Novotel Phuket Vintage Park Resort 4 stars

The hotel is very nice, very comfy beds and kept nice and clean! Pool is huge with plenty of sun beds which is great… Drinks are a tad on the expensive side but there are plenty of bars/restaurants nearby to visit (we got half board with breakfast and dinner but went out for dinner most of the time to get a better atmosphere). The breakfast buffet is amazing the food and selection was great! The staff were lovely and thought it was a really nice touch that the management (Salsa in particular) made an effort to see how the guests were doing. Would definitely stay here again!

Lovely hotel, had the room with pool access and it was amazing, though the pool could’ve been a bit cleaner. Breakfast was good with a large selection, however the omelette section took ages to prepare our eggs and hence there was constantly a long queue. A lady called Salsa helped with everything from places to visit to getting rid of mosquitoes, all with a smile on her face! She goes out of her way to make sure the customers are comfortable and enjoying their stay at hotel. Will definitely visit again.

Nice hotel komplex in general; bathroom was very dirty, toilet smell was always all over the room. Though a deep clean was initiated, the dirt and smell was not reduced. This is not an acceptable Accor-standard. Breakfast was excellent - very good choice and service. Hotel staff was very friendly at all times.

Excellent hotel will be back

We enjoyed our 8 night holiday to the fullest. Points that excellent: Breakfast: a wonderful variety of Asian and European cuisines. We enjoyed the masala tea a lot and the change of menu. The highlights were the chocolate fountain, the creamy salad, the bread selection, the green curry, the chicken congee and the chickpea masala with small bhature. Rooms: the beds were large and extremely comfortable. The rooms were big and well decorated with original pieces based on Thai mythology. The rooms and bathrooms were spacious and provided enough cupboard space. The housekeeping staff did a perfect job every day on tidying and cleaning the room and bathroom. 1 downside was that the balconies were quite small, but with a good view of the pool. Location: close to the busy area of Patong and Patong beach. We walked around the area a lot which was convenient and fun. Having free parking was great as we ended up renting a car to get around to other places. Pool: the design and size of the pool allowed many guests the enjoy a swim without being in each others way . There were also plenty of beach chairs, so nobody was left without one. Some areas of improvement: English comprehension: In some instances the reception and restaurant staff had difficulty understanding us. Some additional training on English comprehension would be beneficial. Having noticed that there were many french and russian guests, signage or staff with those language skills could make their lives easier as they might not be advanced in english.