Sofitel Frankfurt Opera 5 stars

Customer review rating (ALL Rating) 4.7/5 1,565 reviews

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Sofitel Frankfurt Opera - Image 1
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Hochstrasse 44, nur hier Zufahrt zum, Opernplatz 16, 60313 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Selected rooms have a beautiful view of the city park or the skyline.

  • The only “hôtel particulier” in the city

  • French-style art gallery in the lobby

  • Sofitel Spa, pool and 24-hour Sofitel Fitness

  • Located directly at Opernplatz

Our accommodation(s)

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Hotel location

Sofitel Frankfurt Opera

Hochstrasse 44, nur hier Zufahrt zum, Opernplatz 16
60313 FRANKFURT AM MAIN
Germany

GPS:50.115941, 8.673665

Telephone
Fax +49 69 256695802

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SCHÖNEMANN

Local Frankfurt cuisine meets with french cuisine. The chic interior and mediterranean ambience of opera square reflects the culinary philosophy, enjoying specialities of local ingredients & fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,565 reviews

Customer review rating 4.5/5

Rafael V. H. Solo - Confirmed reviews ALL

Overall it was a great stay with lots of value. The staff was very nice, especially the restaurant team. I really liked the room including the complimentary minibar. Really liked that the hotel had a partnership with the Fitness First across the street, in particular the separate entrance to the pool. The only thing that really was a bummer was that I was not able to use my Rewards Points for paying for my stay. It was initially confirmed through my travel advisor that this was okay, but apparently someone made a mistake here. Of course, I understand that for the Preferred rates, it is up to the discretion of the hotel, so I understand if the hotel does not want to allow it, but the incorrect confirmation was just not good. While not an issue for me this time, I can imagine that when on a budget and you expect to save some money this way (and have checked just to be sure), this could have been a problem. Regarding breakfast, I really enjoyed the à la carte menu options as well as the selection (decent selection, not too much). The only thing I missed was enough vegetables options to really make a healthy salad. I also really appreciated the pro-active granting of a late check-out. It was really nice to have the room still to myself until I had to leave for the airport.

Dear Mr. V. H., Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to read that you enjoyed your overall experience, particularly the service provided by our restaurant team, the room amenities, and the convenient access to the pool. It is also wonderful to know that the proactive late check-out added to your comfort before your departure. We sincerely apologize for the miscommunication regarding the use of your Reward Points prior to your arrival. We understand how frustrating incorrect information can be and greatly appreciate your understanding of our rate policies. Furthermore, we thank you for your constructive note regarding the vegetable selection at breakfast, which we have gladly shared with our culinary team to help us refine our healthy options. We would be delighted to welcome you back in the future and provide you with another pleasant experience. Kind regards, Moritz Himmelreich Junior Rooms Division Executive

Customer review rating 5.0/5

Razvan G. Couples - Confirmed reviews ALL

Repeating customers always choosing Sofitel Frankfurt vs other options due to its quiet location, luxury room, staff, close proximity to Zeil shopping. A big thank you to Annika for arranging our favourite room and early check-in. Also a big thank you to all reception staff and breakfast team !

Dear Mr. G., thank you very much for your kind review and your continued loyalty to Sofitel Frankfurt Opera. We are delighted that you value our location, rooms, and team so highly. A special thank you for mentioning Annika. We will gladly share your kind words with her, as well as with our reception and breakfast team. We look forward to welcoming you back soon. Warm regards Moritz Himmelreich Junior Rooms Division Executive

Customer review rating 5.0/5

Jeri B. Solo - Confirmed reviews ALL

Excellent stay in a very comfortable hotel, which is well located in the city centre. Room was very clean with good amenities and wonderful housekeeping. Staff everywhere were efficient and attentive to every need. Have stayed here on every visit to Frankfurt and would definitely stay again.

Bonjour Ms. B., Thank you very much for taking the time to share such a wonderful review following your recent stay at Sofitel Frankfurt Opera. We are truly delighted to read that you had another excellent experience with us. It is especially rewarding to know that our team’s attentiveness and efficiency made a positive impact on your stay. We are equally grateful for your continued loyalty and your Diamond status with ALL Accor. Welcoming you back on each visit to Frankfurt is a true pleasure for us, and your trust means a great deal to the entire team. Thank you once again for your kind recommendation and for choosing to stay with us time and time again. We very much look forward to welcoming you back on your next visit to Frankfurt. Warm regards, Steffen Opitz General Manager

Customer review rating 4.5/5

Amr A. Families - Confirmed reviews ALL

Great

Dear Mr. A., thank you very much for taking the time to share your feedback regarding your recent stay at the Sofitel Frankfurt Opera. We are delighted to read that you had such a positive overall experience. Your kind rating is a great motivation for all of us and we will gladly share them with the entire team. We would also like to express our sincere appreciation for your loyalty as an ALL Platinum member. Your continued trust in Accor and in our hotel means a great deal to us, and it is always a pleasure to welcome valued guests like you. We truly hope to have the pleasure of welcoming you and your family back to Sofitel Frankfurt Opera in the near future. Kind regards, Steffen Opitz General Manager

Customer review rating 5.0/5

Rita R. G. Business - Confirmed reviews ALL

Wonderful

Dear Ms. G., thank you very much for your outstanding review and for rating your stay at Sofitel Frankfurt Opera. We are truly delighted that you described your experience as “Wonderful” and that you were especially impressed by our beautiful rooms and excellent breakfast. Such feedback is the greatest reward for our daily efforts to provide memorable stays, whether for business or leisure. We sincerely hope to welcome you back to Frankfurt again soon. Warm regards, Steffen Opitz General Manager

Other web-users rate our hotel

  • 369 reviews 9.6/10 Location
  • 625 reviews 8.4/10 Room
  • 795 reviews 8.7/10 Service
  • 6 reviews 3.3/10 WiFi
  • 253 reviews 7.5/10 Breakfast
  • 218 reviews 8.3/10 Comfort
  • 207 reviews 9.1/10 Vibe
  • 171 reviews 6.1/10 Food

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