ibis Pune Hinjewadi 3 stars

Dear Mr. D., Thank you for taking the time to share your detailed feedback and for being a valued ALL Classic member. We sincerely regret that your stay at ibis Pune Hinjewadi did not meet your expectations. Please accept our heartfelt apologies for the inconvenience you experienced with the room's ventilation, air conditioning, and the unpleasant odor. We understand how uncomfortable this must have been, especially after repeatedly reporting the issue during your stay. We are disappointed that we were unable to resolve it to your satisfaction, and we have shared your feedback with our Engineering team for a thorough inspection of the HVAC system and preventive maintenance measures. We also regret that the buffet food did not meet your expectations. Your comments regarding the quality and preparation of the dishes have been shared with our Culinary team for review and necessary improvements to ensure a more enjoyable dining experience. We appreciate your suggestions regarding better ventilation, the addition of towel hangers, and improvements to the room design. As an ibis hotel, our rooms are designed in line with the brand's global standards, including sealed windows for safety and energy efficiency. Nevertheless, your feedback is valuable and has been noted for future improvement considerations. At the same time, we are pleased to know that you appreciated our team's service and recognized our commitment to an inclusive workplace by employing specially abled Heartists. Your kind words are truly appreciated and will be shared with the team. Thank you once again for your honest feedback. It helps us identify areas where we need to improve, and we hope you will give us another opportunity to provide you with the comfortable and enjoyable stay you rightfully expect from ibis Pune Hinjewadi. Feel Welcome Mohan Ananda Rao

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel Welcome, Mohan Ananda Rao

Dear Ms. P., We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel Welcome, Mohan Ananda Rao

Dear Mr. C., Thank you for taking the time to share your feedback and for being a valued ALL Classic member. We are pleased to know that you had a comfortable stay and appreciated our convenient location, cleanliness, and the helpfulness of our team. It is wonderful to learn that you found the booking process seamless and enjoyed our fresh, clean rooms, smooth check-in and check-out experience, and reliable Wi-Fi. Your kind words about our team's hospitality are truly encouraging, and we will be delighted to share your appreciation with them. We also appreciate your constructive feedback regarding the room size and the variety of items offered in the buffet. As an ibis hotel, our rooms are designed to be compact, functional, and efficient; however, we understand that individual preferences may vary. We have also shared your comments with our Culinary team as we continuously work to enhance the variety and appeal of our buffet offerings. Thank you once again for your valuable feedback and recommendation. We look forward to welcoming you back to ibis Pune Hinjewadi and providing you with an even better experience on your next visit. Feel Welcome Mohan Ananda Rao

Dear Mr. S., Thank you for taking the time to share your feedback and for being a valued ALL Classic member. We are delighted to know that you had a comfortable stay and that you were happy with your overall experience. We truly appreciate your positive ratings for our check-in experience, team, check-out process, and Wi-Fi. It is also encouraging to know that you would recommend ibis Pune Hinjewadi to your friends and colleagues. At the same time, we sincerely apologize for the inconvenience you experienced during the dinner buffet due to delays in replenishing the food items. We understand how important it is for our buffet to remain well-stocked throughout service, and your comments have been shared with our Food & Beverage team to ensure better monitoring and timely refilling of dishes. We also regret the housekeeping shortcomings you highlighted regarding room cleanliness and the delay in placing fresh towels. Please be assured that your feedback has been shared with our Housekeeping team, and we are reinforcing our room inspection and service standards to prevent such lapses in the future. Thank you once again for your valuable feedback. We appreciate your continued trust in ibis Pune Hinjewadi and look forward to welcoming you back for an even better experience on your next visit. Feel Welcome Mohan Ananda Rao