ibis Toulouse Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,223 reviews

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Description

Hotel extras

  • In the downtown area of Toulouse and close to all amenities

  • Fitness room available 7 days a week

  • A fully equipped meeting room

  • Tapas bar open Monday to Thursday

  • Breakfast from 4:30am to 10am

Our accommodation(s)

Hotel location

ibis Toulouse Centre

2, Rue Claire Pauilhac
31000 TOULOUSE
France

GPS:43.610376, 1.446011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The stylish and inviting bar area is open every day. Here you can enjoy your favorite drinks and our light bites. You can also enjoy our tapas from Monday to Friday from 6:30pm to 9pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,223 reviews

Customer review rating 3.5/5

Craig M. Couples - Confirmed reviews ALL

Really great location but our room had the smallest bathroom and possibly the smallest shower cubicle ever made! Room was an ok size though and the bed was very comfortable but the Air Con didn't work at all, neither hot or cold would come on so the temperature was all over the place. After a long day of waking around Toulouse on Saturday we came back to have a drink and relax in the bar area only to find they bar was closed at 8pm on a Saturday evening. Then to add to it, we went up to our room to find out it hadn't been cleaned properly as the towels we put in the shower to have changed had been put back on the sink area and the dirty cup and glass had been left.Very disappointing.

Good morning, Thank you for taking the time to share your feedback. We are pleased that you appreciated our central location as well as the comfort of the bed. We are however very sorry to read about the inconveniences you experienced regarding the bathroom size, the air conditioning, the bar opening hours and the housekeeping service. This does not reflect the level of service we aim to provide, and your comments have been shared with our team so we can look into these points and improve. Kind regards, Livia

Customer review rating 4.0/5

Andrzej B. Families - Confirmed reviews ALL

The hotel is not significantly different from other Ibis hotels in France. Very good location – a few minutes' walk to the main square of this beautiful city. Standard breakfast, friendly but not particularly warm service. Not enough parking spaces. Modest rooms, the hotel is getting on in years. I'll skip the view from the window ;)

Hello, Thank you for this good rating! We are happy to know that our location was an asset during your stay. Regarding the parking spaces, we are in the city center which makes it difficult to have parking spaces at all, having 10 spaces is indeed more than correct. We are sorry that you could not get one, next time, do not hesitate to call us at least a week in advance to ensure availability. In the hope of welcoming you again. Sincerely, Livia

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

An excellent hotel in a great location, and with friendly competent staff

Hello, Thank you for your kind words regarding our hotel's location and the service provided by our staff. We are delighted to hear that you had an excellent experience during your stay. Your feedback is greatly appreciated. Best regards, Agathe

Customer review rating 2.0/5

Ruth S. Families - Confirmed reviews ALL

Room next to gym Cleaner bashing door at 9am Asking if we wanted room cleaned

Hello, Thank you for sharing your feedback. We’re sorry to hear that your stay was disturbed by cleaning activities early in the morning. Our staff always asks guests if they would like their room to be cleaned to respect their comfort and schedule. Best regards, Agathe

Customer review rating 3.5/5

Conor O. Friends - Confirmed reviews ALL

I have used this hotel many times and the location is good, staff are always helpful. There is a bizarre arrangement where you take a deposit from my card €120 and then refund the difference €6.45. You say you don’t take the money but it shows as spent on my card? I’m sure you understand but my life would be easier if you took the money on arrival or otherwise.

Hello, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our location and the helpfulness of our staff. I understand your concerns regarding the deposit policy. This practice is standard procedure to ensure a smooth check-in process, and we apologize for any confusion it may have caused. We value your input and will take it into consideration as we continuously strive to enhance our guests' experiences. Thank you for your long-standing patronage. Best regards, Agathe

Other web-users rate our hotel

  • 763 reviews 9.4/10 Location
  • 940 reviews 5.1/10 Room
  • 755 reviews 8.9/10 Service
  • 668 reviews 4/10 Comfort
  • 438 reviews 8.7/10 Breakfast
  • 303 reviews 8/10 Cleanliness

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