Dear Ibrahim A., Thank you very much for your wonderful review. We are delighted to hear that you had an amazing stay and that our team made you feel warmly welcomed with their friendly and supportive service. It truly means a lot to know that you enjoyed your experience with us, and we are especially happy to hear that you would love to return. We look forward to welcoming you back to TRIBE Phuket Patong for another memorable stay.

Dear France J. C., Thank you very much for sharing your experience with us. We are especially pleased to hear that our cleaning team was able to assist you when you were stuck in the elevator. Your kind recognition will certainly be shared with the team. We are also delighted that you found our bartender friendly and enjoyed the hotel’s aesthetic design. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to TRIBE Phuket Patong again soon.

Dear Donnie M. L., Thank you very much for your wonderful feedback. We are delighted to hear that our team was always helpful and welcomed you with a smile throughout your stay. Your kind words mean a lot to us and will be happily shared with the team. We truly appreciate your support and look forward to welcoming you back to TRIBE Phuket Patong again soon.

Dear Mr. Qui, Thank you for sharing your detailed feedback with us. We’re truly sorry that the traffic noise affected your sleep and overall experience, especially as you are a light sleeper. We understand how important a quiet and comfortable room is for a good night’s rest. We’re glad to know you found our housekeeping team friendly, and that your check-in, cleanliness, and overall team experience were positive. Your comments regarding room noise, breakfast, and room comfort have been shared with the relevant teams for further review and improvement. We sincerely hope we’ll have the opportunity to provide you with a more comfortable and restful TRIBE experience in the future. Cheers, TRIBE Phuket Patong Collective

Dear Mr. Wu, Thank you for taking the time to share such detailed feedback with us. We’re pleased to know that you enjoyed the TRIBE design concept and appreciated the welcome decoration in your room. At the same time, we’re genuinely sorry that several details throughout your stay fell short of the level of care we aim to provide. The housekeeping concerns, room amenities, late check-out communication, and odour in the 2nd-floor public restroom are all valuable points, and we have shared them with the relevant teams for review and follow-up. We’re especially sorry about the confusion regarding your confirmed 2:00 PM late check-out. We understand how frustrating it must have been to receive a reminder to leave earlier, and this is something we need to improve in our internal communication and handover. As an ALL Accor+ Explorer Gold member, we also appreciate your feedback regarding recognition and your welcome amenity. Your comments will help us look more closely at the overall guest journey. Thank you again for highlighting both what you enjoyed and where we missed the mark. We hope we’ll have the opportunity to deliver the level of TRIBE experience you expected on a future stay. Cheers, TRIBE Phuket Patong Collective

Dear Olawale A. A., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, hotel amenities, and the excellent service provided by our team. A special thank you for recognizing Mimi at the bar and Pabi in the restaurant. We are very pleased to know that they made such a positive impression, and we will be sure to share your kind compliments with them. We also sincerely appreciate your feedback regarding the road traffic noise. We understand how this can affect the overall comfort of your stay, and your comments are valuable to us as we continue looking for ways to improve our guests’ experience. Thank you again for staying with us. We hope to have the pleasure of welcoming you back to TRIBE Phuket Patong in the future.

Dear N. K. N. Thank you very much for sharing such a wonderful review of your family stay with us. We are delighted to know that you had an enjoyable and memorable experience at TRIBE Phuket Patong, and that our Front Office team made you feel warmly welcomed from the moment you arrived. It is also wonderful to hear that you found your room clean, comfortable, and thoughtfully designed for your family. A very special thank you for recognizing Waew from our kitchen team. We are truly pleased to hear that her friendliness, dedication, and genuine service made such a positive difference to your stay. Your kind words will certainly be shared with her and the team. Thank you again for your generous compliments about our hospitality and service culture. It was a pleasure having your family with us, and we look forward to welcoming you back for another memorable stay in Phuket.

Dear Ian K. J., Thank you very much for your lovely feedback. We are delighted to hear that you enjoyed your room, especially the robes, and that our friendly team helped make your stay more enjoyable. We truly appreciate your kind words and hope to welcome you back to TRIBE Phuket Patong again soon.

Dear Denyz N., Wow!! thank you so much for this amazing and heartfelt review! ❤️ We are absolutely delighted to know that our TRIBE team made your stay so memorable. Your lovely words about our Front Office team, especially Tiny and Bew, truly mean a lot to us, and we will be very happy to share your appreciation with them. We are also thrilled to see your special shout-out to FIFAR! It is wonderful to know that her positive energy, kindness, and hospitality helped make your experience even more special. Creating good vibes, genuine connections, and memorable moments is exactly what we love to do at TRIBE, and your message has certainly made our team smile. Thank you again for all the love and support. We can’t wait to welcome you back for another fun and unforgettable stay at TRIBE Phuket Patong!

Dear Mr. Saeed, Thank you for taking the time to share your detailed feedback with us. We’re glad to know you enjoyed our location, modern rooms, and the service from our team. We’re truly sorry that the street noise affected your comfort during your stay. We understand how important a good night’s rest is, and we appreciate you highlighting this so clearly. Your feedback regarding the room’s sound insulation has been noted and will be shared with the relevant team. We’re also very happy to hear that Naan made your departure smooth and efficient. We’ll be sure to share your kind words with her! 🫶 Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay. Cheers, TRIBE Phuket Patong Collective

Dear Mr. B., Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations and apologize for the inconvenience you experienced. Our Front Office Manager has already been in direct contact with you regarding your concerns, and we appreciate you taking the time to bring these matters to our attention. Your feedback has been shared with the relevant teams for follow-up. We hope to have the opportunity to provide you with a much better experience in the future. TRIBE Phuket Patong Collective

Dear Justin W. T. K., Thank you very much for sharing your feedback with us. We are delighted to know that you had a comfortable stay and appreciated our friendly team, clean room, stylish décor, well-maintained air conditioning, and fresh bed linen and pillows. We also truly appreciate your comment regarding the towels. Your feedback has been shared with our Housekeeping team for their review, as we continue to improve the overall guest experience. Thank you again for choosing TRIBE Phuket Patong. We hope to welcome you back again soon and provide you with an even better stay next time.

Dear Richard S., Thank you very much for taking the time to share your detailed feedback. We are delighted to know that you had an overall good stay and especially appreciated the friendliness and professionalism of our team, the excellent breakfast buffet, and the comfort and amenities of your room. At the same time, we are sorry to hear that the road noise affected your ability to fully relax, particularly around the pool area, and that our location was not as convenient for your preferred activities as you had hoped. We truly appreciate your comments, as they help us better understand our guests’ experience and identify areas where we can continue to improve. Thank you again for highlighting both the positive aspects of your stay and the areas that could have been better. We hope to have the opportunity to welcome you back to TRIBE Phuket Patong and provide you with an even more enjoyable experience in the future.

Dear Gritchawat A., Thank you for sharing your feedback with us. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location, cozy room, comfortable bed, and the helpful service provided by our team. It is especially nice to know that you had such a good night’s sleep! We also appreciate your candid and creative comments regarding our lobby decoration. TRIBE embraces a bold, eclectic, and unconventional design style, but we completely understand that design is very personal and may not appeal to everyone. Your feedback is appreciated and will certainly be shared with our team. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to TRIBE Phuket Patong for another comfortable stay.