Customer review rating 4.4/5 2,088 reviews
ALLSAFE approved hotel
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Ideally located for the Frankfurt Trade Fair and the main train station
Large rooms with the new Novotel bed and WiFi
NOVO² lounge, bar and eatery - Chat and relax in a living room atmosphere
Family-friendly: Kid's Corner, family rooms and much more.
Meeting facilities for up to 250 people
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 15
Maximum size: 275 m²
Maximum capacity: 250 people
Maximum banquet capacity: 170 people
100% genuine reviews from our guestsFind out more
Good service and stay
Saja Business - 21/01/2021 Confirmed reviews ALL
Even during hard time your staff managed to provide the best of the service they can. They put effort in making the guest comfortable, they are very friendly and welcoming. I have asked for different food for breakfast and they managed to provide me with what I want and provided me with coffee at different times of the day. It was also very easy process with no complications to extend my stay. One thing that I did not like was the smell of the room, it smells a bit dusty and did not feel comfortable at the first day breathing, but as I opened the window and kept the AC on, it got better. I would definitely come back and recommend Novotel Frankfurt City. Thank you
Anonymous Couples - 11/10/2020 Confirmed reviews ALL
It was very comfortable stay. Very kind employee and very nice breakfast it was all just perfect. First of all I'd like to apology that I can't remember name so well.. but maybe if I mention the situation you can help me remember it. Well basically all the employees are kind, and those, whom I'd mention are the people who helped us. Thankyou so much for making our stay very easy and comfort and also for the upgrade and the welcome card❤❤❤
Anonymous Business - 01/10/2020 Confirmed reviews ALL
Nice clean and comfortable room
Anonymous Families - 21/09/2020 Confirmed reviews ALL
We arrived late and had a convenient check in. Rooms are clean and comfortable as expected.
Anonymous Business - 11/03/2020 Confirmed reviews ALL
Acknowledgment of my Accor silver status was really nice after a long drive.
Our most recent 20 reviews
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