Dear guest, Thank you for your feedback about the stay you spent in our hotel. We are delighted that the perfect location and our staff friendliness contributed greatly to your satisfaction. However, we also take into account your observation about the breakfast being relocated at a nearby restaurant. Our hotel did not have a proper restaurant before the renovations, but the idea behind them is precisely to expand our offerings in this area! We will therefore be delighted to welcome you there once the work is completed! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your feedback following your stay in our hotel. We are sincerely sorry that the ongoing renovations have negatively impacted your overall stay. We are making every effort to minimize the disruption these works may cause, such as implementing daytime working hours and isolating the work areas. Despite these measures, we fully understand that this does not prevent all potential inconveniences, although they do not prevent us from providing the core hotel service we strive to offer. Based on your experience, we hope to welcome you back once these renovations are complete, so that we can offer you a fully satisfactory experience in these specific areas. We hope you will place your trust in us once again to do so. Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your feedback with us following your stay. While you appreciated our hotel's ideal location on Place du Capitole, we particularly appreciate your comment regarding the renovations and their impact on the cleanliness of our common areas. We are aware of these inconveniences, which is why we regularly clean common areas such as hallways and the lobby to ventilate them, clean floors and doors, etc. We will strengthen our procedures to maintain a certain standard of cleanliness, which we regret was not met during your stay. We hope to welcome you back in the future to offer you a much more satisfying experience. Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your thoughts after your stay with us. We are delighted that you enjoyed your experience in our hotel, especially our central location and the comfort of the room. However, we also take note of your disappointment regarding breakfast, which is indeed delocalized at a nearby partner restaurant until early December. Despite that, we are always attentive to the observations so we can improve our organization. The photo of the Capitol building is used to illustrate our proximity to it. While this photo is accompanied by others that better showcase our hotel and its amenities, we understand that it may cause confusion regarding the building in which our hotel is located. We will therefore pass this information on to the relevant authorities. We hope to welcome you back again soon, especially at the end of our renovation work, to discover our new spaces! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your thoughts regarding the ibis Styles Toulouse Centre Capitole hotel. We are delighted that you enjoyed your room's calm and comfort, as well as our very central location in the heart of the city! Therefore, we hope to welcome you back soon in our hotel! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your feedback after the stay you spent in our hotel. We are delighted to note that you are pleased with your experience with us, and that the friendliness of our staff as well as the breakfast contributed to your satisfaction! We also take note of your observations, especially about the ongoing renovation work. We do communicate a lot about the work in our breakfast room, as it is the one making us relocate the breakfast in a nearby restaurant. There is also ongoing work in our upper floors, but we did our best to partition these spaces in order to separate them from the hallways used by our guests. Nevertheless, we are never completely safe from some specific tasks which require punctually to make some public spaces untidy a short period of time. This is something we cannot predict in advance and therefore cannot communicate to our guests, but we always ensure the speed of these interventions to mitigate their nuisance as much as possible. In addition, we take into account your remarks about the furniture in the room, especially hot drinks making facilities which we will add in due course. We are aware that the presence of this equipment in the room would allow our guests greater peace of mind by making their own hot drinks without having to go down to reception! We hope to welcome you back to the ibis Styles Toulouse Centre Capitole hotel during your next stay in Toulouse! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your feedback after your stay. We are very sorry to read your dissatisfaction following your stay in our hotel, especially because of the malfunction of the hairdryer. Our team is always available to help you find a solution to this kind of problem, so please do not hesitate to contact them during your stay. Furthermore, we have reported this malfunction to our technical department to repair this defective hair dryer. We also take into account your observation about the quality-price ratio. You stayed at our hotel during a particularly busy period. As our rates are dynamic and adjusted based on occupancy, this may explain your perception of our rates during that time. Nevertheless, we always try to maintain consistent pricing in relation to the service we offer, so if your overall experience was not good enough, we understand your feelings about that point. Despite these inconveniences, we hope to welcome you back to our hotel, in order to offer you a much more satisfying experience and thus change your opinion about us. Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to leave your feedback about your stay in our hotel. We are glad to read that it went well, especially due to our very central location, along with the calm of our patio and the friendliness of our staff, to whom we will pass your compliments on ! We would be happy to welcome you back again very soon. Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to give us your feedback about your stay at the ibis Styles Toulouse Center Capitole hotel. We are delighted to see that it has brought you satisfaction, which always creates more and more motivation for the staff who wants to offer the best service quality. We will not fail to share your compliments ! We hope to see you again soon in our hotel ! Best regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your feedback after the stay you spent in our hotel. We are delighted that you enjoyed the very central location, which allow our guests to visit the city center very easily, as well as the comfort and the quiet of the room. Furthermore, we have taken note of your comments regarding the furniture in the room, which you found too basic. We understand these observations; our hotel is undergoing a phased renovation, and the furnishings in our new rooms are a key element of this. We already have new rooms available, and we would be happy to offer you one during your next stay with us. We hope to welcome you back in our hotel, in order to offer a better experience. Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your thoughts with us after your stay. We are happy that it went well and that you have such good memories of it, especially of the friendliness of our staff, the breakfast and the safeness of the hotel in general. As such, we hope to welcome you again soon in our hotel ! Best regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to give us your feedback about your stay. We are delighted that you enjoyed our very central location and the friendliness of our staff, to whom we will not fail to share your compliments ! However, we also take note of your observation about the breakfast, which does temporarily take place out of our premises in a partner restaurant. We are sincerely sorry that it did not meet your expectations. Breakfast, in accordance with ibis Styles brand guidelines, is always included in our room rates. Therefore, we cannot automatically deduct it, but we appreciate your suggestion. We hope to welcome you back to our hotel during your next stay in Toulouse, especially once our breakfast areas have been renovated, in order to offer you a more satisfying experience. Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your detailed feedback about your stay at the ibis Styles Toulouse Capitole. We are delighted that you enjoyed your stay with us, especially our central location or the proper functioning of the air conditioning. We also won't fail to share your compliments with our staff! However, we also take into account your observation about the fridge and microwave in the room. Although both are amenities we offer via the front desk staff, we understand that it would be more appreciated in the room itself. Rest assured that these additions will be considered for future improvements to our in-room amenities. We hope to welcome you again in our hotel, for your next stay in Toulouse! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your feedback about the stay you spent in our hotel. We are delighted that your entire experience was so satisfying—from your interaction with our reception team and the quiet, stylish room to the special rate we offer for the Capitole public car park. It is truly rewarding to see the efforts we make to enhance our guests' stays recognized in this way, so we will certainly share your feedback with the team! We hope to welcome you back to our hotel soon! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for your positive feedback following your stay at the ibis Styles Toulouse Capitole hotel. We are glad that you enjoyed the decoration, our very central location and the quality of service from our staff ! We hope that your satisfaction will lead you to book in our hotel again during your next stay in Toulouse! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to give your feedback about the hotel ibis Styles Toulouse Centre Capitole. We are delighted that you appreciated our staff, and that you were kind enough to mention the quality of the welcome they provided. We hope to welcome you again very soon ! Best Regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to share your thoughts with us after your stay. We are delighted that you enjoyed your stay, particularly the size of the room and the quality of the bedding! As such, we hope to welcome you again soon in our hotel ! Best regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to give us your feedback about your stay at the ibis Styles Toulouse Center Capitole hotel. We are delighted to see that it has brought you satisfaction, especially thanks yo our very central location in the heart of Toulouse ! We hope to see you again soon in our hotel ! Best regards, Clément, Guest Experience Manager

Dear guest, Thank you for taking the time to give us your feedback about your stay at the ibis Styles Toulouse Center Capitole hotel. We are delighted to see that it has brought you satisfaction, which always creates more and more motivation for the staff who wants to offer the best service quality. We will not fail to share your compliments ! Hoping to see you again soon in our hotel ! Best regards Konstantinos