Mercure Toulouse Centre Wilson Capitole hotel 4 stars

well, staff at the reception kind of us

All hotel staff very welcoming and helpful - all deserve huge praise. The general décor and appointments of the hotel are excellent, as is its position near the Capitole. However, it is let down by the room which has little space, no writing desk and hardly any clothes storage. This seems to be because of a huge bathroom, badly designed (basin and wc tucked into corners) and wasted space in the centre. Such a pity!

Fine commercial hotel, well located in the midst of most of the action in Toulouse. Then again so is the sister hotel at st. George. My only gripe at both of my recent mercure stays are the wimpy plastic glasses in the rooms.

I have stayed here for two nights. Very friendly welcome at the reception, cosy area as well. Received a privilege room, which was well-equiped. Although the room was at the streetside, there was no noise at all. Breakfast area was very welcoming and you had the feeling you were at home. Love to come back. Hotel is situated in the city center and public transport is very easy.

We had a delightful time, were within walking or metro distance of all the sites we wished to visit. The staff was friendly, attentive and we had an exceptional stay.

Entering and parking in the garage is a real challenge (only for excellent drivers and well-equipped (mirrors, cameras) cars). Nice and friendly personnel. Excellent breakfast.

Efficient reception. Thought bathroom needed updating. Very comfortable bed.

The title says it all

The room was quite clean and comfortable with a big bed and a gorgeous TV screen. Full equipped bathroom.

Staff very helpful and good location with access to many restaurants for dinner.

We enjoyed being in a well designed hotel in a perfect location.

really nice hotel, good and quite in the room

The room was dated. The air conditioning didn’t work. The room was hot and very stuffy. The bed seemed old and the sheets were of very low quality and rough to the touch. There were no choice of pillows and those provided were hot soft foam type which made sleep difficult and uncomfortable. The Air conditioning was turned off so it was not possible to cool or regulate the temperature in the hot stuffy room unless by opening a window. This then allowed all the noise of the city into the room. The bathroom door didn’t shut as the latch was worn and the toilet was loose. The shower temperature was difficult to finely adjust because the regulator was stiff. However the staff were fantastic, friendly helpful and accommodating which certainly helped. There are a lot better hotels in the capitole at this price point. Come on Accor this hotel needs some work.

Good. I would be very pleased, if the German Television channel could be changed to „ZDF“ instead of the not so relevant „RTL“. I like to stay in your hotel nearly every week during the next two years .... maybe there is a chance ....:-)?

Very practical and quick check in and check out procedure. I like the style of the lobby. There are nice bottles on display but apparently nobody available to serve a drink. Otherwise staff is friendly and efficient. Room comfortable and nicely decorated.