Mercure Toulouse Centre Saint-Georges Hotel 4 stars

Customer review rating 4.4/5 3,567 reviews
Mercure Toulouse Centre Saint-Georges Hotel
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Hotel extras

  • At the heart of the historic center of Toulouse

  • Private terrace with outdoor lap pool heated to 28° (seasonal)

  • Modern family rooms and interconnected rooms on request

  • Fully-equipped, comfortable apartments, ideal for long stays and families

  • Mahogany Club bar, with innovative cocktails

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Toulouse Centre Saint-Georges Hotel

rue saint Jérome
Pour GPS : 1 rue Paul Mériel
31000
toulouse
france

Tel: +33562277979

Fax: (+33)5/62277900

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS LIGNE 1 :  Ligne 1 SAINT GEORGES

  • Bus Ligne 10 :  Ligne 10 BOULBONNE

  • MÉTRO LIGNE A :  A CAPITOLE

  • MÉTRO LIGNE B :  B JEAN-JAURES

  • By plane

    TOULOUSE BLAGNAC At 3.7km / 2.3 miles

  • By car

    LA ROSERAIE At 5km / 3.13 miles

  • By train

    TOULOUSE MATABIAU At 2km / 1.25 miles

GPS :43.603511, 1.448394

Our accommodations

Choose from our Standard or Privilege Rooms. And for a long stay, the hotel invites you to discover its apartments, some with balconies overlooking the city.

Accessible room

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with one double bed and one single sofa bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with one double bed and one double sofa bed

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Terrace Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LE MAHOGANY CLUB

Non contractual photo

Le Mahogany Club bar is open every day from 5pm. Enjoy a moment of relaxation with friends and a house cocktail made by our head bartender. Guests can also take advantage of our outdoor terrace space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 155

  • Maximum capacity: 155 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Saint-Georges Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,567 reviews

tripadvisor

TripAdvisor Rating 4.0/5

832 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good staff and good location

Customer review rating 4.4/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Happy and helpful staff at all times

in the city

Customer review rating 4.4/5

Napoleon Business - 09/03/2020 Confirmed reviews ALL

friendly stuff. renovated rooms, cleaning need a lot if improvement, still old equipment, hotel not in good shape, breakfast ok nothing special.

Dear Klaus W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien PUJADES - Directeur

Very well located

Customer review rating 4.4/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Extremely good location and devoted people at our service .Rooms are clean and modern .The bar at evening is lively too .

Well located modern reception and bar area.

Customer review rating 4.4/5

Nicolas Couples - 26/02/2020 Confirmed reviews ALL

Very nice pleasant staff.well equipped rooms.shame the swimming pool was not working the nights we stayed.

Not bad, not good

Customer review rating 4.4/5

Cem Couples - 02/02/2020 Confirmed reviews ALL

Even being platinum member, had nothing special, no upgrade only welcome drink which is a standard starting silver members. Parking is paid, 19€ per night with no running elevator, wasn't the best experience with all the luggage climbing 3 level. 18€ per person breakfast, no worth taking while you have many cheaper options around. Nevertheless rooms were clean and staff was friendly.

Dear Cem O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you too for your compliments on the cleanliness of our rooms and the friendliness of our staff: we are very happy. We want you to know that we upgrade Platinum members of ALL, the loyalty program of the Accor group, as soon as we can, but it is not always possible when the hotel is full, I am sorry that you were disappointed. As for the parking lot, which belongs to Indigo, I will give this information to the manager. Looking forward to welcoming you soon, Sincerely, Sébastien PUJADES - Directeur

Very nice hotel, good balance of everything.

Customer review rating 4.4/5

Lance Business - 29/01/2020 Confirmed reviews ALL

Comfortable and smart room (although a little tight fitting). Good breakfast, decent bar area, smart all round. Friendly staff.

Central location, Friendly staff, Comfortable room

Customer review rating 4.4/5

Dave M. Friends - 27/01/2020 Confirmed reviews ALL

Could not fault it. Friendly staff checked us in early, gave us info of where to go, bar staff were great, room was exactly what you need, and the location made it easy to get everywhere.

Another enjoyable experience throughout the 4 nights at St George’s Mercure!

Customer review rating 4.4/5

City M. Couples - 23/01/2020 Confirmed reviews ALL

Not sure whether it was because I checked in online and notified Hotel that we would be arriving at 11 am but a lovely and welcome surprise to find the room was ready on arrival. This does not happen very often! Very grateful for this indeed. The room was perfect, lovely comfortable bed, quality bedlinen and towels. Good lighting everywhere and no noisy doors anywhere so 4 good nights sleep. I love Nuxe products and was particularly pleased to see it in the bathroom for the Hotels choice of shower gel. Breakfast choice is magnificent although I stay with fruit and muesli but every thing is available at the two buffet stations. Great coffee. The breakfast room is light and airy with comfortable seating arrangements and spotlessly clean.

Poorer than expected

Customer review rating 4.4/5

Anon Business - 23/01/2020 Confirmed reviews ALL

It was impossible to sleep in the morning due to construction work. This should have been informed. The WiFi was not good; loosing connection all the time and with poor upload/download speed. This made it hard to work, and to stream movies etc. Also, as they don't have a gym (how is that even possible for a hotel of that sort), they should have an arrangement with a local gym of sorts. Very disappointing, as I was staying there for two weeks. On the positive side; the breakfast was great, and the location is perfect. The staff was polite, and the cleaning was ok.

Dear Client, Thank you for choosing the Mercure Toulouse Centre Saint-Georges for your stay and for your compliments on our perfect location, our great breakfast, the cleanliness of the place and the politeness of our staff: these are very important qualities for us. With regard to the points you least appreciated, I apologize: the noise in the morning, which I confirm to you is finished now, is certainly due to the renovation of the shopping center, next to the hotel. As for the gym, I announce that we have a project in the hotel, which will see the light of day very soon! I hope you come back to enjoy it! Thanks again and best regards Sébastien PUJADES - Director

Wonderful time in Toulouse

Customer review rating 4.4/5

Sandra G. Business - 08/01/2020 Confirmed reviews ALL

My experience in the Hotel Mercure St Georges was wonderful. The room was very comfortable and the staff was very attentive and kind. Emil(?) was very helpful providing us information about the city attractions, local transportation, food/shopping areas and even provided us with an umbrella to stay dry. Breakfast had also very good choices and perfect hours. The only not so good event was a fire alarm at 3am due to some rain water/electrical issues but understand the rain levels were higher than usual. The staff handle the situation effectively though. Feedback: The shower area is a bit tight and the tub can be slippery, it could use some anti slippery bands on the floor and some sturdy handles for support. I'd recommend this hotel for its location and customer service.

Very good hotel in Toulouse downtown

Customer review rating 4.4/5

Claudia Families - 07/01/2020 Confirmed reviews ALL

Nice decoration, good welcome, nice and clean room, no noises! Good breakfast

Pleasant stay

Customer review rating 4.4/5

Anonymous Families - 04/01/2020 Confirmed reviews ALL

Thank you for your warm welcome and kind service. The room was clean and very convenient for a family of four. Kids were amazed by the amenities, their own TV and the adults by the kitchen and cozy bedroom.

Disappointed by the service I got as platinum

Customer review rating 4.4/5

Mickael K. Families - 31/12/2019 Confirmed reviews ALL

The service was disappointing I did not get access to the lounge as platinum and the Barman ejected me and my family from the room while we were eating and talking quietly there. He did not change his decision even after I told him that I should be allowed to stay as platinum

Fantastic Stay

TripAdvisor rating 4.0/5

An0nym0us98 Family - 29/12/2019 TripAdvisor review

Excellent Hotel, location and car parking facilities. Hotel validates your ticket and cost per day is around 19 Euros. Car park is located underneath Hotel and you can use your Sat Nav to direct you to the entrance. We spent Christmas with family in Toulouse and found the room and facilities excellent. The privilege rooms are in fact two rooms with one containing a very handy modern kitchen and the other the bathroom. It gave us plenty of space with all our luggage. Both areas have flat screen TVs. The staff were always very pleasant and very helpful. We would highly recommend this hotel and will definitely be back. The only negative was the street facing rooms can be noisy when the local bars and clubs close at night, with people passing.

Dear Customer, What a pleasure to read your lovely comment! The entire Mercure Toulouse centre Saint-Georges team thanks you. Note that we also have very comfortable rooms, on the square side ... to book for your next stay! Looking forward to welcoming you soon Sébastien PUJADES - Directeur

great location but poor facility and value

Customer review rating 4.4/5

Oliver Solo - 20/12/2019 Confirmed reviews ALL

the price is too high compared to other accor hotels in local area when compared with the services it offers

strange nightly experience due to false fire alert

Customer review rating 4.4/5

Anonymous Business - 16/12/2019 Confirmed reviews ALL

On the night of the 11-12 dec around 3AM there was a fire alert. After about 45min the situation was cleared by the authorities. I don't know what exactly the reason was (no fire, false alert?), but needless to say that this was an unpleasant experience which caused a lot of disturbance to the rest of my sleep. Furthermore, it is strange that the sound of the alert in the room is fairly weak, while it is very loud in the corridor. I can imagine that some guests may not have heard the alert due to the isolation of the doors.

Dear customer, it is with particular attention that I have read your comments following your stay at the Mercure Toulouse Centre Saint-Georges Hotel. I apologize for the inconvenience and thank you for taking the time to write to us. Note that the alarm was triggered automatically due to a leak in the hotel's domestic hot water network, which sprayed a detector. This is a completely unpredictable failure. Our night receptionist applied the safety instructions for the evacuation, the director was notified, the firefighters intervened and our technical manager arrived in 30 minutes and carried out the repair. We are very sorry for this incident. I personally intervened with my reception team to improve communication with our customers. Also be aware that in the event of a fire alarm, all rooms are evacuated by staff. Despite this incident, we hope to keep your trust. Best regards Sébastien PUJADES - Director

Central location with unbeatable price

TripAdvisor rating 4.0/5

ableabel Business - 08/12/2019 TripAdvisor review

Decent sized bedroom + living room, each with its own oversized 50-55” TV and balconies. Breakfast was included in the room rate, and offered the basic fanfare of cold meats, bread, eggs, juices and hot drinks. The simple bathtub makes up for the lack of full shower curtain/screen and the uncomfortable toilet bowl positioned a tad too close to the wall. Overall i won’t complain given its proximity to the city centre and 2 large supermarkets (Casino and Monoprix) and unbeatable price.

Hello, Thank you for the great review of our Mercure Toulouse Centre Saint Georges hotel ! We are glad that you enjoyed your stay and know that we take your remarks into account and that your satisfaction is our reward. Hope to see you again very soon. Sincerely, Sébastien Pujades

Conference Stay

Customer review rating 4.4/5

Carissa Business - 03/12/2019 Confirmed reviews ALL

I only selected the hotel due to my conference taking place at the facility. I must say, I really enjoyed it. The staff are excellent, facilities are great and the breakfasts are delicious. It is also well places in Terms of public Transport and Access to the City. I would stay there again.

Great

Customer review rating 4.4/5

Laura B. A. Families - 03/12/2019 Confirmed reviews ALL

excellent attention and room

Pleasant stay in Toulouse

Customer review rating 4.4/5

Mb Couples - 28/11/2019 Confirmed reviews ALL

Very good hotel.Excellent room and extensive breakfast.Only one small gripe...would have liked real cups in room.Paper ones difficult to use ! Plastic cups broke easily too. Very pleasant staff and hotel close to everything. Would definitely return.

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