Mercure Toulouse Centre Compans hotel 4 stars

From when my daughter first arrived, to when I checked out seven days later, everything went smooth. Everyone of the front desk staff were extremely friendly and very helpful in helping during our stay. I do not speak French, only English, and the front desk staff could speak English, which was really essential for our comfortable stay. The included breakfast was really good, with a diverse selection of pastries, bread, fruit, yogurt, cereal, and of course, bacon and eggs (and sausage). The coffee lattes from the automated coffee/latte/cappuccino maker were so easy to use and made a great latte (my choice each morning). The rooms were really quiet, larger than I had expected, always clean, and comfortable My only complaint (a small one) is that the bathroom sink was slow to drain. No doubt, and easy fix. The hotel held I think a week of piano contests and nightly performances, which I think was called Fever Candlelight. Having these events at the hotel really raises the hotel's reputation. Thanks for making our stay really relaxing and comfortable.

Everything was in order. Large room great buffet breakfast

As I said, an extremely polite and warm welcome. But you could have more than one water bottle for two people.

very nice hotel

It was a pleasure all personnel very kind and detailed information received.

Improvement is needed. Not enough cleaning and providing the necessary amendity. As such, it is good enough but improvement is far needed to make us feel like staying at home.I suggest some form of improvement is needed. You can contact me to find out more about what this improvement means.

As usual in Ibis/Mercure there is few attention to the details that makes a difference. Forgotten items as slippers, adittional pillows and so on. The restaurant at weekend´s nights is supplied with ready meal, as avaiable in Picard food chain, barely acceptable.

Hotel with very good accommodation and helpful staff. The location does not have restaurants and the tourist center is a little distant. The hotel restaurant has few options, but the waiter served us very well and even set up a special dish for us.

Great hotel very close to the city centre. Very good secure parking below the hotel, although parking spaces a little tight. Great staff on reception, very friendly, helpful and knowledgeable about the city. The room was large with a very good bathroom, and very comfortable bed. The room we had was also on the top floor and was very quiet. Everything was very clean, and the wi-Fi worked fine. The only thing was that the restaurant was not open on a Saturday night when we wanted it. Would definitely stay at this hotel again, and would recommend it to others without hesitation.

All my requests were met. Rooms next to each other, blankets instead of the much too warm duvets, quiet rooms. Additional doors for noise insulation and electric kettle made us feel at home. On the down side no safe and polite receptionists who did not go the extra mile although the bar lady was very kind. Car park convenient. Would definitely recommend.

Very good location. Close to Subway and 2 stations away from downtown. Parking available directly accessible from the hotel lobby. Staff very nice efficient and helpfull. We did not like the quality of the ordered food (Room Service) and the cleaning in the room was deficient. We were looking for some toys that fall under the bed and we could see lot of dirt.

An easy 20 minute walk or metro ride from right outside the front door into the city centre. Pleasant staff and good breakfast. Clean, quiet, comfortable room. Slightly disappointed there was no late night snacking facility. Could do with a vending machine at the least.

Another French hotel that doesn't believeintwinroomsz and has uncomfortable beds when you get one. But there were other things wrong here, too. breakfast cost over Euro 17 per person, so we went next door and got good food inalittle coffe place at Euro 4 per person . THe shower was a disaster. THe head wouldn't pointoutwards, and water ran over the side of the bath and flooded the bathroom. The staff were lovely, very helpful, but you expect better from a nearly new Mercure at the prices they charge.

Convenient for the trade show. Wonderful breakfast. Unfortunate timing for a heat wave - the hotel has typical French air conditioning - it's working if you imagine it is. No gym. No pool. So, we walked a lot. Nice park for running next door.

Hotel facilities were OK, apart from the lack of air conditioning. We stayed for 3 days the week before Eatster, it was hot but we were told the air conditioning could not be put on because it may go cold overnight!