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Mercure Toulouse Centre Saint-Georges Hotel 4 stars

Customer review rating 4.4/5 4,202 reviews

ALLSAFE approved hotel

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Mercure Toulouse Centre Saint-Georges Hotel
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Hotel extras

  • At the heart of the historic center of Toulouse

  • Private terrace with outdoor lap pool heated to 28° (seasonal)

  • Modern family rooms and spacious, comfortable apartments

  • Gourmet brunch available all summer

  • Le Mahogany summertime terrace cocktail bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Toulouse Centre Saint-Georges Hotel

rue saint Jérome
Pour GPS : 1 rue Paul Mériel
31000 toulouse
france

Tel: +33562277979

Fax: (+33)5/62277900

Check-in from 15h00

Check out up to 12h00

  • BUS LIGNE 1 :  Ligne 1 SAINT GEORGES

  • Bus Ligne 10 :  Ligne 10 BOULBONNE

  • MÉTRO LIGNE A :  A CAPITOLE

  • MÉTRO LIGNE B :  B JEAN-JAURES

  • By plane

    TOULOUSE BLAGNAC At 3.7km / 2.3 miles

  • By car

    LA ROSERAIE At 5km / 3.13 miles

  • By train

    TOULOUSE MATABIAU At 2km / 1.25 miles

GPS :43.603511, 1.448394

Hotel services

LE MAHOGANY CLUB Non contractual photo

Come and discover the trendy atmosphere of the bar Le Mahogany Club. Relax and share homemade cocktails. On sunny days you can enjoy our outdoor terrace area dipping your feet in the water.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 12 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 148 rooms
    • 4 rooms for people with reduced mobility
    • 25 family rooms
    • 12 connecting rooms
    • 148 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Italian
    • French
    • Japanese
    • German
    • Spanish
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
Access to property
  • Parking Indigo Saint Georges Additional charge
    • Near the property
    • 861 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Couloir de nage
    • Outside
    • On site

Our accommodation(s)

Our hotel is perfect for all your moods and needs. Our bedrooms are modern and functional with quirky decor. Choose a Standard room or let yourself be tempted by a Privilege room with private terrace. Our apartments have an equipped kitchen, large lounge and two large televisions; ideal for long stays or with family. Some even have a terrace. Our communicating rooms are ready to welcome the tribes.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 155

  • Maximum capacity: 155 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Saint-Georges Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,202 reviews

TripAdvisor Rating 4.0/5

897 reviews

Comfortable and Convenient Apartments

Customer review rating 4.0/5

Ckc Business - 04/10/2021 Confirmed reviews ALL

The Apartments was decently sized with the most of what you need to make a longer stay comfortable. Kitchen had the basics- pots, pans, coffee machine, dishwasher, combo microwave oven. Free laundry was a nice bonus! They provided daily housekeeping which was good but rather inconsistent. Clean enough, but tables were not wiped. Some days towels were taken but not replaced, trash emptied but no bags replaced, had to dishwashing tablets. What annoyed me most was square plates that would not fit properly in the microwave so it wouldn't turn. Would be nice to have drawers or shelves for clothes.

Brilliant location in centre of Toulouse

TripAdvisor rating 4.0/5

Gerry55 08/09/2021 TripAdvisor review

A beautifully appointed modern hotel within walking distance of the great sights and shops of this lovely friendly city. Room was very clean and coffee/tea making facilities very welcome. Didn’t buy breakfast at 18€ ( a bit pricey) so can’t comment on that. Don’t bother with the swimming pool. It’s so small my husband couldn’t find it. All the staff were very friendly and helpful. One criticism though... the website needs to state clearly that if travelling by car you will have to use a nearby underground car park. I was aware of this ONLY through previous visitor comments and there are several car parks nearby so it was slightly stressful! The satnav coordinates bring you right to hotel door but there is only taxi parking. I had to run in and ask receptionist what to do with our car. Once explained it was straightforward or as straightforward as any underground car park in France can be 🤔 Furthermore the minimum overnight charge is 19€. That said I would definitely return here. Lovely informal seating in the foyer of the hotel.

Hello dear customer, I sincerely thank you for the excellent comments you sent us after your stay at the Mercure Toulouse center Saint-Georges. A word about our breakfast buffet: extremely comprehensive, "it worth a visit!" : Maybe next time... Concerning the parking, on all the booking sites you have to click on the icon to check if it is private and if it is paid: the parking located under our hotel belongs to Indigo. It is directly accessible by a lift near our front door and our customers benefit from a reduction of around € 10 per day. We look forward to welcoming you again very soon in our beautiful "pink city" Best regards Sébastien PUJADES - Director

Excellent location for excellent hotel

Customer review rating 4.5/5

Francesc L. D. Families - 07/09/2021 Confirmed reviews ALL

We're upgraded in a nice apartment. All service, quality of food for breakfast and swimming pool bar were excellent. Great people! Many thanks

Customer review rating 4.0/5

S. Families - 01/09/2021 Confirmed reviews ALL

Nice clean hotel, Friendly staff Location (Only problem but not the hotels fault were drug addicts using needles right next to the hotels entrance when we arrived)

Very friendly, very safe

Customer review rating 5.0/5

Ariane Couples - 20/08/2021 Confirmed reviews ALL

Our stay was ideal from start to finish. We received an email for advance registration the day before our arrival, an sms the day we traveled, and a warm welcome at reception. The covid-safety procedures were respected throughout our stay everywhere in the hotel. The room and bathroom were exactly as we had hoped. The location is great ( central but quiet). We will definitely return there if we visit Toulouse again.

Good location, nicely renovated

Customer review rating 3.5/5

Dirk Families - 07/08/2021 Confirmed reviews ALL

Excellent bunk bed for the children that folds out of the sofa in the living room. It’s fun and saves space in the small family suite. The property is obviously somewhat older, but nicely renovated. Walking distance to everything in the city centre. Staff is friendly. Only thing that was missing: some shelves in the wardrobe or a small chest of drawers. Hanging space only is not practical for a family of four.

Pleasant stand and well located

Customer review rating 4.0/5

Olivier Families - 27/07/2021 Confirmed reviews ALL

Well located hotel in Toulouse near Saint-Georges, Wilson and Capitole places. The room is comfortable for a good rest night and we had a good breakfast at the buffet.

Good location, nice hotel, disappointing details

Customer review rating 3.5/5

Jon Couples - 22/06/2021 Confirmed reviews ALL

We enjoyed our stay in toulouse. The hotel was well located, clean and well presented. We had a two room apartment, which was pleasant. However, the air conditioning was poor, the room was very hot, even with ac on lowest temp and fan blowing full. Also, plenty of coffee and herbal tea but no normal tea. Also only two small milk sachets, so that limits how many cups you can have with two people sharing the room!!! Attention to detail, when someone is paying €175 for a room.

Dear Jon R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the AC, our system has been changed recently and we have a limit of temperature to 20 degrees, we are very sorry that it was not sufficient enough for you. Moreover, we offer multiple types of teas from Palais des Thés, and like all our welcoming products are available at the reception on demand. Do not hesitate to contact them if you need anything during your future stay. Thank you again for sharing your experience, and we hope to see you again soon in our hotel. Sincerely, Sebastien PUJADES - Director

Fantastic Stay

TripAdvisor rating 5.0/5

An0nym0us98 Family - 29/12/2019 TripAdvisor review

Excellent Hotel, location and car parking facilities. Hotel validates your ticket and cost per day is around 19 Euros. Car park is located underneath Hotel and you can use your Sat Nav to direct you to the entrance. We spent Christmas with family in Toulouse and found the room and facilities excellent. The privilege rooms are in fact two rooms with one containing a very handy modern kitchen and the other the bathroom. It gave us plenty of space with all our luggage. Both areas have flat screen TVs. The staff were always very pleasant and very helpful. We would highly recommend this hotel and will definitely be back. The only negative was the street facing rooms can be noisy when the local bars and clubs close at night, with people passing.

Dear Customer, What a pleasure to read your lovely comment! The entire Mercure Toulouse centre Saint-Georges team thanks you. Note that we also have very comfortable rooms, on the square side ... to book for your next stay! Looking forward to welcoming you soon Sébastien PUJADES - Directeur

Central location with unbeatable price

TripAdvisor rating 4.0/5

ableabel Business - 08/12/2019 TripAdvisor review

Decent sized bedroom + living room, each with its own oversized 50-55” TV and balconies. Breakfast was included in the room rate, and offered the basic fanfare of cold meats, bread, eggs, juices and hot drinks. The simple bathtub makes up for the lack of full shower curtain/screen and the uncomfortable toilet bowl positioned a tad too close to the wall. Overall i won’t complain given its proximity to the city centre and 2 large supermarkets (Casino and Monoprix) and unbeatable price.

Hello, Thank you for the great review of our Mercure Toulouse Centre Saint Georges hotel ! We are glad that you enjoyed your stay and know that we take your remarks into account and that your satisfaction is our reward. Hope to see you again very soon. Sincerely, Sébastien Pujades

Lígia

TripAdvisor rating 4.0/5

Lígia C Family - 20/11/2019 TripAdvisor review

Very nice room,with a nice view.The staff was really good. Excellent location. The Security of the Hotel was five stars and help my family a lot. It was a very nice experience.We are going to repeat it.

Hello, Thank you for you nice comment, the whole team is very glad to read it. Your satisfaction is our main reward ! Hope to see you soon in Toulouse ! Sebastien Pujades

Perfect location, perfect accommodation

TripAdvisor rating 5.0/5

Bahadir A Family - 19/07/2019 TripAdvisor review

The hotel nicely situated in the newer section of the city, in close proximity to a variety of restaurants and shops. Hotel does not have a car park but offers discounted parking in underground parking which is just next to the hotel. The room we stayed was so called privileged room and very nice.

Good Morning Bahadir, First of all thank you for choosing our establishment Mercure Toulouse Centre Saint Georges. We are glad to learn that your stay was up to your expectations. Also, we would like to thank you for your nice comment and we hope that you'll come back very soon. Sincerely, Sébastien PUJADES, Manager

Comfortable hotel in central location

TripAdvisor rating 4.0/5

jojburrows Solo travel - 12/06/2019 TripAdvisor review

The hotel is in a good location for the centre of Toulouse. Most attractions and shopping areas are within walking distance. The staff were helpful and friendly. There is a nice terrace with a bar which is a pleasant place to sit in the sunshine. It also has a small pool if you feel like a dip. The room was comfortable and clean.

Good Morning, Thank you very much for this comment ! We are happy to read that you had such a pleasant time in our hotel Mercure Toulouse Centre Saint Georges. Hoping to see you again soon, Sincerely, Sébastien Pujades, Manager

Nice hotel, good breakfast, terrible privilege room

TripAdvisor rating 3.0/5

piquet47 Couples - 21/04/2019 TripAdvisor review

We'd booked a privilege room which turned out to be a mini-apartment on the top 7th floor. It was so badly designed, cobbled together from poor space. The bed was smaller than usual and one side squashed against an internal wall, no bedside table. There were no chairs except one settee opposite - and much too close to - an enormous TV. The bath side was so high it was difficult / dangerous to climb into the shower. There should be a safety handle on the wall. The heating was off in the hotel and the room was freezing. It was not worth over 200 euros. On checkout the reception were unsympathetic, to say the least.

Dear client, First of all, thank you for choosing our Hotel Mercure Toulouse Centre Saint Georges. We are sorry to read that your stay was not up to your expectations. Usually the "Privilege room" is really appreciated by our clients. However, we took note of your comments and we will do our best to improve ourselves. I personally intervened to the reception department to make sure that they will bring a particular attention to the welcome as usual. Thank you again, Sincerely yours, Sébastien Pujades, Manager

Top Time In Toulouse

TripAdvisor rating 5.0/5

Dreamer233889 Solo travel - 19/12/2018 TripAdvisor review

Great small hotel with a boutique feel. Best sleep possible and really friendly and helpful staff. Didn’t sign up for the breakfast as too many pattiseries to explore . Location excellent for the central shops and restaurants . Would stay there again if returning

Many thanks for your commentary ! All staff is happy that you liked your stay in Mercure Toulouse Centre Saint-Georges ! We hope you come back in good weather to dicover many interesting places in Toulouse and in our hotel, like our terrace and our lap pool !... We look forward to welcome you again ! Best regards, Sébastien PUJADES - Directeur

A good couple of nights at the Mercure Toulouse

TripAdvisor rating 4.0/5

chrisbfranks Couples - 14/09/2018 TripAdvisor review

The hotel was in a very good location, with easy access to the city centre and some lovely little squares (St George being the nicest). The hotel was modern and clean and had a small but usable pool. The drinks were good and not too expensive. Overall a nice stay.

Thank you very much, dear customer, for taking the time to write to us after your stay at the Mercure Toulouse Center Saint-Georges. We are glad that you enjoyed our hotel and our beautiful city! Know that our receptionists are also present to give you indications on pretty places or activities, in the city "pink" Looking forward to welcoming you again, I send you my best regards Sébastien PUJADES - Directeur

Excellent service, clean & comfortable rooms

TripAdvisor rating 4.0/5

bergas2018 Business - 20/07/2018 TripAdvisor review

Exceptional check-in experience (someone called Fatemeh or some similar name). Comfortable bed, pretty poor internet speed (as always), very warm & cozy decoration, decent breakfast options. Good location. Unreliable parking payment process (paid twice).

Dear Customer, Thank you very much for your positive comment about your stay at Mercure Toulouse Center Saint Georges. Fatemeh, our receptionist, will be particularly pleased to read you! On the other hand, I have taken note of your remark about the parking, public, located under the hotel, know that I am sorry for this dysfunction. The whole team will have great pleasure to welcome you again, as soon as you wish! Best regards, Sébastien PUJADES - Manager

Perfect location

TripAdvisor rating 4.0/5

jorgen_sjoholm Business - 16/10/2017 TripAdvisor review

Perfect location in the city center. The room was clean and modern and I slept well in the bed. The international breakfast was fresh and tasteful. The express check-in/check-out wasn't that express, but that was the only minor flaw.

Hello Mr Sjoholm, We thank you very much for taking the time to share your recent experience at the Mercure Toulouse Saint-Georges Center. We are delighted that you enjoyed our room and our super bed, as well as the buffet breakfast: these are essential services in a hotel. We have noted the point of improvement that you propose and we will be delighted to welcome you soon in our beautiful pink city! best regards Sébastien PUJADES - Manager

Warm Welcome

TripAdvisor rating 5.0/5

ParisPals Couples - 13/06/2017 TripAdvisor review

A very warm welcome awaits anyone who wants a nice stay in Toulouse. From the Manager down the staff are competent and effective with a high level of attention to detail. We wished we were staying longer and in fact will return and would look no further than the Saint-Georges.

Dear Customer, A big thank you for choosing to stay at the Mercure Toulouse Center Saint-Georges and for sharing your sympathetic opinion of our staff. Hoping to welcome you very soon, I send you with my team, our best greetings. Sébastien PUJADES - Director

Need to improve service level

TripAdvisor rating 3.0/5

Ligia_Orl Family - 26/05/2017 TripAdvisor review

Hotel is ok, very well located close to Place Saint Georges. Service level is not their strengh. Aalthough the lady from the reception that was training was very kind, we cannot say the same from the guy that I believe was the manager - I was stuck at the elevator with my daughter and the baby carriage when we arrived and when my husband asked for help, he did not even look to him to help. At the end we could get out by ourselves! In all the five days that we stayed there, he was looking to us with contempt.

Dear Client, Thank you for having shared your feelings, after your stay at the Mercure Toulouse center Saint-Georges. I can assure you that I was not present at the hotel during your stay and that I would vouch for my employees: none of them would voluntarily leave a client in the situation you describe. We have many customers "businessmen", who work in the lobby or who rent the glazed office on the ground floor. It is certainly a mistake, and I am terribly sorry. However, do not hesitate to contact me, if you wish, to exchange on this subject. We hope that you will give us the opportunity to welcome you, and extend our sincere greetings. Sébastien PUJADES - Manager

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