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ibis Jakarta Senen Hotel 3 stars

Customer review rating 4.1/5 2,184 reviews

ALLSAFE approved hotel

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ibis Jakarta Senen
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+ 14 Services

Hotel extras

  • Near Atrium Plaza and Monas (Monumen Nasional)

  • Strategic location with easy access to tourist attractions

  • In room massage service

  • Located surrounding government area

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Babysitting on request
Business services
  • 6 Meeting room(s)

Hotel location

ibis Jakarta Senen

Jl Kramat Raya No 100
10420 jakarta
indonesia

Tel: +622131920033

Fax: (+62)21/31933275

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 28.7km / 17.83 miles

  • By train

    GAMBIR STATION At 3.5km / 2.17 miles

  • By train

    GAMBIR TRAIN ST At 3.5km / 2.17 miles

GPS :-6.183153, 106.84295

Our accommodation(s)

Ibis Jakarta Senen has 155 colorful and modern rooms. Each 17 m² room features a 26" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WIFI Internet access.

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

THE TASTE

Type of cuisine: International

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjour your own flavour combination !

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

LOUNGE BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 111 m²

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Jakarta Senen

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,184 reviews

tripadvisor

TripAdvisor Rating 4.0/5

290 reviews

As always.... “very good”

Customer review rating 5.0/5

M. Business - 29/08/2020 Confirmed reviews ALL

As always.... “very good”

Dear Mr. Addin M., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Comfort

Customer review rating 5.0/5

Irma Families - 24/08/2020 Confirmed reviews ALL

Friendly staff and fast respon

Dear Ms. Irma, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Good location for business purpose at Central Jakarta

Customer review rating 3.5/5

Wisnu W. Business - 14/03/2020 Confirmed reviews ALL

Overall good, staff very friendly, good food, the room is comfortable but unfortunately the shower a bit broken on the shower hose.

Dear Mr. Wisnu Chandra w., Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hendri Setiawan General Manager

comfortable stay

Customer review rating 4.0/5

Febriana K. R. Business - 12/03/2020 Confirmed reviews ALL

good quality of bed, duvet and linen. simple design, yet functional. keep the good work.

Dear Ms. Febriana Kusuma R., Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hendri Setiawan General Manager

good stay

Customer review rating 4.0/5

Muhammad H. Families - 04/03/2020 Confirmed reviews ALL

Good stay & Good Breakfast

Dear Mr. Muhammad H., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Very Good ...

Customer review rating 5.0/5

Yusuf B. Business - 03/03/2020 Confirmed reviews ALL

Nice place, clean, quick serve, polite, helpful, and great price.

Dear Mr. Yusuf B., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Have trouble with the access door.

Customer review rating 3.5/5

Anonymous Solo - 26/02/2020 Confirmed reviews ALL

Found the door can’t opened. staff ask me to try again with security assistance to open the door. Staff should get initiative to replace my access card. But it’s not. My initiative to ask the staff to replace my card. Because the problem is the door and it need to be reset. I waste so many time to get in my room. This is the worst experience as long I stay in Ibis.

Dear Mr. R., Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hendri Setiawan General Manager

Well done

Customer review rating 4.5/5

Nawa Business - 22/02/2020 Confirmed reviews ALL

Just improve ur service, please get attention to the dental care

Dear Mr. J., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Good stay, good location, and clean room

Customer review rating 4.5/5

Amos Business - 02/02/2020 Confirmed reviews ALL

Nice receptiont and comfortable

Dear Mr. Amos P., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Average stay

TripAdvisor rating 3.0/5

Meshal A Friends getaway - 23/12/2019 TripAdvisor review

Average stay, rooms without fridge, their was a cooler outside the hall it had cold water just 2 daya only, prices wasn't so fixed sometimes I got a better rate than accor !!! Other than that nothing much to be mention.

Dear Mr. / Mrs. Meshal A., Warmest greeting from Ibis Jakarta Senen! Thank you for choosing our hotel and taking your time to share your experience with us. We are very sorry with the cold water service which was not properly provided during your stay. Therefore, please accept our sincerest apologies. We had shared your feedback and concerns with our team in order to improve our product and service quality in the future. Hopefully we will have another opportunity to serve you better. Once again thank you and we are looking forward to welcoming you again. Sincerely, Hendri Setiawan General Manager

WH Lim

TripAdvisor rating 5.0/5

woekhaur Business - 16/12/2019 TripAdvisor review

Overall rate for this hotel property is great. Customer service is great and most of the staff is very friendly and helpful especially for those staffs service in restaurant. I really enjoyEd the food and drinks at this hotel restaurant. I recommend to stay at this hotel since value for money.

Dear Mr. / Mrs. WH Lim, Warmest greetings from Ibis Jakarta Senen! Wow, thank you so much for the great 5-star review towards our hotel. We really appreciate you being a loyal customer and helping to share the words about us. We are looking forward to welcoming you again soon. Sincerely, Hendri Setiawan General Manager

Hotel Ibis Senen Jakarta

TripAdvisor rating 3.0/5

PakRully Solo travel - 26/11/2019 TripAdvisor review

Been your regular guess for past few years and actually found the services getting better. Start from check-in, greetings, compliment things, during stay, breakfast until check-out. One thing for my concern is your fast staffs turn over. Have feeling comfortable to some of them but found it no longer with the hotel. Honestly is quiet hesitate to always being known by new staff, seems not feel homy anymore since always has to introduce and doing the standard procedure. Credit to Ana who always taking care of me especially every breakfast time. Miss of some treatment and hospitality that usually always being given and actually was very good from your previous staffs.

Dear Pak Rully, Warmest greetings from Ibis Jakarta Senen! Thank you very much for your loyalty by always choosing our hotel as your preferred accommodation in latest few years, as well as credit given to our team member. It is such an honour to be able to serve you. We really appreciate your concern regarding the staff situation and we admitted that we indeed have some new team members joining lately which might cause inconvenience for the still lack of service and treatment. Therefore, we apologize for that and we promise that we will keep improving and giving our best in welcoming our valuable guests and making every stay more enjoyable. Once again thank you for sharing your experience and concern with us and we are looking forward to welcoming you again soon at Ibis Jakarta Senen. Sincerely, Hendri Setiawan General Manager

GOOD STAY

Customer review rating 4.5/5

Ram S. Couples - 23/10/2019 Confirmed reviews ALL

Very enjoyable. Excellent kitchen crew with a moderate spread for breakfast. Food replenished fast. In fact, they attend to us personally. Equally, the front desk crew members were excellent too. As for the rooms, nothing much to comment as you get what you pay. The cabin was a bit noisy but it was manageable. My overall stay was pleasant. Keep it up.

Dear Mr. RAM S., We very much appreciate your comments regarding your stay at ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. Sincerely, Hendri Setiawan General Manager

Good

Customer review rating 3.0/5

Kamala D. Couples - 22/10/2019 Confirmed reviews ALL

Good

Dear Mrs. KAMALA D. KARMEGHAM, We very much appreciate your comments regarding your stay at ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be far more pleasant than the previous one. Sincerely, Hendri Setiawan General Manager

Good

Customer review rating 4.5/5

Ruri B. Business - 17/10/2019 Confirmed reviews ALL

As a regular guest at your hotel, i always taking good care of your staff. The staff has been improved on giving the services especially for myself as Accor Platinum member. Would like to give extra miles for Mr. Taufik Hidayat as the Assistant Front Office Manager who always understand my needs during the stay. The credit I also would like to give to Mr. Alva, the Restaurant attendant who always taking good care for my meals during breakfast.

Dear Mr. RURI B., We very much appreciate your comments regarding your stay at ibis Jakarta Senen. It is always a pleasure to receive positive feedback as well as kind compliment towards our staff. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Good

Customer review rating 3.0/5

Yopie D. Business - 12/10/2019 Confirmed reviews ALL

Nice

Dear Mr. YOPI D., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan GeneraL Manager

Need to improve

Customer review rating 3.5/5

Anwar, C. Business - 19/09/2019 Confirmed reviews ALL

Please repair your bathroom

Dear C. ANWAR {guest_last_name}, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding the improvement about our bathroom. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Not bad

Customer review rating 4.0/5

Suwanto Business - 19/09/2019 Confirmed reviews ALL

Cleaness

Dear Mr. SUWANTO, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Nice place

Customer review rating 4.0/5

Irma A. Friends - 16/09/2019 Confirmed reviews ALL

Nice place

Dear Ms. IRMA a., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Trip

Customer review rating 4.5/5

Anonymous Couples - 13/09/2019 Confirmed reviews ALL

Nicre room comfy, and good breakfast

Dear Value Guest, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

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