Novotel Imagicaa Khopoli 5 stars

Customer review rating (ALL Rating) 4.1/5 1,501 reviews

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Description

Hotel extras

  • Located in close proximity from Mumbai and Pune.

  • Accessibly situated besides Imagicaa Theme Park and Imagicaa Water Park.

  • Iconic Irolic Parade at the hotel offers the most unique breakfast experience.

  • Multi cuisine fine dining restaurant and an in-house lounge bar.

  • The ultimate destination for MICE and Weddings.

Our accommodation(s)

Hotel location

Novotel Imagicaa Khopoli

30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur
410203 KHOPOLI
India

GPS:18.767, 73.280667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

The Square menu is crafted by the selection of the finest ingredients and detailed recipes that perfectly complement distinctive palate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,501 reviews

TripAdvisor Rating  4.5/5  1,787 reviews

Certificate of excellence 2024

Overall great experience

TripAdvisor rating 5.0/5

jeffinanijohns TripAdvisor review

Great service , specially by front desk and housekeeping. The property is comparatively older in terms of infrastructure, but situated in good location, have great experience if combined with Imagica pass available for booking inside the property itself. Overall great experience

Good Stay but

Customer review rating 3.0/5

Sunil B. Families - Confirmed reviews ALL

Only issue is : Very Poor Customer Service, we asked for water 2 hr before our checkout but they didn’t give water & no disposable slippers in the room, we paid for 3 guests but, (Food & Ambiance is very good)

Dear Sunil B., Thank you for taking the time to tell us about your experience at the Novotel Imagicaa Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imagical Regards, Anil Chavan General Manager Novotel Imagicaa Khopoli

Nice ambience

Customer review rating 4.5/5

Rahul Business - Confirmed reviews ALL

Overall, a good experience

Dear Rahul B., We very much appreciate your comments regarding your stay at the Novotel Imagicaa Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Anil Chavan General Manager Novotel Imagicaa Khopoli

Do not waste your money

TripAdvisor rating 1.0/5

Navigate59844606271 TripAdvisor review

Disappointed with the service, the quality of food and room for the price we paid.It was overly crowded and the staff had absolutely no idea how to deal with it. The menu was similar for lunch and dinner buffet and desserts were the very same -cakes which they picked up and put it back again in the night time. Had to wait more than 45mins for our order and that too we went with kids. Recreational activities are limited and rooms are overused and stinky, bathrooms-don’t ask! Be ready to face rude staff most of the times Not at all worth going so far

Customer review rating 1.0/5

Miraj Families - Confirmed reviews ALL

Extremely poor room service and very late back attitude..not to recommend any one

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Other web-users rate our hotel

  • 435 reviews 9.3/10 Location
  • 1,535 reviews 7.7/10 Room
  • 4,572 reviews 9.1/10 Service
  • 14 reviews 4.8/10 WiFi
  • 860 reviews 9.4/10 Breakfast
  • 667 reviews 7.2/10 Cleanliness
  • 41 reviews 9.5/10 Bar

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