ibis Phuket Patong 3 stars

Customer review rating (ALL Rating) 4.2/5 196 reviews

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10 Chalermphrakiat Road, Kathu District, Patong, 83150 PHUKET, Thailand

Description

Hotel extras

  • "Patong nightlife is nearby, but not too close to be noisy

  • "Refurbished Superior Rooms & relaxing lobby atmosphere

  • "Easily reached by local transport

  • "The perfect base to explore the island's highlights

  • "Walk to Patong beach & Jung Ceylon lifestyle mall

Our accommodation(s)

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Hotel location

ibis Phuket Patong

10 Chalermphrakiat Road, Kathu District, Patong
83150 PHUKET
Thailand

GPS:7.902177, 98.299751

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  196 reviews

Customer review rating 5.0/5

Craig J. P. Solo - Confirmed reviews ALL

Stayed here on multiple occasions. The location is perfect to walk around Patong. All the staff is very friendly and helpful. Will definitely stay here again

Dear Craig, Thank you for taking the time to post your review. We are delighted to hear that you enjoyed our location and found our staff friendly and helpful. It’s wonderful to know that you’ve chosen to stay with us on multiple occasions, and we truly appreciate your loyalty. I have shared your kudos with all the team members involved. We look forward to welcoming you back to our hotel in the near future. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Customer review rating 4.5/5

Jijimon K. M. Friends - Confirmed reviews ALL

staff was cordial, and breakfast good service.

Dear Jijimon, Thank you very much for your kind feedback. We are delighted to hear that you had an amazing stay and enjoyed our location, as well as our breakfast and service. It is also wonderful to know that you found our team cordial and welcoming. Your kind words will be shared with our staff. We look forward to welcoming you back again soon. Ibis Phuket Patong Sincerely, Rawadee Thongkaw

Customer review rating 0.5/5

Bharat P. C. Friends - Confirmed reviews ALL

Very bad experience, they are racist towards indian community. Sad to see this happening with a gold member I also asked them to use my Accor points for payment, but still they debited the money from credit card. Shit experience.

Dear Bharat P. C., Thank you for sharing your feedback. We are very surprised and concerned to read your comments, particularly regarding discrimination. Please be assured that we have never encountered such issues at our hotel, and we strictly uphold values of respect, inclusion, and equal treatment for all guests, without exception. Following an internal review with the management team, we would like to clarify the situation regarding payment using loyalty points. At the time of check-out, you were already running late and requested that the amount be settled using points. As the stay had already been paid, the team clearly explained that the required procedure would take some time. However, you indicated that you did not have sufficient time to proceed and subsequently left the hotel. Following this, we have contacted the Accor team to seek guidance on alternative solutions, as the booking had already been checked out in our system. We will keep you informed as soon as we receive further updates. Regarding breakfast, we were equally surprised by this comment. At check-in, for a total of seven rooms, our team clearly explained that breakfast was included for only three rooms. The remaining rooms were confirmed as room only bookings without breakfast. Despite this clarification, a complaint was raised stating that breakfast should be included for all rooms, which was not the case, therefore, additional payment was requested accordingly. We regret that your experience did not meet your expectations and remain committed to handling this matter in a transparent and appropriate manner. Sincerely, Farouk Zourdani General Manager

Customer review rating 3.5/5

Hitesh K. R. C. D. Friends - Confirmed reviews ALL

Good

Dear Hitesh K. , Thank you for your feedback. We appreciate your positive remarks and are pleased you had a satisfactory experience. Your insights are valuable as we strive to enhance our services continuously. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Customer review rating 5.0/5

Amar S. J. Solo - Confirmed reviews ALL

the hotel’s location is great easy access to the beach and night life areas. Rooms are comfortable and spacious for a single traveller or even for a couple. Amenities are great all you need.

Dear Amar S. J., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and the comfort of our rooms. We look forward to welcoming you back to our hotel in the near future. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Other web-users rate our hotel

  • 1,208 reviews 9.6/10 Location
  • 1,434 reviews 5.7/10 Room
  • 3,624 reviews 9.4/10 Service
  • 51 reviews 9.4/10 WiFi
  • 1,351 reviews 9.3/10 Breakfast
  • 733 reviews 2.9/10 Comfort
  • 650 reviews 7.3/10 Cleanliness
  • 567 reviews 8.8/10 Food

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