ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 4.0/5 324 reviews

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Description

Hotel extras

  • Free WIFI

  • Two-minute walk to Central Station

  • Non-smoking hotel

  • A bottle of mineral water free of charge in every room.

  • Tea and coffee are complimentary in the room.

Our accommodation(s)

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 Frankfurt Am Main
Germany

GPS:50.107052, 8.667869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  324 reviews

TripAdvisor Rating  3.5/5  951 reviews

Fijn personeel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I arrived late after a long journey and the person manning the desk was lovely and very welcoming. Great experience!

Dear guest, we are delighted to hear about your positive experience with our staff. Thank you for your kind words. We look forward to welcoming you back soon. Warm regards, M. Karimi

Well located and that's all

Customer review rating 3.0/5

Danko Families - Confirmed reviews ALL

Well located hotel. Not very clean (dust, cobwebs, mould…). Only one lift and cleaning staff is always in it. We had to walk up and down from 5th floor. No mini-bar in room. That's the first time in my more than half of a century of travel to see a hotel without a mini-bar or any kind of refrigerator. Staff at the reception is very kind and helpful.

Dear Danko, thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered and the inconvenience with the lift. Please note that our hotel policy focuses on the comfort and safety of our guests, hence the absence of mini-bars in the rooms. We appreciate your kind words about our reception staff. Your comments are valuable to us for improving our services. We hope to have the opportunity to welcome you back and provide a more satisfactory experience. Warm regards, M. Karimi

noise level in the bar below and paper thin windows

Customer review rating 1.0/5

Fernando Solo - Confirmed reviews ALL

Impossible to sleep until 2 am on Saturday night, the whole building vibrated with the music which makes me think therenis no soundproofing

Dear Fernando, We apologize for the inconvenience caused by the noise level in the bar and the thin windows. Your feedback is valuable, and we will address these issues to ensure a more peaceful stay for our guests in the future. M. Karimi

Modern, clean and quiet

Customer review rating 4.5/5

Ivan S. Couples - Confirmed reviews ALL

We enjoyed our stay. Nice and big room. In the city center close to train station.

Dear Ivan S., Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, appreciating the modern, clean, and quiet environment. We look forward to welcoming you back soon. M. Karimi

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Rooms didn’t look like the ones in the photos

Dear guest, we appreciate your feedback regarding the room appearance. We will look into this matter to ensure our guests have an accurate representation of our rooms. Thank you for bringing this to our attention. M. Karimi

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Other web-users rate our hotel

  • 353 reviews 8/10 Location
  • 423 reviews 5.3/10 Room
  • 291 reviews 8.9/10 Service
  • 13 reviews 3.1/10 WiFi
  • 340 reviews 9.3/10 Breakfast
  • 227 reviews 3.9/10 Comfort
  • 189 reviews 5.9/10 Cleanliness
  • 41 reviews 8.3/10 Food

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