Novotel Phuket Vintage Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,764 reviews

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Description

Hotel extras

  • Stunning 2,000-square-metre swimming pool with daily activities

  • Kids stay for free, spacious family rooms ad kids club

  • A short stroll to the beach

  • Pamper yourself & your kids with our unique meals and drinks MyKids and MyGlass packages

  • Central location near shops, beach and nightlife

Our accommodation(s)

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Hotel location

Novotel Phuket Vintage Park Resort

89 Rat U Thit 200 Pee Rd, Patong Beach Kathu
83150 PHUKET
Thailand

GPS:7.898676, 98.300442

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

Enjoy a great experience from 6am to 10:30pm. You are served with freshly prepared meals, with a large choice of Asian and international specialties, and à la minute cooking. We bring European and Asian influences together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,764 reviews

TripAdvisor Rating  4.6/5  4,554 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Dmitrii K. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Anastasiia L. (. Families - Confirmed reviews ALL

Dear Ms. Anastasiia L., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, spacious swimming pool, delicious breakfasts, and the entertainment options we provide for children. It’s wonderful to know that these aspects contributed positively to your experience. However, we sincerely apologize for the shortcomings you encountered concerning room cleanliness. Please rest assured that we will address these issues with our cleaning team immediately to ensure a more thorough cleaning process is implemented moving forward. We hope you will consider staying with us again so that we can provide you with an improved experience that meets all your expectations. Thank you once again for sharing your thoughts. Warm regards, Novotel Phuket Vintage Family

Customer review rating 3.5/5

Edward B. Families - Confirmed reviews ALL

Dear Mr. Edward B., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are thrilled to hear that you found our reception, room service, and restaurant staff to be professional, kind, and accommodating during your four-day visit. It is always our goal to provide exceptional service and create a welcoming atmosphere for all our guests. However, we sincerely apologize for the disappointing experiences you encountered at our pool facilities. We appreciate you bringing this matter to our attention as it allows us an opportunity to address these issues directly with our team members involved. We will ensure that they receive additional training focused on customer service excellence moving forward. Thank you once again for sharing both your positive comments as well as areas where we can improve; it truly helps us enhance guest satisfaction moving forward. Warm Regards, Novotel Phuket Vintage Family

Great stay

Customer review rating 4.5/5

S. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Jade V. (. Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 1,287 reviews 9.6/10 Location
  • 1,340 reviews 7.2/10 Room
  • 1,597 reviews 8.5/10 Service
  • 12 reviews 9.8/10 WiFi
  • 1,137 reviews 9.6/10 Pool
  • 812 reviews 8.3/10 Breakfast
  • 653 reviews 6.9/10 Comfort
  • 557 reviews 7.5/10 Cleanliness

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