Mama Shelter Toulouse 4 stars

Customer review rating (ALL Rating) 4.5/5 2,386 reviews

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54 56 Boulevard Lazare Carnot, 31000 TOULOUSE, France

Description

Hotel extras

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

Our accommodation(s)

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Hotel location

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

Telephone

Access and transport

Hotel services

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On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,386 reviews

TripAdvisor Rating  4.3/5  509 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Silvia M. Business - Confirmed reviews ALL

Mama is very cozy however, i would appreciate to have some aftershampoo in the shower, especially when taking the XXL room no to mention some water: why don't you put refillable glass water? Thanks

Hello Silvia, La Mama thanks you very much for taking the time to share your detailed feedback with us. We are pleased to read that you enjoyed the cozy atmosphere of Mama, which is something we truly care about. At the same time, we sincerely appreciate your honest comments regarding the amenities, especially considering your stay in one of our XXL rooms. Your remarks about the absence of after-shampoo and the availability of water in the room are absolutely relevant. Please be assured that your feedback has been shared with our teams, as guest comfort and value for money are very important to us. Suggestions such as refillable glass water perfectly align with our ongoing reflections on both guest experience and sustainability. We truly hope to have the pleasure of welcoming you back very soon in our beautiful Mama Toulouse, and to offer you an even more satisfying experience next time. Mama ❤ You ! Nolwenn Front Desk Supervisor

Customer review rating 2.0/5

Vaclav V. Solo - Confirmed reviews ALL

Rooms are not soundproof, not ideal for deep rest

Hello Vaclav 😊, Mama thanks you for your feedback and hopes to see you again very soon in our beautiful Toulouse Mama! I am very sorry to hear that you heard a lot of noise in your room. Don’t forget that the reception is open 24 hours a day to help you. If you had called us at that moment, we could have changed your room if the hotel was not full, or we could have provided you with earplugs. We are here for you 24/7! If you ever come back to Toulouse, please feel free to call us before your arrival to request a quiet room. We take these preferences very much to heart when assigning our rooms. Mama ❤ You! Nolwenn – Front Office Supervisor

Customer review rating 4.0/5

Jenna H. Solo - Confirmed reviews ALL

Noisy right near staff elevator. Noise starts at 4AM and constant through the evening.

Hello Jenna😊, Mama thanks you for your feedback and hopes to see you again very soon in our beautiful Toulouse Mama! I am very sorry to hear that you heard a lot of noise in your room. Don’t forget that the reception is open 24 hours a day to help you. If you had called us at that moment, we could have changed your room if the hotel was not full, or we could have provided you with earplugs. We are here for you 24/7! If you ever come back to Toulouse, please feel free to call us before your arrival to request a quiet room. We take these preferences very much to heart when assigning our rooms. Mama ❤ You! Nolwenn – Front Office Supervisor

Customer review rating 5.0/5

Mary B. K. Couples - Confirmed reviews ALL

very friendly staff at the front desk who accommodate requests quickly and efficiently. really comfortable bed and great shower in room which is kept very fresh every day. little hippy vibes throughout which makes it fun.

Hello Mary! Thank you so much for taking the time to leave us such a kind review 😉 I’ll make sure to share your sweet words with the Mama Gang, they’ll love it 🤩 I've passed on your comment about the breakfast to the restaurant Manager 😊 See you again soon in Toulouse! Mama <3 Mary Emma Receptionist

Customer review rating 3.5/5

Juan M. M. G. Solo - Confirmed reviews ALL

Generally ok, breakfast can be improved

Hello Juan, 😊 La Mama vous remercie pour votre retour et espère vous revoir très vite dans notre beau Mama toulousain ! Je suis navrée de lire que certains points n'étaient pas à la hauteur de vos attentes. Nous avons bien tout noté afin de faire remonter à la direction du restaurant afin de pouvoir s'améliorer. Mama ❤ You ! Nolwenn - Superviseuse de Réception

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Other web-users rate our hotel

  • 666 reviews 9.1/10 Location
  • 1,091 reviews 7.1/10 Room
  • 1,539 reviews 8.8/10 Service
  • 7 reviews 5/10 WiFi
  • 679 reviews 9.4/10 Vibe
  • 648 reviews 7.6/10 Food
  • 589 reviews 6.7/10 Comfort
  • 559 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.