Novotel Toulouse Centre Wilson Hotel 4 stars

TripAdvisor rating 4.0/5 1,659 reviews
Novotel Toulouse Centre Wilson
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Hotel extras

  • Enjoy the relaxed way of life of the south west, right in the heart of Toulouse

  • Prestigious events area including a reception space measuring 2,906 sq. ft. (270 m²)

  • Inviting bar with musical entertainment

  • Sauna, hammam, whirlpool bath and fitness room

  • Video games area and indoor playground

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNACPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Toulouse Centre Wilson

15 Place Wilson
31000
toulouse
france

Tel: +33561107070

Fax: (+33)5/61219670

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   14-16-22-23-29 JEAN JAURÈS

  • JEAN JAURES :   A ET B JEAN JAURES

  • By plane

    TOULOUSE BLAGNAC At 10.5km / 6.52 miles - Shuttle paying

  • By train

    GARE MATABIAU At 1.2km / 0.75 miles

GPS :43.605235, 1.447107

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

Superior Room with a queen-size double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with queen-size double bed and double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with a queen-size double bed and double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LA BRASSERIE DU CAPOUL

Type of cuisine: French

Benefiting from an enviable location and remarkable surroundings, the long-standing Capoul brasserie has welcomed in so many new eras that it now forms part of the pink city's heritage. Come and rediscover the charm of a traditional brasserie.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL CAFÉ BY CAPOUL

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together for a perfect moment. Enjoy a break

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 230

  • Maximum capacity: 104 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,400 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,659 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely hotel and location but a couple of weird things happened during my long stay (9 nights)

Customer review rating 4.3/5

Elizabeth Business - 28/11/2019 Confirmed reviews ALL

I was there for a 9-night business trip. I arrived late at night, probably last, and very apologetically was shown to an older style room which had no heating as my room had a problem. No problem as it was only for one night and I was refunded for that night. My room for the following 8 nights was on the third floor and was perfect for my requirements, clean and modern. The button to make the glass between the bedroom and the bathroom opaque or clear didn't work but not too much of an issue. There were some strange smells in my room one evening - it smelt like cooking pork fat all evening. Maybe it was near a kitchen vent. Something very strange happened on my final evening. I came back and found an additional toothbrush sitting next to my toothbrush and an extra key card in my room, and the window unlocked. Being on solo travel I found this very disturbing! I went to the reception desk and they checked, the key card was for a different room and they had no answer about the toothbrush but assured me nobody else had access to my room. It was probably the cleaner. I was still a bit alarmed but there wasn't really anything I could do.

Great location, friendly and helpful staff

Customer review rating 4.3/5

Adrian T. Friends - 25/11/2019 Confirmed reviews ALL

This is a great hotel, both in terms of location and in terms of friendliness of the staff. I stopped over weekend hotel was relatively busy but not unpleasantly so. The room although small due to the historic nature of the building was well proportioned and the bathroom particularly was nice. It was also clean throughout. The breakfast so fairly basic was good quality.

Dear ADRIAN T., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Breakfast was boring, rooms were small.

Customer review rating 4.3/5

Russell N. Business - 24/11/2019 Confirmed reviews ALL

The breakfast is the same everyday for the 5 nights that I’ve stayed there. I find that very disappointing and utterly insincere. The rooms are also very small.

Dear JIA JIE RUSSELL MR N., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager

Pleasant stay but tiny bathroom was totally impractical.

Customer review rating 4.3/5

B777fly Couples - 24/11/2019 Confirmed reviews ALL

Easy check-in. Friendly staff. Very good variety at breakfast. Bathroom was awkward shape and highly restrictive to use.

Dear TERENCE B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager
Customer review rating 4.3/5

Jose L. A. S. Business - 21/11/2019 Confirmed reviews ALL

comfortable, with no problems.

Great location, but needs better attention to cleanliness.

Customer review rating 4.3/5

Evelyne Couples - 21/11/2019 Confirmed reviews ALL

Location very good however, as soon as one is in the hallways towards rooms there is a bad odor. Not very clean rooms. Needs to update there carpeting. Breakfast mediocre. Service average. Not the best coffee. Will not stay there again.

EXCELLENT

Customer review rating 4.3/5

Marcos Business - 18/11/2019 Confirmed reviews ALL

perfect location and treatment, new facilities and modern style.

Customer review rating 4.3/5

G. Couples - 18/11/2019 Confirmed reviews ALL

2 things should be improve : - The Hotel smell bad and it would be great to have specific scent of atmosphere - More water and beverage in the bar of Executive rooms

Good location and services

Customer review rating 4.3/5

David A. Business - 18/11/2019 Confirmed reviews ALL

I have been in this hotel several times and I like almost everything. The breakfast is good and the rooms are confortable. The only complain that I have is that I always get the room at the very end of the corridor with a small window with a no very nice view... Maybe it is because I do my reservation through Airbus system and all Airbus employees are assigned to that kind of rooms... Because it's very coincidental that has happened to me more than 3-4 times...

Good

Customer review rating 4.3/5

Michael R. Business - 15/11/2019 Confirmed reviews ALL

All was very good. Taxi was there on time at 05:30, as planned. I would have just enjoyed having received the invoice per mail on the next day, and not having to call 2 times the next week to get it. Besides this, all is excellent, and I will come back for sure.

Good hotel

Customer review rating 4.3/5

Andrew K. Business - 11/11/2019 Confirmed reviews ALL

I love the hotel. Warm staff. Great location. I appreciated the care and attention. It is really strange how it smells in the hallway. Like trash. I have come more than once and the same smell. It is really bad coming out of the room.

Dear ANDREW K., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Chef de Réception

Great location, big comfort

Customer review rating 4.3/5

Lgm Business - 11/11/2019 Confirmed reviews ALL

Everything was correct but a strong smoke smell in the bathroom, although I booked a non smoker room. Bed and pillows very comfortable. A little bit cold the first night.

Dear LOURDES G., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the smoke smell in the bathroom, all our rooms are non smoking. However we had to check it before your arrival to remove it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Good hotel in a very central area of Toulouse

Customer review rating 4.3/5

Florence Couples - 11/11/2019 Confirmed reviews ALL

The hotel has a great location as well as a good standing for the rooms. The amenities like a gym or a sauna is a plus to this hotel.

Dear FLORENCE B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Good location. Minibar means two bottles of still water

Customer review rating 4.3/5

Una Families - 11/11/2019 Confirmed reviews ALL

my room - which was advertised as having a minibar - didn’t have one. It had a fridge containing two bottles of still water. An empty minibar is not a minibar. Staff never suggested they could stock it at extra cost and never suggested a solution. The attitude was « computer says no ». Also wonder if the welcome platter advertised were the haribo sweets or if they were for my daughter’s birthday.

Dear UNA O., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As Novotel standards says , the minibar in the superior room only contains 2 bottles of water. However, you're right with the fact that the reception should have to find you a solution by providing you other drinks. Please be insure that I will made the necessary with the team. The sweets were for your daughter's birthday as precised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager

outdated hotel

Customer review rating 4.3/5

Joe Families - 08/11/2019 Confirmed reviews ALL

Hotel without soul and without style. Reception area unfriendly and cold, as well as the bar associated with it.

Customer review rating 4.3/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

Great location. Good value for money. Good service / staff. The room overlooking Place Wilson that I was offere, made it complete!

Great stay

Customer review rating 4.3/5

Ben Business - 07/11/2019 Confirmed reviews ALL

Nothing to complain. Will come back, when in Toulouse!

My stay at the hotel was good.

Customer review rating 4.3/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

As above

Evening in Toulouse

Customer review rating 4.3/5

Lyn Business - 06/11/2019 Confirmed reviews ALL

First time staying at this hotel, very clean and bright, will definitely stay again :-) Staff were really helpful and polite. thank you

Nice hotel, good service

Customer review rating 4.3/5

He… Business - 29/10/2019 Confirmed reviews ALL

I had a cold and it was terrible not being able to open the windows. Bad night sleep due to the airco

Dear HENK V., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the closed window, it should be open everytime if the room is not on the wilson square. Don't hesitate to contact our team 24h for anything for you next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Chef de Réception
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