- Room was noisy. Had one of those double rooms and could hear the neighbors like they were in bed with us. - housekeeping woke us up one morning by walking in our room at 7. No knocking nothing. - no mention of upgrade - no welcoming drink.

Excellent Hotel with good staff, specially the front office team is very helpful.

Some small issues but a 5 star service team who transform little problems into opportunities. Special word for the hotel director who has a real sens of hospitality.

all was good, except - the washer & dryer should have english instructions, and the dryer is not getting very hot

The Apartments was decently sized with the most of what you need to make a longer stay comfortable. Kitchen had the basics- pots, pans, coffee machine, dishwasher, combo microwave oven. Free laundry was a nice bonus! They provided daily housekeeping which was good but rather inconsistent. Clean enough, but tables were not wiped. Some days towels were taken but not replaced, trash emptied but no bags replaced, had to dishwashing tablets. What annoyed me most was square plates that would not fit properly in the microwave so it wouldn't turn. Would be nice to have drawers or shelves for clothes.

A beautifully appointed modern hotel within walking distance of the great sights and shops of this lovely friendly city. Room was very clean and coffee/tea making facilities very welcome. Didn’t buy breakfast at 18€ ( a bit pricey) so can’t comment on that. Don’t bother with the swimming pool. It’s so small my husband couldn’t find it. All the staff were very friendly and helpful. One criticism though... the website needs to state clearly that if travelling by car you will have to use a nearby underground car park. I was aware of this ONLY through previous visitor comments and there are several car parks nearby so it was slightly stressful! The satnav coordinates bring you right to hotel door but there is only taxi parking. I had to run in and ask receptionist what to do with our car. Once explained it was straightforward or as straightforward as any underground car park in France can be 🤔 Furthermore the minimum overnight charge is 19€. That said I would definitely return here. Lovely informal seating in the foyer of the hotel.

We're upgraded in a nice apartment. All service, quality of food for breakfast and swimming pool bar were excellent. Great people! Many thanks

Nice clean hotel, Friendly staff Location (Only problem but not the hotels fault were drug addicts using needles right next to the hotels entrance when we arrived)

Excellent Hotel, location and car parking facilities. Hotel validates your ticket and cost per day is around 19 Euros. Car park is located underneath Hotel and you can use your Sat Nav to direct you to the entrance. We spent Christmas with family in Toulouse and found the room and facilities excellent. The privilege rooms are in fact two rooms with one containing a very handy modern kitchen and the other the bathroom. It gave us plenty of space with all our luggage. Both areas have flat screen TVs. The staff were always very pleasant and very helpful. We would highly recommend this hotel and will definitely be back. The only negative was the street facing rooms can be noisy when the local bars and clubs close at night, with people passing.

Decent sized bedroom + living room, each with its own oversized 50-55” TV and balconies. Breakfast was included in the room rate, and offered the basic fanfare of cold meats, bread, eggs, juices and hot drinks. The simple bathtub makes up for the lack of full shower curtain/screen and the uncomfortable toilet bowl positioned a tad too close to the wall. Overall i won’t complain given its proximity to the city centre and 2 large supermarkets (Casino and Monoprix) and unbeatable price.

Very nice room,with a nice view.The staff was really good. Excellent location. The Security of the Hotel was five stars and help my family a lot. It was a very nice experience.We are going to repeat it.

The hotel nicely situated in the newer section of the city, in close proximity to a variety of restaurants and shops. Hotel does not have a car park but offers discounted parking in underground parking which is just next to the hotel. The room we stayed was so called privileged room and very nice.

The hotel is in a good location for the centre of Toulouse. Most attractions and shopping areas are within walking distance. The staff were helpful and friendly. There is a nice terrace with a bar which is a pleasant place to sit in the sunshine. It also has a small pool if you feel like a dip. The room was comfortable and clean.

We'd booked a privilege room which turned out to be a mini-apartment on the top 7th floor. It was so badly designed, cobbled together from poor space. The bed was smaller than usual and one side squashed against an internal wall, no bedside table. There were no chairs except one settee opposite - and much too close to - an enormous TV. The bath side was so high it was difficult / dangerous to climb into the shower. There should be a safety handle on the wall. The heating was off in the hotel and the room was freezing. It was not worth over 200 euros. On checkout the reception were unsympathetic, to say the least.

Great small hotel with a boutique feel. Best sleep possible and really friendly and helpful staff. Didn’t sign up for the breakfast as too many pattiseries to explore . Location excellent for the central shops and restaurants . Would stay there again if returning