Novotel Imagicaa Khopoli 5 stars

Customer review rating (ALL Rating) 4.1/5 1,462 reviews

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Description

Hotel extras

  • Located in close proximity from Mumbai and Pune.

  • Accessibly situated besides Imagicaa Theme Park and Imagicaa Water Park.

  • Iconic Irolic Parade at the hotel offers the most unique breakfast experience.

  • Multi cuisine fine dining restaurant and an in-house lounge bar.

  • The ultimate destination for MICE and Weddings.

Our accommodation(s)

Hotel location

Novotel Imagicaa Khopoli

30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur
410203 KHOPOLI
India

GPS:18.767, 73.280667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

The Square menu is crafted by the selection of the finest ingredients and detailed recipes that perfectly complement distinctive palate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,462 reviews

TripAdvisor Rating  4.4/5  1,910 reviews

Customer review rating 4.5/5

Brian D. Families - Confirmed reviews ALL

Great customer service

Dear Guest , Thank you for your kind words regarding the comfort and luxury of our hotel, as well as our customer service. We are delighted to know that you had an enjoyable experience at Novotel Imagicaa Khopoli. Goodbye, Anil Chavan General Manager , Novotel Imagicaa Khopoli

Customer review rating 4.5/5

Snehal T. Business - Confirmed reviews ALL

In middle of no where, such a fine stay is heartily welcome. Staff was very courteous. Stay was excellent. Choice of food at sub ground restaurant excellent

Dear Ma'am, Thank you for your delightful feedback. We are pleased to hear that you enjoyed your stay, especially the courteous service and the dining experience at our sub-ground restaurant. Your appreciation means a lot to our team. Best Regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

Customer review rating 3.0/5

Parag M. Couples - Confirmed reviews ALL

We had to change room (712) because the shower suddenly spilled full hot water in between. The work chair's leg was broken and replacement was a simple garden chair. The new room's (607) AC wasn't working and hence it got too cold. The washbasin wasn't cleaned properly. The taps in both the rooms were not smooth. Every time we had to ask for slippers or tissues, which are basic at other Novotel hotel. The exterior of the hotel needs more regular cleaning. Rest was good. The food was good and staff was friendly.

Dear Sir, Thank you for sharing your feedback regarding your recent stay at Novotel Imagicaa Khopoli. I apologize for the inconveniences you encountered with the room changes and maintenance issues. It is concerning to hear about the problems with the shower, air conditioning, and cleanliness in the bathrooms. We appreciate your comments as they highlight areas where we can improve our service and facilities. Regarding the availability of amenities such as slippers and tissues, I will ensure that this is addressed with our team to enhance our guest experience. We are pleased to know that you enjoyed the food and found our staff to be friendly. Your insights are valuable to us as we strive to provide a better experience for all our guests. Thank you once again for your feedback. Best regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.0/5

S M. S. Couples - Confirmed reviews ALL

Rooms though comfortable need maintenance. The floors are not kept clean and electrical points were not working. The hair dryer in bathroom was hanging and not fixed properly

Dear Sir, Thank you for your feedback regarding your recent stay. We appreciate your positive remarks but acknowledge your concerns about maintenance issues in your room. Your observations will be taken into account as we strive to enhance our guest experience. Best Regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Divyesh P. Families - Confirmed reviews ALL

Stay was superb and comfortable, need to add more engaging stuffs in kids play area as there is nothing at all for them to play with Accor discounts are disappointing

Dear Sir, Thank you for your positive feedback regarding the location and comfort of your stay. We appreciate your suggestions for enhancing the kids' play area and will take them into consideration. We also acknowledge your concerns regarding Accor discounts and will review them accordingly. Best Regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

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Other web-users rate our hotel

  • 426 reviews 8.9/10 Location
  • 1,311 reviews 7.1/10 Room
  • 4,370 reviews 9/10 Service
  • 24 reviews 5.6/10 WiFi
  • 2,143 reviews 9/10 Food
  • 646 reviews 6.7/10 Cleanliness
  • 546 reviews 9/10 Breakfast
  • 65 reviews 9.7/10 Bar

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