Paschold Guest Experience Assistant

Near the Messe conference centre

TripAdvisor rating 4.0/5

md1mm TripAdvisor review

This is not a top of the range Novotel but it is perfectly adequate. It is clean and offers most of what you would want without luxury. It is around 10 minutes walk from the Messe conference centre. There is not much around this hotel and it is around 30 minutes walk to downtown. The hotel has a restaurant which is OK but not at all busy considering the size of the hotel. Breakfast was very good. Would I stay again? Yes if I was attending a meeting at the Messe centre and did not want to pay the Marriott prices.

Hello md1mm, thank you very much for your review and your frank words. I am pleased that we were able to meet your expectations and that you had a good stay with us at the trade fair. We are already looking forward to your next visit and I wish you a wonderful time until then. Best regards, Lars Paschold Guest Experience Assistant

well located

Customer review rating 3.5/5

Reinier Business - Confirmed reviews ALL

The Novotel is at walking distance from the Ambiente fair. But the rooms are very basic without any atmosphere. The staff is not overly interested, no real connection is made with customers. Rate is extremely high during fair for such basic hotel, €350 per night for a stay of 4 nights.

Dear Mr. R., Thank you very much for your feedback. I am pleased that you generally enjoyed your stay with us, but I can certainly see that we could still improve this service. Your feedback will help us to identify the relevant points and derive improvements for the future. I hope that we will be able to welcome you again in the future. Until then, I wish you a great time. Best regards, Lars Paschold Guest Experience Assistant

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Other web-users rate our hotel

  • 470 reviews 9/10 Location
  • 767 reviews 6.8/10 Room
  • 693 reviews 9.1/10 Service
  • 10 reviews 9.6/10 WiFi
  • 431 reviews 8.1/10 Breakfast
  • 343 reviews 6.7/10 Cleanliness
  • 35 reviews 7.7/10 Bar

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