La Cour des Consuls Hotel&Spa Toulouse-MGallery 5 stars

We were only there for one night and found the hotel staff and the facilities is to be perfect

Very enjoyable. Great location and great service

We loved our location. The bed and blackout sheets were extra helpful with the jetleg. Our room was very quiet, and the shower products smelled amazing. We appreciate the service and the guidance from your team. A very memorable stay in Toulouse.

We were welcomed at our car, our baggage removed and our car whisked away by Vincent and met by Marie-Eugenie who gave us a superb welcome and explanation of the hotel and the sites to see in Toulouse. Marie booked tickets for a visit to the Airbus factory. She certainly deserves special mention. We had dinner on in your Michelin Star restaurant which was superb in every way - food and service. Each morning we had a breakfast that you come to expect when staying at a MGallery/Sofitel hotel. On our last evening we had a snack with our drinks in the courtyard where the snack was a disppointment and the only criticism we make. On our departure we were again helped greatly by Marie-Eugenie and Martin with our bags.

Great old world and location but service very disappointing

Great service. Accessible and warm staff. Great room especially the 135

We stayed two nights in the Suite Comtal. What a treat! Initially, we were planning to go into town for dinners, but the setting at the Castel is so beautiful that we tried it the first night and then could not resist a second night. Everyone was super kind and also knowledgeable about the area.

I have been ti this hotel several times now and always felt welcome . Great experience all over .

We were very satisfied with the hotel. The staff were helpful and the room was very comfortable.

We found all the staff friendly and helpful and the hotel was perfectly situated in the heart of the city. The dinner was superb - beautiful flavours and exquisite presentation. Amongst the best meals we have had in France, including many other Michelin-starred restaurants.

Friendly and qualified staff who exceeded expectitions for service delivery and follow-up. Showed interest and helpfulness to me son who lived in the neighbourhood. Excellence in food at formal meals and less-formal breakfasts and lunches. Helpful in suggesting and arranging gifts for others. Well versed in several languages, and always provided a warm greeting in the morning a welcome home at night. Helpful in promoting my use of French.

We checked in to one of your rooms at the top of the hotel. Huge room with a strange layout. Toilet was separate from the bathroom and quite a distance from the bathroom. There was no window to view the city. It felt like a prison. Your staff kindly moved us to a smaller room the next day with large windows and a view of the inner courtyard.

From our arrival to the time we left, all staff were extremely helpful, courteous and informative.

Room was nice and pleasant but room service food was terrible.

The hotel was clean, modern, and the staff was friendly and attentive. We did find the housekeeping service to be mixed. We ran out of tissues on one day, and toilet paper on another, and did not find the supplies to be refilled. We also were given 1 towel for three guests on the second day. We were also surprised that housekeeping service did not clear away the two empty bottles we had used from the minibar, and we had to discard those ourselves. Nor did they take the used glasses and replace them. Besides that, the hotel seemed to be of a high standard, and everyone who assisted us was very accommodating and professional.