Novotel Toulouse Centre Wilson 4 stars

Customer review rating (ALL Rating) 4.2/5 1,185 reviews

Novotel Toulouse Centre Wilson - Image 1
Novotel Toulouse Centre Wilson - Image 2
Novotel Toulouse Centre Wilson - Image 3
Novotel Toulouse Centre Wilson - Image 4

Description

Hotel extras

  • "Green Key" certification 2026

  • Fully equipped, light-filled meeting rooms-free high-speed WiFi

  • Catering available in partnership with "La Brasserie Le Capoul"

  • Paid public car park near the hotel - Fitness room

  • Lounge bar and cozy seating area - Video games and indoor games area

Our accommodation(s)

Hotel location

Novotel Toulouse Centre Wilson

15 Place Wilson
31000 TOULOUSE
France

GPS:43.605235, 1.447107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JUNGLE

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together for a perfect moment. Enjoy a break

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,185 reviews

Customer review rating 3.5/5

Mayur P. Business - Confirmed reviews ALL

It was noisy near the room. Also there were limited options for vegetarian food.

Dear Mr P., Thank you for taking the time to share your feedback; we are pleased to hear that your stay went well overall. We regret the noise disturbance you experienced near your room. Regarding our dining options, we currently offer several vegan à la carte dishes, but we take your comment on the variety of vegetarian dishes on board. We hope to have the chance to fully win you over during a future stay. The Novotel team

Customer review rating 4.0/5

Bryan H. Business - Confirmed reviews ALL

it was greatly situated. We loved the breakfast buffet. It was very warm and the temperature was very hard to control. The staff was very friendly and helpful. We would stay again!

Dear Mr H., Thank you for your positive review; we are delighted that you enjoyed your stay with us, particularly thanks to our location and our breakfast buffet. It is very rewarding for our staff to know that their friendliness and dedication to service made a positive impression on your stay. However, we have taken note of your comments regarding the difficulty in adjusting the room temperature and the condition of the carpet in the corridors. Next time, please do not hesitate to mention this at reception, where we will be happy to help you adjust the temperature. Please note that we are currently planning a comprehensive renovation project. This major project will involve replacing all the carpets to create a more modern environment. We look forward to welcoming you back on your next visit. The Novotel team

Customer review rating 5.0/5

Richard B. Friends - Confirmed reviews ALL

Customer service throughout the hotel was excellent, the restaurant food was particularly superb, Michelin start quality Lobster Bisque and fresh Turbot I would say.

Dear Mr B., Thank you so much for your kind words; we are particularly touched by them. Our teams are immensely proud to read that you found our customer service to be excellent. We will be sure to pass on your compliments. We would be delighted to welcome you back so you can try our new menu. The Novotel team

Customer review rating 2.5/5

John S. Business - Confirmed reviews ALL

Found the staff friendly and helpful but the room carpet needed replaced also there was a glass panel in the wall which looked straight into the bathroom given you no privacy

Dear Mr S., Thank you for sharing your feedback; we are delighted that our reception staff’s friendliness met your expectations. We have taken note of your comments regarding the condition of the carpet and the layout of the bathroom. Regarding the glass partition, we would like to point out that it has a function allowing it to be made opaque to ensure your privacy. On your next visit, please do not hesitate to ask at reception: our staff will be happy to show you how it works or to assist you should you encounter any difficulties. Please note that we are currently planning a comprehensive renovation project. This major project involves the complete replacement of the carpets with new flooring. We hope to see you again soon so that we can offer you an experience that fully meets your needs. The Novotel team

Customer review rating 4.5/5

Pascal J. Couples - Confirmed reviews ALL

RAS

Cher monsieur J., Nous vous remercions pour vos précieux commentaires. Nous sommes ravis que vous ayez trouvé votre séjour confortable et que notre emplacement vous ait donné entière satisfaction. Nous regrettons toutefois les désagréments rencontrés, notamment les passages matinaux de notre service d'étage et l'oubli du réassort de votre plateau de courtoisie. Nous allons mettre en place les mesures nécessaires afin que cela ne se reproduise. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. L'équipe du Novotel

Other web-users rate our hotel

  • 437 reviews 8.8/10 Location
  • 663 reviews 5.8/10 Room
  • 542 reviews 7.9/10 Service
  • 5 reviews 0/10 WiFi
  • 361 reviews 5.4/10 Comfort
  • 276 reviews 6.9/10 Breakfast
  • 188 reviews 3.7/10 Cleanliness
  • 138 reviews 4.1/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Toulouse