ibis Navi Mumbai Hotel 3 stars

Staff is courteous and helpful. Place is clean. Food is perfect

Room not so spacious but CLEAN. Toilet ...clean but don't really appreciate the plastic cubicle kinda toilets. Staff was courteous...no complains Food was great

The staff made my stay hassle free and pleasant. The location is a bit unfortunate and i am not used to the small size of rooms by ibis standard. But overall a pleasant experience

Amazing

Few scope for improvement: 1.I have stayed for three days but the assisting staff doesnot provide me Soap for bathing & hand wash,I was using only one Soap till my check out provided on day of check in...please look in to this and arrange to replace every day with New one. 2.In food we can keep some dry Non Veg Items also.

Lovely staff, Clean rooms, Love all the quirky slogans/signboards and stuff!

Service is very good and satisfying.

I really appreciate all of the staff members (security, front desk, breakfast, lunch, dinner) with whom I had contact. They were very polite and competent. Breakfast was good, quite big for an ibis hotel. All the dishes we had at lunch and dinner were really excellent.

1) Arrange bellman for luggage 2) I paid in cash and the invoice was not handed over till I asked for it 3) The balance amount which is not significant though was not returned as the cashier had no change and I was told that the next day it will be returned but it wasn’t 4) I requested for queen’s bed and since it was not available in the day I checked in I was told that next day I will be shifted. Nobody had a courtesy to inform me of the status. 5) Carpets in the lobbies needs replacement. Look into the aforementioned areas for improvement. Following were satisfactory 1) Other staff such as the watchman, guard and phone service were excellent.

Very good service and standard environment.

It was a wonderful 2week stay at IBIS Navi Mumbai.

I have really liked the stay in IBIS. Just wanted the team to include a welcome drink and some complementary fruit basket for regular guests.

The dine in staff was very humble. The security staff was also very helpful and cooperative specially Amrapali

Enjoyed staying at your property. It was my maiden stay at IBIS. Would prefer staying at IBIS in future. Staff was excellent (the busy-bee dining room waitress - HARSHITA was very caring, thoughtful and hard working) She took special care in making an ordinary guest feel - extraordinary! AKSHAT was also very caring! Check-in and check-out were smooth. Room and Housekeeping staff were very pleasant and helpful. Room and bathroom were clean, lighted and sufficiently stocked with soap, towels and pillows. However, I did not find my non-smoking room to be free from smoke smell. It had a foul smell of cigarette smell which was horrible. Presence of bath-slippers would have been better. Airport pick and drop service is highly suggested as its too far away from the city. Croissant was missing in the dining room. Smaller spoons were missing on the dining table. Dining room incharge did not move around the tables of all guests in trying to find out if they were happy and comfortable. She was selective/elective in attending to foreigners but not to Indian guests. Overall, a good experience and would definitely stay and recommend people to choose IBIS.

If you are looking for a comfortable stay in Navi Mumbai, then this is the hotel you must go for. Clean and spacious rooms, nice food option from buffet to Ala Carte, nice house keeping services. Highly satisfied with the stay. Keep it up Team IBIS :-)