La Cour des Consuls Hotel&Spa Toulouse-MGallery 5 stars

Short 4 nights break in the heart of Toulouse. Very well situated, good service, nice suite... Service was good. Concierge very useful too but could improve a bit (where are Les adresses confidentielles?). Overall excellent. Will definitely come back.

We love Accor using whenever we can, great position, great service especially in these difficult times.

Check in: The suite was ready only at 3PM although I have called in the morning and kindly asked to have it prepared earlier. For the check-out: I came to the reception and asked to have a checkout at 12:45 instead of 12, the answer was firmly no, and I can wait in the terrasse at 30oC. For 45 mins!!!! I should have stayed in the suite and never asked for that extra minutes. No one asked how was my stay at the reception! So I took the initiative and made my comments. The menu of the room dining is very limited in choices. An order of omelette + fruit salad took more that 45 mins to arrive to the room had to call the check the status- not the longest to be prepared. Clearly a lack of staff (check in and check out issues)

Despite the huge setback on our initial arrival date, the staff at La Cours were extremely helpful and supportive in relocating us to another hotel. On arrival the 2nd time everyone was amazingly helpful again and strived to ensure we came away with a positive experience of the hotel. They helped us in our battle with the travel company as well. The room was lovely and food excellent. Only one minor criticism - perhaps old fashioned paper menus - reading a Michelin * menu off a mobile phone is just not right.

The warm welcome extended to me during check-in by an exquisite professional was world class. The venue is splendid and inviting right in the heart of the city. The second night stay gave rise to a useless discussion on late checkout though. Overall, i recommend this place without hesitation.

An unexpected upgrade to a beautiful room made my stay memorable.

Had a wonderful one night stay at La Cour des Consuls. I forgot my bank card in my room and they posted it out to me saving me huge hassle. Totally recommend!

Great hotel, great location, very helpful staff. I had a nice room and an enjoyable stay. Only small negative remark: there was a "clean stains" on the furniture and on the carpet, which should not be present in a 5-star hotel.

Room was looking v tired. Difficult to reach. Dirty carpet. No hot water first morning. Fridge didn’t work. Noisy a/c. Checked out early. Would not return

Great service. Helpful and friendly staff. Good size room for families. Good quality breakfast.

The location of the hotel was very good and the staff were friendly and helpful. However, for a 5* hotel I found the accommodation disappointing, the room itself was dark and the facilities in the bathroom poor. The bath did not have a handrail, so getting in and out of the shower was difficult, particularly for anyone with mobility issues. Breakfast was very basic.

We like this hotel. This was our second stay. The bar makes great cocktails albeit expensive. Although it was cocktail hour, That one night the barman that night was elusive so I had to go to the reception twice to ask that he be found. We were on the 4th floor this trip and had a really hard time getting hot water, not the case on other floors. In this room ( "superior" ) ,the recent fashion of having the shower in the bedroom may not be for everyone. We will go again but be more careful with the choice of floor and room layout.

Housed in a Grand Maison with a courtyard this hotel is centrally placed yet quiet just by the Pont Neuf. The check in experience was very warm and helpful when the reptionist explained what there is to see and do in Toulouse and recommended several sites, bars and restaurants. The cocktail bar was very pleasant though the service was a little slow. The room was comfortable and well appointed though the wardrobe space was small if you are away for a long time and want to hang several items of clothing. All in all a lovely stay in a comfortable smart hotel with very friendly staff

We chose this hotel because of hhe grrat Tripadvidor ratings and were not disappointed. We were upgraded from a deluxe room to a suite- which was a real treat. The staff were extremely helpful- even going out to get us electrical converters. The restaurants they recommended were excellent. The location was perfect- strolling along the river at night and being able yo see the lights reflected on the water was inspirational and Romantic. So why were they not perfect? The wifi doesnt work. We didnt care because we were on vacation.