ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 4.1/5 418 reviews

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ibis Styles Frankfurt City - Image 1
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Moselstrasse 12, 60329 Frankfurt Am Main, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI

  • Two-minute walk to Bremen Central Station

  • Non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 Frankfurt Am Main
Germany

GPS:50.107052, 8.667869

Telephone
Fax +49 69 235987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  418 reviews

TripAdvisor Rating  3.5/5  948 reviews

Not worth the money.

TripAdvisor rating 3.0/5

328rubenv Couples - TripAdvisor review

The people behind this hotel should be ashamed of calling this a Styles. All red Ibis I've seen are better. TV is as old as my grandma & only German channels, shower is only for kids, while room and badroom is super big. There is fungus & lot of stuff lose. The WiFi is bad.

Terrible / open air drug market nearby / poor hotel

TripAdvisor rating 1.0/5

Matt C TripAdvisor review

Firstly the hotel is located 100 metres from an open air drug market, I walked past people openly injecting and smoking crack in the street, this happens all hours of the day and night apparently. There are young prostitutes with older pinps, pickpockets and all manner of mentally unwell people just up the street from the hotel. Secondly the hotel itself was substandard, the air con was too loud to put on, the wifi was unreliable often logging me out, the bed wasn’t comfy and a light flickered so was unusable. I am here for business and asked to be moved after my first night. I was rudely told as I checked out that ‘I won’t get a refund’ and nothing else, no apology. I asked to make a complaint and the receptionist then changed her tune apologising ect. Unless you can’t afford anywhere else I would not recommend staying here.

Dear Sir, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We don't have any influence outside of the Hotel. We live in a democratic country and you can see differnet type of people in City. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Karimi

Near Train station

TripAdvisor rating 4.0/5

AdelaideJulie Couples - TripAdvisor review

We stayed one night because it is within walking distance of the train station. Professional check-in & given a quiet room on the 5th floor. A good size room, comfortable bed with a roller shutter on the window. We slept soundly. Good size bathroom although a small shower. Delicious breakfast included in the price. Just a shame about the surrounding area, down by the river is nice.

Dear Julie, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

above satisfactory experience

TripAdvisor rating 4.0/5

mberker42022 TripAdvisor review

nice location close to almost everywhere in central frankfurt metro(ubahn)not super close but there is a tram stop near by the breakfast was ok for a semi expensive mid range hotel but since it was early winter the bedroom could have been a touch warmer

Dear mberker42022 We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Karimi

Services-minded and convenient

Customer review rating 4.5/5

Kb Business - Confirmed reviews ALL

Simple and reliable

Dear KANYA B., We very much appreciate your comments regarding your stay at the ibis Styles Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

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Other web-users rate our hotel

  • 349 reviews 8.3/10 Location
  • 452 reviews 5.2/10 Room
  • 339 reviews 9.3/10 Service
  • 27 reviews 2.6/10 WiFi
  • 408 reviews 9.3/10 Breakfast
  • 249 reviews 3.7/10 Comfort
  • 188 reviews 5.3/10 Cleanliness
  • 43 reviews 8.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.