Mercure Toulouse Centre Saint-Georges Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 911 reviews

Mercure Toulouse Centre Saint-Georges Hotel - Image 1
Mercure Toulouse Centre Saint-Georges Hotel - Image 2
Mercure Toulouse Centre Saint-Georges Hotel - Image 3
Mercure Toulouse Centre Saint-Georges Hotel - Image 4
rue saint Jérome, Pour GPS : 1 rue Paul Mériel, 31000 TOULOUSE, France

Description

Hotel extras

  • At the heart of the historic center of Toulouse

  • Outdoor terrace, swimming lane (open May to October) and fitness center

  • Modern family rooms and spacious, comfortable apartments

  • Le Mahogany Summertime, a cocktail bar terrace, from June to September

  • Rooms adapted for people with disabilities and with reduced mobility

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Saint-Georges Hotel

rue saint Jérome, Pour GPS : 1 rue Paul Mériel
31000 TOULOUSE
France

GPS:43.603511, 1.448394

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE MAHOGANY CLUB

Come and discover the trendy atmosphere of the bar Le Mahogany Club. Relax and share homemade cocktails. On sunny days you can enjoy our outdoor terrace area dipping your feet in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  911 reviews

TripAdvisor Rating  4.1/5  654 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Patricia M. Couples - Confirmed reviews ALL

Hotel is an older style building. But well maintained, clean and comfortable. Reception staff were friendly, approachable and helpful. Good selection of breakfast items, unfortunately toaster didn’t work.

Customer review rating 4.5/5

Richard P. Business - Confirmed reviews ALL

Confortable, friendly, clean, well-sited. All in all a very good experience. I would like bananas for breakfast though!

Very disappointed

TripAdvisor rating 2.0/5

Vanda I TripAdvisor review

This is a four star hotel in the middle of a large city where one would expect up to date amenities. There were only 2 USB ports in the room and they did not work. Several explanations were given for this; non worked in the hotel, some did work in the hotel , and if a client informed them that the US ports did not work , they would get them repaired, but not at weekends. We asked to have a room changed to where the USB ports did work, but they refused. Despite having a thermostat and air-conditioning control in the room one cannot control the temperature. The hotel temperature is centrally controlled. It was so hot that it was very difficult to sleep if not impossible and a huge waste of energy.

Dear Guest, Thank you for taking the time to share your experience at our hotel. I am sincerely sorry to hear that your stay did not meet your expectations. Regarding the USB ports, I understand how frustrating it can be when equipment does not function as expected. We strive to maintain our facilities in good working order, and your feedback will be taken into account to improve our service. Please note that our 24-hour receptionists offer adapters that work perfectly. Furthermore, the USB ports have been repaired by our technical department. Concerning the temperature control in the rooms, I would like to clarify that the air conditioning is indeed centrally managed for the overall comfort of our guests, and that during your stay, the weather was exceptionally (and unusually) mild for November. However, I understand that this may have affected your personal comfort, and I apologize for this inconvenience. I am writing the same response to your second identical review on another website. Sincerely, Sébastien PUJADES - Director

Customer review rating 3.0/5

Lee Y. Couples - Confirmed reviews ALL

Lost in the car park, no lifts working, had to carry suit case up s flights of steps and then had to search for hotel!

Location is central

TripAdvisor rating 5.0/5

evedi TripAdvisor review

Fabulous location and great buffet breakfast. Room was adequate for our short stay. I wouldn't hesitate to stay here again.

Dear customer, it is with great pleasure that I read your comment and thank you sincerely. We look forward to welcoming you back. Sébastien PUJADES - Manager

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Other web-users rate our hotel

  • 578 reviews 9.2/10 Location
  • 634 reviews 6/10 Room
  • 613 reviews 9.2/10 Service
  • 7 reviews 7.4/10 WiFi
  • 337 reviews 9/10 Breakfast
  • 196 reviews 6.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.