ibis budget Luxembourg Aéroport 2.5 stars

Dear Vincent, Thank you for taking the time to review your stay. We're delighted to hear that our proximity to the airport added convenience to your travels. It is indeed one of the benefits our guests appreciate the most. We note your concern about the cost of your stay and would like to highlight that our pricing reflects our commitment to providing well-maintained rooms and services such as the complimentary airport shuttle, which we're glad you found pleasant. Thank you for recognizing the condition of our bedrooms; we strive to maintain a high standard of cleanliness and comfort for all our guests. We hope to welcome you back on a future occasion. Best wishes,

Dear Florin, Thank you for reviewing your stay at our hotel. We're delighted to hear that our convenient bus connections to Kirchberg met your travel needs. Our team strives to provide all essential amenities for a comfortable stay, and we're glad you found everything you needed, affirming our commitment to being a budget-friendly option that doesn't compromise on comfort. We understand your concern about not being able to modify trip dates without direct communication with the hotel. We encourage guests to contact us for any changes to their reservations to ensure that we can provide personalized service and assistance. We really look forward to the pleasure of welcoming you back on a future stay. Many thanks,

Dear Mattia, We appreciate you taking the time to share your feedback with us. We're glad to hear that our hotel's location was convenient for your travel needs, especially with the proximity to the airport and the accessibility to the city center via free public transport. We understand your concerns regarding the cleanliness of the room and common areas. Please rest assured that we strive to maintain high standards of cleanliness and comfort in our guest rooms. Our housekeeping team is dedicated to ensuring that all areas of our hotel meet the expectations of our guests. We apologize for any inconvenience you may have experienced and will certainly look into your comments to improve our services. Additionally, we are continuously working on updating and renovating our facilities to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future. Kind regards, LA SMILE TEAM

Dear Julian, Please accept our sincere thanks for this kind review. We're delighted to hear that our staff's friendliness, room cleanliness, and convenient location contributed positively to your experience. It's always our aim to maintain high standards of cleanliness and service, so it's rewarding to know these efforts are noticed. We would love to welcome you back on many more occasions. Best wishes, LA SMILE TEAM

Dear Brendan, Thank you very much for this kind review. We're delighted to hear that your stays have consistently met your expectations, providing a pleasant experience each time. We're always striving to offer a comfortable and enjoyable stay for all our guests. We hope to welcome you back. Best wishes,