ibis Navi Mumbai 3 stars

Customer review rating (ALL Rating) 3.7/5 536 reviews

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Description

Hotel extras

  • Conveniently located

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Wheelchair accessible hotel

  • Airport Shuttle

Our accommodation(s)

Hotel location

ibis Navi Mumbai

D 266 TTC Industrial Estate, Turbhe
400705 NAVI MUMBAI
India

GPS:19.06799, 73.01954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  536 reviews

TripAdvisor Rating  4.5/5  1,656 reviews

Certificate of excellence 2023

Good location

Customer review rating 3.0/5

Menratd L. Friends - Confirmed reviews ALL

Stayed on the second floor, room was clean and furniture was old. Bathroom was stained, not sure if it was dirty or from wear and tear. There was a strange odour lingering on the whole floor but was much stronger in the room.

Dear Menratd L., Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pillai Guest Service Manager

Good stay

Customer review rating 4.5/5

Shivam J. Business - Confirmed reviews ALL

Overall my experience in ibis is excellent breakfast is too good ,room is quite good, one suggestion is mosquito or pest controll should be done properly overall it nice experience in stay tushar aakash and Abdul have almost given proper service during breakfast according to my time

Dear Shivam j., We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pillai Guest Service Manager

People in the reception are not doing their work properly

Customer review rating 2.0/5

Ved P. Business - Confirmed reviews ALL

People in the reception are not doing their work properly. Even just now when I am writing this review 18 March 2024 10:17 AM . The girl who picked the phone . is not responding once I asked for my invoice . I am not sure is she is able to hear me and not responding or just not able to hear. I can see the call is connected but no one is speaking.

Dear Ved P., Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pillai Guest Service Manager

Feels like second home

Customer review rating 5.0/5

Smartha Business - Confirmed reviews ALL

thank you for all the comfort/ cleanliness/ hospitality provided during the stay Mr. Abhishek Pillai and team.

Dear Smartha G., We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pillai Guest Service Manager

bad rooms, hygiene, limited food options

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

1. The rooms were smelly and no ventilation 2. Room hygiene and cleaning was not good 3. Food had very limited choices and were repeated

Dear Arun A., Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pillai Guest Service Manager

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Other web-users rate our hotel

  • 221 reviews 8.4/10 Location
  • 881 reviews 6/10 Room
  • 1,998 reviews 8.7/10 Service
  • 27 reviews 8.6/10 WiFi
  • 359 reviews 7.5/10 Cleanliness
  • 355 reviews 2.1/10 Comfort
  • 253 reviews 9.6/10 Vibe
  • 249 reviews 8.1/10 Breakfast

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