ibis Navi Mumbai 3 stars

Customer review rating (ALL Rating) 3.8/5 1,454 reviews

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D 266 TTC Industrial Estate, Turbhe, 400705 NAVI MUMBAI, India

Description

Hotel extras

  • Prime location in Navi Mumbai, close to major business hubs and shopping destinations

  • 10 minutes from Reliance Corporate Park, IKEA, and CIDCO Exhibition Centre

  • Easy access to Mumbai Airport, 35 minutes from Navi Mumbai Airport & Vashi Railway Station

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Airport Shuttle available for transfers

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Queen Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 20% savings on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 20% savings on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Navi Mumbai

D 266 TTC Industrial Estate, Turbhe
400705 NAVI MUMBAI
India

GPS:19.06799, 73.01954

Telephone
Fax +91 22 6157 6699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service
  • BOM Additional charge
  • CS INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 196 rooms
  • One room for people with reduced mobility
  • 163 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center

Well-being

Fitness centre

  • On site
  • On site

SPICE IT

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Halal menu
  • Vegetarian menu

Guests can enjoy Spice it, our on-site multi-cuisine restaurant, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. We serve Continental and Indian cuisine, along with authentic regional dishes.

Hustle it out at our well-equipped fitness centre while you enjoy your stay with us. The fitness centre is operational 24 hours and sanitised with stringent hygiene protocols.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,454 reviews

Customer review rating 1.5/5

Gautam K. B. Business - Confirmed reviews ALL

Dear Gautam, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the lack of responsiveness and the condition of your room. Your comments about the buffet food have also been noted and will be reviewed. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Dhananj P. Business - Confirmed reviews ALL

Dear Dhananj, Thank you for your kind words regarding your recent stay. We are pleased to hear that our staff, including Roshan, Ubyd, and Anushka, contributed to your positive experience. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Shubhanshi G. Business - Confirmed reviews ALL

Dear Shubhanshi, Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your overall experience at ibis Navi Mumbai. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Kshaumesh A. Business - Confirmed reviews ALL

Dear Kshaumesh, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found your experience comfortable and that our team was able to cater to your food and coffee preferences. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 2.0/5

T. K. P. S. T. K. P. S. Business - Confirmed reviews ALL

Dear T., Thank you for your feedback regarding your recent stay. I am sorry to learn that the room size and odor did not meet your expectations, as well as the noise levels in the lobby. I appreciate your kind words about our staff. Best regards, Abhishek Pillai Rooms Division Manager

Dear Ayush, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you encountered, particularly regarding the cleanliness and the service provided by our housekeeping team. It is concerning to learn that your comfort was compromised by the air conditioning system, and I understand how this affected your health during your stay. Your comments are valuable, and I assure you that they will be reviewed with our team to enhance our service standards. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Minu M. Business - Confirmed reviews ALL

Just perfect

Dear Minu, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location, comfort, and staff to be to your satisfaction. Your feedback is greatly appreciated. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 1.5/5

Gautam K. B. Business - Confirmed reviews ALL

I asked for earbuds twice for an entire week of stay and I never got it .... It was put up in notice that we could ask for these items but failed to provide so. Buffet food was medium at best

Dear Gautam, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the lack of responsiveness and the condition of your room. Your comments about the buffet food have also been noted and will be reviewed. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Dhananj P. Business - Confirmed reviews ALL

The stay was great and every single staff member was super helpful and friendly. A few standout names include Roshan, Ubyd, and Anushka—simply because I interacted with them most often, though everyone was fantastic.

Dear Dhananj, Thank you for your kind words regarding your recent stay. We are pleased to hear that our staff, including Roshan, Ubyd, and Anushka, contributed to your positive experience. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Shubhanshi G. Business - Confirmed reviews ALL

Nice overall experience

Dear Shubhanshi, Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your overall experience at ibis Navi Mumbai. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Kshaumesh A. Business - Confirmed reviews ALL

Comfortable stay. Food and coffee made as per requirements

Dear Kshaumesh, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found your experience comfortable and that our team was able to cater to your food and coffee preferences. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 2.0/5

T. K. P. S. T. K. P. S. Business - Confirmed reviews ALL

Average hotel for the cost. Rooms - Small & it smells Washrooms - Cramped but Usable Breakfast - Decent spread and average Noisy lobby Staff were a positive - Good

Dear T., Thank you for your feedback regarding your recent stay. I am sorry to learn that the room size and odor did not meet your expectations, as well as the noise levels in the lobby. I appreciate your kind words about our staff. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.0/5

Mithun S. Business - Confirmed reviews ALL

Good rooms and Service. Breakfast and Lunch quality / spread needs to be improved.

Dear Mithun, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our rooms and service satisfactory. Your comments about the breakfast and lunch quality are appreciated, and we will certainly take them into consideration for future enhancements. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 0.5/5

S R. Business - Confirmed reviews ALL

The room had mosquitos and bad odor , even after multiple complaints nothing was done.

Dear S R., I appreciate your feedback regarding your recent stay. I apologize for the inconveniences you faced with the room conditions. Your concerns are important to us, and we will review our procedures to ensure a better experience for our guests in the future. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.0/5

Ronald S. Business - Confirmed reviews ALL

I found that the experience was not so great. I did not find the whole experience value for money- I think i should have chosen lemon tree over IBIS - the service levels in the restaurant needs a lot of improvement - WIFI is spotty

Dear Ronald, Thank you for sharing your feedback regarding your recent experience at our hotel. We are pleased to hear that our location was convenient for your needs. However, I regret to learn that you found the overall experience lacking in value and that the service in our restaurant did not meet your expectations. Additionally, I acknowledge your concerns regarding the Wi-Fi connectivity. Your comments are valuable, and we will consider them for future improvements. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Hardik S. Business - Confirmed reviews ALL

The only hick up is the ac wasn’t cooling the room.

Dear Hardik, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your stay comfortable. I apologize for the inconvenience you experienced with the air conditioning. Your comments will be reviewed to enhance our services. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 2.0/5

Vaishnavi A. Business - Confirmed reviews ALL

The door lock was faulty which i notced in the morning and got it fixed. The water heating kettle was faulty. These things should be checked before allocating room to guest. Do include it in your SOP/checklist. Rest, everything was good...pleasant staff.

Customer review rating 2.0/5

Yathishumapathy Business - Confirmed reviews ALL

Uncomfortable Stay & During Breakfast was very crowded & Limited items & Finally Felt like IBIS is making good money but not satisfying the customer , Hotel resveration person not picked the call when i tried to book the room & finally booked online .

Customer review rating 3.0/5

Sujit P. Business - Confirmed reviews ALL

Crampy room and bathroom !

Customer review rating 3.5/5

Aniket K. Couples - Confirmed reviews ALL

1. Check in was smooth, entrance lobby is pleasant & fresh 2. As we entered our floor there was a smell (probably the over used carpet) 3. Room: Very fresh, pleasant, clean & enough for 2 4. Breakfast: Can be improved a lot by taste, variety & coordination - lot of items needed refill, took follow up to get them - even Tea cups 5. Restaurant cleanliness: largest improvement area. Tables, used plates everywhere. Floor not clean. Food counters, tea/coffee counter not clean/neat & tidy

Dear Aniket, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the smooth check-in process and the cleanliness of your room. However, we regret to learn about the unpleasant smell on your floor and the issues you encountered with the breakfast service and restaurant cleanliness. Your comments regarding the variety and coordination of breakfast items, as well as the cleanliness of the dining area, have been noted. We understand that these aspects significantly impact our guests' experiences, and we continuously strive to enhance our services in these areas. Thank you once again for your valuable insights. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.5/5

Raviraj M. Couples - Confirmed reviews ALL

Chain like ibis which charges 25-45% premium on average price should keep the hygiene and cleanliness upto mark. We felt faul smell in the room we were assigned at first and raised it immediately after check-in. The person from the counter helped us to assign new room after that and that room had smell of room freshener so faul smell got covered by it. Later after 6-8 hours in the night it started again after it just little rain because water came inside from window on curtains which btw shows leakage issues and says requires overall maintenance. Then again they sprayed roomfresher which covered faul smell since it will be difficult to ask new room at such wrong time with no guarantee of new room not having same issue. Those curtains needs to be washed regularly and even other things in the room like bedsheets, blankets etc. Hope you take my concern and improve on this front otherwise I am likely to switch to other options. On ending note, staff is superb, they are really helpful, friendly and tries their best so 11 on 10 to them but management seems to improve on macro issues like mentioned above so 7 on 10 to them.

Dear Raviraj, Thank you for your feedback regarding your recent stay at ibis Navi Mumbai. I sincerely apologize for the issues you experienced with the room's cleanliness and the unpleasant smell. It is concerning to hear about the maintenance challenges you faced, particularly with the curtains and the window leakage. We strive to maintain high standards of hygiene and comfort, and your comments indicate areas where we need to improve. I appreciate your kind words about our staff; they are indeed dedicated to providing excellent service. Rest assured, your concerns will be addressed with the relevant teams to ensure that our facilities meet the expectations of our valued guests. Your insights are crucial for our ongoing efforts to enhance the overall guest experience. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Hanshika M. Business - Confirmed reviews ALL

U would like to appreciate mr kunal from iroom dinning for being so calm and explaining me menu and also kept checking if I like the food or no..thanks for being so humble

Dear Hanshika, Thank you for your kind words regarding Kunal. We are delighted to hear that his attentive service enhanced your dining experience. Your appreciation will surely motivate him to continue providing excellent service. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.5/5

Rajiv L. Business - Confirmed reviews ALL

Room was very small , oval washroom , TV was not working

Dear Mr. L., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience you experienced with the room size and the television. We appreciate your comments as they help us to improve our services. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Aditya A. Business - Confirmed reviews ALL

Comfortable

Dear Aditya, Thank you for your positive feedback regarding the convenience of commuting and the comfort of your stay. We are pleased to know that you had a pleasant experience at ibis Navi Mumbai. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Rajiv S. Solo - Confirmed reviews ALL

Satisfactory

Dear Rajiv, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your experience comfortable and satisfactory. Your comments motivate us to maintain our service standards. Best regards, Abhishek Pillai Rooms Division Manager

Other web-users rate our hotel

  • 270 reviews 8.6/10 Location
  • 1,011 reviews 5.5/10 Room
  • 2,269 reviews 8.8/10 Service
  • 25 reviews 6.6/10 WiFi
  • 1,330 reviews 8.4/10 Food
  • 528 reviews 8.5/10 Breakfast
  • 515 reviews 6.3/10 Cleanliness
  • 380 reviews 2.1/10 Comfort

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