Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,179 reviews

Mercure Toulouse Centre Wilson Capitole hotel - Image 1
Mercure Toulouse Centre Wilson Capitole hotel - Image 2
Mercure Toulouse Centre Wilson Capitole hotel - Image 3
Mercure Toulouse Centre Wilson Capitole hotel - Image 4

Description

Hotel extras

  • In downtown Toulouse

  • Dine in your room from 6pm to 10pm.

  • Secluded terrace sheltered from the hustle and bustle of the city center.

  • Private parking garage with direct access to the rooms

  • Metro right outside the hotel, Matabiau train station 15 minutes on foot.

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 TOULOUSE
France

GPS:43.604654, 1.448382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRUNCH COCOTTE

In a warm ambience with local produce, discover our BRUNCH Cocotte every Sunday from midday. Steaming cocottes invite you to open the doors of the hotel and wander through an open kitchen, just like home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,179 reviews

Customer review rating 4.5/5

Craig B. Business - Confirmed reviews ALL

Comfortable rooms with friendly staff and exceptional service. Rooms are comfortable and the services available are excellent. Location is right in the heart of Toulouse which is great if you want to have access.

Dear Mr B., Thank you for your kind feedback. We are delighted to read that you enjoyed our central location, the comfort of your room and the quality of service provided by our team. Your comments are a reward for all of us. We would be happy to welcome you back to Toulouse. Kind regards, The Front Office team.

Customer review rating 4.5/5

Guillaume J. L. G. J. Business - Confirmed reviews ALL

Very good !

Customer review rating 5.0/5

Rana T. Families - Confirmed reviews ALL

We had a wonderful stay at the Mercure. The rooms were very comfortable, and the location was perfectly central. And what truly made our experience exceptional was Cedric at reception. From the moment we arrived, he made us feel genuinely welcome and completely at home. His warmth, kindness, and attention to detail were evident in every interaction. Nothing was ever too much trouble, and he consistently went above and beyond to ensure our stay was special. With a background in New York City's hotel industry, I can say without hesitation that Cedric offers the very best of hospitality. His professionalism and genuine care for his guests are exceptional and increasingly rare. He has that unique ability to make guests feel not only cared for, but truly valued. Cedric is a tremendous asset to the Mercure, and the hotel is fortunate to have him. Thank you, Cedric, for making Toulouse feel like home. We hope to return someday.

Hello, Thank you very much for taking the time to share your experience with us. We are delighted to read that you enjoyed our comfortable rooms, our central location and the quality of service provided by Cedric. Your kind words mean a great deal. We are especially touched by your recognition of his professionalism, kindness and dedication to making every guest feel welcome and valued. We hope to have the pleasure of welcoming you back to Toulouse in the future. Kind regards, The Front Office team.

Customer review rating 3.5/5

Spencer V. Business - Confirmed reviews ALL

Rooms were kept extremely hot, whether the outside temperature was hot or cooler.

Dear Mr Spencer, Thank you for taking the time to share your feedback. We are sorry to learn that the temperature in your room affected your comfort during your stay, despite our efforts to improve the situation. Our hotel operates with a centralized air-conditioning system that provides either heating or cooling throughout the building. During seasonal transitions, when outdoor temperatures can vary significantly from one day to the next, managing indoor comfort can be more challenging. We thank you for bringing this matter to our attention and we hope welcome you again. Kind regards, The management team.

Customer review rating 5.0/5

Frederik N. Business - Confirmed reviews ALL

Friendly staff, excellent breakfast, calm hotel

Dear Mr. N., Thank you very much for your wonderful feedback. It is especially rewarding to know that you always feel welcomed when staying with us. The trust and loyalty of our returning guests mean a great deal to our team. We truly appreciate your kind words regarding the breakfast and the calm atmosphere of the hotel. We look forward to welcoming you back very soon. Kind regards, The Front Office team.

Other web-users rate our hotel

  • 459 reviews 8.9/10 Location
  • 535 reviews 6.1/10 Room
  • 596 reviews 9/10 Service
  • 12 reviews 6.8/10 WiFi
  • 311 reviews 8.7/10 Breakfast
  • 137 reviews 6.8/10 Cleanliness
  • 10 reviews 4.7/10 Bar

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