Novotel Phuket Vintage Park Resort 4 stars

Customer review rating (ALL Rating) 4.7/5 1,643 reviews

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Novotel Phuket Vintage Park Resort - Image 1
Novotel Phuket Vintage Park Resort - Image 2
Novotel Phuket Vintage Park Resort - Image 3
Novotel Phuket Vintage Park Resort - Image 4
89 Rat U Thit 200 Pee Rd, Patong Beach Kathu, 83150 PHUKET, Thailand

Description

Hotel extras

  • Stunning 2,000-square-metre swimming pool with daily activities

  • Kids stay for free, spacious family rooms ad kids club

  • Green key certification

  • Pamper yourself & your kids with our unique meals and drinks MyKids and MyGlass packages

  • A short stroll to the beach and Central location near shops, beach and nightlife

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior room, 2 Single Beds

Photo out of - Superior room, 2 Single Beds

Ideal for business or leisure, our 33 m² Superior Room features 2 Single Beds, satellite TV, mini fridge, safe, free WIFI access and pool view. Up to 2 adults and 2 children within existing bedding. Extra bed cannot be added to this room type.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Pool side
  • Most of the accommodation: Balcony
See availabilities

Embrace calm and comfort. Our 38 m² Deluxe Room is spacious and cosy, featuring 1 King Bed, Nespresso, satellite TV, mini fridge, safe, free WIFI, pool view, separated shower room and bathtub. Up to 2 adults and 2 children within existing bedding.

Max. number of persons
4
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Embrace calm and comfort. Our 38 m² Deluxe Room is spacious and cosy, featuring 2 Single Beds, satellite TV, mini fridge, safe, Nespresso, free WIFI, pool view, separated shower room and bathtub. Up to 2 adults and 2 children within existing bedding.

Max. number of persons
4
Area
From 38 m² / 409 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy our comfortable direct pool access room and a Jacuzzi. The room features 1 King Bed, Nespresso coffee machine, satellite Smart TV, mini fridge, safe, free WIFI, separated shower and bathtub. Up to 2 adults and 2 kids within existing beds.

  • Views:

    Pool side

Max. number of persons
4
Area
From 46 m² / 495 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The ultimate in freedom. Enjoy our comfortable direct pool access room and a Jacuzzi. The room features 2 Single Beds, satellite Smart TV, mini fridge, safe, free WIFI access, separated shower and bathtub. Up to 2 adults and 2 kids within existing beds.

  • Views:

    Pool side

Max. number of persons
4
Area
From 46 m² / 495 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Designed for families, this room includes separate rooms, one for the parents and one for children with their own Smart TV, Closet, Bathroom. Room also has Nespresso coffee machine. Room size is 45 m2. Up to 2 adults and 2 children.

  • Views:

    Pool side

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Bunk bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Phuket Vintage Park Resort

89 Rat U Thit 200 Pee Rd, Patong Beach Kathu
83150 PHUKET
Thailand

GPS:7.898676, 98.300442

Telephone
Fax +66 76 340 604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • HKT Additional charge
  • PHUKET INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 303 rooms
  • 2 rooms for people with reduced mobility
  • 56 connecting rooms
  • 303 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • French
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

5 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

The 2,000 sqm swimming pool

  • Outside
  • On site

In Balance

  • On site

Sports and leisure

Volleyball

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 9.843 ft
  • Parking for a week

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

THE SQUARE

Photo out of - THE SQUARE

Enjoy a great experience from 6am to 10:30pm. You are served with freshly prepared meals, with a large choice of Asian and international specialties, and à la minute cooking. We bring European and Asian influences together.

Cooking style
International
Capacity
175
Accessibility
Accessible service
89 Rat U Thit 200 Pee Rd, Patong Beach Kathu, 83150 Phuket, Thailand
Telephone +66 76 380 555
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Mastercard Parcelamento 5x
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy a great experience from 6am to 10:30pm. You are served with freshly prepared meals, with a large choice of Asian and international specialties, and à la minute cooking. We bring European and Asian influences together.

NIGHT BLOOMING LOBBY LOUNGE

Photo out of - NIGHT BLOOMING LOBBY LOUNGE

The bar provides a cosy ambience and serves sweet and savoury snacks as well as alcoholic and non alcoholic beverages.

Bar Type
LOBBY BAR
Capacity
35
Accessibility
Accessible service
Telephone +66 76 380 555
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Billiards/Snooker/Pool Table

Snacks facilities

  • Cold snacks
  • Hot snacks

The bar provides a cosy ambience and serves sweet and savoury snacks as well as alcoholic and non alcoholic beverages.

A buffet breakfast for all. Wide international selection depending on your tastes. If you are leaving the hotel early, a breakfast box can be arranged. Room service can be a option at an extra cost.

Relax and re energize through Novotel's many healthy options; In Balance fitness center, 2000 sqm swimming pool and various activities.

No visit to the tropical paradise of Phuket is complete without experiencing our In Balance Spa. Enjoy singles or couples massages, ranging from soft rubs to hard scrubs, cleansing your pores and reawakening your senses.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,643 reviews

Customer review rating 4.5/5

Ariel H. K. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Abdulla Y. A. A. (. Families - Confirmed reviews ALL

Dear Mr. A., Thank you so much for taking the time to share your feedback with us! It is wonderful to know that you appreciated our prime location, the cleanliness of the rooms, and especially the friendly attitude of our team. We always do our best to make our guests feel at home! Please be advised that dental kits are available upon request. Should you require one, kindly contact the Front Desk or Guest Services, and our team will promptly deliver it to your room. Warm Regards, Novotel Phuket Vintage Family

Customer review rating 5.0/5

Kahla H. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Krishna K. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Rajnita C. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Abdulla Y. A. A. (. Families - Confirmed reviews ALL

Perfect and i recommend ppl to get with them, my staying was 5 days so at all Good location, good staff attitude and helping , nice place and clean , cleaning room every day but with no small things in toilet (plastic cup, teeth brush and and ) but when i asked them they put for me but as A. rating is good at all.

Dear Mr. A., Thank you so much for taking the time to share your feedback with us! It is wonderful to know that you appreciated our prime location, the cleanliness of the rooms, and especially the friendly attitude of our team. We always do our best to make our guests feel at home! Please be advised that dental kits are available upon request. Should you require one, kindly contact the Front Desk or Guest Services, and our team will promptly deliver it to your room. Warm Regards, Novotel Phuket Vintage Family

Customer review rating 5.0/5

Kahla H. Couples - Confirmed reviews ALL

The staff went above and beyond to ensure we had an enjoyable stay from the pool bar staff to waiters and cleaners everyone was so friendly and inviting

Customer review rating 4.5/5

Krishna K. Families - Confirmed reviews ALL

We visited as a family and we were taken off by Novotel team. The pool is huge and they have a nice breakfast spread

Customer review rating 3.5/5

Rajnita C. Families - Confirmed reviews ALL

Good location, great service, restaurant was great for lunch and dinner as well. Would have been great if they had face towels and herbal tea (green tea or chamomile tea) in the room

Customer review rating 5.0/5

Bader A. (. Families - Confirmed reviews ALL

The room is clean and big room i love it so much sure I will come again

Dear Mr. Bader, Thank you so much for taking the time to share your feedback with us, We are delighted that our location served you so well during your visit. Being in such a convenient spot is something our guests often value, and we are glad it made your stay even more enjoyable and accessible. Knowing that you intend to visit us again is the highest compliment we could ever receive. Creating memorable and relaxing experiences for our guests is our top priority, and we cannot wait to have the opportunity to host you again in the future. Best regards, Novotel Phuket Vintage Family

Customer review rating 2.0/5

Varis A. Friends - Confirmed reviews ALL

The property is very well located apart from that the entire experience was a complete and utter dis-satisfaction. The staff is rude the management is non co-operative and they will try to rip you off in everyway possible. Not recommended at all.

Customer review rating 4.5/5

Jaide I. K. Families - Confirmed reviews ALL

A very pleasant and relaxing stay. All staff were very friendly. Highly recommend the pool access room.

Dear Ms. Jaide, Thank you very much for taking the time to share your feedback with us following your recent visit. We are absolutely thrilled to hear that you had such a pleasant and relaxing stay. We are also delighted that you enjoyed the pool access room and that you recommend it so highly. Having direct access to the water just steps from your patio is truly one of our favorite features, and we are so glad it added that extra touch of convenience and relaxation to your getaway. Best regards, Novotel Phuket Vintage Family

Customer review rating 4.0/5

Sarah R. (. Families - Confirmed reviews ALL

Quiet oasis away from the busy sts didn’t hear any noise at night. Music at pool was terrible and same everyday.

Customer review rating 2.0/5

Rohit B. Families - Confirmed reviews ALL

The service was not upto the mark. Room cleaning was done at 5 in the evening after reminding. Basic water bottles was not available and provided at time of check-out even after asking 2-3 times. Attendent at checkout was trying to ask money for laundry bag, whereas it is nowhere mentioned that taking laundry bag with us will be charged. The rate list provided by him didn't had any charge for laundry bag... but he was still trying to ask for money. Laundry bag is a basic amenities provided by all the hotels arround the world. Overall i am not happy with my stay in the hotel.

Customer review rating 4.5/5

Naomi J. Families - Confirmed reviews ALL

Stayed in a swim up room which was amazing. Pool was refreshing, breakfast was good, decent range and some dishes were changed every day. Activities for the kids, foam party a blast, it just would be better if they didn't constantly play doof doof music for it. Also some music around the pool would be great.

Customer review rating 3.5/5

Siong S. W. Families - Confirmed reviews ALL

wife got allergy with bed bugs

Customer review rating 3.5/5

S. M. S. N. A. (. Friends - Confirmed reviews ALL

The staff were friendly, welcoming and helpful, and our room was clean, ready and well prepared. Unfortunately, our five-night stay was significantly affected by a very large group staying at the hotel. The group frequently gathered in common areas, creating an uncomfortable environment, particularly for families. More concerning was the repeated unhygienic behavior I witnessed at the breakfast buffet, including guests eating with their hands, licking their fingers and then touching shared buffet utensils and food. I was disappointed by the lack of visible intervention from restaurant or hotel management. I understand that managing a large group can be challenging, but stronger supervision and enforcement of basic hygiene standards would have made a significant difference. Overall, the staff were good, but the management of this situation negatively affected my experience.

Customer review rating 4.5/5

Swati T. Solo - Confirmed reviews ALL

I had an amazing time at Novotel. The property is beautiful with a big pool area. The staff were absolutely amazing. I even tried their hair SPA and must admit, it was one of the best experiences.

Customer review rating 5.0/5

Md H. R. K. Families - Confirmed reviews ALL

It's was great to stay here. Nice clean rooms, staff are so polite and caring. Their swimming pool is amazing.

Customer review rating 4.5/5

Peter C. L. Couples - Confirmed reviews ALL

Very enjoyable

Customer review rating 4.5/5

Johan N. B. (. Friends - Confirmed reviews ALL

Vacation with colleagues, within walking distance to everything, big pool

Dear Mr. B., Thank you for taking the time to share your experience with us. We take pride in making sure our guests have a comfortable experience and it is great to hear that you enjoyed your stay.  We thank you again for your feedback and hope to welcome you back soon!  Warm Regards, Novotel Phuket Vintage Family

Customer review rating 5.0/5

Samantha R. D. Families - Confirmed reviews ALL

Absolutely beautiful accommodation. We stayed in a Family room so the kids had their own bedroom with bunk beds and private bathroom. Staff were extremely helpful and friendly. And the onsite spa was a wonderful experience for my young daughter and I 💕

Dear Mrs. D., Thank you for your wonderful feedback! We're thrilled to hear that you and your family enjoyed your stay with us. It’s great to know that the family room and amenities met your needs, and we’re glad our staff could assist you during your visit. We appreciate your kind words about the onsite spa experience as well. We hope to welcome you back for another memorable stay soon! Best regards, Novotel Phuket Vintage Family

Customer review rating 5.0/5

Sarah D. Families - Confirmed reviews ALL

We stayed for 10 nights foru daughter's 21st. We had the best time and they went above and beyond for her bday. Everyone was so friendly and helpful.

Dear Ms. Sarah Dowson, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you and your family enjoyed your stay, especially as you celebrated your daughter's 21st birthday. It warms our hearts to know that our team was able to go above and beyond to make her special day memorable. It’s wonderful to hear that you valued the option to change sheets and towels as needed; we believe this small step can contribute positively to our environment while enhancing guest comfort. We’re also delighted that Fadel made such a positive impression during breakfast. He is indeed a gem of our team, and we will be sure to pass along your compliments. It's always rewarding for us when our staff can create meaningful connections with guests. Warm Regards, Novotel Phuket Vintage Family

Customer review rating 4.0/5

Abdulaziz A. Families - Confirmed reviews ALL

Everything was good only the room service i prefer to make it 24 hours

Dear Mr. Abdulaziz, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our staff and the positive aspects of your experience. We extend our sincere apologies for any discomfort caused by our inquiries regarding the bathrobe. Our intention is to reconfirm details with our guests, not to imply any wrongdoing. If our questions have made you feel uncomfortable, we truly regret the inconvenience. Our primary objective is to ensure a memorable experience for all our guests, and we appreciate your understanding during the checkout process. Warm Regards, Novotel Phuket Vintage Family

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  • 1,501 reviews 8.7/10 Service
  • 15 reviews 10/10 WiFi
  • 976 reviews 9.5/10 Pool
  • 687 reviews 8.4/10 Breakfast
  • 576 reviews 7.1/10 Comfort
  • 499 reviews 7.7/10 Cleanliness

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