ibis Toulouse Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,193 reviews

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Description

Hotel extras

  • In the downtown area of Toulouse and close to all amenities

  • Fitness room available 7 days a week

  • A fully equipped meeting room

  • Tapas bar open Monday to Thursday

  • Breakfast from 4:30am to 10am

Our accommodation(s)

Hotel location

ibis Toulouse Centre

2, Rue Claire Pauilhac
31000 TOULOUSE
France

GPS:43.610376, 1.446011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The stylish and inviting bar area is open every day. Here you can enjoy your favorite drinks and our light bites. You can also enjoy our tapas from Monday to Thursday from 6:30pm to 9pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,193 reviews

Customer review rating 3.5/5

John L. Solo - Confirmed reviews ALL

This is about my 4th or 6th stay in the Ibis hotel Toulouse, but unfortunately not my most comfortable. I stayed by myself, alone, because my lovely wife died (cancer) 4 years ago, understandably in one of the smallest rooms. However the room was terribly constructed with almost no spare space after the bed and the bathroom toilet is taken into account. That was not appreciated at all.

Good morning, Thank you for taking the time to share your feedback and for your continued loyalty to our hotel over the years. We are pleased that you appreciated our location, but we are sorry to hear that your recent stay was less comfortable than previous ones. We would like to clarify that all our rooms are of a similar size, and we regret that the layout did not meet your expectations on this occasion. We hope to have the pleasure of welcoming you again in the future. Kind regards, Livia

Customer review rating 4.5/5

Jan K. Couples - Confirmed reviews ALL

Seamless check in. Well located, clean and comfortable.

Hello, Thank you very much for your feedback! We’re delighted to hear that you appreciated the seamless check-in process as well as our convenient location. It’s also great to know that you found your stay clean and comfortable. We hope to have the pleasure of welcoming you again very soon! Kind regards, Agathe

Customer review rating 3.5/5

Craig M. Couples - Confirmed reviews ALL

Really great location but our room had the smallest bathroom and possibly the smallest shower cubicle ever made! Room was an ok size though and the bed was very comfortable but the Air Con didn't work at all, neither hot or cold would come on so the temperature was all over the place. After a long day of waking around Toulouse on Saturday we came back to have a drink and relax in the bar area only to find they bar was closed at 8pm on a Saturday evening. Then to add to it, we went up to our room to find out it hadn't been cleaned properly as the towels we put in the shower to have changed had been put back on the sink area and the dirty cup and glass had been left.Very disappointing.

Good morning, Thank you for taking the time to share your feedback. We are pleased that you appreciated our central location as well as the comfort of the bed. We are however very sorry to read about the inconveniences you experienced regarding the bathroom size, the air conditioning, the bar opening hours and the housekeeping service. This does not reflect the level of service we aim to provide, and your comments have been shared with our team so we can look into these points and improve. Kind regards, Livia

Customer review rating 4.0/5

Andrzej B. Families - Confirmed reviews ALL

The hotel is not significantly different from other Ibis hotels in France. Very good location – a few minutes' walk to the main square of this beautiful city. Standard breakfast, friendly but not particularly warm service. Not enough parking spaces. Modest rooms, the hotel is getting on in years. I'll skip the view from the window ;)

Hello, Thank you for this good rating! We are happy to know that our location was an asset during your stay. Regarding the parking spaces, we are in the city center which makes it difficult to have parking spaces at all, having 10 spaces is indeed more than correct. We are sorry that you could not get one, next time, do not hesitate to call us at least a week in advance to ensure availability. In the hope of welcoming you again. Sincerely, Livia

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

An excellent hotel in a great location, and with friendly competent staff

Hello, Thank you for your kind words regarding our hotel's location and the service provided by our staff. We are delighted to hear that you had an excellent experience during your stay. Your feedback is greatly appreciated. Best regards, Agathe

Other web-users rate our hotel

  • 756 reviews 9.4/10 Location
  • 931 reviews 5.2/10 Room
  • 759 reviews 9/10 Service
  • 657 reviews 4.1/10 Comfort
  • 430 reviews 8.9/10 Breakfast
  • 305 reviews 8/10 Cleanliness
  • 5 reviews 2.2/10 Wellness Area

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