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Mercure Toulouse Centre Compans hotel 4 stars

Customer review rating 4.4/5 4,292 reviews

ALLSAFE approved hotel

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Mercure Toulouse Centre Compans hotel
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+ 23 Services

Hotel extras

  • From August 9, a health pass will be mandatory to access the restaurant

  • 20 min drive from Toulouse Blagnac Airport

  • Onsite Bar & Restaurant : Barricòt

  • Private, covered, paying carpark

  • Amphitheater of 200 places and 12 meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • Manual temperature control
  • TOULOUSE BLAGNAC Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Hairdressing salon
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Babysitting on request
Business services
  • 16 Meeting room(s)
  • Congress center
  • Business centre
  • Copy/print service available

Hotel location

Mercure Toulouse Centre Compans hotel

Boulevard Lascrosses
8 Esplanade Compans Caffarelli
31000 toulouse
france

Tel: +33561110909

Fax: (+33)5/61231412

Check-in from 15h00

Check out up to 12h00

  • TOULOUSE :  1-L16-45-63-AERO COMPANS CAFFARELLI

  • COMPANS CAFFARELLI :  B COMPANS CAFFARELLI

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    TOULOUSE At 2.5km / 1.55 miles

  • By train

    TOULOUSE MATABIAU At 1.5km / 0.94 miles

GPS :43.610705, 1.434822

Our accommodation(s)

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof. The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

Our restaurants and bars

Barricot

Type of cuisine: Regional

A restaurant and wine bar with décor inspired by the Toulouse region, the Barricòt emphasizes the rich culinary and wine-making heritage of the region. With Occitan gastronomy and regional wines, the Barricòt reveals the flavors of the Pink City!

LE BARRICOT

Meet our bar team, who serve a selection of local wines, craft beers and quality cocktails throughout the day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 230

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,292 reviews

TripAdvisor Rating 4.0/5

638 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

RAS

Customer review rating 4.0/5

X Couples - 11/09/2021 Confirmed reviews ALL

RAS

Madame V., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Madame V., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Great location for staying in Toulouse

Customer review rating 5.0/5

Ed K. Families - 09/09/2021 Confirmed reviews ALL

From when my daughter first arrived, to when I checked out seven days later, everything went smooth. Everyone of the front desk staff were extremely friendly and very helpful in helping during our stay. I do not speak French, only English, and the front desk staff could speak English, which was really essential for our comfortable stay. The included breakfast was really good, with a diverse selection of pastries, bread, fruit, yogurt, cereal, and of course, bacon and eggs (and sausage). The coffee lattes from the automated coffee/latte/cappuccino maker were so easy to use and made a great latte (my choice each morning). The rooms were really quiet, larger than I had expected, always clean, and comfortable My only complaint (a small one) is that the bathroom sink was slow to drain. No doubt, and easy fix. The hotel held I think a week of piano contests and nightly performances, which I think was called Fever Candlelight. Having these events at the hotel really raises the hotel's reputation. Thanks for making our stay really relaxing and comfortable.

Dear mister K., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Well located

Customer review rating 4.5/5

Anonymous Couples - 05/09/2021 Confirmed reviews ALL

Everything was in order. Large room great buffet breakfast

Dear madam R., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

An extremely polite and warm welcome.

Customer review rating 4.0/5

Nicolas A. Couples - 23/07/2021 Confirmed reviews ALL

As I said, an extremely polite and warm welcome. But you could have more than one water bottle for two people.

Dear mister A., I very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

good stay

Customer review rating 4.0/5

Miquel S. Business - 21/07/2021 Confirmed reviews ALL

very nice hotel

Dear mister S., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Well located

Customer review rating 4.0/5

Fn Business - 17/06/2021 Confirmed reviews ALL

It was a pleasure all personnel very kind and detailed information received.

Signor N., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hôtel Mercure Toulouse Centre Compans. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. In attesa di accoglierla nuovamente, Signor N., le porgiamo cordiali saluti. Lionel Bouchand Directeur Général

Correct

Customer review rating 3.0/5

Anonymous Business - 14/06/2021 Confirmed reviews ALL

Chambre agréable.

Madame C., Je vous remercie d’avoir pris le temps de partager vos impressions à la suite de votre séjour au Mercure Toulouse Centre Compans, Je suis ravi que vous ayez apprécié votre séjour dans son ensemble. Aussi, je vous serais reconnaissant si vous pouviez nous donner un peu plus de détails sur les raisons de votre mécontentement afin d'y remédier et de vous apporter les réponses les plus pertinentes, Nous espérons regagner votre confiance lors d’un prochain séjour. Lionel Bouchand Directeur Général

Good but improvement is needed

TripAdvisor rating 3.0/5

Yen Kheng T Family - 16/07/2019 TripAdvisor review

Improvement is needed. Not enough cleaning and providing the necessary amendity. As such, it is good enough but improvement is far needed to make us feel like staying at home.I suggest some form of improvement is needed. You can contact me to find out more about what this improvement means.

Dear mister Yen Kheng, Thank you for taking the time to share your experience. Although I would have preferred that your experience was more pleasant, your feedback and impressions are very important to me because it help me everyday to improve the quality of my hotel. Please note that our hotel is under renovation. That’s why, we must be more vigilant about property and how our hotel will look. For that, I want to thank you again for your comment. The measures will be implemented to improve the quality of the services mentioned. Looking forward to welcoming you soon, please believe, Mr. Yen Kheng, my best feelings.

2019

TripAdvisor rating 4.0/5

Gandalf_RJ Couples - 06/06/2019 TripAdvisor review

As usual in Ibis/Mercure there is few attention to the details that makes a difference. Forgotten items as slippers, adittional pillows and so on. The restaurant at weekend´s nights is supplied with ready meal, as avaiable in Picard food chain, barely acceptable.

Very friendely people

TripAdvisor rating 5.0/5

BARAO555 Family - 14/01/2019 TripAdvisor review

Hotel with very good accommodation and helpful staff. The location does not have restaurants and the tourist center is a little distant. The hotel restaurant has few options, but the waiter served us very well and even set up a special dish for us.

Mecure Toulouse

TripAdvisor rating 5.0/5

Mr C Couples - 24/10/2018 TripAdvisor review

Great hotel very close to the city centre. Very good secure parking below the hotel, although parking spaces a little tight. Great staff on reception, very friendly, helpful and knowledgeable about the city. The room was large with a very good bathroom, and very comfortable bed. The room we had was also on the top floor and was very quiet. Everything was very clean, and the wi-Fi worked fine. The only thing was that the restaurant was not open on a Saturday night when we wanted it. Would definitely stay at this hotel again, and would recommend it to others without hesitation.

Dear client, Thank you for taking the time to tell us about your experience. I am so happy to find out our staff hs been helpful and you found everything you were looking for. I hope we will have the chance to welcome you again next year so you could enjoy our brand entirely renovated hotel. Sincerely, Lioenl Bouchand Directeur Général

Great stay, highly recommended.

TripAdvisor rating 5.0/5

gcr67 Family - 04/01/2018 TripAdvisor review

All my requests were met. Rooms next to each other, blankets instead of the much too warm duvets, quiet rooms. Additional doors for noise insulation and electric kettle made us feel at home. On the down side no safe and polite receptionists who did not go the extra mile although the bar lady was very kind. Car park convenient. Would definitely recommend.

Thank you for sharing your feedback following your stay in my establishment. I am very happy you enjoyed your visit in Toulouse and we have reached the quality of services you would expect from us. i hope if you come back to Toulouse I will have the opportunity to welcome you again so you could try our brunch taking place every sunday. Sincerely, Lionel Bouchand Directeur Général

Short trip Toulosue

TripAdvisor rating 3.0/5

Donatelo A Family - 05/11/2017 TripAdvisor review

Very good location. Close to Subway and 2 stations away from downtown. Parking available directly accessible from the hotel lobby. Staff very nice efficient and helpfull. We did not like the quality of the ordered food (Room Service) and the cleaning in the room was deficient. We were looking for some toys that fall under the bed and we could see lot of dirt.

Very pleasant

TripAdvisor rating 4.0/5

Silvo63 Friends getaway - 02/10/2017 TripAdvisor review

An easy 20 minute walk or metro ride from right outside the front door into the city centre. Pleasant staff and good breakfast. Clean, quiet, comfortable room. Slightly disappointed there was no late night snacking facility. Could do with a vending machine at the least.

Thank you for taking the time to tell us your feedback after you stay in our establishment. I am happy you enjoyed our hotel, its location and facilities. I hope I will have the pleasure to welcome you agin during your next visit in Toulouse and you will get to try our brunch on sundays. Sincerely, Lionel Bouchand, Directeur Général

Disappointing

TripAdvisor rating 3.0/5

lauriewell Couples - 23/06/2017 TripAdvisor review

Another French hotel that doesn't believeintwinroomsz and has uncomfortable beds when you get one. But there were other things wrong here, too. breakfast cost over Euro 17 per person, so we went next door and got good food inalittle coffe place at Euro 4 per person . THe shower was a disaster. THe head wouldn't pointoutwards, and water ran over the side of the bath and flooded the bathroom. The staff were lovely, very helpful, but you expect better from a nearly new Mercure at the prices they charge.

Mercure Toulouse

TripAdvisor rating 3.0/5

Charles C Business - 19/06/2017 TripAdvisor review

Convenient for the trade show. Wonderful breakfast. Unfortunate timing for a heat wave - the hotel has typical French air conditioning - it's working if you imagine it is. No gym. No pool. So, we walked a lot. Nice park for running next door.

Thank you for your compliments on the location of our hotel located next to the congress center and at the foot of the Parc Compans which actually allows you to do sports. Our breakfast buffet is also an essential part of your day and I'm glad you could have enjoyed it. It's a pleasure to see you again. Lionel Bouchand

Air conditioning not available at this time of year despite hot weather.

TripAdvisor rating 5.0/5

Trytime Family - 15/04/2017 TripAdvisor review

Hotel facilities were OK, apart from the lack of air conditioning. We stayed for 3 days the week before Eatster, it was hot but we were told the air conditioning could not be put on because it may go cold overnight!

Thank you for sharing your opinion after your stay at the Mercure Toulouse Centre Compans. I am glad you appreciated our establishment and facilities. However, I am taking note about the lack of air conditionning and I apologize about it. In fact we have a sigle pipe for the air conditioning and the heater, so we have to make sure when we turn it on, we will keep it this way for the rest of the summer, this is why in april it was not on yet. I hope to welcome you agin during your next trip in Toulouse. Best regards, Lionel Bouchand Directeur Général

Disappointed with my stay at this Hotel

TripAdvisor rating 3.0/5

prakash_tejwani Business - 05/06/2016 TripAdvisor review

This hotel is located downtown and has excellent outward presentation. I stayed One night and the hot water is just barely trickling in my washroom/toilette. The business center computer was not working. This is fairly expensive hotel and it did not provide the four star service.

Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. We had a problem in some rooms, and we did not have information early enough to intervene. We also have a business center, with assitante in addition to the business corner in case. Please accept my sincerest apologies for any inconvenience caused. I thank you for your understanding in this matter and hope you had very pleasant stay in France We still at yoyr disposal for your next stay, and to have a special welcome Yours sincerely, Looking forward to welcoming you shortly in one of the hotels of the Mercure network.

Convenient to the Comnference Center

TripAdvisor rating 4.0/5

Philip T Business - 14/06/2015 TripAdvisor review

This was a very nice hotel. Convenient to the Conference Center, but far from old town. Breakfast was good with a nice selection. Great parking. A bit pricey but right there under the hotel. Service was mediocre.

You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that a part of service did not meet your expectations, and we beg you to accept our sincerest apologies. Looking forward to welcoming you shortly in Mercure Toulouse Compans Caffarelli.

Acceptable

TripAdvisor rating 3.0/5

Windhover2014 Solo travel - 12/06/2014 TripAdvisor review

Location very good, next to metro station and walking distance from centre. Car park useful. Disappointed in quality of food in restaurant. Reception service good but not as good in restaurant. Aircon didn't seem to work.

Madame, monsieur Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre hôtel. Nous vous prions d’accepter nos plus sincères excuses si la prestation du restaurant n’a pas été à la hauteur de vos attentes. Soyez assuré que votre avis sera partagé avec les équipes afin d’assurer un niveau de qualité conforme à vos attentes, et de regagner votre confiance lors d’un prochain séjour. Dans cette attente, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

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