Mövenpick Myth Hotel Patong Phuket

Customer review rating (ALL Rating) 4.6/5 643 reviews

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Description

Hotel extras

  • Sino-Portuguese inspired Building

  • Sino-Portuguese inspired decoration

  • Outdoor Pool

  • Avida Spa

  • Located at walking distance from Patong Beach.

Our accommodation(s)

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Hotel location

Mövenpick Myth Hotel Patong Phuket

27/9 Rat U Thit 200 Pee Road, Patong Sub District, Kathu District
83150 PHUKET
Thailand

GPS:7.90275, 98.301389

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ATRIO

Atrio Restaurant offers an opulent breakfast buffet range of dishes, as well as a delectable lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  643 reviews

TripAdvisor Rating  4.5/5  536 reviews

Certificate of excellence 2023

Unfortunately not a good experience for me.

Customer review rating 2.5/5

Ronny M. Friends - Confirmed reviews ALL

Start with check-in: the experience was bad, I booked the room directly from the hotel site, and as part of the policy, in check in time I was asked for the credit card was used for booking, to charge 1 Thai bath as proof of payment, you wasn't able to charge my card (I don't know why?!) at all other hotels I stay in Thailand it worked perfectly, and then I was told that my booking going to canceled and I need to pay again by credit card or cash!, to the cancellation money I'm waiting until now, the refund not reflected yet! More then that, I needed to say bye bye to my cash money to pay the room again. I stay in room with direct pool access, the room is nice, well clean. The bed was great, and overall it's giving all what needs for a good stay. However, when I get to the jacuzzi connected to the pool, (room pool access) I start to feel uncomfortable on my skin, then suddenly big amount of rust, start to come out of the jacuzzi and from there to the pool. I went out the pool and informed your staff. someone come right away, and she take some photos, I never heard from you since then! Nothing done, no action, no apologize, nothing! 100% ignoring. Even things as that might happen (even it's shouldn't) the hotel need to make some actions about the incident and take responsibility. - Needless to say, I did not swim in the pool during my entire stay Overall, the hotel is nice, excellent location, good for families with kids. The shower big and comfortable. But my experience was disappointing! Sorry Mövenpick , not good experience for me this time!

Friendly staff and great location.

Customer review rating 5.0/5

Gary S. Families - Confirmed reviews ALL

It was great to stay in your hotel everything was great except the policy around pool and beach towels. It was a bit draconian and the threat of a THB500 fine for losing a towel was over the top. The pool towels were about 10 years old and the beach towels were fleece blankets that didn't dry you, neither would have been worth THB500!

Dear Gary S., We would like to thank you for your recent stay with us and your honest review. We noted well your feedback on the towels and we will definitely look into this. Please kindly accept our apologies for any inconveniences. We highly appreciate your observations on our team members, such as cleaners, porters and security team; your feedback will be shared with the team. Thank you once again. We look forward to welcoming you back soon. Best regards, Tikhon Strekalovskiy Rooms Division Manager

Very good hotel

Customer review rating 4.5/5

Vlad Couples - Confirmed reviews ALL

Good location, very good breakfast, friendly staff, good size of rooms.

Dear Vladislav G., Thank you for sharing your positive experience with us. We are glad to hear that you appreciated our hotel's convenient location, delicious breakfast, friendly staff, and spacious rooms. At the same time, we are saddened to learn that we did not meet your expectations when it came down to cleanliness. We already shared your feedback with our Executive Housekeeper to continue providing unparalleled service to our guests. Thank you very much for your review. We will look forward to welcoming you back soon. Best regards, Tikhon Strekalovskiy Rooms Division Manager

Good stay and beautiful hotel

Customer review rating 5.0/5

Mary Couples - Confirmed reviews ALL

We arrived early and had been granted early check in , the room was so clean and staff had took our request and decorate the room for my husbands birthday manager Mikki has made all these possible for us thank you. Breakfast was buffet and plenty of choices free flowing coffee and cooking station The bed was so huge can fit 3 people Overall satisfied with staff , amenities and cleanliness will def go back

Dear Mary, On behalf the entire team of Movenpick Myth Hotel, I would like to thank you for taking your time to leave this feedback. It is amazing to hear that you enjoyed your stay with us. We are glad to hear that Mikki was there for you to accommodate your needs; she was happy to read your warm comments. Also, it gives us pleasure to know that you appreciated our breakfast, our large beds, staff, amenities and cleanliness. It means a lot to us. Thank you once again. We will look forward to welcoming you back. Best regards, Tikhon Strekalovskiy Rooms Division Manager

Beautiful hotel and location

Customer review rating 5.0/5

Anesh G. Couples - Confirmed reviews ALL

10 out of 10

Dear Anesh G., Thank you for your positive review of Mövenpick Myth Hotel Patong Phuket. It is great to hear that you appreciated our hotel, and gave us 10 out of 10. Please rest assured that it means a lot to us. Also, we sincerely hope that you had a chance to explore all outlets and experience them to the fullest. We hope to see you again soon. Best regards, Tikhon Strekalovskiy Rooms Division Manager

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Other web-users rate our hotel

  • 675 reviews 9/10 Location
  • 1,417 reviews 9/10 Room
  • 1,388 reviews 8.7/10 Service
  • 10 reviews 9.6/10 WiFi
  • 760 reviews 9.2/10 Comfort
  • 731 reviews 8.8/10 Cleanliness
  • 613 reviews 9.2/10 Vibe
  • 602 reviews 8.7/10 Food

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