Novotel Imagicaa Khopoli 5 stars

Customer review rating (ALL Rating) 3.9/5 1,497 reviews

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Novotel Imagicaa Khopoli - Image 1
Novotel Imagicaa Khopoli - Image 2
Novotel Imagicaa Khopoli - Image 3
Novotel Imagicaa Khopoli - Image 4
30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur, 410203 KHOPOLI, India

Description

Hotel extras

  • Located in close proximity from Mumbai and Pune. Close to Navi Mumbai Airport

  • Accessibly situated besides Imagicaa Theme Park and Imagicaa Water Park.

  • Iconic Irolic Parade at the hotel offers the most unique breakfast experience.

  • Multi cuisine fine dining restaurant and an in-house lounge bar.

  • The ultimate destination for MICE and Weddings.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room Twin Bed

Photo out of - Superior Room Twin Bed

This 28 m² room offers two single sized beds, free WIFI, Pool/Mountain view, 40" LED TV, Hairdryer, Tea/Coffee Maker, En-suite bath/shower and more.

  • Views:

    Mountain view or Pool side

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Mountain view or Pool side
See availabilities

This 28 m² modern and comfortable room offers 1 King size bed with balcony, free WIFI, Pool/Mountain view, 40" LED TV, Hairdryer, Tea/Coffee Maker, Shower & more. This room comfortably accommodates 2 adults and 2 children.

  • Views:

    Mountain view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

A 28 m² room offers 2 single size bed with balcony, free WIFI, Pool or Mountain view, 40" LED TV, Hairdryer, Tea/Coffee Maker, Shower & more. This room comfortably accommodates 2 adults and 2 children.

  • Views:

    Mountain view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof room
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A 35 m² Executive room full of elegance offers 1 King size bed, 1 sofa cum bed with Bathtub, free WIFI, Imagicaa/mountain view, 40" LED TV, Hairdryer, Minibar, Tea/Coffee Machine and more.

  • Views:

    Mountain view or Park view

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof room
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite with 2 bedrooms

Non contractual photo

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Imagicaa Khopoli

30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur
410203 KHOPOLI
India

GPS:18.767, 73.280667

Telephone
Fax +91 2192 712 689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 287 rooms
  • One room for people with reduced mobility
  • 53 family rooms
  • 287 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table
  • Pool Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Play area
  • Foosball

Well-being

INBALANCE BY NOVOTEL

  • Outside
  • On site

INBALANCE BY NOVOTEL - 24hrs

  • On site

Sports and leisure

Table tennis Additional charge

  • On site

Volleyball

  • On site

Dart board

  • On site
  • On site

THE SQUARE

Photo out of - THE SQUARE

The Square menu is crafted by the selection of the finest ingredients and detailed recipes that perfectly complement distinctive palate.

Cooking style
International
Capacity
132
410203 Khopoli, India
Telephone +91 2192 712 666

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Wine and other drinks information

  • Cocktail
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

The Square menu is crafted by the selection of the finest ingredients and detailed recipes that perfectly complement distinctive palate.

Relax and unwind at Nitro Bar- the in-house lounge bar located off the lobby. It is a modern and an intimate space where you can savor beverages of your choice and creatively crafted delectables.

Enjoy a lavish spread of breakfast at The Square restaurant along with the Irolic Parade by the Imagicaa characters. The buffet spread has variety of dishes and cuisines.

Dive into enjoyment at the INBALANCE BY NOVOTEL Swimming Pool. Operational from 07:00 a.m. to 6:30 p.m.

Your one-stop destination for the perfect dream wedding. Experience the epitome of wedding perfection with enchanting venues, ample parking, fantastic food, and a dedicated event coordinator, we cater to your every need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,497 reviews

Customer review rating 2.0/5

Rekha I. D. Families - Confirmed reviews ALL

Dear Ma'am, Thank you for sharing your feedback. We regret that your dining experience did not meet your expectations and that you encountered an unpleasant odor during your stay. Your comments are important to us, and we will take them into consideration for future improvements. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.5/5

Charul G. Business - Confirmed reviews ALL

Dear Sir, Thank you for your kind words regarding the service provided by Aditya Tere. It is always rewarding to hear that our staff made a positive impact during your stay. We appreciate your feedback and hope to welcome you back soon. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 1.0/5

Neetu N. Families - Confirmed reviews ALL

Dear Ma'am, Thank you for your feedback regarding your recent experience at our hotel. I regret to learn about the communication issues and the service you encountered at the front desk. Your comments are important to us as we continually strive to improve our guest experience. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 3.5/5

Vaibhav K. Families - Confirmed reviews ALL

Dear Sir, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location comfortable. However, I regret that the dinner buffet did not meet your expectations. Your comments will be taken into consideration as we continuously strive to improve our offerings. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Manish S. Families - Confirmed reviews ALL

Dear Sir, Thank you for your kind words regarding your stay with us. We are delighted that your children enjoyed their time and that we could contribute to your daughter's special birthday celebration. Your appreciation motivates our team to continue delivering exceptional experiences. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Dear Ma'am, Thank you for sharing your feedback. We regret that your dining experience did not meet your expectations and that you encountered an unpleasant odor during your stay. Your comments are important to us, and we will take them into consideration for future improvements. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.5/5

Charul G. Business - Confirmed reviews ALL

Good Service! Aditya Tere was very good!!

Dear Sir, Thank you for your kind words regarding the service provided by Aditya Tere. It is always rewarding to hear that our staff made a positive impact during your stay. We appreciate your feedback and hope to welcome you back soon. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 1.0/5

Neetu N. Families - Confirmed reviews ALL

Not a pleasant stay.. no proper communication among the team. Rude behaviour at the desk....

Dear Ma'am, Thank you for your feedback regarding your recent experience at our hotel. I regret to learn about the communication issues and the service you encountered at the front desk. Your comments are important to us as we continually strive to improve our guest experience. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 3.5/5

Vaibhav K. Families - Confirmed reviews ALL

The Hotel is well located and we did enjoy our stay but the dinner buffet was a big let down for us.In our opinion the dinner buffet was clearly below average for our liking and they can do better to enhance the overall experience.

Dear Sir, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location comfortable. However, I regret that the dinner buffet did not meet your expectations. Your comments will be taken into consideration as we continuously strive to improve our offerings. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Manish S. Families - Confirmed reviews ALL

The kids had an amazing time! A special thanks to the entire team for planning such a wonderful birthday celebration for my daughter and making it so memorable. Really appreciate all the effort and attention to detail! 😊

Dear Sir, Thank you for your kind words regarding your stay with us. We are delighted that your children enjoyed their time and that we could contribute to your daughter's special birthday celebration. Your appreciation motivates our team to continue delivering exceptional experiences. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Sachin B. A. Families - Confirmed reviews ALL

Its located near to theme and water park which makes comfortable stay. Staff is friendly and food is just awesome

Dear Sir, Thank you for your positive feedback. We are delighted to hear that you found your stay cozy and comfortable, and that our proximity to the theme and water park enhanced your experience. Your kind words about our staff and food are greatly appreciated. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Sonal V. Families - Confirmed reviews ALL

Had an amazing experience of stay .. staff were very courteous and well behaved.. they try to provide all the services with best possible way.. and helpful in all sense.

Dear Ma'am, Thank you for sharing your delightful experience at Novotel Imagicaa Khopoli. We are pleased to hear that our courteous staff contributed to your comfortable stay. Your appreciation motivates us to continue delivering exceptional service. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Prathamesh T. Families - Confirmed reviews ALL

My stay was fantastic! It was my first time redeeming ALL Reward points, and the entire process was very smooth. The stay was comfortable, the food was excellent, and the staff were extremely supportive and welcoming. We really enjoyed our stay and had a wonderful experience overall.

Dear Sir, Thank you for your generous feedback. We are delighted to learn that you had a fantastic stay and that our location, food, and staff contributed positively to your experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Namith S. Couples - Confirmed reviews ALL

Returning as a guest after serving as Assistant Front Office Manager and Head of Front Office from 2016 to 2019 brought back countless memories—from being part of the opening of the Scream and Nitro wings and the erstwhile O2 Spa(Now Tatva), to leading the Activities team and hosting Accor’s SMD event, numerous weddings and exhibitions, sometimes with house counts touching 600. Revisiting these spaces was truly special. “I may be a guest today, but a part of me will always belong to this place”

Dear Sir, Thank you for your heartfelt review. It is truly rewarding to hear that your return to Novotel Imagicaa Khopoli evoked such cherished memories from your time as part of our team. We appreciate your contributions during your tenure and are glad that these experiences remain significant to you. It is always a pleasure to welcome back individuals who have played an important role in our history. Your connection to our hotel is valued and we hope to continue creating memorable experiences for you and all our guests. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Sohel S. Families - Confirmed reviews ALL

बहोत अच्छा expire रहा मेरा. Waha ke facility waha ka supportive स्टाफ aur waha ke ambition bahot hi badiya laga.me next time imagica जावुंगा to Novotel hotel hi book karunga aur jo jo ye रिव्ह्यू padenge wo bina fiker kare Novotel hi book karana dosto.

Dear Sir, Thank you for your positive feedback. We are delighted to hear that you enjoyed our facilities and found our staff supportive. We look forward to welcoming you back to Novotel Imagicaa Khopoli on your next visit. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.0/5

Aftab S. Business - Confirmed reviews ALL

Rooms are not maintained properly electric switches are not working floor not sweept properly not worth for ten thousand as charged New management totally ignored a beautiful property receptionist not added points to my allaccor membership i have been visiting this place for last more then ten year regularly but after this visit i will think twice to visit again Market is full of options i request new GM to kindly look into this personally.

Dear Sir, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location. However, we regret that your experience with room maintenance did not meet your expectations. Your concerns regarding the electric switches and cleanliness have been noted, and we will strive to improve our service. We understand the importance of loyalty and appreciate your long-standing relationship with us. Please be assured that your feedback will be shared with our management team for consideration. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.5/5

Rakshit M. Couples - Confirmed reviews ALL

Provakar from the restaurant. Bharti from the reception. Two Best people on the property, undoubtedly.

Dear Sir, Thank you for your kind words regarding Provakar and Bharti. We are delighted to hear that they made a positive impression during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Balbir S. Business - Confirmed reviews ALL

Food quality is superb and serving also excellent

Dear Sir, Thank you for your kind words regarding the quality of our food and the excellence of our service. We are thrilled to hear that you had a positive experience during your stay. Your feedback motivates our team to maintain high standards. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Abhishek B. Families - Confirmed reviews ALL

Great experience overall. Food, hospitality, games, host, etc everything was perfect. Only king size bed was expected, but we got 2 small beds. Overall Great. Came with family and best friend family.

Dear Sir, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, hospitality, and overall experience. We apologize for the inconvenience regarding the bed arrangement and appreciate your understanding. We hope to welcome you back soon. Best regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.5/5

Chirag J. Families - Confirmed reviews ALL

Kudos to Jyotirmoy, Manashi, and Mrityunjay for ensuring a wonderful stay.

Dear Sir, Thank you for your kind words regarding our staff and the service provided during your stay. We are delighted to hear that Jyotirmoy, Manashi, and Mrityunjay contributed to making your experience enjoyable. Best regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 3.5/5

Parth S. Couples - Confirmed reviews ALL

Good breakfast, comfortable stay and a lot of polite hosts and staff. The only nitpick was the time taken for the check in and check out formalities which could have been much better. Apart from that satisfied with everything. The pool is also very well maintained and definitely worth a dip.

Dear Sir, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of your accommodation, our breakfast offerings, and the courteousness of our staff. We acknowledge your concerns about the efficiency of the check-in and check-out processes, and we appreciate your insights as we strive to enhance our guest experience. We hope to welcome you back soon for another pleasant visit. Best regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 2.5/5

Naushad C. Families - Confirmed reviews ALL

Our stay in Novotel imagicaa was pretty average. The facilities for a 5 star property were severely lacking. Starting from check-in, we had booked 2 rooms and had reached the hotel after check in time. Only 1 of the rooms was ready, we had to wait an hour for the second room. The Room facilities were quite dated, the reading lamps were broken, bathroom shaving mirror was also half broken and tilting downwards. The room gave my wife severe allergies and she could not sleep the entire night. When we checked the pillows in the morning they had fungus spots on them under the covers. We had ordered food for the kids in the night it took over an hour and 15 mins to deliver to the room. As a sorry gesture the hotel gave some sweets for the delay. Coming to the facilities apart from a functional pool they are very limited. The children's play area is nothing but a play mat and some reading books. For the other play area only table tennis and carrom are available to play rest all shown facilities are chargeable. Only positive was the food at the restaurant we had a buffet lunch and buffet breakfast. Both were good and the staff was pretty friendly.

Dear Sir, Thank you for sharing your experience at Novotel Imagicaa Khopoli. I appreciate your feedback regarding the condition of the rooms and the service provided during your stay. I sincerely apologize for the inconvenience you faced with the readiness of your second room and the issues related to the room facilities. We strive to maintain high standards, and I regret that we fell short in this instance. Your concerns regarding the cleanliness and condition of the pillows and other amenities have been noted. It is disheartening to learn that these issues affected your wife's comfort. Furthermore, I apologize for the delay in food delivery; while we do aim to respond promptly, it is clear that we did not meet your expectations. While I am pleased to hear that you enjoyed our buffet offerings and found our staff to be friendly, I acknowledge that there are areas for improvement. Thank you again for your valuable insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Nooruddin B. Families - Confirmed reviews ALL

good

Dear Sir, Thank you for your positive feedback. We are delighted to know that you had a good experience during your stay. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable visit. Best regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.0/5

Mukesh A. Families - Confirmed reviews ALL

Hotel Staff was good helped me to upgrade room arranged cale cutting and celebrated my Daughter bdy with imagica charcters

Dear Sir, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff contributed positively to your experience and that your daughter's birthday celebration was memorable. Your feedback is greatly appreciated. Best regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

K. K. Couples - Confirmed reviews ALL

Good

Dear Sir, Thank you for your positive feedback. We are pleased to hear that you had a comfortable stay with us. It is our aim to provide a pleasant experience for all our guests. Best Regards, Gopal Jha, General Manager, Novotel Imagicaa Khopoli

Other web-users rate our hotel

  • 569 reviews 9.3/10 Location
  • 1,581 reviews 7.3/10 Room
  • 5,369 reviews 8.9/10 Service
  • 38 reviews 4.1/10 WiFi
  • 837 reviews 7.1/10 Cleanliness
  • 703 reviews 8.8/10 Breakfast
  • 52 reviews 9.5/10 Bar

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