Novotel Imagica Khopoli Hotel

Customer review rating 4.4/5 4,078 reviews
Novotel Imagica Khopoli
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+ 23 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located at India's only International Theme Park - Imagica

  • Largest banqueting venue in the vicinity

  • Dedicated activity and entertainment team at the hotel.

  • Preferred MICE and wedding destination

  • Live in the story, live cartoon character in the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Massage
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Imagica Khopoli

30 31 Sangdewadi
Off Mumbai Pune Express Way
Khopoli Pali Road Khalapur
410203
khopoli
india

Tel: +912192712666

Fax: (+91)21/92712689

Contact email

Check-in from 14h00

Check out up to 11h00

  • MSRTC :   MUMBAI PUNE KHOPOLI - PALI

  • By plane

    AIRPORT At 75km / 46 miles

  • By plane

    CHHATRAPATI SHIVAJI At 75km / 46 miles

  • By train

    KHOPOLI At 10km / 6 miles

GPS :18.767, 73.280667

Our accommodations

Contemporary 28 m² / 301 sq.ft. rooms overlooking beautiful Sahyadri Mountains and offering complimentary WiFi (up to 512 kbps), all modern amenities with access to 24/7 fitness centre and swimming pool. For 2 adults and 1 child. Contemporary rooms overlooking beautiful Sahyadri Mountains. This 34 m² / 366 sq.ft. room offers complimentary 1 MB WIFI, all modern amenities, bathtub and enhanced bathroom amenities for your wellbeing. Comfortable accommodation for 2 adults and 1 child.

Superior Room King Bed

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room Twin Bed

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Accessible room

Deluxe King bed room with Balcony

  • Max. number of persons: 4
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Accessible room

Deluxe twin bed room with Balcony

  • Max. number of persons: 4
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive room with Bathtub

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe King Room with 01Sofa Cum Bed

  • Max. number of persons: 4
  • Area: From 28

Classic Family Room with 02 Queen bed

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Suite

  • Max. number of persons: 4
  • Area: From 84

Presidential Suite

  • Max. number of persons: 4
  • Area: From 112

Our restaurants and bars

TUBBBY'S BISTRO

Type of cuisine: Bistro

Be spoilt for choice with Tubbby's selection of delectable chocolates, cookies, sumptuous cakes, sandwiches and petit fours. The Tubbby's Bistro is located at the Lobby Level.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square menu is crafted by the selection of the finest ingredients designed perfectly to complement each palate. To set the moods on higher notes our beverage connoisseurs have selected the finest distilled grains and malts from across the globe.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NITRO BAR

Photo non contractuelle / Strictly non binding

When all your adventures leave you thirsty, join us at Nitro Bar. Located off the elegant lobby at Novotel Imagica Khopoli, it is a stylish, intimate space that's just right for a quick coffee or relaxed drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLOTZ

Photo non contractuelle / Strictly non binding

Enjoy refreshments without ever having to leave your sunlounger in the Zen-inducing atmosphere of the hotel's outdoor pool area. Our poolside bar, Flotz, keeps the cocktails flowing all day long.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 234

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
Novotel Imagica Khopoli

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,078 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,118 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The property did not meet my expectations

Customer review rating 4.4/5

Azmeen G. Couples - 13/02/2020 Confirmed reviews ALL

Dear team, I understand that we as guests have close to no other option around the Imagicaa Theme park and so choose to stay at your hotel. We wish you would live up to the Novotel name and better the stay experience. Except the food, nothing else at the hotel really stood out for us. Hope to have a better experience next time. Thank you.

Customer review rating 4.4/5

Tejal D. Couples - 13/02/2020 Confirmed reviews ALL

The fnb staff was good. But due to wedding event prepration near pool side, there were no chairs for us n inspite of complaining to staff there was no response.

Worse guest service

Customer review rating 4.4/5

Anonymous Families - 13/02/2020 Confirmed reviews ALL

Our access keys kept on declining everyday for 2 days. The staff doesn’t know how to overcome the software issue. The lobby has the kids entertainment, which was charged while we were busy checking in for 1.5 hrs. The manager tried to make it better but the damage was done

Good Stay

Customer review rating 4.4/5

Raju J. Business - 13/02/2020 Confirmed reviews ALL

Good Experience

Proximity to Theme Park

Customer review rating 4.4/5

Sadik Families - 12/02/2020 Confirmed reviews ALL

Location was good, Staff was Good, Food was Ok, Room service little bit disappointing may be due to high number of guest service....... Overall it was good experience

Bad reservation system , too much hassle for the guests

Customer review rating 4.4/5

Purushottam B. Families - 12/02/2020 Confirmed reviews ALL

i booked for couple of nights and had extended the stay later, had multiple rooms booked but all the rooms first went only one guests name and since had booked with membership, the membership no wasn't matching with the name, so the check in took more than an hour, mean while dealing with reservation team the kids were roaming around and started playing with the toys third part vendors had placed, had 4 kids with us, then those guys started running behind us for money as seems those toys were chargeable everyday at 11 the rooms keys use to get de activated and had to get those reactivated to enter the room Though the restaurant staff was very nice and food also was good ]

Wonderful Experience

Customer review rating 4.4/5

Adil C. Couples - 11/02/2020 Confirmed reviews ALL

Wonderful Experience, Rupal the duty manager is an asset to the organization. Truly understands the meaning of hospitality.

Customer review rating 4.4/5

Sameer S. Families - 11/02/2020 Confirmed reviews ALL

The Stay was not OK. Very Badly operated Hotel.

Utmost disappointment

Customer review rating 4.4/5

Milan P. Couples - 11/02/2020 Confirmed reviews ALL

Won't be continuing with Accor Membership after this experience.

Best place to relax with family

Customer review rating 4.4/5

Arvind K. Business - 10/02/2020 Confirmed reviews ALL

Awesome & fantabulous stay

Great Location, Good food and wonderful hotel if staying with kids

Customer review rating 4.4/5

Anonymous Families - 10/02/2020 Confirmed reviews ALL

Room was nice and big.. food was very nice..had a comfortable stay with family.

Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli

Enjoyable stay

Customer review rating 4.4/5

Tapan Y. Families - 10/02/2020 Confirmed reviews ALL

Check-in was super fast thank you Mr. Shakir. Stay was enjoyable and pleasent. Anil and nitin from house keeping made our room nice and tidy. Chef pankaj was perfect with his culinary skills. Breakfast is nice and Sumptuous. Suggestions Menu has very very limited options. That should be taken care of. Also the room service is slow as compared to Novotel standards. Need improvement on this aspect too. Overall it was Good.

Dear Mr.Y., Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. Further to your feedback related to slow room service. Please accept my sincere apologies for the inconvenience caused to you. I have taken careful note of your feedback and have sensitized the team again on reacting to such requests with utmost priority. We humbly request you to not let this experience mar your opinion about our services and provide us with an opportunity to showcase the true Novotel experience. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli.

Awesome

Customer review rating 4.4/5

Rohit B. Business - 09/02/2020 Confirmed reviews ALL

Very best service.

Dear Mr.b., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli

Well managed and comfortable

Customer review rating 4.4/5

Giriraj R. Families - 08/02/2020 Confirmed reviews ALL

Overall good experience but only one thing about communication of transportation allowed after 5 pm. I am not aware that hotel don;t offer pick up after 5 pm. Some how i am stuck with my children in the park. We get manage but a good communication can be done by hotel in this regard.

Dear Mr.R., Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Further to your feedback related to Pick up facility, kindly note that we do have a shuttle services to Imagica for all our in-house guest from 1100hrs to 1400hrs and 1700hrs to 1900hrs. (Same has been displayed at the Travel desk). However, in certain isolated cases the pickup gets delayed. You might have experienced the same. We have taken careful note of your feedback and will make sincere efforts to be providing much clearer communication and eliminate any possible ambiguity. We look forward to welcome you back assuring you of our best services and personalized attention at all times. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli.
Customer review rating 4.4/5

Hetali Couples - 06/02/2020 Confirmed reviews ALL

It was great experience staying with novotel imagic.

Dear Ms.J., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli

Good stay

Customer review rating 4.4/5

Vaibhav D. Couples - 05/02/2020 Confirmed reviews ALL

Overall the stay was very nice and comfortable.Food was a but disappointing but other than that nice experience

Dear Mr.D., Thank you very much for your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We have taken sincere note of your feedback about our food and will review the same for immediate improvement. Will ensure that during your next visit our Chef personally meets you and prepare the dishes as per your liking. We look forward to more opportunities of welcoming you for our true Novotel hospitality. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli

Excellent day spent

Customer review rating 4.4/5

Vividh Families - 04/02/2020 Confirmed reviews ALL

Awesome peoples , good rooms , excellent food , superb service , extraordinary check in done !!!

Dear Mr.P., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli

Good stay, relaxing place.

Customer review rating 4.4/5

Faraz S. Couples - 04/02/2020 Confirmed reviews ALL

Good neat and clean hotel with the best view and relaxing ambiance. The unique Imagica parade was a cool experience. Best for couples and family.

Dear Mr. s., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra Geberal Manager Novotel Imagica Khopoli

Great Stay

Customer review rating 4.4/5

Dr C. J. Families - 04/02/2020 Confirmed reviews ALL

At the outset it's a great stay. Food takes a pivotal part in one's satisfaction visiting Novotel Imagica apart from its location advantage. It's rare to see all cusines cooked to perfection right from Pasta to Biriyani, Dosa to Pancakes. The chiefs are open to customize the things for you and offer the best taste of ur desire. Hospitality comes next along with the restaurant service. The Staff are really friendly and welcoming. Only area to improve is the room service, need to call multiples times to get anything done.

Dear Mr.J., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli

Comfortable stay next to Adlabs Imagica

Customer review rating 4.4/5

Aditya N. Couples - 04/02/2020 Confirmed reviews ALL

Had a very comfortable stay next to Adlabs Imagica. Requested for early check-in since, had to wait for sometime and were provided with an upgraded room - pool facing. Room was neat with modern fittings and decor. Breakfast had amazing variety, but was very crowded being Sunday morning. Good place to stay if you plan for a full day visit to Imagica.

Dear Mr.N., We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We strive to provide seamless check-in for all our guests. However, you arrived at an unexpectedly busy time which delayed your check in; we deeply regret the inconvenience caused to you because of this delay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin Malhotra General Manager Novotel Imagica Khopoli
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