Novotel Imagicaa Khopoli 5 stars

Customer review rating (ALL Rating) 4.0/5 1,436 reviews

Hotel extras

  • Located at India's only International Theme Park - Imagica

  • Largest banqueting venue in the vicinity

  • Dedicated activity and entertainment team at the hotel.

  • Preferred MICE and wedding destination

  • Live in the story, live cartoon character in the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Contemporary 28 m² / 301 sq.ft. rooms overlooking beautiful Sahyadri Mountains and offering complimentary WiFi (up to 512 kbps), all modern amenities with access to 24/7 fitness centre and swimming pool. For 2 adults and 1 child. Contemporary rooms overlooking beautiful Sahyadri Mountains. This 34 m² / 366 sq.ft. room offers complimentary 1 MB WIFI, all modern amenities, bathtub and enhanced bathroom amenities for your wellbeing. Comfortable accommodation for 2 adults and 1 child.

Hotel location

Novotel Imagicaa Khopoli

30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur
410203 KHOPOLI
India

GPS:18.767, 73.280667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,436 reviews

TripAdvisor Rating  4.5/5  1,685 reviews

Certificate of excellence 2023

Comfortable n Relaxing holiday

TripAdvisor rating 5.0/5

Compass51265687665 TripAdvisor review

Enjoyed the stay and service.... Food was good. Special mention to housekeeping staff Sandhya Salve who was very prompt in her work n helped us with extra towels,cleaning and smiling answered all our queries.

Amazing stay with kids and family.enjoyed a lot

TripAdvisor rating 5.0/5

Varun_5500 TripAdvisor review

The stay was amazing and the rooms and bathrooms are well cleaned.Kids enjoy a lot with all the indoor activities especially the pool area.staff is helpful.and since it is nearby imagicaa which is great

Horrible experience

Customer review rating 0.5/5

Dr D. P. Families - Confirmed reviews ALL

Over booked, crowded,rooms are dirty, on the day of checkout my room was locked even before checkout time. I have to rush to reception and beg to open my room Not recommend

Dear Dhaval P., Thank you for taking the time to tell us about your experience at the Novotel Imagicaa Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imagical Regards, Anil Chavan General Manager Novotel Imagicaa Khopoli

Poor quality of rooms/ unclean room for the price of executive room/ overpriced/ food is extremely bad and overpriced

Customer review rating 0.5/5

Dipti S. Families - Confirmed reviews ALL

Executive room was not cleaned even the phone was sticky/ bathtub was dirty/ restaurant staff was unresponsive and rude/ poor quality of food

Dear Dipti s., Thank you for taking the time to tell us about your experience at the Novotel Imagicaa Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imagical Regards, Anil Chavan General Manager Novotel Imagicaa Khopoli

Excellent stay

TripAdvisor rating 5.0/5

AnandS1942 TripAdvisor review

We were three families stayed for 2 nights starting 25-may-23 overall stay was really good. Hotel was fully booked yet breakfast rooms were well managed. Morning Imagica parade is super entertainment for kids. Would like to thank Abhishek, Shantanu, and Vaibhav they were really helpful in extending the stay of one of family by one day at same rates with customer first mindset. Also allowed us to use changing rooms post checkout late evening once we were back from aqua imagica. Play area is good kids have a great time. Also security at elevator is good. overall would like to rate 5/5 with special mention to Abhishek and Vaibhav who working round the clock and made sure every customer is happy. inspite of 100% occupancy the service was good and value for money. one recommendation request team to please wash cars kept in parking as it is open it gets too dusty and also have a covered parking to avoid car getting parked in open ground. Also they should arrange for shuttle to pick and drop at imagica and aqua imagica, a direct entry from hotel to park for guests.

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Other web-users rate our hotel

  • 298 reviews 8.1/10 Location
  • 1,144 reviews 6.9/10 Room
  • 3,366 reviews 8.6/10 Service
  • 14 reviews 0.2/10 WiFi
  • 668 reviews 9.2/10 Breakfast
  • 519 reviews 6.1/10 Cleanliness

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