ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 4.0/5 517 reviews

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Moselstrasse 12, 60329 Frankfurt Am Main, Germany

Description

Hotel extras

  • Free WIFI

  • Two-minute walk to Central Station

  • Non-smoking hotel

  • Tea and coffee are complimentary in the room.

Our accommodation(s)

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 Frankfurt Am Main
Germany

GPS:50.107052, 8.667869

Telephone
Fax +49 69 235987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  517 reviews

TripAdvisor Rating  3.5/5  966 reviews

Customer review rating 2.0/5

Mark L. Couples - Confirmed reviews ALL

Well room 207 is tired. Extractor fan in batrhoom was so loud it kept us from sleeping plus it stayed on all night. Then where are the power sockets. I had to get in my hands and knees to plug kettle in as plug was under desk. Really! Not great for my bad knee. Door had to be slammed to close and it was a terrible fit. Light shone round all the edges making for a not dark room. Müsli at breakfast I guess was old as it had an odd taste. Staff good but trip let down by the room...

Dear Mark L., Thank you for your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations due to several issues with your room, including the noise from the extractor fan, the placement of power sockets, and the door fit. We appreciate your comments as they provide us with valuable insight into areas needing attention. I am pleased to hear that you found our staff to be accommodating. Your remarks about the breakfast offerings are also noted, and we continuously strive to maintain high standards in our food selection. Rest assured, your feedback will be reviewed with our team to enhance the guest experience. Thank you again for sharing your thoughts. M. Karimi

Customer review rating 0.5/5

Kevin W. N. Couples - Confirmed reviews ALL

The night staff just lied at every question you asked.

Dear Kevin W. N., Thank you for sharing your feedback regarding your recent stay. I regret to hear about your concerns regarding the location and the interactions with our night staff. We strive for transparency and hospitality, and your comments will be reviewed to enhance our guest experience. M. Karimi

Incredible location

TripAdvisor rating 4.0/5

Scott E TripAdvisor review

Fantastic location - train station very close. 25 mins walk to sachsenhausen where fhr best bars are. Business district and main square a lot closer. Countless takeaways and bars nearby. Room very dated. Whole area nearby dodgy within seconds you're in the zombie part drugs everywhere and watch your back I wouldn't trust anyone.

Customer review rating 3.5/5

Rita D. A. Families - Confirmed reviews ALL

The hotel is in a great location and the breakfast is a 15 on 10, amazing. What has left us unsatisfied, is the room, particularly the bathroom. Not very clean at all, toilet paper is positioned right on top of the cleaning brush with liquid inside. Paper went into the brush a couple of times. the towels were not clean properly, no hand towel is provided had to use the bath towels, no kleenex, the shower and shower door had mold.

Dear Rita D. A., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and the breakfast offerings. However, we sincerely apologize for the cleanliness issues you encountered in your room, particularly in the bathroom. Your comments about the placement of the toilet paper and the condition of the towels are concerning, and we appreciate you bringing this to our attention. We strive to maintain high standards of cleanliness and will ensure that your observations are reviewed with our housekeeping team. Thank you for your understanding. M. Karimi

Customer review rating 3.5/5

Roger R. Solo - Confirmed reviews ALL

I was disappointed, I always try to book Ibis or Ibis styles, but was disappointed by the room. The price was good, but was expecting something better when booking Styles.

Dear Roger R., Thank you for your feedback regarding your recent stay. I regret that your experience did not meet your expectations, particularly concerning the room quality. We aim to provide a consistent standard across our hotels and appreciate your insights. M. Karimi

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Other web-users rate our hotel

  • 356 reviews 8.2/10 Location
  • 448 reviews 5.1/10 Room
  • 291 reviews 8/10 Service
  • 20 reviews 4.8/10 WiFi
  • 218 reviews 9.4/10 Breakfast
  • 191 reviews 5.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.