ibis Styles Toulouse Centre Capitole 3 stars

Customer review rating (ALL Rating) 4.8/5 1,654 reviews

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ibis Styles Toulouse Centre Capitole - Image 1
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2 Rue Du Taur, 31000 TOULOUSE, France

Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • On the Place du Capitole

  • Completely renovated hotel

  • 24/7 reception desk

  • Inner courtyard steeped in history

Our accommodation(s)

Hotel location

ibis Styles Toulouse Centre Capitole

2 Rue Du Taur
31000 TOULOUSE
France

GPS:43.605027, 1.442863

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE CAPITOLE

Enjoy our bar area with its impressive wine cellar. Our inner courtyard is a terrace on sunny days. Try out one of our artisanal jars made with good local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,654 reviews

TripAdvisor Rating  4.3/5  761 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Alastair M. Business - Confirmed reviews ALL

Very helpful on arrival, my room (which was crazy small) did not have a desk and I had expected one, the receptionist quickly found me another room which was great and I did not expect it to be so efficient. The room was 114 which is newly refurbished. A few issues: 1. The air conditioning did not work. It was stuck on 'heat' and could not be switch to cool either manually (with the buttons) or automatically (by turning the temperature down). So the room was too warm most of the time. 2. The windows are nearly impossible to close. I assume it's because they are airtight but it took all my strength to close them, a smaller person (<100kg) would not be able to close them once they were open. 3. The mirror on the back of the bathroom door was cracked. Anyway my stay was OK but you asked for feedback and this is my feedback. The receptionist lady said the hotel will try to become 4* and I would say there is a journey for you to arrive there.

Dear guest, Thank you for taking the time to share such detailed feedback following your stay at ibis Styles Toulouse Capitole. We are pleased to read that you appreciated the warm welcome on arrival and the efficiency of our receptionist in finding you a more suitable room. We are glad that room 114 and its recent refurbishment contributed positively to your stay. That said, we sincerely apologize for the issues you encountered. It is true that, due to the winter season, the air conditioning is in heating mode throughout the hotel and is not reversible. We therefore generally recommend opening the window to let in fresh air; that is what the housekeeping staff do while cleaning the room. Your comments regarding the windows and the cracked mirror on the bathroom door have also been noted with great attention. These points have been shared with our technical and maintenance teams so that corrective actions can be taken promptly. Your feedback is extremely valuable to us, particularly as we continuously work on improving our services and facilities. As you rightly pointed out, striving for a higher level of comfort requires ongoing effort, and comments like yours help us move in the right direction. Thank you again for your honesty and for answering our request for feedback. We hope to have the opportunity to welcome you again and offer you an improved experience. Best regards, Clément, Guest Experience Manager

Customer review rating 5.0/5

Amanda Q. Families - Confirmed reviews ALL

The hotel is completely correct for the price paid. The rooms are simple but clean and comfortable. The breakfast is really enjoyable The ‘icing on the cake’ are the staff! They were utterly charming and could not have been more helpful. What a joy to be looked after so well! Now our hotel of choice in Toulouse! Thank you so much Amanda

Customer review rating 5.0/5

Charles N. Friends - Confirmed reviews ALL

A great hotel in a fantastic central location with a great team of staff, it’s my go to hotel when I’m in Toulouse

Dear guest, Thank you for taking the time to give us such a complimentary review ! It is a pleasure to know that you are satisfied, and we will give your compliments to our team! Best Regards, Clément, Guest Experience Manager

Customer review rating 5.0/5

Sylvain D. Business - Confirmed reviews ALL

perfect

Dear guest, We warmly thank you for your positive feedback on the ibis Styles Toulouse Capitole hotel. As such, we also hope to welcome you soon in our hotel ! Best Regards, Clément, Guest Experience Manager

Customer review rating 4.0/5

Weichen C. Solo - Confirmed reviews ALL

Location good, Staff nice, Good experience in this hotel.

Dear guest, Thank you for taking the time to give us your feedback about your stay at the ibis Styles Toulouse Center Capitole hotel. We are delighted to see that it has brought you satisfaction, we will not fail to share your compliments ! We hope to see you again soon in our hotel ! Best regards, Clément, Guest Experience Manager

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Other web-users rate our hotel

  • 1,075 reviews 9.7/10 Location
  • 1,009 reviews 8/10 Room
  • 1,270 reviews 9.7/10 Service
  • 11 reviews 7.8/10 WiFi
  • 787 reviews 8.9/10 Breakfast
  • 605 reviews 8.6/10 Comfort
  • 301 reviews 9/10 Cleanliness
  • 207 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.