Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Name: Mercure Toulouse Centre Wilson Capitole hotel
Address: TOULOUSE, 31000, FRANCE
Telephone: (+33)5/34454060
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 6,946 reviews

ALLSAFE approved hotel

Mercure Toulouse Centre Wilson Capitole hotel

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+ 22 Services

Mercure Toulouse Centre Wilson Capitole hotel

Hotel for travellers looking for local and authentic experiences

We are labelled ALLSAFE Bureau Veritas to guarantee the implementation of all health measures and accommodate you in the best conditions. We are ready and looking forward to welcoming you!

Mme Valérie MOIROD, Hotel Manager

In the center of Toulouse and very close to the train station, the 4-star Mercure Toulouse Centre Wilson Capitole hotel is a beautiful red brick building, typical of Toulouse architecture. Make the most of the hotel's location close to the tourist sites, restaurants and theaters, such as Place Wilson, Place due Capitole and St Sernin. In the evening, relax in the hotel lounge bar or enjoy the comfort of your fully equipped room.

The Mercure Toulouse Centre Wilson Capitole hotel is ideally located in the heart of the city center and 5 minutes from Place du Capitole. Discover the historical monuments of the town such as the Church of the Jacobins and the Basilica of Saint Sernin.

Right in the heart of the 'pink city' and within walking distance of Toulouse's main attractions, a stroll from our hotel takes you to Place du Capitole, Place Wilson and the Saint-Sernin basilica, and on to dine in the city's finest restaurants

Hotel extras

Labeled ALLSAFE by Bureau Veritas
In the downtown area and a 5-minute walk from Place du Capitole
Metro station just 2 minutes' walk away
Private car park with direct access to the rooms
The conference center is 5 minutes by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Check-in from 14h00

Check out up to 12h00

BUS LIGNE 22: 22 Jean Jaures
BUS LIGNE 23: 23 Jean Jaures
BUS LIGNE 29: 29 Jean Jaures
BUS LIGNE 38: 38 Jean Jaures
Bus: 23 Jean Jaures
CAPITOLE: 1 Jean Jaures
CAPITOLE: A Jean Jaures
JEAN JAURES: B Jean Jaures
Métro: Ligne A Jean Jaures

By plane
TOULOUSE BLAGNAC At 10km / 6.21 miles
By train
MATABIAU At 1km / 0.62 miles

GPS:43.604654, 1.448382

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Bar Lounge Non contractual photo

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Our accommodation(s)

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Classic Room - 1 double bed

Max. number of persons: 2
Area: From 19 m² / 205 sq ft
Views: Courtyard View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Classic Room - 1 double bed and 1 single rollaway bed

Max. number of persons: 3
Area: From 20 m² / 215 sq ft
Views: City View, Courtyard View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Privilege Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room with balcony - 1 double bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 90 m²
Maximum capacity: 25 people

Find out more

Well located and clean

Christine B. Couples - 09/01/2022 Confirmed reviews ALL

Nice stay in Toulouse. Hotel in the center, close to the Capitole. Clean rooms. Good breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie MOIROD General Manager.

F. Business - 06/12/2021 Confirmed reviews ALL

I was lucky: I was upgraded to a superior room for this 2 nights stay.

Dear MR F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager.

Very good central location.

Jamie Business - 24/11/2021 Confirmed reviews ALL

Great hotel with warm welcoming staff. Great location in city centre for bars and restaurants.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Great Stay

Steven Solo - 23/11/2021 Confirmed reviews ALL

I stayed in the hotel for a busy weekend of a holiday. The welcome was very friendly and the stay was faultless. The hotel is in a great location for bars, restaurants , cinema and the Theatre. I will certainly return, very soon.

Location was Key to everything

J J. Couples - 09/11/2021 Confirmed reviews ALL

I found the Hotel to be well located. The staff were very friendly and professional in every sense. The Room was Good. I found the Bathroom to be small. If anything to point out was room service Milk was not left in Room for Coffee and only one btl of Water for two people..

Dear JAMES J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager

Good location, clean and tidy

J D. J. Couples - 09/11/2021 Confirmed reviews ALL

Unstressed and relaxed

Dear JOSEPH J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager

bonne situation

Decondé Business - 02/11/2021 Confirmed reviews ALL

Monsieur D., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur D., nos salutations distinguées. Valérie MOIROD Directrice.

Nice customer service from the beginning

Anonymous Business - 01/11/2021 Confirmed reviews ALL

Thank you for a pleasant stay. The lady at the reception made me feel very welcome and set a good tone for the entire visit. Unfortunately I do not remember her name, but she is exactly what every hotel needs.

East experience

F. Couples - 31/10/2021 Confirmed reviews ALL

The staff was very friendly and helpful. The room comfortable. Good ratio price quality. In the center so easy to walk around.

Good stay

F. Business - 25/10/2021 Confirmed reviews ALL

Very good experience with the receptionist of the night from 18 to 19 Oct. He solved my problem of parking.

Dear Mr F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager.

Good stay - optimal location

Bertold B. Business - 17/10/2021 Confirmed reviews ALL

My go-to place in Toulouse. The hotel has everything you can expect from a Mercure and is very reasonably priced. I appreciated the personalised approach by Mr Frantz at check-in and church-out. Staff very helpful if you need a charger etc.

Dear BERTOLD BARER, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Ideal location and secure parking

Jules S. Couples - 08/10/2021 Confirmed reviews ALL

Hotel staff were helpful and friendly. The room was great with a large bed and beautifully fitted bathroom. We slept very well.

Dear JULES S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Comfortable stay, good service

Anonymous Business - 14/09/2021 Confirmed reviews ALL

Comfortable stay, good service

Good location

Vicky W. Couples - 10/09/2021 Confirmed reviews ALL

Stayed at this hotel a few times. Great location. Rooms nice. Has car park, but tight to get in for a larger car. Good breakfast - would recommend.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre W. Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General manager.

Overall is good.

Jc… Families - 12/08/2021 Confirmed reviews ALL

the place is good the bedroom is clean and nice. We had an issue with the sleeping bed for my baby. It was solved by the staff, but they could have done the swap of bed. I had to do it by myself and keep the additional bed for the entire trip.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie MOIROD Directrice.

Great Stay

Jerome F. Couples - 19/07/2021 Confirmed reviews ALL

Mostly very positive. Nice location, Nice people, Nice hotel. Did I mentioned Nice People? Only negative was the fact that they didn't charge the credit that I requested (they used the one for the reservation VS the one used at check out).

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept all our apologies for the debit on the wrong credit card, feel free to be back to us if you want us to change one card to another. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager.

Clean and comfortable , but decor is dark and dingy.

Stephen K. Families - 18/07/2021 Confirmed reviews ALL

Good value, but it’s not the kind of room or place you enjoy hanging around.

Dear STEPHEN K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie MOIROD General Manager.

Good location

Colin Solo - 06/07/2021 Confirmed reviews ALL

Good, central location in Toulouse.

Dear COLIN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Family trip to Toulouse

Sigit S Family - 21/09/2019 TripAdvisor review

1. Perfect location close to city centre, dining area and entertainment district 2. Newly furnished, clean and spacious room 3. Polite and attentive staff 4. Onsite parking is provided (limited spots)

Dear client, I would like to thank you for sharing your experience at the Mercure Wilson. We are delighted to read that you enjoyed your stay, both for the room and for the service. Our team takes it very seriously to meet the needs of our guests, as well as to advise them best for their stay in Toulouse.

Ideal location, and very nice' service

vastorri Couples - 04/06/2019 TripAdvisor review

Perfect location, and very nice welcome at arrival. Nice superior room with soft drinks mini bar offered. Convenient parking under the hotel, good for standard cars. Fresh fruit juice at breakfast. Coffee in the room from Nespresso

Dear client, What a pleasure to read your comment. It perfectly sums up the ambiance and philosophy of the Mercure Hotel Wilson. Your review will be highly appreciated by the TripAdvisor community, it is a perfect description of our hotel. We sincerely thank you for taking the time to write this lovely review and look forward to seeing you again soon.

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