ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 3.9/5 572 reviews

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Description

Hotel extras

  • Free WIFI

  • Two-minute walk to Central Station

  • Non-smoking hotel

  • Tea and coffee are complimentary in the room.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 FRANKFURT AM MAIN
Germany

GPS:50.107052, 8.667869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  572 reviews

Customer review rating 2.0/5

Konstantin K. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Ole R. S. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Kurt W. Solo - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Frankfurt City. I am grateful for your loyalty to our brand and sincerely regret that your experience did not meet your expectations. I understand your concerns about the air conditioning in your room and the lack of timely assistance. While our hotel is designed to provide comfort, we acknowledge that challenges can arise. Please know that we strive to maintain the quality associated with the ibis Styles brand, and I appreciate your observations regarding the condition of the property. Your comments will be considered in our ongoing efforts to enhance our guests' experience. We value your patronage and hope to have the opportunity to better serve you in the future. M. Karimi

Customer review rating 0.5/5

Anthony P. Solo - Confirmed reviews ALL

Dear Mr. P., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced due to external noise and neighborhood concerns. We aim to provide a pleasant environment for our guests, and your comments are noted. Additionally, I regret that the climate control and bathroom facilities did not meet your expectations. Regarding breakfast, our policy requires guests to inform us of early departures so we can accommodate their needs accordingly. Your insights are invaluable for our continuous improvement. Best regards, M. Karimi

Customer review rating 3.5/5

Fernando I. Business - Confirmed reviews ALL

Dear Mr. I., Thank you for your feedback. We appreciate your comments regarding our location near the main train station. However, we strive to exceed expectations and are sorry to hear that your experience was only satisfactory. Your insights will be considered as we continuously improve our services. M. Karimi

Other web-users rate our hotel

  • 354 reviews 8.2/10 Location
  • 466 reviews 4.7/10 Room
  • 301 reviews 7.7/10 Service
  • 22 reviews 4.3/10 WiFi
  • 259 reviews 3.9/10 Comfort
  • 206 reviews 9/10 Breakfast
  • 186 reviews 4.4/10 Cleanliness

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