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Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating 4.4/5 6,466 reviews

ALLSAFE approved hotel

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Mercure Toulouse Centre Wilson Capitole hotel
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+ 18 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • In the downtown area and a 5-minute walk from Place du Capitole

  • Metro station just 2 minutes' walk away

  • Private car park with direct access to the rooms

  • The conference center is 5 minutes by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Check-in from 14h00

Check out up to 12h00

  • BUS LIGNE 22 :  22 Jean Jaures

  • BUS LIGNE 23 :  23 Jean Jaures

  • BUS LIGNE 29 :  29 Jean Jaures

  • BUS LIGNE 38 :  38 Jean Jaures

  • Bus :  23 Jean Jaures

  • CAPITOLE :  1 Jean Jaures

  • CAPITOLE :  A Jean Jaures

  • JEAN JAURES :  B Jean Jaures

  • Métro :  Ligne A Jean Jaures

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles

  • By train

    MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Our accommodation(s)

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room - 1 double bed and 1 single rollaway bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with balcony - 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

Bar Lounge

Non contractual photo

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,466 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,022 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Super situation

Customer review rating 5.0/5

Anonymous Couples - 23/03/2021 Confirmed reviews ALL

Extra

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Centre Wilson Capitole. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Valérie Moirod Directrice.

very well located

Customer review rating 3.5/5

Anonymous Business - 05/11/2020 Confirmed reviews ALL

Room had a little balcony with a very nice view

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Well located

Customer review rating 5.0/5

Emad E. B. Business - 12/10/2020 Confirmed reviews ALL

I hope to come next time and say with you

Dear Emad E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Good stay

Customer review rating 4.5/5

D. A. Business - 11/09/2020 Confirmed reviews ALL

Very quiet

Dear Abdul hakim D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good location

Customer review rating 3.5/5

O Solo - 17/08/2020 Confirmed reviews ALL

Location was great. In the heart of city centre, with accessibility to most sites and restaurants by foot.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Good stay

Customer review rating 4.0/5

P. Business - 15/07/2020 Confirmed reviews ALL

kind and smiley staff room service at diner a little bit expensive

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Well located

Customer review rating 4.5/5

Quentin C. P. Business - 12/07/2020 Confirmed reviews ALL

My stay was great, the location of the hotel is really enjoyable as it is in the city center and surrounded by a large choice of restaurant. My only critic would be the parking which is very narrow.

Dear Quentin P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

The excellent hospitality

Customer review rating 5.0/5

R. Families - 06/07/2020 Confirmed reviews ALL

All staff are exceptionally kind, helpful and friendly since booking process till check out. And the hotel has secured private car parking which is super rare in Toulouse downtown.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Fine hotel

Customer review rating 5.0/5

E Friends - 15/03/2020 Confirmed reviews ALL

This Accor hotel is well-located, staff are helpful, accommodations are clean, rooms are spacious, and provide the usual amenities (hairdryer, several towels, hand lotion).

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good Stay

Customer review rating 5.0/5

Matthew L. Couples - 15/03/2020 Confirmed reviews ALL

Very friendly staff on arrival, explained what areas to visit for various different experiences. Very clean and comfy room

Dear Matthew L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Comfortable and convenient

Customer review rating 4.5/5

Jonathan B. Couples - 09/03/2020 Confirmed reviews ALL

A comfortable and friendly hotel well placed for central Toulouse with an underground carpark

Dear Jonathan B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Très bien

Customer review rating 4.0/5

Philippe Business - 06/03/2020 Confirmed reviews ALL

Arriving late, leaving early Nice room (but small, no separate desk for example). Very quiet and central.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Great location

Customer review rating 3.5/5

Theonlyone A. H. Business - 03/03/2020 Confirmed reviews ALL

Clean and spacious room. The location is great for shopping and sightseeing. Staff were friendly and helpful. The breakfast was ok. I’m not sure if they had a gym or not. Overall good and pleasant short stay.

Dear Mr. Al H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Nice quiet room, great location

Customer review rating 4.0/5

Dave Business - 02/03/2020 Confirmed reviews ALL

The staff was really helpful and nice. Location of the hotel is great with a lot of dining and interesting sites nearby. The hotel was quiet and I was never disturbed by noise from any other guest room. Very nice for business travel.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good stay

Customer review rating 4.0/5

Chris B. Business - 29/02/2020 Confirmed reviews ALL

Friedly and helping staff, especially Marie on the Desk. Good breakfast and comfy bed. A very goo dstay

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good location

Customer review rating 4.5/5

Soeren H. O. Solo - 20/02/2020 Confirmed reviews ALL

Extremely nice hotel with a good location near the metro. The room was quite big and I had a balcony. bathroom very nice and with NUXE toiletries. Very clean. Breakfast was very good! I wouldn't hesitate to book here if I came back to Toulouse.

Dear Soren H. O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good hoteel, well situated.

Customer review rating 5.0/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Experience was exactly as I would expect from Mercure, fantastic.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Family trip to Toulouse

TripAdvisor rating 5.0/5

Sigit S Family - 21/09/2019 TripAdvisor review

1. Perfect location close to city centre, dining area and entertainment district 2. Newly furnished, clean and spacious room 3. Polite and attentive staff 4. Onsite parking is provided (limited spots)

Dear client, I would like to thank you for sharing your experience at the Mercure Wilson. We are delighted to read that you enjoyed your stay, both for the room and for the service. Our team takes it very seriously to meet the needs of our guests, as well as to advise them best for their stay in Toulouse.

Ideal location, and very nice' service

TripAdvisor rating 5.0/5

vastorri Couples - 04/06/2019 TripAdvisor review

Perfect location, and very nice welcome at arrival. Nice superior room with soft drinks mini bar offered. Convenient parking under the hotel, good for standard cars. Fresh fruit juice at breakfast. Coffee in the room from Nespresso

Dear client, What a pleasure to read your comment. It perfectly sums up the ambiance and philosophy of the Mercure Hotel Wilson. Your review will be highly appreciated by the TripAdvisor community, it is a perfect description of our hotel. We sincerely thank you for taking the time to write this lovely review and look forward to seeing you again soon.

Toulouse break

TripAdvisor rating 4.0/5

H7988KSjohnf Couples - 01/05/2019 TripAdvisor review

Pleasant well located hotel. Rooms were small and the car park very tight. No restaurant. Noise late at night from nearest Tapas bar. Gilets Jaunes were on the street not far from the hotel but were not a problem. Only France24 and CNN in english on the TV although some films were in VO so were in english. I would go somewhere else next time for a change

Dear client, It is with pleasure that I take note of your comment and I am delighted that our hotel contributed to the success of your stay in Toulouse. Your opinion is essential and encourages us to continue our efforts. I hope to welcome you back to the Mercure Wilson ..

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