ibis Pune Hinjewadi 3 stars

Dear Mr. Pradip, We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel Welcome, Mohan Ananda Rao

Dear Mr. Shreesha K., Greetings from ibis Pune Hinjewadi! Thank you for sharing your valuable feedback and for your continued support as an ALL Silver member. We are pleased to know that you had a generally positive experience, especially with our breakfast, team service, and smooth booking and check-out process. At the same time, we regret to learn that you found the room size a bit compact and the sofa unusable. Your feedback is important to us, and we have shared this with our team to review the condition and usability of the in-room furniture to ensure a more comfortable stay for our guests. We also appreciate your comments regarding WiFi speed and cleanliness, and we will certainly work on improving these aspects to enhance overall guest satisfaction. It is encouraging to see your recognition of our sustainability initiatives—thank you for noticing and supporting our efforts. We truly value your feedback and look forward to welcoming you again for an even better experience. Feel Welcome Mohan Ananda Rao

Dear Mr. Samaranjay S., Greetings from ibis Pune Hinjewadi! Thank you for taking the time to share such detailed feedback and for your continued stays with us over the past few months. We truly value your loyalty as an ALL Silver member and sincerely regret that your recent experiences have not met your expectations. We are especially concerned to learn about the inconsistency and lack of clarity regarding the guitar in our music area. Please accept our sincere apologies for the confusion and for not addressing your request in a transparent and timely manner. This is certainly not reflective of the standards of communication and guest experience we strive to maintain. Your feedback has been shared with the concerned team, and we will ensure stricter follow-up and accountability to avoid such situations in the future. Additionally, we regret to note that several aspects of your stay—including check-in, check-out, breakfast selection, and overall service—did not meet your expectations. Please be assured that your detailed ratings have been carefully noted and will be reviewed with the respective teams to drive immediate improvements. It is disappointing to know that this experience has impacted your willingness to return or recommend us. We genuinely value your association with us and would appreciate another opportunity to restore your confidence in our services. Should you choose to stay with us again, please feel free to reach out to us directly, and we will ensure a more seamless and pleasant experience. Feel Welcome Mohan Ananda Rao

Dear Mr. P., Greetings from ibis Pune Hinjewadi. We sincerely regret to hear about your disappointing experience during your recent stay with us. Please accept our heartfelt apologies for the inconvenience caused due to the room condition and the disturbance from the adjacent room. This is certainly not the level of comfort and service we aim to provide our valued guests. Your feedback has been shared with the concerned teams for immediate review and corrective action, especially regarding room quality and sound insulation. We are also taking your comments on breakfast and overall service very seriously to ensure improvements. We truly value your association as an ALL – Accor Live Limitless member and are disappointed to have fallen short of your expectations. Feel Welcome Mohan Ananda Rao

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and especially by Sandhya who exhibited our core value of Guest Passion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel Welcome, Mohan Ananda Rao