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Mercure Toulouse Centre Compans hotel 4 stars

Customer review rating 4.4/5 4,383 reviews

ALLSAFE approved hotel

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Mercure Toulouse Centre Compans hotel
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+ 23 Services

Hotel extras

  • From August 9, a health pass will be mandatory to access the restaurant

  • 20 min drive from Toulouse Blagnac Airport

  • Onsite Bar & Restaurant : Barricòt

  • Private, covered, paying carpark

  • Amphitheater of 200 places and 12 meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Toulouse Centre Compans hotel

Boulevard Lascrosses
8 Esplanade Compans Caffarelli
31000 toulouse
france

Tel: +33561110909

Fax: (+33)5/61231412

Check-in from 15h00

Check out up to 12h00

  • TOULOUSE :  1-L16-45-63-AERO COMPANS CAFFARELLI

  • COMPANS CAFFARELLI :  B COMPANS CAFFARELLI

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    TOULOUSE At 2.5km / 1.55 miles

  • By train

    TOULOUSE MATABIAU At 1.5km / 0.94 miles

GPS :43.610705, 1.434822

Hotel services

Barricot

A restaurant and wine bar with décor inspired by the Toulouse region, the Barricòt emphasizes the rich culinary and wine-making heritage of the region. With Occitan gastronomy and regional wines, the Barricòt reveals the flavors of the Pink City!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 136 rooms
    • 6 rooms for people with reduced mobility
    • 18 family rooms
    • 12 connecting rooms
    • 136 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • TOULOUSE BLAGNAC Additional charge
    • TLS Additional charge
  • Indoor private carpark Additional charge
    • On site
    • 40 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Vita liberté Additional charge
    • Nearby
  • Basic Fit Additional charge
    • Nearby

Our accommodation(s)

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof. The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 230

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,383 reviews

TripAdvisor Rating 4.0/5

640 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Centrally Located and Friendly, Helpful Staff

Customer review rating 5.0/5

Mr J. D. Families - 13/10/2021 Confirmed reviews ALL

We stayed at this hotel as it was convenient for attending our son's marriage in Toulouse. We received a wonderful and friendly welcome from the reception staff and everyone we dealt with during the course of the stay was simply excellent. There were no negative things we can say for this hotel and we can't wait to return.

Dear MISTER D., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Excellent hotel with friendly staff and accommodations

Customer review rating 5.0/5

Satisfied B. T. Business - 10/10/2021 Confirmed reviews ALL

From the moment of arrival, to my departure, the staff was pleasant and very helpful. The rooms were comfortable and the breakfast options very nice. Considering that this was a business trip with seven nights at the hotel, I could not asked for a better experience, especially considering the health precautions required for travel.

Dear mister E., I very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Perfect location for our needs

Customer review rating 5.0/5

David T. Couples - 19/09/2021 Confirmed reviews ALL

We require an hotel which is convenient for going to Stade Toulousain, Toulouse centre and Michel Sarran. The fact that it has a car park where we can leave our Landrover Discovery is an added bonus.

Dear mister T., I very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Satisfied with my stay

Customer review rating 4.0/5

Anonymous Business - 18/09/2021 Confirmed reviews ALL

Overall I was very satisfied with my stay. The check in and check out process was simple. The room was clean and tidy. The breakfast was sufficient. The only complaint I would have would be about the coffee/tea cups which were hard to find in the morning. I would suggest putting up a sign letting guests know to choose from this "collection" of mugs and cups on the wall. To me it seemed like decoration and I was not sure if they were there to look at or use. Also the fruit selection in the morning was very meagre. Only Pineapple, orange slices and grapefruit. Some kiwi, apple, intact oranges, or bananas would have been welcome. (Maybe I just missed them)

Dear mister M. I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback I note your feedback concerning our breakfast and I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

RAS

Customer review rating 4.0/5

X Couples - 11/09/2021 Confirmed reviews ALL

RAS

Madame V., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Madame V., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Great location for staying in Toulouse

Customer review rating 5.0/5

Ed K. Families - 09/09/2021 Confirmed reviews ALL

From when my daughter first arrived, to when I checked out seven days later, everything went smooth. Everyone of the front desk staff were extremely friendly and very helpful in helping during our stay. I do not speak French, only English, and the front desk staff could speak English, which was really essential for our comfortable stay. The included breakfast was really good, with a diverse selection of pastries, bread, fruit, yogurt, cereal, and of course, bacon and eggs (and sausage). The coffee lattes from the automated coffee/latte/cappuccino maker were so easy to use and made a great latte (my choice each morning). The rooms were really quiet, larger than I had expected, always clean, and comfortable My only complaint (a small one) is that the bathroom sink was slow to drain. No doubt, and easy fix. The hotel held I think a week of piano contests and nightly performances, which I think was called Fever Candlelight. Having these events at the hotel really raises the hotel's reputation. Thanks for making our stay really relaxing and comfortable.

Dear mister K., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Well located

Customer review rating 4.5/5

Anonymous Couples - 05/09/2021 Confirmed reviews ALL

Everything was in order. Large room great buffet breakfast

Dear madam R., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

An extremely polite and warm welcome.

Customer review rating 4.0/5

Nicolas A. Couples - 23/07/2021 Confirmed reviews ALL

As I said, an extremely polite and warm welcome. But you could have more than one water bottle for two people.

Dear mister A., I very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

good stay

Customer review rating 4.0/5

Miquel S. Business - 21/07/2021 Confirmed reviews ALL

very nice hotel

Dear mister S., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Well located

Customer review rating 4.0/5

Fn Business - 17/06/2021 Confirmed reviews ALL

It was a pleasure all personnel very kind and detailed information received.

Signor N., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hôtel Mercure Toulouse Centre Compans. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. In attesa di accoglierla nuovamente, Signor N., le porgiamo cordiali saluti. Lionel Bouchand Directeur Général

Good but improvement is needed

TripAdvisor rating 3.0/5

Yen Kheng T Family - 16/07/2019 TripAdvisor review

Improvement is needed. Not enough cleaning and providing the necessary amendity. As such, it is good enough but improvement is far needed to make us feel like staying at home.I suggest some form of improvement is needed. You can contact me to find out more about what this improvement means.

Dear mister Yen Kheng, Thank you for taking the time to share your experience. Although I would have preferred that your experience was more pleasant, your feedback and impressions are very important to me because it help me everyday to improve the quality of my hotel. Please note that our hotel is under renovation. That’s why, we must be more vigilant about property and how our hotel will look. For that, I want to thank you again for your comment. The measures will be implemented to improve the quality of the services mentioned. Looking forward to welcoming you soon, please believe, Mr. Yen Kheng, my best feelings.

2019

TripAdvisor rating 4.0/5

Gandalf_RJ Couples - 06/06/2019 TripAdvisor review

As usual in Ibis/Mercure there is few attention to the details that makes a difference. Forgotten items as slippers, adittional pillows and so on. The restaurant at weekend´s nights is supplied with ready meal, as avaiable in Picard food chain, barely acceptable.

Very friendely people

TripAdvisor rating 5.0/5

BARAO555 Family - 14/01/2019 TripAdvisor review

Hotel with very good accommodation and helpful staff. The location does not have restaurants and the tourist center is a little distant. The hotel restaurant has few options, but the waiter served us very well and even set up a special dish for us.

Mecure Toulouse

TripAdvisor rating 5.0/5

Mr C Couples - 24/10/2018 TripAdvisor review

Great hotel very close to the city centre. Very good secure parking below the hotel, although parking spaces a little tight. Great staff on reception, very friendly, helpful and knowledgeable about the city. The room was large with a very good bathroom, and very comfortable bed. The room we had was also on the top floor and was very quiet. Everything was very clean, and the wi-Fi worked fine. The only thing was that the restaurant was not open on a Saturday night when we wanted it. Would definitely stay at this hotel again, and would recommend it to others without hesitation.

Dear client, Thank you for taking the time to tell us about your experience. I am so happy to find out our staff hs been helpful and you found everything you were looking for. I hope we will have the chance to welcome you again next year so you could enjoy our brand entirely renovated hotel. Sincerely, Lioenl Bouchand Directeur Général

Great stay, highly recommended.

TripAdvisor rating 5.0/5

gcr67 Family - 04/01/2018 TripAdvisor review

All my requests were met. Rooms next to each other, blankets instead of the much too warm duvets, quiet rooms. Additional doors for noise insulation and electric kettle made us feel at home. On the down side no safe and polite receptionists who did not go the extra mile although the bar lady was very kind. Car park convenient. Would definitely recommend.

Thank you for sharing your feedback following your stay in my establishment. I am very happy you enjoyed your visit in Toulouse and we have reached the quality of services you would expect from us. i hope if you come back to Toulouse I will have the opportunity to welcome you again so you could try our brunch taking place every sunday. Sincerely, Lionel Bouchand Directeur Général

Short trip Toulosue

TripAdvisor rating 3.0/5

Donatelo A Family - 05/11/2017 TripAdvisor review

Very good location. Close to Subway and 2 stations away from downtown. Parking available directly accessible from the hotel lobby. Staff very nice efficient and helpfull. We did not like the quality of the ordered food (Room Service) and the cleaning in the room was deficient. We were looking for some toys that fall under the bed and we could see lot of dirt.

Very pleasant

TripAdvisor rating 4.0/5

Silvo63 Friends getaway - 02/10/2017 TripAdvisor review

An easy 20 minute walk or metro ride from right outside the front door into the city centre. Pleasant staff and good breakfast. Clean, quiet, comfortable room. Slightly disappointed there was no late night snacking facility. Could do with a vending machine at the least.

Thank you for taking the time to tell us your feedback after you stay in our establishment. I am happy you enjoyed our hotel, its location and facilities. I hope I will have the pleasure to welcome you agin during your next visit in Toulouse and you will get to try our brunch on sundays. Sincerely, Lionel Bouchand, Directeur Général

Disappointing

TripAdvisor rating 3.0/5

lauriewell Couples - 23/06/2017 TripAdvisor review

Another French hotel that doesn't believeintwinroomsz and has uncomfortable beds when you get one. But there were other things wrong here, too. breakfast cost over Euro 17 per person, so we went next door and got good food inalittle coffe place at Euro 4 per person . THe shower was a disaster. THe head wouldn't pointoutwards, and water ran over the side of the bath and flooded the bathroom. The staff were lovely, very helpful, but you expect better from a nearly new Mercure at the prices they charge.

Mercure Toulouse

TripAdvisor rating 3.0/5

Charles C Business - 19/06/2017 TripAdvisor review

Convenient for the trade show. Wonderful breakfast. Unfortunate timing for a heat wave - the hotel has typical French air conditioning - it's working if you imagine it is. No gym. No pool. So, we walked a lot. Nice park for running next door.

Thank you for your compliments on the location of our hotel located next to the congress center and at the foot of the Parc Compans which actually allows you to do sports. Our breakfast buffet is also an essential part of your day and I'm glad you could have enjoyed it. It's a pleasure to see you again. Lionel Bouchand

Air conditioning not available at this time of year despite hot weather.

TripAdvisor rating 5.0/5

Trytime Family - 15/04/2017 TripAdvisor review

Hotel facilities were OK, apart from the lack of air conditioning. We stayed for 3 days the week before Eatster, it was hot but we were told the air conditioning could not be put on because it may go cold overnight!

Thank you for sharing your opinion after your stay at the Mercure Toulouse Centre Compans. I am glad you appreciated our establishment and facilities. However, I am taking note about the lack of air conditionning and I apologize about it. In fact we have a sigle pipe for the air conditioning and the heater, so we have to make sure when we turn it on, we will keep it this way for the rest of the summer, this is why in april it was not on yet. I hope to welcome you agin during your next trip in Toulouse. Best regards, Lionel Bouchand Directeur Général

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