ibis Styles Trier

Customer review rating (ALL Rating) 4.6/5 1,584 reviews

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Metzelstrasse 12, 54290 TRIER, Germany

Description

Hotel extras

  • Immediate proximity to Porta Nigra

  • Location right in downtown

  • Ceiling height partly up to 4.50 m

  • Check In with minimal contact

  • Contactless payment

Our accommodation(s)

Hotel location

ibis Styles Trier

Metzelstrasse 12
54290 TRIER
Germany

GPS:49.755417, 6.637639

Telephone
Fax +49 651 99492100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

The morning begin with sweet or savoury for breakfast, a delicious selection for every taste and a balanced diet. Choose your pick-me-up drink from various coffee specialties, teas and juices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,584 reviews

TripAdvisor Rating  4.3/5  1,012 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Kirsten V. Solo - Confirmed reviews ALL

Leider Zimmer zum Innenhof mit Gastronomie bis spät abends, daher leider sehr laut.

Customer review rating 4.5/5

Peter S. Families - Confirmed reviews ALL

good location, sufficient comfort, friendly and helpful staff

Dear Peter S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Styles Team Trier - Jasmin Iks

Top location / Ok breakfast / No Service

TripAdvisor rating 3.0/5

Mari1917 TripAdvisor review

The location of this ibis is top. It is in the middle of the city / old town. It is easy to walk to all the attractions in the town. They have got an parking places for cars (25€ a night) in their backyard. Room was ok - but it is Ibis. It was small and very clean. There were few coat hangers in the room, when we were there. There was a place for one luggage (in a double room - 132) but no desk (meaning, if you are on the business, you have to work on the bed) We were just with the weekender bags there, so it was ok. However, I could imagine that if you are on the way with the normal sized big luggage, it could become a problem. Also there was no watter or coffee coking facilities as some hotels have got in the room. Wlan was ok.The bathroom was new and it was also very clean. However there were no toilletteries, except the simply soap for handwash and some sort of combained shampoo / body wash. You should take this in account, when you go there. Breakfast was good and it was well organzied. The both employees were friendly, polite and professional. Especial nice was that they took care of, that there were refillings for the finnished products on the offer all the time. It is Ibis and thus not compareable with the 5-star hotels. However there are some things which really annoyed me and I think those have got nothing to do with the star ratings of the hotel. We had the felxible rate for cancelations (prio 24hours). Which is most expensive rate for the room. I was really surpised at the check-in about the request that I should pay the bill immediately by the checking (however the invoice for the room was given first by the check-out and I have to request it). Last time I was requested to pay the hotel overnight stay by check- in, it was " The one and only budget hotel at Gibraltar" 25 years ago. Also they asked us, if we need the cleaning for the room. This is certainly a question, I've never been asked before. It came across that the check-in process was only about the money (The Ibis gets their money) and less about the nice experience and feeling of wellcoming. Check-out was normal ok.

Dear Mari1917, Thank you very much for your review. We are pleased that we were able to convince you with our central location in the middle of the historic old town, breakfast and our own parking spaces! It's a pity that you only rate our beautiful corner room as ‘ok’. If necessary, we will be happy to bring more hangers to your room. The desk is the green fold-out panel under the TV. You are welcome to ask one of our friendly staff members on your next visit if you are missing anything in your room. Free coffee, tea and water are available in the lobby between 4:30 in the morning and 22:00 in the evening. If you need any toiletries, you can also ask for them at reception. It has been standard practice for several years now for payment to be made at check-in. It is a pity that you found this annoying. Unfortunately, due to our system, the final invoice is only issued when you check out - however, we will be happy to provide you with an information invoice upon payment if you wish. As we have heeded the feedback from our guests in recent years, we are now asking whether daily cleaning is required. Many of our happy guests would like to do without this. However, this is up to each guest. We look forward to welcoming you again as our guest and hope that we will be able to convince you completely. Best regards from the oldest city in Germany Your ibis Styles Team Trier

Perfect location, great staff & FREE COFFEE :)

Customer review rating 5.0/5

Tobias Business - Confirmed reviews ALL

Perfect city location, great and friendly staff & really good idea to offer free Coffee & fruit

Dear Tobias D., thank you for your kind feedback! We are happy you enjoyed your stay and liked especially our central location, friendly staff and early bird so much! Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Hope to welcome you as our guest again soon! Yours sincerely, Your ibis Styles Team Trier - Jasmin Iks

Relaxing winter stay

Customer review rating 4.5/5

Sylvain G. Couples - Confirmed reviews ALL

The hotel is ideally located in the city center. The room was very spacious with high ceilings. Very quiet at this time of year (January). We particularly appreciated the free coffee available at reception between 4pm and 10pm. Very comforting after a walk in the cold.

Dear Mr. G., Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed your stay and appreciated our central location, the spaciousness of your room, and the complimentary coffee service in the lobby during the winter season. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We look forward to welcoming you back in the future. Best regards Your Ibis Styles Team Trier

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Other web-users rate our hotel

  • 1,460 reviews 9.2/10 Location
  • 1,520 reviews 7.2/10 Room
  • 1,118 reviews 8.8/10 Service
  • 23 reviews 3.5/10 WiFi
  • 978 reviews 7.7/10 Breakfast
  • 516 reviews 8.1/10 Cleanliness
  • 214 reviews 4.9/10 Food
  • 29 reviews 2.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.