ibis Styles Frankfurt City Hotel 3 stars

The employee at the reception was very kind and helpful. I initially made a reservation online for an Ibis hotel in Frankfurt but I clicked on another hotel that has a name very similar to one. When I explained the situation, the employee was very helful in calling the other hotel to cancel the reservation and providing rooms for my family and I. I like this hotel a lot as it is very close to the train station. There are a variety of restaurants and groceries around.

The guest experience at ibis hbf frankfurt is one of those mo one will remember. Everything in this hotel is basic. Nothing worth remembering. I book it because it's near hbf station. I still hold a grudge towards Accord for not honouring my stays with bonus points from my previous stays. But then what do u expect ...Accord is not known for great guest experience.

Easy to get to train station

Alles ok.

The Hotel is very well located, being close to Francfort's central station. It seems to have been recently refurbished. However, it is a little bit too noisy for an Ibis Style Hotel, due to the room's doors.

Well located, decent price, good breakfast

This practical hotel, located close to the train station, is central, funcional, and clean. The receptionist Marvin welcomes us, guide us on the city and solve all inquerires in an amazingly fast way and with a smile.

Pleasant hotel, with friendly staff and comfortable rooms.

We booked for the weekend, for our first visit in Frankfurt.

when I arrived on 11 oct room 607 (I called to ask for that room) was taken,i was given room 707 but.......there was a bad smell in the bathtroom (I think this need to be fixed) and person who checked me in came up to the room ,and agreed to give me room 307 which was perfect.I was very happy that receptionist handled the situation very well.Very good seevice and I stayed there for 3 days.

Friendly welcome and check in. Room clean and functional. Large bathroom but small shower (and extraction fan failed). Friendly breakfast waitress. COVID safety actions very good. I hate city tax.

All was fine Short stay perfect. The hotel's surroundings look a bit scary but that's how it is in Frankfurt station neighbourhood

The hotel was nice and very central so it was easy to get to landmarks and such. It was clean and had a nice breakfast but some employees were very unpleasant. Maybe I got used to Sofitel and higher quality hotels from Accor Hotels were I often stayed but Ibis is still part of Accor so I wasn't expecting such a bad service. During one night and after midnight, I heard loud noise and laughs coming from the next room and smelled a lot of cigarette smoke. When I investigated, some plumbers were working in the next room and were laughing loudly, drinking beer and smoking. I called the front desk who got upset when I told him that this should be dealt with because I had an early plane to catch the next morning. Although I was speaking calmly, he asked me to calm down and that he will take care of that when he can. They did leave 35 minutes later but I find the work after midnight and the attitude of the employee unacceptable. Other than that, all was ok.

This is my fourth year staying at this hotel and it's always a pleasure to come stay. The location is superb as it's two minutes from the main train station and is 15 mins walk to the city center. For a Muslim it's a great place too as all the halal food restaurants are spread in the streets near the hotel.

I loved staying at this Ibis hotel! The location was ideally located close to the train station, the hotel was decorated in a funky way, the staff were most helpful, and my room was super comfortable, with a very nice mattress and a great shower. I love it! The complementary breakfast was AWESOME.