ibis Styles Trier

ibis Styles Trier

Customer review rating (ALL Rating) 4.4/5 1,792 reviews

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Hotel extras

  • Immediate proximity to Porta Nigra

  • Location right in downtown

  • Ceiling height partly up to 4.50 m

  • Check In with minimal contact

  • Contactless payment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Trier

Metzelstrasse 12
54290 TRIER
Germany

GPS:49.755417, 6.637639

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

The morning begin with sweet or savoury for breakfast, a delicious selection for every taste and a balanced diet. Choose your pick-me-up drink from various coffee specialties, teas and juices.

Our accommodation(s)

The modern rooms feature a unique design that creatively reflects the Roman past and historic architecture of the building. Ceiling heights of up to 14.8 ft (4.5 m) and comfortable Sweetbed by ibis Styles beds guarantee the highest levels of comfort. We are happy to provide you with a baby monitor and night light, available free of charge on request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,792 reviews

TripAdvisor Rating  4.5/5  963 reviews

1. The location is good , 2. The staff’s attitude is good.

Customer review rating 4.5/5

D. Q. H. Families - Confirmed reviews ALL

I am happy with my stay at Ibis Styles Trier. I hope you can maintain the service quality or upgrade it in the future!

Dear H. QUOC D., thank you for sharing your feedback! We are happy you had a nice stay at our hotel and we hope to welcome you as our guest again soon! Sincerely, Your ibis Styles Team Trier - Jasmin Seer

well located, but lack of staff to provide a good service.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

I am in general very satisfied with the services provided by Accor. It is the first time I have a very basic experience, which I think was due to lack of staff. First room allocated has a continuous noise coming from the bathroom, I was advise by the reception to pick all my stuffs and return to the reception (wish I did), so reception could allocate me a new room that was not of the same size/category! Besides that, the day after, I did not have the right to the room cleaning service (first time ever). From the reception I was told I did not requested it (if my memory is correct, this is a service included always in the price!). Apart from that, the staff from the breakfast was very polite and professional and the offer was very good. The location is very good, but such a structure really lacks enough staff to guarantee a good quality service.

Dear INES F., thank you very much for taking the time to rate us here after your stay. We are very pleased that we have convinced you with our breakfast and the staff there! Likewise with our central location in the middle of the historic old town. The room assigned to you will be checked by our technician. We apologize for the inconvenience, but our hotel was almost fully booked during your visit and therefore we could not offer you a comparable room. Possibly it was not communicated to you at check in and our signage regarding the room cleaning escaped you - the cleaning is of course included, but no longer requested daily by many guests, which is why we have rescheduled and this currently only happens on request. Once again, I would like to apologize to you for this as well! We very much hope that you would give us a second chance, so that we can convince you of us during your next visit after all! Kind regards from the Roman city, Your ibis Styles Team Trier

Clean friendly and very helpful

Customer review rating 4.0/5

Ian F. Families - Confirmed reviews ALL

Extremely welcoming and helpful.The rooms were spacious and clean.

Dear IAN F., We very much appreciate your comments regarding your stay at the ibis Styles Trier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Styles Team Trier - Jasmin Seer

Comfortable and friendly

Customer review rating 5.0/5

M W. Families - Confirmed reviews ALL

Had a lovely, comfortable and well supported by staff.

Dear MAIKE KOTTERBA-W., We very much appreciate your comments regarding your stay at the ibis Styles Trier. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Styles Team Trier - Jasmin Seer

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed our stay. Ended up extending a day to enjoy the relaxing environment.

Dear FRAN T., We very much appreciate your comments regarding your stay at the ibis Styles Trier. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Styles Team Trier - Jasmin Seer

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Other web-users rate our hotel

  • 1,189 reviews 9/10 Location
  • 1,254 reviews 7.3/10 Room
  • 917 reviews 7.9/10 Service
  • 12 reviews 4.9/10 WiFi
  • 717 reviews 6.1/10 Breakfast
  • 439 reviews 8.3/10 Cleanliness
  • 210 reviews 4.7/10 Value
  • 162 reviews 3.1/10 Food

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