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Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating 4.5/5 6,590 reviews

ALLSAFE approved hotel

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Mercure Toulouse Centre Wilson Capitole hotel
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+ 9 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • In the downtown area and a 5-minute walk from Place du Capitole

  • Metro station just 2 minutes' walk away

  • Private car park with direct access to the rooms

  • The conference center is 5 minutes by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Check-in from 14h00

Check out up to 12h00

  • BUS LIGNE 22 :  22 Jean Jaures

  • BUS LIGNE 23 :  23 Jean Jaures

  • BUS LIGNE 29 :  29 Jean Jaures

  • BUS LIGNE 38 :  38 Jean Jaures

  • Bus :  23 Jean Jaures

  • CAPITOLE :  1 Jean Jaures

  • CAPITOLE :  A Jean Jaures

  • JEAN JAURES :  B Jean Jaures

  • Métro :  Ligne A Jean Jaures

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles

  • By train

    MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Our accommodation(s)

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Our restaurants and bars

Bar Lounge

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,590 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,028 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Stay

Customer review rating 4.5/5

Jerome F. Couples - 19/07/2021 Confirmed reviews ALL

Mostly very positive. Nice location, Nice people, Nice hotel. Did I mentioned Nice People? Only negative was the fact that they didn't charge the credit that I requested (they used the one for the reservation VS the one used at check out).

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept all our apologies for the debit on the wrong credit card, feel free to be back to us if you want us to change one card to another. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager.

Clean and comfortable , but decor is dark and dingy.

Customer review rating 4.0/5

Stephen K. Families - 18/07/2021 Confirmed reviews ALL

Good value, but it’s not the kind of room or place you enjoy hanging around.

Dear STEPHEN K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie MOIROD General Manager.

Good location

Customer review rating 4.5/5

Colin Solo - 06/07/2021 Confirmed reviews ALL

Good, central location in Toulouse.

Dear COLIN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Thank you to Marie

Customer review rating 5.0/5

Anonymous Business - 04/07/2021 Confirmed reviews ALL

Marie was on reception on Friday 2/7/21 and the customer service was wonderful. Made my day after a very long trip. Thank you.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD Directrice.

Very central

Customer review rating 3.5/5

Sil Business - 13/06/2021 Confirmed reviews ALL

Perfectly situated, a few dozen meters from place WIlson, the hotel features friendly staff, excellent WiFi, good and varied breakfast (for S. European standards), comfy beds, quiet rooms (no through traffic). The underground car park is very narrow. If your car is a tad larger than the very small ones, it will be an odyssey driving in, parking, and getting out.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie MOIROD General Manager.

Great hotel in the center of Toulouse

Customer review rating 4.5/5

Christophe Business - 25/04/2021 Confirmed reviews ALL

I had a very nice stay. The staff was very friendly and helpful. All sanitary measures were followed to the letter. All meals are conveniently delivered to your room.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Super situation

Customer review rating 5.0/5

Anonymous Couples - 23/03/2021 Confirmed reviews ALL

Extra

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Centre Wilson Capitole. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Valérie Moirod Directrice.

very well located

Customer review rating 3.5/5

Anonymous Business - 05/11/2020 Confirmed reviews ALL

Room had a little balcony with a very nice view

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Well located

Customer review rating 5.0/5

Emad E. B. Business - 12/10/2020 Confirmed reviews ALL

I hope to come next time and say with you

Dear Emad E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Good stay

Customer review rating 4.5/5

D. A. Business - 11/09/2020 Confirmed reviews ALL

Very quiet

Dear Abdul hakim D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good location

Customer review rating 3.5/5

O Solo - 17/08/2020 Confirmed reviews ALL

Location was great. In the heart of city centre, with accessibility to most sites and restaurants by foot.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Good stay

Customer review rating 4.0/5

P. Business - 15/07/2020 Confirmed reviews ALL

kind and smiley staff room service at diner a little bit expensive

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Well located

Customer review rating 4.5/5

Quentin C. P. Business - 12/07/2020 Confirmed reviews ALL

My stay was great, the location of the hotel is really enjoyable as it is in the city center and surrounded by a large choice of restaurant. My only critic would be the parking which is very narrow.

Dear Quentin P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

The excellent hospitality

Customer review rating 5.0/5

R. Families - 06/07/2020 Confirmed reviews ALL

All staff are exceptionally kind, helpful and friendly since booking process till check out. And the hotel has secured private car parking which is super rare in Toulouse downtown.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Fine hotel

Customer review rating 5.0/5

E Friends - 15/03/2020 Confirmed reviews ALL

This Accor hotel is well-located, staff are helpful, accommodations are clean, rooms are spacious, and provide the usual amenities (hairdryer, several towels, hand lotion).

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Good Stay

Customer review rating 5.0/5

Matthew L. Couples - 15/03/2020 Confirmed reviews ALL

Very friendly staff on arrival, explained what areas to visit for various different experiences. Very clean and comfy room

Dear Matthew L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Family trip to Toulouse

TripAdvisor rating 5.0/5

Sigit S Family - 21/09/2019 TripAdvisor review

1. Perfect location close to city centre, dining area and entertainment district 2. Newly furnished, clean and spacious room 3. Polite and attentive staff 4. Onsite parking is provided (limited spots)

Dear client, I would like to thank you for sharing your experience at the Mercure Wilson. We are delighted to read that you enjoyed your stay, both for the room and for the service. Our team takes it very seriously to meet the needs of our guests, as well as to advise them best for their stay in Toulouse.

Ideal location, and very nice' service

TripAdvisor rating 5.0/5

vastorri Couples - 04/06/2019 TripAdvisor review

Perfect location, and very nice welcome at arrival. Nice superior room with soft drinks mini bar offered. Convenient parking under the hotel, good for standard cars. Fresh fruit juice at breakfast. Coffee in the room from Nespresso

Dear client, What a pleasure to read your comment. It perfectly sums up the ambiance and philosophy of the Mercure Hotel Wilson. Your review will be highly appreciated by the TripAdvisor community, it is a perfect description of our hotel. We sincerely thank you for taking the time to write this lovely review and look forward to seeing you again soon.

Toulouse break

TripAdvisor rating 4.0/5

H7988KSjohnf Couples - 01/05/2019 TripAdvisor review

Pleasant well located hotel. Rooms were small and the car park very tight. No restaurant. Noise late at night from nearest Tapas bar. Gilets Jaunes were on the street not far from the hotel but were not a problem. Only France24 and CNN in english on the TV although some films were in VO so were in english. I would go somewhere else next time for a change

Dear client, It is with pleasure that I take note of your comment and I am delighted that our hotel contributed to the success of your stay in Toulouse. Your opinion is essential and encourages us to continue our efforts. I hope to welcome you back to the Mercure Wilson ..

An Overnight Stay

TripAdvisor rating 4.0/5

charlestO6720UN Business - 14/04/2019 TripAdvisor review

Was on an overnight stopover in Toulouse and wanted somewhere central to stay and knew the area so selected the Mercury Wilson .the stay was excellent the Hotel was as described. Plus was as I believed to be well placed for the Metro and some great restaurants very nearby.

Dear client, We thank you very much for your evaluation ! We are delighted to hear that you liked the hotel and its location. As you pointed out, The Mercure Wilson is ideally located in the heart of Toulouse. A big thank you for your compliments on our staff ! We are always available to our customers to make their stay as pleasant as possible.

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