ibis Phuket Patong 3 stars

Customer review rating (ALL Rating) 4.1/5 169 reviews

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10 Chalermphrakiat Road, Kathu District, Patong, 83150 PHUKET, Thailand

Description

Hotel extras

  • "Patong nightlife is nearby, but not too close to be noisy

  • "Refurbished Superior Rooms & relaxing lobby atmosphere

  • "Easily reached by local transport

  • "The perfect base to explore the island's highlights

  • "Walk to Patong beach & Jung Ceylon lifestyle mall

Our accommodation(s)

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Hotel location

ibis Phuket Patong

10 Chalermphrakiat Road, Kathu District, Patong
83150 PHUKET
Thailand

GPS:7.902177, 98.299751

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  169 reviews

TripAdvisor Rating  3.8/5  2,010 reviews

Certificate of excellence 2025

First visit at the hotel

TripAdvisor rating 5.0/5

Владимир Б TripAdvisor review

Its a very nice hotel, friendly and beautiful, clean. The personnel's very helpful, lady Faii helpled us a lot after our arrival.

Dear _K6142HD, Thank you very much for choosing our hotel for your first visit and for sharing your lovely feedback. It is a pleasure to hear that the overall atmosphere and cleanliness of the hotel met your expectations. Your kind words about our team are truly appreciated, and we will be sure to share your special mention with Khun Faii, who will be very happy to know she made a positive impression on your stay. We hope to have the pleasure of welcoming you back again in the near future. Sincerely, Farouk Zourdani

Sai is very nice. And she helpful me about everything at here. Good service. And near by paying beach. Thank for every t

TripAdvisor rating 5.0/5

Freedom25349589033 TripAdvisor review

Sai is very nice. And she helpful me about everything at here. Good service. And near by paying beach. Thank for every ting.

Dear Valued guest, Thank you very much for your kind feedback. We are delighted to hear that Khun Sai provided you with helpful and friendly service during your stay. Your appreciation will certainly be shared with her as encouragement. We are also pleased that you enjoyed our service and the hotel’s convenient location within walking distance of Patong Beach. We truly appreciate your support and hope to welcome you back again in the near future. Sincerely, Farouk Zourdani

Customer review rating 0.5/5

Bharat P. C. Friends - Confirmed reviews ALL

Very bad experience, they are racist towards indian community. Sad to see this happening with a gold member I also asked them to use my Accor points for payment, but still they debited the money from credit card. Shit experience.

Dear Bharat P. C., Thank you for sharing your feedback. We are very surprised and concerned to read your comments, particularly regarding discrimination. Please be assured that we have never encountered such issues at our hotel, and we strictly uphold values of respect, inclusion, and equal treatment for all guests, without exception. Following an internal review with the management team, we would like to clarify the situation regarding payment using loyalty points. At the time of check-out, you were already running late and requested that the amount be settled using points. As the stay had already been paid, the team clearly explained that the required procedure would take some time. However, you indicated that you did not have sufficient time to proceed and subsequently left the hotel. Following this, we have contacted the Accor team to seek guidance on alternative solutions, as the booking had already been checked out in our system. We will keep you informed as soon as we receive further updates. Regarding breakfast, we were equally surprised by this comment. At check-in, for a total of seven rooms, our team clearly explained that breakfast was included for only three rooms. The remaining rooms were confirmed as room only bookings without breakfast. Despite this clarification, a complaint was raised stating that breakfast should be included for all rooms, which was not the case, therefore, additional payment was requested accordingly. We regret that your experience did not meet your expectations and remain committed to handling this matter in a transparent and appropriate manner. Sincerely, Farouk Zourdani General Manager

Customer review rating 3.5/5

Hitesh K. R. C. D. Friends - Confirmed reviews ALL

Good

Dear Hitesh K. , Thank you for your feedback. We appreciate your positive remarks and are pleased you had a satisfactory experience. Your insights are valuable as we strive to enhance our services continuously. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Worth every penny unless the false claims

TripAdvisor rating 5.0/5

Epirahs TripAdvisor review

My experience with ibis Patong Phuket has been very positive, even extending beyond the stay itself. I accidentally left some personal belongings behind, and the hotel kept them safely until I received them later. This reflects the team’s honesty, organization, and genuine care for their guests. I’ve seen some online comments raising concerns or misunderstandings, but based on my own experience, the staff were professional, transparent, and helpful. Different experiences can happen anywhere, and clear communication often goes a long way in resolving situations. Overall, the hotel offers a comfortable stay in a great location, supported by a reliable and attentive team. A special thank you to Thitayaporn Meesakul, Front Office Manager, who personally took charge of arranging and following up on my left items — her professionalism and efficiency truly stood out. I would happily stay here again and recommend it to others visiting Phuket.

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Other web-users rate our hotel

  • 1,209 reviews 9.6/10 Location
  • 1,467 reviews 5.5/10 Room
  • 3,390 reviews 9.3/10 Service
  • 26 reviews 7.7/10 WiFi
  • 1,211 reviews 9/10 Breakfast
  • 754 reviews 2.8/10 Comfort
  • 651 reviews 6.9/10 Cleanliness
  • 321 reviews 8.3/10 Pool

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