ibis Jakarta Senen Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 2,218 reviews

ALLSAFE approved hotel

ibis Jakarta Senen
See on a map
+ 16 Services

Hotel extras

  • Near Atrium Plaza and Monas (Monumen Nasional)

  • Strategic location with easy access to tourist attractions

  • In room massage service

  • Located surrounding government area

Hotel location

ibis Jakarta Senen

Jl Kramat Raya No 100
10420 jakarta
indonesia

Fax: (+62)21/31933275

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 28.7km / 17.83 miles

  • By train

    GAMBIR STATION At 3.5km / 2.17 miles

  • By train

    GAMBIR TRAIN ST At 3.5km / 2.17 miles

GPS:-6.183153, 106.84295

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE TASTE Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjour your own flavour combination !

Our accommodation(s)

Ibis Jakarta Senen has 155 colorful and modern rooms. Each 17 m² room features a 26" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WIFI Internet access.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 111

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Jakarta Senen

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,218 reviews

TripAdvisor Rating 4.0/5

329 reviews

Customer review rating 4.5/5

Dekaes Solo - 12/01/2022 Confirmed reviews ALL

Tidak ada Welcome Amenities.

very comfortable

Customer review rating 4.5/5

Susanto Couples - 15/11/2021 Confirmed reviews ALL

overall nice place and make me comfort stay in here, thanks

Dear HARYO RESTO, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Excellent Service

Customer review rating 5.0/5

Rifqi M. Business - 15/11/2021 Confirmed reviews ALL

Kali kedua stay disini... Luar biasa... Keep up the good work

Dear M. RIFQI, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

good stay

Customer review rating 5.0/5

Didod H. S. Couples - 28/10/2021 Confirmed reviews ALL

all good

Dear DIDOD HINDRADJAJADI, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

"Good Price"

Customer review rating 4.0/5

Anonymous Business - 24/10/2021 Confirmed reviews ALL

The room is clean and good services, but there is a problem with the room key and the drain in sink is not working properly. As input it would be better if the waste bins was given a bag. Thank you!

Dear ENDANG WIDIYANTI, Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal Muhamad General Manager

Ibis Hotel Senen

TripAdvisor rating 5.0/5

PakRully 06/10/2021 TripAdvisor review

Nice to be back. Enjoyed my stay as many previous stayed. Clean room as well as linen and towels. Keep it good work. Credit to Ana, Rio, Moko, Reza and Ady. Will back soon. Time to serve buffet breakfast.

Dear Rully, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Clean, good fresh air supply from air duct return

Customer review rating 4.0/5

Hartono Business - 03/10/2021 Confirmed reviews ALL

Clean, and have good ventilation with enough O2 supply. Professional, the only food is quite expensive

Dear ANTONIUS HARTONO, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

average stay

Customer review rating 3.0/5

Devendra Solo - 01/10/2021 Confirmed reviews ALL

rooms are clean , front desk service is good , parking is little problematic and security is very bad .

Dear DEVANDRA SINGH, Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will ensure to had training to All our staff especially security. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal Muhamad General Manager

Good Stay

Customer review rating 4.5/5

Dadang Business - 29/09/2021 Confirmed reviews ALL

Ok

Dear DADANG MULYADI, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jsmal Muhamad General Manager

Good stay

Customer review rating 4.0/5

Jeffry S. Business - 28/09/2021 Confirmed reviews ALL

Quick check in. Quick check out of

Dear JEFFRY S., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Well located, good stay for vacation

Customer review rating 4.5/5

Elaine M. Families - 27/09/2021 Confirmed reviews ALL

It was a good experience to stay at Ibis Hotel Senen, the location is near Senen Train Station and it has an easy access to buy things around the neighborhood because there are few mini markets/super markets/drugstore. It is also near the Transjakarta bus stop, well located.

Dear PDT. M. M. STH.MA /., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Good location and Value for Money

Customer review rating 4.5/5

Fed Business - 24/09/2021 Confirmed reviews ALL

First time stay at Ibis Jakarta Senen and coincidentally that day was their hotel re-opening. Since i have business around Senen area, this hotel has good location location. Checkin was smooth. All staff are good!

Dear BOYLE FEDLY SINAMBELA, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

As always.... “very good”

Customer review rating 5.0/5

M. Business - 29/08/2020 Confirmed reviews ALL

As always.... “very good”

Dear Mr. Addin M., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Comfort

Customer review rating 5.0/5

Irma Families - 24/08/2020 Confirmed reviews ALL

Friendly staff and fast respon

Dear Ms. Irma, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Good location for business purpose at Central Jakarta

Customer review rating 3.5/5

Wisnu W. Business - 14/03/2020 Confirmed reviews ALL

Overall good, staff very friendly, good food, the room is comfortable but unfortunately the shower a bit broken on the shower hose.

Dear Mr. Wisnu Chandra w., Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hendri Setiawan General Manager

Average stay

TripAdvisor rating 3.0/5

Meshal A Friends getaway - 23/12/2019 TripAdvisor review

Average stay, rooms without fridge, their was a cooler outside the hall it had cold water just 2 daya only, prices wasn't so fixed sometimes I got a better rate than accor !!! Other than that nothing much to be mention.

Dear Mr. / Mrs. Meshal A., Warmest greeting from Ibis Jakarta Senen! Thank you for choosing our hotel and taking your time to share your experience with us. We are very sorry with the cold water service which was not properly provided during your stay. Therefore, please accept our sincerest apologies. We had shared your feedback and concerns with our team in order to improve our product and service quality in the future. Hopefully we will have another opportunity to serve you better. Once again thank you and we are looking forward to welcoming you again. Sincerely, Hendri Setiawan General Manager

WH Lim

TripAdvisor rating 5.0/5

woekhaur Business - 16/12/2019 TripAdvisor review

Overall rate for this hotel property is great. Customer service is great and most of the staff is very friendly and helpful especially for those staffs service in restaurant. I really enjoyEd the food and drinks at this hotel restaurant. I recommend to stay at this hotel since value for money.

Dear Mr. / Mrs. WH Lim, Warmest greetings from Ibis Jakarta Senen! Wow, thank you so much for the great 5-star review towards our hotel. We really appreciate you being a loyal customer and helping to share the words about us. We are looking forward to welcoming you again soon. Sincerely, Hendri Setiawan General Manager

Hotel Ibis Senen Jakarta

TripAdvisor rating 3.0/5

PakRully Solo travel - 26/11/2019 TripAdvisor review

Been your regular guess for past few years and actually found the services getting better. Start from check-in, greetings, compliment things, during stay, breakfast until check-out. One thing for my concern is your fast staffs turn over. Have feeling comfortable to some of them but found it no longer with the hotel. Honestly is quiet hesitate to always being known by new staff, seems not feel homy anymore since always has to introduce and doing the standard procedure. Credit to Ana who always taking care of me especially every breakfast time. Miss of some treatment and hospitality that usually always being given and actually was very good from your previous staffs.

Dear Pak Rully, Warmest greetings from Ibis Jakarta Senen! Thank you very much for your loyalty by always choosing our hotel as your preferred accommodation in latest few years, as well as credit given to our team member. It is such an honour to be able to serve you. We really appreciate your concern regarding the staff situation and we admitted that we indeed have some new team members joining lately which might cause inconvenience for the still lack of service and treatment. Therefore, we apologize for that and we promise that we will keep improving and giving our best in welcoming our valuable guests and making every stay more enjoyable. Once again thank you for sharing your experience and concern with us and we are looking forward to welcoming you again soon at Ibis Jakarta Senen. Sincerely, Hendri Setiawan General Manager

BOOKING PAYMENT

TripAdvisor rating 2.0/5

NajibYusop Business - 07/05/2019 TripAdvisor review

I booked for a night here and extend the next day. I was so unhappy with the staff that keep asking on the payment few times before I check out. I am silver member, and been staying in IBIS few times. I felt so unsatisfied with the service apart of the hotel is OK and cheap.

Dear Mr. Najib Yusop, Warmest greetings from Ibis Jakarta Senen! Thank you for taking your time to share the feedback with us. We are very sorry to hear that you had unsatisfying experience due to our team's service and we really appreciate you bringing this to our attention. Please allow me to express my sincerest apologies. Rest assured that we had taken an action to address the problem and prevent the future occurrence for your feedback is very important to us. Once again thank you for sharing your concerns and we really hope that we have an opportunity to better serve you in the future. Sincerely, Hendri Setiawan General Manager

Nice stay

TripAdvisor rating 5.0/5

annisandra Couples - 26/04/2019 TripAdvisor review

Its good to be here Strategic place Good ambience Good value Nice service Everything is good From the loby until the room Everything was clean Breakfast is nice The staff has a good smile Its nice to be there

Dear Ms. annisandra, Warmest greetings from Ibis Jakarta Senen! Thank you for the great review of our hotel! We are thrilled that you enjoyed your stay and hope to see you again very soon. Sincerely, Hendri Setiawan General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in jakarta