good

Last minute accommodation. I didn't want to waste money and Ibis Style made its deed. Very tiny room, nice carpeted and nice curtain. Aircraft/train-like toilet, but acceptable. Bed OK top. The only problems, at least in the part/floor i stayed, are the room doors. When you step in it's OK, but when you leave the room you practically have to slam strongly the doors to shut it. I heard that my neighbours had the same problems. Someone left the room at 3am and I got awake by the sudden noise! Being a Diamond member i expected to get at least a bigger room, but I'm not complaining.

Frendly personel and very nice breakfast overall my expectation.

It’s always a pleasure to be greeted by the nice staff, however I do not think I will come back, due to the high noise level. The problem is known: your doors only slows when slammed, which means it is impossible to sleep several hours in a row. You must act!

Room was ok, breakfast was ok, location was (just about) ok - it's just convenient. Oh, check-in was very fast and friendly.

I changed to a single room for the last night of my stay. The room facing the street recieving all the terribly loud noise from the clubs and bars downstairs or other side of the street. The noise lasted till the post-midnight around 01:30 am. It was horrible that I could hardly sleep before 2 O'Clock.

- nice rooms - very nice staff - simple but decent breakfast - area is close to everything but animated at night ( can be noisy) - no A/C - nice and ample rooms for Europe standard

Nicki at reception was exceptional in getting us settled when we arrived. When I told her I was having trouble with the parking meter in the morning she came out and got it all set for me. Positive helpful very valuable member of your team. Breakfast was excellent!

Big surprise -- there is no elevator on the ground level! I stay at Ibis hotels because I need elevator. I have reconstructed knees and I travel with a big suitcase. The elevator in this hotel is on an elevated level mid-way between ground floor and first floor, only accessible by dragging the luggage up/down one flight of stairs. I was given a first floor room, which means I needed to drag my big luggage up and down 2 flights of stairs. The room is small but comfortable, good size bathroom, the walls are covered with wall paper in green plants/trees pattern, making the room look darker and smaller than the typical white-wall Ibis hotel rooms. Proximity to HBF was a plus.

The employee at the reception was very kind and helpful. I initially made a reservation online for an Ibis hotel in Frankfurt but I clicked on another hotel that has a name very similar to one. When I explained the situation, the employee was very helful in calling the other hotel to cancel the reservation and providing rooms for my family and I. I like this hotel a lot as it is very close to the train station. There are a variety of restaurants and groceries around.

The guest experience at ibis hbf frankfurt is one of those mo one will remember. Everything in this hotel is basic. Nothing worth remembering. I book it because it's near hbf station. I still hold a grudge towards Accord for not honouring my stays with bonus points from my previous stays. But then what do u expect ...Accord is not known for great guest experience.

Easy to get to train station

The hotel was nice and very central so it was easy to get to landmarks and such. It was clean and had a nice breakfast but some employees were very unpleasant. Maybe I got used to Sofitel and higher quality hotels from Accor Hotels were I often stayed but Ibis is still part of Accor so I wasn't expecting such a bad service. During one night and after midnight, I heard loud noise and laughs coming from the next room and smelled a lot of cigarette smoke. When I investigated, some plumbers were working in the next room and were laughing loudly, drinking beer and smoking. I called the front desk who got upset when I told him that this should be dealt with because I had an early plane to catch the next morning. Although I was speaking calmly, he asked me to calm down and that he will take care of that when he can. They did leave 35 minutes later but I find the work after midnight and the attitude of the employee unacceptable. Other than that, all was ok.

This is my fourth year staying at this hotel and it's always a pleasure to come stay. The location is superb as it's two minutes from the main train station and is 15 mins walk to the city center. For a Muslim it's a great place too as all the halal food restaurants are spread in the streets near the hotel.

I loved staying at this Ibis hotel! The location was ideally located close to the train station, the hotel was decorated in a funky way, the staff were most helpful, and my room was super comfortable, with a very nice mattress and a great shower. I love it! The complementary breakfast was AWESOME.