Sofitel Frankfurt Opera 5 stars

Customer review rating (ALL Rating) 4.6/5 1,607 reviews

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Sofitel Frankfurt Opera - Image 1
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Opernplatz 16, Access only via, Hochstrasse 44, 60313 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Some rooms offer a beautiful view of the city park or the skyline.

  • The only hôtel particulier in the city

  • French-style art gallery in the lobby

  • Sofitel Spa, pool and 24-hour Sofitel Fitness

  • Located directly at Opernplatz

Our accommodation(s)

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Room 1

Hotel location

Sofitel Frankfurt Opera

Opernplatz 16, Access only via, Hochstrasse 44
60313 FRANKFURT AM MAIN
Germany

GPS:50.115941, 8.673665

Telephone
Fax +49 69 256695802

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SCHÖNEMANN

Local Frankfurt cuisine meets with french cuisine. The chic interior and mediterranean ambience of opera square reflects the culinary philosophy, enjoying specialities of local ingredients & fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,607 reviews

TripAdvisor Rating  4.4/5  695 reviews

Certificate of excellence 2024

Enjoyed my stay

Customer review rating 5.0/5

Markus C. Business - Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share your experience at Sofitel Frankfurt Opera. We’re delighted to hear that you enjoyed your stay and that Suite 709, along with our housekeeping service, met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another lovely experience soon. Warm regards, Gina Maria Jansen Guest Experience Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to share your feedback regarding your stay at Sofitel Frankfurt Opera. I’m very sorry to hear about the unpleasant smell in your room. This does not reflect our usual high standards, and we will investigate this matter to ensure it doesn’t happen again. We would be delighted to welcome you back and ensure your next stay is flawless. Kind regards, Gina Maria Jansen Guest Experience Manager

very good location and a very good stay

Customer review rating 5.0/5

Mike R. Couples - Confirmed reviews ALL

Dear Mr. R., Thank you for taking the time to review your stay at Sofitel Frankfurt Opera. We’re delighted to hear that our team made your experience special, especially our Concierge Assistant Chief Philipp Schetter and Chief Jose. Your kind words are a wonderful motivation for all of us. We look forward to welcoming you back soon! Kind regards, Gina Maria Jansen Guest Experience Manager

Bad start, got better

Customer review rating 2.0/5

Peter Couples - Confirmed reviews ALL

Dear Mr- M., Thank you for taking the time to review your stay at Sofitel Frankfurt Opera. We are truly sorry to hear about the inconveniences you experienced upon arrival. The delay in preparing your room and the lack of communication regarding the twin bed setup and room type do not reflect our high standards of service. Please accept our sincere apologies for not meeting your expectations and for the oversight in following up on your request for a discount. As a gesture of apology, we would be pleased to offer you either loyalty points, which you can redeem during your next stay, or a 20% discount on your booking. Kindly let us know your preference, and we will arrange everything accordingly. Your feedback is incredibly valuable, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience. Kind regards, Gina Maria Jansen Guest Experience Manager

Brilliant for business

TripAdvisor rating 5.0/5

khalikhal Business - TripAdvisor review

Dear Khalikhal, Thank you so much for taking the time to share your experience at Sofitel Frankfurt Opera. We’re thrilled to hear that you enjoyed your stay — from our central location and the warm service of our front desk and concierge teams to the spacious, clean rooms and Dyptique amenities. Knowing that you had such a restful sleep and appreciated the comfort of our beds means a lot to us. It’s also wonderful to hear that you had a great lunch at our bar and that our bartender made you feel so well cared for. We can’t wait to welcome you back for another stay! Warm regards, Gina Maria Jansen Guest Experience Manager

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Other web-users rate our hotel

  • 394 reviews 9.5/10 Location
  • 629 reviews 8/10 Room
  • 823 reviews 8.6/10 Service
  • 6 reviews 2/10 WiFi
  • 257 reviews 7.7/10 Breakfast
  • 197 reviews 9.1/10 Vibe
  • 140 reviews 7.1/10 Cleanliness
  • 95 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.