ibis Jakarta Senen 3 stars

Customer review rating (ALL Rating) 4.5/5 418 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Near Atrium Plaza and Monas (Monumen Nasional)

  • Strategic location with easy access to tourist attractions

  • In room massage service

  • Located surrounding government area

Our accommodation(s)

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Hotel location

ibis Jakarta Senen

Jl Kramat Raya No 100
10420 JAKARTA
Indonesia

GPS:-6.183153, 106.84295

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE TASTE

Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjour your own flavour combination !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  418 reviews

TripAdvisor Rating  4.5/5  463 reviews

Certificate of excellence 2023

Well located, hotel good

Customer review rating 5.0/5

Steven Business - Confirmed reviews ALL

Lokasi strategis, kamar cukup untuk business trip. Front office good

Dear STEFANUS MENDES KIIK M., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhammad General Manager

Good hotel with affordable price and strategic location

Customer review rating 4.5/5

Kelvin O. Solo - Confirmed reviews ALL

I think Ibis Senen is the best Ibis Hotel in Jakarta from If I combine several aspects such as price, location, services, cleanliness, and staffs. But it could be much perfect if the extra pillow smells more fragrant

Dear KELVIN O. M., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhammad General Manager

came back here again after almost 4 years

Customer review rating 3.5/5

Siti. B. Families - Confirmed reviews ALL

this time feel totally different feeling as a stranger when entering lobby hotel because all staff faces are new, it started from receptionist, greeted me as new guest. but later bang ando from F&B & bang harry (chef) welcome me back here & invited me for bbq dinner as his acknowledge me as old timer guest & been as gold member All Limitless before & now silver member. HK staff also creative with towel's animal craft made on the bed, room clean, bed tidy. during stay have problem with stock contact electricity, hard door closing (main door), crinky creepy sound of bathroom door, open crack platform on the wall but all solved by engineering dept. by Pak Cecep & staff. every complaint so far solved. Thank you to those staff who put all effort to make my stay comfortable. food at the restaurant at b'fast time : variety and only one time not satisfied with kue pukis which was bantet/failed heavy & dry. the rest are taste good. btw, I extended my stay, supposedly from 27/7-31/7, now extended until 07/08/2023 and thank you to Mbak Mery (Sales dept.) who quickly respond me even during weekend's time that she keep me staying here as she gave me good price. I knew Mbak Mery from Mbak Ana (Ex-Staff). so many ex-staff still recommended me to stay here it shows charming & good attitude even they are no more here but their heart still with Ibis Senen. so until now so far so good. hopefully will come back here for next visit as long as the price is maintain cheaper than neighbour's hotel. keep it up!

Dear SITI BADRIAH M., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Ibis Jakarta Senen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhammad General Manager

Well located

Customer review rating 3.5/5

Suryajaya D. Couples - Confirmed reviews ALL

Room clean, breakfast is ok, located closed to our event. Something need to be improved: miberal water in the room

Dear D. SURYAJAYA M., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We Provaide minieral water by Galllon on each floor by dispenser, and we provaide water jug alson in room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhammad General Manager

DEFINITELY NOT COMING BACK ⭐

TripAdvisor rating 1.0/5

Adisty A TripAdvisor review

Please find another budget hotel. I paid IDR 400k and I don’t think the room I stayed in was worth the money. The towel is stinky, the bedsheet and the toilet seat are….. I’m speechless, just have a look at the pictures I uploaded. The room looks dirty. The air conditioning is way too noisy and the temperature is just impossible to adjust. I asked for a new room, and the second room is just as bad. And never will I recommend this hotel to anyone

Dear Mrs. 62adistya, Thank you for taking the time to tell us about your experience at the Ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Jakarta Senen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal Muhamad General Manager

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Other web-users rate our hotel

  • 87 reviews 8.5/10 Location
  • 250 reviews 7.2/10 Room
  • 277 reviews 9.1/10 Service
  • 10 reviews 8/10 WiFi
  • 157 reviews 7.8/10 Cleanliness
  • 88 reviews 7.2/10 Breakfast

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