Novotel Toulouse Centre Wilson 4 stars

Customer review rating (ALL Rating) 4.3/5 1,248 reviews

Novotel Toulouse Centre Wilson - Image 1
Novotel Toulouse Centre Wilson - Image 2
Novotel Toulouse Centre Wilson - Image 3
Novotel Toulouse Centre Wilson - Image 4
15 Place Wilson, 31000 TOULOUSE, France

Description

Hotel extras

  • Awarded the "Green Key 2025" certificate

  • Fully equipped, light-filled meeting rooms-free high-speed WiFi

  • Catering available in partnership with "La Brasserie Le Capoul"

  • Paid public car park near the hotel - Fitness room

  • Lounge bar and cozy seating area - Video games and indoor games area

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Toulouse Centre Wilson

15 Place Wilson
31000 TOULOUSE
France

GPS:43.605235, 1.447107

Telephone
Fax +33 5 61 21 96 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JUNGLE

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together for a perfect moment. Enjoy a break

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,248 reviews

TripAdvisor Rating  4.1/5  1,827 reviews

Customer review rating 2.0/5

Carles A. C. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Regarding the parking, we understand that the distance (approximately 600 meters) may have been inconvenient, especially with luggage. We do our best to inform guests in advance, and we regret that this was not clearly communicated in your case. The carnival in the city center was an exceptional event that unfortunately impacted access, and we apologize for the inconvenience it caused. We also sincerely regret the delay in delivering the towels. This is not the level of service we strive to provide, and your comments have been shared with our team to ensure better responsiveness in the future. We truly appreciate your feedback, as it helps us improve. We hope you’ll give us another chance in the future to provide you with the experience you expected. Kind regards, The Novotel Wilson Team

Customer review rating 0.5/5

Josep M. B. M. Families - Confirmed reviews ALL

Señor, Gracias por compartir su experiencia. Lamentamos sinceramente que su estancia no haya cumplido con sus expectativas. Queremos recordarle que, tras su solicitud inicial, le propusimos un segundo cambio de habitación con el fin de mejorar su comodidad, aunque esta opción no fue aceptada en su momento. Respecto a los servicios en la habitación, estos varían según la categoría reservada, lo que explica la ausencia de ciertos elementos como los zapatillas. No obstante, en cuanto usted lo solicitó, se los subimos a la habitación con gusto. Lamentamos también los inconvenientes con el papel higiénico y el desayuno. Tomamos buena nota de sus observaciones para seguir mejorando nuestro servicio y ofrecer a nuestros huéspedes una experiencia cada vez más satisfactoria. Esperamos tener la oportunidad de recibirle nuevamente y brindarle una atención a la altura de sus expectativas. Atentamente, El equipo del Novotel Wilson

Good sray

Customer review rating 3.5/5

William Y. Business - Confirmed reviews ALL

Hello, Thank you for taking the time to leave us a comment. We have taken note of your comments about the gym. Unfortunately, cards are easily demagnetised because of telephones or keys. We apologise for this inconvenience. We would be delighted to welcome you back to Toulouse. Best regards, Novotel\'s team

well located

Customer review rating 4.5/5

Cc Business - Confirmed reviews ALL

Dear madam, Thank you so much for taking time to write us a comment. We are happy to hear that you had a pleasant stay and that you liked our bed. We would be delighted to welcome you again. Best regards, Novotel\'s team

Well located but not clean

Customer review rating 1.5/5

Sanya H. Business - Confirmed reviews ALL

Chère Madame H., Nous sommes ravis que l\'emplacement de notre hôtel vous ait plu. Nous nous excusons sincèrement pour les désagréments que vous avez rencontrés et nous veillerons à ce que cela ne se reproduise plus. Vos retours sont très importants pour nous, soyez assuré que vos remarques seront transmises aux services concernés afin d’améliorer la qualité de nos prestations. Nous espérons avoir l\'opportunité de vous accueillir à nouveau et de vous offrir une expérience à la hauteur de vos attentes. L’équipe du Novotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 466 reviews 9/10 Location
  • 666 reviews 6/10 Room
  • 559 reviews 8.3/10 Service
  • 11 reviews 3.7/10 WiFi
  • 292 reviews 6.2/10 Breakfast
  • 191 reviews 4.6/10 Cleanliness
  • 166 reviews 3.9/10 Amenities
  • 104 reviews 4.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.