Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Name: Mercure Toulouse Centre Wilson Capitole hotel
Address: TOULOUSE, 31000, FRANCE
Telephone: (+33)5/34454060
Rating: 4.5

Customer review rating 4.5/5 6,592 reviews

ALLSAFE approved hotel

Best price guarantee

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Mercure Toulouse Centre Wilson Capitole hotel

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Mercure Toulouse Centre Wilson Capitole hotel

Hotel for travellers looking for local and authentic experiences

We are labelled ALLSAFE Bureau Veritas to guarantee the implementation of all health measures and accommodate you in the best conditions. We are ready and looking forward to welcoming you!

Mme Valérie MOIROD, Hotel Manager

In the center of Toulouse and very close to the train station, the 4-star Mercure Toulouse Centre Wilson Capitole hotel is a beautiful red brick building, typical of Toulouse architecture. Make the most of the hotel's location close to the tourist sites, restaurants and theaters, such as Place Wilson, Place due Capitole and St Sernin. In the evening, relax in the hotel lounge bar or enjoy the comfort of your fully equipped room.

The Mercure Toulouse Centre Wilson Capitole hotel is ideally located in the heart of the city center and 5 minutes from Place du Capitole. Discover the historical monuments of the town such as the Church of the Jacobins and the Basilica of Saint Sernin.

Right in the heart of the 'pink city' and within walking distance of Toulouse's main attractions, a stroll from our hotel takes you to Place du Capitole, Place Wilson and the Saint-Sernin basilica, and on to dine in the city's finest restaurants

Hotel extras

Labeled ALLSAFE by Bureau Veritas
In the downtown area and a 5-minute walk from Place du Capitole
Metro station just 2 minutes' walk away
Private car park with direct access to the rooms
The conference center is 5 minutes by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas 1000000000779450
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Private indoor parking Paying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- Spanish
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Shoe shine machine

Breakfast Paying
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 19:00-22:00
- Opening hours : Week-end Closed

1 Meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available Paying

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- 40 parking spaces
- On site
- Parking opened 24/7
- Private

Parking de l'hôtel (Extra)
- 40 parking spaces
- On site
- Parking opened 24/7
- Private

1 Bar(s)
- Room service (Extra)
- Room service (Extra)
- Room service (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
Breakfast (Extra)
- Room service (Extra)
- Room service (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals

Bottle Warmer

Bottle Warmer

- Plugs and converters available on desks
- Shoe shine machine
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- Elevator to all floor
- Waiting area or lounge
- 3 rooms for people with reduced mobility
- 4 family rooms
- 5 floors
- 95 non-smoking rooms
- 95 rooms
- English
- French
- German
- Spanish
- Thai
- Iron at reception
- Luggage storage
- Safe deposit box at reception

Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- Elevator to all floor
- Waiting area or lounge
Hotel informations
- 3 rooms for people with reduced mobility
- 4 family rooms
- 5 floors
- 95 non-smoking rooms
- 95 rooms
Languages spoken at the hotel
- English
- French
- German
- Spanish
- Thai
Services available at reception
- Iron at reception
- Luggage storage
- Safe deposit box at reception

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Check-in from 14h00

Check out up to 12h00

BUS LIGNE 22 : 22 Jean Jaures
BUS LIGNE 23 : 23 Jean Jaures
BUS LIGNE 29 : 29 Jean Jaures
BUS LIGNE 38 : 38 Jean Jaures
Bus : 23 Jean Jaures
CAPITOLE : 1 Jean Jaures
CAPITOLE : A Jean Jaures
JEAN JAURES : B Jean Jaures
Métro : Ligne A Jean Jaures

By plane
TOULOUSE BLAGNAC At 10km / 6.21 miles
By train
MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Our accommodation(s)

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Classic Room - 1 double bed

Max. number of persons: 2
Area: From 19 m² / 205 sq ft
Views: Courtyard View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Classic Room - 1 double bed and 1 single rollaway bed

Max. number of persons: 3
Area: From 20 m² / 215 sq ft
Views: City View, Courtyard View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Privilege Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room with balcony - 1 double bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our restaurants and bars

Bar Lounge

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 90 m²
Maximum capacity: 25 people

Find out more

Great Stay

Jerome F. Couples - 19/07/2021 Confirmed reviews ALL

Mostly very positive. Nice location, Nice people, Nice hotel. Did I mentioned Nice People? Only negative was the fact that they didn't charge the credit that I requested (they used the one for the reservation VS the one used at check out).

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept all our apologies for the debit on the wrong credit card, feel free to be back to us if you want us to change one card to another. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager.

Clean and comfortable , but decor is dark and dingy.

Stephen K. Families - 18/07/2021 Confirmed reviews ALL

Good value, but it’s not the kind of room or place you enjoy hanging around.

Dear STEPHEN K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie MOIROD General Manager.

Good location

Colin Solo - 06/07/2021 Confirmed reviews ALL

Good, central location in Toulouse.

Dear COLIN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Thank you to Marie

Anonymous Business - 04/07/2021 Confirmed reviews ALL

Marie was on reception on Friday 2/7/21 and the customer service was wonderful. Made my day after a very long trip. Thank you.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Very central

Sil Business - 13/06/2021 Confirmed reviews ALL

Perfectly situated, a few dozen meters from place WIlson, the hotel features friendly staff, excellent WiFi, good and varied breakfast (for S. European standards), comfy beds, quiet rooms (no through traffic). The underground car park is very narrow. If your car is a tad larger than the very small ones, it will be an odyssey driving in, parking, and getting out.

Great hotel in the center of Toulouse

Christophe Business - 25/04/2021 Confirmed reviews ALL

I had a very nice stay. The staff was very friendly and helpful. All sanitary measures were followed to the letter. All meals are conveniently delivered to your room.

Super situation

Anonymous Couples - 23/03/2021 Confirmed reviews ALL

Extra

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Centre Wilson Capitole. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Valérie Moirod Directrice.

very well located

Anonymous Business - 05/11/2020 Confirmed reviews ALL

Room had a little balcony with a very nice view

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Well located

Emad E. B. Business - 12/10/2020 Confirmed reviews ALL

I hope to come next time and say with you

Dear Emad E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Good stay

D. A. Business - 11/09/2020 Confirmed reviews ALL

Very quiet

Dear Abdul hakim D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good location

O Solo - 17/08/2020 Confirmed reviews ALL

Location was great. In the heart of city centre, with accessibility to most sites and restaurants by foot.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Good stay

P. Business - 15/07/2020 Confirmed reviews ALL

kind and smiley staff room service at diner a little bit expensive

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Well located

Quentin C. P. Business - 12/07/2020 Confirmed reviews ALL

My stay was great, the location of the hotel is really enjoyable as it is in the city center and surrounded by a large choice of restaurant. My only critic would be the parking which is very narrow.

Dear Quentin P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

The excellent hospitality

R. Families - 06/07/2020 Confirmed reviews ALL

All staff are exceptionally kind, helpful and friendly since booking process till check out. And the hotel has secured private car parking which is super rare in Toulouse downtown.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Fine hotel

E Friends - 15/03/2020 Confirmed reviews ALL

This Accor hotel is well-located, staff are helpful, accommodations are clean, rooms are spacious, and provide the usual amenities (hairdryer, several towels, hand lotion).

Good Stay

Matthew L. Couples - 15/03/2020 Confirmed reviews ALL

Very friendly staff on arrival, explained what areas to visit for various different experiences. Very clean and comfy room

Dear Matthew L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Family trip to Toulouse

Sigit S Family - 21/09/2019 TripAdvisor review

1. Perfect location close to city centre, dining area and entertainment district 2. Newly furnished, clean and spacious room 3. Polite and attentive staff 4. Onsite parking is provided (limited spots)

Dear client, I would like to thank you for sharing your experience at the Mercure Wilson. We are delighted to read that you enjoyed your stay, both for the room and for the service. Our team takes it very seriously to meet the needs of our guests, as well as to advise them best for their stay in Toulouse.

Ideal location, and very nice' service

vastorri Couples - 04/06/2019 TripAdvisor review

Perfect location, and very nice welcome at arrival. Nice superior room with soft drinks mini bar offered. Convenient parking under the hotel, good for standard cars. Fresh fruit juice at breakfast. Coffee in the room from Nespresso

Dear client, What a pleasure to read your comment. It perfectly sums up the ambiance and philosophy of the Mercure Hotel Wilson. Your review will be highly appreciated by the TripAdvisor community, it is a perfect description of our hotel. We sincerely thank you for taking the time to write this lovely review and look forward to seeing you again soon.

Toulouse break

H7988KSjohnf Couples - 01/05/2019 TripAdvisor review

Pleasant well located hotel. Rooms were small and the car park very tight. No restaurant. Noise late at night from nearest Tapas bar. Gilets Jaunes were on the street not far from the hotel but were not a problem. Only France24 and CNN in english on the TV although some films were in VO so were in english. I would go somewhere else next time for a change

Dear client, It is with pleasure that I take note of your comment and I am delighted that our hotel contributed to the success of your stay in Toulouse. Your opinion is essential and encourages us to continue our efforts. I hope to welcome you back to the Mercure Wilson ..

An Overnight Stay

charlestO6720UN Business - 14/04/2019 TripAdvisor review

Was on an overnight stopover in Toulouse and wanted somewhere central to stay and knew the area so selected the Mercury Wilson .the stay was excellent the Hotel was as described. Plus was as I believed to be well placed for the Metro and some great restaurants very nearby.

Dear client, We thank you very much for your evaluation ! We are delighted to hear that you liked the hotel and its location. As you pointed out, The Mercure Wilson is ideally located in the heart of Toulouse. A big thank you for your compliments on our staff ! We are always available to our customers to make their stay as pleasant as possible.

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