Mercure Hotel Frankfurt City Messe 4 stars

TripAdvisor rating 3.0/5 651 reviews

Mercure Hotel Frankfurt City Messe - Image 1
Mercure Hotel Frankfurt City Messe - Image 2
Mercure Hotel Frankfurt City Messe - Image 3
Mercure Hotel Frankfurt City Messe - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Only 2 minutes to walk to the main train station

  • 24h free WIFI

  • Hotel parking garage

  • All rooms are air-conditioned

  • Streetcar stop right at the doorstep

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt City Messe

Duesseldorfer Str 20
60329 FRANKFURT AM MAIN
Germany

GPS:50.109252, 8.661615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
Near the property
  • Car park

LOBBY BAR

Non contractual photo

No matter how long your meeting takes or when you return to the hotel from your walk, you can enjoy a refreshing drink - maybe a beer or a glass of Ebbelwoi (apple wine) - at the bar at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  651 reviews

Nice hotel for one or two nights

TripAdvisor rating 4.0/5

FFF86 Couples - TripAdvisor review

Nice hotel for one night. The aircondition works, so the room has a decent temperature even when it is hot outside. The room is also nice and the bed is comfortable. If you need extra quilt, it is in the lockerm unfortunately for us, we did not discover that before the morning. The location is alright, and the receptionist were very helpful, especially when it was to help us finding a parking. The parking house at the hotel is only recommended for small cars.

Dear Guest, Thank you for taking the time to share your review. We are glad to hear that you found our air conditioning effective and the room comfortable during your stay. Our team always strives to provide a pleasant experience for our guests, and we are happy to know that our receptionist was helpful in assisting you with parking. We appreciate your feedback regarding the extra quilt, and we will make sure to inform our guests about its location in the future. Our hotel's location is indeed convenient, being close to the central train station and other attractions in the city. We hope to welcome you back for another enjoyable stay in the future. Best regards,

Emergency Stay - Fab Receptionist

TripAdvisor rating 4.0/5

Richard C TripAdvisor review

Sent here by Lufthansa due to flight problems and arrived at midnight exhausted. But gentleman on reception could not have been more helpful and sorted everything. Very comfortable bed and duvet helped me get a few hours rest. Just a pity I had to leave for my flight before breakfast started at 6.30am

Dear Richard, Thank you for your review. We are delighted to hear that our receptionist provided exceptional service and made your emergency stay more comfortable. It's great to know that you found our bed and duvet to be very comfortable, ensuring a restful night's sleep. We understand that you had to leave before breakfast started, and we apologise for any inconvenience this may have caused. We look forward to welcoming you for an another pleasant stay. Best wishes.

Comfortable hotel

TripAdvisor rating 4.0/5

DRHyd TripAdvisor review

Good quality hotel. Centrally located. Better value than a lot of more budget friendly style hotels. Would recommend, just be careful at night as there are a lot of suspect people a bout near the rail station.

Dear Guest, Thank you for your feedback. It's great to know that you had a pleasant stay at our hotel and pleased you found our prices competitive for the quality services we deliver. Since we are located near the main train station as you noted, there are many people and activities going on in the area. However, we can assure you that there there is always a strong police presence in the area to ensure your safety. We hope that you will return on a future occasion. Best regards,

Location, not so bad.

TripAdvisor rating 3.0/5

mdextras28 Friends getaway - TripAdvisor review

It was close to the train station, that was my main goal but the area was not that great. The check-in was fairly simple and the staff at the reception were very pleasant. I felt very welcome. Our room, a good size, well appointed, was very comfortable. The breakfast was very nice with great selection and the service was excellent. My only problem was the walk from the train station to the hotel. I would not feel safe using the sidewalk at night to get to the hotel.

Dear Guest, Thank you so much for your review. It is a pleasure to know that your room met your expectations. We also appreciate your kind words towards our reception team and will be sure to let them know of the impact they had on your experience. However, while we are pleased to hear that you appreciated our close access to public transport options, we are sorry that our location didn't quite meet your expectations. We can assure you that the area, in general, is very safe and we have never experienced any issues, but we are always here and ready to help. Nonetheless, we are happy that our tasty breakfast buffet helped kick-start your day. We look forward to the pleasure of welcoming you back on another occasion. Kind regards, Vjekoslav Ljubas, General Manager

Good stay

TripAdvisor rating 5.0/5

andreltreis Couples - TripAdvisor review

Staff very kind, hotel in good location, just 5min from main station, a lot of shops and restaurants nearby, the city town is walk distance around 20min which is good! Well recommended! Although some dodge people around but nothing to worry about! Good stay!

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Other web-users rate our hotel

  • 215 reviews 7.6/10 Location
  • 175 reviews 6.7/10 Room
  • 125 reviews 8.1/10 Service
  • 5 reviews 10/10 WiFi
  • 84 reviews 7.1/10 Cleanliness
  • 69 reviews 7.6/10 Breakfast
  • 33 reviews 3.3/10 Vibe
  • 28 reviews 2.5/10 Amenities

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