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ibis Phuket Patong Hotel 3 stars

TripAdvisor rating 3.5/5 1,770 reviews
ibis Phuket Patong
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Hotel extras

  • Patong nightlife is close by, but not too close to be noisy

  • The trendy refurbished Superior Rooms and lobby for a relaxing atmosphere

  • Easily reached by local transport

  • The perfect base to explore the island's highlights

  • Walking distance to Patong beach, night market, and Jung Ceylon lifestyle mall

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 1pet up to 10Kg. is allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Golf course 18 holes (Nearby)
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Phuket Patong

10 Chalermphrakiat Road
Kathu District
Patong
83150
phuket
thailand

Tel: +6626592888

Fax: (+66)2/6592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT BUS ROUTE 8411 :   8411 PATONG

  • By plane

    PHUKET INTL At 45km / 27.96 miles

GPS :7.902177, 98.299751

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room, 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Family Room 1 Double And 1 Bunk Bed

  • Max. number of persons: 4
  • Area: From 31m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

TASTE RESTAURANT

Type of cuisine: Thematic cuisine

Photo non contractuelle / Strictly non binding

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination !

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 53 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Phuket Patong

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,682 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,770 reviews

Nice hotel

Customer review rating 4.2/5

Jas Families - 28/11/2019 Confirmed reviews ALL

Nice pool and lobby and rooms located on the quiet end of patong beach. Rooms were nice. Only wish pool was open a little longer and I could get accor member points for staying in an accor hotel but my booking was done on booking.com

Dear Jasmine K., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback regarding our hotel location, room, lobby and pool were nice. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured your comments were shared with the team as we always look for ways to enhance our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

Excellent

Customer review rating 4.2/5

Nilesh G. S. Families - 27/11/2019 Confirmed reviews ALL

It was the good experience. Services were prompt ...

Dear Gajanan Pratap S., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback and great to hear that you has a great experience during stay with our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

GOOD VALUE HOTEL

TripAdvisor rating 3.5/5

Mikeshanghai Couples - 26/11/2019 TripAdvisor review

For five years when in Phuket I stay at this hotel. It provides the usual Ibis standards but also includes a small balcony to the rooms. Last year I thought the hotel could use a makeover and this is now in progress. The foyer is much improved and some rooms have been updated, not a big difference, but better. The staff are always friendly and helpful.

Dear Mikeshanghai, Thank you for taking the time to share your experience. We are delighted to read that in overall you found our hotel to be value for money as per economy hotel brand concept and that our friendly staff made it a success. Rest assured your comments were shared with the team as we always look for ways to enhance our services. Thank you again for your comments; we would be delighted to welcome you back in the near future. Sincerely, Boonruang Thaithong

Amazingly small rooms with little or no space for luggage

Customer review rating 4.2/5

Ankit V. Couples - 19/11/2019 Confirmed reviews ALL

It was a 4 night stay at Ibis. There were very few options for Vegetarians at the breakfast buffet. Even though there are plenty of Indians that come to Phuket, but somehow nobody seems to care about Vegans. I was carrying some ready to eat vegetarian stuff which needs Microwave to be ready. While I was denied to owen it, They only allowed to put it inside boiling water which could not serve the purpose. Hotel Location is nice. Plenty of Indian restaurant nearby. Overall a decent stay in terms of location, but room and service wise I am not satisfied

Dear Ankit V., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations regarding our breakfast, room and services; please allow me to express my sincerest apologies. We would like to inform you that our breakfast are serving with basic American breakfast and Thai food as per ibis brand standard, Rest assured your comments were share to the team as we always look for way to enhance our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager

It was ok

Customer review rating 4.2/5

Aakash A. Couples - 17/11/2019 Confirmed reviews ALL

There are many Indian tourists visiting Phuket everyday, the hotel should at least have one staff who understands INDIAN language. And vegetarian options in food was missing. Location of the hotel really good and very helpful staff.

Dear Akash A., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations regarding our breakfast arrangement; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager

Good budget hotel to stay

Customer review rating 4.2/5

Mahendra M. Friends - 15/11/2019 Confirmed reviews ALL

Good hotel, but have to provide room service as one have to do all work while ordering any item... And also in breakfast have to provide some Indian menu like poha, Shira ,upama, etc..as many of Indians stay at hotel as I observed..

Dear Mahendra Shantaram S., Thank you for taking time to share your experience. We are delighted to read that you enjoyed our economy hotel concept brand. Rest assured your comments were shared with the team as we always look for ways to enhance our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager
Customer review rating 4.2/5

Anonymous Friends - 14/11/2019 Confirmed reviews ALL

It was good - room was clean n comfortable to be in. The only thing I didn’t like was I can’t draw the blinds as it was within view of next building.

Dear Seow Eng Alicia C., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. We are delight to read that you are enjoyed stay with us and mentioning room cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

Mrs Annette H.

Customer review rating 4.2/5

Anonymous Couples - 07/11/2019 Confirmed reviews ALL

The room was very disappointing, the breakfast was poor and vetted towards your Indian customers, with no thought or consideration for the other guests.

Dear Raymond H. Holley, Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations regarding the room and brekfast; please allow me to express my sincerest apologies. We would like to inform you that as we are international brand, we are providing breakfast base on American style with Asian food as depend on occupied guest in each period. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager

A satisfactory first stay

Customer review rating 4.2/5

Jason O. Couples - 04/11/2019 Confirmed reviews ALL

A happy stay

Dear Jason o., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ฺBoonruang Thaithong Operation Manager

it was so fantastic

Customer review rating 4.2/5

K. C. J. Solo - 01/11/2019 Confirmed reviews ALL

kindness staffs and clean room are very good

Dear Chongjun K., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. We are delighted to see that you enjoyed your stay in our hotel and that our kindness staff made it a success. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager
Customer review rating 4.2/5

Anonymous Couples - 01/11/2019 Confirmed reviews ALL

Breakfast needs to improve not much selection same food day by day

Dear Anthony L., Thank you very much for your time to share your experience at ibis Phuket Patong, We are thank you for your mentioning the selection of breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to serving you again in the near future. Sincerely, Boonruang Thaithong Operation Manager

I would totally recommend!

Customer review rating 4.2/5

Emir H. Solo - 31/10/2019 Confirmed reviews ALL

I'd never go wrong with Ibis. This one in Patong is recommended for the price, facility, location, and services. Room is a bit small, but the way it designed is smart. There's enough space for your stuff and you can put your luggage under the bed or couch to make some room. My only issue is the breakfast buffet - taste a bit bland and less variety. However, the food and drinks which is offered from the menu are delicious! Also kudos to Miguel and Aww for their great services. Both of them are super attentive for every customers including myself. Definitely will go back if I visit Patong again. Thanks Ibis Patong team!

Dear Emir H., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. We are delighted that in overall you found our hotel to be value for money and enjoyed our economy concept hotel brand. Rest assured your comments were shared with the team as we always look for ways to enhance our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

Pathetic service

Customer review rating 4.2/5

Srinanda D. Couples - 30/10/2019 Confirmed reviews ALL

Hopeless and pathetic service. Room which was provided, was small and there is no such good balcony view. In overall, the hotel and service is pathetic compared to ibis styles.

Dear Srinanda d., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations regarding services and hotel room size; please allow me to express my sincerest apologies. We would like to inform you that our rooms are designed in an efficient manner for the everyday traveler. Indeed our rooms efficient in size however this size meet the ibis standard offered around the world. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager

OK

Customer review rating 4.2/5

Ryan Friends - 29/10/2019 Confirmed reviews ALL

good choice for the price and location.

Dear Yujia L., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. Thank you for mentioning the strategy location and value for money. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

nice experience

Customer review rating 4.2/5

Kamal Couples - 25/10/2019 Confirmed reviews ALL

made my holiday memorable

Dear Kamal, Thank you for your taking time to share your experience. We are delighted to see that you are enjoyed stay with us and found that our hotel made you very good memorable and nice experience. I will share your comments with our team, it will serve as an encouragement to all that their hard work makes a difference in guest stay. We look forward to welcoming you back in the near future. Sincerely, Boonruang Thaithong Operation Manager

good hotel with good customer service

Customer review rating 4.2/5

Karthik J. Friends - 23/10/2019 Confirmed reviews ALL

was taken care of well by the team, will definitely return

Dear Karthik J., Thank you for your time to sharing your experience. We are delighted that you are enjoyed stay with us and that our staff made it a success. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

Pleasant

Customer review rating 4.2/5

Jamie Solo - 16/10/2019 Confirmed reviews ALL

It was what I was after, I didn't want anything huge and I was on a budget. This fitted perfectly

Dear Jamie H., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. We are delighted to read that in overall you found our hotel to be value for money and our team made your holidays perfectly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

Mr

Customer review rating 4.2/5

Mr Couples - 16/10/2019 Confirmed reviews ALL

Very unexciting this ibis hotel isn’t my expectation of a Accor hotel.

Dear Adam D., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager

Hotel

TripAdvisor rating 3.5/5

steverisebrow Solo travel - 09/10/2019 TripAdvisor review

Hotel at northern end of resort but only 5 minute walk to resort centre. Hotel looks ok from outside but nothing special. Reception area was fine and the pool area was very nice with plenty of beds to relax. Rooms look like they have had a lot of usage, and were looking somewhat worn and tired.

Dear steverisebrow, Warm Greetings from ibis Phuket Patong! We would like to thank you for staying with us at ibis Phuket Patong, and for taking time to write these valuable comments. Thank you for mentioning strategic location and swimming pool. Rest assured your comments were share to the team as we always look for way to enhance our service. We are looking forward to welcoming you back again in the near future. Sincerely, Boonruang T.

Not a pleasant stay

Customer review rating 4.2/5

Sharvind V. Friends - 08/10/2019 Confirmed reviews ALL

Stayed in ibis patong for 3 nights. No toiletries were provided. Pillows were inadequate. I requested pillow from the receptionist and they mentioned the housekeeping is closed. That's totally an inexcusable reason. The breakfast cause me food poisoning on the final day and the food was not replenished. At 10am , almost all the food were finished. I'm never staying in any ibis ever again.

Dear Sharvind V. G., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations toiletries and breakfast ; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager
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