La Cour des Consuls Hotel & Spa Toulouse - MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 624 reviews

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46 rue des Couteliers, 31000 Toulouse, France

Description

Hotel extras

  • Architectural elements classified as Historic Monuments

  • Gourmet restaurant + brasserie

  • Secure private parking lot with valet service (fee applies)

  • Bar, mixology and inner courtyard

  • Pets allowed

Our accommodation(s)

Hotel location

La Cour des Consuls Hotel & Spa Toulouse - MGallery

46 rue des Couteliers
31000 Toulouse
France

GPS:43.599411, 1.441731

Telephone
Fax +33 5 34 31 67 34

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  624 reviews

Customer review rating 4.5/5

Adam J. D. Families - Confirmed reviews ALL

Great location, loved the peaceful courtyard to escape to the afternoon sunshine and lovely events. Pleasant and helpful staff. Rooms a little tired. Not much info about spa area.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed our central location, the tranquility of our courtyard, and the events organized during your stay. Your kind words regarding the friendliness and helpfulness of our team are particularly appreciated and will be shared with all our staff. We also thank you for your constructive comments regarding the rooms and the information available about our spa facilities. We are currently undertaking a renovation program of our guest rooms to further enhance the comfort and experience of our guests. We sincerely hope to have the pleasure of welcoming you back to La Cour des Consuls. Kind regards, Laura réception

Customer review rating 4.0/5

Patrick L. Couples - Confirmed reviews ALL

Ideal location, nice room though overlooking a partially noisy street at night. Breakfast a bit awkward and limited, understaffed on Sunday where it was crowded. Nice fine restaurant. Very nice staff. Overall positive mark.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed our location, your room, our fine dining restaurant, and especially the service provided by our team. Your kind words about our staff are greatly appreciated and will be shared with them. We also thank you for your constructive comments regarding the noise from the street and your breakfast experience. We are sorry to learn that breakfast did not fully meet your expectations, particularly due to the higher attendance on Sunday morning. Your remarks have been shared with the relevant teams and will help us continue improving the quality of our service. We are pleased that, overall, you had a positive experience and hope to have the pleasure of welcoming you back to La Cour des Consuls in the near future. Kind regards, Laura Réception

Customer review rating 4.0/5

Gregory C. Couples - Confirmed reviews ALL

Nice hotel , well located

Customer review rating 4.5/5

Gayl H. Friends - Confirmed reviews ALL

Had a lovely stay for 4 nights. Dylan in the bar and Kadar at night reception were particularly helpful.

Dear Guest, Thank you very much for taking the time to share such a detailed review following your stay with us. We are delighted to know that you enjoyed your four nights stay in Toulouse and that Dylan and Kader helped make your experience so memorable. Your kind words will certainly be shared with them, and they will be thrilled to receive your recognition. We also sincerely appreciate your constructive feedback. We are sorry for the inconvenience caused by the small flying insects and for the delay in service at the bar. Please rest assured that your comments have been shared with the relevant teams, as they help us identify opportunities to further improve the experience we offer our guests. It is a pleasure to know that you appreciated our sustainable initiatives, your ALL member recognition, and your dining experience at the bar. We hope to have the pleasure of welcoming you back on your next visit to Toulouse. Kind regards, Megane Dufon Front Office Manager

Customer review rating 0.5/5

Bonnie S. Friends - Confirmed reviews ALL

First night had staff come fix Air con. They said it was broken, provided fans. Would call in engineer next day. Next day, front desk insists engineers confirm AC working only above 22. Not true!!!! Never worked at any setting

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that certain aspects of your stay did not meet your expectations. Regarding the air conditioning, we would like to clarify that our team provided accurate information. As part of our environmental commitments and our Green Key certification, the system is centrally managed and operates within a predefined temperature range designed to balance guest comfort with sustainable energy use. We also sincerely apologize for the shortcomings you experienced with the evening turndown service. This is not reflective of the standards we strive to deliver, and your comments regarding the housekeeping have been shared with the relevant team so that appropriate follow-up can be taken. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Megane Dufon Front Office manager

Other web-users rate our hotel

  • 247 reviews 9.4/10 Location
  • 376 reviews 6.5/10 Room
  • 486 reviews 8.3/10 Service
  • 8 reviews 8.5/10 WiFi
  • 144 reviews 7/10 Amenities
  • 130 reviews 6.6/10 Breakfast
  • 86 reviews 3.3/10 Cleanliness
  • 48 reviews 8.3/10 Bar

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