Novotel Toulouse Centre Wilson 4 stars

Customer review rating (ALL Rating) 4.2/5 1,202 reviews

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Description

Hotel extras

  • "Green Key" certification 2026

  • Fully equipped, light-filled meeting rooms-free high-speed WiFi

  • Catering available in partnership with "La Brasserie Le Capoul"

  • Parking public payant à proximité de l'hôtel

  • Lounge bar and cozy seating area - Video games and indoor games area

Our accommodation(s)

Hotel location

Novotel Toulouse Centre Wilson

15 Place Wilson
31000 TOULOUSE
France

GPS:43.605235, 1.447107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JUNGLE

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together for a perfect moment. Enjoy a break

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,202 reviews

Customer review rating 5.0/5

Claire H. Couples - Confirmed reviews ALL

Great location but that means it was a little noisy at night. Comfortable bed, big bathroom. Great stay.

Dear Ms H., Thank you very much for your enthusiastic feedback! We are delighted that you had a perfect stay and that you were fully satisfied with the comfort of our bedding and the spaciousness of your bathroom. Our prime location is a definite advantage, although we are aware that the lively atmosphere of the neighbourhood can sometimes affect our guests’ peace and quiet. For your next visit, please do not hesitate to let us know: subject to availability, we will be happy to allocate you a room on the other side of the building. We hope to see you again very soon. The Novotel team

Customer review rating 5.0/5

Robert B. Solo - Confirmed reviews ALL

Stayed for 4 nights in May 26. My room was clean, comfortable and had a great bathroom. Good breakfast. Location is amazing, right in the centre of Toulouse, everything you need is in walking distance, food, supermarket, buses, metro and shopping.

Dear Mr B., Thank you for sharing your experience. We are delighted that you enjoyed the quality of your room and our prime location in the heart of Toulouse. It gives us great satisfaction to know that the cleanliness of our facilities and our breakfast offering contributed to the success of your four-night stay. Regarding your booking, we fully understand your frustration regarding the change to your training dates. Prepaid rates offer favourable terms but do indeed limit flexibility in the event of unforeseen circumstances. Please note that we are starting a comprehensive renovation of our hotel next week. This project will allow us to modernise all our spaces, including replacing all the carpets, so that we can offer you an even more pleasant and contemporary setting during your future stays. We hope to see you again at a future session in Toulouse so that we can show you the results of these changes. The Novotel team

Customer review rating 2.0/5

Markus K. Business - Confirmed reviews ALL

Air conditioning didn't work, room was too hot, loud noise from the street bars.

Cher Monsieur K., Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience, malgré les désagréments rencontrés. Nous regrettons sincèrement que la température de votre chambre et le dysfonctionnement de la climatisation aient perturbé votre repos. Nous comprenons également que l'animation sonore de la rue ait été une source de gêne. Lors de votre prochaine visite, n'hésitez surtout pas à demander une chambre plus calme de l'hôtel ; nos équipes feront leur maximum pour vous l'attribuer selon nos disponibilités. En outre, n’hésitez pas à nous signaler lors d’un dysfonctionnement technique, nous appellerons nos techniciens afin qu’il solutionne le problème. Nous espérons sincèrement regagner votre confiance lors d'un futur passage à Toulouse. L'équipe du Novotel

Customer review rating 5.0/5

Yuan Y. Solo - Confirmed reviews ALL

City centre hotel with easy access to most tourist places

Dear Mr Y., We would like to thank you very much for your positive feedback. It gives us great pleasure to read that your stay was a complete success. We are delighted that our prime location in the city centre allowed you to make the most of Toulouse’s tourist attractions and that the ease of access to our establishment contributed to the quality of your experience. Please note that we are currently preparing for a major refurbishment. This large-scale project aims to enhance our historic setting to offer you an even higher level of comfort, whilst remaining the go-to destination for exploring the ‘Pink City’. We look forward to welcoming you back for another equally memorable stay. The Novotel team

Customer review rating 3.5/5

Mayur P. Business - Confirmed reviews ALL

It was noisy near the room. Also there were limited options for vegetarian food.

Dear Mr P., Thank you for taking the time to share your feedback; we are pleased to hear that your stay went well overall. We regret the noise disturbance you experienced near your room. Regarding our dining options, we currently offer several vegan à la carte dishes, but we take your comment on the variety of vegetarian dishes on board. We hope to have the chance to fully win you over during a future stay. The Novotel team

Other web-users rate our hotel

  • 451 reviews 9/10 Location
  • 666 reviews 5.8/10 Room
  • 552 reviews 8.1/10 Service
  • 6 reviews 0/10 WiFi
  • 369 reviews 5.4/10 Comfort
  • 272 reviews 7/10 Breakfast
  • 195 reviews 3.8/10 Cleanliness
  • 139 reviews 4.7/10 Amenities

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