Mercure Phuket Patong Journeyhub 4 stars

Customer review rating (ALL Rating) 4.6/5 7 reviews

Mercure Phuket Patong Journeyhub - Image 1
Mercure Phuket Patong Journeyhub - Image 2
Mercure Phuket Patong Journeyhub - Image 3
Mercure Phuket Patong Journeyhub - Image 4

Description

Our accommodation(s)

Hotel location

Mercure Phuket Patong Journeyhub

240 8 Phangmuangsai Kor Road, Patong Kathu
83150 PHUKET
Thailand

GPS:7.90167, 98.30508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

THE CLOVE KITCHEN & BAR

Non contractual photo

Currently unavailable

All day international restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  7 reviews

Customer review rating 4.5/5

Wilfred G. L. Solo - Confirmed reviews ALL

Enjoyed my stay at the Mercure, great value for money, great staff, who went out of their way to help me with any issues, if i come back to Phuket, I would definitely stay at the Mercure.

Dear Wilfred G. L., Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Mercure Phuket Patong Journeyhub and appreciated the value and service provided by our team. It means a lot to us that our staff could assist you and make your experience memorable. Knowing you would choose us again on your next visit is the greatest compliment we could receive. We look forward to welcoming you back soon! Warm regards, Sunan Sr. Front Office Manager Mercure Phuket Patong Journeyhub

Clean room, affordable, well-located for a quiet stay away from Patong Beach's party noise.

Customer review rating 4.0/5

Chanin A. Couples - Confirmed reviews ALL

The hotel was clean and reasonably priced with a good location away from the party noise of Patong Beach. When we checked in, we got a room on the 7th floor under the pool on the 8th floor, and the room had a strong damp smell that irritated our noses. We informed the hotel and they quickly changed our room to the 6th floor, which had no damp smell. The staff solved the issue promptly. The parking under the building is limited and quite narrow. Breakfast isn't very diverse; the hotel focuses on Indian and Middle Eastern food. The hotel should pay attention to cleaning bird droppings around the front and balconies, as guests could get infections.

Dear Khun Chanin, Thank you for taking the time to share your experience with us. We are delighted to know you appreciated the hotel’s cleanliness, reasonable pricing, and peaceful location away from the party noise of Patong Beach. We sincerely apologize for the inconvenience caused by the damp smell in your initial room. We are glad our team was able to resolve the issue promptly and provide you with a more comfortable stay. Your understanding is greatly appreciated. We also value your feedback regarding parking space, breakfast variety, and outdoor cleanliness. Please be assured that we take these comments seriously and will review them carefully to improve our services, including addressing the bird droppings issue to ensure a safe and pleasant environment for all guests. Thank you once again for your thoughtful feedback. We truly hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Pasinee S. General Manager

Other web-users rate our hotel

  • 184 reviews 7.3/10 Location
  • 399 reviews 7.1/10 Room
  • 573 reviews 9/10 Service
  • 5 reviews 8.3/10 WiFi
  • 241 reviews 4.5/10 Cleanliness
  • 199 reviews 8.3/10 Food
  • 143 reviews 6.7/10 Breakfast
  • 130 reviews 5.1/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Phuket