Novotel Toulouse Centre Wilson Hotel 4 stars

TRES AGREABLE PERSONNEL PARFAIT !!

expérience satisfaisante, problème important avec la réservation pour cause : Accommodation 1 Reservation made in the name of : Mr Pietro C. SUPERIOR ROOM WITH A QUEEN-SIZE DOUBLE BED 2 Adults , 0 Child Modernity and comfort combined: innovative glass partition between the bedroom and bathroom, rain shower, free WIFI, flat-screen TV, safe, minibar and tea and coffee making facilities. Up to 2 adults. BOOK WITH CONFIDENCE, ROOM ONLY EUR 99.00 Accommodation 2 Reservation made in the name of : Mr Pietro C. SUPERIOR ROOM WITH A QUEEN-SIZE DOUBLE BED 2 Adults , 0 Child Modernity and comfort combined: innovative glass partition between the bedroom and bathroom, rain shower, free WIFI, flat-screen TV, safe, minibar and tea and coffee making facilities. Up to 2 adults. BOOK WITH CONFIDENCE - BB, BED AND BREAKFAST EUR 99.00 Nous avions réservé les deux chambres avec les deux petits déjeuners, le concierge a considéré une seule chambre, nos explications n'ont pas été prises en considérations est un complément de 36,00 € nous a été facturé sans compréhension possible.

Very good location and friendly atmosphere even with the COVID rules.

Great location

Nice rooms albeit on the smaller side. Parking available at the Jean-jaures parking nearby with a special rate for hotel guests.

Cool experience in a modern hotel in a comfortable bedroom.

Excellent location, clean and nice room.

excellent service throughout. room was very clean and modern and quiet and the hotel was well located. it was exactly what i was looking for

Good experience, good service, comfortable room, nespresso machine in room. beware not all the novotels are like this but this one is very good.

I had a family room booking for 4 nights that was booked before corona-crisis (Feb 2020). On the afternoon before our trip, the destination region was changed by our Belgian government from corona-green to corona-orange, and we totally changed our travel plans. (One day less, one guest instead of 4). I travelled to attend my sister's wedding. Even though it was a non-refundable booking, the hotel adjusted the days, and room type, so that I paid a fair price for the room I needed and used. I have appreciated this very much. The room was good quality, peaceful and relaxing. I enjoyed the coffee, the quality bathroom, etc. The breakfast was plentiful. The reception was helpful. The location is great if you want to be downtown Toulouse. Just tricky to park a rental car... My son is super excited about the tiger drawing facemask I got for him, and is now wearing a mask when previously he refused! The only "doubt" I had was in the breakfast buffet. Is it really safe for everyone to use the same prongs to take food from a buffet? I guess smarter people than me decided on that, but it gave me some uncertainties. Thanks. I will happily book again.

Arrival was difficult as there is absolutely no place to stop and drop off luggage and family.

Great location and service. However bed was quite hard and the shower wall to bedroom was glass which went opaque at a touch of a button. However if your partner goes to the bathroom in the night and puts the light on it floods the bedroom with light. Why would you want a glass wall in a shower anyway?

This was a comfortable stay in a very central location with parking very nearby. the only fault I could find was the design of the bedroom/bathrooms. there is a glass wall between the two. I was sharing with my sister so we didnt particularly like being in the shower while the other person was just on the other side of the cloudy glass. worse still in my brothers room the glass was clear so his wife could see him sitting on the loo! Not the greatest use of design in my opinion. Otherwise very nice rooms.

However the parking possibility was stated on the website, only public carpark was available. We spent less than 24 hours there but had to pay the full price and no hote price was offered. I think this was a theft of my money.

Arrived on 26 July at 1 o'clock in the morning after a flight delay (caused by the heatwave and storms). IT system has been cut off; but my bedroom, prepaid, has not been fully cancelled (arriving beyond cut-off time). The gentleman, on night-duty, was very helpful and professional. Ensuring that, while he was switching the system back (which takes a few minutes), and finding another room, I was relaxed and in...a my new room. Many thanks to have been nice, professional and helpful! Great location, a few minutes walk from the city historic centre and close to the airport ! Great breakfast and nice staff the next day!! I shall come back, unfortunately this was for a too short stay, heading to the Pyrenees ! Thank you! (Merci beaucoup au personnel, respect!)