Dear Mr. Saeed, Thank you for taking the time to share your detailed feedback with us. We’re glad to know you enjoyed our location, modern rooms, and the service from our team. We’re truly sorry that the street noise affected your comfort during your stay. We understand how important a good night’s rest is, and we appreciate you highlighting this so clearly. Your feedback regarding the room’s sound insulation has been noted and will be shared with the relevant team. We’re also very happy to hear that Naan made your departure smooth and efficient. We’ll be sure to share your kind words with her! 🫶 Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay. Cheers, TRIBE Phuket Patong Collective

Dear Mr. B., Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations and apologize for the inconvenience you experienced. Our Front Office Manager has already been in direct contact with you regarding your concerns, and we appreciate you taking the time to bring these matters to our attention. Your feedback has been shared with the relevant teams for follow-up. We hope to have the opportunity to provide you with a much better experience in the future. TRIBE Phuket Patong Collective

Dear Justin W. T. K., Thank you very much for sharing your feedback with us. We are delighted to know that you had a comfortable stay and appreciated our friendly team, clean room, stylish décor, well-maintained air conditioning, and fresh bed linen and pillows. We also truly appreciate your comment regarding the towels. Your feedback has been shared with our Housekeeping team for their review, as we continue to improve the overall guest experience. Thank you again for choosing TRIBE Phuket Patong. We hope to welcome you back again soon and provide you with an even better stay next time.

Dear Richard S., Thank you very much for taking the time to share your detailed feedback. We are delighted to know that you had an overall good stay and especially appreciated the friendliness and professionalism of our team, the excellent breakfast buffet, and the comfort and amenities of your room. At the same time, we are sorry to hear that the road noise affected your ability to fully relax, particularly around the pool area, and that our location was not as convenient for your preferred activities as you had hoped. We truly appreciate your comments, as they help us better understand our guests’ experience and identify areas where we can continue to improve. Thank you again for highlighting both the positive aspects of your stay and the areas that could have been better. We hope to have the opportunity to welcome you back to TRIBE Phuket Patong and provide you with an even more enjoyable experience in the future.

Dear Gritchawat A., Thank you for sharing your feedback with us. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location, cozy room, comfortable bed, and the helpful service provided by our team. It is especially nice to know that you had such a good night’s sleep! We also appreciate your candid and creative comments regarding our lobby decoration. TRIBE embraces a bold, eclectic, and unconventional design style, but we completely understand that design is very personal and may not appeal to everyone. Your feedback is appreciated and will certainly be shared with our team. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to TRIBE Phuket Patong for another comfortable stay.

Dear Tareq H., Thank you for sharing your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. We sincerely apologize for the excessive noise you experienced and for the cleanliness concerns regarding your room. A comfortable and restful stay is extremely important to us, and we regret that we fell short on this occasion. Please rest assured that we take your comments seriously and will share them with our relevant teams for immediate review and improvement. Your feedback is valuable in helping us identify areas where we need to do better. We sincerely hope to have another opportunity to welcome you back and provide you with the comfortable and enjoyable experience you deserved.

Hi Deni, Wah, 100/100 dong! Makasih banget sudah sharing pengalaman dan kasih title “Best 4-star hotel on Patong” auto bikin TRIBE team senyum-senyum sendiri nih! 😎🤘 Senang banget dengar semuanya berjalan smooth, kamar bersih dan rapi, kasurnya nyaman, plus fasilitasnya juga mantap. Dan special shout-out buat Daniel! Saya pasti sampaikan apresiasi Deni ke Daniel hospitality-nya memang patut dicontoh! Oh iya, maaf banget ya waktu Deni stay kemarin saya tidak sempat menyapa langsung, Semoga next time kita ketemu dan bisa ngobrol langsung. Thanks juga sudah appreciate tim Reservation, welcome drink, dan overall ALL experience kamu. Feedback kamu soal sustainability kebetulan kami hotel flagship jadi masih dalam tahap diskusi 😎. Kalau next time ke Phuket lagi, jangan lupa balik ke TRIBE ya. See you next time 🤘 Cheers, Nur Aisah - Chacha Super Welcomer

Dear Mr. Kurt, Wow, what a fantastic review! 🖤 Thank you so much for sharing such detailed and thoughtful feedback about your stay at TRIBE Phuket Patong. We’re delighted to hear that you enjoyed the relaxed TRIBE vibe, breakfast, thoughtful little touches, and of course, the welcome-drink cocktails! We’ll make sure our mystery cocktail maestro gets the recognition he deserves, hopefully next time he’ll remember to wear his name tag! 😂 Your kind words about our team, especially Chacha, truly mean a lot to us. We’re also happy that our facilities and little details helped make your stay more comfortable and enjoyable. Thank you as well for the helpful tip regarding pool-facing rooms. We’ll definitely keep this in mind when assisting our future guests. It was lovely having you with us, and we hope you had a fantastic time exploring Phuket after your stay. Have fun on your trip, stay safe, and keep enjoying the journey! ✈️🌴 We’d love to welcome you back to TRIBE Phuket Patong for another round of good vibes and, hopefully, another cocktail or two! 🍸😉 TRIBE on! 🖤

Dear Zain H., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our beautiful hotel, food, and the amazing service from our team. 🌟 We’re especially happy that you had the chance to try the restaurant next door and loved it! Your kind recommendation means a lot to us. We look forward to welcoming you back to TRIBE Phuket Patong for another fantastic stay! 💛

Hi Gavin, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that your stay did not meet your expectations, particularly as an ALL Platinum member. We’re especially disappointed to see that the service, breakfast and overall experience fell short. Your comments regarding the breakfast offering and the communication of our halal concept are particularly important, and we’ll review how clearly this information is presented before guests arrive. We’ll also share your feedback with our team regarding the service during your stay, as this is certainly an area where we need to do better. We appreciate your honesty, Gavin. While we’re sorry that you would not currently choose to return, your feedback gives us a clear opportunity to improve. We hope we’ll have another opportunity in the future to provide you with the TRIBE experience you should expect from an Accor hotel. TRIBE Team

Dear unada A. H. H., Thank you so much for sharing your wonderful feedback! 😊 We’re delighted to hear that you enjoyed your stay and appreciated our modern, new hotel, delicious variety of HALAL breakfast options, and excellent value for money. Your kind words mean a lot to our team, and we look forward to welcoming you back to TRIBE Phuket Patong again soon! 💙

Hi Anthony, Thank you for taking the time to share such detailed feedback with us, and especially for recognizing our team with a 90/100 rating. We’re glad our people made a positive impression during your stay. We’re sorry, however, that several important parts of your experience fell short, particularly the breakfast offering and bathroom cleanliness. Your comments about the variety and balance of our breakfast selection are clear, and we’ll share them with our Food & Beverage team for review. We also take your comments regarding the bathroom cleanliness seriously and will reinforce our room inspection standards with the Housekeeping team. We’ve also noted your observation about towels being replaced despite being left for reuse. This is certainly something we need to improve to ensure our sustainability initiatives are reflected in the actual operation. Regarding our halal food concept, we understand that the current selection did not match your expectations. TRIBE Phuket Patong is designed around a halal food concept, and we appreciate your feedback on how we can provide greater variety within that framework and communicate the concept more clearly before arrival. Thank you again for your honest feedback, Anthony. We may not have won you over this time, but your comments give us some very practical homework — and we’ll take it seriously. 🤘 TRIBE Team

Thank you so much, Andrea, for the fantastic 10/10 review! 💛✨ We’re absolutely delighted to hear that you enjoyed our location, clean and comfortable rooms, and especially the warm service from our restaurant and bar teams. And yes… Chef Justin really is a legend! 😎👨‍🍳 We’ll make sure he knows he made your stay extra special. It was a pleasure having you and your family with us, and we hope to welcome you back to TRIBE Phuket Patong for another fabulous stay very soon! 🙌💙

Thank you so much, Hassan, for your amazing 10/10 review! 🙌✨ We’re absolutely delighted to hear that our team made your stay truly remarkable. From Front Office and Housekeeping to Food & Beverage, your kind words are a wonderful recognition of everyone’s effort. 💙 And knowing that you would recommend us and that every part of your stay scored 100/100… you’ve definitely made our team’s day! 😎🔥 We hope to welcome you and your family back to TRIBE Phuket Patong for another fantastic stay very soon! 🌴✨

Dear Yicong W., It was our pleasure to have you stay with us, and we hope to have the opportunity to welcome you back to TRIBE Phuket Patong for another enjoyable stay.

Dear Muhammad F. A. B. M. A., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our location convenient, with easy access to mini markets, bike rentals, and the surrounding area. We’re also pleased to know that you had a perfect experience with us. It was our pleasure to welcome you, and we look forward to seeing you again at TRIBE Phuket Patong.