ibis Phuket Patong 3 stars

Customer review rating (ALL Rating) 4.1/5 179 reviews

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ibis Phuket Patong - Image 1
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10 Chalermphrakiat Road, Kathu District, Patong, 83150 PHUKET, Thailand

Description

Hotel extras

  • "Patong nightlife is nearby, but not too close to be noisy

  • "Refurbished Superior Rooms & relaxing lobby atmosphere

  • "Easily reached by local transport

  • "The perfect base to explore the island's highlights

  • "Walk to Patong beach & Jung Ceylon lifestyle mall

Our accommodation(s)

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Hotel location

ibis Phuket Patong

10 Chalermphrakiat Road, Kathu District, Patong
83150 PHUKET
Thailand

GPS:7.902177, 98.299751

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  179 reviews

Customer review rating 0.5/5

Bharat P. C. Friends - Confirmed reviews ALL

Very bad experience, they are racist towards indian community. Sad to see this happening with a gold member I also asked them to use my Accor points for payment, but still they debited the money from credit card. Shit experience.

Dear Bharat P. C., Thank you for sharing your feedback. We are very surprised and concerned to read your comments, particularly regarding discrimination. Please be assured that we have never encountered such issues at our hotel, and we strictly uphold values of respect, inclusion, and equal treatment for all guests, without exception. Following an internal review with the management team, we would like to clarify the situation regarding payment using loyalty points. At the time of check-out, you were already running late and requested that the amount be settled using points. As the stay had already been paid, the team clearly explained that the required procedure would take some time. However, you indicated that you did not have sufficient time to proceed and subsequently left the hotel. Following this, we have contacted the Accor team to seek guidance on alternative solutions, as the booking had already been checked out in our system. We will keep you informed as soon as we receive further updates. Regarding breakfast, we were equally surprised by this comment. At check-in, for a total of seven rooms, our team clearly explained that breakfast was included for only three rooms. The remaining rooms were confirmed as room only bookings without breakfast. Despite this clarification, a complaint was raised stating that breakfast should be included for all rooms, which was not the case, therefore, additional payment was requested accordingly. We regret that your experience did not meet your expectations and remain committed to handling this matter in a transparent and appropriate manner. Sincerely, Farouk Zourdani General Manager

Customer review rating 3.5/5

Hitesh K. R. C. D. Friends - Confirmed reviews ALL

Good

Dear Hitesh K. , Thank you for your feedback. We appreciate your positive remarks and are pleased you had a satisfactory experience. Your insights are valuable as we strive to enhance our services continuously. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Customer review rating 5.0/5

Amar S. J. Solo - Confirmed reviews ALL

the hotel’s location is great easy access to the beach and night life areas. Rooms are comfortable and spacious for a single traveller or even for a couple. Amenities are great all you need.

Dear Amar S. J., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and the comfort of our rooms. We look forward to welcoming you back to our hotel in the near future. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Customer review rating 5.0/5

Rakash N. Solo - Confirmed reviews ALL

Great experience during my time at your hotel a few weeks ago. Hotels close proximity to the beach, shops and clubs definitely gives it the advantage. Combined with a great team, made it that extra memorable for me.

Dear Rakash N., Thank you very much for your wonderful review. We are delighted to hear that you had a great experience during your recent stay with us. Our location is indeed just a short 5-minute walk to Patong Beach and close to entertainment which definitely adds convenience, and we are glad it made your stay even more enjoyable. It is also truly rewarding to know that our team helped make your visit memorable. We hope to have the pleasure of welcoming you back again soon. Best regards, Farouk Zourdani

Customer review rating 4.0/5

Konrad R. D. Couples - Confirmed reviews ALL

All in all very good

Dear Konrad R. D., Thank you for your positive feedback. We are delighted to hear that you had a very good experience during your stay. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable visit. Ibis Phuket Patong. Sincerely, Rawadee Thongkaw

Other web-users rate our hotel

  • 1,196 reviews 9.6/10 Location
  • 1,460 reviews 5.6/10 Room
  • 3,496 reviews 9.4/10 Service
  • 50 reviews 9.5/10 WiFi
  • 1,247 reviews 9.1/10 Breakfast
  • 748 reviews 2.7/10 Comfort
  • 650 reviews 7.3/10 Cleanliness
  • 552 reviews 8.8/10 Food

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