ibis Phuket Patong 3 stars

Customer review rating (ALL Rating) 4.0/5 144 reviews

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Description

Hotel extras

  • "Patong nightlife is nearby, but not too close to be noisy

  • "Refurbished Superior Rooms & relaxing lobby atmosphere

  • "Easily reached by local transport

  • "The perfect base to explore the island's highlights

  • "Walk to Patong beach & Jung Ceylon lifestyle mall

Our accommodation(s)

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Hotel location

ibis Phuket Patong

10 Chalermphrakiat Road, Kathu District, Patong
83150 PHUKET
Thailand

GPS:7.902177, 98.299751

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  144 reviews

TripAdvisor Rating  3.8/5  2,005 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Konrad R. D. Couples - Confirmed reviews ALL

All in all very good

Customer review rating 4.5/5

Rochele E. Solo - Confirmed reviews ALL

I love the location of this hotel walking distance to beach area, shops all around and the staff are very welcoming and helpful from Reception, Housekeeping who does daily clean up and even Engineering at middle of the night when i had an issue with the door attended the request, kudos to this team truly satisfied with the guest service attention. Definitely this Hotel is a Gem to Patong area😍😍

Dear Rochele, Thank you for taking the time to post your review . We are delighted to hear that you enjoyed our convenient location and the friendly, attentive service provided by our team. We look forward to welcoming you back to our hotel in the near future. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Customer review rating 3.0/5

Daniel E. L. Solo - Confirmed reviews ALL

room is very humid despite air conditioner, everything including sheets are noticeably damp. still the room was clean and functional despite being very small - no desk. breakfast is not so good, very basic with no healthy options. staff is very kind and nice as most thai people are. pool is big. worst part is that Patong is so noisy and this bleeds into the rooms as well as bright lights from outside bleeds onto the room too. short walk to the beach however no sidewalk with noisy motorbikes buzzing by making it dangerous

Dear Daniel E., Thank you for sharing your feedback with us. We are glad you appreciated our convenient location near the beach, pool and friendly staff. We regret to hear that your experience did not meet expectations, particularly regarding the condition of the rooms. Your concerns about the humidity, bedding, and ventilation have been noted, and we will address them with our team to ensure these issues are thoroughly investigated and rectified. We look forward to welcoming you back to our hotel in the near future. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Customer review rating 1.0/5

Gary A. B. Couples - Confirmed reviews ALL

I stupidly assumed it would be a similar standard to the ones I’ve used before and I’ve used a lot not just in uk also in Brisbane Australia Ibis Patong is dated , dirty , room had a smell of drainage, the room itself was grubby I’d sack your cleaners , glass in mirror in bathroom hadn’t been cleaned Grout was mouldy , balcony door was hit and miss if it shut , cheap plastic shower was rotting away The noise doors constantly banging , all night bars across road , we had the joy of a road facing room , most of seating in reception area is heavily stained dread to think what it is And it’s obviously guest friendly with all young girls coming and going

Dear Gary A. B., Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Please note that during your stay, we did not receive any report or concern regarding these issues. Our team would have been happy to take immediate action to rectify the situation and make your stay more comfortable. Rest assured, your comments have been shared with the concerned departments to take necessary corrective actions and improve our services and facilities. We do hope you will allow us another opportunity to better serve you in the future. Sincerely, Rawadee Thongkaw

Customer review rating 4.5/5

Anup R. S. Families - Confirmed reviews ALL

Had a comfortable stay with family of 5, hotel staff gave us an interconnecting room with accessible washroom which was must required for my mother in law who was not able to walk more steps and required wheelchair assistance. Staff was kind, courteous and welcoming throughout our stay. Highly recommend to all families with kids and elderly. In room service was quick and efficient. Will visit once again whenever I am coming back. Good job team Ibis Patong Phuket.

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Other web-users rate our hotel

  • 1,211 reviews 9.6/10 Location
  • 1,471 reviews 5.4/10 Room
  • 3,250 reviews 9.1/10 Service
  • 23 reviews 7.1/10 WiFi
  • 1,175 reviews 8.9/10 Breakfast
  • 761 reviews 2.7/10 Comfort
  • 639 reviews 6.8/10 Cleanliness
  • 312 reviews 8.6/10 Pool

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